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SAP Approach to Support Virtualization & Cloud Virtualization & Cloud
Gunther Schmalzhaf, Solution ManagementSAP AG
Maik Schmalstich,Technology ConsultingSAP GermanySAP Germany
Ralf LindenlaubCoE/Value Prototyping and Office of the CTOCoE/Value Prototyping and Office of the CTOSAP AG
Legal Disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or j y g ysubscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
© 2010 SAP AG. All rights reserved. / Page 2
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Virtualization Technology has become Top Priority for Customersy
Top 10 Business and Technology Priorities in 2010Source: Gartner EXP (January 2010)
Use of virtualization in SAP environmentsSource: Raad (December 2008)
Virtualization technology is a top priority for customers:The importance of virtualization has increased over the last few years.
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Virtualization is heavily used in the SAP datacenter.
SAP support for a broad variety of OS & DB Releases
Applicationpp
Operating System
Hardware
SAP Support for OS and DB Platforms:Product availability matrix https://service.sap.com/pam
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Broad variety of different OS and DB Platforms supported by SAP
Increasing adoption of Virtualization Technology in customer SAP Landscapesgy
Application
Application Virtualization Application VirtualizationApplication VirtualizationApplication Virtualization
Operating System
Server Virtualization
Hardware
OS VirtualizationOS VirtualizationOS Virtualization
HypervisorVirtualizationHypervisorVirtualizationHypervisorVirtualization
Application Virtualization: SAP instances decoupled from OS (virtual hostnames). HA clusters and Adaptive Computing.
ServerPartitioningServerPartitioningServerPartitioning
http://www.sdn.sap.com/irj/sdn/adaptiveServer Virtualization: SAP solutions supported on virtualization technology provided by SAP Technology Partners
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
provided by SAP Technology Partners. http://www.sdn.sap.com/irj/sdn/virtualization
Safe with Virtualization and Cloud Infrastructure
ApplicationPrivate/Internal Cloud:
Within the customer’s
Operating System
Application
Automation
Within the customer s network
Under control of the customer
Virtualization Standardization Virtual Private Cloud:
Provided by an
Hardware
Accountingy
external provider
Secured & connected to the customer’s
t k
Benefits: Public/External Cloud:
network
High automation, on-demand software provisioning, automatic configuration
Reduced costs (pay-per-use, …)
Provided by an external provider
Outside the
© 2010 SAP AG. All rights reserved. / Page 6
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Enhanced flexibility, with immediate access to scalable systems in the datacenter
customer’s network
SAP Support Statement TodayInfrastructure as a Service (IAAS) Cloud( )
Is Infrastructure as a Service (IAAS) cloud technology currently supported by SAP ?technology currently supported by SAP ?
Private Cloud (inside customer datacenters):
SAP supports its application stack in private cloud landscapes within customercloud landscapes within customer datacenters.
SAP support is tied to existing support statements for HW, OS and virtualization (see: PAM and http://www.sdn.sap.com/irj/sdn/virtualization).
Note that cloud-like landscapes with a high automation level may imply additional
IAAS
automation level may imply additional troubleshooting overhead.
Public Cloud (provided by external cloud providers):
The use of IAAS services provided by an public cloud service provider is currently not supported by SAP.
© 2010 SAP AG. All rights reserved. / Page 7
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
See latest information in SAP Note: 1380654
SAP Support for ERP Customers Virtualization and Cloud Infrastructure
On Premise On Demand
© 2010 SAP AG. All rights reserved. / Page 8
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Virtualization & Cloud ProgramInnovations - Scenarios - Focus Areas
On premise solution
On premise solution
Corporate
SAP on-premise applications running in private clouds or virtual environments
Hybrid deployments - mix of on-premise and on-demand
Private Cloud(Datacenter)
virtual environmentsManagement - workload, capacity, virtualizationAutomation, self servicesSAP application server enablement
Connectivity (on-demand / on-premise, local / on-premise in public cloudData managementIntegrated LM Processes forenablement. Integrated LM Processes for hybrid deploymentUser Management
CorporateOn demandl tiOn demand
SAP on-premise applications running in public clouds.
Provisioning administration C t
On premise solution
On premise solution
Private Cloud
On premise solution
On premise solution
solutionOn demandsolutionOn demand
solution
Provisioning, administrationSecurityIntegration with on-premise lifecycle management. On premise
solutionOn premise
solution
Public Cloud Provider
On premise solution
Datacenter
Corporate (Datacenter)Public Cloud Provider
© 2010 SAP AG. All rights reserved. / Page 9
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Virtualization & Cloud Program
The Mission: SAP to define and develop enabling technology as well as management tools and value added services to help customers deploy and manage existing SAP applications in virtualized data centers and p p y g g ppcloud.
OutlookToday
SAP landscapes supported i t li ti l tf
Unify current available technologies
Cloud services provider certification (for Outsourcing partners offering cloud
virtualization platformsSAP management solutions for physical and virtual infrastructuresSAP Consulting offerings for
technologiesExtend operation support to public cloud infrastructures
services)Extend collaboration with cloud partnersSingle unified set ofSAP Consulting offerings for
virtualizationValue Prototyping to provide SAP landscapes services
Single unified set of management solutions -pilots planned in 2010Development concepts
© 2010 SAP AG. All rights reserved. / Page 10
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Partner network and solutions around cloud
Virtualization & Cloud ProgramManagement-Solution Unificationg
What: Unify current management products and prototypes into a future management solution managing all sizes of SAP landscapes in physical, virtual and cloud infrastructures.
Requirement Validation
FutureSolution
Current SAP Mgmt. Tools for Virtualization & Cloud
Adaptive Computing ControllerAvailable Product
I t f
New SAP Management
Validation SolutionVirtualization & Cloud
We have heardWe have heardCurrent focus - SAP managementVirtual Landscape Management
SAP service offeringCurrent focus - orchestration and fenced
Input from customers and partnersRequirements
Management Solution for Virtualization and Cloud I f t t
We have heard you at
We have heard you at
Current focus - orchestration and fenced cloning of SAP landscapes
StratusProof of ConceptC f S
Requirements definitionStarted Q1, 2010
InfrastructuresBased on defined requirements
Virtualization Week:
Virtualization Week:Current focus - SAP deployment and
automationCloud Controller
Service Proof of Concept
2010 requirementsBest of all current initiativesPilots planned in
Week:
UNIFY
Week:
UNIFY
© 2010 SAP AG. All rights reserved. / Page 11
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Focus areas - manage SAP systems in the public cloud infrastructure
Pilots planned in 2010
UNIFYUNIFY
The Future - SAP Management Solution for Virtualization and Cloud Infrastructures
The new unified solution is planned to be a solution for all landscape sizes. The Product features will be verified and prioritized with customers & partners.
Currently planned and to be prioritized focus areasCurrently planned and to be prioritized focus areas :Helping to reduce physical servers by supporting physical, virtual and cloud infrastructure.End-to-End SAP landscape and scenario provisioning.Automation capabilities for Capacity and Availability Managementp p y y gEnd-to-End SAP system copy and cloningSAP System Management in Cloud infrastructuresExtend local datacenter to the cloudB i Billi d R tiBasic Billing and ReportingSupport for HA and Disaster Recovery scenariosOpen API interfaces for easy integration with partners and customers .Allow extended usage of virtualization capabilities provided by technology partners.g p p y gy p
Platform agnostic: support for broad range OS, storage and virtualization technologies.
© 2010 SAP AG. All rights reserved. / Page 12
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
High Level Overview - SAP Management Solution for Virtualization & Cloud Infrastructures
Management Frameworks SAP Application
Open
AP
I Management PlatformPolicy Based & Declarative
InfC
loudrastructure
User Interface
Physical
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
e Physical & Virtual Servers
Complete Solution with Services
Services Management Platform
Virtualization
Physical Compute Resources Storage Network
Cloud InfrastructureCloud Infrastructure
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Public clouds for new service levels & options for providers
Core competenciesL i f ffi i i f lLarge size for efficiencies of scaleEcosystem of expertise / partners for value prototyping and issue resolutionPowerful and flexible network to communicate large systems (green arrow)
Public SAP Cloud Update Option
P i t SAP Cl d
Update Option•SAP Virtual Appliance Factory ready for download•SAP training & know‐how transfer
Private SAP Cloud
ProductionFree‐trial Center•Collaborative solution scoping, can include customer dataS l ti i
Support Options• Value prototyping & strategy consultancy
• virtualization / cloudDev. & Testing
Upgrades & Changes
Virtual
• Success means solution is transferred to private cloud or run at hoster site
• virtualization / cloud transformation topics
• issue resolution with the experts for the toughest issues
• Regulatory compliance tests
© 2010 SAP AG. All rights reserved. / Page 15
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Physical
Unified Managed Virtual SAP Landscapes
Business layerIntegrated monitoring and system management along entire stackLandscape-level provisioning with unique SAP application template support & automated cloning
Self Service Portal DashboardsWeb-UI Native Plug-inssupport & automated cloning
Applicatio
Virtual Landscape LayerOne-time definition of a Master Virtual Landscape (VL) as to network and
Man
agem
ent
on Templates
Landscape (VL) as to network and storage configurationsWizard-based VL cloning in minutes and without post-provisioning work
orin
g a
nd M
s
Infrastructure layer
Use of SAP appliance templates or reuse of own for consistency
Mon
ito Infrastructure layerOpen platform for best-of-breedLower TCO via optimized HW utilization and maintenance automation
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Flexibility of scaling up or downSecurity and reliability
SAP Virtual Appliance FactoryTemplates developed by SAP Value Prototyping
Built over years of VL creation and large variety of customer projectsvariety of customer projects
Cover a large range of common landscapes, with new releases added immediatelyCompletely configured
VAFCompletely configuredCompletely installed, patched and tested SAP applicationsOptimized virtual HW for each SAP system
BO Data Services 3.10 SP1CRM 7.0 SR1 ABAPCRM 7.0 SR1 JAVA
IDES ECC 6.04 EHP4 Parent ID: XXX Optimized virtual HW for each SAP system
Templates continuously maintainedDeltas delivered and tested by SAP Value
NW Enterprise Portal 7.00+EHP01+BWLive Cache 7.00
MDM 7.11NW Business Warehouse 7.00 SP17 ABAP
NW Developer Studio 7.11 Deltas delivered and tested by SAP Value Prototyping Labs or Solution PartnerAlso easily created by customer
NW Developer Studio 7.11SCM 7.00 SR1 ABAP
SRM 7.00 JAVATREX 7.11
…..
Save weeks of work compared to manual configuration
Browse and choose your templates via theVersion 2 - ACC enabled
ACC T l i t t d
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Browse and choose your templates via the eCloudManager Deployment Wizard
ACC Tools integratedVirtual hostnames
Creating Service Incubator: Implement a Global Virtualization & Cloud Computing Hub
Market
g
Go-to-MarketDelivery
Enablement
D li
UnitsEnhance Roll-out of new solutions / Gl b lDelivery
Support
S
solutions / new releases Service
Development / Solution Design
Delivery Enablement
GlobalDelivery
I l
SA
P A
G
Solution Design Imple-mentationPartner
M k t Provide feedback from
Core Service Delivery:
Service Function:
Central Knowledge
Market Feedback
Service Innovation
Techno-logy
Partnerfrom customers CoE / Value
Prototyping
Knowledge Documentation &
Distribution …
Resources for Delivery
Support
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Innovating with Customers & Partners Collaboration Channels
Customer Collaboration ChannelsPartner Collaboration Channels
SAP User Groups Partner CouncilDSAG Workgroups Virtualization & CloudASUG Influence Council
SAP NetWeaver Partner Council (business community)SAP NetWeaver Partner
VirtualizationActivities & Events
Strategy Sessions & Customer
Workgroup (technical community)
Activities & Events Strategy Sessions & Customer SurveysSDN CommunityT i i
Interface certificationsCompliance testsT i i Trainings
Technology Advisory BoardTrainings
© 2010 SAP AG. All rights reserved. / Page 19
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Further Information
SAP Public Web:SAP Developer Network (SDN):SAP Developer Network (SDN):www.sdn.sap.com/virtualization
Related SAP Education and Certification Opportunitieshttp://www.sap.com/education/
ik h l ti [email protected]@[email protected]
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Business impact?
What if SAP were to give you a custom SAP landscape to try before you buy, provisioned by your AE? And let you take it home or host it for you as you chose?
What if SAP were to generally deliver its applications as virtual appliances, for you to have up and running hours after download?
What if you could manage golden masters of your custom SAP applications/landscapes across the company for immediate consistent rollout?
What if you could provision a complete multi-tier multi-system SAP landscape in 10 minutes for development, QA, production, testing or whatever need you have?
What if your internal IT customers could use a self-service portal to access SAP resources on-demand and deal with all SLA topics?
What if you could monitor and administer the complete infrastructure and SAP stack in one console with a policy-engine to back you up?
Compare …SaaS competitors much easier to try out and get started
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
4 - 8 weeks average to set up a new SAP landscape at customer sitesIT staff spending most time with maintenance, not supporting new business
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
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