sarah häger head of open banking community · sarah häger head of open banking community retail...
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Sarah Häger
Head of Open Banking Community
Retail Banker International, London May 10th, 2018
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Agenda:
• Why now? Tech & UX
• Drivers for the change
• The fintech community
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Why now?
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Changing preferences
Focus on simple and convenient
user experiences and customer
value!
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Fast shifting technology
to the benefit of our
customers
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Drivers for change
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Digitalisation drives disruption in all verticalsBanking?
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Regulatory reforms
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PSD2 level the playing field by allowing third
parties to access the customer’s
bank data
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AIS
PIS
Opportunity way beyond compliance
AIS
PIS
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The fintech community
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A new partner emerges to boost financial
innovation, improve user experience and
extend customer reach
Community Management
– B2D
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Increasing customer value with cocreation
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Nordea API
3rd partyApp
Nordea App
3rd party API
Nordea App
App3rd party
APPAppstore
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Getting increased value for our customers:
consumers and corporates
The API consumer
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The Community will be the API producers..
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..but also sales channels of our own services
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Non-banking ecosystems
Banking ecosystems
Core
Health services
Voice & data services
Subscription management
Facilities mana-gement
Stock mana-gement Security
Business process outsourcing
McKinsey
IT out-sourcing
Mobility services
Spending planning &
control
Account consolidation
Home services
Financial education
Accoun-ting
Recon-ciliation
Tax manage-
ment
Legal setup / certification
Loyalty discounts
Insurance
Accounts Credit
Payments Investments
Cash Management
Capital markets
FinancingCustomers wants
convenient solutions supporting their
experiences end to end
Banks needs to widen
perspectives
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Thank you!
Questions?