sassa emotional intelligence workshop

8/3/2019 SASSA Emotional Intelligence Workshop

1/36

SASSAEmotional Intelligence

Workshop

Presentedby

Quantum Flow Coaching


2/36

What is Emotional Intelligence?

Emotional intelligence refers to an ability torecognize the meanings of emotion andtheir relationships, and to reason and

problem-solve on the basis of them.Emotional intelligence is involved in the

capacity to perceive emotions, assimilateemotion-related feelings, understand the

information of those emotions, andmanage them.


3/36


Mayer, Salovey & Caruso defined emotionalintelligence as the ability to:

1. accurately identify emotions

2. use emotions to help you think

3. understand what causes emotions

4. manage to stay open to these emotions in

order to capture the wisdom of our feelings


4/36


Definition of Intelligence:

The ability to make finer distinctions.

Emotional Intelligence is the ability to

distinguish between emotions and managethem appropriately.


5/36

Placement

BehaviourEmotion

ThoughtsDrives


6/36

In this workshop we will look at:

1. Profile dynamics

2. The Brain

3. The Emotional Brain4. Six insights of Neuroscience

5. Thinking Tools

6. Complete communication


7/36

Profile Dynamics

Profile Dynamics is not a test, there are no right or wrong answers! Profile Dynamics doesnt measure brains, character or sense of

humor Profile Dynamics isnt about changing you, its about learning how

to adapt

Profile Dynamics is intended to be used as a tool in understandingdifferences, however no theory can fully explain the complexity ofhuman behavior!

Profile Dynamics measures drives in your working environment Also the resistance towards specific environments will be analyzed Profile Dynamics gives you insight in how your drives are relevant

for certain tasks or environments


8/36

Emotional Intelligence Workshop

The Brain


9/36

1.4 kg

2% uses 20% 25 watts of power

The Brain


10/36

100 billion neurons

Brain plasticity

The Brain


11/36

The Emotional Brain

Three Part of the Brain

1. Brain Stem/Lizardbrain

2. Limbic System/OldBrain

3. Neocortex/New

Brain


12/36

The Emotional BrainThe three parts of the brain - lizard, emotional and rational - in a nutshell

Part ofbrain

Organ Who Logic Emotions

Lizard brain Brain stem Lower animals(including reptiles),

mammals andhumans

Reflex action No emotion, just instinctualdrives and reactions

Old brain Limbic system includingamygdala

Mammals includinghumans

Associative,Black and white,

personalised, self-confirming

Automatic, fast, unreasoned,gut reaction e.g. lust

Can hijack the neocortex.

New brain Neocortex Humans Cause and effect,Can think

probabilistically& take impersonal

viewpoint

Relatively slow, reasonedemotional reactions e.g. love

http://www.timlebon.com/neuroscience.html
http://www.timlebon.com/neuroscience.htmlhttp://www.timlebon.com/neuroscience.html


13/36

The Emotional Brain

The AmygdalaAn almond shaped mass located

deep within the old brain

Function:

Arousal Controls AutonomicResponses Associated withFear

Emotional Responses

Hormonal Secretions


14/36

The Emotional Brain

Emotions are simply hormones in yourbloodstream translated to energy

Each emotions has a survival function

If we understand this function we canmanage them.

Emotions can be grouped into families


15/36

The Emotional Brain

FearProtection form threats

Freeze Flight

AngerProtection from injustice

Fight Create

SadnessDealing with loss

Withering Healing

LoveGenerating growth

Smothering Nurturing


16/36

1. The brain is a connection machine2. Up close, no two brains are alike3. The brain hardwires everything it can

4. Our hardwiring drives automatic perception5. Its practically impossible to deconstruct our wiring6. Its easy to create new wiring

I acknowledge David Rock the CEO of Results Coaching Systems for the intellectual capital I use

6 Insights from Neuroscience


17/36

The brain is aconnection machine



18/36


19/36


20/36

Up close,

no two brains

are alike



21/36

The brain hardwireseverything it can



22/36


23/36

Our hardwiring

drives our automatic

perception



24/36

Its practically

impossible todeconstruct our

wiring



25/36

Its easy

to create new wiring



26/36

Discussion in group how tointerpret and apply

information

What 3 insights did you

have? What 3 things are you

going to do differentlyfrom now on?

Exercise


27/36

Emotional Intelligence Workshop

Thinking Tools


28/36

Activating event

Thinking Tools

Belief System

Consequence


29/36

Thinking Tools

Drama

Problems

Detail

Planning

Vision


30/36

Thinking Tools


31/36

Exercise

Discuss in group on how apply information

What 3 insights did you have?

What are you going to

start doing, stop doing and

keep on doing?


32/36


33/36

Complete communication


34/36

Complete communication

Speak and listen for:

Facts Feelings

Thoughts

Expectations


35/36

Exercise

Choose a partner in the group and discusswhat you have learned during thisworkshop.

Use the complete communication model asguideline.


36/36

"Persons of high self-esteem

are not driven to make themselves

superior to others;they do not seek to prove their value

by measuring themselves

against a comparative standard.

Their joy is being who they are,

not in being better than someone else."

Nathaniel Branden

sassa emotional intelligence workshop

Documents