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SAS Solu’ons OnDemand A Mul&tenant Cloud Offering Based on Oracle Database 12c Patrick Wheeler Senior Director, Product Management Oracle Database Randy Wilcox Senior Manager, Data Management SAS Solu’ons OnDemand Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

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Page 1: SASSoluons OnDemand# - Oracle€¦ · EXADATA PROVIDING MULTITENANT CAPABILITIES Business Objectives • Maximize Investment – multitenant DW/BI • Consolidation of servers •

SAS  Solu'ons  OnDemand  A  Mul&tenant  Cloud  Offering  Based  on  Oracle  Database  12c  

Patrick  Wheeler  Senior  Director,  Product  Management  Oracle  Database    Randy  Wilcox  Senior  Manager,  Data  Management  SAS  Solu'ons  OnDemand  

Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Page 2: SASSoluons OnDemand# - Oracle€¦ · EXADATA PROVIDING MULTITENANT CAPABILITIES Business Objectives • Maximize Investment – multitenant DW/BI • Consolidation of servers •

Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Safe  Harbor  Statement  The  following  is  intended  to  outline  our  general  product  direc'on.  It  is  intended  for  informa'on  purposes  only,  and  may  not  be  incorporated  into  any  contract.  It  is  not  a  commitment  to  deliver  any  material,  code,  or  func'onality,  and  should  not  be  relied  upon  in  making  purchasing  decisions.  The  development,  release,  and  'ming  of  any  features  or  func'onality  described  for  Oracle’s  products  remains  at  the  sole  discre'on  of  Oracle.  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Oracle  Database  Architecture  Requires  memory,  processes  and  database  files  

3  

System  Resources  

GL   OE   AP  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

             AP                      OE                  GL  

New  Mul'tenant  Architecture  Memory  and  processes  required  at  container  level  only  

4  

System  Resources  

GL   OE   AP  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

GL   OE   AP  

Oracle  Database  Architecture  More  efficient  u&liza&on  of  system  resources  

5  

System  Resources  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Mul'tenant  Architecture  Components  of  a  Mul&tenant  Container  Database  (CDB)  

6  

Pluggable  Databases  

PDBs  

Root  CDB  

Mul'tenant  Container  Database  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Manage  Many  Databases  as  One  Backup  databases  as  one;  recover  at  pluggable  database  Level  

Public   7  

GL   OE   AP  

Point-­‐in-­‐'me  recovery  at  pluggable  database  level  

One  Backup  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Manage  Many  Databases  as  One  with  Mul'tenant  One  standby  database  covers  all  pluggable  databases  

8  

Produc'on  Container  Database  

GL   OE   AP   GL   OE  

Standby  Container  Database  

AP  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Simplified  Patching  and  Upgrades  Apply  changes  once,  all  pluggable  databases  updated  

9  

GL   OE   AP  

In-­‐place  

12.1   12.1   12.1  12.X   12.X   12.X  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Simplified  Patching  and  Upgrades  Flexible  choice  when  patching  &  upgrading  databases  

10  

Original  Container  Database  12.1  

GL   OE   AP   GL   OE  

Upgraded  Container  Database  12.x  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

SILVER  

BRONZE  

GOLD  

Unprecedented  Agility  with  Portable  Pluggability  PDB  migrates  through  SLAs  as  it  becomes  more  mission  cri&cal  

11  

RAC,  Data  Guard    

RAC  

Backups  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

0  

5  

10  

15  

20  

25  

Non  CDB   PDB   Snapshot  Clone  

Time  Taken  to  Provision  New  Database  

Mul'tenant  Provides  Agility  for  New  Projects  Fast  Provisioning,  Snapshot  Clones  

12  

GL-­‐2  GL   GL-­‐3  

Original  PDB   Clone  

of  PDB  Snapshot    

Clone  of  PDB  

New  

Seed  PDB   New  PDB  

From  Seed  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Managing  Shared  Resources  Resource  management  in  a  mul&tenant  environment  

13  

GL   OE   AP  

High  Priority   Medium  Priority   Low  Priority  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Public   14  

Reduced  CapEx  &  OpEx,  Increased  Agility,  Easy  to  Adopt  and  Use  Advantages  of  Mul'tenant  Architecture  

GL   OE  

AP   Self-­‐contained  PDB  for  each  applica'on  •  Applica'ons  run  unchanged  •  Rapid  provisioning  (via  clones)  •  Portability  (via  pluggability)  

Common  opera'ons  performed  at  CDB  level  •  Manage  many  as  one  

(upgrade,  HA,  backup)  •  Granular  control  when  appropriate  

Shared  memory  and  background  processes  •  More  applica'ons  per  server  Complementary  to  VMs  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Key  Benefits  Benefit   Capability  Enabled  

Minimize  CapEx   •  More  applica'ons  per  server  

Minimize  OpEx  •  Manage  many  as  one  (reduced  patching!)  •  Standardized  procedures  &  service  levels  •  Enable  self-­‐service  provisioning  

Maximize  Agility  •  Snapshot  cloning  for  development  and  tes'ng  •  Portability  through  “pluggability”    •  Scalability  with  RAC  

Easy   •  To  Adopt:  Applica'ons  run  unchanged  •  To  Use:  Interface  is  SQL  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Mul&tenancy  implemented  by  the  Database,  not  the  Applica&on    

16  

Oracle  Mul'tenant  for  Solware  as  a  Service  

Customer  1   Customer  2   Customer  3   Customer  4   Customer  5   Customer  6   Customer  7  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

Oracle  Mul'tenant  Customer  Success  Stories  

Customer   Session   Venue   Title  

SAS   CON6328   Mon  2:45pm   SAS  Solu'ons  OnDemand:  A  Mul'tenant  Cloud  Offering  

Cigna   CON6379   Mon  5:15pm   Oracle  Mul'tenant  Customer  Success  Story  

GE   CON7304   Wed  10am   Oracle  Mul'tenant:  Seven  Sources  of  Savings  

Pulte  Group   CON3203   Wed  3:30pm   Finding  the  Bleeding  Edge  Without  Hemorrhaging  

Sherwin-­‐Williams   CON6387   Wed  4:45pm   Oracle  Mul'tenant  Deployment  on  Oracle  Exadata  

Taleo   CON7307   Thu  9:30am   Successful  Migra'on  of  Taleo  Business  Edi'on  Cloud  Service  

e-­‐DBA   CON2785   Thu  noon   Rolling  Out  a  PaaS  with  Oracle  Mul'tenant  

HDFC  Bank   CON3211   Thu  10:45am   Deliver  Oracle  Database  Cloud:  Mul'tenant  on  SuperCluster  

Mul&tenant  Customer  Sessions  at  Oracle  OpenWorld  2014  

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Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  

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Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

ORACLE 12C MULTITENANT CLOUD OFFERING

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21 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND OVERVIEW

•  SAS Solutions OnDemand – Started in 2000, 600 global staff members •  Advanced Analytics Lab (AAL) – Created in 2007 •  Over 1 PB of data under management •  Multiple ASP lines of business, representing over 400 customer sites (5 - 30,000 users

per solution) in more than 70 countries •  Retail, financial services, health care, pharmaceutical, government, entertainment analytics •  Marketing and fraud analytic solutions

•  Experience supporting customers with unique situations •  Regulatory constraints - AML, FDA, HIPAA, Safe Harbor, SOC 2 / SOC 3 •  Working with multiple parties

•  Best Practices •  Innovative techniques •  Documented processes and procedures

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22 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND ADVANCED ANALYTICS LAB

•  Formed by CEO Jim Goodnight in 2007 •  Premier analytic services group •  Mission:

•  Develop Innovative analytical processes and techniques, using SAS software, to solve our customers' high end business problems.

•  Support sales and consulting in generating revenue by helping close analytically challenging engagements

•  Produce analytical work products for repeatable processes •  98% AAL members with graduate degrees in analytic fields (34% Ph.D.'s) •  20 approved and 10 pending patents •  Learn with the experts to the degree desired

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23 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

STAFFING TO SUPPORT ANY CUSTOMER NEED

•  Analyst •  Application Developer •  Business Analyst •  Compliance Specialist •  Data Architect / Data Modeler •  Data Custodian •  Data Integration Consultant •  Database Administrator •  Information Technology

System Administrator •  Instructional Designer

•  Load Tester •  Operations / Maintenance

Engineer •  Performance Analyst •  Program Manager •  Project Manager •  Quality Assurance Analyst •  Quality Specialist •  Release Manager •  Repository Administrator •  Retail Duty Manager

•  Retail Operational Manager •  SAS Administrator •  Service Desk Consultant •  Solution Architect •  System Administrator •  Technical Account Manager •  Technical Architect •  Technical Communicator •  Technical Lead •  Trainer •  Web Developer

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24 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND LEGACY ENVIRONMENT

Key Problems with Legacy environment: •  Low CPU utilization – typical usage <20% •  Complex server farm •  Under-utilized licenses •  High energy cost with legacy servers •  Systemic inefficiencies •  Requires support and coordination from multiple internal organizations and

vendors

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25 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND LEVERAGED ENVIRONMENT

SAS IT Leveraged Environments •  Leveraged/shared networks separated by DMZ •  Shared storage arrays •  Started using virtualized servers

This was only infrastructure with nothing for applications and databases.

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26 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND EXADATA PROVIDING MULTITENANT CAPABILITIES

Business Objectives • Maximize Investment – multitenant

DW/BI • Consolidation of servers

• Reduce overall TCO • Faster customer time-to-cost

recovery

Solution • 2012: consolidate 15+ customer

deployments to Oracle Exadata • 2013: Addition of new customers to

Oracle Exadata • 2014: Now over 60 customers on

Oracle Exadata

Benefits

SAS Solutions OnDemand utilizes key features of Exadata: Multitenant, Agility, and Performance to consolidate, speed time to deployment and drive down cost while realizing performance improvements

Business Benefits Multitenant Agility

•  Deployed quarter racks in multiple data centers.

•  Upgraded some to half racks. •  Standardizing on half racks for

future expansion. •  Utilize ZFS Storage Appliance for

a backup solution

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27 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND MULTITENANT – LEVERAGED HARDWARE

Exadata X4-2 DB

Consolidation

Data Guard

Data Guard

•  Production •  Disaster Protection

Many Disparate Customer Systems

PROBLEMS: Typical usage <20% Costly Inefficient

BEFORE Exadata Consolidation

BENEFITS: •  High availability •  Cloud control/OEM 12c •  Lowered cost of license per CPU for

database •  Exadata could handle the spike and meet

SLA •  Optional compress data using HCC to lower

costs and no impact on performance •  Backup / recovery configured once •  Less data center storage space used •  Lower energy consumption to host •  Total cost of ownership significantly lowered •  Test and QA

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28 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ON DEMAND MULTITENANT CONSOLIDATION BENEFIT

Key Recognized Benefits: •  Onboarding a new database went from days to hours •  OEM12c Cloud Control to manage the entire stack •  The DBA team size is able to complete the entire process •  Storage, network, hardware and OS setup steps eliminated •  Dependency on corporate backup/recovery services was reduced

to DR only with the usage of ZFS •  TCO decreased for hosting services

Enhanced Business Performance:

Service Levels: Improved and consistent delivery to the business

Innovation: Superior capabilities to drive high value business results

Time to Value: Reduced time to stand-up and deliver database services

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29 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND THAT WAS YESTERDAY, WHAT ABOUT TODAY

Oracle 12c Multitenant Option •  Remove instance(s) per database overhead

•  Memory •  CPU •  Backup

•  Quickly seed a new DB •  Quickly clone from an existing DB

Challenges and Opportunities •  Challenge with backup separation and security •  Opportunity to cheaply deploy SaaS type databases •  Future implementation of MAA and the impact of the Oracle 12c Multitenant Option

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30 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND MULTI-TENANT – BACKUP STRATEGY

Objectives •  Consolidation of databases •  Ability to rapidly provision new databases •  Container databases may contain multiple

customers •  Drive down cost of hosting

Constraints •  Each database must have separation of

data •  Must be able to certify destruction of

data at end of engagement •  Each database must be individually

recoverable

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31 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND MULTI-TENANT – BACKUP STRATEGY

Solution •  Oracle Multitenant option •  Create Container Databases to host Pluggable Databases •  Clone databases to create new Software as a Service instances. •  Run a 5 week backup policy for RMAN based backups where all tapes are recycled every 5

weeks. •  Utilize Data Pump export sets for long term backups (weekly, monthly, bi-annually) that go

to customer dedicated mounts serviced by customer dedicated backup policies where all tapes are specific to each customer and can be returned/destroyed at engagement end.

•  Manage and document creation, storage and destruction of encryption keys.

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32 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND MULTI-TENANT – EXPENSE REDUCTION

Objectives •  New solution that was developed with

Oracle as the target database •  Data size is very small, < 10 GB •  50+ customers in the pipeline, potentially

100’s. •  Need to rapidly/cheaply provision •  Original plans included:

•  All in one VM’s including Oracle •  Application VM connecting to Exadata or

ODA with an instance per customer

Constraints •  All in one VM’s has licensing and

significant maintenance impact creating “Virtual Sprawl”

•  Connecting to Exadata or ODA on an instance per customer will quickly use available memory while leaving a lot of unused storage

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33 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND MULTI-TENANT – EXPENSE REDUCTION

Solution •  With Multitenant Option we create container databases that can host and manage 252

pluggable databases within same memory footprint. •  Database maintenance is limited to one container and utilizing out of place patching and

then unplugging and moving for database patching and upgrades. •  Single backup implementation for 5 week PIT recovery and automated mount, directory and

export implementation for DataPump export set retention. •  Maintain data separation through use of Transparent Data Encryption.

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34 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND MULTI-TENANT – CONSOLIDATION

•  Identify databases/customers that are in the same class : Availability Requirements, criticality, DR, etc.

•  Migrate databases from dedicated instance to a pluggable in a 12c container. •  Further stretch both our license and hardware investment to cover more customers.

•  Lower cost of hosting. •  Lower cost to our customers. •  Put us into position to win more deals.

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35 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND FUTURE DIRECTION

•  Working towards MAA implementation and a Silver/Gold level •  Implementing Data Guard and other HA/rapid recovery techniques •  Using Data Guard Switchover to accommodate business hour patching (reduce off hour

maintenance) •  Tiered DBaaS offering

•  Define Container Databases with different degrees of availability – Single Instance, RAC, disaster recovery with Data Guard

•  Move customer’s pluggable database between tiers with ease •  Improved Information Lifecycle Management (ILM)

•  Automatic Data Optimization •  Advanced Compression •  Partitioning •  ZFS Appliance

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36 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND

Questions?

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37 Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

SAS SOLUTIONS ONDEMAND

CONTACT

Learn more about our services: http://www.sas.com/solutions/ondemand/index.html Email: [email protected]

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www.SAS.com Copy r i gh t © 2013 , SAS Ins t i t u te I nc . A l l r i gh t s rese rved . Th i s i n fo rma t i on i s con f i den t i a l and cove red unde r t he t e rms o f any SAS ag reemen ts as execu ted by cus tomer and SAS Ins t i t u te I nc .

ORACLE 12C MULTITENANT CLOUD OFFERING