Satellite Operations CenterEmergency Management Update

& Exercise Review4/3/2009

QuickTime™ and a decompressor

are needed to see this picture.

4/3/2009 Satellite Operations Centers

Topics

• Exercise Review– EOC Lessons– SOC Lessons

• Communications• BAT Training• SCERT Training• Additional EM Projects

4/3/2009 Satellite Operations Centers

Field Exercises

• BAT - 11 SOCs participate

• SCERT - 33 members participate

• Medical Triage - combined effort between Vaden and Hospitals

4/3/2009 Satellite Operations Centers

BAT Exercise

• Learning process for SOCs– Encourage more SOCs to participate in the

future - definite future field exercise

– Forms!

4/3/2009 Satellite Operations Centers

Participation

• SOC involvement improved scenario and inject quality for the exercise

• Exercise participation at an all time high– All SOCs involved

4/3/2009 Satellite Operations Centers

Exercise Statistics

• 675 exercise Injects delivered• Building damage information on 224 buildings• 500+ individuals participate during EOC/SOC

exercise• Exercise Radio Check

– 23 of 25 SOCs responded

• Action Plans/Emergency Reports– 20/25 SOCs confirmed delivery

4/3/2009 Satellite Operations Centers

Exercise Statistics

• The exercise design was realistic?– Strongly Disagree - 1– Disagree - 8 – Neither Agree nor Disagree - 19– Somewhat Agree - 80– Strongly Agree - 20

• Do you feel more prepared as a result of your participation in the exercise?– Same as before - 12 – Slightly more prepared - 66 – Much better prepared - 50

4/3/2009 Satellite Operations Centers

Consultant Recommendations

• Implement web-based management tool• Establish a true “Planning Team” for the

EOC• Reorganize Operations Team• Conduct Annual EOC Training• Enhance communication in the EOC

through use of status boards.

4/3/2009 Satellite Operations Centers

Consultant Recommendations

• Correct/Modify EOC facility issues• Ensure that the Hotline can be updated

in a timely manner.• Integrate communications with the

Hospital/SoM Public Information Officer (PIO).

• Improve tracking information from the field to the EOC.

4/3/2009 Satellite Operations Centers

Consultant Recommendations

• Communicate decisions and status within the EOC.

• Improve coordination between Command and PIO.

• Conduct effective Incident Action Planning (IAP) meetings.

• Communicate policy decisions widely.

4/3/2009 Satellite Operations Centers

Consultant Recommendations

• Restructure Command Team support staff.

• Conduct annual SOC training.

• Establish diesel fuel priorities.

• Establish research priorities.

• Plan for potential water rationing issues.

• Establish utility rationing plans.

4/3/2009 Satellite Operations Centers

Consultant Recommendations

• Develop communication templates and get them approved in advance.

• Address security inside the EOC.

• Conduct tabletop exercises on even-numbered years.

4/3/2009 Satellite Operations Centers

• SOC experiences

4/3/2009 Satellite Operations Centers

Additional Exercise Findings/Recommendations

• Refocus efforts on paper process• Next exercise - longer?• Resolve space issues in Ops area of

EOC• Relative emphasis on Planning/Intel

team (staffing and leadership)• Incorporate University technical

resources in the response

4/3/2009 Satellite Operations Centers

Additional Exercise Findings/Recommendations

• Define student/staff tracking responsibilities and process

• Improve use of KZSU

• Incorporate text messaging/new communications capabilities

4/3/2009 Satellite Operations Centers

Campus Emergency Plans

• Proposal to restructure campus emergency plans– Current Plans

• Campus Plan• Cabinet Plan• Department Planning Guidelines

– Proposed Plans• Goal - only need to read one section to find what you need to know.

– Campus Emergency Plan– Cabinet Plan– EOC Operations Manual (restricted)– SOC Planning Guidelines– Department Planning Guidelines

4/3/2009 Satellite Operations Centers

Communications

• SOC email lists– Check your membership– Test next week

• What we learned about lists

4/3/2009 Satellite Operations Centers

Radio Tests

• Monthly – 2nd Wednesday at 10:00 AM

– Combine with EOC/SOC fax test• Can we do it on April 8th?

4/3/2009 Satellite Operations Centers

Projects

• Non-structural Hazard Mitigation– Focus group

• Siren System– Installation to take place shortly

• Childcare Center Emergency Planning

4/3/2009 Satellite Operations Centers

HAM Radios

• Renewed interest in HAM radios– Evaluating updated equipment and

capabilities– Similar limitations

• Equipment is technical in nature• License necessary for operation• Not a secure method of communication

4/3/2009 Satellite Operations Centers

AlertSU

• Spring Test - April 18th – (Saturday at 12:00)

• Unified Messaging system– New features for users– New headaches for us

4/3/2009 Satellite Operations Centers

Building Assessment Team Training

• Reviewing BAT forms and process

• Distribution of information

• Next training– New BATs - May 13th– Refresher - April 30th

4/3/2009 Satellite Operations Centers

SCERT Training

• Next classes tentatively scheduled for May, July & September– May 18 - 22– July - tentative 20 - 24– September - Second / third week.

4/3/2009 Satellite Operations Centers

• Open Discussion