satisfaction guarantee limitations metal allergies ... · employment cards, etc. it starts with the...

11
What matters most... ...is that you are fully satisfied with our products. This commitment includes workmanship, metals, engraving, and our customer service. Should you have any questions or wish to order additional pieces, please contact your original order source. Our Customer Service Center contact information is below. Thank you for your interest and consideration. David Gordon Founder and President Satisfaction guarantee Meadow Hill warrants its products to be free from defects in material and workmanship for a period of one year. Limitations Repairs not covered in this warranty include: • stone loss due to prong damage; • discoloration due to environmental factors; • discoloration due to an allergic reaction* to the base metal or its alloys; and • damage due to wear, customer neglect or abuse. Outside of this first year, repairs to damaged or worn pieces will be quoted based on standard jewelry repair costs. *See page 20 for information on metal allergies. Customer Service Center Customer Service Representatives can be reached on our toll free line, 877.848.6243 (847.381.9000 outside of the U.S.) or by email at [email protected]. Business hours are Monday thru Friday, 7:30 a.m. to 4:30 p.m. CST. MHC-T-1/14- 125M 22285 N. Pepper Road, Suite 409, Lake Barrington, IL 60010

Upload: others

Post on 02-Jun-2020

6 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

What matters most...

...is that you are fully satisfied with our products. Thiscommitment includes workmanship, metals, engraving, andour customer service. Should you have any questions or wishto order additional pieces, please contact your original ordersource. Our Customer Service Center contact information isbelow. Thank you for your interest and consideration.

David GordonFounder and President

Satisfaction guaranteeMeadow Hill warrants its products to be free from defects inmaterial and workmanship for a period of one year.

LimitationsRepairs not covered in this warranty include:

• stone loss due to prong damage; • discoloration due to environmental factors;• discoloration due to an allergic reaction* to the base

metal or its alloys; and • damage due to wear, customer neglect or abuse.

Outside of this first year, repairs to damaged or worn pieceswill be quoted based on standard jewelry repair costs.

*See page 20 for information on metal allergies.

Customer Service CenterCustomer Service Representatives can be reached on our tollfree line, 877.848.6243 (847.381.9000 outside of the U.S.)or by email at [email protected]. Business hours areMonday thru Friday, 7:30 a.m. to 4:30 p.m. CST.

MHC-T-1/14 - 125 M

22285 N. Pepper Road, Suite 409, Lake Barrington, IL 60010

ThumbiesCat-2Pg_Layout 1 2/4/14 10:49 AM Page 1

Page 2: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

Thumbies celebrate the span of lifeChildrenThe tiny handprints and footprintsof newborns and toddlers areirresistible. Children’s prints makeideal gifts for parents andgrandparents.

Youth and Young AdultsThe fingerprints of young people are clear, theridges well defined. These keepsakes giveparents a way to deal with an empty nest ordeployments to far off places.

Mid LifeIn midlife fine lines begin to cross the surface ofour fingerprints, making them even more distinct.

The ElderlyAs loved ones near the end of life,the ridges of their prints grow fainter and the“life lines” more pronounced. We imagine theirprints telling the stories of their lives.

The DeceasedNationwide, Meadow Hill has a network of funeral homes thatassist families by presenting the product, taking final prints ofthe deceased, and placing keepsake orders.

The Print

Sizes, Shapes and EngravingThumbies come in a wide range of sizes and shapes. Product sizevariations dictate the amount of engraving. Please refer to thespecific measurements and engraving specs for each product.Both BLOCK and Script styles are available.

Precious MetalsThumbies come in .925 sterling silver and 14k white or yellow gold.Charms are slightly domed on the print side and flat with a burnishedfinish for engraving on the back.

Metal abbreviations are used in the captions throughout this brochure.

FullFingerprint FootprintRimmed PrintHandprint

Face StylesThe four face designs are available: full fingerprint (print extendsedge to edge), rimmed print (polished rim frames print), handprint,and footprint. Any of these designs can be applied to Thumbiecharms.

Custom WorkEach Thumbie is a custom piece. If you would like to createsomething altogether different than what you see, please contactus and we will put our designers to work. Price quotes will beprovided before any work begins.

BailsThumbies charms come with different bail configurations which determine how the charm is worn or carried:

Jump Ring Bailfor Bracelets

Standard Bail One-stone and Two-stone Bails Touchstonewith No Bail

The Parts of your Thumbie

Meadow Hill’s artisans selectthe clearest portion of the two-dimensional print that has themost unique characteristics.These distinctive features arethen cast so that the finishedproduct replicates all of theridges and life lines in theoriginal print.

From the ArchivesMeadow Hill works withscans of prints from pastsources, such as birthrecords, military (DD-214)or police records, schoolprojects, firearm registrations,employment cards, etc.

It starts with the Print. The better the quality of the printsupplied, the greater the detail in the final keepsake. Theproduct images shown on each product page are true to sizeunless otherwise indicated.

Some styles are also available in Noble Bronze™, a proprietary metalformula that comes complete with a hypo-allergenic coating. NobleBronze pieces are flat with a satin finish.

14k Yellow Gold (YG)

Sterling Silver (SS)

14k White Gold (WG)

Noble Bronze(NB)

...2 ...3

ThumbiesCat-2Pg_Layout 1 2/4/14 10:49 AM Page 2

Page 3: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

What is a Thumbie?It’s different things to different people.

“A touch like no other—that’s my Thumbie. I feel theridges and the stories just come... happy ones, sadones, memories of fun times, hopes and dreams forour children and grandchildren...

I think of my best friend, and the great times wehad this summer...

I laugh, I cry, I remember...I pray, I curse at the mess he left me...When the clerk at the grocery store asks what I’mwearing, I tell her about my husband and how heis always close to my heart...I smile. I rub the print and count the hours ‘til thebus pulls up and out steps my pre-schooler with abackpack as big as she is... I think about my dad and all he saw and did inhis life... I miss him.” With a touch of your Thumbie, your stories willcome—evoking deep feelings and wonderfulmemories.

Thumbies are made from the unique finger-, foot- orhandprints of those we hold dear. From a two-dimensional ink or biometric scanned print, MeadowHill’s artisans create a three-dimensional wax that is thencast in metal using the ancient art of lost wax casting.Polished and engraved, perhaps embellished with a stoneor chain, these one of a kind keepsakes keep us comingback to the stories that connect us to the people we love.

Standard Charm

Good things come in smallpackages! With a touch of aThumbie Standard, yousomehow feel connected to theperson whose print you wear.

Included EngravingYour Standard Charmincludes two lines ofengraving with no morethan 10 characters andspaces per line. Anoptional third line may bepurchased.

WG - rimmedprint with

birthstone andchain

YG - handprintwith birthstone

and chain

WG - fullfingerprint with

black cord

SS - footprint with birthstoneYG - full

fingerprint withtwo stones

...5

The Standard Charm measures: 1/2”W x 5/8”L

Available Face Designs

Not shown actual size

SS - fullfingerprint with

chain

ThumbiesCat-2Pg_Layout 1 2/4/14 10:49 AM Page 3

Page 4: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

Single Heartfelt™ Charm

The heart has longsymbolized the love sharedbetween people. A SingleHeartfelt charm holds thetouch of that love andforever keeps your specialsomeone close.

Available Face Designs

Included EngravingYour Single HeartfeltCharm includes twolines of engraving withno more than 10characters and spaceson each line. Anoptional third line maybe purchased.

WG - footprintwith black cord

SS - rimmed printwith birthstone

YG - handprintwith two stones

and chain

SS - handprint withchain

SS - rimmedprint on

bracelet withbirthstone

...6

The Single Heartfelt Charmmeasures: 5/8”W x 11/16”L

Stones attach on thebracelet adjacent to

the charm

Not shown actual size

YG - rimmedprint

Double Heartfelt™ Charms

SS - twofingerprints

with two stones

SS - footprint andfingerprint

with birthstone

WG - handprint andfootprint with pink cord

Included EngravingYour Double Heartfelt charm comes with one angled line of engraving with no more than 18 characters and spaces.

ORwith engraving behind each heart containing one, two, or three lines with no more than 10 characters and spaces on each line.

YG - handprintand footprint

The Double Heartfelt Charmspeaks of the relationshipbetween two people foreverforged in love.

...7

The Double Heartfelt Charmmeasures: 1”W x 1”L

SS - two fingerprintsand chain

ThumbiesCat-2Pg_Layout 1 2/4/14 10:50 AM Page 4

Page 5: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

Noble Bronze™ Collection

The Noble Bronze Collection offers families the same tactileconnections to loved ones that make all Thumbie Keepsakesspecial.

Style 2 - Included EngravingEngraving on front (widthwise):2 lines with no more than 10 characters and spaces on each lineOptional engraving for purchase - 3rd line as above and/or onthe back of the charm, as many as 3 standard or extended lineswith 18 characters and spaces on each line

Style 1- Included EngravingEngraving on the back (lengthwise): 2 lines with no more than10 characters and spaces on each line Optional engraving for purchase - 3rd line as above and/or asmany as 3 extended lines with 18 characters and spaces oneach line

KeyTags

Available in three styles, eachKeyTag comes complete with ablack rubber silencer, a 30”stainless steel ball chain, and asplit ring for holding keys. Thisgives you the option to wear orcarry a loved one’s print.

Style 3- Included EngravingEngraving on back (widthwise): On the back side, 4 lines with no morethan 10 characters and spaces (2 lines behind each print) Optionalengraving for purchase - An additional 3rd line behind each print with10 characters and spaces on each line

Available Face Designs

Style 3

Style 1

Style 2

...8 ...9

Dog Tag or Key Chain choose your look and style!

The KeyTag measures: 1”W x 1-15/16”L Not shown actual size

Not shown actual size

Not shown actual size

Not shown actual size

ThumbiesCat-2Pg_Layout 1 2/4/14 10:50 AM Page 5

Page 6: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

NEW Noble Bronze Pieces

Meadow Hill is proud to introduce four NEW Thumbies pieces. Theyjoin our popular KeyTags™ as part of the Noble Bronze Collection.These new youthful additions come with an adjustable, black,neoprene cord with stainless steel slides. Like the KeyTags, thenew pieces are individually cast—never laser etched or rotarycut—using Meadow Hill’s patented bronze formula and thetimeless process of lost wax casting. Each piece is engraved andfinished with our unique hypo-allergenic coating that carries alifetime guarantee.

Classic Oval

The Classic Oval is larger than theStandard Charm but smaller than theGrand Charm. This piece comes withtwo lines of engraving with no morethan 10 characters and spaces perline. An optional third line of engravingis available.

The Classic Oval Charm measures: 21/32”W x 13/16”L

Available Face Designs

Open Heart

The Open Heart is a pierced heartdesign. This piece comes with twolines of engraving with no more than10 characters and spaces per line.Optional engraving is not available.

The Open Heart Charm measures: 3/4”W x 13/16”L

Available Face Design

Single Rectangle

The Single Rectangle design framesyour print. This piece comes withtwo lines of engraving with no morethan 10 characters and spaces perline. An optional third line ofengraving is available.

The Single Rectangle Charmmeasures: 11/16”W x 1-1/16”L

Available Face Designs

Double Rectangle

The Double Rectangle holds twodifferent prints. This piece comeswith four lines of engraving (twolines behind each print) with 10characters and spaces per line. Anoptional third line behind either orboth of the prints is available.

The Double Rectangle Charm measures: 11/16”W x 1-5/16”L

Available Face Designs for either top or bottom positions

...11...10

Not shown actual size

Not shown actual size

Not shown actual size

Not shown actual size

ThumbiesCat-2Pg_Layout 1 2/4/14 10:50 AM Page 6

Page 7: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

Specialty Grand CharmsGrand Charms

Included EngravingYour Grand Charmincludes three lines ofengraving with nomore than 12characters andspaces on each line.An optional fourth linemay be purchased.

The elegant Grand Charm canbe made feminine or masculinedepending on how it is worn.

Design the Grandcharm to fit yourpersonal style.

WG - fullfingerprint with cord

WG - footprint withtwo stones and chain

YG - handprint

YG - rimmedprint with one

stone and chain

WG - fullfingerprint withRibbon overlay,birthstone and

chain

YG - fullfingerprint withCross overlay

YG - fullfingerprint withStar of David

overlay

Thumbies ‘Personal Expressions’

Your Grand charm can be personalized in many ways — create aPersonal Expression with a symbol over a full fingerprint, or createa unique two-print piece.

SS - Two FeetSide-by-Side

YG - Grand Yin-Yangwith two fingerprints

SS - Two FeetNestled

...12 ...13

Available Face Designs

Not shown actual size

The Grand Charm measures: 3/4”W x 1”L

SS - handprintwith birthstone

SS - rimmed printand chain

Not shown actual size

ThumbiesCat-2Pg_Layout 1 2/4/14 10:50 AM Page 7

Page 8: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

Family Ties™ Charms

Available Configurations

These exciting, multi-print charmsremind us of the dynamics in everyfamily. When combined, theybecome a family united.

Included EngravingYour FT Charm includes initials (up to 3 letters) engraved on theback behind each print-OR-up to three lines with 12 charactersand spaces per line. An optional forth line may be purchased.

YG - 6-Print withdiamond

SS - 3-Print with center birthstoneand Family Name (additional fee)

SS - 4-Print with 3 stones and chain

...14

The Family Ties Charmmeasures: 1-1/8” in diameter

Not shown actual size

Not shown actual size

Rings

Left and right alternating handprints

Left and right alternating footprints

Two adult fingerprints separated by a set stone

Left and right alternating handprints and footprints

Single fingerprint - repeated

Remembrance Band configurationsFor additional selections, contact Customer Service Center.

Two adult fingerprints separated by spacer

Multiple individual prints separated with raised spacers or stones

WG Band withtwo full fingerprints

YG Signet with footprint3/8”W x 1/2”L.

Rings have long expressed important emotions, traditionsand relationships. This is true of Thumbies RemembranceBands and Signet Rings.

...15

Included EngravingYour Remembrance Band or Signet Ring includes one line ofengraving containing no more than 20 characters and spaces.An additional eight characters may be purchased .

WG Band with full fingerprintSS Band with alternating footprints over basket weave designWG Signet with rimmed print YG Band with two full fingerprints and a center-set diamond

ThumbiesCat-2Pg_Layout 1 2/4/14 10:51 AM Page 8

Page 9: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

For Women

Hanging Charm Pin

The Hanging Pin charm is availablewith a Standard, Heartfelt, Grandor Grand Personal Expressionscharm. You can also add stones.

Charm Bracelets

Many women start an heirloom bracelet with a Thumbies charm of a child or grandchild. Over time, other Thumbies can be

added, even the prints of special family pets!

Included EngravingThese charms include the same engraving used on the Standard,Heart or Grand charms. An additional line of engraving may bepurchased in each size.

Meadow Hill’s Double Link Charmbracelets come in two lengths: 7” and8”. Charms are purchased separately.There is a fee for the attachment ofeach charm.

Bracelets are available in sterlingsilver, 14k yellow and 14k white gold.

YG - Standard Charm with fullfingerprints and birthstones

SS - Heartfelt Charm with rimmed prints

Earrings

Thumbies Standard or Heartfelt Charms hang freely from lever-back earrings. You can further adorn your earrings by addinggenuine or synthetic stones.

Two different prints withdifferent engraving may beused when creating a pair

of earrings.

Included EngravingEach Earring includes thesame amount of engraving asused on the Standard orHeartfelt Charms. Each charmcan be uniquely engraved. Athird line of engraving may bepurchased on each.

A woman’s jewelry holds layers of meaning. Beyond theobvious decorative value, her prized pieces reflect her deepconnections with others.

SS - Standard Charmwith footprint

WG - StandardCharm with

rimmed print andbirthstone

YG - Grand Yin-Yang Charmwith handprint and footprint

YG - HeartfeltCharm withhandprint

...16 ...17

ThumbiesCat-2Pg_Layout 1 2/4/14 10:51 AM Page 9

Page 10: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

A Standard, Grand or SingleHeartfelt Thumbies can be made into Tie Tacs or Lapel Pins.Posts with clutch receptorsare laser attached to the backsides.

For Men

Key Fob

A keepsake connected to adaily routine is truly comforting. Standard, Heartfelt or GrandThumbie charms with any ofour face designs are embedded in protective, crystal-clearLucite®.

A Key Fob measures: 1-1/2” in diameter

Included EngravingEach Key Fob includes the same amount of engraving used on the Standard, Heartfelt or Grand charms. An additionalline may be purchased.

Key Fob with YG Standard rimmed print

The time required to create your KeyFob is approximately 8-10 weeks.

Knife with mounted SS Standard footprint

Mounted Thumbies

Meadow Hill offers three products on which Thumbieskeepsakes can be mounted: a Zippo™ Lighter, a stainless steelBuck™ Pocket Knife, and Money Clip.

A Knife measures: 1”W x 3-3/4”LA Money Clip measures: 7/8”W x 2-1/4”LA Lighter measures: 1-1/2”W x 2-1/4”L

Included EngravingYour mounted piece comes with two lines of engraving with nomore than 10 characters and spaces on each line. An optional thirdline may be purchased. Engraving is placed on the object itself.

Money Clip with mounted SS Standard

full fingerprint

Custom mounting on otherobjects with flat surfacesis available upon review.

Included EngravingYour Tie Tac or Lapel Pinincludes the same amount ofengraving used on theStandard, Grand, or HeartfeltCharms. No additional lines ofengraving available.

YG Lapel Pin with Standard footprint

Lapel Pin / TieTac

SS Tie Tac with Standard rimmed print

Cuff Links

Two Thumbies StandardCharms can be fashionedinto a pair of cuff links. Theprints can bethe same orfrom twodifferentpeople.

Included EngravingCuff Link engraving is placed on the wings of the linksas illustrated. Each link providestwo areas (one on each side ofthe center stem) for no morethan 10 characters and spaces.

YG - Cuff Linkwith Standard full fingerprint

...18 ...19

Lighter with mounted SS Standard full

fingerprint

ThumbiesCat-2Pg_Layout 1 2/4/14 10:51 AM Page 10

Page 11: Satisfaction guarantee Limitations metal allergies ... · employment cards, etc. It starts with the Print.The better the quality of the print supplied, the greater the detail in the

What matters most...

...is that you are fully satisfied with our products. Thiscommitment includes workmanship, metals, engraving, andour customer service. Should you have any questions or wishto order additional pieces, please contact your original ordersource. Our Customer Service Center contact information isbelow. Thank you for your interest and consideration.

David GordonFounder and President

Satisfaction guaranteeMeadow Hill warrants its products to be free from defects inmaterial and workmanship for a period of one year.

LimitationsRepairs not covered in this warranty include:

• stone loss due to prong damage; • discoloration due to environmental factors;• discoloration due to an allergic reaction* to the base

metal or its alloys; and • damage due to wear, customer neglect or abuse.

Outside of this first year, repairs to damaged or worn pieceswill be quoted based on standard jewelry repair costs.

*See page 20 for information on metal allergies.

Customer Service CenterCustomer Service Representatives can be reached on our tollfree line, 877.848.6243 (847.381.9000 outside of the U.S.)or by email at [email protected]. Business hours areMonday thru Friday, 7:30 a.m. to 4:30 p.m. CST.

MHC-T-1/14 - 125 M

22285 N. Pepper Road, Suite 409, Lake Barrington, IL 60010

Urns andCleaning Instructions

Engraving the Heartfelt Keepsake™ Urn (Included)Your wooden urn comes with two lines of engraving. Line 1 holds no more than 12 characters and spaces; line 2 holds no more than 18 characters and spaces. A Heartfelt Keepsake Urn measures: 2-3/4”W x 2-3/4”L x 1-5/8”H .

Maple WalnutCherry

US patent design D622.024

Wooden KeepsakeUrnsThe Heartfelt Keepsake™ Urnfrom The Davis-WhitehallCompany is now availablewith an embedded ThumbieStandard Charm. This beautifulhandcrafted urn is availablein three wood types: maple,cherry and walnut. Pet designsare available in our Buddies brochure.

Maintaining Sterling Silver KeepsakesIf sterling silver jewelry is worn daily, the natural oils in thebody generally keep it lustrous for long periods. However,over time or if not worn regularly, a piece can dull or tarnish.Cleaning restores its original shine.

Cleaning Instructions1. If your piece is heavily tarnished, first remove the tarnish with

a liquid tarnish remover following the manufacturer’sinstruction. It only takes a second or two. Never submergejewelry with stones (synthetic or genuine) in tarnish removeror leave jewelry in the liquid for longer than a few seconds.

2. Use a good silver cream polish to restore the shine and placea protective coating (and tarnish resistor!) on your piece.These are available in most hardware and grocery stores.Again, follow the manufacturer’s instructions.

Metal AllergiesMost people have no problem wearing sterling silver. However, asmall percentage of the population has metal allergies andreacts to the alloys used in sterling silver. When worn, theirpieces quickly tarnish, turn colors, and, in severe cases, cause askin reaction. If this happens, Meadow Hill can plate any sterlingsilver piece with Rhodium. There is a charge for this service plusthe UPS charge to return the piece to you.

...20

ThumbiesCat-2Pg_Layout 1 2/4/14 10:51 AM Page 11