AREAS OF EXPERTISEApplication DevelopmentE2E Product DevelopmentJava,HTML5,XML,JSP,J2EE, Weblogic,JavaScript

PROFESSIONALAnalyst- System Development for National Service Order Processor in Verizon, CSWSB & SSPLec.

Data Analyst for vBAP in Verizon.

Developer in Capgemini for HSBC

PERSONAL SKILLSExcellent Communication SkillsAnalyticalPeople skillsEvaluating

PERSONAL DETAILSSaurabh Suman302, Ganesh Arcade, Megha Hills Madhapur Hyderabad.M:8019161801E: saurabh.srs727@gmail.comDOB: 28/12/1986Passport: YesNationality: Indian

Saurabh SumanAnalyst- System Development & Data AnalystM28, Mob: 8019161801, Email: saurabh.srs727@gmail.com

PERSONAL SUMMARY

A bright, talented and self-motivated system and data analyst, who has excellent organisational skills, is highly efficient and has a good eye for details. Have an extensive experience of assisting in the development and upgrading of system and development and upgrading of database systems and analytical techniques. Able to play a key role in analysing problems and come up with creative solutions as well as producing methodologies and files for effective data management. A quick learner who can absorb new ideas and can communicate clearly and effectively.

Now looking for a suitable position with an ambitious company to utilize my skills, garnished over the year.

KEY SKILLS AND COMPETENCIES

End to end analysis and development of an Order and Billing of products and services, Verizon offers to customers.

Gather, analyse the product requirement details by attending calls with client and formulate into the technical requirement to develop and deliver product.

Ensuring the quality and timeliness of the product, we commit to deliver. Excellent communication and writing skills. Attention to detail & ability to work in a pressurised & time sensitive environment. Experience running complex and high volume ETL processes. Strong working knowledge on Java and related technologies like J2EE, Weblogic

and DB2 as backend processing of the product. Exposure to GUI based languages like HTML5, CSS3, JavaScript. Exposure to Structure language Like XML and OTP on CICS. Few Other

technologies I worked on: PL/I and Cobol with RDBMS as DB2. Checking of supplied data for sense, consistency and accuracy. Sound understanding of relational, object and dimensional databases. Extensive experience with SQL/Server T-SQL, DTS/SSIS & Excel 2003/2007.

WORK EXPERIENCE

Verizon Data Services India, HyderabadAnalyst- System Development & a Data Analyst May 2012 - PresentMy roles in Verizon involve around identifying the requirement and the business need and designing a project with RAD & Customers. Ensuring the quality and ease of usage for customers and the tech-rep of Verizon. Besides, I need to corroborate with team to get work done with quality and mentor the junior associates to excel in their performances.

Duties: Analyse the requirement, more intended towards the ease of end user and a

business benefit. Discuss with end users, collect, clean and design technical specs for further

development. Make sure of the quality and timeliness of completion of project. Make team and higher authorities informed about the progress of project and

keep the window open for any improvement coming in.

Pro activate the team to respond to any crisis situation. Develop, test, implement and post implementation support. Listen to the direct calls (recordings) of customers, analyse and formulate the

potential IT opportunity, dispatch the findings to the concerned team for implementation.

Organise team activity to recreate the good and friendly environment among the team.

Projects:

1. vBAP(Verizon Big Answer Platform): Apr 2014 to Dec 2014vBAP is a data analytics project. Basic purpose includes the reporting of customer behaviour over a customer association to Verizon. It includes collecting data, cleaning over data, collating the data, applying analytics to fish out the important behaviour. This results to the easy and fast access to decision making for higher authorities and keep track of the customer life cycle.

Technologies involved: JSP, HTML5, CSS3, Weblogic, Hadoop (Big Data), Kafka & Storm (for message broking), R (Scripting)

2. CSWSB(Care South Web Service Broker): Oct 2014 to PresentIt’s a flow through application to provide the interface to the Ordering system (Reps at tech support centre) and the Data Processing Unit and send information (product and services data) to Billing system.

Technologies involved: Java, J2EE & Weblogic. XML

3. SSPLec Ordering Migration: Jan 2013 to Oct 2014This was a project to migrate an old legacy system of data storage and processing to a new and much more efficient technology. Verizon is a big organisation and build up over acquiring and merging many organizations. So, entire system became very clumsy and less efficient to handle the day to day requirement. We were using COBOL/PLI over DB2 on Mainframe and plan was to migrate to web application using j2ee/java and MSQL. Successfully completed this project in May 2014 and supported it for the rest of the time to make it stable.

Technologies involved: PLI, COBOL, DB2 (existing one), XMLMigrated to :Java, J2EE, Weblogic, MSQL, XML

4. NSOP-Backend Development: May 2012 to Oct 2013NSOP is a service Order process unit. It includes the data storage and maintenance of the order created over a user profile through its journey with Verizon. It takes up a valid order, clean and store to its system. Provide this information to the provisioning system, wait for response from them. Once order gets provisioned, NSOP completes the order and send the information to a Billing team to charge for the service. It also communicates to the profile system to maintain the customer profile. Intimate Profile team with the info about customer to keep trail and provide a flawless communication to the customers.

Technologies involve: CoreJava DB2, XML

Capgemini India, HyderabadSoftware Engineer 1 Nov 2009 – Jun 2010Software Engineer Jun 2010 – Dec 2011Associate Consultant Jan 2012 – Apr 2011

Worked for a banking stalwart HSBC for Europe, APAC, Australia, Brazil and India for two and a half year. I developed and supported the business development and smooth running of the bank.

Duties: Lead a team of four for four month. Developed custom tools in Java/J2EE to automate manual works. Vision plus, application UI development in java. Delivered the client 90% of the request on time successfully. Successfully organized several monthly and two quarterly project event as

a part of team building initiative. Worked as individual contributor for HSBC Cards for different regions viz.

EU, ME and Asia Pacific. Worked as developer for Issue resolution team, handling the day to day

bugs, putting fixes. Prosed cost saving ideas in term of technology and dealing with data.

ACADEMIC QUALIFICATIONSB Tech Information Technology 8.95/10National Institute of Technology Patna, 2005 - 2009Higher Secondary: Maths, English, Chemistry, PhysicsGovt. Boys High School, LBS Nagar Patna 2001 – 2003Secondary: Maths, English, Chemistry, PhysicsGovt. Boys High School, LBS Nagar Patna 2000 - 2001