sauti za wananchi collecting nationally representative data using mobile phones
TRANSCRIPT
Sauti za Wananchi
Collecting nationally representative data using mobile phones
Twaweza: Sauti za Wananchi
Africa’s 1stnationally
representative mobile phone survey
The data gap
• Policy makers need to make decisions now but only have access to “old” data
• Citizens don’t have data – let alone current data - that they can use to compare and demand service quality
•Media generally lack high quality data contents
103,687 Enumeration
Areas
200 Enumeration Areas
Around 100 are Households Listed / EA
10 are Households selected
1 Adult Household Member Selected
1 Mobile phone and 1 Solar Charger are handed out
Baseline Survey
What is going on in our
communities?
We design a survey to capture
citizens realitiesCitizens are called and interviewed
through call centerWe clean and
analysis the data Report writing
and Translation
Mobile Phone Survey
Official Public launch
Engagement
Online publication of data, brief and questionnaire
Targeted stakeholder
outreach
Sauti za Wananchi in the Media
Twaweza received 434 media mentions
in 2014
“70% of them were Sauti
related”
103,687 Enumeration Areas
200 Enumeration AreasAround 100 are
Households Listed / EA 10 are Households
selected
1 Adult Household Member Selected
1 Mobile phone and 1 Solar Charger are handed out
Sauti za Wananchi
What is going on in our communities?
We design a survey to capture citizens realities
Citizens are called and
interviewed through call center
We clean and
analysis the data
Report writing and Translation
Official Public
launchOnline publication of data,
brief and questionnaire
Targeted stakeholder
outreach
Base
line
Surv
ey
Phon
e Su
rvey
En
gage
men
t
Why we hand out mobile phones?HH Phone Ownership / wealth Quintiles
Source: Sauti za Wananchi Baseline Survey, 2012
HH Phone Ownership / Setting Individual Phone Ownership
Rural Urban National
75%
90%
80%
Poorest Poor Middle Rich Richest
52%
69%84%
95% 98%
has mo-bile; 63%has
simcard; 7%
No simcard
/ phone;
30%
Growth of the Sauti idea
SzW- East Africa (Kenya, Tanzania and
Uganda)
SzW Tanzani
a 1.0
Listening to Dar
(L2D)
• Began as a HH survey – Now includes Facility Surveys & Citizen Monitoring• Began as Twaweza only initiative – Now 3rd party organizations and policy makers
can now use the infrastructure
Other Sauti “Like” MPPS Initiative
ILPI (WWz)WB (L2A)
WFPUNICEF
MPPS Handbook
Baseline – Survey
1. HH conflicts
2. Suspicion
3. Network Problems
Source: Sauti za Wananchi Baseline Survey
1. Attrition – Drop Out
2. Death of respondents
3. Lost / Sold mobile
phones
4. Restrictive Legislation-
Statistics & Cyber
Crime Bill
Mobile Phone Survey
Education: Capitation Grant
2010 2011 2012 20130
2000
4000
6000
8000
10000
12000
Average CG Receipt (2010-2013)
CG per student (TZS)
Annual Capitation Grant per student per policy
9%
28%
63%
Figure 10: Head Teachers express dissatisfaction in the disbursment of
the Capitation Grant
Satisfied Neither satisfied nor dissatisfied Dissatisfied
Source of data:SzW, MPS Round 2, April 2013
Health: Stock out or in stock?
Long waiting time
Transport
Lack of services (vaccines and labs)
Needing to use private health care
Cost of services
Electricity
Housing
Distance to health facility
Limited staff
Access to water
No trained professionals
Lack of medicines
0% 10% 20% 30% 40% 50% 60% 70% 80%
0%
3%
4%
1%
6%
4%
6%
2%
9%
13%
9%
26%
3%
2%
4%
2%
3%
6%
6%
10%
8%
8%
11%
21%
4%
4%
2%
8%
3%
2%
3%
10%
6%
3%
13%
22%
Main Problem Second Problem Third Problem
Figure 5: Major problems facing health facilities
Gov-ern-
ment
Religious Private Total0%
20%
40%
60%
80%
100%
54%
85%
69%
58%
46%
14%
29%
41%
Health Facility Pharmacy
Figure 7: Where do citizens purchase medicines?
.Source of data: Sauti za Wananchi , Mobile Phone Survey - Round 4, June 2013.
Who is listening to the voices of citizens?Qualitative Study
Objective: Is the SzW primary objective being met?
Methodology: 16 IDI’s of Key Actors
Date: Dec 2013 to Jan 2014
Top of Mind Briefs: Sim Card Tax and Form 4 Examination results
Format, Focus & Timeliness was commended by a number of respondents.
Users of results: MP’s/ Media /NGO (Activists / Campaigners)
Impact / Effects: SzW data has influenced public and political debates.
Recently (2014)
Demand Driven Data: MOEVT, PAC & NAOT are using the SzW platform
Can we enable citizens to use ICT (knowledge, skills or information) to
undertake individual or collection action?
Daraja: Maji Matone (2009-2011)• 46% of Water Points in rural Tanzania were not functional
• Maji Matone: A technology driven initiative giving citizens a means to
report on local water problems via mobile phone (SMS)
• The Information was shared with the local govt. water dept. and
amplified the information via local media
• Huge Hype: Travel, Tech for Transparency and Media
• Heavy Investment: 790,000 USD
• Results: 53 SMS Sent
Daraja: Maji Matone (2009-2011)• Why maji matone failed?
– Obstacles to engage:
• Technological: electricity, network, access
• Social: Gender norms
• Political: Risk and Apathy
• Lessons learnt– Technology is not the panacea
– Solutions have to fit the context
– Accountability is political not administrative
Questions
1. Is there a hype for the use of ICT / Mobile
phones in development?
2. Have you considered other forms of
building social accountability?
