savant® pro host deployment...svr-4500s or svr-5000s should be used when a system contains more...

Savant® Pro HostSVR-4500 | SVR-4500S | SVR-5000S

Deployment GuideDocument Number: 009-0263-05

Document Date: April 2015

Document Supports: da Vinci 7.2

45 Perseverance Way, Hyannis, MA 02601Copyright © 2015 Savant Systems, LLC savant.com | 508.683.2500

!

http://www.savant.com

http://www.savant.com

ContentsTo access the link to the topics in this document, click the topic text or topic page.

Important Safety Information - Read First 3

1. Introduction 5.................................................................................................................................................Before You Begin 5

2. Deployment Steps 6..........................................................Review product specifications for available Pro Host models 6

...............................................Verify the Pro Host model chosen meets the system requirements 6.............................................................................................................................................Install the Pro Host 6

..........................................................................Update the Pro Host to the latest version of da Vinci 6.....................................................................Add the host into a RacePoint Blueprint® configuration 6

................................................................................................Install an OS Runtime License on the host 6

3. Pro Host Overview 7..................................................................................................................................................Pro Host Models 7

..................................................................................................................Box Contents and Specifications 7..................................................................................SVR-4500/SVR-4500S/SVR-5000S Front Panel 7

..............................................................................................................SVR-4500/SVR-4500S Rear Panel 7.....................................................................................................................................SVR-5000S Rear Panel 8

4. System Design Considerations 9

5. Installation 10.................................................................................................................................................Rack Installation 10

........................................................................................................................................Ethernet Connection 10...................................................................................................Audio and Display Output Connections 10

.......................................................................................................................................AC Power Connection 11

6. Blueprint Configuration 12.................................................................................................Adding a Master Host to a Configuration 12

........................................................................................Adding a Redundant Host to a Configuration 13............................................................................................Replacing a Master Host in a Configuration 14

....................................Adding a Doorbell or Door Station Using Audio Interrupt Service (AIS) 14.....................................................................Adding a Host HDMI Connection for iTunes Streaming 14

Additional Information 15

Appendix A: Network Requirements 16

Appendix B: Document Revision History 17

Appendix C: Host Output Connection Matrix 18

Savant Pro Host (SVR-4500x/SVR-5000S) Deployment Guide Copyright © 2015 Savant Systems, LLC009-0263-05 | 150428 2 of 19

Important Safety Information - Read FirstBefore installing, configuring and operating Savant equipment and other vendor equipment, Savant recommends that each dealer, installer, etc. access and read all the required technical documentation. Savant technical documentation can be located by visiting Savant.com. Vendor documentation is supplied with the equipment.

Read and understand all safety instructions, cautions, and warnings in this document and the labels on the equipment.

Safety Classifications In this Document

Note: Provides special information for installing, configuring, and operating the equipment.

IMPORTANT!Provides special information that is critical to installing, configuring, and operating the equipment.

CAUTION!Provides special information for avoiding situations that may cause damage to equipment.

WARNING!Provides special information for avoiding situations that may cause physical danger to the installer, end user, etc.

Electric Shock Prevention ELECTRIC SHOCK! The source power poses an electric shock hazard that has the potential to cause

serious injury to installers and end users.

ELECTRICAL DISCONNECT: The source power outlet and power supply input power sockets should be easily accessible to disconnect power in the event of an electrical hazard or malfunction.

Weight Injury Prevention WEIGHT INJURY! Installing some of the Savant equipment requires two installers to ensure safe

handling during installation. Failure to use two installers may result in injury.


http://savant.com

http://savant.com

Safety StatementsFollow all of the safety instructions listed below and apply where applicable. Additional safety information will be included where applicable.

1. Read these instructions.2. Keep these instructions.3. Heed all warnings.4. Follow all instructions.5. Do not use this apparatus near water.6. Clean only with dry cloth.7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two

blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the

apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been

damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. To completely disconnect this equipment from the AC mains, disconnect the power supply cord plug from the AC receptacle.


1. IntroductionThis Deployment Guide will guide the installer through the process of installing, configuring, and adding a Savant Pro Host to a Blueprint configuration.

Before You BeginRead through this document in its entirety and ensure that the following required items are available:

................................................................................................................Savant Pro Host (SVR-4500 or SVR-4500S)

.................................................................................................................................da Vinci Runtime for Host Upgrade 5.1.1 ER3 or higher for SVR-4500x7.0.2 or higher for SVR-5000S

.................................................................................................................................................................................Pro License 5.2 or higher for SVR-4500x7.0 or higher for SVR-5000S

.................................................................................................Unique ID (UID) and MAC Address of the Pro Host

.................................................................................................Savant Development Environment MacBook® (SDE) RacePoint Blueprint® da Vinci 5.1.1 ER3 or higher for SVR-4500xRacePoint Blueprint® da Vinci 7.0.2 or higher for SVR-5000S

........................................................................................................Ethernet network meeting Savant requirements See Appendix A: Network Requirements


2. Deployment StepsFollow these steps to successfully deploy a Savant Pro Host. This page can be used as a checklist to record which steps have been completed.

1. ...............................................................Review product specifications for available Pro Host models See Pro Host Overview

2. ...................................................Verify the Pro Host model chosen meets the system requirements See System Design Considerations

3. ..................................................................................................................................................Install the Pro Host See Installation

4. ..............................................................................Update the Pro Host to the latest version of da Vinci Follow the instructions contained in the da Vinci Installation and Upgrade Deployment Guide located on the Savant Community to upgrade the Pro Host.

5. .........................................................................Add the host into a RacePoint Blueprint® configuration See Blueprint Configuration

6. ....................................................................................................Install an OS Runtime License on the host See Savant Runtime Operating System Licensing Application Note located on the Savant Community.


3. Pro Host Overview

Pro Host ModelsDevice Contains...SVR-4500 2.5 GHz Mac mini with 500 GB hard drive and 4 GB of memory

SVR-4500S 2.3 GHz Mac mini with 256 GB solid-state drive and 4 GB of memory

SVR-5000S 2.6 GHz Mac mini with 256 GB solid-state drive and 8 GB of memory

Box Contents and SpecificationsRefer to the Quick Reference Guide for this product located on the Savant Community for Box Contents and Specifications.

SVR-4500/SVR-4500S/SVR-5000S Front Panel

Power LED Illuminates White when host is powered On.

SVR-4500/SVR-4500S Rear Panel

Power Button Power On: Press while powered Off.Power Off: Press and hold while powered On until power LED goes out.

Power Input 100-240V AC 50/60Hz

Ethernet 10/100/1000 Base-T auto-negotiating port.

HDMI 19-pin type A HDMI female.Connect to OSD card or host input on Savant controller.

Thunderbolt Apple Thunderbolt.Connect to OSD card or host input (using an HDMI adapter) on Savant controller.

F Audio Out 3.5 mm (1/8 in) Stereo jack.Connect to analog audio input on Savant controller.

G Cooling Vents Output for cooling the internal processor. DO NOT BLOCK.

Note:Connections not identified in the diagram above are not functional within a Savant Configuration/Installation.


SVR-5000S Rear Panel

Power Button Power On: Press while powered Off.Power Off: Press and hold while powered On until power LED goes out.

Power Input 100-240V AC 50/60Hz

Ethernet 10/100/1000 Base-T auto-negotiating port.

HDMI 19-pin type A HDMI female.Connect to OSD card or host input on Savant controller.

Thunderbolt (Left)

This connection has no function within a Savant system and connection may interfere with other display outputs. Do not use this connection.

F Thunderbolt (Right)

Apple Thunderbolt.Connect to OSD card or host input (using an HDMI adapter) on Savant controller.

G Audio Out 3.5 mm (1/8 in) Stereo jack.Connect to analog audio input on Savant controller.

Cooling Vents Output for cooling the internal processor. DO NOT BLOCK.

Note:Connections not identified in the diagram above are not functional within a Savant Configuration/Installation.


4. System Design ConsiderationsEach Pro Host model has different performance specifications to address multiple system levels. Read through this section before choosing a Pro Host Model.

Larger SystemsIn larger systems, the amount of AVC processes that will be run by the host increases and a Pro Host with a SSD (Solid State Drive) and 8 GB of memory is required to maintain proper performance. An SVR-4500S or SVR-5000S should be used when a system contains more than fifty 3rd party devices.

Using HDMI and Thunderbolt Ports

TrueCommand OSDTrueCommand OSD allows for an image to be placed over the video image for selecting and controlling services using a simple navigation interface. The server model used for TrueCommand depends on the number of OSDs and the chassis as described in HDMI and Thunderbolt Port Usage Guidelines.

Streaming iTunesA master host may be used as an iTunes server that can distribute up to 8 streams of audio through the Savant system. The number of streams available depends on the controller chassis and the host as described in HDMI and Thunderbolt Port Usage Guidelines.

HDMI and Thunderbolt Port Usage Guidelines• OSD is only currently available on SmartMediaPro with a VOM-VP02H card installed. Other products

which supported OSD are no longer available.

• A host cannot support more than 1 VOM-VP02H card. Additional OSD servers must be used when the system calls for more than 1 card.

When Using an SVR-5000S:• The left Thunderbolt port has no function within a Savant system and connection may interfere with

other display outputs.

• Only 4 iTunes streams are supported.

• HDMI must be used when streaming iTunes audio.

• HDMI and Thunderbolt cannot be used simultaneously when streaming iTunes audio. A separate OSD server is required to use iTunes and OSD simultaneously. This does not apply to the SmartVideo SSV-1000 which support iTunes and OSD over a single connection.

Functionality of the display outputs on the host can have an effect on the use cases for using OSD.See Appendix C: Host Display Output Connection Matrix for more information on choosing a server/chassis combination.


5. InstallationThe Pro Host should be installed on a solid, flat, level surface such as a table, cabinet, or shelf. The location should be dry, well ventilated, and out of direct sunlight.

Rack InstallationPro Hosts may be mounted into a rack using the optional RCK-3000. This rack shelf provides a ventilated shelf that can be used for up to 2 Pro Hosts.

Rack Face PlateThe face plate for the RCK-3000 includes a front panel indicator for the 2 installed hosts. These line up with the host so that power status can be seen without having to remove the faceplate.

Ethernet ConnectionThe Pro Host communicates with the devices on the network via the wired Ethernet connection.See Appendix A: Network Requirements for more information on configuring Pro Host network settings.

Audio and Display Output ConnectionsAudio outputs on the host are used for the Audio Interrupt Service (AIS) that will interrupt the currently playing audio when a doorbell is pressed. Display outputs are used for streaming audio from iTunes and TrueCommand OSD. How the host connects to these outputs varies based on the host and chassis model.

Refer to the following sections within this document and documents located on the Savant Community for more information on using the Display Output connections.

• Section Using HDMI and Thunderbolt Ports (Display Outputs)

• Section Appendix C: Host Output Connection Matrix (Audio and Display Outputs)

• Video Output Module (VOM-VP02H-xx) Quick Reference Guide (Display Outputs)

• Audio Interrupt Service (AIS) Configuration for Doorbell Application Note (Audio Output)


AC Power Connection SURGE PROTECTION!

Use a surge-protected circuit for all components and power supplies requiring 100-240V AC 50/60 Hz source power.

ELECTRICAL DISCONNECT!The source power outlet and power supply input power sockets should be easily accessible to disconnect power in the event of an electrical hazard or malfunction.

Power Management RecommendationsSavant recommends a pure sine wave uninterruptible power supply (UPS) with the ability to shut down the Savant Host before the battery runs out of power. Never remove power from the Savant Host before shutting it down.


6. Blueprint ConfigurationHosts are automatically added when a new configuration is opened, however, they are not placed onto the Layout Window. A host must be placed onto the Layout Window in order for it to used within the system.

Note:This section only shows the placement of the host in a configuration. Refer to the Deployment Guide for the appropriate Savant chassis for details on connecting the Pro Host within Blueprint.

Required Devices• Pro Host (SVR-4500x | SVR-5000S)

Optional Devices• Savant Controller (SmartControl | SmartAudio | SmartMediaPro)

• Audio/Video Matrix Switch (SmartAudio | SmartMediaPro)

• IR Controllable Devices

• Serial (RS-232) Controllable Devices

• Contact Closure (Relay) Controllable Devices

• Voltage Trigger (GPIO) Controllable Devices

Adding a Master Host to a Configuration1. In an open Blueprint configuration, select the host at the top of the Room List and drag it onto the

Layout Window.

2. Enter a unique Device Name and the Savant ID for the the host.The Savant ID is used to identify the host on the network so that a configuration may be uploaded.A. Select the host in the Layout Window and open the Inspector by navigating to:

View > Show InspectorB. Enter a Device Name that is unique to the system.

Tip:Savant recommends using the customer’s last name and a number unique to the customer followed by Savant Master Host.Example: Jones45 Savant Master Host


C. Enter the Savant ID for the host.

Adding a Redundant Host to a Configuration1. Open the Component Library by navigating to:

View > Show Component Library2. Enter SVR into the Search field.3. Select the Savant Secondary System (Redundant Host) in the list and drag it onto the Layout

Window.

4. Enter a unique Device Name and the Savant ID for the the host.The Savant ID is used to identify the host on the network so that a configuration may be uploaded.A. Select the host in the Layout Window and open the Inspector by navigating to:


Tip:Savant recommends using the customer’s last name and a number unique to the customer followed by Savant Redundant Host.Example: Jones45 Savant Redundant Host



Replacing a Master Host in a ConfigurationStarting with da Vinci 6.0, the type of host that is used when a new configuration is created can be set to either a Pro Host or a Smart Host. If a Smart Host exists in the configuration, follow these steps to replace the existing master to a Pro Host.

1. In an open Blueprint configuration, open the Component Library by navigating to:View > Show Component Library

2. Enter SVR into the Search field.3. Select the Savant Series 3 Host in the list and drag it onto the host in the left side room list.

4. Select Replace when prompted.5. At the top of the Room List, select the host and drag it onto the Layout Window.6. Enter a unique Device Name and the Savant ID for the the host.

The Savant ID is used to identify the host on the network so that a configuration may be uploaded.A. Select the host in the Layout Window and open the Inspector by navigating to:


Tip:Savant recommends using the customer’s last name and a number unique to the customer followed by Savant Master Host.Example: Jones45 Savant Master Host


Adding a Doorbell or Door Station Using Audio Interrupt Service (AIS)The Pro Host supports the Audio Interrupt Service (AIS) which is used to interrupt the currently playing audio with a doorbell chime alerting the user that a doorbell has been pressed. This service requires a connection between the Pro Host and a Savant Audio Matrix or 3rd party audio matrix.

Refer to the Audio Interrupt Service (AIS) Configuration for Doorbell Application Note located on the Savant Community for information on using AIS.

Adding a Host HDMI Connection for iTunes StreamingThe Pro Host HDMI outputs can be used for streaming iTunes to a Savant Audio Matrix with a Host HDMI input. Connection to the matrix varies based on the matrix model being used. Refer to the deployment guide for the matrix located on the Savant Community for connection guidelines.


Additional InformationRefer to the following documents located on the Savant Community for additional information.

• Savant Pro Host (SVR-5000S) Quick Reference Guide

• Savant Pro Host (SVR-4500, SVR-4500S) Quick Reference Guide

• Audio Interrupt Service (AIS) Configuration for Doorbell Application Note


Appendix A: Network RequirementsSavant requires the use of business class/commercial grade network equipment throughout the network to ensure the reliability of communication between devices. These higher quality components also allow for more accurate troubleshooting when needed.

Device Network ConnectionsConnect all Savant devices to the same local area network (LAN) or subnet as the host. Savant recommends not implementing any type of traffic or packet shaping in your network topology for the Savant devices as this may interfere with performance.

Managing IP AddressesTo ensure that the IP Address will not change due to a power outage, a static IP Address or DHCP reservation should be configured. Savant recommends using DHCP reservation within the router. By using this method, static IP Addresses for all devices can be managed from a single UI avoiding the need to access devices individually.

Setting a Static IP AddressRefer to the How to set a static IP address on a Savant Host Controller Knowledge Article located on the Savant Community.

Setting DHCP ReservationSetting DHCP reservation varies from router to router. Refer to the documentation for the router to configure DHCP reservation.

Network ChangesSavant recommends performing the following steps to refresh the IP connection after connecting to a new network, changing routers, or if the IP Address range is changed in the current router. This will reset any IP connection and ensure that the host is communicating with the network correctly.

• Hot Plug the Ethernet (LAN) Connection

1. Disconnect the Ethernet (LAN) connection from the host.2. Wait 15 seconds and then reconnect.


Appendix B: Document Revision History

009-0263-05 | April 2015Section Update

Ethernet Connection New Section

Audio and Display Output Connections Added audio to display connection and updated references.

Blueprint Configuration Updated content for improved clarity of subject matter and added sections.

Appendix C Added SHC-2000 Smart Host to connection table.

Important Notice Updated service and support contact method.

009-0263-04 | February 2015Section Update

All Added content to support the SVR-5000S.


Appendix C: Host Output Connection MatrixA

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Important Notice

DisclaimerThe contents of this document are subject to change without notice; therefore, the information presented herein shall not be construed as a commitment or warranty.

Savant Systems, LLC shall not be liable for any technical or editorial errors or omissions contained herein or for incidental or consequential damages resulting from the performance, furnishing, reliance on, or use of this material.

PatentsCertain equipment and software described in this document is protected by issued and pending U.S. and foreign patents.

All products and services are trademarks or registered trademarks of their respective manufacturer.

CopyrightThis document contains confidential and proprietary information protected by copyright. All rights reserved. Copying or other reproduction of all or parts of this document is prohibited without the permission of Savant Systems.

TrademarksSavant®, RacePoint Blueprint®, Now You Can®, and LiteWare® are trademarks of Savant Systems, LLC.

AirPlay®, Apple®, AirPort Express®, AirPort Extreme®, Apple TV®, Apple Remote Desktop™, FireWire®, iMac®, iTunes®, iPad®, iPad mini™, iPad Air™, iPhone®, iPod touch®, MacBook®, Mac® and OS X® are trademarks or trade names of Apple Inc., registered in the U.S. and other countries.

Android® is a trademark of Google, Inc.

Wi-Fi® is a trademark of the Wi-Fi Alliance.

HDMI® is a trademark of HDMI Licensing, LLC.

Dolby® and the double-D symbol are registered trademarks of Dolby® Laboratories.

DTS® is a registered trademark and DTS logos and symbols are trademarks of DTS, Inc.

Thunderbolt™ and iOS® are trademarks of Intel Corporation.

HDBaseT™ is a trademark of the HDBaseT Alliance.

All brand names, product names and trademarks are the property of their respective owners.

Technical and Sales SupportSavant Systems LLC is dedicated to providing prompt and effective support in a timely and efficient manner.

• To contact Savant Support, access the Savant Community and enter a support Case ticket.

• To contact Savant Sales, visit Savant.com and select Contact Us to locate a local sales representative in your area.


savant® pro host deployment...svr-4500s or svr-5000s should be used when a system contains more...

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