scaling informal learning - tools and infrastructure for workplace learning
TRANSCRIPT
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Learning LayersScaling up Technologies for Informal Learning in SME Clusters
Scaling Informal Learning Designing tools and an infrastructure for workplace learningTobias Ley, Institute of Informatics,Tallinn University, Estonia Talk at MINDTREK OPEN MIND 2015, Tampere, Finland, 22 September 2015
Organisation logo 1(drop here)
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Scaling Learning?
2
Villemard, 1910: À l' École, Bibliotèque national de Francehttp://expositions.bnf.fr/utopie/grand/3_95b1.htm
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
The Dilemma of Informal Learning at the Workplace
How do people learn at the workplace?• Ask colleagues, search for help, try
things out, learn from experience• Learning is informal, connected to work
practices, multi-episodic, just-in time [Hart 2011, Kooken 2009]
How do learning technologies look like? • follow traditional training models • based on direct classroom instruction
and courses transfered to the screen [Kraiger 2008]
highly effective individualized
contextualized
motivating
does not scale
not persistent
few benefit
expensive
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Mechanisms for Scaling Informal Learning
• Address learning in work practices• Unlock peer production and organisational
learning• Scaffolding for meaningful learning • Build on common scalable infrastructure• Scale through regional clusters
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Mechanisms for Scaling Informal Learning
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Deployment & SustainabilityScaling in Regional Clusters
Architecture & Integration LayerIntegration through Common Infrastructure, Software Development and Tools
Workplace Learning LayerIntegration through Workplace Learning Practices
Scaling Informal Learning: Project Architecture
6
Interaction Layers: An Ecosystem of Tools
Social Semantic LayerIntegration through Shared Meaning
Interacting with Physical Objects
Interacting with People
Interacting with Digital Materials
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Deployment & SustainabilityScaling in Regional Clusters
Scaling Informal Learning: Project Architecture
7
Interaction Layers: An Ecosystem of Tools
Social Semantic LayerIntegration through Shared Meaning
Interacting with Physical Objects
Interacting with People
Interacting with Digital Materials
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
Architecture & Integration LayerIntegration through Common Infrastructure, Software Development and Tools
Workplace Learning LayerIntegration through Workplace Learning Practices
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
DESIGN-BASED RESEARCH AND CO-DESIGN
Learning in Work Practices
8
Ley, T., Cook, J., Dennerlein, S., Kravcik, M., Kunzmann, C., Pata, K., Purma, J., Sandars, J., Santos, P., Schmidt, A., Al-Smadi, M., Trattner, C. (2014). Scaling informal learning at the workplace: a model and four designs from a large-scale design-based research effort. British Journal of Educational Technology, in press.
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
http://www.flickr.com/photos/seattlemunicipalarchives/7165372144/Seattle Municipal Archives
http://creativecommons.org/licenses/by/2.0/legalcode
Building & Construction
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Straw Building
How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
One possible Construction Scenario
Explaining the use of a new construction technique and materials on site
Making video material available on site through QR tagsUse of video recording and
annotation
Further questions on the use of the technique connected to site
Material, questions and best practices collected and
discussed
Collection transformed into instructional material to
enhance traditional training
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
http://www.flickr.com/photos/seattlemunicipalarchives/5765842244/Seattle Municipal Archives
http://creativecommons.org/licenses/by/2.0/legalcode
Healthcare
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
One possible Healthcare Scenario
Two practice staff visit a NHS training on a new guideline for dementia
Staff collect materials from training and further research for their revalidation
Other staff ask questions
about the guideline
Material and questions evolve into a local implementation
plan for the practice
Other regional practices and the CSU join the effort to learn about implementation problems and practices
Implementation Plan
Guideline
X3-PVQX3-PJC
X3-POZ Dementia
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
http://www.flickr.com/photos/seattlemunicipalarchives/8978702527/Seattle Municipal Archives
http://creativecommons.org/licenses/by/2.0/legalcode
How We Do Research
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Contextual Inquiry & Design-based Research
14
http://learning-layers.eu/learning-layers-visits-doctors-and-construction-workers/
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Contextual Inquiry & Design-based Research
15
http://learning-layers.eu/focus-groups-context/
context cards
Personas
user stories
stories of contextual factors
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Deployment & SustainabilityScaling in Regional Clusters
Scaling Informal Learning: Project Architecture
16
Social Semantic LayerIntegration through Shared Meaning
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
Architecture & Integration LayerIntegration through Common Infrastructure, Software Development and Tools
Workplace Learning LayerIntegration through Workplace Learning Practices
Interaction Layers: An Ecosystem of Tools
Interacting with Physical Objects
Interacting with People
Interacting with Digital Materials
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
AN ECOSYSTEM OF TOOLS TO SUPPORT INFORMAL LEARNING
Scaling Informal Learning Interactions
17
Ley, T., Cook, J., Dennerlein, S., Kravcik, M., Kunzmann, C., Pata, K., Purma, J., Sandars, J., Santos, P., Schmidt, A., Al-Smadi, M., Trattner, C. (2014). Scaling informal learning at the workplace: a model and four designs from a large-scale design-based research effort. British Journal of Educational Technology, in press.
Tomberg, V., Smadi, M., Treasure-Jones, T., & Ley, T. (2013). A Sensemaking Interface for Supporting Doctor’s Learning at the Workplace – A Paper Prototype Study. In M. Divitini, T. Ley, S. Lindstaedt, V. Pammer, & M. Prilla (Eds.), Proceedings of ECTEL meets ECSCW 2013, the Workshop on Collaborative Technologies for Working and Learning, Sept. 21, 2013, Cyprus (pp. 54–58). Aachen: CEUR Workahop Proceedings. Retrieved from http://ceur-ws.org/Vol-1047/paper12.pdf
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Quick glance at the Layers Apps
► Play Video
18
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Two Examples
19
E-portfolio Bits and Pieces
Boundary objects AchSo!
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
AchSo! Mobile Learning on the Construction Site
20
Video: http://vimeo.com/84383004Software: http://developer.learning-layers.eu/tools/ach-so/
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Social Augmented Reality Prototype
21
http://odl.learning-layers.eu/social-ar-augmented-reality-app-for-sharing-information-in-work-contexts
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Bits and Pieces - Sensemaking about Learning Experiences
22
Software: http://developer.learning-layers.eu/tools/bits-and-pieces/Running Demo
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Deployment & SustainabilityScaling in Regional Clusters
Scaling Informal Learning: Project Architecture
23
Interaction Layers: An Ecosystem of Tools
Interacting with Physical Objects
Interacting with People
Interacting with Digital Materials
Architecture & Integration LayerIntegration through Common Infrastructure, Software Development and Tools
Workplace Learning LayerIntegration through Workplace Learning Practices
Social Semantic LayerIntegration through Shared Meaning
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
SHARED MEANING IN ARTEFACT-MEDIATED COLLABORATION
Scaling Meaning Making
24
Seitlinger, P., & Ley, T. (2014). Verbatim and semantic imitation in indexing resources on the Web: A fuzzy-trace account of social tagging. Applied Cognitive Psychology, in press.
Seitlinger, P., & Ley, T. (2012). Implicit Imitation in Social Tagging: Familiarity and Semantic Reconstruction. In Proceedings of ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2012) (pp. 1631–1640). New York: ACM Press.
Seitlinger, P., Kowald, D., Trattner, C., & Ley, T. (2013). Recommending Tags with a Model of Human Categorization. In Conference on Information and Knowledge Management, CIKM’13, Oct. 27–Nov. 1, 2013, San Francisco, CA, USA. (pp. 2381–2386). New York: ACM Press. doi:10.1145/2505515.2505625
Kump, B., Moskaliuk, J., Dennerlein, S., & Ley, T. (2013). Tracing knowledge co-evolution in a realistic course setting: A wiki-based field experiment. Computers & Education, 69, 60–70.
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
How shared meaning emerges in Artefact-Mediated collaboration
• How do people come to agreement on meaning in the world?
• Shared Meaning is a result of social practices and negotiation around concrete things (Wenger, 1998)
• Semantic Stabilization happens over time as people describe things (Wagner et al., 2014)
25
ToiletHow To
Lightning SolutionX3-PJC
X3-POZ
PLC Equipment
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Who When Where What ... ... ... ... ... ...
An Artefact Actor Network
User Profile
Resource Profile
Topic Modeling
RecommendedResource
Each interaction increases the network ...
... and is tracked in the history
Trust and Social Network
Traces of the Network History
Knowledge is built by people interacting with other people and artefacts
New Information displayed to Support User Interactions
Intelligent Services derive new information
1
2
3
4
5
Who When Where What ... ... ... ... ... ...
Who When Where What ... ... ... ... ... ...
Who When Where What ... ... ... ... ... ...
Whom to ask? What to read and watch? Who are the experts? What do people talk about?What’s the quality?
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
A recommender that mimics human thinking
• How do you describe this resource?
• A mechanisms that guesses the words that you will use
• Two step process: – First generate meaning– Then produce words
27
Dementia GuidelineNHS
Seitlinger, P., Kowald, D., Trattner, C., & Ley, T. (2013). Recommending Tags with a Model of Human Categorization. In Conference on Information and Knowledge Management, CIKM’13, Oct. 27–Nov. 1, 2013, San Francisco, CA, USA. (pp. 2381–2386). New York: ACM Press. doi:10.1145/2505515.2505625
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Deployment & SustainabilityScaling in Regional Clusters
Scaling Informal Learning: Project Architecture
28
Interaction Layers: An Ecosystem of Tools
Social Semantic LayerIntegration through Shared Meaning
Interacting with Physical Objects
Interacting with People
Interacting with Digital Materials
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
Workplace Learning LayerIntegration through Workplace Learning Practices
Architecture & Integration LayerIntegration through Common Infrastructure, Software Development and Tools
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
A Layers Box for flexible deployment
29
A
B
C
D
E
LAPPSLayers App Store
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Componentized Architecture and the Layers Box
Componentized Architecture based on Services, APIs and Docker Containers
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
The Layers Box in Bad Zwischenahn
Delivery of the first Layers Box to the Training Center of the Northern German Construction Industry
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
DevOps Life Cycle
• Rapid release cycles• Strong feedback loop
• Continuous integration• Continuous delivery• Continuous deployment
• Containerized microservices
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
DevOpsUse Life Cyclefor Continuous Innovation
Involving end users in the designand development process
• ideas and needs• co-design• beta testing• context adaptation• awareness
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Open Source Strategy: Developer Hub
http://developer.learning-layers.eu
►Check Webinars for how we use these tools!
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Developer Hub
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Requirements Bazaar
• Web-based open continuous innovation platform
• Easy to use for end users• Social features for communication between end
users and developers• Support for distributed teams• Shall increase commitment of stakeholders• Open API to embed it into apps
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
https://requirements-bazaar.org
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Requirements Bazaar forContinuous Innovation
Incorporating DevOpsUse practices
Requirements Bazaar Kanban Board Responsive Design
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Project Consortium
Basiskarte: digitale-europakarte.de
Project Coordination
Learning Technology Research
Regional Application Clusters
Scaling Partners
Technology Partners
Health Care – Leeds
Construction & Building – Bremen
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Scaling Informal Learning: A Multifaceted Challenge
• Designing technology that blends into work practices and supports informal learning is a major challenge
• An ecosystem of tools can be integrated by technologies that learn about meaning from interactions in social practices
• Scaling the technology rests on a componentized architecture based on APIs that is adaptable and controllable for SMEs
• EU projects can successfully follow an Open Source Development Strategy
40
http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – [email protected]
Learning Layers
41
Tobias LeyTallinn University
Institute of [email protected]
skype tobias_leyTwitter @tobold
http://tobiasley.wordpress.com
Learning Layers ProjectICT EU-FP7, 12mEUR, 2012-2016
Web: http://learning-layers.euSoftware: http://github.com/learning-layers