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Page 1: Schedule · 2015-09-04 · manifesto, Joe Public Doesn’t Care About Your Hospital. This session, titled for his new book, Joe Public II: Embracing the New Paradigm, will show marketers
Page 2: Schedule · 2015-09-04 · manifesto, Joe Public Doesn’t Care About Your Hospital. This session, titled for his new book, Joe Public II: Embracing the New Paradigm, will show marketers

Scheduleat a

Glance

Wednesday, October 7 9:00 a.m. – 6:00 p.m. AHA Annual Meeting Registration

(Mezzanine Lobby)

9:30 a.m. – 3:30 p.m. Leadership Workshop (Salon C)

12:10 p.m. – 1:00 p.m. Leadership Workshop Luncheon (Arkansas Ballroom)

1:00 p.m. – 2:30 p.m. Arkansas Health Executives Forum Board Meeting (Peck Room)

3:45 p.m. – 5:15 p.m. AHA Board Meeting (Manning Room)

3:45 p.m. – 5:15 p.m. AHASI Forum (Hoffman Room)

5:15 p.m. – 5:30 p.m. AHA Nominating Committee Meeting (Peck Room)

6:00 p.m. – 7:30 p.m. AHA Membership Reception (Salon C)

Thursday, October 8 7:00 a.m. – 6:45 p.m. AHA Annual Meeting Registration

(Mezzanine Lobby) 7:30 a.m. – 9:15 a.m. CONCURRENT SESSIONS

• ACHE/AHEFBreakfast(SalonC)• Marketing&PublicRelationsWorkshop(HoffmanRoom)• PatientSafety/QualityLeadershipWorkshop

(Arkansas Ballroom)

9:30a.m. –11:00a.m. AHA/AHAAOpening/KeynoteSession(Salons A-B)

11:00a.m. –11:45a.m. ArkansasMedicaid2015InpatientQualityAwards

AHAAnnualMeetingoftheHouseofDelegates (Salons A-B)

11:30a.m. –1:00p.m. ArkansasOrganizationofNurseExecutivesLuncheon (Arkansas Ballroom)

11:30a.m. –1:00p.m. ArkansasSocietyforHealthcareMarketing&PRLuncheon(HoffmanRoom)

12:00 noon – 1:00 p.m. Executive Leadership Luncheon (Salon C)

1:00 p.m. – 2:00 p.m. ACHE Advancement Session (Manning Room)

1:00 p.m. – 4:00 p.m. AHA Trade Show (Governor’s Halls I-II)

6:00 p.m. – 6:45 p.m. AHA Membership Reception (Salon C)

6:45 p.m. – 9:00 p.m. AHA Awards Dinner (Salons A-B)

Friday, October 9 7:30 a.m. – 9:30 a.m. Annual Meeting Registration

(Salon A Foyer)

7:30a.m. – 9:00a.m. SpecialMembershipBreakfastonHealthcareReform(SalonB)

9:00 a.m. – 12:00 noon ACHE Face-to-Face Workshop (Salon A)

12:00 noon Adjourn

The AHA Annual Meeting is designed to meet the

needs of Arkansas healthcare leaders and frontline

providers including:

• CEOs, Administrators and System Executives

• COOs, CFOs

• Trustees

• Nursing and Patient Care Executives

• Compliance Officers

• Quality Leaders

• Marketing and PR Executives

• Human Resource Directors and Managers

• Department Directors and Managers

• On Wednesday, don’t miss the dynamic leadership work-shop, “High Reliability Healthcare,” which will focus on the three critical components for high reliability organiza-tions - something for your entire management team!

• Thursday’s Executive Leadership Luncheon will feature a panel discussion on the Health Care Reform Task Force.

• Two sessions geared toward marketing and public relations professionals have been added: a Thursday-morning concurrent session and a Thursday luncheon.

• During the annual trade show featuring more than 100 exhibiting companies, you will have the opportunity to talk one-on-one with vendors offering new and exciting products. A valuable door prize will be awarded to one lucky participant.

• The Friday morning breakfast, for Arkansas Hospital Association members only, will feature a presentation detailing the latest legislative/regulatory updates from Washington, including the progress of and prognosis for health reform in a post King v. Burwell world.

• The ACHE 3-hour Face-to-Face workshop takes place Friday morning and is available to all participants for credit or not, depending on the registration fee paid.

W h o S h o u l d at t e n d ?

W h AT ’ S n e W …

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Britt Berrett Megan Cundari Allyson Lewis Kevin O’Connor

Sue Tedford Ronan Tynan Theresa WormanDennis Wagner

Chris Bevolo Klaus Nether

M. Dane Sinn Coleen Smith

S p e a k e r S

This year’s Annual Meeting

is one of your best education

and networking values. Arkansas

Hospital Association members can

achieve maximum return for minimal

cost: explore how to navigate today’s

turbulent healthcare challenges

with new insight while honing new

techniques in delivery

of service.

Double digit continuing education hours can be

earned across the healthcare spectrum over the three-day

event. Please consider bringing your management team,

including nursing, quality and healthcare marketing

leaders as well as other healthcare leaders and frontline

providers.

Leadership sessions include adapting the practices

of high reliability organizations to the healthcare

setting, getting the latest information on the work of

the Legislative Task Force on Health Care Reform,

and effectively communicating

leadership skills.

Two new workshops related

to marketing and public relations

have been added this year focusing

on digital and content marketing

in the healthcare setting as well as

time management. Also this year,

AHA Services, Inc. will hold a

forum highlighting executive compensation in Arkansas

healthcare.

And the Trade Show – ever a popular venue where

you and your team can meet face-to-face with suppliers

and vendors – offers cutting edge ideas and solutions for

our industry’s demands.

Three days, multiple educational opportunities,

leadership and continuing education hours at minimal

cost…please join us for our 85th Annual Meeting

October 7-9 as we enhance leadership skills needed to

“navigate the vision and deliver the care.”

LuAnn Vis

Robert “Bo” RyallAHA President, CEO

Douglas WeeksAHA Chairman

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arkansas hospital association85th annual Meeting and trade Show

little rock Marriott and Statehouse convention centerlittle rock, arkansas

october 7-9, 2015

Wednesday, October 79:00 a.m. – 6:00 p.m. ANNUAL MEETING REGISTRATION (Mezzanine Lobby)

9:30 a.m. – 3:30 p.m. LEADERSHIP WORKSHOP (Salon C)

High Reliability HealthcareColeen A. Smith, RN, MBA, CPHQ, Director, High Reliability Initiatives, Center for Trans-forming Healthcare

Klaus Nether, MT (ASCP) SV, MMI, CSSMBB, Director, Solutions Development, Center for Transforming Healthcare

LuAnn R. Vis, RN, MSOD, CPHQ, Associate Director, High Reliability Initiatives, Center for Transforming Healthcare

Anincreasingnumberofhealthcareorganizationsareworkingtodevelopeffectivestrategiesandtoolstoadaptlessonsfromhighreliabilityorganizationsthatcanbeusedeffectivelyinhealthcare.Highreliabilitydescribesorganizationsandindustriesthatmaintainhighlevelsofqualityandsafetyoverlongperiodswithveryfewornoadverseevents,despitethepotentialforlarge-scaleharm.Forhospitalsandhealthsystemstoachievehighreliability,theywillneedtoensurethreecriticalcomponents:aleadershipcommitmenttoachievetheultimategoalofzeropatientharm;astrongandvibrantcultureofsafety;andtheadoptionandwidespreaddeploymentofhighlyeffectiveprocessimprovementtools.Thisworkshopisdesignedforhospitalseniorleadersandmanagers,whoarecriticalonthejourneytohighreliabilityhealthcare.Attendeeswillhearfromfacultywhoaredeeplyengagedinthisworkandwillsharetheirexperiencesandfacilitateinteractivediscussion.After this session, participants will be able to: 1. Discusstheimportanceofleadersasagentsofchangeonthejourneytowardhighreliability2. Describewhyleadershipcommitment,cultureofsafetyandperformanceimprovementare

important elements in the high reliability journey3. Identifythevariouscomponentsthatcontributetoestablishinghighreliabilitywithina

healthcare organization4. Describebenefitsofandbarrierstobeginningahighreliabilityjourneywithintheirown

organization5. Articulate specific actions they can take within their organizations to make progress toward high

reliability

5.0 Nursing contact hours will be awarded to nurses attending the entire workshop.

12:10 p.m. – 1:00 p.m. LEADERSHIP WORKSHOP LUNCHEON (Arkansas Ballroom)

1:00 p.m. – 2:30 p.m. ARKANSAS HEALTH EXECUTIVES FORUM BOARD MEETING (Peck Room)

3:45 p.m. – 5:15 p.m. AHA BOARD MEETING (Manning Room)

3:45 p.m. – 5:15 p.m. AHASI FORUM (Hoffman Room)

“Executive Compensation: How Arkansas Healthcare Leaders Stack Up”Theresa Worman, Executive Vice President, and M. Dane Sinn, CCP, Senior Consultant, Compdata Surveys & Consulting

Healthcareexecutivesmanageeveryaspectofrunningasuccessfulorganization,andyettheircom-pensationisheavilyscrutinized.ThequestioninArkansasmaynotbeaboutoverpayingleaders.Arkansashealthcaremayneedtoaskiftheyarepayingtheirexecutivesenough.

arkanSaS hoSpitalS: navigating the Vision, delivering the care

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Inthissession,wewillillustratethedifferencesinpaybetweenexecutivesinArkansasandthoseinsurroundingstates,utilizingdatafromAHA’s2015CompensationandBenefitsSurvey.Wewilllookathowthestatestacksuptonationalaveragesanddiscusswhetheryourcompensationfortopexecutives is competitive with the market.

5:15 p.m. – 5:30 p.m. AHA NOMINATING COMMITTEE MEETING (Peck Room)

6:00 p.m. – 7:30 p.m. AHA MEMBERSHIP RECEPTION (Salon C) Sponsored by Arkansas Blue Cross and Blue Shield

Thursday, October 87:00 a.m. – 6:45 p.m. ANNUAL MEETING REGISTRATION (Mezzanine Lobby)

7:30 a.m. – 9:15 a.m. CONCURRENT EDUCATIONAL SESSIONS

ACHE/AHEF BREAKFAST (Salon C)

“Patients Come Second: Transformational Leadership”Britt Berrett, FACHE, Program Director of Healthcare Administration, University of Texas at Dallas; Former President of Texas Health Presbyterian Hospital, Dallas, TX

Inanybusiness,youcannottakecareofcustomersifyoudonottakecareofemployeesanditisthesameinhealthcare.Healthcareleadersmustfindwaystoengageadministrativestaff,physicians,nurses,housekeepingstaff,supervisors,switchboardoperators,etc.sotheyWANTtoprovidegreatservicetopatients.It’snotthatpatientsarenotimportant,butthereisadirectcorrelationbetweenemployee loyalty and customer loyalty. Healthcare leaders must change how they lead.

MARKETING AND PUBLIC RELATIONS WORKSHOP (Hoffman Room)

“Joe Public II: Embracing the New Paradigm”Chris Bevolo, Author, Futurist and Executive Vice President of Consumer Marketing and Health Systems Practice Leader, ReviveHealth, Minneapolis, MN

In2011,ChrisBevoloarguedforthetransformationofhospitalandhealthsystemmarketinginhismanifesto,Joe Public Doesn’t Care About Your Hospital.Thissession,titledforhisnewbook,Joe Public II: Embracing the New Paradigm,willshowmarketershowtoembracethemostsignificantandcon-troversialchange–movingfromtheoldparadigmthatreliesonmass,promotionaladcampaignstothenewparadigmthatreliesondigitalandcontentmarketing.Thegoalisnotjustmakingthecaseforthisparadigmshift,butshowingmarketershowtomaketheshifthappenintheirownorganizations.

PATIENT SAFETY/QUALITY LEADERSHIP WORKSHOP (Arkansas Ballroom)

“Leadership, Choice and Results in Generating Better Care, Healthier People & Smarter Spending”Dennis Wagner, MPA, Director, Quality Improvement & Innovation Group, Centers for Clinical Standards & Quality, Centers for Medicare and Medicaid Services, U.S. Department of Health and Human Services

Neverbeforehaveweseensuchanefforttotransformourhealthcaresystem.Providingqualitycareandcreatinghealthiercommunitiesatlowercostsrequiresallhandsondeck. Thisnotonlyincludesthosethatprovidecarebutthosethatreceivecareandpayforcare. Bringingthenationalperspec-tivetothelocallevel,thissessionwillgiveparticipantsthecomponentsnecessarytotransformtheirqualityofcare.

1.5 Nursing contact hours will be awarded to nurses attending the entire workshop.

9:30 a.m. – 11:00 a.m. AHA/AHAA OPENING/KEYNOTE SESSION (Salons A-B) Bo Ryall, AHA President and CEO Doug Weeks, AHA Chairman Jerry Berley, AHAA President

KEYNOTE ADDRESS“Hitting the High Notes: Living Life to the Fullest”Ronan Tynan, MD, Author, Recording Artist, Paralympic Athlete

Amodernday“renaissanceman,”Dr.Tynanhasperseveredwithenormouspassionanddetermi-nationthroughnumerouschallengesinhislife.Bornwithalowerlimbdisabilitythatthreatened

arkanSaS hoSpitalS: navigating the Vision, delivering the care

Page 6: Schedule · 2015-09-04 · manifesto, Joe Public Doesn’t Care About Your Hospital. This session, titled for his new book, Joe Public II: Embracing the New Paradigm, will show marketers

tosidelinehimthroughouthischildhood,Tynanwasstill“aswildasaMarchhare”whenhewasagrowingboy,ridinghorsesandracingmotorcycles.Whenhewas20,hislegshadtobeampu-tatedbelowthekneeafteranautomobileaccidentcausedseriouscomplications.Justweeksaftertheoperation,hewasclimbingupthestepsofhiscollegedorm,andwithinayear,hewaswin-ninggoldmedalsintheParalympicsasamultitalentedathlete.Between1981and1984,Tynanamassed18goldmedalsand14worldrecordsofwhichhestillholdsnine.

HeattributeshissuccesstohisfaithandtheknowledgethattheManAboveguideshimthrougheverydoorheopens.IntroducedtointernationalaudiencesasamemberoftheIrishTenors,Tynanquicklybecameknownforhisuniquevoiceandirresistibleappeal.

ProfiledbyABC’s20/20,PeopleMagazineandPBSSundayMorning,RonanTynanmovespeoplelikefewotherscan.Hispersonalstoryoftriumphandhisimpassionedsingingcaptivatesand inspires audiences nationwide.

Thissessionwillleaveattendeeswithaninspiringmessageofovercomingobstaclesandlivinglifetothefullest,promotingwaystoreachnewheightsbothprofessionallyandpersonally.

1.0 Nursing contact hour will be awarded to nurses attending the entire workshop.

11:00 a.m. – 11:45 a.m. ARKANSAS MEDICAID 2015 INPATIENT QUALITY AWARDS

AHA ANNUAL MEETING HOUSE OF DELEGATES (Salons A-B) CEOs of AHA member institutions are encouraged to attend.

11:30 a.m. – 1:00 p.m. ARKANSAS ORGANIZATION OF NURSE EXECUTIVES (ArONE) LUNCHEON (Arkansas Ballroom)

“Update from the Arkansas State Board of Nursing”Sue Tedford, MNSc, APN, RN, Executive Director, Arkansas State Board of Nursing, Little Rock

AlwayspopularwithArONEmembers,SueTedford,executivedirectoroftheArkansasStateBoardofNursing,willdiscussimportantissuesandupdatesfromtheBoard,aswellasnationaltrendsregardingthenursingprofession.

1.0 Nursing contact hour will be awarded to nurses attending the entire workshop.

11:30 a.m. – 1:00 p.m. ARKANSAS SOCIETY FOR HEALTHCARE MARKETING AND PUBLIC RELATIONS (ASHMPR) LUNCHEON (Hoffman Room)

Time Management for Marketing and PR ProfessionalsAllyson Lewis, Founder, The 7 Minute Life, Jonesboro

Designedformarketingandpublicrelationsprofessionals,thissessionwillexplaintheprinciplesofThe7MinuteLifeandhelpunleashthespeedofworkingwithyourpersonalstrengths.AttendeeswilllearnhowtoefficientlymoveaprojectfrompointAtopointBandcreateapersonalwrittendailyplanofaction.

Objectives:1. Introducetheconceptoftimemanagement2. Understand the basic and intermediate skillsets necessary to improve your time management3. DiscusshowtoefficientlymoveprojectsfrompointAtopointB4. Identifyingtheimportanceofasking,“Whatismygoalfortoday?”5. Discusshowtocreateyourpersonaldailyplanofaction

12:00 noon – 1:00 p.m. EXECUTIVE LEADERSHIP LUNCHEON (Salon C)

Legislative Health Care Reform Task Force PanelModeratedbyJodianeTritt,vicepresidentforgovernmentrelationswiththeArkansasHospitalAssociation,thispanelwilldiscusswhattheLegislativeHealthCareReformTaskForcehascompletedthusfarandwhatistocomeastheDecember31,2015deadlineapproachesforwrittenrecommendations to be submitted to Governor Hutchinson.

1:00 p.m. – 2:00 p.m. ACHE ADVANCEMENT SESSION (Manning Room)

Michael Givens, FACHE, Administrator, St. Bernards Medical Center, Jonesboro

PresentedbyArkansasHealthExecutivesForumpresident,MichaelGivens,thissessionwillpro-videattendeeswithinformationonhowtoadvancetofellowstatuswiththeAmericanCollegeofHealthcare Executives.

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1:00 p.m. – 4:00 p.m. AHA TRADE SHOW (Governor’s Halls I-II)

Don’tmisstheopportunitytoexperiencesomeofthelatestinnovationsinhealthcareproductsandservices–allunderoneroof.TheAHATradeShowistheperfectplacetovisitwithvendors,seeandcompareproductsandservices,discovernewtechnologies–andsavetimebyvisitingnumerous suppliers in one convenient location. Exhibitor participation in the Trade Show is very importanttotheAnnualMeetingandhelpsYOUenjoyalowregistrationfee.PleaseincludetheTradeShowinyourThursdayafternoonplans.

6:00 p.m. – 6:45 p.m. AHA MEMBERSHIP RECEPTION (Salon C) Honoring Walter Johnson of Pine Bluff, 2015-2017 AHA Chairman Sponsored by Nabholz Construction Corporation

6:45 p.m. – 9:00 p.m. 2015 AHA AWARDS DINNER (Salons A-B)

Joinustohonorrecipientsofthe2015A.AllenWeintraubMemorialAward,theAHA’shighesthonor;theDistinguishedServiceAward;StatesmanshipAwards;andtheC.E.MelvilleYoungAdministratoroftheYearAward.TheAwardsDinnerwillalsofeaturepresentationoftheannual2015DiamondAwardshonoringworkbymarketingandpublicrelationsprofessionals.

Friday, October 97:30 a.m. – 9:30 a.m. ANNUAL MEETING REGISTRATION (Salon A Foyer)

7:30 a.m. – 9:00 a.m. SPECIAL MEMBERSHIP BREAKFAST ON HEALTHCARE REFORM (AHA Members Only) (Salon B)

Megan Cundari, Senior Associate Director, Federal Relations, American Hospital Association, Washington, D.C.

ThissessionwillfeaturethelatestregulatoryandlegislativeupdatesfromWashington,D.C.ThisreviewwillincludetheprogressofandtheprognosisforhealthreforminthepostKingv.Burwell world.

1.0 Nursing contact hour will be awarded to nurses attending the entire workshop.

9:00 a.m. – 12:00 noon ACHE FACE-TO-FACE WORKSHOP (Salon A)

“What’s In Your Leadership Toolkit? Effectively Communicating the Essential You”Kevin O’Connor, CSP, Senior Lecturer, Loyola University of Chicago; Faculty, Columbia College of Chicago; Faculty, American College of Healthcare ExecutivesThis 3-hour workshop will help leaders envision their role as a leader and how to make that hap-penfrombedsidetoboardroom.Whilepurposeful,intentionalandskillfulleadershiptheoryandtechniquescanbelearnedfromtheoutside-in;theyaremoreauthenticallyexperiencedfromtheinside-out.Thisprogramwillfocusonwhoweuniquelyareandhowourindividualstamponourorganizationandonotherscanbeaforcefortransformationalchange.

At the completion of this program, the attendees will be able to:1. Identifyhowtobetterknowoneselfandoneanotherinordertoformanongoing,usefuland

professionalteam…Relationshipsthatwork2. Discussanddeveloptheskillsneededtokeeptheteamfocusedandhelpfulforoneanother…

Skillsthatareintentionalandpurposeful3. Determineagameplantounderstandacommonvocabularyforactionandtoknowthe

expectationsofleadership…Movingtheenterpriseforward

3.0 Nursing contact hours will be awarded to nurses attending the entire workshop.

12:00 noon ANNUAL MEETING ADJOURNS

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AHA Annual Meeting Educational Sessions, October 7-9

american college of healthcare executives (ache) Qualified education

TheArkansasHospitalAssociationisauthorizedtoaward9.5hoursofpre-approvedACHEQualifiedEduca-tioncredit(non-ACHE)forthisprogramtowardadvancement,orrecertificationintheAmericanCollegeofHealthcare Executives. Participants in this program wishing to have the continuing education hours applied towardACHEQualifiedEducationcreditshouldindicatetheirattendancewhensubmittingapplicationtotheAmericanCollegeofHealthcareExecutivesforadvancementorrecertification.

ParticipantsareresponsibleformaintainingarecordoftheirACHEQualifiedEducation.

nursing home administrators

TheArkansasHospitalAssociationhasappliedforcontacthoursthroughtheArkansasDepartmentofHealthandHumanServicesDivisionofMedicalServicesOfficeofLongTermCare.

nursing

Nursingcontacthourswillbeawardedtonursesattendingdesignated“approved”sessions.Nursesmustattendeach session in its entirety and sign-in at each session.

TheArkansasHospitalAssociationisanapprovedproviderofcontinuingnursingeducationbySouthCentralAccreditationProgram,anaccreditedapproverbytheAmericanNursesCredentialingCenter’sCommissiononAccreditation.

Quality ApprovalispendingforcontinuingeducationhoursforCPHQrecertificationbytheHealthcareQualityCerti-fication Board.

complianceApprovalispendingforcontinuingeducationcreditfromtheHealthCareComplianceAssociation.

american college of healthcare executives Workshop (Friday, october 9)This workshop is presented locally by the Arkansas Hospital Association and the Arkansas Health Executives Forum.TheAmericanCollegeofHealthcareExecutiveshasawardedACHE3Face-to-FaceEducationcredithourstothisprogram.Toreceivecredit,participants’namesMUSTappearonthesign-insheetandappropriateregistrationfeesmustbepaid.

C o n T i n u i n g E d u C AT i o n i n f o r m AT i o n

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CorporATE SponSorS And TrAdE ShoW ExhibiTorS

Diamond SponsorArkansas Blue Cross Blue Shield

Plat inum SponsorsAHA Services, Inc.

Merritt Hawkins An AMN Healthcare Company

Nabholz Construction Corporation

Gold SponsorsBancorpSouth Insurance

Services, Inc.

Hagan Newkirk Financial Services

Si lver SponsorsArkansas Blood Institute

Arkansas Foundation for Medical Care

BKD, LLP

Clark Contractors, LLC

Correct Care, Inc.

EmCare, Inc.

The Estopinal Group Architects

EXIT Marketing

Friday, Eldredge & Clark, LLP

Bronze SponsorArkansas Health Executives Forum

Copper SponsorsArkansas Association of

Hospital Trustees

Engelkes & Felts, CPAs

Webster University-Little Rock Area

AAMSCO Identification Products

Administrative Consultant Services, LLC

AHA Workers’ Compensation Self-Insured Trust

Aris Teleradiology

Arkansas Center for Health Improvement

Arkansas Trauma Education and Research Foundation

ARORA

Arthur J. Gallagher & Company

The Austin Company

Bottom Line Systems, Inc.

Commerce Bank, N.A.

Community Hospital Corporation

Conexus Solutions, LLC

CoreSource

Crews & Associates, Inc.

Cromwell Architects Engineers, Inc.

DataPath Administrative Services

DMI Solutions, Inc.

DocuVoice, LLC

Dow Building Services

Emergency Staffing Solutions

Evident

EZ Way, Inc.

Fukuda Denshi

HEALTHeCAREERS Network

Hill-Rom

Holistic Product Group, LLC/EZ Open Bandage

Humanscale

Integrated Medical Systems International, Inc.

iVantage Health Analytics

Jeron Electronic Systems, Inc.

JTS Financial

learnondemand.org

LHC Group

Liberty Mutual Insurance

The Medicus Firm

Morgan Hunter HealthSearch, Inc.

Perkins & Will

Polk Stanley Wilcox Architects

Powers of Arkansas

PPOplus a Stratose Company

Publishing Concepts, Inc.

The Remi Group

School & Office Products of Arkansas, Inc.

Smith Seckman Reid, Inc.

Southeast Imaging

Southern Paramedic Service

SUNRx

TeamHealth

Telehealth Services

ThyssenKrupp Elevator Americas

Today’s Office Inc.

Trammell-Piazza Law Firm, PLLC

UAMS South Central Telehealth Resource Center

USDA Rural Development

Valley Services, Inc.

Vision Service Plan

Voice Products, Inc.

Welch, Couch & Company, PA

the arkanSaS hoSpital aSSociation WiSheS to expreSS itS appreciation to theSe corporate SponSorS Who haVe contributed to the 2015 annual MeetinG

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Each participant planning to attend the 2015 AHA Annual Meeting and Trade Show must complete andreturnaregistrationformandallfeestotheAHAby4:30p.m.,Monday,September28,2015.Afterthattime,advanceregistrationwillclose,andparticipants must register on-site (see program agenda forregistrationtimesandadditionalfeesassessedforlate registration). Confirmation letters will be sent upon receiptofregistrationforms.

Namebadges,ticketsandregistrationpacketsaretobe picked up at the AHA Registration Desk located in theMezzanineLobbyofLittleRockMarriottduringdesignated registration times (see program agenda).

Please contact the education department at 501-224-7878withquestionsaboutregistration.Questionsconcerningmeetingsorprogramcontentshould be directed to Lyndsey Dumas at 501-224-7878 or [email protected].

The Annual Meeting registration and special event feesarelistedontheregistrationform.

Special event tickets/FeesSpecialeventticketfeesarelistedontheregistrationformandareinadditiontotheAHAmemberregistrationfees.Ticketrequestsareprocessedintheorder received. Participants are encouraged to complete andreturntheregistrationformpromptly.Ifavailable,unallocated tickets will be sold at the registration desk. Meal tickets are guaranteed in advance and are not refundableafterSeptember28.

requests for refundsRefunds,minusa$50processingfee,willbegrantedifrequestsarereceivedinwritingbytheAHAonorbeforeSeptember 28.Norefundswillbeissuedafterthatdate.Unpaidregistrantswhofailtoattendmustpaytheentireregistrationfee.Substitutions,however,arepermitted.Registrationsthatarefaxedaresubjecttothesamecancellationpolicy.FaxanyrefundrequeststotheAHAeducation department at 501-224-0519.

parkingAnnual Meeting participants are urged to allow patience and extra time to secure parking space in downtown Little Rock.TheLittleRockMarriottoffersvaletparking($15perdayor$22forovernightparking).Additionalparkingisavailableatthefollowinglocations:

• SecondandMainStreetParkingGarage(oneblocksouthoftheLittleRockMarriott);$9perday

• MunicipalParkingGarage(belowtheDoubleTreeHotel,ashortwalkfromtheLittleRockMarriott);$7.50perday

• RiverMarketParkingLot(severalblockseastoftheStatehouseConventionCenter);$5perday

hotel accommodationsAroomblockhasbeenreservedforOctober6-9attheLittleRockMarriott,whichislocatedatThreeStatehouse Plaza in downtown Little Rock. To take advantageoftheannualmeetingrateof$163forsingleordoubleoccupancy,pleaseidentifyyourselfasanAHA Annual Meeting registrant. The room block will expire on September 15.Reservationsafterthatdatewill be subject to availability. The hotel will honor the specialratethreedayspriorandthreedaysfollowingthe official meeting dates on a space availability basis.

Tomakereservations,contacttheLittleRockMarriott(tollfree)at877-236-2427,specifyingtheLittleRocklocation,orcall501-906-4000.Allreservationrequests/changes should be made directly with the hotel. Check-in time is 3:00 p.m. and checkout is 12:00 noon. To make reservationsonline,visittheAHAAnnualMeetingpageatwww.arkhospitals.org/events/Annual-Meeting.

audienceThe AHA Annual Meeting and Trade Show will be beneficialtohospitalCEOsandadministrators;trustees;physicians;seniorleadershipteammembers;nursing,quality,marketing,publicrelations,humanresourcesandcomplianceexecutives;financialofficers;andanyothermanagersinterestedincurrentandfuturehealthcaretopics.

dressBusinesscasualisappropriateforallevents.Pleasenotethatmeetingroomtemperaturesoftenaredifficulttomoderate,sodressinginlayersissuggested.

rEgiSTrATion And fEES

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arkanSaS hoSpital aSSociation85th annual MeetinG and trade ShoW, october 7-9, 2015

advance registration deadline – 4:30 p.m., Monday, September 28(You are encouraged to fax your registration to 501-224-0519)

AHA OFFICE USE ONLY ID _________________ SPEAK_____ SPON _____ COMP _____ AUTH _____ IMIS ____ CONFIRM _______NOTE ______________________________________________________________________________________________________

Please type or print. Reproduce form for additional enrollments.

Name ________________________________________________________ Title __________________________________________

ACHE Affiliate Status: q Fellow q Member

Hospital/Organization _________________________________________________________________________________________

Mailing Address, City, State, Zip __________________________________________________________________________________

Email Address ___________________________________________ Telephone ___________________________________________

REGISTRATION AND SPECIAL EVENTS FEE # Attendees AMT. DUEWednesday, october 7A. Leadership Workshop (9:30 a.m.) .................................................................................... $125 x __________ $ ____________B. AHASI Forum (3:45 p.m.) ............................................................................................................ __________ C. Membership Reception (6:00 p.m.) .............................................................................................. __________

thursday, october 8D. Registration Fee Includes Opening Session with the following events: ........................... $125 x __________ $ ____________ (1) Choose ONE of the Concurrent Sessions (7:30 a.m.): ACHE/AHEF Breakfast Meeting ...................................................................................... __________ Marketing & Public Relations Workshop ......................................................................... __________ Patient Safety/Quality Leadership Workshop.................................................................... __________ (2) Choose ONE of the Luncheons: Ark. Organization for Nurse Executives Luncheon (11:30 a.m.) ....................................... __________ Ark. Society for Healthcare Marketing & PR Luncheon (11:30 a.m.) .............................. __________ Executive Leadership Luncheon (12:00 noon) .................................................................. __________ (3) ACHE Advancement Session (1:00 p.m.) ............................................................................... __________E. AHA Annual Awards Dinner (6:45 p.m.) ........................................................................... $50 x __________ $ ____________

Friday, october 9F. Membership Breakfast on Healthcare Reform (7:30 a.m.).................................................. $25 x __________ $ ____________G. ACHE Face-to-Face Workshop (9:00 a.m.) Registration fee to receive 3 Face-to-Face ACHE hours .................................................... $250 x __________ $ ____________ Registration fee without ACHE credit .............................................................................. $100 x __________ $ ____________

other FeeSH. Hospital Administration graduate students, not employed by a hospital (must pre-pay) .......... $25 $ ____________I. Representatives from non-exhibiting vendor companies must pay the non-exhibiting fee to attend the Annual Meeting. (You may not conduct business on the Trade Show floor if you do not have a booth.) ................................................................................... $1000 $ ____________

* For Registrations received after 4:30 p.m. Monday, September 28, please add $50 to the total fees due.Note: AHA educational events are not available to persons from hospitals that are eligible for AHA membership, but choose not to become members.

Total Due (Registration Fee and Special Event Tickets) $ ____________paYMentq Enclosed is my check made payable to the Arkansas Hospital Association.q I authorize AHA to charge my: q MasterCard q VISA (AmEx and Discover not accepted)

Account number ___________________________________ Exp. date ______________ Phone _________________________

Cardholder’s name __________________________________ Cardholder’s signature____________________________________

Billing address ____________________________________________________________________________________________Mail form and payment to be received by the AHA no later than September 28 to:

Arkansas Hospital Association, 419 Natural Resources Dr., Little Rock, AR 72205; or fax form with credit card payment to 501-224-0519.Refund policy:

Refunds, minus a $50 processing fee, will be granted if requests are received in writing by the AHA on or before September 28. No refunds after that date. Unpaid registrants who fail to attend must pay the entire registration fee. Substitutions, however, are permitted. Registrations that are faxed in are subject to the same cancellation policy. Fax refund requests to the education department at 501-224-0519.

Page 12: Schedule · 2015-09-04 · manifesto, Joe Public Doesn’t Care About Your Hospital. This session, titled for his new book, Joe Public II: Embracing the New Paradigm, will show marketers

For Additional Information

ARKANSAS HOSPITAL ASSOCIATION419 Natural Resources Drive, Little Rock, Arkansas 72205

501-224-7878www.arkhospitals.org

[email protected]