schedule of coverages - memberfirst | the … / supercharger: ... we will pay or reimburse you for...

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SCHEDULE OF COVERAGES 3 5 7 8 PREFERRED COVERAGE 1-14 9 2 4 Engine: Cylinder Block, Cylinder Head(s), Rotary Housing and all Internally Lubricated Parts contained within the Engine including: Pistons; Piston Rings; Connecting Rod Bearings; Crankshaft; Crankshaft Main Bearings; Camshaft; Camshaft Bearings; Cam Followers; Timing Chain or Belt; Timing Gears, Guides, Tensioners; Rocker Arms; Rocker Shafts; Rocker Bushings; Cylinder Head Valves; Valve Guides; Valve Lifters; Valve Springs; Valve Seals; Valve Retainers; Valve Seats; Push Rods; Water Pump; Fuel Pump; Oil Pump and Oil Pump Housing; Harmonic Balancer; Oil Pan; Timing Chain Cover; Intake and Exhaust Manifolds; Valve Covers; Engine Mounts; Cam Gear Bolt; Harmonic Balancer Bolt; and Head Bolts. 1 Turbocharger / Supercharger: (factory installed only) Turbocharger / Supercharger Housing and All Internally Lubricated Parts. Transfer Case: Transfer Case and All Internally Lubricated Parts. 10 13 Fuel Delivery: Fuel Injection Pump and Injectors; Vacuum Pump; Fuel Tank; Fuel Tank Sending Unit; Metal Fuel Delivery Lines; Fuel Pressure Regulator; and Fuel Tank Switching Unit/ Switch. Cooling: Engine Cooling Fan and Motor; Fan Clutch; Belt Tensioner; Radiator; Heater Core; Thermostat; Blower Motor; Hot Water Valve; Engine Oil Cooler; Cooler Lines and Fittings. 14 Front and Rear Suspension: Upper and Lower Control Arms; Control Arm Shafts and Bearings or Bushings; Upper and Lower Ball Joints; Radius Arm and Bushings; Torsion Bars, Mounts and Bushings; Stabilizer Bar, Links and Bushings; Struts; Strut Bearing Plates; Spindle and Spindle Support; Wheel Bearings; Pannard Bar; Track Bar; Suspension Bumpers; Leaf Springs; Leaf Spring Shackles and Hardware; Load Assist Shocks; Shocks; Load Assist Springs; and Coil Springs. Variable Dampening Suspension: Compressor; Control Module; Dampening Actuator; Solenoid; Struts; Height Sensor; and Mode Selector Switch. We will pay or reimburse You for reasonable cost to repair or replace any Breakdown of all parts listed in the Schedule of Coverages and any other parts, except for those items listed in the Exclusions Section of this Contract. ULTIMATE COVERAGE 11 Enhanced Electrical: Electronic Instrument Cluster; Distributor; Ignition Coil; Electronic Combination Entry System (Does Not Include Transmitters and Receivers for Remote Locks); Cruise Control Module, Transducer, Servo and Amplifier; Powertrain Control Module; Headlamp Motors; Power Window Motor; Power Seat Motor; Power Mirror Motor; Power Antenna Motor/Mast Assembly; Convertible Top Motor; Power Sunroof Motor; Power Window Switch; Cruise Control Engagement Switch; Power Seat Switch; Power Mirror Motor Switch; Rear Defogger Switch; Power Door Lock Actuator and Switch. 12 Steering: All Internal Parts contained within the Steering Box; Rack and Pinion Gear; Power Steering Pump; Power Steering Hoses; Steering Knuckles; Pitman Arm; Idler Arm; Tie Rod Ends and Drag Link; Steering Dampner; Upper and Lower Steering Column Shafts and Couplings, including Internal Tilt–Wheel Mechanism; Steering Box and Rack and Pinion Gear Housings; Power Steering Assist Cylinder; Power Steering Pump Cooler; Twin "I" Beam & Bushings; and Steering Travel Stop. Rear Wheel Steering: Rear Steering Shaft and Couplings; Power Cylinder and Pump; Electronic Control Unit/Solenoid; Phase Control Unit; Stepper Motor; Steering Box; Control Valve; Rack; and Tie Rod Ends. Brakes: The following ABS Parts are covered: Electronic Control Processor; Wheel Speed Sensors; Hydraulic Pump/Motor Assembly; Pressure Modulator Valve/Isolation Dump Valve; and Accumulator. The following parts are also covered: Master Cylinder; Power Brake Cylinder; Vacuum/ Hydro Assist Booster; Disc Brake Caliper; Wheel Cylinders; Compensating Valve; Brake Hydraulic Lines and Fittings; Hydraulic Control Unit; Hydraulic Trailer Brake Assembly and its Components. Electrical: Alternator; Voltage Regulator; Starter Motor; Starter Solenoid and Starter Drive; Engine Compartment Wiring Harness; Computerized Timing Control Unit; Electronic Ignition Module; Crank Angle Sensor; Knock Sensor; Ignition Switch; Ignition Switch Lock Cylinder; Front and Rear Window Wiper Motor, Washer Pump and Switch; Stop Lamp Switch; Headlamp Switch; Turn Signal Switch; Heater/A.C. Blower Speed Switch; Manual Heater/A.C. Control Head; Horns; Trailer Brake Wiring Harness; Auxiliary Power Supply Wiring; Exterior Cab Lighting; Auxiliary Fuel Tank Switching Unit and Switch; and O-2 Sensors. Air Conditioner: Condenser; Compressor, Compressor Clutch and Pulley; Air Conditioning Lines and Hoses; Evaporator; Idler Pulley and Idler Pulley Bearing; High/Low Compressor Cut–off Switch; Expansion Valve; and Pressure Cycling Switch. The following parts are also covered if they are required in connection with the repair of a covered part listed above and only if they have failed: Accumulator/Receiver Dryer; Orifice Tube; Oil and Refrigerant. Seals and Gaskets: Seals and Gaskets of covered components designed to prevent the loss of necessary coolants, lubricants and fluids are covered for Vehicles with less than 100,000 miles at time of sale. Seals and Gaskets are not covered on Powertrain Coverage components when You have purchased Ultimate Wrap Coverage or Engine and Turbocharger/Supercharger components when You have purchased Ultimate Diesel/Turbo Wrap Coverage. Transmission: (Automatic or Standard) Transmission Case and all Internally Lubricated Parts plus: Torque Converter; Flywheel/Flex Plate; Vacuum Modulator; Electronic Shift Control Unit; Transmission Cooler; Transmission Mounts; Oil Pan; Slave/Clutch Master Cylinder; Pilot Bearing; and Throw-Out Bearing. Drive Axle: (Front and Rear) Drive Axle Case; All Internally Lubricated Parts contained within the Drive Axle; Locking Hubs; Drive Shafts; Center Support Bearings; Universal Joints; Constant Velocity Joints; Axle Bearings; Four–Wheel Drive Actuator; and Differential Cover. 6

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Page 1: SCHEDULE OF COVERAGES - MemberFirst | The … / Supercharger: ... We will pay or reimburse You for reasonable cost to repair or replace any Breakdown of all parts listed in the Schedule

SCHEDULE OF COVERAGES

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PREFERRED COVERAGE 1-14

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Engine: Cylinder Block, Cylinder Head(s), Rotary Housing and all Internally Lubricated Parts contained within the Engine including: Pistons; Piston Rings; Connecting Rod Bearings; Crankshaft; Crankshaft Main Bearings; Camshaft; Camshaft Bearings; Cam Followers; Timing Chain or Belt; Timing Gears, Guides, Tensioners; Rocker Arms; Rocker Shafts; Rocker Bushings; Cylinder Head Valves; Valve Guides; Valve Lifters; Valve Springs; Valve Seals; Valve Retainers; Valve Seats; Push Rods; Water Pump; Fuel Pump; Oil Pump and Oil Pump Housing; Harmonic Balancer; Oil Pan; Timing Chain Cover; Intake and Exhaust Manifolds; Valve Covers; Engine Mounts; Cam Gear Bolt; Harmonic Balancer Bolt; and Head Bolts.

1Turbocharger / Supercharger: (factory installed only) Turbocharger / Supercharger Housing and All Internally Lubricated Parts.

Transfer Case: Transfer Case and All Internally Lubricated Parts.

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13 Fuel Delivery: Fuel Injection Pump and Injectors; VacuumPump; Fuel Tank; Fuel Tank Sending Unit; Metal Fuel Delivery Lines; Fuel Pressure Regulator; and Fuel Tank Switching Unit/Switch.

Cooling: Engine Cooling Fan and Motor; Fan Clutch; Belt Tensioner; Radiator; Heater Core; Thermostat; Blower Motor; Hot Water Valve; Engine Oil Cooler; Cooler Lines and Fittings. 14

Front and Rear Suspension: Upper and Lower Control Arms; Control Arm Shafts and Bearings or Bushings; Upper and Lower Ball Joints; Radius Arm and Bushings; Torsion Bars, Mounts and Bushings; Stabilizer Bar, Links and Bushings; Struts; Strut Bearing Plates; Spindle and Spindle Support; Wheel Bearings; Pannard Bar; Track Bar; Suspension Bumpers; Leaf Springs; Leaf Spring Shackles and Hardware; Load Assist Shocks; Shocks; Load Assist Springs; and Coil Springs. Variable Dampening Suspension: Compressor; Control Module; Dampening Actuator; Solenoid; Struts; Height Sensor; and Mode Selector Switch.

We will pay or reimburse You for reasonable cost to repair or replace any Breakdown of all parts listed in the Schedule of Coverages and any other parts, except for those items listed in the Exclusions Section of this Contract.

ULTIMATE COVERAGE

11Enhanced Electrical: Electronic Instrument Cluster; Distributor; Ignition Coil; Electronic Combination Entry System (Does Not Include Transmitters and Receivers for Remote Locks); Cruise Control Module, Transducer, Servo and Amplifier; Powertrain Control Module; Headlamp Motors; Power Window Motor; Power Seat Motor; Power Mirror Motor; Power Antenna Motor/Mast Assembly; Convertible Top Motor; Power Sunroof Motor; Power Window Switch; Cruise Control Engagement Switch; Power Seat Switch; Power Mirror Motor Switch; Rear Defogger Switch; Power Door Lock Actuator and Switch.

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Steering: All Internal Parts contained within the Steering Box; Rack and Pinion Gear; Power Steering Pump; Power Steering Hoses; Steering Knuckles; Pitman Arm; Idler Arm; Tie Rod Ends and Drag Link; Steering Dampner; Upper and Lower Steering Column Shafts and Couplings, including Internal Tilt–Wheel Mechanism; Steering Box and Rack and Pinion Gear Housings; Power Steering Assist Cylinder; Power Steering Pump Cooler; Twin "I" Beam & Bushings; and Steering Travel Stop. Rear Wheel Steering: Rear Steering Shaft and Couplings; Power Cylinder and Pump; Electronic Control Unit/Solenoid; Phase Control Unit; Stepper Motor; Steering Box; Control Valve; Rack; and Tie Rod Ends.

Brakes: The following ABS Parts are covered: Electronic Control Processor; Wheel Speed Sensors; Hydraulic Pump/Motor Assembly; Pressure Modulator Valve/Isolation Dump Valve; and Accumulator. The following parts are also covered: Master Cylinder; Power Brake Cylinder; Vacuum/Hydro Assist Booster; Disc Brake Caliper; Wheel Cylinders; Compensating Valve; Brake Hydraulic Lines and Fittings; Hydraulic Control Unit; Hydraulic Trailer Brake Assembly and its Components.

Electrical: Alternator; Voltage Regulator; Starter Motor; Starter Solenoid and Starter Drive; Engine Compartment Wiring Harness; Computerized Timing Control Unit; Electronic Ignition Module; Crank Angle Sensor; Knock Sensor; Ignition Switch; Ignition Switch Lock Cylinder; Front and Rear Window Wiper Motor, Washer Pump and Switch; Stop Lamp Switch; Headlamp Switch; Turn Signal Switch; Heater/A.C. Blower Speed Switch; Manual Heater/A.C. Control Head; Horns; Trailer Brake Wiring Harness; Auxiliary Power Supply Wiring; Exterior Cab Lighting; Auxiliary Fuel Tank Switching Unit and Switch; and O-2 Sensors.

Air Conditioner: Condenser; Compressor, Compressor Clutch and Pulley; Air Conditioning Lines and Hoses; Evaporator; Idler Pulley and Idler Pulley Bearing; High/Low Compressor Cut–off Switch; Expansion Valve; and Pressure Cycling Switch. The following parts are also covered if they are required in connection with the repair of a covered part listed above and only if they have failed: Accumulator/Receiver Dryer; Orifice Tube; Oil and Refrigerant.

Seals and Gaskets: Seals and Gaskets of covered components designed to prevent the loss of necessary coolants, lubricants and fluids are covered for Vehicles with less than 100,000 miles at time of sale. Seals and Gaskets are not covered on Powertrain Coverage components when You have purchased Ultimate Wrap Coverage or Engine and Turbocharger/Supercharger components when You have purchased Ultimate Diesel/Turbo Wrap Coverage.

Transmission: (Automatic or Standard) Transmission Case and all Internally Lubricated Parts plus: Torque Converter; Flywheel/Flex Plate; Vacuum Modulator; Electronic Shift Control Unit; Transmission Cooler; Transmission Mounts; Oil Pan; Slave/Clutch Master Cylinder; Pilot Bearing; and Throw-Out Bearing.

Drive Axle: (Front and Rear) Drive Axle Case; All Internally Lubricated Parts contained within the Drive Axle; Locking Hubs; Drive Shafts; Center Support Bearings; Universal Joints; Constant Velocity Joints; Axle Bearings; Four–Wheel Drive Actuator; and Differential Cover.

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Page 2: SCHEDULE OF COVERAGES - MemberFirst | The … / Supercharger: ... We will pay or reimburse You for reasonable cost to repair or replace any Breakdown of all parts listed in the Schedule

SCHEDULE OF COVERAGES (CONTINUED)

TECHNOLOGY PACKAGE: If the Contract Registration Page shows that You purchased the Technology Package or if You purchased Ultimate Coverage, the following parts will be covered: Factory Installed Hands Free Voice Activated Accessories; Back Up Camera and Sensors; Video Display Screen (excludes pixel damage); Blind Spot Sensors; Power Tailgate Lock; Illuminated Visor Vanity; Mileage Computer; Emergency Trunk Release; Automatic Climate Control Programmer; GPS/Navigation System (does not include programming or updates); Factory Installed TV/VCR/DVD Players.

SEALS AND GASKETS COVERAGE: If the Contract Registration Page shows that You purchased the Seals and Gaskets option (available for Vehicles with more than 100,000 miles on the odometer at the time of sale), You are covered for the following: Seals and Gaskets of covered components designed to prevent the loss of necessary coolants, lubricants and fluids.

COMMERCIAL USE: If the Contract Registration Page shows that You purchased the Commercial Use option, see Commercial Use Definition for specific usage. This surcharge is mandatory as it applies.

LIFT KIT: If the Contract Registration Page shows that You purchased the Lift Kit option, You are covered for oversized/undersized tires (not to exceed the maximum tire height and maximum tire width allowed by the lift kit manufacturer), body lifts and suspension lifts (maximum 4 inch combined lift) that are installed by the dealer or dealer authorized facility at the time of Vehicle sale. Coverage will be provided in accordance with the provisions of this Vehicle Service Contract. The odometer must be re-calibrated to register accurate mileage readings in order for Your Vehicle to be eligible for this Coverage. This surcharge is mandatory as it applies.

CONVERSION COVERAGE: If the Contract Registration Page shows that You purchased the Conversion Coverage option, You will have the following Coverage(All parts listed must be installed by Licensed Conversion Company):Electronic – Compact Disc Player; Cassette Player; Speakers; Video Cassette Player/Recorder/DVD; Auxiliary Light Switches; and Captain Chair Motor and Switch.Rear Air Conditioner – Expansion Valve; Evaporator; Capacitors; Relays; Blower Motor and Switch; Seals and Gaskets.Camping Accessories – Refrigerator; Stove; LP Gas Regulator, Lines and Fittings; Fresh Water System Pump; Tank; Lines; Faucets and Fittings.

SURCHARGED COVERAGES

BENEFITS

RENTAL: In the event of a Breakdown covered by this Contract, We will pay or reimburse You for receipted expenses to rent a replacement vehicle (from a licensed rental agency) or for alternate public transportation while Your Vehicle is at a Licensed Repair Facility. Coverage will be provided to You on the following basis, up to a maximum of forty dollars ($40) for every eight (8) labor hours, or portion thereof, of applicable labor time required to complete the repair, up to a maximum of two hundred eighty dollars ($280) for each repair visit. This Coverage does not apply to the time waiting for parts, services, weekends or other delays beyond the control of the repair facility or the Administrator. However, an additional three (3) days of rental Coverage applies in the event of a parts delay when an internal repair or replacement is performed on a major component (Engine, Transmission, Drive Axle). No Deductible will apply to this benefit.

TOWING/ROAD SERVICE: In the event Your Vehicle is disabled, We will pay or reimburse You for receipted towing or road service expenses up to one hundred fifty dollars ($150) per occurrence. Any payment shall be for actual towing or road service charges in excess of any applicable reimbursement from the manufacturer or any other towing or road service coverage. No Deductible will apply to this benefit.

TRIP INTERRUPTION: In the event a Breakdown covered by this Contract occurs more than one hundred (100) miles from Your home and results in a repair facility keeping Your Vehicle overnight, We will reimburse You for receipted hotel and restaurant expenses, up to one hundred fifty dollars ($150) per day for a maximum of three (3) days (Total benefit per occurrence of $450). No Deductible will apply to this benefit.

LOST KEY/LOCK OUT: In the event the keys for Your Vehicle are lost, broken or accidentally locked in Your Vehicle, We will reimburse You for receipted expenses, up to a maximum of thirty-five dollars ($35) for locksmith services. No Deductible will apply to this benefit.

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CONGRATULATIONSCongratulations on Your Vehicle purchase.You have also selected a comprehensive

Vehicle Service Contract giving You peace of mind and securityagainst mechanical Breakdowns under the terms herein.

For Assistance Please Call

1-877-477-4251

Warrantech Automotive, Inc.P.O. Box 1179, Bedford, TX 76095

Customer Service / Claims (877) 477-4251*; Fax (817) 785-6703Email: [email protected]

For Quality Maintenance and Repair Service return Your Vehicle to the Selling Dealer.Available 24 hours a day / 365 days a year

*For Towing/Road Service and Lost Key/Lockout Assistance, Call (800) 559-0036You will be requested to provide Your Contract number, Producer Code (43515) and Plan Letter (AN)

(does not apply to Recreational Vehicles and Travel Trailers)Many vehicle manufacturers provide Road Club Service during the manufacturer’s limited warranty period,

please refer to Your manufacturer’s road club benefits on how to obtain service.

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THINGS TO DO NOWVerify Registration Page – The Registration Page must be affixed to the inside front cover of this booklet to complete and validate this Contract.Check Your Contract Coverage – Not every part of Your Vehicle is covered by this Contract. Coverage is identified by the Contract Coverage as shown on the Registration Page of this Contract. Please compare the Coverage on the Registration Page with the Corresponding Coverage as listed under the Schedule of Coverages. If this box was left blank, or the Coverage is inaccurate, contact Your Selling Dealer immediately.

Check Your Deductible – Please check the box labeled DEDUCTIBLE on Your Registration Page. A dollar amount should be in the box which identifies the portion of the covered repair You will be required to pay if You have a claim. If the Deductible box is blank, Your Deductible is $100.

NOTE: This Contract is not valid unless You have signed the Registration Page and it has been affixed to the inside front cover of this booklet.

THINGS YOU MUST DO THROUGHOUT THE TERM OF YOUR CONTRACTProperly Maintain Your Vehicle and KEEP THE RECEIPTS – This Contract is only valid if Your Vehicle has been maintained in accordance with the manufacturer’s specifications. Keep copies of all receipts (oil changes, lubrication, etc.), as proof of maintenance will be required when You file a claim. SEE SECTION: "PROVISIONS OF THIS VEHICLE SERVICE CONTRACT" FOR SPECIFIC MAINTENANCE REQUIREMENTS.OBTAIN APPROVAL PRIOR TO HAVING WORK PERFORMED THAT MAY BE COVERED BY THIS CONTRACT. If You believe the failure may be covered by this Contract, call the Administrator personally, or instruct the repair facility performing the work to call and Register the claim BEFORE THE WORK IS PERFORMED. SEE SECTION: "HOW TO FILE A CLAIM".

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IMPORTANT INFORMATION YOU NEED TO KNOWCUSTOMER SUPPORT NUMBER – Please see the box labeled Your Contract Number on the Registration Page. This is Your CUSTOMER SUPPORT NUMBER. Please refer to this number in any written or verbal communication, such as requesting information or filing a claim. PURCHASE OF THIS VEHICLE SERVICE CONTRACT IS NOT REQUIRED IN ORDER TO PURCHASE OR FINANCE A MOTOR VEHICLE. THIS CONTRACT IS INCLUSIVE OF THE MANUFACTURER’S WARRANTY; IT DOES NOT REPLACE THE MANUFACTURER’S WARRANTY, BUT PROVIDES CERTAIN ADDITIONAL BENEFITS DURING THE TERM OF THE MANUFACTURER’S WARRANTY.This Vehicle Service Contract along with the Registration Page make up Your entire Contract. No other documents, unless provided directly to You from the Administrator, are legal and binding.This Vehicle Service Contract does not cover all Breakdowns and excludes some conditions and vehicles. Please read the Schedule of Coverages, Provisions of This Vehicle Service Contract and Exclusions sections of this Contract so You fully understand what Coverage is provided to You for Your Vehicle. If You have any questions regarding this Contract, please contact the Administrator toll-free at (800) 577-6624 or P.O. Box 1179, Bedford, TX 76095.This Vehicle Service Contract contains Limits of Liability. Please read, “Limits of Liability” under “Provisions of this Vehicle Service Contract” to determine what those are.

TOPIC / SECTION PAGE

Registration Page Inside Front Cover

Definitions 1

Provisions of This Vehicle Service Contract 2-3

Cancellation of Your Contract 3-4

How to File a Claim 4-6

Exclusions 6-8

Arbitration Provision 8-9

Special State Requirements / Disclosures 9-21

Schedule of Coverages Insert

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DEFINITIONSThe following definitions apply to words frequently used in this Contract and appear in Bold Faced Type:

You, Your – Means the Contract Holder shown on the Registration Page or the person to whom this Contract was properly transferred.

We, Us, Our – Means the obligor of this Contract as stated on the Registration Page attached to this Contract.Administrator – Means the Administrator as shown on the Registration Page.

Contract – Means this Vehicle Service Contract which You have purchased from Us to protect Your Vehicle.

Registration Page – Means the numbered document which must be attached to and forms part of this Contract. It lists information regarding You, Your Vehicle, Coverage selected, and other vital information.

Schedule of Coverages – Lists the Coverages provided to You for Your Vehicle under this Contract.Coverage – Means the protection You have selected, as listed in the Schedule of Coverages section.

Vehicle – Means the Vehicle which is described on the Registration Page.

Deductible – Means the amount You are required to pay, as shown on the Registration Page, for covered Breakdowns. Once a part is repaired or replaced under the terms of this Contract, there will be no Deductible for future repairs to that same part.

Breakdown – Means the failure of a covered part under normal service. A covered part has failed when it can no longer perform the function for which it was designed solely because of its condition and not because of the action or inaction of any non-covered parts. Subsequent Damages resulting from the Breakdown of a covered part are covered by this Contract, except when You have failed to perform the recommended maintenance services for Your Vehicle.

Subsequent Damage – Means the direct or immediate damage to a non-covered part occurring as a singular event or failure originating with the failure of a covered part.

Consequential Damage – Means an event or damage that occurs separately as a consequence or result of the failure of a covered or non-covered part, such as, loss of time or use, inconvenience, commercial loss, personal injury or property damage.

Diagnostic – Means the system investigation required to determine the cause of the failure.

Teardown – Means the mechanical disassembly of a failed unit required to determine the cause and the extent of the failure.

Registered – Means a claim has been recorded only when the Administrator has been contacted and has issued a claim reference number.

Pre-existing – Means a condition that within all reasonable mechanical probability relates to the mechanical fitness of Your Vehicle prior to Contract issuance.

Commercial Use – Means Vehicles used for Farming or Ranching, Route Work (excludes Snow Removal), Job-Site Activities, Service or Repair Work and Delivery of Goods. Usage must not exceed manufacturer’s ratings and/or limitations.

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PROVISIONS OF THIS VEHICLE SERVICE CONTRACTThis CONTRACT is between US and YOU, and is subject to all the Terms and Conditions contained herein.1. CONTRACT PERIOD

Expiration is measured in time from the Contract Purchase Date and expiration mileage is derived by adding Miles of Coverage as shown on the RegistrationPage to the Odometer Mileage at Contract Purchase Date. The maximum expiration mileage for Ultimate Wrap Coverage and Ultimate Diesel/Turbo WrapCoverage is 100,000 Odometer Miles, for Ultimate Coverage 125,000 Odometer Miles and for Preferred, Enhanced and Powertrain Coverages 150,000Odometer Miles.

2. COVERAGEThe Coverage afforded You for Your Vehicle is fully described in this Contract. Please see section: "Schedule of Coverages" of this Contract.

3. BREAKDOWN OF COVERED PARTSWe will pay or reimburse You for approved costs to repair or replace any Breakdown of a part listed in the Schedule of Coverages. REPLACEMENT PARTS MAYBE NEW, REMANUFACTURED, INDEPENDENTLY MANUFACTURED/DISTRIBUTED OR OF LIKE KIND AND QUALITY AT THE DISCRETION OF THE ADMINISTRATOR.

4. DEDUCTIBLEIn the event of a Breakdown covered by this Contract, You may be required to pay a Deductible. No Deductible payment is required with respect to BenefitCoverages, if provided by this Contract. You have a Per Repair Visit Deductible, as shown on the Registration Page, the Deductible amount will be appliedon a Per Repair Visit basis. If Disappearing has been marked on the Registration Page Deductible Plan box (available for $100 Deductible only), Your Deductiblewill be waived; provided You have repairs made at the dealership where You purchased this Contract. If the Deductible box is blank on Your RegistrationPage, Your Deductible is $100. Should a covered Breakdown take more than one visit to repair, only one Deductible will apply for that Breakdown.

5. TERRITORYThis Contract applies only to Breakdowns that occur and repairs made within the United States of America and Canada.

6. LIMITS OF LIABILITYa. Per Repair Visit - Our liability for any one (1) Repair Visit shall in no event exceed the trade-in value of Your Vehicle at the time of said Repair Visit, as

listed in the NADA Used Car Guide.b. Aggregate - The total of all claims and benefits paid or payable while this Contract is in force shall not exceed the price You paid for Your Vehicle

(excluding tax, title and license fees).NOTE: The established value of the Vehicle does not take into consideration the cost of repairs and no deduction for the cost of repairs is to be taken fromthe published value.

7. MAINTENANCE REQUIREMENTSa. You must have Your Vehicle checked and serviced in accordance with the manufacturer’s recommendations, as outlined in the Owner’s

Manual. NOTE: Your Owner’s Manual lists different servicing recommendations based on Your individual driving habits and climate conditions.You are required to follow the maintenance schedule that applies to Your conditions. Failure to follow the manufacturer’s recommendationsthat apply to Your specific conditions may result in the denial of Coverage. If an Owner’s Manual is not provided, You can contact YourVehicle’s manufacturer for maintenance requirements.

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b. It is required that verifiable receipts be retained for all maintenance services. You must retain verifiable receipts proving purchases of allrequired parts and materials necessary to perform the required maintenance; confirming the date and mileage for the services performed.Maintenance and/or service work receipts will be requested by the Administrator.

8. TRANSFER OF YOUR VEHICLE SERVICE CONTRACTa. Your Contract may be transferable to someone to whom You sell or otherwise transfer Your Vehicle while this Contract is still in force. This Contract

cannot be transferred if the title transfer of Your Vehicle passes through an entity other than the subsequent buyer, or Your Vehicle is sold or traded toa dealership, leasing agency or entity/individual in the business of selling vehicles. This Contract can only be transferred once and the transfer must beinitiated by the original Contract Holder.

b. To transfer, the following must be submitted to the Administrator within 30 days of the change of ownership to a subsequent individual purchaser:- A completed transfer form (can be obtained by logging on to www.warrantech.com); with- Name and Address of new owner, date of sale to new owner, current mileage; and- $75.00 Transfer Fee ($40.00 Florida Only) made payable to the Administrator.

c. Any remaining manufacturer’s warranty must also be transferred at the same time as Vehicle ownership transfer. Copies of all maintenance recordsshowing actual oil changes and manufacturer’s maintenance must be given to the new owner. These maintenance records must be retained along withsimilar documentation for future maintenance work which the new owner has performed in accordance with the Maintenance Requirements of thisContract. If necessary, these documents will be verified by the Administrator.

9. OUR RIGHT TO RECOVER PAYMENTIf You have a right to recover funds that We have paid under this Contract against another party (such as a manufacturer’s warranty claim, parts warranty, other service contract, etc.), Your rights shall become Our rights. You agree to provide reasonable assistance to help Us to recover these funds. We shallrecover only the excess after You are fully compensated for Your loss.

10. RENEWABLE COVERAGEAll Vehicle Service Contracts may be replaced upon expiration in accordance with the guidelines outlined herein. The request for replacement must be madeat least 30 days and/or 1,000 miles prior to the expiration of the Vehicle Service Contract in order to qualify for a Replacement Contract. The Vehicle mustmeet the then current underwriting guidelines relative to the Vehicle eligibility and Coverage availability. A full mechanical inspection of the Vehicle may berequired. If all the above criteria are met, the Dealer may issue a Replacement Vehicle Service Contract. A Vehicle Service Contract may be issued subjectto the payment of the amount due on the type of Vehicle being covered, for the Plan purchased, pursuant to the then current rates and guidelines.

11. FINANCIAL AGREEMENTSIf this Contract was financed (purchased on a payment plan) by a funding party, the funding party shall be entitled to any refund(s) resulting from cancellationof this Contract for any reason including repossession of Your Vehicle, or total loss of Your Vehicle. Failure to make monthly payments in a timely mannermay result in cancellation of this Contract and no refund will be due and no claims will be approved.

CANCELLATION OF YOUR CONTRACTa. You may cancel this Contract at any time, including when a loss of the Vehicle occurs or when You sell Your Vehicle without transfer of this Contract. To

cancel, You must submit a written request to the Issuing Dealer. If You cancel this Contract, it will not be reinstated. An odometer or notarized statementindicating the odometer reading on the date of the request will be required. This Contract can only be cancelled by the original Contract Holder.

PROVISIONS OF THIS VEHICLE SERVICE CONTRACT (CONTINUED)

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REV0312 98CE0112Page 4

b. We may cancel this Contract for non-payment of the Contract charge, or for misrepresentation in the submission of a claim. We may cancel this Contractif Your Vehicle is found to be modified in a manner not recommended by the manufacturer, or Your Vehicle is found to be used as a Commercial Vehicleand the applicable surcharge has not been marked on the Registration Page and payment has not been received for this surcharge.

c. If Your Vehicle and this Contract have been financed, the lienholder shown on the Registration Page may cancel this Contract for non-payment, (exceptin the states of Utah, Washington and Wyoming), or if Your Vehicle is declared a total loss or is repossessed.

d. If this Contract is cancelled within the first sixty (60) days and no claims have been filed, We will refund the entire Contract charge paid. If this Contract iscancelled after the first sixty (60) days or a claim has been filed, We will refund an amount of the Contract charge according to the pro-rata method reflectingthe greater of the days in force or the miles driven based on the term/miles selected and the date Coverage begins, less a fifty dollar ($50.00) administrativefee. In the event of cancellation, the lienholder, if any, will be named on a cancellation refund check as their interest may appear.

HOW TO FILE A CLAIMA. IF THE VEHICLE INCURS A BREAKDOWN, YOU SHOULD TAKE THE FOLLOWING STEPS:

1. Prevent Further Damage - Take immediate action to prevent further damage. This Contract will not cover the damage caused by not securing a repairwithin a reasonable amount of time when a Breakdown has occurred. The operator is responsible for observing Vehicle warning lights and gauges, andtaking appropriate action immediately. Failure to do so may result in the denial of Coverage.

2. Get the Vehicle to a Licensed Repair Facility - If the Vehicle breaks down, take the Vehicle to any licensed repair facility (the Administrator can assistin locating a repair facility).

3. Provide Repair Facility with a Copy of this Contract and/or this Contract Number.IMPORTANT: Evaluating the cause of the failure does not mean that the failure is covered under this Contract. All covered repairs must be Registered with the Administrator.4. Register Repairs with the Administrator - Ask the Service Manager to call the Administrator’s Support Representative at (877) 477-4251 to Register

the claim. If the Service Manager is unable to call, You must call prior to any repairs being performed. Prior to any repair being made, You or the repairfacility must contact the Administrator to Register the claim. Any claim for repairs that have not been Registered will not be covered except as providedunder Emergency Repairs. The amount Registered with the Administrator is the maximum amount that will be paid for repairs covered under the termsof the Contract. Any additional amount must be Registered with the Administrator, prior to submitting the claim for payment.

NOTE: Any major component failure that has a verifiable complaint, i.e., slipping transmission, knocking engine, etc., should be called in prior to any Teardown.5. Authorization for Teardown and/or Inspection - In some cases, You may need to authorize the repair facility to Teardown Your Vehicle in order to

determine the cause and cost of the repair. You will be responsible for these charges if the failure is not covered under this Contract. We reserve theright to require an inspection of Your Vehicle prior to any repair being made. Instruct the repair facility to save all components including fluids and filters,in the event the Administrator requires an inspection.

IMPORTANT: The cost of the Teardown will not be paid if the failure of the component disassembled is not covered under this Contract.B. SERVICE MANAGER’S GUIDE TO FILING A CLAIM:

1. Customer’s Complaint, Cause, Cure and Cost – Assess the problem(s), cause, cure of the failure and cost of the repairs.

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2. Register the Repair with the Administrator – The repair facility must call the Administrator’s Support Representative at (877) 477-4251 to Registerthe claim. The following items are necessary when placing the call:a. Last 8 Digits of the Vehicle Identification Numberb. Date of the Repair Orderc. Mileage on Vehicle at Time of Repaird. Repair Order Number

NOTE: We use a voice activated system to assist in starting your claim to help expedite the process. Background noise can hinder this process.Once the claim has been initiated, the following information is needed:

I. Customer’s ComplaintII. Cause of Failure and CureIII. Cost of the RepairIV. Factory Part Number(s)

3. The Support Representative will Verify the Coverage and –A. Register Claim – The Administrator will Register the claim by issuing a Reference Number. This Reference Number must be recorded on the

Repair Order. The Registered claim amount is the maximum that will be paid. Any additional amounts must be Registered with the Administrator, prior to submitting the claim for payment. At the time the claim is Registered, We will adjust the labor hours according to a nationally recognized labor time guide. We accept nationally published labor guides (including factory labor guides) at industry standard times, including, Mitchell, Motor, Chilton, All-Data and Mitchell OnDemand.

ORB. Request Additional Evaluation – Request further evaluation, Teardown or outside inspection.

I. Inspection – The Administrator reserves the right to require an inspection of the Vehicle prior to any repair being accomplished. Diagnostic procedures not associated and/or not required with the Teardown are not covered.

II. Teardown – If a Teardown is necessary in order to determine the cause of failure, the Contract Holder must approve the Teardown. If thecomponent disassembled is not covered, then the Contract Holder must pay for the Teardown.

Listed below is the Inspection Teardown Policy:a. Save all components, including fluids and filters, that need to be inspected. We may require covered components to be retained for Our disposal.b. The Support Representative will arrange for inspection.c. If not visited within 48 hours, call the Support Representative.

ORC. Deny Claim – Deny the request.

4. Review Coverage – After the Administrator has been contacted, the Service Manager and Contract Holder should review what will be covered by thisContract and what portions of the repairs, if any, will not be covered.

5. Contract Holder’s Approval for Repairs – Contract Holder’s approval is required to complete the repairs. All Repair Orders must have Contract Holder’s signature.

HOW TO FILE A CLAIM (CONTINUED)

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6. Pay Any Applicable Deductible - We will reimburse the repair facility or the Contract Holder for the cost of the work performed on the Vehicle that iscovered by this Contract and previously authorized, less the Deductible (if any). Once authorization is obtained, and the repair is completed, all RepairOrders and documentation must be submitted to the Administrator within sixty (60) days (90 days in Florida) (365 days in Wisconsin) (as soon asreasonably possible in Utah), to be eligible for payment.

7. Emergency Repairs - Should an emergency occur which requires a Breakdown repair be made at a time when the Administrator’s office cannot becontacted, the Contract Holder must call the Administrator’s office within five (5) business days from the date of repair (365 days in Wisconsin) (as soonas reasonably possible in Utah), to determine if such a repair will be covered by this Contract. If covered, the Contract Holder will be reimbursed for therepair subject to the Terms and Conditions contained herein.

C. IF YOUR VEHICLE BREAKS DOWN ON THE ROAD:Follow the same steps as above. If necessary, the repair facility will be paid, less the Deductible (if any), by the Administrator’s national charge card system (MasterCard or VISA) on the Contract Holder’s behalf. In some cases, the Contract Holder may need to pay the repair bill in full. If so, Contract Holder will be reimbursed for the Registered amount of the repair, less the Deductible (if any). If there are any questions regarding claim procedures or Coverages, please call the Administrator at the number below and ask for a Customer Support Representative.

Warrantech Automotive, Inc.P.O. Box 1179, Bedford, TX 76095

Customer Service / Claims (877) 477-4251*; Fax (817) 785-6703Email: [email protected] 24 hours a day / 365 days a year

*For Towing/Road Service and Lost Key/Lockout Assistance, Call (800) 559-0036You will be requested to provide Your Contract number, Producer Code (43515) and Plan Letter (AN)

(does not apply to Recreational Vehicles and Travel Trailers)Many vehicle manufacturers provide Road Club Service during the manufacturer’s limited warranty period, please

refer to Your manufacturer’s road club benefits on how to obtain service.

EXCLUSIONSTHIS VEHICLE SERVICE CONTRACT PROVIDES NO COVERAGE OR BENEFITS:

A. For any part not specifically listed in the Schedule of Coverages, Ultimate Coverage or Ultimate Wrap Coverage, any of the following parts: carburetor, battery and battery cable/harness, standard transmission clutch assembly, friction clutch disc and pressure plate, distributor cap and rotor, safety restraint systems (including air bags), glass, lenses, sealed beams, light bulbs, fuses, circuit breakers, cellular phones, game centers, AM/FM radio/cassette/CD players exceeding $3000 repair or replacement cost, speakers, audio/video equipment, heads up displays on windshields (whether or not related to touch screen and/or voice activated accessories), any pixel damage on display screens, electronic

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EXCLUSIONS (CONTINUED)

transmitting/receiving devices (unless listed as specific covered parts), remote control consoles, radar detection devices, brake rotors and drums, all exhaust components, and the following emission components: EGR purge valve/solenoids/sensors, vacuum canister, vapor return canister, vapor return lines/valves, air pump/lines/valves, catalytic converter/filtering/sensors, emission vapor sensors, gas cap/filler neck, weather strips, trim, moldings, bright metal chrome, upholstery and carpet, paint, outside ornamentation, bumpers, body sheet metal and panels, frame and structural body parts, vinyl and convertible tops, any convertible top assemblies, hardware or linkages, tires, wheels/rims. External nuts, bolts and fasteners are not covered unless specifically listed in the Schedule of Coverages (except where required in conjunction with a covered repair).

B. For maintenance services and parts described in Your Vehicle’s owner’s manual as supplied by the manufacturer and other normal maintenance services and parts which include, but are not limited to: alignments, adjustments, wheel balancing, tune-ups, spark plugs, spark plug wires, glow plugs, hoses (unless listed as specific covered parts), drive belts, brake pads, brake linings/shoes, and wiper blades. Filters, lubricants, coolants, fluids and refrigerants will be covered only if replacement is required in connection with a Breakdown.

C. For any damage and/or Breakdown resulting from collision, road hazard, fire, theft, vandalism, riot, acts of terrorism, explosion, lightning, earthquake, freezing, rust or corrosion, windstorm, hail, water or flood, acts of God, salt, environmental damage, chemicals, contamination of fluids, fuels, coolants or lubricants.

D. For any Breakdown caused by misuse, abuse, negligence, lack of normal maintenance required by the manufacturer’s maintenance schedule for Your Vehicle, or improper servicing or repairs subsequent to purchase. For any Breakdown caused by sludge build-up resulting from Your failure to perform recommended maintenance services, or failure to maintain proper levels of lubricants and/or coolants, or Breakdowns caused by fuels containing more than 10% Ethanol (if the engine was not manufactured for this fuel mixture), or failure to protect Your Vehicle from further damage when a Breakdown has occurred or failure to have Your Vehicle towed to the service facility when continued operation may result in further damage. Continued operation includes Your failure to observe warning lights, gauges, or any other signs of overheating or component failure, such as fluid leakage, slipping, knocking, or smoking, and not protecting Your Vehicle by continuing to drive creating damage beyond the initial failure.

E. For any repair or replacement of any covered part if a Breakdown has not occurred or if the wear on that part has not exceeded the field tolerances allowed by the manufacturer. Any part that a repair facility or manufacturer recommends or requires that it be replaced or repaired, or is an update, and is not a Breakdown, is Your responsibility and expense.

F. If any alterations have been made to Your Vehicle or You are using or have used Your Vehicle in a manner not recommended by the manufacturer, including but not limited to, the failure of any custom or add-on part, all frame or suspension modifications, lift kits (unless appropriate surcharge is marked on the Registration Page [Trucks & SUVs only] and not to exceed 4 inch combined lift), any tire that is not recommended by the original manufacturer if it creates an odometer/speedometer variance of greater than 4% (unless appropriate surcharge is marked on the Registration Page [Trucks & SUVs only] and not to exceed the maximum tire height and the maximum tire width allowed by the lift kit manufacturer), trailer hitches. Also not covered are any emissions and/or exhaust systems modifications, engine modifications, transmission modifications, and/or drive axle modifications, which includes any performance modifications.

G. If, while owned by You, Your odometer has ceased to operate and odometer repairs have not been made immediately, or the odometer has been altered in any way subsequent to purchase of this Contract.

H. If Your Vehicle has ever been a total loss, salvaged, rebuilt or is a grey market vehicle.

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I. For any liability for property damage, or for injury to or death of any person arising out of the operation, maintenance or use of Your Vehicle described in this Contract, whether or not related to the parts covered. For loss of use, time, profit, inconvenience, or any other consequential loss (except as may otherwise be provided under the Schedule of Coverages), including any Consequential Damage to a non-covered part that results from a Breakdown.

J. When the responsibility for the repair is covered by an insurance policy, manufacturer and/or dealer customer assistance program, or any warranty from the manufacturer, such as extended drive train, major component or full coverage warranties, or a repairer’s guarantee/warranty (regardless of manufacturer’s or repairer’s ability to pay for such repairs). Further, Coverage under this Contract is similarly limited in the event of a Breakdown if the manufacturer has announced its responsibility through any means, including public recalls and factory service bulletins.

K. If Your Vehicle is used for towing (unless Your Vehicle is equipped with factory installed or factory authorized tow package), or is used as a Commercial unit (unless appropriate surcharge is marked on Registration Page and only as defined under "Definitions", "Commercial Use"), or is used for snow removal, rental, taxi, limousine or shuttle, towing/wrecker service, dumping (dump beds), cherry pickers, lifting or hoisting, police or emergency service, principally off-road use, prearranged or organized racing or competitive driving.

L. For any Pre-existing condition or for any Breakdown occurring before Coverage takes effect or prior to the Contract Purchase Date, or if the information provided by You, or the repair facility cannot be verified as accurate or is found to be deceptively inaccurate.

M. For Breakdowns that occur and/or repairs made outside of the United States of America and Canada.N. For Diagnostic and/or Teardown procedures that are not listed, or are in excess of the times listed in the current year’s national flat rate hourly

guide in conjunction with a covered repair.ARBITRATION PROVISION

READ THE FOLLOWING ARBITRATION PROVISION (“PROVISION”) CAREFULLY. IT LIMITS CERTAIN OF YOUR RIGHTS, INCLUDING YOUR RIGHT TO OBTAIN RELIEF OR DAMAGES THROUGH COURT ACTION.As used in this provision, “You” and “Your” means the person or persons named in this Contract, and all of his/her heirs, survivors, assigns and representatives. And “We” and “Us” shall mean the Obligor identified on the Registration Page and shall be deemed to include all of its agents, affiliates, successors and assigns, and any retailer or distributor of its products, and all of the dealers, licensees and employees of any of the foregoing entities.Any and all claims disputes, or controversies of any nature whatsoever (whether in contract, tort or otherwise, including statutory, common law, fraud (whether by misrepresentation or by omission) or other intentional tort, property, or equitable claims) arising out of, relating to, or in connection with (1) this Contract or any prior Contract, and the purchase thereof; and (2) the validity, scope, interpretation, or enforceability of this Provision or of the entire Agreement (“Claim”), shall be resolved by binding arbitration before a single arbitrator. All arbitrations shall be administered by the American Arbitration Association (“AAA”) in accordance with its Expedited Procedures of the Commercial Arbitration Rules of the AAA in effect at the time the claim is filed. The terms of this Provision shall control any in-consistency between the AAA’s Rules and this Provision. You may obtain a copy of the AAA’s rules by calling (800) 778-7879. Upon written request, We will advance to You either all or part of the fees of the AAA and of the arbitrator. The arbitrator will decide whether You or We will be responsible for these fees. The arbitrator shall apply relevant substantive law and applicable statute of limitations and shall provide written, reasoned findings of fact and conclusions of law. This Provision is part of a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act, 9 U.S.C. § et seq.If any portion of this Arbitration Provision is deemed invalid or unenforceable, it shall not invalidate the remaining portions of the Arbitration Provision.This Arbitration Provision shall inure to the benefit of and be binding on You and Us and its Provisions shall continue in force and effect subsequent to and

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notwithstanding the expiration of termination of this Contract.You agree that any arbitration proceeding will only consider Your Claims. Claims by, or on behalf of, other individuals will not be arbitrated in any proceeding that is considering Your Claims.YOU AND WE UNDERSTAND AND AGREE THAT BECAUSE OF THIS ARBITRATION PROVISION, NEITHER YOU NOR US WILL HAVE THE RIGHT TO GO TO COURT EXCEPT AS PROVIDED ABOVE OR TO HAVE A JURY TRIAL OR TO PARTICIPATE AS ANY MEMBER OF A CLASS OF CLAIMANTS TO ANY CLAIM.

SPECIAL STATE REQUIREMENTS / DISCLOSURESThe following Special State Requirements and/or Disclosures apply if this Contract was purchased in one of the following states

and supersede any other provision herein.ALABAMA

No administrative fee will be charged if We cancel Your Contract. In the event We cancel this Contract, written notice will be sent to Your last known address at least five (5) days prior to cancellation with the effective date of the cancellation and the reason for the cancellation. Prior notice is not required if the reason for cancellation is non-payment of the provider fee or material misrepresentation by the Service Contract Holder to the provider relating to the covered property or its use.If You cancel this Contract within sixty (60) days of the Contract Purchase Date, a ten percent (10%) penalty per month shall be added to a refund not paid or credited within forty-five (45) days after return of the Contract to the Administrator.An administrative fee not to exceed twenty-five dollars ($25.00) will be charged for cancellations occurring after sixty (60) days, or if a claim has been filed.

ALASKAThis Contract does provide Coverage if Your Vehicle is used for snow removal, provided Your Vehicle is properly equipped for such use and is not used commercially.This Contract does not provide Coverage for damages for bad faith, punitive or exemplary damages, personal injury including bodily injury, property damage (except as specifically stated in the Contract), and attorney’s fees.

ARIZONAYou may also cancel this Contract by returning it to the Administrator, Warrantech Automotive, Inc., as listed on the Registration Page.We may cancel this Contract for non-payment of the Contract charge, or for Your misrepresentation in the submission of a claim. We may cancel this Contract if Your Vehicle is found to be modified by You in a manner not recommended by the manufacturer after the Contract start date, or Your Vehicle is found to be used as a Commercial Vehicle and the applicable surcharge has not been marked on the Registration Page and payment has not been received for this surcharge.Only those alterations made to Your Vehicle after the Contract start date are excluded as noted in EXCLUSION F.EXCLUSION H. does not apply to Arizona residents. EXCLUSIONS SECTION - Item L. is deleted and replaced with the following:L. If the information provided by You cannot be verified as accurate or is found to be deceptively inaccurate.The Arbitration Provision does not prohibit an Arizona resident from following the process to resolve complaints as outlined by the Arizona Department of Insurance. To learn more about this process, You may contact the Arizona Department of Insurance at 2910 N. 44th St., 2nd Floor, Phoenix, AZ 85018-7256, ATTN: Consumer Affairs.

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ARBITRATION PROVISION (CONTINUED)

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ARKANSASIf You cancel this Contract within sixty (60) days of the Contract Purchase Date, a ten percent (10%) penalty per month shall be added to a refund not paid or credited within forty-five (45) days after return of the Contract to the Administrator.

CALIFORNIAThe definition of Breakdown means the failure of a covered part under normal service due to defects in material and workmanship. A covered part has failed when it can no longer perform the function for which it was designed solely because of its condition and not because of the action or inaction of any non-covered parts.The definition of Pre-existing means existing prior to the Contract Purchase Date as shown on the Registration Page of this Service Contract.We cannot deny a claim solely based on untrue information having been provided during the course of filing a claim.If We cancel this Contract the cancellation refund will be paid within thirty (30) days of the cancellation and a notice of cancellation will be mailed to You listing the reason for cancellation. The Contract ceases to be valid no less than five (5) days after the postmark date of such notice. If We cancel this Contract within sixty (60) days, the entire Contract price will be refunded, less any claims paid or approved for payment prior to the cancellation date. If We cancel this Contract after sixty (60) days, We will refund an amount of the Contract price according to the pro-rata method reflecting the greater of the days in force or the miles driven based on the term/miles selected and the date Coverage begins. If We cancel this Contract, no administrative fee will be charged. In the event of cancellation, any claim filed and/or approved prior to the cancellation date will be honored and/or reviewed for Coverage under the terms of the Contract. If You cancel this Contract after sixty (60) days, We will refund an amount of the Contract price according to the pro-rata method reflecting the greater of the days in force or the miles driven based on the term/miles selected and the date Coverage begins, an administrative fee not to exceed the lesser of twenty-five dollars ($25.00) or 10% of the Contract price charged will be charged.SCHEDULE OF COVERAGES - Lost Key/Lockout is not available.Under the Arbitration Provision the following is added: This Provision shall inure to the benefit of and be binding on You and Us following exhaustion of Your right to file claims with the Insurance Company and/or the California Department of Insurance (“DOI”) as specified on the Registration Page. However, if You choose to forego Your right to file Your claims with the Insurance Company and the DOI, You waive those rights and this Provision will be enforced and binding. The arbitrators shall not have the power to commit errors of law or legal reasoning, and the award may be vacated or corrected on appeal to a court of competent jurisdiction for any such error. Reference to the Federal Arbitration Act in the Arbitraton Provision of this Contract shall be replaced with the following citation: CAA (CCP § 1280 et seq). The reference to the class action waiver is hereby stricken from the ALL CAPS portion of the Arbitration Provision in this Contract. The choice of law for all California residents is California. The fee provision in the Arbitration Provision of this Contract shall be amended to include California Code of Civil Procedure, Title 9, Chapter 1 § 1284.3.

CONNECTICUTResolution of Disputes - In accord with CT Bulletin PC-45, a written complaint may be mailed to: State of Connecticut, Insurance Department, P O Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase or lease price of the product, the cost of repair of the product and a copy of the warranty Contract.Connecticut Public Act, 87-393, Laws 1987, requires an automobile dealer to provide a warranty covering certain classes of used motor vehicles as follows:Used vehicles with a sale price of $3,000 but less than $5,000 Provides coverage for 30 days or 1,500 miles, whichever occurs first.

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Used vehicles with a sale price of $5,000 or more Provides coverage for 60 days or 3,000 miles, whichever occurs first.The Vehicle You have purchased may be covered by this law. If so, the following is added to this Contract: In addition to the dealer warranty required by this law, You have elected to purchase this Contract, which may provide You with additional protection during the dealer warranty period and provides protection after the dealer warranty has expired. You have been charged separately only for this Contract. The required dealer warranty is provided free of charge. Furthermore, the definitions, Coverages and exclusions stated in this Contract apply only to this Contract and are not the terms of the required dealer warranty.If Your Vehicle is being repaired for a Breakdown covered by the warranty plan, and the warranty plan expires during the repair, the warranty plan is extended until the repair is completed.You may cancel this Contract if You return the covered Vehicle or the covered Vehicle is sold, lost, stolen, or destroyed.If We cancel this Contract for non-payment, We must provide You with a written notice at least ten (10) days prior to cancellation at Your last known address, with the effective date for the cancellation and the reason for cancellation. If We cancel this Contract for any other reason, We must provide You with a written notice at least thirty (30) days prior to cancellation at Your last known address, with the effective date for the cancellation and the reason for cancellation.

FLORIDAThe rate charged to You for this Contract is not subject to regulation by the Florida Office of Insurance Regulation.The definition of Commercial Use is deleted and replaced with the following: Commercial Use - Means Vehicles used for Farming or Ranching, Route Work (excludes Snow Removal), Job-Site Activitieis, Service or Repair Work and Delivery of Goods. Usage must not exceed manufacturer’s ratings and/or limitations and Vehicle cannot exceed 10,000 lbs. GVW.PROVISIONS OF THIS VEHICLE SERVICE CONTRACT SECTION - Item 4. is deleted and replaced with the following:4. DEDUCTIBLE In the event of a Breakdown covered by this Contract, You may be required to pay a Deductible. No Deductible payment is required with respect to Benefit

Coverages, if provided by this Contract. You have a Per Repair Visit Deductible, as shown on the Registration Page, the Deductible amount will be applied on a Per Repair Visit basis. If the Deductible box is blank on Your Registration Page, Your Deductible is $100. Should a covered Breakdown take more than one visit to repair, only one Deductible will apply for that Breakdown.

You may also cancel this Contract by contacting the Administrator, Warrantech Automotive of Florida, Inc., as listed on the Registration Page.This Contract may be cancelled by You within sixty (60) days of purchase upon written request, in which We will refund 100 percent (100%) of the gross written premium minus claims paid (if any) plus an administrative fee of 5 percent (5%). If You cancel the Contract after sixty (60) days, We will refund 90 percent (90%) of the unearned pro rata premium. If We cancel the Contract, We will return 100 percent (100%) of the unearned pro rata premium. After the Contract has been in effect for more than sixty (60) days, We may only cancel for material misrepresentation, odometer tampering, failure to maintain the motor vehicle as prescribed by the manufacturer, non-payment of premium (in which case You will be notified of cancellation by certified mail), if Your Vehicle is found to be modified in a manner not recommended by the manufacturer, or Your Vehicle is found to used as a commerical Vehicle but the applicable surcharge has not been marked on the Registration Page and payment has not been received for this surcharge. Arbitration is non-binding in the State of Florida. Arbitration proceedings shall be conducted in the county in which the consumer resides.

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GEORGIAEXCLUSIONS SECTION - Items D. and L. are deleted and replaced with the following:D. For any Breakdown caused by misuse, abuse, negligence, lack of normal maintenance required by the manufacturer’s maintenance schedule for

Your Vehicle, or improper servicing or repairs subsequent to purchase. For any Breakdown caused by contaminants resulting from Your failure to perform recommended maintenance services, or failure to maintain proper levels of lubricants and/or coolants, or Breakdowns caused by fuels containing more than 10% Ethanol (if the engine was not manufactured for this fuel mixture), or failure to protect Your Vehicle from further damage when a Breakdown has occurred or failure to have Your Vehicle towed to the service facility when continued operation may result in further damage. Continued operation includes Your failure to observe warning lights, gauges, or any other signs of overheating or component failure, such as fluid leakage, slipping, knocking, or smoking, and not protecting Your Vehicle by continuing to drive creating damage beyond the initial failure.

L. For any Pre-existing condition known to You or for any Breakdown occurring before Coverage takes effect or prior to the Contract Purchase Date, or if the information provided by You cannot be verified as accurate or is found to be deceptively inaccurate.

Only those alterations made to Your Vehicle while owned by You are excluded as noted in EXCLUSION F.The lienholder shown on the Registration Page may only cancel this Contract for non-payment if they hold a power of attorney.We may cancel this Contract for non-payment of the Contract charge, for material misrepresentation, or for fraud and no administration fee will be charged. The cancellation shall be in writing and shall not be less than 30 days from the date of mailing or delivery in person of such notice of cancellation. If this Contract is cancelled after the first sixty (60) days or a claim has been filed, We will refund an amount of the Contract charge according to the pro-rata method reflecting the greater of the days in force or the miles driven based on the term of the plan selected and the date Coverage begins. An administration fee not to exceed the lesser of 10% of the pro-rata amount or $50 will be applied if this Contract is cancelled by You. If You have cancelled this Contract and have not received the refund from Us or the Administrator within sixty (60) days of such cancellation, You may contact the Insurance Company identified on the Registration Page.The Arbitration Provision section of this Contract is stricken in its entirety.

HAWAIIThe definition of Breakdown means the failure of a covered part under normal service due to defects in material and workmanship. A covered part has failed when it can no longer perform the function for which it was designed solely because of its condition and not because of the action or inaction of any non–covered parts.Hawaii Revised Statutes requires an automobile dealer to provide a warranty covering certain classes of used motor vehicles as follows:Used vehicles with less than 25,000 miles at the time of sale Provides coverage for 90 days or 5,000 miles, whichever occurs first.Used vehicles with 25,000 miles or more but less than 50,000 miles at the time of sale Provides coverage for 60 days or 3,000 miles, whichever occurs first.Used vehicles with 50,000 miles or more but not more than 75,000 miles at the time of sale Provides coverage for 30 days or 1,000 miles, whichever occurs first.The Vehicle You have purchased may be covered by this law. If so, the following is added to this Contract: In addition to the dealer warranty required by this law, You have elected to purchase this Contract, which may provide You with additional protection during the dealer warranty period and provides protection after the dealer warranty has expired. You have been charged separately only for this Contract. The required dealer warranty is provided free of charge. Furthermore, the definitions, Coverages and exclusions stated in this Contract apply only to this Contract and are not the terms of the required dealer warranty.

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If You cancel this Contract within sixty (60) days of the Contract Purchase Date, a ten percent (10%) penalty per month shall be added to a refund not paid or credited within forty-five (45) days after return of the Contract to the Administrator.

IDAHONotice - Coverage afforded under this Contract is not guaranteed by the Idaho Insurance Guarantee Association.

ILLINOISThe Vehicle Service Contract provider may retain a cancellation fee not to exceed the lesser of 10% of the Vehicle Service Contract price or fifty dollars ($50).

INDIANAYour proof of payment to the issuing dealer for this Contract shall be considered proof of payment to the Insurance Company which guarantees Our obligations to You.EXCLUSIONS SECTION- Item L. is deleted and replace with the following:L. For any Pre-existing condition known to You or for any Breakdown occurring before Coverage takes effect or prior to the Contract Purchase Date,

or if the information provided by You cannot be verified as accurate or is found to be deceptively inaccurate. Arbitration is not mandatory and is non-binding in the State of Indiana. Arbitration proceedings shall be conducted in the county in which the consumer resides.

IOWAIf You have any questions regarding this Contract, You may contact the Administrator by mail or by phone. Refer to the Registration Page for the Administrator’s address and toll free telephone number. Iowa residents only may also contact the Iowa Insurance Commissioner at the following address: Iowa Insurance Department, 330 Maple Street, Des Moines, Iowa 50319-0065, (877) 955-1212.If You cancel this Contract, We must mail written notice of cancellation to You within 15 days of cancellation. If You cancel this Contract within sixty (60) days of the Contract Purchase Date, a ten percent (10%) penalty will be added each month to any refund not paid to the Contract Holder within thirty (30) days of the return of the Service Contract to the Service Company.

KANSASSCHEDULE OF COVERAGES – Lost Key/Lockout is not available.

LOUISIANACANCELLATION OF YOUR CONTRACT SECTION – Item d. is deleted and replaced with the following:d. If You cancel this Contract within the first thirty (30) days, the full price You paid for the Service Contract will be refunded, less a fifty dollar ($50)

administrative fee. If You cancel this Contract after the first thirty (30) days, We will refund to You an amount according to the pro-rata method reflecting the greater of the days in force or the miles driven based on the term/miles selected and the date Coverage begins, less a fifty dollar ($50) administrative fee. In the event of cancellation, the lienholder, if any, will be named on a cancellation refund check as their interest may appear.

MAINEAn administrative fee not to exceed fifty dollars ($50.00) or ten percent (10%) of the Contract charge, whichever is less, will be charged for cancellations occurring after sixty (60) days or if a claim has been filed. If We cancel this Contract, We shall mail a written notice to You at Your last known address at least five (5) days prior to cancellation. Prior notice is not required if the reason for cancellation is non-payment of the provider fee, a material misrepresentation by You to the provider or a substantial breach of duties by You relating to the covered product or its use. The notice will state the effective date of the cancellation and the reason for the cancellation.

Page 13

SPECIAL STATE REQUIREMENTS/DISCLOSURES: HAWAII (CONTINUED)

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YOUR CONTRACT NUMBER SELLING DEALER CODE LOCAL AGENT CODE

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.This is Your CUSTOMER CONTRACT NUMBER. Please use this number in any phone or written communication.

DESCRIPTION OF YOUR VEHICLE:

CONTRACT HOLDER (You, Your): CONTRACT HOLDER ADDRESS:

A74WANX0812

CONTRACT HOLDER SIGNATURE EMAIL ADDRESS

AUTHORIZED DEALER SIGNATURE DATE

(Phone: )

YEAR MAKE MODEL VEHICLE ID NUMBER (VIN)

REGISTRATION PAGE

Distribution: White – Administrator; Green – Agent; Canary – Dealer Copy; Pink – Customer Copy; Goldenrod – Lienholder Copy

▼ FOLD HERE ▼

ADDRESS

*CONTRACT PURCHASE DATE *ODOMETER MILEAGE AT CONTRACT PURCHASE DATE

LIENHOLDER: (Needed only when Contracts are financed)DEALER/LESSOR:

VEHICLE PURCHASE PRICE

VEHICLE TYPE

FULL PAY

INSTALLMENT

PRODUCTS PURCHASED

APPEARANCE PACKAGE

24 months 36 months 48 months 60 months

TIRE & WHEEL

36 months 60 months tire size make

NEW

USED

CONTRACT PRICE:

CONTRACT PRICE:

PHONE

ADDRESS

PHONE

*Expiration is measured in time from the Contract Purchase Date. When determining expiration, the Months selected for the Product(s) Purchased are added to the Contract Purchase Date.

The definition of “We, Us and Our” used frequently throughout the Contracts is defined as Warrantech Automotive, Inc., P.O. Box 1009, Bedford, TX 76095, (888) 305-8139. If these Contracts were purchased in New Jersey or any other states where required by law, “We, Us and Our” is defined as the Dealer or Lessor from whom You purchased or leased the Vehicle described on the Registration Page. For additional Definitions, please refer to the Contract for the Product(s) Purchased.

Our obligations and the performance to You under these Contracts are guaranteed and insured by a policy issued by Wesco Insurance Company (a California approved Insurance Company), 59 Maiden Lane, 6th Floor, New York, NY 10038. If a covered claim is not paid within sixty (60) days [except Arizona thirty (30) days] after proof of loss has been filed, You may file a claim directly with the Insurance Company at the above address or by calling (866) 505-4048.

California residents, the Contracts' Obligor/Provider is Warrantech Automotive, Inc., P.O. Box 1009, Bedford, TX 76095, (877) 647-9751, California License #0794784. The Administrator is Nation Motor Club, Inc. d/b/a NSD Insurance Marketing, 800 Yamato Road, Suite 100, Boca Raton, FL 33431, (800) 971-4379, California License #OF82045. You may file a claim directly with the Insurance Company if any promise made in the Contracts has been denied or has not been honored within sixty (60) days after Your request. If You are not satisfied with the Insurance Company’s response, You may contact the California Department of Insurance at (800) 927-4357.

Washington insurance policy number for the service contract reimbursement policy issued by Wesco Insurance Company is WIC-WAR-VSC-040111. You may file a claim directly with the Insurance Carrier at any time.

Oklahoma residents, the Contracts' Obligor is WARRANTECH AUTOMOTIVE OF FLORIDA, INC., P.O. Box 959, Bedford, TX 76095, (800) 577-6624 and the Administrator is NIU of Florida, Inc., 800 Yamato Road, Suite 100, Boca Raton, FL 33431, (800) 971-4379.

Florida residents, the Contracts' Obligor/Provider is WESCO INSURANCE COMPANY, 59 Maiden Lane, 6th Floor, New York, NY 10038, (866) 327-5818, LICENSE #01913, and the Administrator is NIU of Florida, Inc., 800 Yamato Road, Suite 100, Boca Raton, FL 33431, (800) 971-4379, LICENSE #01238.

Wisconsin residents, the Contracts' Obligor is AMT Warranty Corp., 59 Maiden Lane, 6th Floor, New York, NY, (866) 505-4051.

SAMPLE

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53WAPP0812 REV0713 1

The following definitions apply to words frequently used in this Contract and appear in Bold Faced Type:You, Your – Means the Contract Holder shown on the Registration Page or the person to whom this Contract was properly transferred.We, Us, Our – Means the provider for this Contract as stated on the Registration Page attached to this Contract.Administrator – Means NIU of Florida, Inc. for all coverage provided by this Contract except Interior Fabric Repair and Warrantech Automotive, Inc. for Interior Fabric Repair.Commercial Use – Means vehicles used for farming or ranching, route work, job-site activities, service or repair work and delivery of goods.Contract – Means the Appearance Package Protection Service Contract which You have purchased from Us to protect Your Vehicle.Paintless Dent Repair (“PDR”) – Means the process of repairing dents or dings that are smaller than four inches (4”) in diameter on Your Vehicle’s exterior painted sheet vertical metal body panels, through the utilization of special tools designed to gently remove minor dents without affecting the metal’s paint finish.Interior Fabric Repair (“IFR”) - Means the repair of burns, cuts, rips or tears that are smaller than two inches (2”) in diameter, which occur to the Vehicle’s interior seats, upholstery or carpet after coverage is effective for the Vehicle under this Contract.Key/FOB Replacement - Means the replacement of eligible keys (including FOB and/or remote) which were provided to the Registered Owner at the Vehicle’s original delivery. Only the two Key/FOB(s) provided at Vehicle’s purchase date are eligible for replacement.OEM Warranty – Means the original equipment manufacturer’s warranty attached to Your Vehicle, which covers expenses incurred for necessary repairs to fix any defects in material or workmanship.Network Technicians – Means the certified specialists that We have contracted with to provide services for Your Vehicle under the terms of this Contract.Registration Page – Means the numbered document which must be attached to and forms part of this Contract. It lists information regarding You, Your Vehicle, product purchased, and other vital information.Registered – Means a claim has been recorded only when the Administrator or Provider has been contacted and has issued a claim reference number.Vehicle – Means the automobile which is described on the Registration Page.

BENEFITS:PAINTLESS DENT REPAIR (“PDR”): We agree to provide unlimited Paintless Dent Repairs for Your Vehicle, in accordance with the terms of this Contract, while coverage is effective for the Vehicle.INTERIOR FABRIC REPAIRS: We agree to provide unlimited Interior Fabric Repairs for Your Vehicle, in accordance with the terms of this Contract, while coverage is effective for the Vehicle.KEY/FOB REPLACEMENTS: In the event Your Vehicle’s key/fob is damaged, lost or stolen, this Contract will cover the costs of a replacement key/fob for the covered Vehicle. The value of the key/fob cannot exceed the LIMIT OF LIABILITY shown below. Benefits are only available when two key/fobs are provided at the time of sale. NOTE: This benefit is not available until after a sixty (60) day waiting period.You are responsible for all charges associated with any diagnostic, disassembly, service or repair services that are not specifically defined in this Contract. This Contract does not cover repairs for any of the causes, or provide coverage for any losses, set forth in the Section entitled “EXCLUSIONS & LIMITATIONS” below.

ROADSIDE ASSISTANCENo Deductible applies to the following:Emergency Road Service (855) 548-5623Producer Code: 81125, Plan: “R”, Member ID: this is Your Contract Number located at the top of the Registration Page.24-hour emergency road service is provided through Nation Motor Club, Inc., administrative offices at 800 Yamato Road, Suite 100, Boca Raton, FL 33431.• For Arizona, Arkansas, Hawaii, Louisiana, Massachusetts,

Nevada, Tennessee, Texas and Washington members, services are provided by Nation Motor Club, Inc. dba Nation Safe Drivers.

• ForCaliforniamembers,servicesareprovidedbyNationMotorClub, Inc., California Motor Club Permit Number 5157-3.

Emergency Road Service is available when Your Vehicle is disabled as long as this Contract is in effect. Note: One paid benefit per 72-hours.EMERGENCY ROAD SERVICE consists of:Mechanical First Aid: Any service requiring a minor adjustment (exclusive of parts) to enable Your disabled Vehicle to proceed under its own power.Tire Service: Changing of a flat tire with an inflated spare.Battery Service: Attempting to start a Vehicle with a booster battery.Delivery Service: Delivery of emergency supplies of gasoline, oil or water and other accessories and supplies as may be required and available. Materials being delivered will be paid for by the customer.Towing Service: When Your Vehicle is disabled, it will be hooked up and towed up to twenty-five (25) miles to a destination of Your choice by an authorized towing service.Locksmith Service: If keys are locked inside Your Vehicle, a locksmith will be dispatched to assist You in gaining entry to Your locked Vehicle.EMERGENCY ROAD SERVICE WILL BE ADMINISTERED BY NATION MOTOR CLUB, INC. DBA NATION SAFE DRIVERS, 800 YAMATO ROAD, SUITE 100, BOCA RATON, FLORIDA 33431.

HOW TO FILE A CLAIM:IF YOUR VEHICLE NEEDS A PAINTLESS DENT OR

INTERIOR FABRIC REPAIR, YOU WILL NEED TO TAKE THE FOLLOWING STEPS:

1. Register Claim with the Administrator - With your Registration Page available; call (800) 971-4379 to Register Your claim for PDR or IFR services. After Your coverage has been verified and all information necessary to process Your claim has been provided, a Network Technician will be assigned. All claims must be Registered prior to repairs being made in order to be eligible for coverage under this Contract. Please note that this is not a reimbursement plan. Repairs must be made within sixty (60) days of the date of occurrence notwithstanding any other provision of this Contract. IMPORTANT: Registering a claim does not guarantee that the repair services are covered under this Contract.

PAINTLESS DENT REPAIR ADMINISTRATOR:NIU OF FLORIDA, INC.

800 Yamato Road, Suite 100Boca Raton, FL 33431

(800) 971-4379

INTERIOR FABRIC REPAIR ADMINISTRATOR:WARRANTECH AUTOMOTIVE, INC.

P.O. Box 1009Bedford, TX 76095

(888) 305-8139

DEFINITIONS

APPEARANCE PACKAGE

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53WAPP0812 REV0713 2

IF YOU NEED A KEY/FOB REPLACEMENT, YOU WILL NEED TO TAKE THE FOLLOWING STEPS:

1. Obtain Prior Approval from Administrator - Call (800) 971-4379 to Register Your claim for Key/Fob Replacement. After the Administrator verifies coverage, a claim Reference Number will be issued to You. All claims must be first Registered with the Administrator, and the corresponding claim Reference Number must be provided to the repairing dealer in order to be eligible for coverage under this Contract. IMPORTANT: registering a claim with the Administrator does not guarantee that the Key/Fob Replacement benefit will be provided under this Contract.

2. Return to Your Issuing Dealer - With Your Contract, Registration Page, and claim Reference Number available; go to Your issuing dealer. If it is not possible or practicable to return to Your issuing dealer, You must inform the Administrator and You will be directed to an appropriate franchise dealer.

3. Provide the Dealer a Copy of Your Contract, Registration Page and Claim Number - The dealer will evaluate Your Vehicle’s key/fob in order to determine whether a replacement is necessary. IMPORTANT: All non-working keys/fobs must be made available to the dealer for inspection, and mere evaluation of damage does not guarantee coverage under this Contract. The dealer must submit a signed copy of the original repair order to the Administrator for payment.

If You are unable to go to Your issuing dealer, You may be required to pay for the replacement key/fob and then submit appropriate documentation to the Administrator for reimbursement. You are not responsible for any covered key replacement cutting/programming costs; unless the total costs exceed the LIMIT OF LIABILITY for the Key/Fob Replacement benefit under this Contract.

KEY/FOB REPLACEMENT ADMINISTRATOR:NATION MOTOR CLUB, INC.

800 Yamato Road, Suite 100Boca Raton, FL 33431

(800) 971-4379

EXCLUSIONS & LIMITATIONS:

THIS CONTRACT PROVIDES NO COVERAGE OR BENEFITS FOR:A. DENTS OR DINGS LARGER THAN FOUR INCHES (4”) IN

DIAMETER, OR IN WHICH ACCESS IS RESTRICTED (I.E. DUE TO AFTERMARKET ACCESSORIES, DOUBLE METAL PANELS, BRACING, ETC.), PDR WHERE THERE IS ANY PAINT DAMAGE WHATSOEVER OR ANY CREASED METAL.

B. BURNS, CUTS, RIPS OR TEARS ON THE INTERIOR UPHOLSTERY, SEATS, OR CARPET THAT ARE LARGER THAN TWO INCHES (2”) IN DIAMETER.

C. DAMAGE TO ANY INTERIOR ELEMENT THAT IS NOT MADE OF FABRIC (I.E. DASHBOARDS, FLOOR/CARGO MATS, STEREO, ETC.).

D. DAMAGE TO ANY EXTERIOR BODY PANEL OR PART THAT IS MADE OF NON-METAL MATERIAL OR IS UNPAINTED (INCLUDING: CHROME, PLASTIC, GLASS, RUBBER, MAGNESIUM PANELS, FAUX OR REAL WOOD TRIM, OR CARBON FIBER TRIM).

E. DAMAGE TO ANY AREA WITHIN OR ON THE VEHICLE’S UNDERCARRIAGE, BUMPERS, GRILLS, WINDOWS, OR TIRE/WHEELS.

F. DAMAGE TO ANY ROOF PANEL IN WHICH A SUNROOF OR MOON ROOF HAS BEEN INSTALLED.

G. DAMAGE THAT CANNOT BE REPAIRED USING THE SPECIFIC PDR PROCESS DEFINED HEREIN.

H. PRE-EXISTING CONDITIONS (PRE-EXISTING MEANS A CONDITION THAT WAS PRESENT IN/ON THE VEHICLE BEFORE COVERAGE WAS EFFECTIVE UNDER THIS CONTRACT).

I. LOSSES, DENTS OR DAMAGE RESULTING FROM MECHANICAL FAILURES; COLLISION; FIRE, THEFT, VANDALISM, RIOT, ACTS

OF TERRORISM, OR EXPLOSION; LIGHTNING, EARTHQUAKE, FREEZING, RUST OR CORROSION, WINDSTORM, HAIL, WATER OR FLOOD, ACTS OF GOD, SALT, ENVIRONMENTAL HAZARDS OR CHEMICALS; MISUSE, ABUSE OR NEGLIGENCE.

J. LOSSES COVERED UNDER ANY OEM WARRANTY, MANUFACTURER RECALL, OR AUTOMOBILE INSURANCE POLICY.

K. ANY SUBSEQUENT OR CONSEQUENTIAL LOSSES; INCLUDING BUT NOT LIMITED TO: LOSS OF USE, TIME, PROFIT, OR INCONVENIENCE.

L. LIABILITY FOR PROPERTY DAMAGE, OR FOR INJURY TO OR DEATH OF ANY PERSON ARISING OUT OF THE OPERATION, MAINTENANCE, OR USE OF THE VEHICLE; REGARDLESS OF WHETHER RELATED TO DAMAGE WHICH MAY BE OTHERWISE COVERED UNDER THIS CONTRACT.

M. PDR OR IFR SERVICES RENDERED OUTSIDE OF THE TERRITORY DEFINED IN THIS CONTRACT.

N. ANY VEHICLE UTILIZED UNDER COMMERCIAL USE.O. REPLACEMENTS OF ANY KIND (EXCEPT ELIGIBLE KEY

REPLACEMENTS) OR FOR ANY REASON TO ANY ELEMENT ASSOCIATED WITH THE VEHICLE.

P. ANY VEHICLE WEIGHING OVER ONE (1) TON GVWR, “EXOTIC VEHICLE”, OR VEHICLE WITH AN MSRP GREATER THAN ONE-HUNDRED THOUSAND DOLLARS ($100,000). AN “EXOTIC VEHICLE” INCLUDES ASTON MARTIN, BENTLEY, DODGE VIPER, FERRARI, LAMBORGHINI, LOTUS, MASERATI, MAYBACH, PLYMOUTH PROWLER, AND ROLLS ROYCE.

Q. VALET KEYS OR AFTER MARKET KEY DEVICES (SUCH AS REMOTE IGNITION START).

R. ANY REPLACEMENT KEY MADE WITHOUT PRIOR APPROVAL FROM THE ADMINISTRATOR.

S. ANY KEY REPLACEMENT OR REPAIR COVERED BY MANUFACTURER RECALL OR WARRANTY.

PROVISIONS OF THIS PROTECTION SERVICE CONTRACT:

This Contract is between Us and You, and is subject to all the terms and conditions contained herein.1. VEHICLE ELIGIBILITY Only new (or used) vehicle models that are five (5) years old or

less are eligible for coverage under this Contract. Vehicle model age is measured from the Contract purchase date.

2. CONTRACT PERIOD Expiration is measured in time from the Contract purchase date and

continues for the period of time shown on the Registration Page. In the event such period of time is not shown on the Registration Page, this Contract will continue for six (6) years after the Contract purchase date.

3. BENEFITS The benefits afforded You for Your Vehicle are fully described

in this Contract. Please see section: “Benefits” of this Contract. If the Appearance Package box is not marked in the Products Purchased section of Your Registration Page, contact Your Selling Dealer immediately.

4. DEDUCTIBLE There is no Deductible required to obtain authorized benefit under

this Contract.5. TERRITORY This Contract applies only to PDR, IFR or Key Replacement

services made within: (1) the United States of America (U.S.A.), its territories or possessions; or (2) Canada.

6. LIMITS OF LIABILITY Coverage under this Contract is unlimited for valid claims for PDR

and IFR services, as defined, during the term of this Contract. However, in no event will We, the Administrator, or a Network Technician be liable for incidental or consequential loss or damage under this Contract; including, but not limited to liability for: failure

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53WAPP0812 REV0713 3

of the PDR service to be effective or to perform at a particular pre-conceived standard or quality level; or any resultant damage to paint while performing the PDR service. For the Key/Fob Replacement benefit, the maximum amount that this Contract will provide in connection with the replacement of Your Vehicle’s damaged, lost or stolen key/fob will not exceed four-hundred dollars ($400) for standard models or eight-hundred dollars ($800) for luxury models per any consecutive twelve (12) months under the terms of this Contract. Standard Models include: Mazda, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Isuzu, Jeep, Kia, Mini, Mitsubishi, Nissan, Pontiac, Saturn, Smart Car, Subaru, Suzuki and Toyota. Luxury Models include: Acura, Audi, BMW, Cadillac, Corvette, Viper, Ford GT 350, Hummer, Infiniti, Jaguar, Land Rover, Lexus, Lincoln, Mercedes-Benz, Porsche, Saab, Volkswagen and Volvo.

7. TRANSFERS a. Your Contract may be transferred to someone to whom You

sell or otherwise transfer Your Vehicle while this Contract is still in force. This Contract cannot be transferred if the title transfer of Your Vehicle passes through an entity other than the subsequent buyer, or Your Vehicle is sold or traded to a dealership, leasing agency or entity/individual in the business of selling vehicles. This Contract can only be transferred once and the transfer must be initiated by the original purchaser of this Contract.

b. To transfer, the following must be submitted to the provider within 30 days of the change of ownership to a subsequent individual purchaser.- A completed transfer form; with- Name and Address of new owner and date of sale to

new owner; and- $35.00 Transfer Fee made payable to the provider.

8. FINANCIAL AGREEMENTS If this Contract was financed (purchased on a payment plan) by a

funding party, the funding party shall be entitled to any refund(s) resulting from cancellation of this Contract for any reason including repossession of Your Vehicle, or total loss of Your Vehicle due to collision. Failure to make monthly payments in a timely manner may result in cancellation of this Contract and no refund will be due and no claims will be approved.

CANCELLATION OF YOUR CONTRACT:1. You may cancel this Contract at any time, including when a loss

of Your Vehicle due to collision occurs or when You sell Your Vehicle without transfer of this Contract. To cancel, You must submit a written request to the Issuing Dealer and/or provider. If You cancel this Contract, it cannot be reinstated. This Contract can only be cancelled by the original Contract Holder.

2. We may cancel this Contract for non-payment of the Contract charge, or for misrepresentation in the submission of a claim. We may also cancel this Contract if Your Vehicle is found to be utilized as Commercial Use.

3. If Your Vehicle and this Contract have been financed, the lienholder shown on the Registration Page may cancel this Contract for non-payment (except in the states of Utah, Washington and Wyoming), or if Your Vehicle is declared a total loss due to collision or it is repossessed.

4. If this Contract is cancelled within the first sixty (60) days and no claims have been filed, We will refund the entire Contract charge paid. If this Contract is cancelled after the first sixty (60) days or a claim has been filed, We will refund an amount of the Contract charge according to the pro-rata method based on the days in force and the date coverage began, less a fifty dollar $50.00 administrative fee. In the event of cancellation, the lienholder, if any, will be named on a cancellation refund check as their interest may appear.

GUARANTY:

This is not an insurance policy, it is a service contract. Our obligations and the performance to You under this Contract are guaranteed and insured by a policy issued by Wesco Insurance Company (a California approved insurance company), 59 Maiden Lane, 43rd Floor, New York, NY 10038, If a covered claim is not paid within sixty (60) days [except Arizona thirty (30) days] after proof of loss has been filed, You may file a claim directly with the Insurance Company at the above address or by calling (866) 505-4048.

ARBITRATION: As used in this provision, “You” and “Your” means the person or persons named in this Contract, and all of his/her heirs, survivors, assigns and representatives. And, “We” and “Us” shall mean the Obligor identified on the Registration Page and shall be deemed to include all of its agents, affiliates, predecessors in interest, successors and assigns, and any retailer or distributor of its products, and all of the dealers, licensees and employees of any of the foregoing entities.

Please read this arbitration provision carefully. It affects Your rights.Most customer concerns can be quickly and satisfactorily resolved by calling Warrantech Automotive, Inc. at (888) 305-8139. In the unlike-ly event that Your matter is not resolved or if We have been un-able to resolve a dispute We have with You after attempting to do so informally, You and We each agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction. Arbitration is more informal than a lawsuit in court, it uses a neutral arbitrator instead of a judge or jury, it allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief as a court. Any arbitration under this Contract will take place on an individual basis; class arbitrations and class actions are not permitted. For any non-frivolous claim that does not exceed $75,000, We will pay all costs of arbitration. Moreover, in arbitration You are entitled to recover attorneys’ fees to at least the same extent as You would in court. In addition, under certain circumstances (explained below), We will pay You more than the amount of the arbitrator’s award and will pay Your attorney (if any) twice his/her reasonable attorneys’ fees if the arbitrator awards You an amount that is greater than what We have offered You to settle the dispute.ARBITRATION AGREEMENT(1) We and You agree to arbitrate all disputes and claims that arise

with respect to the other. This agreement to arbitrate is intended to be broadly interpreted. It includes, but is not limited to:• claimsarisingoutoforrelatingtoanyaspectoftherelationship,

whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory;

• claimsthatarosebeforethisoranypriorcontract(including,but not limited to, claims relating to marketing);

• claimsthatarecurrentlythesubjectofpurportedclassaction litigation in which You are not a member of a certified class; and

• claimsthatmayariseaftertheterminationofthisContract.Notwithstanding the foregoing, either party may bring an individual action in small claims court. This arbitration agreement does not preclude You from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against Us on Your behalf. You agree that, by entering into this Contract, You and We are each waiving the right to a trial by jury or to participate in a class action. This Contract evidences a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision. This provision shall survive termination of the Contract.

(2) A party who intends to seek arbitration must first send to the other, by certified mail, a written notice of dispute (“Notice”). The Notice to Us should be addressed to: Legal Depart., Warrantech Corporation, 2200 Highway 121, Bedford, TX 76021 (“Notice Address”). The Notice must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief

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53WAPP0812 REV0713 4

sought (“Demand”). If We and You do not reach an agreement to resolve the claim within 30 days after Notice is received, You or We may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Us or You shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which You or We is entitled. You may contact us to obtain a form to initiate arbitration.

(3) After We receive notice at the Notice Address that You have commenced arbitration, We will promptly reimburse You for Your payment of the filing fee, unless Your claim is for greater than $75,000. The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by this Contract, and will be administered by the AAA. The AAA Rules are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. The arbitrator is bound by the terms of this Contract. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the provision are for the court to decide. Unless We and You agree otherwise, any arbitration hearings will take place in the county of Your billing address. If Your claim is for $10,000 or less, We agree that You may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If Your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. Except as otherwise provided herein, We will pay all AAA filing, administration, and arbitrator fees for any arbitration initiated in accordance with the notice requirements above. If, however, the arbitrator finds that either the substance of Your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (under the standards set forth in Federal Rule of Civil Procedure 11(b)), payment of all such fees will be governed by the AAA Rules. In such case, You agree to reimburse Us for all monies previously disbursed by Us that are otherwise Your obligation under the AAA Rules. In addition, if You initiate an arbitration in which you seek more than $75,000 in damages, payment of these fees will be governed by the AAA rules.

(4) If, after finding in Your favor in any respect on the merits of Your claim, the arbitrator issues You an award that is greater than the value of the last written settlement offer made by Us before an arbitrator was selected, We will:• payYoutheamountoftheawardor$10,000(“thealternative

payment”), whichever is greater; and • payYourattorney,ifany,twicetheamountofattorneys’fees,

and reimburse any expenses (including expert witness fees and costs) that Your attorney reasonably accrues for investigating, preparing, and pursuing Your claim in arbitration (“the attorney premium”).If We did not make a written offer to settle the dispute before an arbitrator was selected, You and Your attorney will be entitled to receive the alternative payment and the attorney premium, respectively, if the arbitrator awards You any relief on the merits. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees, expenses, and the alternative payment and the attorney premium at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.

(5) The right to attorneys’ fees and expenses discussed in paragraph (4) supplements any right to attorneys’ fees and expenses You may have under applicable law. Thus, if You would be entitled to a larger amount under the applicable law, this provision does not preclude the arbitrator from awarding You that amount. However, You may not recover duplicative awards of attorneys’ fees or costs. Although under some laws We may have a right to an award of attorneys’ fees and expenses if it prevails in an arbitration, We agree that We will not seek such an award.

(6) The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR/OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both You and We agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If this provision is found to be unenforceable, then the entirety of this provision shall be null and void.

(7) Notwithstanding any provision in this Contract to the contrary, We agree that if We make any future change to this provision (other than a change to the Notice Address) during Your Contract, You may reject any such change by sending us written notice within 30 days of the change to the Arbitration Notice Address provided above. By rejecting any such change, You are agreeing that You will arbitrate any dispute between us in accordance with the language of this provision.

STATE ADDENDUMS:Regulation of service contracts may vary widely from state to state. Any provision within this Contract which conflicts with the laws of the state where You live shall automatically be considered to be modified in conformity with applicable state laws and regulations as set forth below. The following state specific requirements apply if Your Contract was purchased in one of the following states, and supersede any other provision within Your Contract terms and conditions to the contrary.

ALABAMANo administrative fee will be charged if We cancel Your Contract. In the event We cancel this Contract, written notice will be sent to Your last known address at least five (5) days prior to cancellation with the effective date of the cancellation and the reason for the cancellation. Prior notice is not required if the reason for cancellation is non-payment of the provider fee or material misrepresentation by the Service Contract Holder to the provider relating to the covered property or its use.If You cancel this Contract within sixty (60) days of the Contract purchase date, a ten percent (10%) penalty per month shall be added to a refund not paid or credited within forty-five (45) days after return of the Contract to the provider.An administrative fee not to exceed twenty-five dollars ($25.00) will be charged if You cancel after sixty (60) days or a claim has been filed.

ALASKATHE CONTRACT OBLIGOR/PROVIDER is Warrantech Automotive, Inc., P.O. Box 1009, Bedford, TX 76095, (888) 305-8139.This Contract does provide coverage if Your Vehicle is used for snow removal, provided Your Vehicle is properly equipped for such use and is not used commercially.This Contract does not provide coverage for damages for bad faith, punitive or exemplary damages, personal injury including bodily injury, property damage (except as specifically stated in the Contract), and attorney’s fees.

ARIZONAYou may also cancel this Contract by returning it to the provider, Warrantech Automotive, Inc., as listed on the Registration Page.We may only cancel this Contract for non-payment of the Contract charge, or for Your misrepresentation in the submission of a claim. We may cancel this Contract if Your Vehicle is found to be used as a Commercial Vehicle.EXCLUSION H. does not apply to Arizona residents.The Arbitration Provision does not prohibit an Arizona resident from following the process to resolve complaints as outlined by the Arizona Department of Insurance. To learn more about this process, You may contact the Arizona Department of Insurance at 2910 N. 44th St., 2nd Floor, Phoenix, AZ 85018-7256, ATTN: Consumer Affairs.

ARKANSASIf You cancel this Contract within sixty (60) days of the Contract purchase date, a ten percent (10%) penalty per month shall be added to a refund not paid or credited within forty-five (45) days after return of the Contract to the provider.

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CALIFORNIATHE CONTRACT OBLIGOR IS WARRANTECH AUTOMOTIVE, INC. THE PDR ADMINISTRATOR IS NATION MOTOR CLUB, INC. D/B/A NSD INSURANCE MARKETING. THE IFR ADMINISTRATOR IS WARRANTECH AUTOMOTIVE, INC.ALL SERVICE CONTRACT BENEFITS, INCLUDING 24 HOUR ROADSIDE ASSISTANCE SERVICES, ARE PART OF THIS CONTRACT. WE ARE OBLIGATED FOR ALL SERVICES PROVIDED BY THIS CONTRACT.The definition of Pre-existing means existing prior to the Contract Purchase Date as shown on the Registration Page of this Service Contract.DEFINITIONS, Interior Fabric Repair (“IFR”)- Means the repair of cuts, rips or tears necessitated by a operational or structural failure due to defect in materials or workmanship, or due to normal wear and tear that are smaller than two inches (2”) in diameter, which occur to the Vehicle’s interior seats, upholstery or carpet after coverage is effective for the Vehicle under this Contract. Coverage due to burns are not covered under Interior Fabric Repair. KEY/FOB REPLACEMENTS- This benefit is not available to residents of California.EXCLUSIONS & LIMITATIONS- Item B. is deleted in its entirety and replaced with the following:B. CUTS, RIPS OR TEARS ON THE INTERIOR UPHOLSTERY, SEATS,

OR CARPET THAT ARE LARGER THAN TWO INCHES (2”) IN DIAMETER.

We cannot deny a claim solely based on untrue information having been provided during the course of filing a claim.If We cancel this Contract the cancellation refund will be paid within thirty (30) days of the cancellation and a notice of cancellation will be mailed to You listing the reason for cancellation. The Contract ceases to be valid no less than five (5) days after the postmark date of such notice. If We cancel this Contract within sixty (60) days, the entire Contract price will be refunded, less any claims paid or approved for payment prior to the cancellation date. If We cancel this Contract after sixty (60) days, We will refund an amount of the Contract price according to the pro-rata method reflecting the days in force based on the term selected and the date coverage begins. If We cancel this Contract, no administrative fee will be charged. In the event of cancellation, any claim filed and/or approved prior to the cancellation date will be honored and/or reviewed for coverage under the terms of the Contract. If You cancel this Contact within sixty (60) days and have paid or approved claims, We will refund an amount of the Contract price according to the pro-rata method reflecting the days in force based on the term selected and the date coverage begins. If You cancel this Contract after sixty (60) days, We will refund an amount of the Contract price according to the pro-rata method reflecting the days in force based on the term selected and the date coverage begins, an administrative fee not to exceed the lesser of twenty-five dollars ($25.00) or ten percent (10%) of the Contract price charged will be charged.Under the Arbitration Provision, the following is added: This Provision shall inure to the benefit of and be binding on You and Us following exhaustion of Your right to file claims with the Insurance Company and/or the California Department of Insurance (“DOI”) as specified on the Registration Page. However, if You choose to forego Your right to file Your claims with the Insurance Company and the DOI, You waive those rights and this Provision will be enforced and binding. The arbitrators shall not have the power to commit errors of law or legal reasoning, and the award may be vacated or corrected on appeal to a court of competent jurisdiction for any such error. Reference to the Federal Arbitration Act in the Arbitration Provision of this Contract shall be replaced with the following citation: CAA (CCP § 1280 et seq). The reference to the class action waiver is hereby stricken from the ALL CAPS portion of the Arbitration Provision in this Contract. The choice of law for all California residents is California. The fee provision in the Arbitration Provision of this Contract shall be amended to include California Code of Civil Procedure, Title 9, Chapter 1 § 1284.3.

COLORADOThe policy number for Wesco Insurance Company is WIC-WAR-VSC-040111.

CONNECTICUTResolution of Disputes - In accord with CT Bulletin PC-45, a written complaint may be mailed to: State of Connecticut, Insurance Department, P O Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase or lease price of the product, the cost of repair of the product and a copy of the warranty Contract.

If Your Vehicle is being repaired for a covered repair or replacement, and the warranty plan expires during the repair or replacement, the warranty plan is extended until the repair or replacement is completed.You may cancel this Contract if You return the covered Vehicle or the covered Vehicle is sold, lost, stolen, or destroyed.

DELAWARETHE CONTRACT OBLIGOR/PROVIDER is Warrantech Automotive, Inc., P.O. Box 1009, Bedford, TX 76095, (888) 305-8139.

FLORIDAThe rate charged to You for this Contract is not subject to regulation by the Florida Office of Insurance Regulation. You may also cancel this Contract by contacting the Provider, Wesco Insurance Company, as listed on the Registration Page.This Contract may be cancelled by You within sixty (60) days of purchase upon written request. We will refund one hundred percent (100%) of the gross written premium less claims paid and less an administrative fee of five percent (5%). If You cancel the Contract after sixty (60) days, We will refund ninety percent (90%) of the unearned pro rata premium. If We cancel the Contract, We will return one hundred percent (100%) of the unearned pro rata premium. After the Contract has been in effect for more than sixty (60) days, We may only cancel for material misrepresentation, odometer tampering, failure to maintain the motor vehicle as prescribed by the manufacturer or non-payment of premium, in which case You will be notified of cancellation by certified mail, or if Your Vehicle is found to be modified in a manner not recommended by the manufacturer, or Your Vehicle is found to be used as a Commercial vehicle.Arbitration is non-binding in the State of Florida. Arbitration proceedings shall be conducted in the county in which the consumer resides.

GEORGIAInterior Fabric Repair (“IFR”)- THIS BENEFIT IS NOT AVAILABLE TO RESIDENTS OF GEORGIA.EXCLUSIONS & LIMITATIONS - Item H. is deleted and replaced with the following:H. PRE-EXISTING CONDITIONS KNOWN TO YOU (PRE-EXISTING

MEANS A CONDITION THAT WAS PRESENT IN/ON THE VEHICLE BEFORE COVERAGE WAS EFFECTIVE UNDER THIS CONTRACT).

The lienholder shown on the Registration Page may only cancel this Contract for non-payment if they hold a power of attorney.We may only cancel this Contract for non-payment of the Contract charge, for material misrepresentation, or for fraud and no administration fee will be charged. The cancellation shall be in writing and shall not be less than thirty (30) days from the date of mailing or delivery in person of such notice of cancellation. If this Contract is cancelled after the first sixty (60) days or a claim has been filed, We will refund an amount of the Contract charge according to the pro-rata method reflecting the days in force based on the term of the plan selected and the date coverage begins. An administration fee not to exceed the lesser of ten percent (10%) of the pro-rata refund amount or fifty dollars ($50.00) will be applied if this Contract is cancelled by You. If You have cancelled this Contract and have not received the refund from Us or the Administrator within sixty (60) days of such cancellation, You may contact the Insurance Company identified on the Registration Page.The Arbitration Provision section of this Contract is stricken in its entirety.

HAWAIIIf You cancel this Contract within sixty (60) days of the Contract purchase date, a ten percent (10%) penalty per month shall be added to a refund not paid or credited within forty-five (45) days after return of the Contract to the Administrator.

IDAHONotice - Coverage afforded under this Contract is not guaranteed by the Idaho Insurance Guarantee Association.

ILLINOISTHE DEFINITION OF “WE, US, AND OUR” USED FREQUENTLY THROUGHOUT THIS PROTECTION SERVICE CONTRACT IS DEFINED AS WARRANTECH AUTOMOTIVE, INC. This Protection Service Contract provides no coverage or Benefits for any repair or replacement of any covered part if a Breakdown has not occurred. A gradual reduction in operating performance due to wear and tear does not constitute a Breakdown.The Protection Service Contract provider may retain a cancellation fee not to exceed the lesser of ten percent (10%) of the Protection Service Contract price or fifty dollars ($50.00).

INDIANAYour proof of payment to the issuing dealer for this Contract shall be considered proof of payment to the Insurance Company which guarantees Our obligations to You.

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ID#

Date

REGISTERED OWNER (CONSUMER)

Address

City State Zip

Home Phone Bus. Phone

AUTHORIZED DEALER (SELLER) Code

Address

City State Zip

Phone Contact

Year Make Model VIN # Mileage/Hours

FINANCIAL AGREEMENT LENDER/LESSOR

LOAN LEASE Term (Months) Address

Etch Purchase Price Vehicle Purchase Price City State

$ $

I/We have read this certificate in its entirely and fully understand its content and acknowledge receipt of a copy thereof. I/We further understand that this guarantee is not required in order to purchase or obtain financing for the vehicle and that my acceptance of the coverage under this Certificate is voluntary.

I ACCEPT THIS PROTECTION I REJECT THIS PROTECTION

Consumer Signature (s) Date Consumer Signature (s) Date

Dealer/Lender/Lessor Title Date

If no Plan is specified above, the benefit will be Plan B and the term will be three (3) years.

Benefits Plan BI Vehicle Protection Expenses $1,500

Dealer Replacement $1,000 Partial Loss $1,000

Term 3 Year

AGREEMENT Total Loss Benefit: In the event that the Theft Deterrent System, installed on the Covered Vehicle specified in this plan fails to prevent the Covered Vehicle from being stolen during the term of this Agreement, and in the event that the Covered Vehicle is rendered a Total Loss as a direct result of the theft, the warrantor agrees to pay the following Plan Benefit based on the Plan selected. If no Plan is specified above, the benefit will be Plan BI.

Plan BI: $1,500 Vehicle Protection Expenses + $1,000 Dealer Replacement Benefit; Plan CI: $3,000 Vehicle Protection Expenses + $2,000 Dealer Replacement Benefit.

If this Agreement covers a used vehicle, the benefit for the Plan selected may not exceed the Actual Cash Value of the Covered Vehicle as established by the primary insurance carrier at the Date of Loss. In the event that the Covered Vehicle is not covered by primary physical damage insurance, the Plan Benefit will be based upon the Plan selected, and may not exceed the lesser of the Plan Benefit or the Actual Cash Value as defined below.

Partial Loss Benefit: In the event that the Theft Deterrent System installed on the Covered Vehicle specified in this Plan fails to prevent the Covered Vehicle from being stolen during the term of this Agreement, and in the event that the Covered Vehicle is rendered a Partial Loss, We hereby agree to pay the Partial Loss Benefit which is an amount equal to the lesser of the Customer’s actual primary insurance deductible OR the costs incurred by the Customer for the repair of those damages that were the direct result of the subject theft. However, under no circumstances will the Partial Loss Benefit exceed one thousand dollars ($1,000). In the event that the Covered Vehicle is not covered by physical damage insurance, the Partial Loss Benefit will be the costs actually incurred by You for the repair of those damages that were the direct result of the subject theft up to a maximum of one thousand dollars ($1,000). This Warranty only provides one (1) Partial Loss Benefit during the term of this Agreement.

TRIP INTERRUPTION BENEFITS* $1,000 Travel Allowance: If the Covered Vehicle is stolen more than two hundred (200) miles from Your permanent residence, You will be reimbursed up to one hundred dollars ($100) per day inclusive for meals (restaurants only) and lodging (hotels and motels only) expenses that You incur. This coverage is limited to a maximum of ten (10) days.

$1,000 Airfare Allowance: If the Covered Vehicle is stolen more than five hundred (500) miles from Your permanent residence, You will be reimbursed up to one thousand dollars ($1000) for incurred airfare costs necessary to return You and Your immediate family to Your place of permanent residence.

$500 Rental Car Allowance: Administrator will reimburse You for expenses that You incur for rental car expenses that are incurred as the direct result of a loss covered hereunder. Rental expense reimbursement is limited to a maximum of twenty five dollars ($25) per day for up to twenty (20) days. Rental expense reimbursement coverage is excess to any other available coverage for rental reimbursement or transportation expenses.

$100 Long Distance Allowance: If the Covered Vehicle is stolen more than two hundred (200) miles from Your permanent residence, You will be reimbursed for up to one hundred dollars ($100) in long distance telephone costs that You incur. These calls must be related to the vehicle theft to notify relatives, employers, or insurance companies. *Trip Interruption benefits are not available to residents of CA & WI.

FULLY MANAGED IDENTITY THEFT RECOVERY SERVICE If You suspect Identity Theft call 877-33-THEFT (877-338-4338). Our Identity Theft Recovery Service extends benefits for Fully Managed Recovery to Your spouse, domestic partner, qualified dependents (through age 24), and grandparents living at Your permanent address. If You become a victim of Identity Theft, You will be assigned to Your own personal Recovery Advocate who will do all of the legwork for You to recover Your good name, no matter how long it takes. Your benefits include:

• A Personal Recovery Advocate assigned to manage Your identity recovery.• A Fraud Recovery Package, with pre-completed, computer generated, state specific forms and instructions for immediate action provided to You via overnightdelivery.

• A Customized Recovery Plan put into action by Your Recovery Advocate who will contact all three credit reporting agencies to obtain a free credit report forYou, place fraud alerts on Your credit records, and obtain a list of creditors involved with the fraud.

At the close of Your case, Your Advocate will provide You with a summary of Your credit scores and status of Your post-event results.

PRIVACY NOTICE You may obtain a full copy of Our company's privacy notice by sending a written request to the Obligor, Attention: Privacy Notice Department, 800 Yamato Road, Suite 100, Boca Raton, FL 33431.

Etch w/ID 06/12 296

Theft Deterrent Plus

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TERMS AND CONDITIONS • The term of this Agreement commences on the Covered Vehicle purchase date and continues for the Term indicated in the registration section of this Agreement. If a Term is

not designated, the Term of this Agreement will be three (3) years.• The Administrator reserves the right to have the Covered Vehicle inspected prior to its repair or disposal. • Salvage in the event that the Covered Vehicle is a Total Loss and is not covered by primary physical damage insurance, the Administrator reserves the right to retain the

Covered Vehicle salvage, only if the Actual Cash Value is less than or equal to the sum of the Vehicle Protection Expenses and the Dealer Replacement Benefit. You hereby agree to take all reasonable steps necessary to allow the Administrator to secure the salvage, however, You may not abandon the salvage to the Administrator.

• Duplicate payments will not be made for expenses and benefits paid or covered under any other warranty agreement, insurance policy, or other source of indemnity. DEFINITIONS

For the purpose of this guarantee the following terms are defined: • You, Your, and Customer means the purchaser of the Covered Vehicle, as listed in the application section of this Warranty, or an individual to whom this warranty was

formally transferred in accordance with the terms of this Agreement by the original Customer.• We, Us and Our means the Obligor, the party responsible for providing the protection described in this Agreement. • Covered Vehicle means any new or used four-wheeled personal passenger car, van, pickup, light truck or recreational vehicle, as listed in the application section of this

warranty, and which has had the Theft Deterrent System properly and professionally installed.• Total Loss: if the Covered Vehicle was covered by physical damage insurance, Total Loss means that the Covered Vehicle was stolen and not recovered within thirty (30)

days of the Date of Loss, or the Covered Vehicle was recovered within thirty (30) days, and the Customer’s Primary insurance company has declared the Covered Vehicle aTotal Loss as direct result of damages due to the theft. In the event that the Covered Vehicle was not covered by primary physical damage insurance, Total Loss means that the Covered Vehicle was stolen and not recovered within thirty (30) days of the Date of Loss; or that the Covered Vehicle was recovered within thirty (30) days of the Date ofLoss, but the costs to repair those damages that were the direct result of the theft equal or exceed the Actual Cash Value.

• Partial Loss means that the Covered Vehicle was stolen and recovered within thirty (30) days of the Date of Loss, and that the Customer’s primary insurance company hasdetermined that the Covered Vehicle is repairable. If the Covered Vehicle was not covered by physical damage insurance, Partial Loss means that the Covered Vehicle wasrecovered within thirty (30) days, and the costs to repair those damages that were the direct result of the theft were less than the Actual Cash Value.

• Date of Loss means the date on which the theft of the Covered Vehicle occurred. If such date is not determinable, the Date of Loss shall either be the date established by the primary insurance carrier or the date the theft was reported to the police, whichever is earlier.

• Vehicle Protection Expenses means expenses incurred by the Customer as a result of the theft of the Covered Vehicle which include deductible expenses, temporary vehiclerental expenses, sales tax and registration fees, expenses for a comparable replacement vehicle, and other expenses incidental to the theft. We will pay the vehicle protectionexpense to You. Vehicle Protection Expenses may not duplicate any benefits paid or payable under Customer’s primary physical damage insurance policy, and these expenses are only reimbursable to the extent that they are not covered by Customer’s primary insurance policy.

• Dealer Replacement Benefit-in the event that the Covered Vehicle is a Total Loss as the result of theft, You are eligible for this benefit which is based upon the Plan selected.We will pay directly to the authorized dealer named on this agreement the amount of the Dealer Replacement Benefit provided that You purchase a replacement vehicle withinsixty (60) days of the Date of Loss. This benefit is only available in the event that You purchase the replacement vehicle from the authorized dealer named on this agreement.Residents of New Jersey do not have to purchase the replacement vehicle from the authorized dealer named on this agreement.Residents of Wisconsin can purchase a replacement vehicle at any time and they are not required to purchase the replacement vehicle from the authorized dealer named on thisagreement.

• Actual Cash Value means the “retail” value of the Covered Vehicle with appropriate adjustments for mileage and/or optional equipment as determined by the then current,region specified N.A.D.A. Official Used Car Guide.

CANCELLATION You may cancel this limited warranty by mailing in a written notice to the guarantor and warrantor. The notice shall state the effective date of the cancellation and the reason for the cancellation. If cancellation is effected by You within sixty (60) days of the purchase, and no claims have occurred, the refund shall be one hundred percent (100%) of the Etch Purchase Price. If You cancel this Agreement more than sixty (60) days after purchase, the refund shall be computed at one hundred percent (100%) of the pro-rata unearned premium less any claims paid or payable and twenty five dollar ($25) cancellation fee. If the Administrator cancels the Agreement, written notice will be mailed to You at the last known address, and to the Lienholder if applicable, at least thirty (30) days prior to the effective date of the cancellation. The notice will state the effective date and the reason for the cancellation. In such event, one hundred percent (100%) of the unearned pro-rata premium will be refunded. If the limited warranty has been financed, any refund will be made payable jointly to the finance source and You except if Your Covered Vehicle has been repossessed, the refund may be made payable solely to the finance source (Lienholder). The Administrator may cancel this limited warranty under any of the following conditions: 1) If You have not paid the premium required for this Agreement; 2) If there has been any material misrepresentation or fraud; 3) If Your Covered Vehicle’s odometer has been tampered with or disabled; 4) In the event that You, or anyone acting on Your behalf committed any fraudulent act, or falsely swear with regard to any fact, or circumstance of a covered loss or claim. Additionally, the Administrator may cancel in the event of any dishonest, fraudulent, illegal, or criminal act by You or anyone acting on Your behalf, whether acting alone or in collusion with others; 5) If any Customer substantially breaches any of their duties under this Agreement.

TRANSFER You may transfer the remaining coverage under this guarantee when You sell Your Covered Vehicle to another individual (no dealers, brokers, etc.) prior to the expiration of this guarantee. In order to complete this transfer process, You must provide the Administrator with the following information: 1) A letter requesting a transfer from You within fifteen (15) days of the date of sale of Your Covered Vehicle; 2) Copies of the new Registered Title and Bill of sale specifying the name and address of the new owner; 3) A forty dollar ($40) transfer fee payable to the Administrator.

EXCLUSIONS There is no coverage for any loss: 1) That resulted from theft by any person who had access to the Covered Vehicle’s keys, or theft by any person related to You by blood, marriage, or adoption including wards or foster children; 2) When the keys were left in or on the Covered Vehicle; 3) To any vehicle that is used for any commercial purposes or emergency services whatsoever; 4) To any vehicle, which is not listed in an approved market valuation guide; 5) In which You fail to report the theft of the Covered Vehicle to the police within twenty four (24) hours of Your discovery of the theft; 6) In which You, or anyone acting on Your behalf, commit any fraudulent act, or falsely swear with regard to any fact or circumstance of a covered loss or claim. Additionally, there is no coverage for any loss resulting directly or indirectly from any dishonest, fraudulent, illegal, or criminal act by You or anyone acting on Your behalf, whether acting alone or in collusion with others; or due to conversion, secretion or embezzlement by any person in lawful possession of the Covered Vehicle; 7) That occurs outside of the United States, its territories or possessions; 8) In which the Covered Vehicle is car jacked; 9) Due to a fire that is not a direct result of theft; 10) Where the owner of the Covered Vehicle failed to take reasonable precautions against theft (including but not limited to: left keys in vehicle or gave vehicle to thief or otherwise left keys in thief ’s possession, etc).

CLAIM REQUIREMENTS You must notify the police of the theft of the Covered Vehicle within twenty four (24) hours of Your discovery of the theft. As proof of loss, You must forward legible copies of the following documents to the Administrator, NIU of Florida, Inc. at 800 Yamato Road, Suite 100, Boca Raton, FL 33431, (888-684-9327), within thirty (30) days of primary insurance company settlement (or within sixty (60) days of the Date of Loss if there is no primary insurer): 1) Complete copy of this limited warranty Agreement; 2) Complete copy of the police report including any supplements and/or recovery reports; 3) Copy of the original buyer’s order for the Covered Vehicle stating the purchase price along with the factory options and accessories affixed thereto at the time of delivery; 4) If You carry physical damage insurance, copies of Your physical damage insurance company’s settlement check, declaration page, vehicle theft affidavit, proof of loss, and valuation worksheet; 5) Copy of replacement vehicle buyer’s order and finance agreement stating the replacement vehicle purchase price, along with the factory options and accessories affixed thereto at the time of delivery. Unless otherwise excluded under the terms and conditions of this product guarantee; 6) Any other documents that the Administrator reasonably requests. NIU of Florida, Inc. will normally issue payment within sixty (60) days of receipt of the documentation referenced herein. Note: the person who purchases the replacement vehicle must be the same person who purchased the original Covered Vehicle.

DISCLOSURE Additional exclusions are incorporated herein by reference as follows: NMA2918 War & Terrorism Exclusion; NMA1191 Radioactive Contamination Exclusion; NMA1256 Nuclear Incident Exclusion; NMA2962 Biological or Chemical Materials Exclusion. You may obtain copies of these forms by writing to the Administrator listed below.

STATE PROVISIONS This agreement is a product warranty and is not insurance, it is not subject to state insurance laws but is subject to laws concerning warranties. This warranty is insured for its liability under a Reimbursement Insurance Policy issued by Wesco Insurance Company should be filed with Our Administrator, NIU of Florida, Inc., located at 800 Yamato Road, Suite 100, Boca Raton, FL, 33431, (888) 684-9327. If a covered service is not provided by Our warrantor before the sixty first (61st) day of proofs of loss, You may apply for reimbursement directly to Wesco Insurance Company at 59 Maiden Lane, 6th Floor, New York, NY 10038; (866) 505-4048. In California to be eligible for this warranty the warranty holder must have comprehensive insurance coverage on the vehicle that is protected by the antitheft device. GEORGIA CONSUMERS: The Warrantor may only cancel this warranty for fraud, material misrepresentation, breach of contract or nonpayment. The Warrantor will provide thirty (30) days' written notice to the Warranty Holder. The Identity Theft Recovery services are only available to You in the event of Your vehicle being stolen which is listed in this warranty. OHIO CONSUMERS: This vehicle protection product warranty is not subject to the insurance laws of the state, contained in Title XXXIX of the Ohio Revised Code. This warranty may not include all of the benefits or protections of an insurance policy that includes theft coverage issued by an insurer authorized to do business in Ohio. NEW HAMPSHIRE CONSUMERS: In the event that You do not receive satisfaction under this contract, You may contact the New Hampshire Insurance Department. State of New Hampshire Insurance Department, 21 South Fruit Street # 14, Concord, NH 03301, 800-852-3416. HAWAII / TEXAS CONSUMERS CARRIER LEGAL OBLIGATIONS: Unresolved complaints concerning registered warrantor or questions concerning the regulation of a warrantor may be addressed to the Texas Department of Licensing and Regulation, PO Box 12157 Austin, TX 78711 (800) 803-9202. In Hawaii to Hawaii Insurance Division., King Kalakaua Bldg, 335 Merchant Street, 2nd floor , Room 213, Honolulu, HI 96813 (808)-586-2790. Obligations of the warrantor under this vehicle protection product are insured under a reimbursement insurance policy provided by Wesco Insurance Company at 59 Maiden Lane, 6th Floor, New York, NY 10038; (866) 505-4048. If a covered service is not provided by the warrantor before the sixty first (61st) day after the date the consumer provides proofs of loss, the consumer may apply for reimbursement directly to the vehicle protection product's Reimbursement Insurance Company. MISSISSIPPI CONSUMERS: This warranty is regulated by the Mississippi Motor Vehicle Commission. P.O. Box 16873, Jackson, MS 39236, (601) 897-3995. MARYLAND AND MISSOURI CONSUMERS: The obligations of the Warrantor to the Warranty Holder under this Vehicle Protection Product Warranty are guaranteed under a Warranty Reimbursement Insurance Policy. In the event payment due under the terms of the Vehicle Protection Product Warranty are not provided by the Warrantor within sixty (60) days after proof of loss has been filed by the Warranty Holder in accordance with the terms of Vehicle Protection Product Warranty, the Warranty Holder may file a claim directly with the insurer that issued the Warranty Reimbursement Insurance Policy. Wesco Insurance Company at 59 Maiden Lane, 6th Floor, New York, NY 10038; (866) 505-4048 NEW JERSEY: THIS AGREEMENT IS A PRODUCT WARRANTY, NOT INSURANCE, AND IS UNDER THE PURVIEW OF THE DIVISION OF CONSUMER AFFAIRS. Any questions about this warranty may be directed to the Division at 124 Halsey Street, Newark, New Jersey 07101, (973) 504-6200, www.njconsumeraffairs.gov. Any questions about the warranty reimbursement insurance policy may be directed to the New Jersey Department of Banking and Insurance at 20 West State Street, PO Box 325, Trenton, NJ 08625, (800)446-7467, www.state.nj.us/dobl/index.html.

Obligor: Nation Motor Club, Inc. • 800 Yamato Road, Suite 100 • Boca Raton, FL 33431 • 1-888-684-9327 For Residents of California, the Obligor of this warranty is Nation Motor Club, Inc. dba NSD Insurance Marketing, License #OF 82045

For Residents of WI only: National Registered Agents, Inc. • 901 South Whitney Way • Madison, WI • 53711

Administrator: NIU of Florida, Inc. • 800 Yamato Road, Suite 100 • Boca Raton, FL 33431 • 1-888-684-9327

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