school of business 1. “closing the loop” using assessment data to improve teaching and learning...
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School of Business
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School of Business
“Closing the Loop”Using Assessment Data to
Improve Teaching and Learning
Faculty DevelopmentDay Workshop
September 2, 2008Prepared by Gary May
School of Business
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Assessment Process
MissionProgram Outcomes
Curriculum
MissionProgram Outcomes
Curriculum
How will I assess results?
How will I assess results?
How will I teach?
How will I teach?
What do I want the students to know
and be able to do?
What do I want the students to know
and be able to do?
What are the results of the assessment?
What are the results of the assessment?
What can I do to improve the
learning?
What can I do to improve the
learning? “Closing the Loop”
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Agenda
“Closing the Loop” - Definition
Grades vs. Assessment Data
Examples Performance Outcome Cognitive Outcome
Potential Pitfalls
Questions / Discussion
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“Closing the Loop”
“Using assessment information to make changes that are intended to enhance student learning”
Barbara Walvoord
School of Business
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How About Grades?
John 81
Mary75
Jose 92
Rachel 84
. . . . . . .
Average 80
(N = 30)
Program Outcome Critical Thinking
Course Objective Communication
Strategy Analysis
Assignment Case Situation / Written
Analysis
Assessment Method Rubric / 6 Elements
Grade Report
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PerformanceElement
Purpose
Audience
Information
Benefits
Objections
Context
Performance Outcome:Actionable Data
Scoring Satisfactory
or Better %
29 97%
19 63%
25 83%
27 90%
26 87%
16 53%
Communication Strategy AnalysisN = 30
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“Closing the Loop”
Teaching Action to Improve Communication Strategy Analysis:
“Provide additional examples and additional practice activities focused on the audience and context elements of the strategy analysis model”
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Don’t Have Time?
Communication Strategy Analysis
Element Unsatisfactory Satisfactory Good
Purpose
Audience
Information
Benefits
Objections
Context
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StudentStudentLearning Learning
Outcome #1Outcome #1
StudentStudentLearning Learning
Outcome #1Outcome #1
Cognitive Outcomes
QuestionQuestion33
QuestionQuestion99
Question Question 3030
QuestionQuestion1515
QuestionQuestion1919
87%
64%
70%
82%
30%
67%67%
% Students Answering CorrectlyExam
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Cognitive Outcomes:Actionable Data
Student Learning Outcomes
Number of
ExamQuestions
% Students with
Correct Answers
1. Building Goodwill 5 67%
2. Adapting Message to Audience 7 91%
3. Making Writing Easier to Read 8 58%
4. Using a Process to Plan Compose and Revise
5 84%
Students will be able to know, comprehend, and apply the following four principles of effective communication:
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Pitfalls
Complexity Perfectionism
Ambition Faculty Reviews
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Closing the Loop: The Goal
Improving Teaching and Learning
Improving Retention, Progression, Graduation
Student
SuccessStudent
SuccessStudent Success
Student Success
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What’s On Your Mind?
?? Thoughts
Questions
Concerns
About “closing the loop” About “closing the loop” or assessment in generalor assessment in general