school technology solutions, llc 2009 1 technology audits what's in it for you? 4 th annual...

School Technology Solutions, LLC 2School Technology Solutions, LLC 2009009

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Technology Audits Technology Audits What's in it for you?What's in it for you?

44thth Annual SW/WC Technology Annual SW/WC Technology ConferenceConference

March 11, 2010March 11, 2010

Presenter: Lee WhitcraftPresenter: Lee WhitcraftSchool Technology Solutions, LLCSchool Technology Solutions, LLC


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What is a Technology Audit?What is a Technology Audit?

The technology audit provides a review of The technology audit provides a review of four areas that impact effective four areas that impact effective technology deployment including: technology deployment including:

• Infrastructure: Infrastructure: School’s internal School’s internal network, external network, servers, staff network, external network, servers, staff and student computersand student computers

• Organization: Organization: Review of technology Review of technology department staff responsible for department staff responsible for technology supporttechnology support


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What is a Technology Audit?What is a Technology Audit?

• Operations:Operations: The procedures, The procedures, practices and documentation practices and documentation surrounding the management of the surrounding the management of the school’s technology resources school’s technology resources

• Curriculum and Technology Curriculum and Technology Initiatives:Initiatives: Review of process to Review of process to integrate technology into the integrate technology into the classroomsclassrooms


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Tech Audit DeliverablesTech Audit Deliverables

• Independent assessment of how well Independent assessment of how well technology is being used in the technology is being used in the districtdistrict

• What is working wellWhat is working well

• Recommended improvementsRecommended improvements


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Uses of the technology Uses of the technology AuditAudit• Provide a baseline for future technology Provide a baseline for future technology

plansplans

• Prioritize recommended improvements Prioritize recommended improvements

• Provide information to the School Board Provide information to the School Board and community on the effective use of and community on the effective use of technology.technology.

• Provide information to support technology Provide information to support technology referendumsreferendums


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The Tech Audit ProcessThe Tech Audit Process

• District requests a proposalDistrict requests a proposal

• After contract approvalAfter contract approval– District identifies liaison to School Technology Solutions District identifies liaison to School Technology Solutions

(STS)(STS)– Liaison receives an electronic request for district Liaison receives an electronic request for district

technology informationtechnology information– STS receives the completed forms five business days STS receives the completed forms five business days

before the on-site auditbefore the on-site audit– Liaison sets up staff interview schedule: Superintendent, Liaison sets up staff interview schedule: Superintendent,

principals, technology support staff, technology advisory principals, technology support staff, technology advisory committee, teachers, media specialists, optional Parent, committee, teachers, media specialists, optional Parent, school board, studentsschool board, students


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• On-site activitiesOn-site activities– Tour of all facilitiesTour of all facilities– Conduct interviewsConduct interviews– Write draft report and present to Write draft report and present to

Superintendent and inviteesSuperintendent and invitees– Optional presentation to school board Optional presentation to school board

(additional cost)(additional cost)

• Final report delivered within five business Final report delivered within five business days.days.


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The Tech Audit ProcessThe Tech Audit Process Infrastructure reviewInfrastructure review

• Documentation of any current infrastructure Documentation of any current infrastructure problemsproblems

• Inventories:Inventories:– NetworkNetwork

• Network wiring typeNetwork wiring type• number, manufacturer and age of switches/routers by locationnumber, manufacturer and age of switches/routers by location• amount/type and age of wireless technology by locationamount/type and age of wireless technology by location

– Workstation laptops and tablet computersWorkstation laptops and tablet computers• Age and manufacturer of hardware and operating system Age and manufacturer of hardware and operating system

software by locationsoftware by location– ServersServers

• age of hardware and operating system software by locationage of hardware and operating system software by location• Database softwareDatabase software

– PrintersPrinters• Quantity, age and manufacturer by locationQuantity, age and manufacturer by location


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Inventories:Inventories:• all other hardware technology by age by locationall other hardware technology by age by location

• administrative software by name and server administrative software by name and server locationlocation

• Instructional software by name, grade level, Instructional software by name, grade level, server locationserver location


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The Tech Audit ProcessThe Tech Audit Process Organization Organization

• Technology department organizational chartTechnology department organizational chart• Technology planning team members and job titlesTechnology planning team members and job titles• Current technology support staff background Current technology support staff background • Job descriptions Job descriptions • Current technical capabilities of staffCurrent technical capabilities of staff• Technical staff development training plansTechnical staff development training plans• Contracted outside technical support consulting Contracted outside technical support consulting

resourcesresources• Technology projects that are in-process or on holdTechnology projects that are in-process or on hold• IT department satisfaction surveyIT department satisfaction survey


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The Tech Audit ProcessThe Tech Audit ProcessOperationsOperations

Procedures:Procedures:• Help desk physical and electronic securityHelp desk physical and electronic security• Software distribution/update Software distribution/update • Software license trackingSoftware license tracking• Key processes and documentationKey processes and documentation• Technology budgetTechnology budget• Network managementNetwork management• Server managementServer management• Workstation management Workstation management • SecuritySecurity• Documentation of backup and disaster recoveryDocumentation of backup and disaster recovery


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The Tech Audit ProcessThe Tech Audit ProcessCurriculum IntegrationCurriculum Integration

• Areas of current technology integration Areas of current technology integration • Measurement objectives for the use of Measurement objectives for the use of

technologytechnology• Technology integration staff development Technology integration staff development

plansplans• Technology procurement process Technology procurement process • Review future technology plan initiatives Review future technology plan initiatives

– HardwareHardware– Software Software – Curriculum matrix showing what technology is Curriculum matrix showing what technology is

used within each curricular subject area by grade used within each curricular subject area by grade levellevel


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Tech Audit ReportTech Audit Report

• Executive SummaryExecutive Summary

• Detail findings and recommendationsDetail findings and recommendations

• AttachmentsAttachments– InventoriesInventories– Other pre-audit inputOther pre-audit input– Relevant data collected on-siteRelevant data collected on-site


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SummarySummary

The technology audit provides a review The technology audit provides a review of four areas that impact effective of four areas that impact effective technology deployment including: technology deployment including:

• InfrastructureInfrastructure

• OrganizationOrganization

• OperationsOperations

• Curriculum integrationCurriculum integration


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SummarySummary

BenefitsBenefits

Independent assessment of how well Independent assessment of how well technology is being used in the technology is being used in the districtdistrict– What is working wellWhat is working well– Recommended improvementsRecommended improvements


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SummarySummary

Report UsesReport Uses• Provide a baseline for future technology Provide a baseline for future technology

plansplans

• Prioritize recommended improvements Prioritize recommended improvements

• Provide information to the School Board and Provide information to the School Board and community on the effective use of community on the effective use of technologytechnology

• Provide information to support technology Provide information to support technology referendumsreferendums


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QuestionsQuestions??

For further information or to request a For further information or to request a Technology Audit proposal contact: Technology Audit proposal contact:

Josh Sumption, IT DirectorJosh Sumption, IT Director SW/WC Service CooperativeSW/WC Service Cooperative

school technology solutions, llc 2009 1 technology audits what's in it for you? 4 th annual...

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