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Page 1: Schools Planner 2013 - 20130203 - Mt Buller to secure your group’s adventure on Mt Buller. Step 1 – Call Buller Holidays to discuss your options for dates, accommodation, transport,
Page 2: Schools Planner 2013 - 20130203 - Mt Buller to secure your group’s adventure on Mt Buller. Step 1 – Call Buller Holidays to discuss your options for dates, accommodation, transport,

2013 School Snowsports Planner www.bullerholidays.com.au 2

CONTENTS Introduction – Planning your trip 3 Contact information 4 About Mt Buller 5 What’s new for schools in 2013 5 Booking tips 6 School group prices 9 Equipment rental 10 Ski & Snowboard lessons 11 Mt Buller Snow Guarantee 13 Online trip reservation form/tool 14 Method of payment form 15 Terms & conditions for booking 2013 16 Exclusion of liability 17

Buller Ski Lifts Pty Ltd Trading as Buller Holidays ABN 25 153 985 829 Mt Buller Office: Bernd Greber Building, Mt Buller / PO Box 1, Mt. Buller VIC 3723 Australia P: 1800 810 200 F: (03) 5777 7801 Registered Office: 344 Mansfield Street, Thornbury VIC 3071 / PO Box 8280, Northland VIC 3072 Australia P: (03) 8480 0400 F: (03) 9484 7522

Page 3: Schools Planner 2013 - 20130203 - Mt Buller to secure your group’s adventure on Mt Buller. Step 1 – Call Buller Holidays to discuss your options for dates, accommodation, transport,

2013 School Snowsports Planner www.bullerholidays.com.au 3

Planning a school trip to the snow? Buller Holidays is the school snowsports specialist and your first port of call for all school snow trip questions.

Everything you need to know for a successful snow trip We know how busy teachers are and how daunting and time consuming it can be to organise a school visit to the snow, whether it’s your first time or your 50th. We can help you organise everything you need for your next school trip, including:

§ Lift tickets § Equipment & clothing hire § Ski & snowboard lessons, and § Accommodation options and recommendations to suit all needs and budgets.

Free preview/orientation trip for teachers We also offer teachers a free visit to Mt Buller before your trip so you can get familiar with the resort, step through the rental and lesson processes and ensure everything goes smoothly when you return with your school.

Teachers ski free And we offer free skiing for teachers, matching the government regulations for the ratio of teachers to students:

§ one teacher skis free for every five Primary school kids § one teacher skis free for every eight Secondary school kids

Even if you’ve been to Buller before, have a read and check out all the up-to-date information.

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2013 School Snowsports Planner www.bullerholidays.com.au 4

Contact information Buller Holidays

phone: 03 5777 7555 freecall: 1800 810 200 fax: 03 5777 7865 email: [email protected]

website: www.bullerholidays.com.au Mt Buller website

www.mtbuller.com.au For all resort information and live updates on resort and snow conditions.

Mt Buller App

Download the Mt Buller App, now available for both iPhone and Android smartphones, for up-to-the-minute information on snow conditions, lift status, snow cams, on-mountain events and much more.

Ski & Snowboard School

phone: 03 5777 7877 email: [email protected] Race Department

phone: 03 5777 7860 email: [email protected],au Ski Patrol

phone: 03 5777 7808 Interschools

The Mt Buller website – www.mtbuller.com.au – includes up-to-date information on the Victorian and Australian Interschool Snowsports Championships, including the best contacts for various enquiries.

Medical Centre

phone: 03 5777 6185 Mt Buller Police

phone: 03 5777 6172 Mansfield – Mt Buller High Country Reservations

For accommodation and transfer reservations phone: 1800 039 049

Mansfield Mt Buller Bus Lines (MMBL)

For carpark-accommodation transfers and general transfer requirements phone: 03 5775 2606

Alpine Resort Management Board

For resort entry if organising transfers independently phone: 03 5777 7200

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2013 School Snowsports Planner www.bullerholidays.com.au 5

About Mt Buller Mt Buller is the most accessible major alpine resort in Australia, an easy and scenic three hour drive from Melbourne. When you arrive, you’ll be greeted by a beautifully-situated alpine village that offers so much to do on and off the snow. On the slopes, Mt Buller has Victoria’s largest lift network (with 22 lifts), and more than 300 hectares of patrolled ski area and over 80km of ski runs. The mountain has a great mix of terrain for all skiers and boarders, from beginner to expert. Our average annual snow depth of more than 1.3m and our state-of-the-art snowmaking infrastructure (216 snowmaking guns) is backed by the reassurance of our Snow Guarantee, which means you can book your snow trip with confidence. Our ski & snowboard school is Victoria’s largest, with over 300 friendly, professional ski & snowboard instructors. We’re also home to Australia’s major Interschools Snowsports Championships every winter. On top of all that, we have the most competitive kids pricing in Australia and generous group packages.

More good news for schools in 2013

More primary school teachers ski free We’ve increased the teacher:student ratio for primary schools in line with government regulations on teacher:student overnight excursion ratios. In 2013, one teacher will ski free for every 5 primary students.

Consistent pricing for primary and secondary students We’ve moved to a single set of pricing for primary and secondary students.

More flexible ski & snowboard lesson times We’re now offering school group lessons at 9:00am, 11:00am and 1:30pm. For consistency, we recommend keeping the same lesson times each day for your group. However, we understand logistics and itineraries may mean you’d prefer to vary lesson times during your visit and we will endeavour to meet specific school requests.

Automated B-TAGs At Mt Buller, old style paper tickets are a thing of the past. All of our passes are now high-tech B-TAGs using RFID technology to give you and your students easy access to lifts and a whole lot more. We can even pre-load lunch vouchers on your B-TAGs!

Free teacher preview/orientation visit We also offer up to two teachers from your school a free visit to Mt Buller before your trip so you can get familiar with the resort, step through the rental and lesson processes and ensure everything goes smoothly when you return with your school. Ask us about arranging your preview visit when you confirm your school booking.

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2013 School Snowsports Planner www.bullerholidays.com.au 6

BOOKING TIPS We recommend you plan ahead by booking your trip to Mt Buller as early as possible to ensure you get your first preference for dates, lesson times and accommodation. Simply follow the steps below to secure your group’s adventure on Mt Buller.

Step 1 – Call Buller Holidays to discuss your options for dates, accommodation, transport, lessons, etc.

Step 2 – Confirm your numbers for lift tickets, lessons and rentals

Step 3 – Complete the forms, including:

§ School Trip Booking Form/Tool, an interactive form available online at bullerholidays.com.au (click on ‘Schools & Groups’ then ‘Schools’, then click on the link at the top of the page)*

§ Method of payment form (at the back of this Planner)

Step 4 – Return the forms: § by mail: Buller Holidays

PO Box 1 Mt Buller Victoria 3723

§ by fax: 03 57777865, or § via email: [email protected]

Step 4 – Pay your deposit

You need to pay a 25% deposit, calculated based on the total value of the booking. Your deposit is due 14 days after you receive your invoice and booking confirmation. Bookings are not fully confirmed until the deposit is received. Payments can be made by cheque, B-Pay or credit card.

Step 5 – Pay the balance

The final balance is due two weeks before you arrive. Step 6 – Advise final numbers

Please advise final group numbers and update rental information two weeks before you arrive.

*The School Trip Booking Form is also available on mtbuller.com.au (click on ‘Passes & Rental’, then ‘Schools Information’)

Note. We can only accept changes via email. Any changes submitted within 2 weeks of arrival may incur an additional administration fee. We can accept changes up to 72 hours before your arrival, but we don’t issue refunds for any reductions in numbers within a week of your booking start date. We also don’t refund tickets once they are issued.

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2013 School Snowsports Planner www.bullerholidays.com.au 7

Booking tips – continued Book early The early bird catches the worm. If you book at the last minute we may not be able to help you find suitable accommodation and you may not be able to secure your preferred lesson times.

Allow plenty of time for your trip The journey to Mt Buller, especially if it involves stopping to collect rental equipment, may take longer than you expect, creating stress and even causing you to be late for your lessons. It’s a good idea to book a later lesson on your first day to ensure you have a pleasant start to your snow trip.

Choose the right Buller Sports location To make accessing the resort and ski area more convenient, faster and with fewer hassles we strongly recommend the following:

§ If you’re staying off the mountain (e.g. in Mansfield or Merrijig), or just travelling up for the day, stop off at Bu l ler Sports Mansf ie ld to collect your rental gear and lift and lesson passes

§ If you’re staying up on the mountain, use Bul ler Sports Centra l . You can even collect your equipment from 4.30pm on the previous day.

For groups of 40 or more, please allow a minimum of 30 minutes for equipment collection. Please be aware that Buller Sports may also be serving a large number of general public guests either returning or picking up, but they’ll do their best to get your school in and out and ready for the slopes as quickly as possible.

Check the Events Calendar Mt Buller hosts many events throughout the season, some of which tie up a large number of our instructors and rental resources, resulting in only a limited number of lesson slots available to school groups. Please see the up-to-date events calendar on the Mt Buller website (mtbuller.com.au), and take these events into consideration when choosing your travel dates. If in doubt, call Buller Holidays to assess availability before committing to accommodation, transport, etc.

Collect your tickets Tickets can be collected from the following venues:

§ Buller Holidays office in the Village Centre § Buller Sports Horse Hill in the Horse Hill Car Park § Mansfield Buller Sports on the right as you enter Mansfield.

Don’t miss out on free night skiing For groups skiing for five days or more, we offer free night skiing on a Wednesday and Saturday (in July and August, conditions permitting).

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Booking tips – continued Provide your on mountain contact details You should provide contact details for your group to Buller Holidays and we will distribute to the essential departments to be used for queries on bookings and in case of emergency situations.

Accompanying teachers ski free Within certain limits, teachers travelling with school groups receive lift tickets, equipment hire and lunch vouchers free of charge (FoC). The FoC ratio is:

§ 1:5 for Primary school groups (i.e. one free teacher for every five students), and § 1:8 for Secondary school groups.

Extra teachers/assistants ski at discount An additional five (5) teachers and/or assistants accompanying the group can be pre-booked at the discount rate shown in the Extra teachers/assistants table in the pricing section overleaf. Other adults accompanying the group (i.e. above the FoC teachers and the additional five mentioned here) should pay standard Adult rates.

Rental information All rental prices are for the rental of a “Standard” package. This includes shaped skis, boots and poles or snowboards and boots, plus helmets and wrist guards, which are recommended. Please note: Your rental collection time is considered an appointment. If you are late to collect rental, it could take longer to process when you arrive.

Lesson information The Ski & Snowboard School conducts school group lessons at 9:00am, 11:00am and 1:30pm daily. The lessons go for 1 hour 55 minutes. We usually reserve the 9:00am time slot for complete beginners, as they may not be able to ski/board safely without a lesson and having a lesson first up will help them make the most of their time on the mountain. Intermediate or advanced students will usually be allocated lessons at 11:00am or 1:30pm. Please note: Your lesson times are considered appointments. Our instructors will have another lesson after yours so if you are late, the lesson will still need to finish at the scheduled time.

Choose the right lesson location To make accessing the resort and ski area more convenient, faster and with fewer hassles we recommend the following:

§ If you’re staying off the mountain (e.g. in Mansfield or Merrijig), or just travelling up for the day, we recommend you nominate the Northside Discovery Centre (at the top of the Northside Express) as the preferred location for your school group’s lessons

§ If you’re staying up on the mountain, we recommend you nominate the ‘Horse Statue Village Square’. This location is in the centre of the Village near the clock tower.

Pre-arrange your gate entry fee The Mt Buller and Mt Stirling Resort Management Board charges resort entry fees for all visitors to the resort. The money collected is used to provide services on Mt Buller, such as free public transport, domestic water, snowmaking water, sewage treatment, car parking and snow clearing. Call 03 5777 6077 to pre arrange your gate entry.

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2013 School Snowsports Planner www.bullerholidays.com.au 9

SCHOOL GROUP PRICES

Note all prices are per person and include GST

Primary and Secondary Students1

Lift2 & Lesson3 Equipment Rental4 Clothing Rental

Parka or Pants Parka and Pants 1 day $72 $38 $24 $35 2 day $133 $61 $38 $57 3 day $186 $78 $47 $69 4 day $238 $87 $53 $76 5 day $288 $87 $53 $76

1 These prices are available for school groups of 10 or more students 2 Lift tickets cover unlimited rides on all open lifts 3 Lessons are 1 hour 55 minutes each

4 Prices include helmets, which are compulsory for all students participating in ski or snowboard lessons All rental prices shown here are based on the group hiring all equipment from Buller Sports

Free of Charge (FoC) Teacher : Student ratios Primary School 1:5 One teacher skis free* for every five (5) students Secondary School 1:8 One teacher skis free* for every eight (8) students

* FoC teachers receive free lift, equipment hire and lunch vouchers. Does not include lessons, which can be

purchased at the Extra Teachers/Assistants rate below (i.e. $35 per day)

Extra* Teachers and/or Assistants

Lift tickets Lessons Equipment

Rental Clothing Rental

Parka or Pants Parka and Pants 1 day $98 $35 $52 $24 $35 2 day $187 $70 $88 $38 $57 3 day $267 $105 $110 $47 $69 4 day $330 $140 $126 $53 $76 5 day $374 $175 $126 $53 $76

* Maximum of five teachers/assistants in addition to the FoC teachers.

Lunch* vouchers $16 per person per day * Lunches are available at ABOM or Spurs Lookout Restaurant

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2013 School Snowsports Planner www.bullerholidays.com.au 10

EQUIPMENT RENTAL

Buller Sports Buller Sports is the largest snow retail and rental chain in Victoria. Our on-mountain and off-mountain outlets offer you convenience, good service and great value on clothing and equipment hire. All of our stores carry a large selection of skis, snowboards, boots, clothing and accessories for hire and purchase. To ensure you spend your day out on the slopes rather than in the rental shop, please read and follow the instructions in this planner carefully and provide us with all the necessary details in the accompanying forms so we can help you quickly and efficiently. And remember to allocate time in your day for ski and snowboard collection and returns.

Note. Helmets are compulsory for all kids (under 18) participating in any Ski & Snowboard School program. Buller Sports includes helmets in all children’s rental packages.

On-the-spot adjustments We can make any necessary adjustments to your equipment on the spot at any of our six Buller Sports outlets.

Additional equipment Any additional hires or charges over and above what has been booked will be charged to the school by Buller Sports on the day of collection.

Damage Waiver Included in our rental prices is a “Damage Waiver”. This covers minor damage to the equipment that occurs during normal use. However, the school will be held responsible for the replacement, at full retail value, of any equipment lost or not returned to Buller Sports at the end of your visit.

Buy a Buller Sports 3-Pack of snow essentials and stay warm and comfortable – Beanie, Goggles and Gloves all for just $60.

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2013 School Snowsports Planner www.bullerholidays.com.au 11

SKI & SNOWBOARD LESSONS The Mt Buller Ski & Snowboard School has an experienced team of local and internationally qualified ski and snowboard instructors, ensuring your students receive expert tuition and maximise their learning potential. Beginner lessons from qualified instructors will ensure a quick and safe progression, while intermediate and advanced skiers and boarders will benefit from the more advanced lessons and get to explore a variety of different terrain in a safe and fun manner.

Instructors The Mt Buller Ski & Snowboard School, which employs approximately 250 instructors each winter season, has an international flair. Our instructors have the skills, passion and energy to deliver fun and quality lessons to your school group. Every year we teach thousands of guests the exhilaration of skiing and snowboarding. Lesson start times

9:00am, 11:00am or 1:30pm Duration

1 hour 55 minutes, Lesson meeting place

§ If you’re staying on mountain: At the Horse Statue in the Village Square

§ If you’re staying off mountain or visiting for the day: The Northside Discovery Centre at the top of the Northside Express

Skier & snowboarder ability Please use this guide to determine your students’ abilities. Level Number Description

Complete Beginner 1 I’ve never skied or snowboarded before

Low Intermediate 2 – 4 I can link turns together on green runs

Intermediate/Advanced 5 – 8 I’m comfortable skiing or riding on blue runs

Class sizes & composition Instructors are generally assigned to groups on a ratio of approximately one (1x) instructor for every 10–12 kids. (Note. This number does not include teachers or assistants.) As a general rule, class sizes tend to be larger for first-timer groups and smaller in more advanced groups. The School coordinator and instructors will determine a reasonable ratio when you arrive at the meeting place to start your lesson.

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Lessons – continued If you have a small number of students at a different ability level (either higher or lower) to the rest of your group, we may need to put those students in a public lesson. If that’s the case, we’ll give you all the necessary details of public lessons, including lesson times, duration and meeting points, when you make your booking. If you’d prefer to keep all your students together in group lessons, regardless of their ability, please note this on your booking form.

Other important information Be on time Please ensure you meet our Ski & Snowboard School Supervisor at your selected schools meeting place, 15 minutes before your lesson. Due to the popularity of our schools programs, your lesson will be completed at the regular time if you arrive late i.e 11:00am, 1:00pm or 3:30pm.

§ Lessons start and finish at the same place except by prior arrangement. § You can rely on the instructor’s knowledge with regard to class splits and organization

and you shouldn’t interfere with an instructor’s conduct of a lesson. Last-minute changes The Ski & Snowboard School has a fixed number of instructors available to provide tuition. Your advanced booking enables instructors to be allocated to your group prior to your arrival. We will try to accommodate any changes you request to lesson times within 72 hours of your arrival. However, during busy times we may not have instructors available to cover last minute changes. Changing from skiing to snowboarding (or vice versa) If your students want to change disciplines part way through your stay, you need to inform Buller Holidays before your arrival. As an example, if after two days two students decide they want to move from skiing to snowboarding we may not have a beginner class available for them. However, if eight decide to swap and you let us know ahead of time we will be able to assign another instructor to your group. Change of meeting location Any change of meeting location also needs to be communicated via your Booking Agent or directly with Buller Holidays on the mountain. Please don’t organise with your instructor to meet at a different location the next day. Instructor schedules may change and the replacement instructor won’t know where to meet your students. We can let your instructors know of any meeting place changes you require. In short:

§ Any changes you’d like to make to your booking, either before you arrive or once you’re on the mountain, should be communicated to the Buller Holidays Office as soon as possible, and

§ We recommend you book early to ensure you receive your preferred lesson times (we operate on a first come, first served basis).

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Exclus ions Note. The Snow Guarantee only applies if the lifts aren’t operating due to insufficient snow cover. It doesn’t apply if the lifts aren’t operating due to the following:

§ Lift closure due to weather conditions other than insufficient snow, e.g. wind or ice

§ Lift closure due to mechanical breakdowns or equipment failure. The Snow Guarantee also doesn’t apply to the following:

§ Retail tickets purchased on the e-store or at on-mountain sales offices § Booking fees or commissions payable to booking agents, and § Bookings on Opening Weekend (7-9 June)

MT BULLER SNOW GUARANTEE

Book your trip with confidence The Snow Guarantee, provided by Buller Ski Lifts and participating Mt Buller accommodation providers, is a money-back guarantee on all prepaid accommodation, lift ticket, rental and lesson packages. The Snow Guarantee applies if insufficient snow cover means we don’t have at least four of our 'Snow Guarantee' lifts operating in the two days before your scheduled arrival. How does it work? If our Snow Guarantee lifts (see the list below) aren’t operating in the two days before you arrive, you can contact Buller Holidays, your booking agent and/or your accommodation provider to change your booking to a later date or cancel your booking and get your money back. Please note: You can’t take advantage of the Snow Guarantee on the day you arrive nor during your stay, only up to 5:00pm on the day before you arrive. As an example, if your scheduled day of arrival is Sunday, then you must call between 9:00am Friday and 5:00pm Saturday to take advantage of the guarantee. Snow Guarantee lifts The Snow Guarantee applies if we don’t have at least four of the following lifts operating, which cover a wide range of beginner and intermediate terrain:

1. Blue Bullet Express 2. Holden Express (6 seater)

Plus any two of the following lifts:

3. Wombat 4. Shakey Knees 5. Skyline T-bar 6. Koflers T- bar 7. Summit 8. Howqua 9. Bonza 10. Northside Express

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SCHOOL TRIP BOOKING FORM

Available online The School Trip Booking Form is an interactive online tool available at bullerholidays.com.au (click on ‘Schools & Groups’ then ‘Schools’, then click on the link at the top of the page).

Choose from the drop down menus to let us know all your group’s details and requirements, including:

§ Lift tickets § Lessons § Rentals, and § Lunches.

And don’t forget to include teachers’ needs as well as students’.

Race training You can also book race training for your school group. Refer to the separate Race Department Planner which can be downloaded at bullerholidays.com.au, on the same page as the School Trip Booking Form (click on ‘Schools & Groups’ then ‘Schools’).

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METHOD OF PAYMENT FORM BPAY Please refer to the Biller Code and Reference number on the bottom of your Tax Invoice to make a payment from your cheque, savings or credit card account.

CHEQUE Cheque made out to Buller Ski Lifts Pty Ltd. Please send with copy of your invoice to:

Buller Holidays PO Box 1 Mt Buller VIC 3723.

Please post no later than 7 days before you arrive.

CREDIT CARD PAYMENT DETAILS

Card type: ☐Visa ☐MasterCard ☐AmEx ☐Diners

Card number: ☐☐☐☐ ☐☐☐☐ ☐☐☐☐ ☐☐☐☐

Expiry Date: ___/___ CVV: ______ Name on Card:………………………………… Signature:……………………………… Please tick:

I acknowledge and accept all booking terms and conditions outlined in this publication on behalf of the school, students and teachers. I agree to settle any additional charges payable to Buller Ski Lifts that may be accrued by the school during the trip.

School: ......................................................................................................................... TRIP COORDINATOR Print Name

………………………………………… Signature

…………………………………………

SCHOOL PRINCIPAL Print Name

………………………………………… Signature

…………………………………………

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ACCEPTANCE OF TRADING TERMS & CONDITIONS FOR SCHOOL BOOKINGS 2013 THIS FORM MUST BE RETURNED WITH YOUR TRIP RESERVATION FORM Buller Ski Lifts are committed to providing the most competitive prices in order to keep snowsports accessible to all students. These prices are offered on the understanding and adherence to the following, please read this section carefully: PAYMENT CONDITIONS FOR ALL BOOKINGS PLEASE BE ADVISED THAT THESE CONDITIONS ARE BINDING DEPOSIT A deposit of 25% of the total value of the booking must be paid 14 days after receipt of Invoice. Bookings are not confirmed until the deposit is received. FINAL PAYMENT Full payment must be received 2 weeks prior to arrival. Failure to observe this condition may result in cancellation of your ski and snowboard school booking – lesson priority is given to schools that have paid in full, no payment – no tickets! CANCELLATION Cancellations made 14 days prior to scheduled date of arrival will receive full refund; there are no refunds available on bookings cancelled less than 14 days prior to date of arrival – no exceptions. BOOKING CHANGES Changes will be accepted no later then 72 hours prior to arrival changes accepted within a week of your booking start date will not be issued with a refund should numbers reduce further. REFUNDS No replacements or refund will be made for lost tickets. Lift tickets are not transferable and cannot be resold. If you require additional tickets on the day they must be paid in full at the Buller Holidays counter, no refunds are available on pre-booked tickets. RENTAL EQUIPMENT All prices apply to equipment rented from Buller Sports. Any extra purchase over and above the order is the schools responsibility. Extras will be invoiced on departure of visit.

Note. We can only accept changes via email. Any changes submitted within 2 weeks of arrival may incur an additional administration fee. We can accept changes up to 72 hours before your arrival, but we don’t issue refunds for any reductions in numbers within a week of your booking start date. We also don’t refund tickets once they are issued.

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IMPORTANT – PLEASE READ

EXCLUSION OF LIABILITY – WAIVER OF RIGHT TO SUE – YOUR ASSUMPTION OF RISK – THESE CONDITIONS AFFECT YOUR LEGAL RIGHTS

___________________________________________________ WARNING: If you participate in the Recreational Activities detailed below your rights to sue the supplier under the Fair Trading Act 1999, if you are killed or injured because the activities were not supplied with due care and skill or were not reasonably fit for their purpose, are excluded, restricted or modified in the way set out in or on this notice. NOTE: The change to your rights, as set out in or on this notice, does not apply if your death or injury is due to gross negligence on the supplier’s part. “Gross negligence” is defined in the Fair Trading (Recreational Services) Regulations 2004. Buller Ski Lifts Pty Ltd (Buller) as the supplier of Recreational Services, sells all tickets and supplies all recreational ski area services and facilities including, but not limited to skiing, snowboarding, snowtubing, tobogganing, skiing or snowboarding lessons, operations of the ski patrol and the use of ski lifts (Recreational Activities) in the Mt Buller, Mt Stirling Alpine Resort (the Resort) subject to the following conditions: 1. These conditions do not affect any rights you have under Schedule 2 of the Competition and

Consumer Act 2010 (Cth) (the Act) except to the extent excluded in condition 2.

2. Buller, its employees, directors, officers, guides, instructors, contractors and agents (the supplier) are not liable to you, your dependants or legal representatives in negligence, breach of contract or statute or statutory duty (including for breach of consumer guarantees implied by the Act) for personal injury or death suffered by you from our supply of Recreational Activities including the condition, layout, construction, design or use of ski runs or slopes or the presence of people or objects thereon or nearby or any associated sporting activities or similar leisure time pursuits on or at the Resort.

3. You acknowledge that the Recreational Activities are dangerous with many inherent risks, dangers and hazards and personal injury and sometimes death can occur and you assume and accept all risk of personal injury or death from Recreational Activities, and hereby waive the right to sue the supplier for any personal injury or death in any way whatsoever arising from such activities.

4. All tickets remain the property of Buller and cannot be transferred or resold. They are valid only for the date shown and are void if tampered with.

5. Buller will not refund or replace a ticket if you lose it or suffer illness or injury, or if any lift service is not operating.

6. You must comply with the Alpine Responsibility Code and all signs or other directions of the supplier and the supplier may suspend or cancel your access to Recreational Activities at its absolute discretion for non compliance with these conditions, the Alpine Responsibility Code or for reckless or careless conduct.