Science, experience, senses.Become a Clarins Partner.

www.clarins.com

Clarins is a preferred brand of Healing Hotels of the World, a global partnership of luxurious hotels

with focus on holistic health and wellbeing.

Contact:spa-activities@clarins.net

4. Clarins heritage

6. Treatment expertise

12. Services

14. Spas by Clarins

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Vidago Palace, Portugal

The St.Regis, Bora-Bora

Le Royal Monceau - Raffles, Paris Red Mountain Resort & Spa, USA

Clarins heritage

The Spa: the birthplace of Clarins expertise

Clarins success story began in 1954, with the opening of the first Beauty Salon by Jacques Courtin-Clarins followed by the creation of three body oils. A family business with almost 60 years, Clarins is a key player in the Spa industry.

Clarins, pioneer and leader in natural beauty

Clarins has always favoured active ingredients of plant origin. Sourced from all five continents, every plant is rigorously analyzed and tested with one objective: to use the most powerful extracts in their most effective concentrations, for optimal beauty and wellness results.

Clarins Group: a socially-responsible Group

Clarins commitment in favour of biodiversity and “responsible development” is part of a founding philosophy of the Group and its managers. Clarins is a socially responsible company which every year supports actions for the protection of children and to improve women’s health across the world. Some examples: Jardins du Monde (Gardens of the World), Solar Impulse, Jean-Pierre Nicolas (Alp Action, Burkina Faso…), La Vie de plus Belle…

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Christian et Olivier Courtin-Clarins

Treatment expertise

An exclusive, 100% manual method, constantly being improved

The Treatments involve very precise movements based on scientific knowledge of the anatomy of the face and body. Through a constant dialogue with women and men across the world, Clarins has gained its unique experience, enabling us to constantly update treatment techniques.

A complete updated Treatment menu •60facial,bodyTreatmentsandMassagestochoosefrom •Yearlynewtreatmentdevelopments •ExclusiveSignatureTreatments

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Treatment expertiseThe ultimate in innovation

ClarinsPRO

•Uniqueprofessionalformulasspecially developed for Beauty Therapists

•Theperfectbeautysolutiontoeverybeauty concern (for face and body)

•Ensureimmediate,long-lastingresultsanda more personalized treatment

Clarins skin care

•Morethan150high-performanceformulas based on plants and essential oils and developed by our Laboratories

•Toprolongtreatmentresults,theseexceptional formulas can be purchased for use at home

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Hibiscus Origin: Senegal

Extremelyrichinalpha hydroxy acids (AHAs),

hibiscus calyx extract with keratolytic and

moisturizing properties helps to improve

the texture of the skin.

Clarins Tri-Active Treatments: scientifically proven results. The Tri-Active Face and Body Treatments underwent clinical tests in Clarins Laboratories. They were carried out in the same conditions as a Clarins Treatment in a Spa setting.

Treatment expertiseEffectivenessscientificallyproven

Anti-Ageing Face TreatmentsStudy carried out on 19 women.

Wrinkle volume diminished -30%The reduction in wrinkle volume was evaluated using the fringe projection* method, before and after the Treatment.

Improved skin elasticity +9.3%Measuring skin elasticity was carried out using a cutometer **, before and after the Treatment.

The Body Lift Sculptor TreatmentStudy carried out on 22 women.

Reduction in thigh measurement (perimeter) -1/2cmThe refining effect was evaluated by measuring (in centimetres)* the upper thigh, before and after the Treatment.

Skin’s rough aspect reduced -10%The smoothing effect was evaluated using the fringe projection method, both before and after the Treatment.

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*Fringe projection methodAnalyzing the skin’s surface was carried out by studying skin prints taken using a silicone polymer. These prints were then analyzed using the fringe projection method in order to visualize, quantify and characterize the state of the skin surface (relief ) before and after the Treatment. **A cutometer is a device fitted with a probe that makes it possible to quantify the skin’s mechanical properties. The probe is applied to the skin surface and carries out a series of suction movements. The skin’s resistance to the probe’s suction and its ability to regain its initial state are evaluated by the device. *Measurements taken using a tape measure (in centimetres), at a pre-determined place on the thigh.

Services Let’s partner since the conception stage into the pre-opening and the performance monitoring of your Spa.

Business set up

•Supportforthedevelopmentofthespabusinessplanandco-ownershipof the P&L: creation of sales tools and business tracking tools (spa reporting charts) along with full incentive programs for retail sales and therapist teams

•TreatmentmenuengineeringincludingSignatureTreatments/Services

Design guidelines and merchandising

•SupportincreatingyourSpalayout •OurselectionofsuppliersisatyourdisposalforFF&EandOS&E •RecommendationstooptimizeyourSparetailareaperformance,soastoboost

profitability (one of Clarins’ key strengths) •Visual,olfactoryandmusicalenvironmentisalsopartofourcomprehensivesupport

On site training

•Extensiveon-sitestafftraining,bothinitialandongoingforall Treatments, protocols, retail knowledge and sales dialogue

•Off-siteRegionaltrainingsavailabletostaffforrefresherretail training and new product introduction

•Teambuildingeventswithspateam(s)

Marketing

•Customizedyearlymarketingplanfeaturingextensivegwp’sand new product launches

•Innovativeloyaltyprogramstoincreasecapture,increaselocal market revenues and increase low season traffic

•Extensivetravel-sizesprograms

Amenities

•Fullamenitiesprogramavailablebased ontheiconicEauDynamisante

•Customizedturn-downprogramalsoavailable •300mldispensersareavailableforhotelspas

Press-Public Relations and media

•Tailor-madePRplansforinternationalpress, devoted to your spa communication (VIP events, press kits, press trips)

•Linktoyourwebsiteandfullpagededicatedto your Spa on Clarins.com

On going post opening support

•Qualityaudits •Spamanagementcoaching •Press/FAMtripssupport •Staffincentiveprogramsproposals

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Vow to be Beautiful!Say “I do” to a Clarins Bridal Package.

Before you walk down the aisle, engage in a programme of beauty services that will get you glowing for the big day! Enjoy 2 Tri-Active Treatments, two make-up sessions and receive a lovely wedding Gi� from Clarins.

Say “I love you” with ClarinsAre you looking for an original gi� to celebrate Valentine’s Day?

With a Clarins Treatment Gi� Voucher, you can give beauty and well-being. Clarins o�ers a wide choice of Face, Body and Specific Treatments for both Men and Women, each one developed to meet everyone’s skin care needs.Ask your Beauty Therapist.

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55 of the most prestigious hotels around the world have already chosen Clarins expertise.

The Ritz-Carlton, Toronto

The Majestic Barrière, Cannes

The Residence, Maldives

Sofitel Legend Metropole Hanoi, Vietnam

The St.Regis, Bora-Bora

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2012

Virtuoso honours the Spa My Blend by Clarins at

Le Royal Monceau - Raffles Paris the best hotel spa in the world.

Le Royal Monceau - Raffles, Paris

Royal Palm Hotel, Mauritius

Hotel Costes, France Saint Anne Resort & Spa, Seychelles

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Le Blizzard Val d’Isère, France Vidago Palace, Portugal

Akakura Kanko Resort & Spa, Japann° 1 Spa 2012 in Fujingahou

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Miraval Arizona Resort & Spa, USATravel and Leisure “Best All Inclusive Destination Spas” award Conde Nast Traveller 2012 Gold List

The St.Regis, Florence

Red Mountain Resort & Spa, USA, Travel and Leisure “World Best Destination Spa” award