science of start ybsa - march 2012

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The Science of Start A systematic method for building high-growth, high-profit companies paulshawsmith scientific business strategy

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Page 1: Science of start   ybsa - march 2012

The Science of Start A systematic method for building high-growth, high-profit companies

paulshawsmith scientific business strategy

Page 2: Science of start   ybsa - march 2012

JEAN-BATISTE SAY

paulshawsmith scientific business strategy

Page 3: Science of start   ybsa - march 2012

GEORGE BUSH

paulshawsmith scientific business strategy

Page 4: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

1,04 m own a business more than 3.5 yrs old

2,5 m are setting up a business

44,4 m are not

entrepreneurial

Source: GEM (2011) and StatsSA (2010)

2,39 m discontinue a business

1.94 m own a business less than 3.5 yrs old

Page 5: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

R100 million +

45 852 (1/40)

R1 to 10 million

R1 million or less

Source: SARS (2011)

1, 659 765

166 424 (1/11)

R10 to 100 million

6 815 (1/275)

Sales turnover of VAT registered businesses

Page 6: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

R100 million +

45 852 (1/40)

R1 to 10 million

R1 million or less

Source: SARS (2011)

1, 659 765

166 424 (1/11)

R10 to 100 million

6 815 (1/275)

Sales turnover of VAT registered businesses

Page 7: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

9 steps to R100 million +

Page 8: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

They have ambition

Page 9: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

15%

60%

Source: Barringer, Jones & Neubaum (2005)

Growth-Oriented Vision?

Rapid

Growth

Slow

Growth

Page 10: Science of start   ybsa - march 2012

Democratise the automobile

Page 11: Science of start   ybsa - march 2012

Put a computer on every desk in every home

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Organise the world’s information & make it

universally accessible and useful

Page 13: Science of start   ybsa - march 2012

Crush Adidas

Page 14: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Employees in 5 years?

Source: GEM (2007)

0+ 1+ 2+ 5+ 10+ 20+ 50+ 100+

Page 15: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Sales in 5 years?

Source: GEM (2007)

0 1m 2m 5m 10m 20m 50m 100m

Page 16: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

1 They have ambition

Page 17: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

They build teams

Page 18: Science of start   ybsa - march 2012
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paulshawsmith scientific business strategy

13.1%

54.2.%

Source: Bruderl, et al. (1992)

5-year failure rate?

+

>

Page 23: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

3.3%

0.4%

Source: Stam and Schutjens (2004)

Twenty employees?

Page 24: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy Source: Aldrich, Nancy, Carter & Ruef (2004)

48%

38%

7%

4%

3%

1 founder

2 founders

3 founders

4 founders

5 + founders

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paulshawsmith scientific business strategy

1 They have ambition

2 They build teams

Page 30: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

They burn the

business plan

Page 31: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Source: Lange, Mollov, Pearlmutter, Singh and Bygrave (2007)

“new ventures launched with formal written

business plans do not outperform ones

launched without them.”

Page 32: Science of start   ybsa - march 2012

Business Plan?

paulshawsmith scientific business strategy

Source: Bhide (2000)

21%

79%

Yes! No!

Page 33: Science of start   ybsa - march 2012

No!

Page 34: Science of start   ybsa - march 2012

No!

Page 35: Science of start   ybsa - march 2012

No! No!

No!

Page 36: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Doh!?!

Page 37: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

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Page 39: Science of start   ybsa - march 2012
Page 40: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

1 They have ambition

2 They build teams

3 They burn the business plan

Page 41: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

They realise plans

are guesses

Page 42: Science of start   ybsa - march 2012

AMAR BHIDE

paulshawsmith scientific business strategy

What is a business plan?

WAGs

Page 43: Science of start   ybsa - march 2012

Guess?

Guess?

Guess?

Guess?

Guess?

Guess?

Guess?

Guess?

Guess?

Page 44: Science of start   ybsa - march 2012

Yngve Bergvist

Page 45: Science of start   ybsa - march 2012

Evan Williams

Page 46: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

1 They have ambition

2 They build teams

3 They burn the business plan

4 They realise plans are guesses

Page 47: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

If they guess wrong,

they change

Page 48: Science of start   ybsa - march 2012

Did you change or adapt your original idea?

paulshawsmith scientific business strategy

Source: Bhide (2000)

33%

66%

No! Yes!

Page 49: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Great Idea

Page 50: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Better Idea

Learn

Page 51: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Better Idea

Learn

Learn

Page 52: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Better Idea

Learn

Learn

Learn

Learn

Page 53: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Success

Learn

Learn

Learn

Learn

Page 54: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Page 55: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Learn

Page 56: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Learn

Learn

Page 57: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Learn

Learn

Learn

Page 58: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Learn

Learn

Learn

Learn

Page 59: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Learn

Learn

Learn

Learn

Success

Page 60: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Guess

Test Change

plan

Page 61: Science of start   ybsa - march 2012

Guess?

Guess?

Test

Guess?

Test

Test

Guess?

Test

Guess?

Test

Guess?

Test Guess?

Test

Guess?

Test

Guess?

Test

Page 62: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

1 They have ambition

2 They build teams

3 They burn the business plan

4 They realise plans are guesses

5 If they guess wrong, they change

Page 63: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

When do you know to stop searching?

Page 64: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

They change until they

find product-market fit

Page 65: Science of start   ybsa - march 2012

Product-Market fit?

Interest!

Satisfaction!

Page 66: Science of start   ybsa - march 2012

Customer Interest?

1 Not interested & will never purchase

2 Not interested, but maybe one day

3 Interested, but want other to test

4 Interested & will purchase once released

5 Will pre-order & pay now!

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Page 68: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

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Customer Satisfaction?

1 Never purchase again

2 Probably not purchase again

3 Might purchase again

4 Will purchase again

5 Will definitely purchase again (love the product)

Page 70: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

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paulshawsmith scientific business strategy

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paulshawsmith scientific business strategy

1 They have ambition

2 They build teams

3 They burn the business plan

4 They realise plans are guesses

5 If they guess wrong, they change

6 They change until they find product

market fit

Page 75: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

They don’t grow until

product-market fit

Page 76: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Pre-mature Scaling

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AMAR BHIDE

paulshawsmith scientific business strategy

Plan

Skip the search

Build

No

Product/

Market

Fit

Page 78: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

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paulshawsmith scientific business strategy

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paulshawsmith scientific business strategy

of high growth internet start ups fail due to premature scaling.

Source: Start Up Genome Report(2011)

Page 81: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

times faster than startups that scale prematurely

Startups that scale properly grow about

Source: Start Up Genome Report(2011)

Page 82: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

1 They have ambition

2 They build teams

3 They burn the business plan

4 They realise plans are guesses

5 If they guess wrong, they change

6 They change until they find product

market fit

7 They don’t grow until the they find

product-market fit

Page 83: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

They work with

what they have

Page 84: Science of start   ybsa - march 2012

Begin with the end in mind

Page 85: Science of start   ybsa - march 2012

Failing to plan is planning to fail

Page 86: Science of start   ybsa - march 2012

Specific Result

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Given

Goal

Causal Thinking

(Selecting between given means to achieve a pre-determined goal)

M1

M2

M4

M6

M3

M5

Vision

Page 89: Science of start   ybsa - march 2012

paulshawsmith scientific success strategy

People

Knowledge

Resources

Market

Gap Plan

Causal Thinking

Market

Research

Page 90: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

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paulshawsmith scientific success strategy

Hire Staff

Cook Book

Buy Ingredients

Outcome Plan

Casual Thinking

Page 92: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

27 Entrepreneurs

Page 93: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

3 40 start ups to

$200 million to $6 billion

1IPO

Page 94: Science of start   ybsa - march 2012

???

Bruce Flohr, the founder of RailTex

Page 95: Science of start   ybsa - march 2012

AMAR BHIDE

paulshawsmith scientific business strategy Source: Sarasavathy (2007)

I'd just go sell it. I don't believe in market research. Somebody once told me the only thing you need is a customer. Instead of asking all the questions, I'd try and make some sales. I'd learn a lot, you know: which people, what were the obstacles, what

were the questions, which prices work better. Even before I started production. So my market research would actually be

hands-on actual selling."

Page 96: Science of start   ybsa - march 2012

AMAR BHIDE

paulshawsmith scientific business strategy Source: Sarasavathy (2007)

"Ultimately, the best test of any product is to go to your target market and pretend like it's a real business. You'll find out soon

enough if it is or not. You have to take some risks. You can sit and analyze these different markets forever and ever and ever, and

you'd get all these wonderful answers, and they still may be wrong. The problem with the businessman type is they spend a lot of time with all their great wisdom and all their spreadsheets and all their Harvard Business Review people, and they'd either

become convinced that there's no market at all or that they have the market nailed. And they'd go out there big time, with a lot of expensive advertising and upfront costs, because they're gonna

overwhelm the market, and the business would go under."

Page 97: Science of start   ybsa - march 2012

Bird-in-the-hand

paulshawsmith scientific business strategy

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paulshawsmith scientific success strategy

Opportunities

Knowledge

People

Resources

Outcome

Outcome

Outcome

Outcome

Outcome

Outcome

Effectual Thinking

(Imaging a possible new end using a given set of means)

Page 99: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

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paulshawsmith scientific success strategy

Knowledge of

Cooking

Equipment

Available

People I

Know

Ingredients

on Hand

Meal 2

Meal 1

Meal 3

Meal 4

Meal 5

Meal 6

Effectual Thinking

Page 101: Science of start   ybsa - march 2012
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paulshawsmith scientific success strategy

Course

Match

Partner

Friends

Customer

Students

FaceMash

Effectual Thinking

Harvard

Connection

Page 103: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

1 They have ambition

2 They build teams

3 They burn the business plan

4 They realise plans are guesses

5 If they guess wrong, they change

6 They change until they find product

market fit

7 They don’t grow until the they find

product-market fit

8 They work with what they have

Page 104: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

They intuitively

understand

Lean Entrepreneurship,

customer development

& Effectuation

Page 105: Science of start   ybsa - march 2012

8.1 Terms?

What terms will the

partners require?

8.2 Costs?

How much will they

charge?

6.1 Acquirable?

What are your fixed and variable costs?

9. Costs? 5. Pricing?

How will you charge? How much will you charge?

5.1 Terms? Will the business

Make money?

Will the customers

buy the product?

Profitable?

3. Product/

Market fit? 1. Customer?

2. Market

Size?

Who is the

customer? 4.2 Costs?

7.1 Doable?

Can you perform the

Key activities?

7.2 Costs?

Costs to perform

Key activities?

Can you acquire

The key resources?

6.2 Costs?

Cost of key resources?

Cost to acquire a

customer?

What is the

Market size?

4.1 How?

How will you acquire

customers?

5.2 Costs?

Cost of distribution?

What are the channel

terms?

Page 106: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Searching

Business

Model

Proven

Building

Product

Market

Fit

Cross

The

Chasm

Early Adaptors Innovators Early Majority

Talking to

Innovators

Sell to

Innovators

Sell to

Early adaptors

Sell to

Early Majority

Page 107: Science of start   ybsa - march 2012

AMAR BHIDE

paulshawsmith scientific business strategy

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paulshawsmith scientific business strategy

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paulshawsmith scientific business strategy

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paulshawsmith scientific business strategy

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MIT

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25,000 firms

Page 113: Science of start   ybsa - march 2012

$1.8 trillion

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paulshawsmith scientific business strategy

11th Biggest GDP

Page 115: Science of start   ybsa - march 2012

Joe Jacobson

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paulshawsmith scientific business strategy

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paulshawsmith scientific business strategy

100 Million Trees

Page 118: Science of start   ybsa - march 2012

JOE JACOBSON

paulshawsmith scientific business strategy

Page 119: Science of start   ybsa - march 2012

Hagen Stehr

Page 120: Science of start   ybsa - march 2012

paulshawsmith scientific business strategy

Page 121: Science of start   ybsa - march 2012

Francis Bacon

Page 122: Science of start   ybsa - march 2012

entrepreneurmag.co.za/author/paul_smith

slideshare.net/paulshawsmith

[email protected]

073 954 1346

paulshawsmith scientific business strategy