scooffice server™ 4 · scooffice server 4.1 reviewer’s guide page 6 features & benefits...

SCOoffice Server™ 4.1 E-mail and Collaboration for SCO® UNIX® Servers

REVIEWER’S GUIDE

SCOoffice Server 4.1 Reviewer’s Guide page 1

Table of Contents Reviewer’s Guide Note ........................................................................3

Summary of Contents ..................................................................................................... 3 Disclaimer ....................................................................................................................... 3

Company Overview..............................................................................4 Product Introduction ...........................................................................5 Features & Benefits .............................................................................6

Product Description......................................................................................................... 6 Platform Support............................................................................................................. 6 New Features and Benefits ............................................................................................. 6 Features and Description................................................................................................. 7

System Requirements .........................................................................9

SCOoffice Server 4.1....................................................................................................... 9 Microsoft Outlook Connector ......................................................................................... 9 E-mail Readers ................................................................................................................ 9 Web Browsers................................................................................................................. 9

Getting Started .................................................................................. 10

Installing SCO OpenServer 5.0.7.................................................................................. 10 Installing SCOoffice Server 4.1..................................................................................... 10 Configuring SCOoffice Server 4.1 ................................................................................ 11

Changing the Admin Password................................................................................. 11 Managing Domains ................................................................................................... 12 Managing Users ........................................................................................................ 14 Managing Aliases...................................................................................................... 16

Setting Up SCOoffice Server 4.1 for Email & Collaboration....................................... 17 Configuring Mail Clients (Microsoft Outlook and Others) ...................................... 18 Using Shared Folders................................................................................................ 21 Setting Folder Synchronization Options ................................................................... 23

Using the SCOoffice WebClient for Email & Collaboration........................................ 23 Sending E-Mail ......................................................................................................... 24 Scheduling a Meeting................................................................................................ 25 Sharing Contacts ....................................................................................................... 28

Pricing & Support...................................Error! Bookmark not defined.

Product Evaluation SKUs ..............................................Error! Bookmark not defined. Product SKUs.................................................................Error! Bookmark not defined.


More Information...........................................................Error! Bookmark not defined. Press Contacts ............................................................................................................... 30

Competitive Advantage.................................................................... 31

Microsoft ....................................................................................................................... 31 Novell/SuSE.................................................................................................................. 31

Target Markets................................................................................... 32

Target Environments..................................................................................................... 32 Target Problems Solved ................................................................................................ 32 Target Users .................................................................................................................. 32 Target Channels ............................................................................................................ 32 Language Support ......................................................................................................... 33

Key Messages.................................................................................... 34

Internet E-mail .............................................................................................................. 34 Viruses, SPAM, and Security ....................................................................................... 34 Real-time Collaboration................................................................................................ 34 Microsoft Outlook, Web Browsers, and E-mail Readers ............................................. 34 Friendly Interface for Non-Technical ........................................................................... 35


Reviewer’s Guide Note Thank you for your interest in reviewing the SCOoffice Server 4.1 software. This guide provides detailed information on the following areas:

• Company Overview • Product Introduction • Features & Benefits • System Requirements • Getting Started • Pricing & Support • Competitive Advantage • Target Markets • Key Messages • Key Wins

Summary of Contents SCO has shipped all of the software needed to conduct a complete review of the SCOoffice Server 4.1 software. Note: SCO OpenServer 5.0.7 should be installed on the server first. To demonstrate the key features of the software in a working heterogeneous networked environment, the SCOoffice Server CD includes the following:

• SCOoffice Server 4.1 software and documentation • SCOoffice Server 4.1 Getting Started Guide • This Reviewer’s Guide

Disclaimer The SCOoffice Server Reviewer’s Guide is provided for informational purposes only, and the information herein is subject to change without notice. Please report any errors herein to SCO. SCO does not provide any warranties covering and specifically disclaims any liability in connection with this document. No part of this document may be copied or translated to another language without the express written consent of The SCO Group. The SCOoffice Server Reviewer’s Guide and other SCO documents included are provided “as is” and may include technical inaccuracies or typographical errors. SCO reserves the right to add, delete, change, or modify SCO documents at any time without notice. The documents are for information purposes only. SCO makes no express or implied representations or warranties of any kind. Copyright © 2004, SCO and the associated SCO logo are trademarks or registered trademarks of The SCO Group, Inc. in the U.S. and other countries. UNIX is a registered trademark of The Open Group. All other brand or product names are or may be trademarks of, and are used to identify products or services of, their respective owners.


Company Overview

The SCO Group, Inc. (NASDAQ: SCOX) is the owner of the UNIX® operating system and a leading provider of UNIX-based solutions. The company has developed and licensed innovative technologies for more than 30 years. SCO is a provider of software solutions for small- to medium-sized businesses (SMBs) and replicated branch offices. SCO solutions include UNIX platforms; e-mail and collaboration, messaging, authentication, and e-business tools; and services that include technical support, education, consulting, and solution provider support programs. Based in Lindon, Utah, SCO has a worldwide presence with representation in 82 countries. This infrastructure enables SCO to provide local support and dependable solutions to businesses around the world. In addition, SCO has a channel of more than 11,000 solution providers, a developer network of nearly 8,000, thousands of direct account customers and an installed base of more than two million systems.

Headquarters Nasdaq

Employees Installed Base Balance Sheet

Lindon, Utah SCOX 275 2,000,000+ servers 64.7 million in cash

77.1 million 14.2 million Channel Offices/Representatives 82 countries; 11,000 resellers

TTM Revenues Shares Outstanding

Global sales


Product Introduction SCOoffice Server 4.1 delivers a reliable, full- featured Internet e-mail and collaboration solution for small and medium businesses. Designed with comprehensive security features, SCOoffice Server stops e-mail viruses, filters junk e-mail, and secures e-mail access. Providing more than just e-mail services, SCOoffice Server also delivers a real-time collaboration solution for scheduling group meetings, sharing contact lists and folders, and managing group task lists. For convenience, SCOoffice Server integrates with Microsoft® Outlook® and industry-standard e-mail readers and Web browsers. Empowering non-technical users such as office managers, secretaries, and assistants, SCOoffice Server features a friend ly interface for setting user and environment preferences. Because this brand new release supports SCO OpenServer (today) and SCO UnixWare, SCOoffice Server delivers a great solution to small businesses through SCO’s worldwide reseller program. Though SCOoffice Server will best serve small businesses, it also addresses medium business and branch office needs with its robust e-mail and collaboration features. Customers who want to use Microsoft Outlook, prevent e-mail viruses, stop junk e-mail, or collaborate will find that SCOoffice Server fits their needs. SCOoffice Server delivers the right features and benefits to businesses who want a robust but easy-to-manage e-mail and collaboration solution. SCOoffice Server improves business communication by letting its users share contact lists, task lists, and folders; and schedule group meetings and resources from Outlook or industry-standard Web browsers like Internet Explorer, Netscape®, and Mozilla®. SCOoffice Server provides an excellent alternative to Microsoft Exchange™ Server, Novell® GroupWise®, SuSE® Openexchange™, and other mail and collaboration suites. These competing products are expensive, difficult to manage, or targeted at enterprise customers, giving SCOoffice Server prime opportunity to capture customers seeking their first internal collaboration and e-mail server. With small and medium businesses in mind, SCOoffice Server delivers a reliable, full-featured Internet e-mail and collaboration solution. Adding SCO OpenServer as a supported platform, adding features that improve communication, and providing an alternative to competing products gives SCO the ability to reach new and existing customers.


Features & Benefits Product Description SCOoffice Server 4.1 delivers a reliable, full- featured Internet e-mail and collaboration solution for small and medium businesses. Designed with comprehensive security features, SCOoffice Server stops e-mail viruses, filters junk e-mail, and secures e-mail access. Providing more than just e-mail services, SCOoffice Server also delivers a real-time collaboration solution for scheduling group meetings, sharing contact lists and folders, and managing group task lists.

Platform Support • SCO OpenServer 5.0.7 • SCO UnixWare 7.1.4

New Features and Benefits

New Features Benefits New Platform Support Supports SCO OpenServer 5.0.7

Microsoft Outlook Integration

• Configures the Microsoft Outlook and Outlook Express for accessing SCOoffice with a single click

• Delivers performance increases with real-time IMAP folder updates

• Improves mobile user experience with offline message synchronization

• Provides greater than 2 GB offline storage space (with Connector 3 to be released later this year)

Web Browser Collaboration

• Collaborates between Outlook and Web browsers such as Internet Explorer, Netscape, Mozilla, etc.

• Shares folders, calendars, task lists, journals • Schedules meetings and allocates resources • Displays familiar Outlook user interface

Multi-machine Architecture

Enables spreading of users across multiple systems, creating performance clusters for supporting tens of thousands of users

Improved Interface Empowers non-technical and technical staff to administer the server, making administration tasks easier to find and perform

Resource Calendaring Schedules resources such as projectors, conference rooms, etc.

Internet Blocking Lets administrators determine which users may send/receive Internet e-mail

Microsoft Exchange Migration Tools

Lets administrators easily move users and e-mail from Microsoft Exchange to SCOoffice Server without touching a UNIX command line


New Features Benefits

Antivirus Protection and E-mail Filtering

• Integrates Clam™ antivirus and supports commercial grade antivirus from McAfee® and Sophos®

• Integrates SpamAssassin™ for filtering out junk e-mail

Features and Description

Features Description

Leverages Industry-standard Protocols, E-

mail Readers, and Web Browsers

• Provides advanced, scalable, full- featured Internet e-mail server management

• Supports local, remote, and Internet-standard e-mail protocols including SMTP, POP, and IMAP

• Supports popular e-mail clients including: Microsoft Outlook, Outlook Express, Qualcomm® Eudora™, Mozilla, Netscape, and others

• Supports industry-standard Web browsers including Internet Explorer, Mozilla, Netscape, and others

• Includes free/busy calendaring services for Microsoft Outlook and WebClient

Delivers High Performance and

Reliability

• Provides a modular mail transfer agent, which processes each task separately, minimizing the impact of errors

• Uses high performance SMTP-based message routing • Uses native Internet mail content stores and retrieves

MIME content without any problematic conversions • Supports customizable monitoring of core services and

selectable actions when problems are detected

Provides Security and Privacy

• Supports X.509 certificates • Supports SSL 3.0, Simple Authentication and Security

Layer (SASL), and Transport Layer Security (TLS) • Includes secure system access • Secures server (with relay controls) from spammers and

hackers • Integrates Clam antivirus and supports commercial grade

antivirus from McAfee and Sophos • Integrates SpamAssassin for filtering out junk e-mail

Includes Easy-to-use Server Management

• Includes consistent, easy-to-use administration interface for managing users, aliases, domains, and systems

• Presents complex tasks with simple, intuitive dialogs to simplify administration for non-technical users

• Provides administration and user interface in English, French, German, Italian, and Spanish

• Blocks specified users from sending or receiving e-mail over the Internet

• Attaches messages to every outbound e-mail message, if activated


• Lets administers securely manage the server locally or remotely

Includes Easy-to-manage User Preferences

• Provides easy-to-control contact lists, vacation messages, mailing lists, junk e-mail filtering (SPAM), user passwords, and much more

• Configures Microsoft Outlook and Outlook Express with a single click for accessing SCOoffice Server

• Presents complex tasks with simple, intuitive dialogs for non-technical users

Provides Advanced Microsoft Outlook

Integration

• Enables e-mail, calendaring, group scheduling, resource scheduling, and other collaborative activities

• Shares folders, contact lists, journals, notes, and tasks • Enables private discussion groups • Provides enhanced Internet LDAP address book with full

Outlook compatibility


System Requirements SCOoffice Server 4.1 SCOoffice Server requires the following:

• Operating Systems: SCO OpenServer 5.0.7 • Processor: 400 MHz (or faster) Intel® Pentium® II, III and 4; AMD® K7 or K8 • RAM: 512 MB system plus 1 MB per user minimum • Disk Space: 2 GB plus disk space for user mail and data storage • Networking: TCP/IP networking with DNS name resolution configured

Microsoft Outlook Connector If Microsoft Outlook will be used for e-mail and collaboration, then the applicable systems require the following:

• Operating Systems: Microsoft Windows 2000 or XP (recommended) • Outlook Versions: Microsoft Outlook 2000, 2002/XP, 2003 • Disk Space: 5.9 MB

E-mail Readers

SCOoffice Server works with any industry-standard e-mail readers, including the following:

• Microsoft Outlook • Microsoft Outlook Express • Qualcomm Eudora • Mozilla • Netscape Communicator • Other e-mail readers compatible with POP or IMAP

Web Browsers

The SCOoffice Server WebClient works with any industry-standard Web browsers, including the following:

• Microsoft Internet Explorer • Mozilla • Netscape Communicator


Getting Started The evaluation version of SCOoffice Server runs on SCO OpenServer 5.0.7. This section includes procedures for installing SCO OpenServer, which has already been installed for your use.

Installing SCO OpenServer 5.0.7

If SCO OpenServer 5.0.7 has not already been installed, the SCO OpenServer installation takes place in five phases:

1. Initial boot and hardware detection 2. Interactive Query Manager (IQM) collects configuration information from the

user, including:

• Licensing, installation media device, and upgrade path information • System level information • Disk setup and software selections • Final configuration information

3. Hard disk initialization and preparation 4. Filesystem creation 5. Software installation

Only phases 1 and 2 require user interaction. The last two phases, where the system is actually installed, are usually the most lengthy: 10 to 20 minutes on new hardware; 1 to 1.5 hours on old hardware. Detailed instructions on the installation of SCO OpenServer can be found at http://docsrv.sco.com:507/en/GetStart/islT.instproc.html.

Installing SCOoffice Server 4.1 With SCO OpenServer installed, the next step is to install SCOoffice Server.

1. Log-in to your SCO OpenServer system as the ‘root’ user. 2. Enter password ‘reviewer’ (password does not appear when typed for security

purposes). 3. Double click on the Software Manager icon. 4. In the Software Manager, from the Software menu, select Install New. 5. Select to install from the current server: server1. 6. Insert the SCOoffice Server 4.1 CD. Click Continue . 7. Identify the media device (CD-ROM Drive 0). 8. Select SCOoffice Mail Server and click on Install. The system will begin

installing the software.


9. To license the product during installation, enter the case-sensitive license number and code from the product license when prompted. (license expires October 15, 2004;100 users)

License Number: OMSREVIEW License Code: wirrtzup License Data: e041015;k0;q0;u100;mpaepxq

10. Click License. The system recognizes that you just added a new 100 user license to the system. However, because mail users are different than standard system users, there is no need to tune the system for the new mail user licenses, select Don’t Tune . The installation process will take approximately five minutes to complete. Click OK and close the Software Manager dialog box (use top, left-hand drop-down menu to close). You have successfully completed the SCOoffice Server installation procedure.

Configuring SCOoffice Server 4.1 The Web Administrator interface is designed to provide all of the capabilities necessary to configure and manage SCOoffice Server. It includes options for managing the following:

• Accounts • Aliases • Mail Folders • Mail Delivery • Configuration • Tools • System • WebClient

Changing the Admin Password For security reasons SCO recommends the first step after installation should be to change the default administrator password. To change the Admin Password:

1. Load the Web Administrator interface. a. Open a Web browser in OpenServer by double-clicking the World Wide

Web icon to launch Mozilla. Click OK. b. Enter the following URL in the address window:


http://server1/ Note: the mail server also accepts https connections for enhanced security. The Web Administrator login screen will appear.

c. Login to the administrative console using the following information: Username: admin Password: admin

d. Click Login. The Web Administrator interface will appear.

2. In the center of the screen, below your system Domain name, click on the link for the [email protected].

3. Enter a new password twice, once in the Password* text field and once in the Confirm Password* text field.

4. Proceed to the bottom of the page and select Update. Your password has now been successfully changed.

5. Re-login to the system:

Username: admin Password: [Type in your new password.]

Managing Domains The SCOoffice Server allows you to create, view, and delete virtual Domains. SCOoffice supports multiple e-mail Domains with Users, Groups and Resources displayed in a tree structure under each Domain. It is not required to create a new domain. The default domain after installation is the Domain part of your Fully Qualified Internet Domain name. For example, if your server name is server1.scodemo.com then scodemo.com is the Domain. You should only create a new domain if you want multiple email destinations to be hosted on a single server. All Users, Resources, and Aliases under a domain will have addresses which are qualified by the Domain name. For example, if you create the Domain “example.com”, and create a User “username” under that Domain, then the corresponding user will have the mail address of the form [email protected]. Realize that creating a Domain in the Web Administrator interface does not configure a new network address nor does it configure DNS for the Domain name. It only configures SCOoffice Server to accept mail addressed to that Domain. As the network administrator you will still need to configure your DNS server to deliver mail to your new system.


To create a domain:

1. In the Accounts Browser (under Accounts on the left-hand side of the screen), click on Create Domain.

As an alternative, you can also click on Domain at the top of the screen.

2. To create a Domain, you must enter the name of the Domain as well as the name

of the Organization to which the Domain belongs.


3. You may choose to allow Users of that Domain to create and manage their own internal e-mail aliases (mailing lists) at this point as well. Enabling this feature can help offload some of the work involved with daily administration of an e-mail and collaboration server to the end-users.

4. Enter contact information for the Domain (optional). 5. Proceed to the bottom of the form and click Create.

You have now successfully created a new Domain.

Managing Users You can use the Web Administrator interface to view, create, modify, and delete SCOoffice Server User accounts. To create a User:

1. Click on Create User in the Accounts Browser.

As an alternative, you can also click on User at the top of the screen.

2. To create a user, you must provide a Container, Login/Username, Password, and

Last Name for that User.

a. Select a container. This is the Domain or Group to which your User will belong. When creating an example User, select the Domain you created in the Managing Domain section above.


b. Enter a Login/Username. This is the name that the user will use to login to the SCOoffice Server either to check e-mail or to access per-user controls. The name should consist of all le tters and numbers and not contain white spaces. Note that if you do not select an E-Mail Address, the Login/Username and the container Domain name will be used to construct the E-Mail address. NOTE: Please make note of this username. It will be used later in the review.

c. Enter a Password. The password must be entered twice and each entry must match for the User creation process to succeed. NOTE: Please make note of this password. It will be used later in the review.

d. Enter a Last name. This should be the last name of the user. The first and middle names are optional, but generally recommended as well.

e. (Optional) Fill in any of the additional General, Contact, Bus iness, or Miscellaneous Information.


3. Proceed to the bottom of the form to check that Create Outlook Folders? is selected.

4. Click Create. Your newly created user should appear.

Managing Aliases You can use the Web Administrator interface to create and manage E-Mail aliases. If the administrator allows it, end-users can also manage their own E-Mail aliases. An alias is a name that SCOoffice Server translates into a corresponding E-Mail address or list of addresses. Using an alias, you can specify a single name to represent a group of mail users. For example, creating an alias called “info” that includes the users Paul Miller, Tom Jones, Sally Smith, and Sue James (members of the sales department), all email addressed to [email protected] will be delivered to Paul, Tom, Sally, and Sue. To create an Alias:

1. Click on Aliases in the Accounts Browser.

2. Click on Create Alias. 3. Select a Container/Domain. 4. Give the Alias a name. (For example: info) 5. Specify whether the Alias is Open or Restricted. With an Open Alias, any end-

user can subscribe to the Alias. With a Restricted alias, only the Alias owner or admin can allows/restricts Alias members.

6. Specify the Alias Owners. Only the specified individuals can delete the Alias. In addition, if the Alias is Restricted, only the Alias Owners can add or delete Alias Members.


7. Specify the Alias Members. You can either enter into the box email addresses, separated by a comma, or click on the browse button to select alias members from a list.

8. Proceed to the bottom of the form and click Create.

You have now successfully created an e-mail alias.

Setting Up SCOoffice Server 4.1 for E-mail & Collaboration IMPORTANT! This section should be completed from a supported Microsoft Windows client with Outlook installed (not just Outlook Express). You will work in Microsoft Windows and a Web browser of your choice (for a list of supported Web browsers, see the System Requirements section of the Reviewer’s Guide). In this section, SCOoffice will serve as a mail and collaboration server. With the SCOoffice Server configured, the Domain created, and the Users added, you are ready to begin using SCOoffice Server. In a Microsoft Windows client:

1. Open a Web browser. 2. Enter the following URL to access the SCOoffice Server:


http://server1 Note: the mail server also accepts https connections for security.

3. At the Login prompt, enter the Login/Username and Password that were used to

create the User on page 14 and click Login.

You are then presented with the following screen.

The User Preferences manager portion of the SCOoffice Server interface appears, providing users with the ability to manage their personal configuration. Note that the options available here will depend on the options granted to the mail domain by the administrator. IMPORTANT! The next few sections of the reviewer’s guide will require you to continue working in Microsoft Windows and Microsoft Outlook for completion. In these sections, SCOoffice will serve as a mail and collaboration server.

Configuring Mail Clients (Microsoft Outlook and Others) The SCOoffice Server works with any mail client that correctly implements POP or IMAP protocols. However, in this guide we will only cover Microsoft Outlook configuration. The SCOoffice Server automatically downloads and configures special software to allow Microsoft Outlook users to share mail folders, contact lists, calendars,


and tasks with other Microsoft Outlook users as well as with users that use the SCOoffice WebClient. Microsoft Outlook 2000, 2002 and 2003 on Windows 2000 platforms and later are supported. If you are using Outlook 2000, then verify that it is configured in ‘Corporate Workgroup’ mode prior to running the configuration. Please consult your Microsoft Outlook documentation for more information on ‘Corporate Workgroup’ mode, if necessary. To run the automatic configuration for Microsoft Outlook:

1. In the SCOoffice Server Preferences menu, select Client Configuration.

2. Click the Outlook button to download and install the SCOoffice Server Connector for Microsoft Outlook on your Microsoft Windows client.

3. Click the Download link. 4. Select either Open using an application or Run from current location when

prompted. (This choice will depend on what version of MS Outlook you are running.)

5. Answer additional prompts as needed. NOTE: You must create a POP3 account manually if you are using Microsoft Outlook 2002 or 2003.


The installation process successfully completed.

Startup Microsoft Outlook You will now need to open Microsoft Outlook from the Start menu in Windows or from the Desktop. To Configure Microsoft Outlook to work with SCOoffice Server

1. Select Microsoft Outlook from the Start menu. The Outlook 2002 Startup Wizard will appear. (This step assumes that you are using Microsoft Outlook 2002.)

2. In Outlook 2002 Startup screen, select Next. The Account Configuration screen will appear.

3. Select the Yes radio button under Email Accounts and then select Next. The E-mail Accounts screen will appear.

4. Select the POP3 radio button under Server Type and then select Next. 5. Under the Internet E-mail Settings (POP3) heading, fill out your:

Name: [This should be the same name entered earlier in the review.] E-mail Address: [This should be the same e-mail address entered earlier in the review.] Incoming mail server (POP3): server1.scodemo.com Outgoing mail server (SMTP): server1.scodemo.com

6. Enter the User Name and Password created earlier in the review. 7. Click the Test Account Settings… button.


8. Click Close in the Test Account Settings dialog box. 9. Select Next and then Finish.

You have now successfully configured Microsoft Outlook with SCOoffice Server—which will allow you to share mail folders, contact lists, calendars, tasks, etc.

Using Shared Folders The SCOoffice Server Connector for Microsoft Outlook allows you to share your mail folders and Special Folders, such as Calendar, with other SCOoffice Server users. Folders are shared simply by granting permission for other users to access the folder. Having done this, the folder will automatically appear in the other users Outlook Folders List. Permissions are assigned on a per user per folder basis. IMPORTANT! Again, this section of the reviewer’s guide will require you to work in Microsoft Windows and Microsoft Outlook. In this section, SCOoffice will serve as a mail and collaboration server. To share a folder in Microsoft Outlook with other users:

1. With Microsoft Outlook running, select Folder List from the View menu. The Folders List tree view should appear.


2. Select the folder in the Folder List that you wish to share. For this exercise, select the Calendar icon in the Folder List and then click the Folder button in the SCOoffice Server Connector toolbar (see example below: this button is found under the main MS Outlook toolbar).

The SCOoffice Server Connector Folder Options dialog box will be displayed.

3. To add a user to the list of users who will have access to the folder:

a. Click Add in the Permissions section of the dialog box and enter the user’s email login ID (not necessarily their email address) in the space provided. Normally, the user’s email login ID is the same as their email address.

b. Click OK. c. Select the permission that you wish to assign to the new user from the

dropdown box provided. Each user can be designated as Administrators, Guests, Power User, or User of the specified folder.

4. When you are done assigning permissions click OK.


You have successfully configured Microsoft Outlook and SCOoffice Server to begin sharing calendars.

Setting Folder Synchronization Options

As mentioned earlier in the SCOoffice Reviewer’s Guide, the PST file resides on your computer and is used as an intermediate storage/work location for messages as they flow between Outlook and the SCOoffice Server via the Connector. Folder synchronization means that the contents of the PST file (local copy of your folders) are synchronized with the SCOoffice Server folders. By default, folders are set to synchronize with the SCOoffice Server every time you select the folder in the Outlook folder list. However, this may not be appropriate for high traffic folders. To change synchronization for a folder in Microsoft Outlook:

1. Select the folder in the Folder List that you wish to share. For this exercise, select the Inbox icon in the Folder List and then click the Folder button in the SCOoffice Server Connector toolbar. The SCOoffice Server Connector Folder Options dialog box will be displayed. You can now configure the SCOoffice Server connector to synchronize folders:

a. Every time I select this folder b. Manually (click “Synchronize” button) c. When Outlook starts up and exits d. At a specified time interval

You have now successfully completed the mail folder synchronization exercise.

Using the SCOoffice WebClient for E-mail & Collaboration The SCOoffice WebClient is designed to provide functionality similar to Microsoft Outlook from a Web-based application. SCOoffice WebClient uses the same encoding-decoding scheme as SCOoffice Connector for Microsoft Outlook allowing both types of users and allows WebClient users to share folders, contact lists, and calendars. IMPORTANT! In this section of the reviewer’s guide, you to work in Microsoft Windows and a Web browser of your choice (for a list of supported Web browsers, see


the System Requirements section of the Reviewer’s Guide). In this section, SCOoffice will serve as a mail and collaboration server. To begin using the SCOoffice WebClient:

1. In Microsoft Windows with a Web browser open, enter the following URL to access the SCOoffice WebClient:

http://server1/groupware

2. At the Login prompt, enter the Username and Password that were used earlier in the reviewer’s guide and click Login. The following screen will appear.

As with Microsoft Outlook, folders are organized on the left hand side of the application while actions are performed on the top of the main application pane.

Sending E-Mail To send e-mail with the WebClient:

1. From the main screen, click the Compose button to create an e-mail message. A familiar email screen will appear.


From this screen, enter the appropriate information as you would any other typical e-mail message.

1. Specify the e-mail address of the person receiving your message. 2. Enter a message in the Subject line and include some sample text in the e-mail

body. 3. Select Send (from the top left-hand corner of the application pane ). You have

now successfully sent an email message from the SCOoffice WebClient.

Scheduling a Meeting To schedule a meeting with the SCOoffice WebClient, click on the Calendar folder. The Calendar screen will appear.


You can determine availability of users by clicking on the Availability option at the top of the application pane.

From this window, you can determine when users are available to meet.


Once you have determined availability, you can now select Meeting Request (from the bar at the top of the application pane ).

The Meeting Request form is displayed.


To make a meeting request:

1. Fill out the form provide in the Meeting Request pane. 2. Select Send. A new meeting will now appear on your calendar and a request to

accept the meeting will be sent to each User you have invited. The meeting requests will be sent to each user as an e-mail message. If the user accepts the request, then it will be added to their calendar and the timeslot will be marked as busy in the Availability screen.

Sharing Contacts To share contacts using the WebClient:

1. Select the Contacts folder. The Contacts screen will appear. 2. Select the Permissions icon (found on the top right-hand corner of the application

pane).


The Folder Permissions screen appears.

3. From this screen, you can add users to the access list for your Contacts folder. You can also alter access permissions for users. The default is to allow added users to read, but not modify, your shared folders. This same feature can be used to share Calendars or e-mail folders with other users as well.

You have now successfully completed the SCOoffice WebClient walkthrough. Feel free to explore other aspects of the SCOoffice Server 4.1 software.


More Information For more information about SCOoffice Server, please visit our Web site at www.sco.com/products/officeserver.

Press Contacts Blake Stowell Marc Modersitzki Public Relations Director Public Relations Manager +1-801-932-5595 +1-801-932-5635 [email protected] [email protected]


Competitive Advantage Microsoft SCOoffice Server 4.1 will appeal to resellers and small/medium business that may be dissatisfied with Microsoft’s licensing and software assurance, product complexity, high hardware costs, security record, and upgrade cycles.

Concerns with Microsoft Channel Management

Concerns with Microsoft BackOffice®, Small Business Server, and Exchange

Server • Decreasing margin • Expensive training costs • Expensive support costs • Channel conflict by taking customers

direct (new software assurance licensing model)

• Large account resellers weed out smaller resellers and help Microsoft to bring more customers direct

• Product complexity results in high management and administration costs

• Poor security record and virus threats • High cost, especially when not using

all features • No upgrade path from Microsoft

Small Business Server (must purchase full version of Windows Server and Exchange Server)

• Expensive hardware costs when running multiple servers to achieve increased reliability

Novell/SuSE With the acquisition of SuSE, Novell has two mail server products—SuSE Openexchange and Novell GroupWise. Because SuSE Openexchange Server only runs on SuSE Linux, customers and resellers would need to introduce another server into their existing environment. Openexchange does not enable the enhanced Outlook integration and it does not include the friendly user interface found in SCOoffice Server. Novell GroupWise has a higher total cost of ownership, while SCOoffice Server delivers the right features and benefits for small and medium businesses that need e-mail and collaboration.


Target Markets Target Environments The following characteristics are common to those interested in this product:

1. Small business with less than 100 employees is the primary target. 2. Medium business 3. Large business 4. Vertical business

Target Problems Solved SCOoffice solves the following customer problems:

The Business Problem What Business Needs Uses Microsoft Outlook to communicate only via e-mail

A server that lets you use advanced Outlook collaboration

Susceptible to e-mail viruses that may cripple business

Server-side antivirus protection

Spends a lot of time trying to find available meeting times by calling or e-mailing people

Meeting scheduling software

Trouble finding contact information for colleagues, customers, and suppliers

Shared contact lists

Wants to reduce the time spent managing e-mail and collaboration software on user desktops

E-mail and collaboration software accessed through a Web browser

Want workforce to collaborate but doesn’t want to pay expensive licensing fees

An affordable solution for your small- or medium-sized business

Receives hoards of junk e-mail every week SPAM filtering Conveys an unprofessional image by using AOL®, Hotmail®, Yahoo!®, or others as business e-mail address

Your own e-mail server

Target Users The following are the typical types of users who will be managing SCOoffice Server:

• IT managers (may also be outsourced to a solution provider) • Business owners • Administrative assistants and secretaries

Target Channels • SCO resellers who provide solutions to small and medium businesses.


• SCO vertical solution providers who integrate e-mail and collaboration into their solution.

• Microsoft Exchange or BackOffice, Novell GroupWise, and SuSE Openexchange resellers who provide solutions to small and medium businesses.

• SCO major accounts and branch offices that deploy departmental e-mail and collaboration solutions.

Language Support All localized materials are on the CDs. The administrator guides are only in English. SCOoffice Server is available worldwide in these languages:

• English • French • German • Italian • Spanish


Key Messages Internet E-mail SCOoffice Server is a reliable, full- featured Internet e-mail solution. SCOoffice Server not only lets you control e-mail, but it also lets you control those who may send and receive Internet e-mail. In addition, your traveling or offsite workforce may also send and receive e-mail securely from anywhere in the world.

Viruses, SPAM, and Security SCOoffice Server stops e-mail viruses, filters out junk e-mail, and secures remote access. Because SCOoffice Server includes server-side antivirus protection, it stops viruses before reaching your workforce’s systems. With skyrocketing costs associated with receiving, storing, and processing junk e-mail, SPAM blocking is a must. The built- in SCOoffice Server SPAM filters let your workforce and administrators block junk e-mail effortlessly. If you have an offsite or a traveling workforce, then secure access is essential. SCOoffice Server lets your offsite workforce securely collaborate and use e-mail from anywhere in the world.

Real-time Collaboration SCOoffice Server delivers real-time collaboration for scheduling group meetings, sharing contact lists, and managing group tasks. Instead of calling people to find available meeting times, your workforce just selects those to attend the meeting and the system checks their availability. It’s not a problem for your workforce to schedule resources and equipment such as conference rooms and projectors. SCOoffice Server eliminates the need to make a dozen phone calls to schedule a single meeting. The built- in collaboration software also lets your workforce share contact lists, folders, journals, notes, and group task lists. The SCOoffice Server solution helps any office collaborate and work more efficiently.

Microsoft Outlook, Web Browsers, and E-mail Readers SCOoffice Server integrates with Microsoft Outlook and industry-standard Web browsers and e-mail readers. With a single click of the mouse, Outlook users are configured to use the advanced SCOoffice Server e-mail and collaboration features. SCOoffice Server also integrates with industry-standard Web browsers such as Internet Explorer, Netscape, and Mozilla. From Web browsers, users access the WebClient for


sending and receiving e-mail and for collaborating with Outlook and other WebClient users. In addition, SCOoffice Server also integrates with other industry-standard e-mail readers such as Netscape, Mozilla, Outlook Express, Eudora, and others.

Friendly Interface for Non-Technical SCOoffice Server works great for businesses with non-technical administrators like business owners and administrative assistants. The simple-to-use interface lets you easily control users, aliases, mailing lists, junk e-mail, passwords, and much more. Simple SCOoffice Server dialogs let you perform very complex tasks in a quick and efficient manner.

scooffice server™ 4 · scooffice server 4.1 reviewer’s guide page 6 features & benefits...

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