scott bearder, eric bulthuis, kathryn davis, eric launer, philip lawson, destinie martinez, raz...
TRANSCRIPT
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Scott Bearder, Er ic Bulthuis, Kathryn Davis, Er ic Launer, Phi l ip Lawson, Destin ie Mart inez, Raz Sanchez, Wi l l iam Turner, Chandra York
UNDERSTANDING GLOBAL CULTURES
CHAPTERS 14-16
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Population 32 million
2nd Largest-nation in size
CANADA
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1670: Hudson Bay Company 1763: Treaty of Paris 1867: Dominion of Canada WWI & WWII 1965: Maple Leaf Flag Offi cially instated
CANADA’S HISTORICAL BACKGROUND
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Egalitarianism: the doctrine of the equality of mankind and the desirability of political and economic and social equality.
EGALITARIANISM & OUTLOOK
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BackpacksBeaversCanadians are more
DiplomaticWrong Dish
Good manners/conflict avoidance
Universal Health Care & Social Safety Net
OUTLOOKS OF CANADIANS
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Canadians have a strong appreciation of foreign cultures and actively encourage immigration
Canada is known as a “global village” Influx of immigrants has improved the Canadian
economyhttp://www.youtube.com/watch?v=BRI-A3vakVg
THE CANADIAN MOSAIC
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Despite a history of cooperation with the United States , many Canadians dislike being mistaken for Americans
Canadians agree that little national pride is a good thing
Non-U.S. American bias, but not anti-American
CANADIANS AS NON-U.S. AMERICANS
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It is diffi cult to be the less prosperous neighbor of the U.S.
Since 1993 U.S. Hockey teams have consistently won the Stanley Cup, hockey’s highest honor, with Canadian players
CANADIANS AS NON-U.S. AMERICANS
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Most well-known grape varieties
More than 5,000 varieties
France is still the leader in wine production
Five principal elements of wine
FRENCH WINE
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A wine’s characteristics are a summation of its past
Vital components Soil Climate Vine type Viniculturists
Vendage (Harvest period): preoccupation with time. Has to be accurate to get the exact pureness.
Historical diffi culties
FRENCH WINE: PURENESS
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France
View their country as special and unique
Perfectionists Symmetry, balance,
and harmony
Japan
Harmony Business Home
Non-confrontational
A PERFECT LAND
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Celts/Gauls Earliest traceable ancestry of the French
Romans took over in 52 BCE (Caesar) 500 years invasions continued from Germanic tribes
Renaissance and Louis XIV “L’état, c’est moi”… “I am the state” Navy and emergence of culture all over Europe Widening gap=French Revolution 1789
Napoleon III Code Napoleon (still felt today)
World War I Victory yet tremendous loss
World War II Hopelessness and disgrace under German occupation
HISTORICAL ROOTS
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Phylloxera Vastatrix 1865-1895, all vineyards in France destroyed
Much like this re-routing, the people of France have been replanted over the years.
Louis XIV has been credited with instilling gradeur into French culture and minds. Cherished universal values Beacons to the world
Favored, possessors of ideas and values coveted and treasured by the rest of mankind. “God loves the French the best”
Don’t judge the French immediately without taking into consideration past trial and tribulations they’ve been through.
TROUBLED YEARS
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Through fermentation, wine develops its fi nal personality, blend, and balance.
Four major classes of wine: Appellation d’Origine Contrôlée Vins Délimités de Qualité
Supérieur Vins de Pays Vins de Table
Four major social classes: Haute bourgeoisie Petite bourgeoisie Classes moyennes Classes populaires
FRENCH WINE: CLASSIFICATION
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Savoir-vivreGood and bad
“codified”French vs. U.S.
advertisingFrench Subway
systemIntroduction
order and business status
http://youtu.be/M-npsx9Msu8
http://youtu.be/K8yJ1XZe5LU
CREATING ORDER
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Control and refine life due to Descartes “I think, therefore I am”
Leave nothing unexplainedPresentations given from the heart
Agendas, time factors, and conclusions are not of imortance.
Business importance demonstrated physically Room layout
Top-down importance
CARTESIAN LEGACY
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Top management is tight knit and of higher education Diffi cult to move up the corporate ladder
Best wines are equivalent to best presentationsUncertainty makes business lunches long and implies
lack of control in French cultureThings are changing though:
Avg. lunch time 90mins-> 40 mins Business cafes 200,000 -> 50,000 (despite population
growth) Individual wine consumption 26.5 gallons/year -> 14.5
gallons
MANAGERIAL STYLE
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FranceHigh and low context
behavior High: they do not need explicit
and/or written communication to understand one another
Low: excessive bureaucratic rules and regulations
Need to know each other adequately enough to engage in business relations
The French smile Waiters and clerks
Japan
High-context culture Simple communication
One word has elaborate meaning
Group forming culture
CLASSIFYING BEHAVIOR
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The composition of wine is said to reflect the French
Work and play
Conversational style
COMPOSITION
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Wine is extraordinary, intricate, and inconstant complex of diff erent ingredients
The same is considered to be said of the FrenchThe French tend to be monochronic
COMPOSITION
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By law the French must devote 5 weeks to vacation Typically includes all of August 40% of vacationers migrate to vacation spots such as Cote
d’ AzurHolidays, like food and wine, are taken very seriously
The French tend to prepare carefully and meticulously for them
Weekends tend to be devoted to family matters
WORK & PLAY
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They can be quick to criticize, but this is often only to stimulate discussion
If a conversation is worth beginning, it is worth cultivating into a meaningful discussion
Small mispronunciations have an unnerving eff ect Conversation is considered a highly developed art In conversational circles, there are two very diff erent
forms of addressing a person Tu/Toi is reserved for only the closest friends and family
members of the same age or younger Vous, which is the second-person plural as well as singular,
is used on a more formal level. The wrong usage can spoil a conversation or
jeopardize a relationship at an early stage
CONVERSATIONAL STYLE
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Don’t rush the process and allow quality to improve over time.
Whereas the Americans tend to have many small conversations with a number of people, the French prefer fewer conversations on much deeper levels
Smiling at someone you don’t know and saying hello is frequently considered provocative, not friendly
Family bonds are strengthened by eating weekend meals and taking extended holidays together
Although the French can be very romantic about love, the concept of marriage and children tends to be approached in a businesslike manner
MAKING FRIENDS
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French women see themselves, and are regarded as the equals of men – equal but diff erent
Presented with opportunities to play the same roles as men, women have shied away from doing so
Until 1964, wives had to obtain her husband’s permission to open a bank account, run a shop, or get a passport
The women’s liberation movement has been relatively slow in France. Like superior wines of France, its growth will be patient and organized
WOMEN’S ROLE
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Strictly controlled by governmentGrade advancement is based on what skills they
attain30 days of school year are exam days35 hours of school a week – shortest school yearGrowth is directed towards certain diplomaTeachers make decisions that guide paths
FRENCH EDUCATION
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Social status determines children’s opportunitiesEducational opportunities are constrainedPeople pursue education in the United States
FRENCH EDUCATION
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Grade advancement is automaticUpper Secondary education is voluntary
98% of students advanceSchool year begins in April
Some schools hold classes on Saturdays
JAPAN EDUCATION
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French take very seriouslyGrowth is very slow and carefully chosenCritical of how the U.S. values friendshipsFrench are cautious when dealing with foreign
business colleagues Careful not to overexpose themselves
FRIENDSHIPS
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Jumped on health craze that is sweeping across America and Europe
Jogging is on the riseTobacco is now seen as unchicWine consumption has decreased
HEALTH & FITNESS
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75% of Frances energy is provided by nuclear powerProvides 98% of citizens with medical care and
benefits Income is guaranteed to citizens over 65Pension is equal to average wageMothers and babies get free care to boost birth rates
ECONOMY
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1 out of 12 people are foreigners1 out of 20 is a MuslimGrants citizenship to those born on French soilPrejudice to foreigners
EVOLVING CULTURE
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Football is a cultural metaphor for understanding US Americans and US business behavior-Football has now passed baseball as Americas real pastime- Football viewing should
be mandatory- Super Bowl Sunday has
replaced Christmas- http
://www.youtube.com/watch?v=Z-sXaPcjBKs
AMERICAN FOOTBALL
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Outdoor party involving barbecue grills, beer, food, and soda.
Complete strangers unified at tailgates.Tailgates happen no matter time or conditions.http://www.youtube.com/watch
?v=8ENZQzavQfY&feature=related
THE TAILGATE PARTY
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Non stop entertainment during football games even when the game has not started or is in a time out
Bands in college football
Musical stars involved in the NFL halftime
PRE-GAME & HALFTIME ENTERTAINMENT
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All the aspects of football typify the American culture.Strategy is fundamental in football, war, and
American business. Owners, coaches, players, even fans are compared to
some aspect of war.Business plans linked to football strategies.
STRATEGY & WAR
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Selection and training are the keys to success in business as in football.
Specialized teams in football and business
SELECTION, THE TRAINING CAMP, AND COMPLEX PLAYS/THE PLAYBOOK
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Americans are group oriented. Emphasis on group does not mean that everyone
receives the same rewards or compensationSalary's of CEO’s and QBsAmericans believe in equality of opportunity but not
equality of outcomesU.S. citizens far less likely to agree that it is
important for government to guarantee that no one is in need.
More likely to agree that governments role is to provide freedom to pursue goals.
INDIVIDUALIZED SPECIALIZED ACHIEVEMENT WITHIN THE TEAM STRUCTURE
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Football is team sport but the individual is glorified and celebrated.
All football major trophies are named after individuals who have contributed to the sport.
Individualism in football seems to be unsurpassed then in any other team sport. (similar to U.S. being the most individualist nation)
CONT’D
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Professional football teams are multimillion-dollar corporations subdivided into departments and divisions Coaches, medics, statisticians, marketing consultants,
etc….Even though football’s rules and regulations are
changing their basic values and ideals stay the same Much like U.S. society
Esteemed innovators Bill Walsh (west coast offense) Bill Gates (Microsoft)
EXTREME SPECIALIZATION
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U.S. Football has many rules protecting the game, so does America in protecting businesses in anti-trust laws
Each geographical region specialized in one area Northeast: manufacturing Midwest: agriculture West: raising cattle
Each region battled for competitive advantages within each other ex. English and Irish
Checks and balances
COMPETITION AS A GOAL
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NFL: weight machines, cameras, and specialized equipment
America historically short on labor and long on raw materials
Fads in society and in football
TECHNOLOGY AND TOOLS/OPENNESS TO CHANGE
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According to the Myers-Briggs Type Indicator (most widely used personality scale) 75% of males and females are extroverted and aggressive in personal relations
Speed dating in America And why women watch The Bachelor according to
Washington Post columnist Paul Fahri
AGGRESSION, HIGH RISKS, AND UNPREDICTABLE OUTCOMES
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Social Darwinism Survival of the fittest
The unpredictable nature of football relates to many people’s daily lives and professional careers
Huddling No other sport in the world has something like this
The melting pot Ex in business world: Wal-Mark morning meetings
SURVIVAL OF THE FITTEST/HUDDLING
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ASM- American system of manufacturingSimplicity of designStandardization of partsLarge-scale output
MANUFACTURING SYSTEM
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Numbers have huge impact on decision makingStandardized testsAptitude tests
ACADEMIC COMPETITIVENESS
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The reason we have standardized testsWe are generally in a rushSuch as a football huddle
SAVING TIME
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“We are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect.”Vince Lombardi
This is what immigrants think of America
FOOTBALL & PERFECTION
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Super bowl- World ChampionshipU.S. Americans believe that their country is the safestFacts do not support such a conclusion
NATIONALIST BELIEFS
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400,000 churches in U.S.
68% of U.S. members of a church
RELIGION