scottish fire and rescue service performance and service

EAST AYRSHIRE COUNCIL

POLICE & FIRE AND RESCUE COMMITTEE – 27 AUGUST 2019

Scottish Fire and Rescue Service performance and service update

Report by Area Manager Ian McMeekin

PURPOSE

1. To advise members of the Police & Fire and Rescue Committee as to progress against EastAyrshire’s local fire and rescue plan and to provide committee members with other key fireand rescue service updates.

BACKGROUND

2. On the 3rd October 2016, the Scottish Fire and Rescue Service laid before the ScottishParliament its new Strategic Plan for the period 2016 – 2019. As a result of this publication,the Service was legally obliged to review its existing local fire and rescue plans for the 32local authorities across Scotland.

3. As a result of this review a new local fire and rescue plan for East Ayrshire was developedand was formally approved at the full Council meeting on the 27th April 2017, which is nowsubject of monitoring by East Ayrshire Council’s Police & Fire and Rescue Committee.

PERFORMANCE SUMMARY - 2019/20 QUARTER ONE REPORT

4. A review operational data from incidents across East Ayrshire during the period from 1st

April 2019 - 30th June 2019 identified a 11% decrease in operational activity levels acrossthe local authority area compared to the previous year. A further review of the rolling three-year average indicated a 5% decrease in operational activity for the 3-month monitoringperiod when compared to the preceding three-year rolling average.

5. In reviewing operational activity for the quarter one 2019/20 reporting period, attendance atfire related incidents accounted for circa 41% of all activity within East Ayrshire, with falsealarms and special service (non-fire emergencies) incidents accounting for 51 % and 8%respectively.

6. For the period 1st April 2019 - 31st March 2020, progress against the priorities within thelocal fire and rescue plan are now subject to ongoing monitoring and scrutiny. As with theprevious reporting approaches, a three-year rolling average will be utilised to monitorprogress against these priorities, with a review of the year on year and the rolling five-yearaverage used to review short and longer terms changes in demand and trends.

7. Utilising the approach highlighted within Section 6 performance levels during the firstquarter of the 2019/20 fiscal reporting period have been measured across six performanceindicators, in accordance with the current local fire and rescue plan priorities. Subsequently,four indicators have seen a reduction in their respective three-year average, whilst anothertwo indicators have seen an increase in activity

8. Further details relating to this performance is contained within the associated reportpresented to the Police & Fire and Rescue Committee.

14

CURRENT POSITION – SCOTTISH FIRE AND RESCUE SERVICE UPDATES

9. Area Manager Jim Scott, former Local Senior Officer (LSO) for Ayrshire, officially retired from the Scottish Fire and Rescue Service on the 30th of June 2019. Jim Scott served as the LSO for East Ayrshire for a period of six years. His replacement, Area Manager Ian McMeekin, transferred into the vacated LSO position from his previous role of Portfolio Manager for the organisation’s Service Transformation change agenda.

10. Chief Officer Martin Blunden visited the Chief Executive of East Ayrshire Council on

Thursday 8th of August 2019 to discuss matters relating to service delivery. This meeting covered a range of topics including the new Strategic Plan, Service Transformation and how the Scottish Fire and Rescue Service can work closer with partner organisations to meet local challenges and opportunities.

11. A review of Prevention and Protection services across the wider Ayrshire LSO Area has

resulted in additional staff being allocated to this function. Alan Brown, former Local Authority Liaison Officer, has now been promoted to the role of Station Manager and will manage the community safety engagement function moving forward. His replacement, Watch Manager (WM) Gary Tait transferred into the Local Area Liaison Officer role for East Ayrshire on Monday 5th of August 2019. WM Tait transfers into this position from his previous role of WM at Dreghorn Community Fire Station.

12. The Ayrshire LSO Area has recently been successful in its bid to place a dedicated Rural

Support Officer into the East Ayrshire local authority area. This post holder will be responsible for enhancing service delivery in stations operating on the Retained Duty System. The successful candidate will also support local communities across East Ayrshire by delivering community safety engagement activities to those in need. It is anticipated that the successful candidate will be in post by the end of December 2019.

FINANCIAL IMPLICATIONS

13. Nil

LEGAL/POLICY/COMMUNITY PLANNING/ HUMAN RESOURCES/RISK/EQUALITIES IMPACT IMPLICATIONS

14. Nil

RECOMMENDATIONS

15. It is proposed that members of the Police and Fire Committee:

a) Note the content of the performance summary for the period 1st April to 30th June 2019.

b) Note the Scottish Fire and Rescue Service updates.

Area Manager Ian McMeekin Local Senior Officer Scottish Fire and Rescue Service

For further information, please contact Area Manager Ian McMeekin, 01294 607000

15

East Ayrshire Performance Report1st April 2019 - 30th June 2019

16

East Ayrshire Performance Report

Table of Contents

Local Fire and Rescue Service Plan Priorities 3

East Ayrshire Activity Summary 4

Domestic Safety - Accidental Dwelling Fires 5

Domestic Safety - Accidental Dwelling Fire Casualties 6

Unintentional Injury and Harm 7

Deliberate Fire Setting 8

Non-Domestic Fire Safety 9

Unwanted Fire Alarm Signals 10

Prevention & Protection 11

Retained Duty System 11

Scottish Fire and Rescue Service | East Ayrshire Performance Report 2

17

2 0 0 9 2 6

2 1 1 46 1 25

3 0 1 19 0 11

4 0 4 56 0 22

2 1 0 5 0 8

2 0 0 27 0 21

0 0 2 11 0 12

5 0 2 16 2 3

2 0 3 16 1 45

22 2 13 205 6 153

0% -33% -43% 0% -60% 3%

-27% -22% -25% -4% -31% 2%

-7% -20% -2% 3% -11% 1%

Total Incidents

Year on Year Change

3 Year Average Change

5 Year Average Change

Kilmarnock West & Crosshouse

Unwanted Fire

Alarm Signals

Annick

Ballochmyle

Cumnock and New Cumnock

Doon Valley

Irvine Valley

Accidental

Dwelling Fires

Accidental Dwelling

Fire Casualties

Unintentional Injury

and Harm

Deliberate Fire

Setting

Non-Domestic

Fire Safety

Kilmarnock East & Hurlford

Kilmarnock North

Kilmarnock South

Local Fire and Rescue Service Plan Priorities

The Local Fire and Rescue Service Plan has been developed to set out the priorities and objectives within East Ayrshire and allows our local authority partners to scrutinise the performance outcomes of these priorities. We will continue to work closely wit h our partners in East Ayrshire to ensure we are all “Working Together for a Safer Scotland” through targeting risks to our communities at a local level.

The plan has been developed to complement key partnership activity embedded across East Ayrshire's Community Planning Partnership. Through effective and co-ordintated partnership working we will seek to deliver continuous improvement in our performance and effective service delivery in our area of operations.

The Local Fire and Rescue Plan for East Ayrshire identified six areas for demand reduction and is subject to regular monitori ng and reporting through the Police & Fire and Rescue Committee. A summary of the priorities and current activity is detailed below with further detail and analysis contained within this performance report.

About the statistics within this report

The activity totals and other statistics quoted within this report are published in the interests of transparency and openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review. Because all statistics quoted are provisional there may be a difference in the period totals quoted in our reports after local publication which result from revisions or additions to the data in our systems. The Scottish Government publishes official statistics each year which allow for comparisons to be made over longer periods of time.

Activity levels have reduced by more than 5%

Activity levels have reduced by up to 5%

Activity levels have increased overall


18

East Ayrshire Delivery Activity Summary

Hour (am) Total Hour (pm) Total

Midnight 11 Mid-day 28

1am 10 1pm 36

2am 9 2pm 22

3am 10 3pm 30

4am 7 4pm 36

5am 9 5pm 38

6am 0 6pm 48

7am 6 7pm 48

8am 20 8pm 53

9am 27 9pm 32

10am 27 10pm 38

11am 24 11pm 27

43%

9%

48%

39%

9%

52%

Fires Special Services False Alarms

Incidents by Classification

Annual Ratio

3 Year Ratio

24.40%

18.50%

14.51%

11.80%

11.00%

4.63%

2.07%

1.75%

1.75%

1.44%

0.96%

0.96%

0.96%

0.96%

0.96%

False Alarm (UFAS)

Outdoor Fire

False Alarm (Dwelling)

Refuse Fire

False Alarm (Good Intent)

Dwelling Fire

Vehicle Fire

False Alarm (Malicious)

Special Service - Effecting…

Other Primary Fire

Special Service - Flooding

Special Service - Other…

Special Service - No action…

Special Service - Assist other…

Other Building Fire

Top 15 Incident Types by % of Total Incidents

247

firesprimary &secondary

specialservices

55

falsealarms

325

-5%

total number of

incidents

627-5%

-6%

fire casualties

2-33% non-fire

casualties

13

-2%

-43%

0102

03

04

05

06

07

08

09

10

111213

14

15

16

17

18

19

20

21

22

2300

Activity by Time of Day

84.12%RDSavailability

Home Fire Safety Visits Carried Out

248 Fire Safety Audits Carried

Out

36


19

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0% -27% -7%

Main Source of Ignition

Year on

Year

3 Year

Average

5 Year

Average

Domestic Safety - Accidental Dwelling Fires

33

27

46

22 22 22

2014/15 2015/16 2016/17 2017/18 2018/19 2019/20

Performance Summary Accidental Dwelling Fires to Date

Detection Present

77% 94%Detection Actuated

Calls Made via Linked Alarms

9%

Automatic Detection & Actuation

2

2

3

4

2

2

0

5

2

Annick

Ballochmyle

Cumnock & New Cumnock

Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South


1.4

1.3

2.2

3.4

1.6

1.3

0.0

4.6

1.2

Annick

Ballochmyle

Cumnock & New Cumnock

Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South


Incidents Per 10,000 Population - East Ayrshire

Human Factors

Accidental Dwelling Fires by Ward Area

Alcohol/Drug Impairment

Distraction

Incidents Per 10,000 Population - Ayrshire

1.8

2.8

2.2 2.3

East Ayrshire North Ayrshire South Ayrshire Ayrshire

Severity of Accidental Dwelling Fires

No Firefighting Action Direct Firefighting

45% 27%

59%

18%14%

5%0%

Notapplicable

Limited toitem 1stignited

Limited toroom of

origin

Limited tofloor oforigin

Limited to 2floors

Extent of Fire Damage

27% 9%


20

-33% -22% -20%

Year on

Year

3 Year

Average

5 Year

Average

Domestic Safety - Accidental Dwelling Fire Casualties

0 0 0

1

00 0 0 0

1

0 - 9 10 - 19 20 - 49 50 - 79 80+

98

6

9

3

2

2014/15 2015/16 2016/17 2017/18 2018/19 2019/20

Unintentional Injury or

First Aid at Scene

Hospital Serious

Hospital Slight Injuries

0%

50%

Fatal Injuries

50%

Performance Summary Accidental Dwelling Fire Casualties Year to Date

Extent of Harm

Age / Gender Profile

Casualties Per 10,000 Population - East Ayrshire

Fire Casualties by Ward Area

0

1

0

0

1

0

0

0

0

Annick

Ballochmyle


Doon Valley

Irvine Valley

Kilmarnock East and Hurlford

Kilmarnock North

Kilmarnock South

Kilmarnock West and Crosshouse

0.0

0.6

0.0

0.0

0.8

0.0

0.0

0.0

0.0

Annick

Ballochmyle

Cumnock and NewCumnock

Doon Valley

Irvine Valley

Kilmarnock East andHurlford

Kilmarnock North

Kilmarnock South

Kilmarnock West andCrosshouse

Casualties Per 10,000 Population - Ayrshire

0.2

0.1

0.5

0.2

0.0

0.1

0.2

0.3

0.4

0.5

0.6


50% 50%

0%

1

Breathingdifficulties

Asphyxiation Burns – slight Other medicalcondition


21

-43% -25% -2%

Year on

Year

3 Year

Average

5 Year

Average

Unintentional Injury or Harm

0

1

3

4

00 0

1

3

1

0 - 9 10 - 19 20 - 49 50 - 79 80+

Slight Injuries

1618

37 37

23

13

2014/15 2015/16 2016/17 2017/18 2018/19 2019/20

DeliberatePerformance Summary Special Service Casualties Year to Date

Age / Gender Profile

0.0

0.6

0.7

3.4

0.0

0.0

1.7

1.9

1.8

Annick

Ballochmyle


Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South


Extent of Harm

Non-Fire Casualties by Ward Area

0

1

1

4

0

0

2

2

3

Annick

Ballochmyle


Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South


Casualties Per 10,000 Population - East Ayrshire

Non-Casualties Per 10,000 Population - Ayrshire

1.1

1.5 1.51.4


62% 38%

First Aid at Scene

Hospital Serious

3

5

Fatal Injuries

2

1

Hospital Slight Injuries

Road Traffic Collision Water Rescue

Assisting Other Agencies

38% 8%

38%

All Other Incidents

15%


22

0% -4% 3%

Year on

Year

3 Year

Average

5 Year

Average

Deliberate Fire Setting

168185

236

314

204 205

2014/15 2015/16 2016/17 2017/18 2018/19 2019/20

607 621694

747664

627

168 185236

314

204 205

0

150

300

450

600

750

900

0

300

600

900

2014/15 2015/16 2016/17 2017/18 2018/19 2019/20

All Incidents All Deliberate Fires

Non

Performance Summary Deliberate Fires Year to Date

Deliberate Fires by Classification

Deliberate Fires Compared to Operational Activity


6.3

29.8

14.1

47.7

4.1

17.3

9.2

14.8

Annick

Ballochmyle


Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South

Deliberate Fires by Ward Area

9

46

19

56

5

27

11

16

16

Annick

Ballochmyle


Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South



16.819.4

8.9

15.3


10%

7%

5%

3%

7%

12%

90%

93%

94%

97%

93%

88%

2014/15

2015/16

2016/17

2017/18

2018/19

2019/20

Primary Secondary

Secondary Fire Ratio by Activity Type

39%

61%

Refuse

Other Secondary


23

-60% -31% -11%

Year on

Year

3 Year

Average

5 Year

Average

Non-Domestic Fire Safety

100%

0%0%

Accidental Deliberate Not Known

1Residential Home

UnwantedPerformance Summary Non-Domestic Fires Year to Date

Non-Domestic Fires by Nature of Origin


Non-Domestic Fires by Premises Type


1.4

0.6

0.0

0.0

0.0

0.0

0.0

1.9

0.6

Annick

Ballochmyle


Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South


Non-Domestic Fires by Ward Area

2

1

0

0

0

0

0

2

1

Annick

Ballochmyle


Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South


0.5

1.6

0.91.0


1312

18

6

15

6

2014/15 2015/16 2016/17 2017/18 2018/19 2019/20

1

Notapplicable

Item 1stignited

Room oforigin

Roof spaceand otherfloors(s)

Wholebuilding

Extent of Fire Damage


24

3% 2% 1%

Year on

Year

3 Year

Average

5 Year

Average

Unwanted Fire Alarm Signals

148

144

146

138

149

153

2014/15 2015/16 2016/17 2017/18 2018/19 2019/20

UFAS Percentage Against all False Alarms

Performance Summary Unwanted Fire Alarm Signals Year to Date


4.2

16.2

8.2

18.8

6.5

13.5

10.0

2.8

27.1

Annick

Ballochmyle


Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South


607 621694

747

664627

24% 23% 21% 18%22% 24%

0%0

300

600

900

2014/15 2015/16 2016/17 2017/18 2018/19 2019/20

All Incidents UFAS Activty

UFAS Percentage Against all Incidents

340319 320 313

340 325

44% 45% 46% 44% 44% 47%

0%0

200

400

2014/15 2015/16 2016/17 2017/18 2018/19 2019/20

All False Alarms UFAS Activty

Home Fire Safety Visits

Unwanted Fire Alarms Signals by Ward Area

6

25

11

22

8

21

12

3

45

Annick

Ballochmyle


Doon Valley

Irvine Valley


Kilmarnock North

Kilmarnock South



12.5

11.8

13.7

12.6


29%

17%13%

10% 9%

Residential Home Education Industrialmanufacturingand processing

Hospitals, Medicalcare

Other Residential

Unwanted Fire Alarm Signals - Top 5 Premises


25

68.54% 97.94% 94.08% 87.76% 102 75:31 10 775%50.85% 93.27% 90.88% 79.76% 42 48:09 11 950%97.46% 100.00% 100.00% 99.24%

47.50% 93.41% 73.76% 72.49%

35.04% 94.20% 93.67% 76.40% 37 33:18 7 600%59.42% 94.75% 81.20% 79.24% 66 45:10 10 800%64.04% 99.38% 95.91% 87.58% 68 43:57 11 850%63.85% 97.94% 95.75% 86.98% 62 32:20 10 850%

61.30% 96.53% 91.31% 84.12%

70.18% 96.28% 90.41% 86.36%Ayrshire

MuirkirkMauchline

Newmilns

Stewarton

East Ayrshire

No. of

PersonnelContracts

Dalmellington

New Cumnock

Cumnock - 1

Total

Mobilisations

Total Time

Deployed

131 82:43 20 1550%Cumnock - 2

Mon - Fri

(08:00 -

18:00)

Mon - Thu

(18:00 - 08:00)

Weekend (Fri

18:00 - Mon

08:00)

TotalAppliance Availability

Home Fire Safety Visits

Home Fire Safety Visits Carried Out

Percentage of High Risk Home Fire Safety Visits

Carried Out

Percentage of Visits Carried Out Following Attendance at an

Incident

248

34% 32%

Top 5 Premises

Smoke Detectors Fitted During Home Fire Safety

Visits

164

Fire Safety Audits Carried

Out

36

New Audits

94%

Post Fire Audits

3%Complaint Audits

3%

Re-Audits

0%

42%

53%

6%

0%

0%

Broadly Compliant

Areas of Improvement

Notice of Deficiencies

Enforcement Notice

Prohibition Notice

Fire Safety Audits

Retained Duty System


26

Glossary of Terms

Term - What it means

ADFAccidental Dwelling Fire

CSETCommunity Safety Engagement Toolkit is a internal IT system used to record home fire safety visits and community safety activities

FSETFire Safety Experiential Training is a bespoke training programme developed by the Scottish Fire and Rescue Service in Ayrshire and delivered to community planning partners to raise awareness of fire safety within the domestic environment

HFSVHome Fire Safety Visit

PDIRPost Domestic Incident Response, a term used by Prevention and Protection Directorate to indicate actions taken following attendance at a fire or other incident in the home. PDIRs include amongst things the offer of a free follow-up home fire safety visit

Primary FiresThese include all fires in buildings, vehicles and outdoor structures or any fire involving casualties, rescues or fires attended by five or more appliances

RDSRetained Duty System. Professional on call firefighters who may have other primary employment responsibilities outside the Fire and Rescue Service but respond to emergency calls within their local area as and when required

RTCRoad Traffic Collision

Secondary FiresThese are the majority of outdoor fires including grassland and refuse fires unless they involve casualties or rescues, property loss or fire or more appliances attend. They include fires in single derelict buildings

Special ServiceCalls to incidents which are not fires or false alarms such as RTCs, rescues, flooding, incidents involving hazardous materials or the provision of assistance to other agencies

UFASUnwanted Fire Alarm Signals. When an automatic fire detection and alarm system is activated as a result of anything other than an actual fire the activation is classed as a false alarm. If an attendance is made to such an event by the Scottish Fire and Rescue Service, then the event is recorded as an UFAS incident


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scottish fire and rescue service performance and service

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