sctp member survey 2013 results. responses the survey was sent to 67 members between may and august....
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SCTP MEMBER SURVEY 2013 RESULTS
Responses
• The survey was sent to 67 members between May and August.
• There were 52 responses from 50 member organisations.
• This means that 74.6% of the membership gave their views.
Rating of Service provided by SCTP
DATA PROVIDED BY 41 FULL SCTP MEMBERSDATA BASED ON 52 RESPONSES FROM SCTP MEMBERS
Very satisfied Satisfied Not satisfied0
10
20
30
40
50
60
70
80
9081
19
0
Rating of Service
Perc
enta
ge o
f Re
spon
dent
s
SCTP Activities That Are Useful - 1
DATA PROVIDED BY 41 FULL SCTP MEMBERS
01020304050607080 75
69
48 4640 40
SCTP Activity
Perc
enta
ge o
f Re
spon
dent
s
DATA BASED ON 52 RESPONSES FROM SCTP MEMBERS
SCTP Activities That Are Useful - 2
DATA PROVIDED BY 41 FULL SCTP MEMBERS
Attended training eve
nts
Attendance at P
E (FL)
Sub gro
up
Taken part
in development p
rojects
Represe
nting SCTP on lo
cal o
r regional g
roups
Attendance at m
embers foru
m meetings
I have
not parti
cipated in
any acti
vities
05
101520253035
29
15 15 15
7
0
SCTP Activity
Perc
enta
ge o
f Re
spon
dent
s
DATA BASED ON 52 RESPONSES FROM SCTP MEMBERS
The SCTP Website
DATA PROVIDED BY 41 FULL SCTP MEMBERS
Latest
News
SCTP
Calendar
SCTP
Mem
bers
Resource
s
SCTP
Activiti
es
Useful Li
nks
Member
Servi
ces
About SCTP
Not looke
d at w
ebsit
e
Extern
al Serv
ices
AELP
How To Jo
in Us
Testi
monials
Repres
entati
ves
Glossary
Contact U
s
Staffing P
ool
Did not find w
ebsit
e usef
ul0
10
20
30
40
50
60
70
80
9077
4237 35 33
19 17 15 13 12 128 8 6 6 4 2 2
Website Pages
Perc
enta
ge o
f Re
spon
dent
s
DATA BASED ON 52 RESPONSES FROM SCTP MEMBERS
Most Useful Activities
1. Information & News 56%2. Members Meetings 48%3. Networking/Funding Opps 23%4. Events 21%5. Training 19%
52 responses
Least Useful Activities
1. None or N/A 50%2. Not sure (as haven’t used everything) 12%3. Apprenticeships In Sussex 10%4. Pre-employment (FL) Sub Group 8%5. Some training events 8%
52 responses
Required events /activities
1. Nothing/continue as now 24%2. Networking/bus devt events 16%3. Traineeships forum/session 14%4. Training on funding matters 14%5. Apprenticeship Events 8%
37 responses
How could SCTP be of greatest benefit over next year?
1. Carry on as now 33%2. Information 27%3. Marketing members services 17%4. Networking/collaboration 10%5. CPD Support 10%6. Bidding/securing funding 10%
52 responses
Conclusions1. Satisfaction rates with SCTP service at record
high but use of website is patchy.2. High level of member engagement with most
services.3. Needs of members are diverse but clear
demand for: Information, networking, promotion, CPD and business opportunities. These priorities will drive SCTP’s business plan.