seamless business process management
TRANSCRIPT
Som Imaging Informatics Pvt. Ltd
“BPM is the new ECM”
Overview Organizations have been addressing their Enterprise Content
Management (ECM) requirements the same way for the past twenty years.
This ECM platform must connect business applications, such as ERP, that can streamline work processes by combining the power of the detailed business systems with an experience that is efficient and focused on the user
Challenges
Cost : This includes the cost to purchase and the costs to manage massive annual data growth.
User Experience : For traditional ECM solutions, the user experience was never a priority: the system was designed to manage content, not engage the user.
Technological evolution : Data growth, consumerization of IT, new engagement models (Cloud, Mobile, Social) and Big Data/Business Intelligence have had a significant impact, but are not being leveraged.
What CIOs want : Solutions, and not technology
Workflow’s ECM Statics 2020
Reports from middle east & north africa (Mena)
Som Imaging Informatics Pvt. Ltd
“What is the solution for all these challenges…”
Shift towards process Centric ECM from Document centric BPM
Integration of SMAC (Social-Mobile-Analytics-Cloud) and IoT
Internet of Things (IoT) growth
Som Imaging Informatics Pvt. Ltd
Introducing Seamless BPM
05/03/23Product & Technology Overview
Can quickly “learn” business process
Eliminates the need of a separate expensive ECM application
Deployment mode is rapid, over LAN, WAN or Cloud (PaaS/ SaaS), device or platform independent.
05/03/23Unique Selling Proposition (USP)
Dynamic Form Builder Dynamic Module Builder BPM Workflow Engine Visual Workflow Designer Robust MVC framework Integrated ECM Engine Business Process Library API and Plug-Ins Multi Company Support Multi Platform Support Web-LAN-Cloud-VPN deployment Email-SMS-Social Media notification engine Encrypted communication for high web security
User benefits
•Complete integration of all Business activities from a single system.
•Day-to-day business operations integrated together to save on time and expense.
•Intradepartmental data sharing can be done.
•Real-time information any time anywhere.
•Provides data security by limiting access.
Single Sign-On system for access to all the modules
Single Sign On helps all users to login to enterprise system and prevents users from the effort of carrying multiple user Id and passwords
After Log-in, view Dashboard, Calendar, To Do and Dashlets
After log-in, view your dashboard which contains your alerts, to-do list and a synchronized calendar.
Module 1: HRMS
HRMS basically deals with processes like Employee Attendance, Employee Leave Application, Employee management, creation of roles, etc.
Seamless ERP manages these processes in an organized manner with the help of form designing tools and proper workflow management.
Module 1: HRMSAttendance Report
Attendance Report consist of:
- In & Out time-Late reporting- Absence-Tours & Outdoor- Early leaves- Monthly view
Module 1: HRMSLeave Application
One can apply for leave online through “Employee Self Service Portal and see the decision on his request online. A notification will come via SMS or email.
Module 1: HRMSList of Leave applications
The HR Manager or Administrator can view all applications and can work on them from a single dashboard.
Module 1: HRMS
Employee Management
Employee Profile
Module 2: Administration
Administration module basically deals with activities like managing user roles and privileges, creation of workflows, creation and management of menu structure, form designing, etc.
In this module the ERP Administrators basically work on the role specific activities like creation of possible drop-down options for that particular department, role structure for that department, etc.
Module 2: AdministrationDynamic workflow creator
Create simple or complex business process, apply rules for decisions and activities, assign notifications on various stages of workflow. There is absolutely no need to write a single line of code.
Module 2: AdministrationNeed based form designing
Any workflow require a Form based input. Seamless ERP has a dynamic form builder to enable users to create their forms and dropdowns.
Module 2: AdministrationCreation of Menu Structure
Administrator can create Modules and their menus in nested or hierarchical sub-menus.
Module 2: Administration
Creation of role structure for individual Departments
Roles can be assigned or withdrawn with fine tuning of user rights and privileges.
Module 3: Marketing
The Marketing module is basically used for promotional activities for the products and services of the organization like campaigns, mailers to existing customers, creating database and listing them for marketing purpose, etc.
Users can ask for planned activities, budgeting for campaigns.
Module 3: MarketingCreation of templates for running mail campaigns
Create automated mail campaigns to promote your product or service, wish a Customer or Employee on his birthday.
Module 3: MarketingA Happy Birthday mail.
A Happy Birthday mail is automatically generated and sent to a Customer using pre-set templates.
Module 4: Sales CRM
Sales CRM basically deals with the complete process of Sales where leads are recorded, assigned to sales persons, activities are logged by the sales persons, accounts are created, quotations are sent, leads are managed and tracked, etc.
Sales CRM is mainly used by the Sales division whereby their entire work cycle is determined out of which performance optimization can also be done based on the reports generated from there.
Module 4: Sales CRM
Sales Lead creation and management
Create and assign Sales Leads. Manage them with inputs from field activity and qualify them to Sales Potentials.
Module 4: Sales CRM
Sales Accounts Management
View your Sales Accounts and track multiple leads, potentials, quotations, activities and contacts associated with them – from a single point.
Module 4: Sales CRM
Creation of contacts against leads and accounts
Create and manage contacts across leads and accounts.
Module 4: Sales CRM
Lead Management
Contacts for every lead
Visualize all sales connections with each other.
Leads vs Accounts vs Contacts
Module 4: Sales CRM
Managing Sales Accounts
Contacts against accounts
Get a clear view of Contacts against every Account you are working with.
Module 4: Sales CRM
Managing Sales Activities
View and Manage your sales rep’s activities at user and manager’s level. All planned activities will be notified , will appear in calendar and to do list.
ECM API Site
i-doc ECM Application
ECM Files & Folders
ECM Document Viewer
Case Study
• Kolkata Municipal Corporation Case Study: Live demonstration of how KMC’s project of process based document management has been successfully executed.
Thank You