search inside yourself part 3
TRANSCRIPT
Search inside
yourself
part three
“Ideal Future Exercise
1.
Pre-Wired for Empathy
There’s a reason our brains make us do crazy things...
Mirror NeuronsBrain cells that fire both when someone is
performing an activity and ALSO when he/she watches another person perform the same
activity.
Empathy
✘ Listen intently with full attention, try to understand problems at a cognitive and emotional level and does it all with kindness
✘ Essentially mimic the other person✘ Make tough decisions with empathy✘ Every time you see another person, wish for them to be happy
Negotiations exercise
The five Dysfunctions of a Team
Absence of Trust
Fear of Conflict
Lack of Commitment
Avoidance of
accountability
Inattention
to Results
Discussion Question #1
What are things we can do to establish trust and avoid the five dysfunctions of a team?
Assume everyone is here to serve the greater
good
Three assumptions
Assume that none of us has any hidden agenda
Assume that we are all reasonable even when
we disagree
Praising people skillfully
“You are so smart”
How can you make
that better?
GenuineProcess Praise
(You must have worked hard)Encourage a
growth mindset
Discussion Question #2
How can Regina George improve her compliment?
What elements go into giving a good compliment that “praises people skillfully?”
2.
Being effective and loved
How to be a great, caring boss
How do we find out what makes the world’s best boss?
“You’re hilarious and you get the best out of us” -Michael Scott
After reading Chapter 8, what advice do you have for Michael Scott on how to be a more effective boss?
A Cognitive Component:
“ I understand you”
Leading with compassion
An Affective Component:
“ I feel for you”
A Motivational Component:
“ I want to help you” I WE
Primary rewards or threats
STATUS
✘ Threats of status can easily be triggered
✘ Play against yourself and challenge your personal bests
CERTAINTY
✘ Uncertainty creates an “error response” in your brain that can’t be ignored until they are resolved
✘ Takes away resources from other aspects
AUTONOMY
✘ Perception of exerting control over one’s environment
✘ Feeling helpless in times of stress
RELATEDNESS
✘ Perception of whether another person is a friend or a foe
✘ Need quality and quantity of social connections
FAIRNESS
✘ People may sacrifice their own self-interest for punishment of unfairness
Mindful E-mailingHow to stop reading too much into the emotions
of an email
Brain makes stuff up and believes it
Lose entire mechanism
for communicati
ng feelings
There is another
human on the receiving
end
E-mails that aren’t
supposed to be scary become
scary
Issues and resolution
3.
Three Easy Steps to
World Peace
The process is easy
Start with Me
Make meditation
a field of science
Align meditation
with real life
Any other
questions?