sébastien jeanneret : le succès est une conséquence et non un but

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Présentation de Sébastien Jeanneret, fondateur de deLaFée lors de la conférence First Rezonance "Success Conf. : Le succès est une conséquence et non un but" le 11 décembre 2012 au Centre Patronal de Paudex.

TRANSCRIPT

Page 1: Sébastien Jeanneret : Le succès est une conséquence et non un but

My company

2010-2012

Or Alimentaire

Give me the luxuries of life and I will willingly do without the necessities Frank Lloyd Wright Architect (1869 - 1959)

Deacuteveloppeacute en emploi

Le Flop

2 Newspaper articles

Coverage in more than 1500

online publications and bloggs

internationally

Blogg features lead to between 10 and 500 visitors on delafeacuteersquos

website

Many publications worldwide have featured DeLafeacutee and 5 TV Networks

Follow the money

DeLafeacuteersquos Products

Everybodyrsquos got a plan until they get punched in the mouth

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 2: Sébastien Jeanneret : Le succès est une conséquence et non un but

Or Alimentaire

Give me the luxuries of life and I will willingly do without the necessities Frank Lloyd Wright Architect (1869 - 1959)

Deacuteveloppeacute en emploi

Le Flop

2 Newspaper articles

Coverage in more than 1500

online publications and bloggs

internationally

Blogg features lead to between 10 and 500 visitors on delafeacuteersquos

website

Many publications worldwide have featured DeLafeacutee and 5 TV Networks

Follow the money

DeLafeacuteersquos Products

Everybodyrsquos got a plan until they get punched in the mouth

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 3: Sébastien Jeanneret : Le succès est une conséquence et non un but

Deacuteveloppeacute en emploi

Le Flop

2 Newspaper articles

Coverage in more than 1500

online publications and bloggs

internationally

Blogg features lead to between 10 and 500 visitors on delafeacuteersquos

website

Many publications worldwide have featured DeLafeacutee and 5 TV Networks

Follow the money

DeLafeacuteersquos Products

Everybodyrsquos got a plan until they get punched in the mouth

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 4: Sébastien Jeanneret : Le succès est une conséquence et non un but

Le Flop

2 Newspaper articles

Coverage in more than 1500

online publications and bloggs

internationally

Blogg features lead to between 10 and 500 visitors on delafeacuteersquos

website

Many publications worldwide have featured DeLafeacutee and 5 TV Networks

Follow the money

DeLafeacuteersquos Products

Everybodyrsquos got a plan until they get punched in the mouth

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 5: Sébastien Jeanneret : Le succès est une conséquence et non un but

2 Newspaper articles

Coverage in more than 1500

online publications and bloggs

internationally

Blogg features lead to between 10 and 500 visitors on delafeacuteersquos

website

Many publications worldwide have featured DeLafeacutee and 5 TV Networks

Follow the money

DeLafeacuteersquos Products

Everybodyrsquos got a plan until they get punched in the mouth

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 6: Sébastien Jeanneret : Le succès est une conséquence et non un but

Many publications worldwide have featured DeLafeacutee and 5 TV Networks

Follow the money

DeLafeacuteersquos Products

Everybodyrsquos got a plan until they get punched in the mouth

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 7: Sébastien Jeanneret : Le succès est une conséquence et non un but

Follow the money

DeLafeacuteersquos Products

Everybodyrsquos got a plan until they get punched in the mouth

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 8: Sébastien Jeanneret : Le succès est une conséquence et non un but

DeLafeacuteersquos Products

Everybodyrsquos got a plan until they get punched in the mouth

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 9: Sébastien Jeanneret : Le succès est une conséquence et non un but

Everybodyrsquos got a plan until they get punched in the mouth

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 10: Sébastien Jeanneret : Le succès est une conséquence et non un but

Customer focus with strategic mindset (build long term competitive advantge)

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 11: Sébastien Jeanneret : Le succès est une conséquence et non un but

Gold Leaf distribution

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 12: Sébastien Jeanneret : Le succès est une conséquence et non un but

DeLafeacutee now

DeLafeacutee Expert in decorative uses of gold

DeLafeacutee Gourmet

bullChocolate

bullTea

bullCigars

bullSparkling Wine

bullLollipops

bullPure edible gold

DeLafeacutee Fashion

bull Temporary tatoos

bull Leather goods

bull Beauty products

bull Jewellry

DeLafeacutee Decor

bull home accessories

bull vase

bull sculptures

bullTable-wear

Services

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 13: Sébastien Jeanneret : Le succès est une conséquence et non un but

Interior Design

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 14: Sébastien Jeanneret : Le succès est une conséquence et non un but

Beauty and fashion

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 15: Sébastien Jeanneret : Le succès est une conséquence et non un but

Building the DeLafeacutee Brand with Events

Istanbul

Quebec

New York Beirut Jeddah

Lucerne Stockholm

USA

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 16: Sébastien Jeanneret : Le succès est une conséquence et non un but

DeLafeacuteersquos First Boutique

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 17: Sébastien Jeanneret : Le succès est une conséquence et non un but

Entrepreneurship and happiness

Source Surfeiting the appetite may sicken

Entrepreneurship and the happiness of nations

Determinants of job satisfaction a European comparison of self-employed and paid employees Small Business Economics November 2011 Open Access Joseacute Mariacutea Millaacuten Jolanda Hessels Roy Thurik Rafael Aguado

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 18: Sébastien Jeanneret : Le succès est une conséquence et non un but

Happinesshellip

bull Liberteacute

bull Creacuteativiteacute

bull Faire plaisir

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it

Page 19: Sébastien Jeanneret : Le succès est une conséquence et non un but

Conclusion

bull Garder les coucircts fixes le plus bas possible

bull Ecouter vos clients de faccedilons proactive

bull Reacutepondez agrave leurs souhaits si ils vous

megravenent agrave une position drsquoavantage

concurrentiel

Just do it