secretary general conference 2012
TRANSCRIPT
2012
4th All Pakistan Secretary General’s Conference
Understanding Chamber Business
A chamber is a voluntary membership based business
organization that serves their member’s collective interests
Generic Roles of a Chamber/Association
Work proactively to improve the sector's / region’s profitability and competitiveness (R&D)
Work effectively to represent the sector's interests at all levels of the legislative regulatory process (Policy Advocacy)
Supply sound information and advice for members (PR & Communications)
Promote exports and other market opportunities (Trade facilitation)
Promote training and education (Training)
Work to ensure practice of principals of good governance (Ethics)
Role of Office Bearers
Develop specific objectives and business plan.
Support and Execute business plan.Proactively participate in policy
advocacy initiatives.Promote Chamber’s image.
Role of Staff Support and Implementation:
Operations Staff and financial management Strategic planning Membership development Program/service development and delivery Policy recommendations to the MC/EC Research and DevelopmentMember communication
Your Challenges as Secretary Generals
Remain ethicalImprove SkillsProtect StaffHire quality HRBe creativeBuild a professional organization
How many of you read your own emails?
Key Issues with Business Associations
Understanding of PurposeVisionContinuity LeadershipWill to excelCapacity of staff Inability to operate as a businessUnethical practices
Typical Areas of Concern
Compensation (Hiring/Firing/promotion)Conflict of InterestSolicitationBuying/Selling/travelFinancial Integrity (gifts/donations)Investment PoliciesAccountabilityStrategic Management
ONE REASON FOR NON-
EFFECTIVENESS
Who many business associations are there in Pakistan?
ORG
President Office
Secretariat
Membership
Finance
R&D
HR and Admin
Technology
Media Publication & Library Department
What we learnt recently?
Financial Accounting Manual
23
13Yes
No
Whistle Blower Policy
1519
Yes
No
HR Policy
26
9Yes
No
Standard Operating Procedures for
Membership Development
35
2
Yes
No
Media Relation
31
5
Yes
No
Revenue Generation
31
6Yes
No
Leadership – What does it mean?
Leadership, is the ability to motivate a group of people towards common objectives
AT WORK AND AT HOME
What is your daily routine?
Is There anything that you can do on your own?
Lets Get Going on This
BUILD GREAT INSTITUTIONS
CREATE GREAT TEAMSMAKE THINGS HAPPEN
Key Thing that Great Leaders do!
“There is no such thing as a perfect leader, either in the past or present, in China or elsewhere. If there is one, he is only pretending, like a pig inverting spring onions into his nose in an effort to look like an elephant.” —Liu Shao-Chi — Which means we must consistently strive to improve ourselves”.
Did you ever Ask yourselfDid you ever Ask yourself
“Why am I unable to do what I want to do? “Why am I unable to do what I want to do?
Stumbling Blocks Stumbling Blocks
Passive
Approach
Passive
ApproachFounders
Founders
Lack of
knowledge
Lack of
knowledge
YOULack of SkillsLack of Skills Political Fights
Political Fights
Office bearers
Office bearers
Ouch!
How Many think they have been unlucky?
Its for YOU if you fall under
these categories
Its for YOU if you fall under
these categories
Ouch!
Stuck with Can’t Do
Ouch!
Unaware
Ouch!Ouch!
Fears
Ouch!Lethargic
Ouch!
Yes BOSS!
Ouch!
Peer Pressure
Ouch!
Leg Puller
Choosing the Right LuggageChoosing the Right Luggage
Dodge
Bullets Be Bulletproof
You’re going to get hit!The Problem With Dodging BulletsThe Problem With Dodging Bullets
Choice #2 Choice #2
Wear Bulletproof ArmorWear Bulletproof Armor
How to become Bullet Proof?
Start making decisionsStop leg pulling Start delegatingStart training staffStart training office bearers
But you can do all that only if……….You are Brave Enough to Say No!
USE RIGHT WORDSAND BUILD YOUR
CAPACITY
Examples of successful tasks based on the above that your chamber or association has
done
Visionemia
Egolio
Blamearia
Jealousitis
You catch them too!
Confidemia
Indecitis
CanSir
Angeritis