secrets to great management
TRANSCRIPT
Secrets to Great Management
David Forney
Jesus is CEO/Kingdom Business
Prayer time
Vision
Mission
Think Big/As a man thinketh - Proverbs 23:7
Diligence/Faithfulness - Proverbs 22:29
Count the Cost/ Business Plan
Tithing/First Fruits
Pillars of Leaderships
3 - S’s of Business: Strategy, Structure & Staffing
3 - D’s: Discipline, Desire & Delight
3 - P’s: Private, Personal & Public
Integrity & Character
Motivate, Inspire, Teamwork
Christian Business Model
Vision / Revelation
Reporting/Accountability
Integrity/Values
Purpose/Passion
Measurements/Management
Train/Educate
Execution
Organization/Structure
Establish Christian Business Culture
Excellence
Systems
Technology
Relationships
Best People
Hire the Best
Set Expectations
Develop and Train the Best
Surround yourself with the Best
Follow up (Assessment/Evaluations)
Communication
Communication system so everyone is informed
Discuss Key Objectives
Discuss Key Targets
Discuss Key Results
Customer Service
As Business Owners we want to Model Courtesy, Train, Monitor, Talk to Guest & Must be overly friendly Check smiles & attitudes Greet every customer as soon as they arrive How do the appearance of your employees look Always say Thank you for their business Remember you have external & internal customers
Manage Cash flow
Budget Reduce Cost/Keep cost low Daily checks on Controllable's Weekly review of Controllable's
Monthly review of Controllable's Quarterly review of Controllable's Yearly Plan Improve Receivables Manage Payables Build Reserves
Control Your Controllable's
Scenarios
Profit Case
Losing Money
!
Profit Case
Achieve Profit but didn’t maximize Profits
Q & A