sector partnerships in toronto east/toronto south lip presented by: sandra guerra toronto south lip...
TRANSCRIPT
Sector Partnerships in Toronto East/Toronto South LIP
Presented by:
Sandra GuerraToronto South LIP
WoodGreen Community ServicesJuly 30, 2012
Contents
•Defining Collaboration •Network Mapping
What is Local Immigration Partnership (LIP)Local Immigration Partnerships will provide a collaborative framework to facilitate the development and implementation of sustainable solutions for the successful integration of newcomers to Ontario that are local and regional in scope.The overall objective of the LIPs initiative is to identify groups that will coordinate and enhance local and regional service delivery to newcomers while identifying and minimizing duplication. Strategic partnerships between service providers are to be created
Partnership Council (PC)
PC role: Governance structure, strategic direction and review of recommendations from workgroup and community forum PC Composition: Participants are the agencies who agreed to be partners.
Community Forums Two broad community forums will be held.Who will be there?•Settlement and non-settlement agencies•Service providers•Ethno-specific or community groups interested in newcomers•Faith based groups•Volunteer settlement groups•Youth/Women/Seniors representatives•Employers/BIAs•Any other community group
Workgroups (WG)Through the PC and community forums and consultation, workgroups will be identified which will focus on issues of particular concern or interest to the Toronto East area. Workgroups will either be population focused (i.e. Recent immigrants, Women/children, Youth and seniors) or issue focused (i.e. employment services, education & training or citizen & engagement) or a combination of both depending on recommendations.The shape of the workgroups will be confirmed after consultation
RECOMMENDATIONS & STRATEGY DEVELOPMENTA detailed settlement strategy and action plan
HOW TO PARTICIPATE?Following are the three ways for the stakeholders to participate in the LIP project
Toronto East LIP Structure – Phase 1
Partnership Council
Outreach and Information
Social Network and Community
Engagement
Language Learning
Labour Market Outcomes
Key Support Services
Navigating Services
-informal employment wkgp-employment services wkgp
-frontline staff network
-language wkgp-common calendar, shared schedules
-development of Pathways documenthttp://wiki.settlementatwork.org/wiki/Pathway_for_Economic_Class_Newcomers
-informal settlement wkgp
-system wide coordination
Local Settlement Strategy and Action Plan
Tackling Service Collaboration
• In which areas does your agency work collaboratively?
• How intense is the collaboration now?• How intense do you want the collaboration to
be?
Function Explanation Function Explanation1. Outreach Active recruitment of clients 9. Grant development Conceptualizing and writing
a funding proposal
2. Communications Publicity through different media
10. Service delivery Delivery of a specific service to a client
3. Information Handouts; pamphlets; websites
11. Tracking Keeping a record of where clients go (referral follow-up)
4. Intake Gathering information about a client
12. Monitoring Keeping a record of relevant statistics
5. Assessment Determining a client’s needs, strengths, priorities, goals
13. Evaluation Making assessments of a program based on outcomes
6. Referral Directing a client to other locations to meet a service need
14. Research Undertaking local inquiries, surveys and data analysis
7. Case management Developing and tracking strategies to address all issues
15. Space Physical space necessary to house a program or project
8. Planning Conducting research and analysis for future programs
16. Training of Staff Ensuring that the staff have the skills to deliver services
Functions of Service Delivery
COMMUNICATIONS PLANNING & COOPERATION COLLABORATION IN SERVICE DELIVERYAwareness Intermittent
communicationFormal
communicationCooperation Coordination Joint projects Common
“tools”Joint service
deliveryConsortium
Generally aware of what other organizations are doing; some referral of clients
Some communication with other agencies from time to time, usually when a funding proposal is due
Regular meetings to exchange information
Mindful of what other agencies are doing and keep that in mind when planning programsCooperation is informal, between individuals in agencies, not so much between the organizations themselves
Joint discussion and planning among agencies, but each agency still free to decide its own roleCoordination is still between individuals, though typically formally sanctioned by their organization
Joint ownership and delivery of limited projects, not programs
Decision to use the same tools for delivering a service or programE.g.: common intake, common assessment, referral protocols, shared locations
Formal links, defined in a plan or other document, among different programs between different agencies; programs each still owned separately by individual agencies
All agencies jointly own or direct a common vehicle for service delivery
1 2 3 4 5 6 7 8 9
Levels of Collaboration
Tackling Service Collaboration
• In which areas does your agency work collaboratively?
• How intense is the collaboration now?
• How intense do you want the collaboration to be?
Awareness
Intermittent Communication
Formal Communication
Cooperation
Coordination
Joint Projects
Common Tools
Joint Service Delivery
Consortium
Com
mun
icati
onPl
anni
ng &
Co
oper
ation
Colla
bora
tion
inSe
rvic
e D
eliv
ery
Awareness
Intermittent Communication
Formal Communication
Cooperation
Coordination
Joint Projects
Common Tools
Joint Service Delivery
Consortium
Com
mun
icati
onPl
anni
ng &
Co
oper
ation
Colla
bora
tion
inSe
rvic
e D
eliv
ery
1.
OutreachActive Recruitment of clients
2.
CommunicationPublicity through different media
Awareness
Intermittent Communication
Formal Communication
Cooperation
Coordination
Joint Projects
Common Tools
Joint Service Delivery
Consortium
Com
mun
icati
onPl
anni
ng &
Co
oper
ation
Colla
bora
tion
inSe
rvic
e D
eliv
ery
Awareness
Intermittent Communication
Formal Communication
Cooperation
Coordination
Joint Projects
Common Tools
Joint Service Delivery
Consortium
Com
mun
icati
onPl
anni
ng &
Co
oper
ation
Colla
bora
tion
inSe
rvic
e D
eliv
ery
1.
OutreachActive Recruitment of clients
2.
CommunicationPublicity through different media
Toronto South LIPAgency Collaboration Exercise – May 2012
Toronto South LIP CouncilMeets 6 times a year
Executive CommitteeMeets 10 times a year
Newcomer Advisory
Committee(CCVT)
Partnership and Service Integration Committee(WoodGreen)
Regional Settlement Strategy & Action Plan
Virtual Office
through website
Seniors
Language Training
Systemic Issues &
Social Change
YouthMental Health
Parkdale Trinity
Kensington Chinatown
Annex
JarvisDanforthBloor Junction
5 Working Groups5 Neighbourhood Networks
Networking Mapping
1. From the list below please identify all of the people with whom you have a working relationship (work with regularly or have worked with in the last two years).
2. From the list below please identify those people you look to for new ideas, innovation and inspiration in your work.
3. From the list below please identify those people that have provided
support, advice or resources that have been helpful in your work. 4. From the list below please identify people you would like to work
with in the future.
Immigration
Employment
Social/Inclusion
Family Support
Health/Mental HealthHousing
Education/Skills
Recreation CultureOther
Did not answer
Stakeholder’s Current Working Relationships
Immigration
Employment
Social/Inclusion
Family Support
Health/Mental HealthHousing
Education/Skills
Recreation CultureOther
Did not answer
Stakeholder’s Desired Working Relationships
Partnership’s Network without the Paid LIP Staff
Resources
1. Partnership Building: Practical Tools to Help You Create, Strengthen, Assess and Manage Your Partnership or Alliance More Productively. Capacity Project, 2007. http://www.capacityproject.org/framework/all-resources/#resource-56
2. Balancing the Budget but who’s Left to Budget the Balance: A Visual Representation of Professional Networks within Toronto East Local Immigration Partnership June 2012Produced by: Meta Strategies 401 Richmond St. West, Suite 206, Toronto, Ontario M5V 3A8Copyright@ 2012 Meta Strategies Partners:Factor-Inwentash Faculty of Social Work (FIFSW), University of TorontoWoodGreen Community Services
3. Building Smart Communities through Network Weaving http://www.orgnet.com/BuildingNetworks.pdf
4. Network Weavinghttp://www.networkweaver.com/
