secure connectivity to your salesforce applications

Secure connectivity to your Salesforce applicationsAmy Machi, Alliance & Offer

September 2015

© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

AT&T NetBond®with Salesforce

2

3 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.


Industry trends

Mobility50% of companies will require employees to supply their own devices for work purposes by 2017 (Source: Gartner)

Cloud40% of technology influencers report that they have adopted or plan to adopt more than one type of cloud platform (Source: Forrester)

IoTBy 2020, there will be 50B connected machines to the Internet (Source: AT&T)

Security10x increase in Advanced Persistent Threats and DDoS attacks over the last two years (Source: AT&T)



Customer requirements

Enterprise Requirements

• Control• Security• Performance

• Agility• Cost• Elasticity

Benefits of Cloud

Simple ● Elastic ● Secure ● Private

Enterprises seek to combine the security and performance of private cloud with the economics and flexibility of public cloud

AT&T network global reach and consistency

• Multi-protocol Label Switching (MPLS)-based services* available to 185 countries over 4000+ nodes

• 38 Internet data centers across the globe

• Dedicated Ethernet accessin 94 countries

• 980,287 fiber route miles globally

• Remote access over 539,000 points in 134 countries

• Over 529,000 WiFi Hotspots in 120countries and dial-up available in 130 countries

The AT&T network carries more

than 56.2 Petabytes of Data Traffic

on an Average Business Day



5

ccc



Connectivity to the Cloud

Hair-pin through the data center

• Any-to-any, instant-on connectivity

• Avoids Internet DDoS threats

• Improved latency and throughput

• Privacy from separation

• Better availability from simplicity

• Bursting eliminates gaps and gluts

• Cost model aligns with cloud usage

“An end-to-end solution needs to be simple. Complex to build,

but that’s not my problem.”CTO – newspaper group

Build each redundant connectionCloud Solution

ProvidersUsers

AT&T MPLSVPN

AT&T NetBond®

UsersCorporate Data

Center

CloudService

MPLSVPN

IP Sec Tunnels

or Private Lines

InterconnectionSite

CloudService

MPLSVPN

Users

ccc

AT&T NetBond®

Separated Customer Traffic

SecurityAvoids Internet/DDoSthreats, uses private IP address space

AgilityAPI controlled

ElasticityDynamic capacity

Expanded MOW Deployment 2015Mobile device

PerformanceLow-latency, on-net, fully redundant

AT&T NetBond® technology overview – the cloud with confidence

Cloud Solution Partner

AT&T MPLS VPN



Is a cloud networking solution that enables customers to “bond” their AT&T MPLS Virtual Private Network (VPN) to multiple clouds for the delivery of business applications through fast and highly secure connectivity.

AT&T NetBond® ecosystem

AT&T NetBond®AT&T MPLS VPN

FacilitiesMobile devices & remote workers

IoT



8



Customer Experience – NetBond with Salesforce

10

AT&T NetBond® with Salesforce

Provides access to the following Salesforce applications:

• Chatter*

• Sales Cloud*

• Data.com

• Services Cloud*

• Force.com*

• Communities*

• Database

• Work.com

• AppExchange applications written on Force.com

• Wave Analytics

Locations

• Ashburn, VA

• San Jose, CA

AT&T NetBond®

End Users

Mobile/ Smart Devices

HQSites

AT&T MPLS VPN

Helping to transform enterprise and accelerating the public clouds

Salesforce customers have access to the AT&T MPLS VPN service avoiding the public Internet

via AT&T NetBond. NetBond helps extendSalesforce applications to the mobile device.

*FedGov applications enabled



Customer Profile: National provider of employee benefits, payroll, HR and employer services to more than 200,000 small and medium-sized businesses.

Customer Story: BenefitMall required a secure connection

to their Salesforce CRM cloud application. They wanted to utilize their existing network connection to provide a private and predictable performance and simplify firewall endpoint management.

AT&T Solution: Benefitmall is using AT&T NetBond® to access their Salesforce applications from different locations through AT&T VPN. Future plan includes expanding their cloud footprint with additional collaboration tools using AT&T NetBond.

11 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property

and/or AT&T affiliated companies. The information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change.

Secure connectivity to CRM Cloud tools

Leading innovation: Solutions roadmapDynamic orchestration • advanced features • effortless experience • expanded reach

• Power additional use cases

• Advance infrastructure virtualization

• Extend APIs for added real-time management and control

• Enhance portfolio with complementary offers

• Expand global footprint

12 © 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarksof AT&T Intellectual Property and/or AT&T affiliated companies. The information contained herein is not an offer, commitment,representation or warranty by AT&T and is subject to change.

ccc



IoT Capabilities from Salesforce and AT&T

capture transmit ingest filter store react analyze enrich

analyze

Platform Capabilities & Value

IoT

so

lutio

n

Flo

w

va

lue

employees

customers partners

engage

manage

AT&T Control Center

Deep Network Integration

Automation Lifecycle Management

Diagnostics Billing/RatingReal-time Controls

M2X

AT&T

ccc



IoT’s Value Chain Enablement by AT&T

Use Cases Enabled within Salesforce:

• Support tickets opened based on network event triggers, sensor data triggers + automated troubleshooting scripts

• Device provisioning

• Rate plan management

• Connection management

• Device/network diagnostics

• Real-time data usage

• SMS functionality

• Time series data management built for IoT

• Broad set of supported devices

IoT Applications built on Salesforce using Heroku or Force.com and integrated with AT&T Control Center and M2X

Cellular Network

AT&T

Systems



Where NetBond will be – come see us!

Topic: Bonding Your Private Network to Salesforce Clouds

Thurs, Sept 17 at 10 am at DevZone Theatre

Companies seeking to migrate to Salesforce cloud platforms consider security, performance and

control as barriers to greater adoption. With AT&T NetBond, a cloud networking solution, you can

“bond” your existing AT&T Virtual Private Network (VPN) to Salesforce. The result is a fully integrated

solution that leverages our best in class network and market leading cloud service.

Invite your peers to join our next session!

Drop by our CUSTOMER ROOM for discussions with our product specialist

Tuesday, 9/15 @ 1:00-2:00pmMarriott Marques, Foothill A, Level 2 [10]

Thursday, 9/17 @ 11:00am-12:00nMarriott Marques, Foothill I, Level 2 [8]

3Earn a GoPro prize entry for

each completed surveyTap the bell to take a survey2Enroll in a session1



Appendix

NetBond advantages

• Security

• Performance

• Simplicity

MPLS VPN

Internet



Security advantage

Cloud services over the internet

Less secure, subject to Internet DDOS attacks

Routing via Internet creates need for hairpin and VPN tunnel adding expense & lowering performance

Fragmented security policy & controls

Cloud services over AT&T NetBond®

Cloud service provider

Customer data center

Mobileuser

Ddosattacks

Customer site

$$$

Provider data centerMPLS

VPN


Mobileuser

Customer site

$ Internet

MPLS segregates traffic from Internet threats

MPLS VPN any-any routing increases performance & efficiency

End-to-end security policy & controls minimizes risk and cost

Threat susceptible Inherent security

Provider data centerMPLS

VPN


Mobileuser

Customer site

MPLS VPN

Internet



Performance advantage

Cloud services over the internet

Inefficient; hair-pinning occurs when traffic is routed through additional locations to adhere to traffic security policies

Cloud services over AT&T NetBond®

Direct routing of traffic to cloud: lower latency

Unpredictable Predictable

Consistent end-to-end performance via CoS

High performance guarantees: on packet loss, jitter, latency & availability: 99.9%Public Internet relies on Best Effort data transmission based

on congestion factors; critical data delivery is unpredictable

Data not prioritized via CoS

Internet


Mobileuser

Customer site

Cloud service provider



Simplicity advantage

Private redundant connectivity

Buy/manage multiple elements: routers, diverse access, WAN ports, space & power

AT&T NetBond® connectivity

Pre-integrated, deployed & managed by AT&T; just choose bandwidth

High Complexity Simple

Elastic: scales with demand; leverages cloud provider’s infrastructure; pre-provisioned

Pre-configured redundancy built-in for highest availability & performance

Redundancy difficult to deploy & manage; need to design/price two separate connections

No flexibility; must provision for peak loads; lengthy planning/provisioning

POP diversity

Cloud provider

MPLS VPN

POP diversity

Cloud provider

MPLS VPN

Networkenabled

secure connectivity to your salesforce applications

Technology