1. Start a newsession

Seeing is Believing:Try out Rescue Lens live video support on your hardest to solve remote user issues

Take 5 Minutes to experience what your end user sees

2. Send a link to your smartphone

3. See how you can solve problems fasterFind out more

Don't Have Lens Enabled?

Contact Your Admin to Turn-On Rescue Lens TIP: Users need to be running the Rescue v7.6 technician console which you can find here: Desktop Technician Console or Browser Technician Console

Administrators are required

to enable Rescue Lens

1. Log in to the LogMeIn Rescue Administration Center

2. On the organization tree, select the Technician Group you want to work with

3. Select the Organization tab

4. Under Permissions, select Rescue Lens

5. Click Save Changes

For more information check out the Rescue Lens User Guide

Success Story:Zero MotorcyclesSee how Zero is saving tens of thousands of dollars in annual travel costs by using Rescue Lens with remote technicians

Find out more about Zero and Lens