seeking trust through engagement and partnership
DESCRIPTION
Building trust is about making an authentic connection with another person. It involves not only having the right attitude, but being able to demonstrate the right behaviour. What is behind that gut feeling you have when you meet somebody? I'll demystify the trust-building process. My doctoral research on trust along with my 25 years experience in working with executives and teams will help you to higher levels of authenticity and effectiveness.TRANSCRIPT
Copyright © 2011 - Corporate Class Inc. - All Rights Reserved®TRUST=CONNECTIONCopyright © 2011 - Corporate Class Inc. - All Rights Reserved®
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It is an outward expression of power and authority.
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WHAT IT IS ...
Strong identity.
It is based on the preconceived expectations of one’s reputation.
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WHAT IT... ISN’T
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WHAT IT IS ... WHAT IT... ISN’T
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HOW DO YOU GET IT physically and psychologically?
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How You Look
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How You Act
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You are judgedYou are judged
*The Carnegie Foundation
VocalVocal
VerbalVerbal
Non-verbalNon-
verbal
55 %
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How You Interact
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The reasons why you •keep a job•get a promotion•win a new client
The reasons why you •keep a job•get a promotion•win a new client
*The Carnegie Foundation
TechnicalTechnicalskillsskills
Interpersonal skills
Interpersonal skills
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THE INTANGIBLES OF EXECUTIVE PRESENCETHE INTANGIBLES OF EXECUTIVE PRESENCE
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TRUST INTELLIGENCE
• HONESTY• TRANSPARENCY• INTEGRITY• FAIRNESS/JUSTICE
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Copyright © 2011 - The G4 Learning Institute - All Rights Reserved®
ENGAGEMENT INTELLIGENCE
• CONSISTENCY• FLEXIBILITY• DEPENDABILITY• PREDICTABILITY
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SOCIAL INTELLIGENCE
• IMPRESSION MANAGEMENT• SELF-CONFIDENCE• SOCIAL JUDGMENT• EMPATHY
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PARTNERSHIP INTELLIGENCE
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Talent + Trust +Connection= Success