segmenting audiences and tailoring ad campaigns by sophie newton
TRANSCRIPT
#SMX #25B @Brainlabs
Tactics to increase conversion rates and ROI
Segmenting Audiences and Tailoring Ad Campaigns
#SMX #25B @Brainlabs
§ Studied math at Oxford University
§ Director at Brainlabs, the fastest growing UK digital agency
§ We do all things biddable
Hi there, I’m Sophie from Brainlabs!
#SMX #25B @Brainlabs
What Is Retargeting?
Bid Audience Message
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What Are Audiences?
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How To Set Up Analytics Remarketing
#SMX #25B @Brainlabs
#SMX #25B @Brainlabs
How To Set Up Analytics Remarketing
#SMX #25B @Brainlabs
RLSA – Think About Audiences, Not Keywords
§ Try RLSA on broad match modified keywords
+keyword
Value > £100 “We need you back”
Value > £50 “Come back please”
Value < £50 “Be great if you came back”
#SMX #25B @Brainlabs
You can bid more aggressively on generic terms, as you don’t have to rely just on the search query to know about the searcher.
RLSA – Think About Audiences, Not Keywords
100%
105%
110%
115%Conversions
RLSA starts
#SMX #25B @Brainlabs
Time
#SMX #25B @Brainlabs
§ Look at groups of people who visited at the same time. § Compare cohorts from different days of the week, times of month, seasons, holidays etc. § Find cohorts to turn into audiences.
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Mon Tue Wed Thur Fri Sat Sun
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
Time Super Bowl
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Abandoned Shopping Baskets
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Combine Metrics into Scorecards
100 75 0% 4%
100 -2% 6%
1 75 -43% 4%
2 -13% -11%
30 297
#SMX #25B @Brainlabs
§ You need to be recording a User ID https://developers.google.com/analytics/devguides/collection/analyticsjs/user-id § Make a ‘Retargeting Score’ Custom Metric § Calculate the score for each user § Use Data Import to import the scores https://support.google.com/analytics/answer/6066725
Getting Scores into Analytics
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§ Turn percentile bands into audiences § Adjust bids accordingly
Turn Scorecards into Audiences
0%
10%
20%
30% 40% 50% 60%
70%
80%
90%
100%
0 50 100 150 200 250 300
Prob
abili
ty
Scorecard Points
Audience remarketing bands Scorecard points range Suggested bid adjustment
Band 1 (0 - 10th percentile) 0 < B1 ≤ 54 -70% Band 2 (10th - 20th percentile) 54 < B2 ≤ 87 -48% Band 3 (20th - 30th percentile) 87 < B3 ≤ 111 -27%
Band 4 (30th - 40th percentile) 111 < B4 ≤ 131 -13%
Band 5 (40th - 50th percentile) 131 < B5 ≤ 150 -6%
Band 6 (50th - 60th percentile) 150 < B6 ≤ 169 +6%
Band 7 (60th - 70th percentile) 169 < B7 ≤ 189 +15%
Band 8 (70th - 80th percentile) 189 < B8 ≤ 213 +38%
Band 9 (80th - 90th percentile) 213 < B9 ≤ 246 +94%
Band 10 (90th - 100th percentile) 246 < B10 ≤ 300 +234%
#SMX #25B @Brainlabs
What About The Message?
#SMX #25B @Brainlabs
§ You need to think of the message as you think of the audience § The reason you’ve grouped people together in an audience dictates the message
Message
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So how does this work in the wild?
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#SMX #25B @Brainlabs
#SMX #25B @Brainlabs
#SMX #25B @Brainlabs
#SMX #25B @Brainlabs
#SMX #25B @Brainlabs
#SMX #25B @Brainlabs
#SMX #25B @Brainlabs
THANK YOU!
SEE YOU @SMX WEST SAN JOSE, CA
MARCH 1-3, 2016