select committee on quality improvement in state hospitals · national average from nri’s hbips...
TRANSCRIPT
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 1
Select Committee on QualityImprovement in State Hospitals
Hospital Care Measures
Alice Huber, PhDService Enterprise and Support Administration Research and Data Analysis [email protected]
October 30, 2017
Getty Images/iStock
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 2
State Hospital Median Length of Stay by Fiscal Year Quarter and Legal StatusExcludes time spent in other inpatient facilities prior to admission at the hospital.
STATUSNEW SEP 2017
Not in presentation
0
100
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300
400
500
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
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Q4
0
300
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900
1,200
1,500
1,800
Q1
Q2
Q3
Q4
Q1
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Q4
Q1
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Q4
Q1
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Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
DETAIL: Residential days at the hospital on the first day of each fiscal quarter. No prior inpatient days at Evaluation and Treatment or Community Hospital are counted in the Length of Stay. Legal status reported for the first day of the quarter. Patients who change status (e.g. Forensic to Civil) have their LOS continued in the new status and are reported based on their legal status on the reporting date.
SOURCE: DSHS Research and Data Analysis Division, Integrated Client Databases, September 2017. BHSS SH Daily Census.
MEDIAN DAYS – CIVIL MEDIAN DAYS – FORENSIC
Western State Hospital
Eastern State HospitalWestern State Hospital
Eastern State Hospital
STATE FISCAL YEAR STATE FISCAL YEAR
2011 2012 2013 2014 2015 2016 2017 2011 2012 2013 2014 2015 2016 2017
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 3
State Hospital Care MeasuresPART 2
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DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 4DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● SEPTEMBER 2017 4
Overall rates of admission screening for risk of violence to self, risk of violence to others, substance use, psychological trauma history, and patient strengths
at Eastern State Hospital and Western State Hospital
60%
96%
83% 80%
0%
25%
50%
75%
100%
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
CY 2014 CY 2015 CY 2016
Western State Hospital
Eastern State Hospital
National AverageTarget = 100%
DATA SOURCE: Reports from Eastern State Hospital and Western State Hospital. National average from NRI’s HBIPS Comparative Statistics Report (HAP and BHC).MEASURE DEFINITION: Overall rates of multi-factor admission screening conducted by the third day post admission. Measure is calculated when patient is discharged.DATA NOTES: 1 Overall rate calculations: Numerator = Psychiatric inpatients with admission screening by the third day post admission for all of the following: a) risk of violence to self, b) risk of violence to others, c) substance use, d) psychological trauma history, and e) patient strengths. Denominator = All psychiatric inpatient discharges. 2 Included populations in the denominator are patients with ICD-9-CM Principal or Other Diagnosis Codes for Mental Disorders. 3 2016 Q3 reflects a change to the screening form data which was required by CMS.
HBIPS 1a
http://emis.dshs.wa.gov/Report/View?definition=HBIPS%201a*197901-999906*15973&format=excel
CY 2017
STATUSUPDATED OCT 2017
NEXT UPDATENOV 2017
Preliminary(based on
average Jul-Aug)
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 5
11.8
15.716.0
21.7
0
5
10
15
20
25
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
CY 2014 CY 2015 CY 2016
Western State Hospital
Eastern State Hospital
June 2017 Eastern State Hospital Interim Target = 15.00
DATA SOURCE: Reports from Eastern State Hospital and Western State Hospital.MEASURE DEFINITION: Active treatment hours delivered (per 7 patient days) during the reporting quarter, at each of Eastern State Hospital and Western State Hospital.DATA NOTES: 1 The performance targets will be reached on or prior to June 30, 2017. 2 The rate is calculated by dividing the number of active treatment hours delivered in a given quarter by the number of patient days utilized by a state hospital in that quarter; and then multiplying the quotient by seven. 3 Active treatment hours are distinctly tracked for each of the state hospitals, for purposes of calculating quarterly rates by facility.
Quarterly rates of active treatment hours delivered per 7 patient days at Eastern State Hospital and Western State Hospital
Rate per 7 patient days
Overall Target = 20.0
SP 1.2 (ABX.5)
STATUSUPDATED AUG 2017
NEXT UPDATENOV 2017
http://emis.dshs.wa.gov/Report/View?definition=ABX.5*197901-999906*10689&format=excel
CY 2017
FORTHCOMING
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 6
Rate of Aggression, Injury, Assault, Seclusion and Restraint at Western State Hospital
0.06
0.24
0.65
0.00
0.20
0.40
0.60
0.80
1.00
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Patient to Patient AggressionSevere Patient Injuries
Patient to Staff Assaults
Rate per 1,000 Patient Days at Western State
0.56
1.42
0.00
2.00
4.00
6.00
8.00
10.00
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Restraint
Seclusion
Rate per 1,000 Patient Hours at Western State
NOTE: Incidents are distinctly tracked for each of the state hospitals, for purposes of mapping rates by facility. 2 An injury occurs when a patient suffers physical harm or damage, excluding the result of a disease process. Severe patient injuries include all patient injuries with a severity level of "3" or higher (3 = medical intervention; 4 = hospitalization; 5 = death)..SOURCES: Reports from Eastern State Hospital and Western State Hospital.
https://www.dshs.wa.gov/data/metrics/AB3.2.xlsx | https://www.dshs.wa.gov/data/metrics/ABX.7.xlsx | https://www.dshs.wa.gov/data/metrics/ABX.8.xlsx
SP 3.2 (AB3.2), ABX.7, ABX.8, ABX3.1, ABX4.1
https://www.dshs.wa.gov/data/metrics/ABX3.1.xlsx | https://www.dshs.wa.gov/data/metrics/ABX4.1.xlsx
STATUSUPDATED AUG 2017
NEXT UPDATENOV 2017
FORTHCOMING
CY 2013 CY 2014 CY 2015 CY 2016 CY 2017CY 2012 CY 2018
CY 2013 CY 2014 CY 2015 CY 2016 CY 2017CY 2012 CY 2018
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 7
CY 2013 CY 2014 CY 2015 CY 2016 CY 2017CY 2012 CY 2018
Rate of Aggression, Injury, Assault, Seclusion and Restraint at Eastern State Hospital
0.000.08
0.50
0.00
0.20
0.40
0.60
0.80
1.00
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Patient to Patient Aggression Severe Patient Injuries
Patient to Staff Assaults
Rate per 1,000 Patient Days at Eastern State
2.49
0.120.00
2.00
4.00
6.00
8.00
10.00
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Q2O-N-D
Q3J-F-M
Q4A-M-J
Q1J-A-S
Restraint
SeclusionRate per 1,000 Patient Hours at Eastern State
NOTE: Incidents are distinctly tracked for each of the state hospitals, for purposes of mapping rates by facility. 2 An injury occurs when a patient suffers physical harm or damage, excluding the result of a disease process. Severe patient injuries include all patient injuries with a severity level of "3" or higher (3 = medical intervention; 4 = hospitalization; 5 = death)..SOURCES: Reports from Eastern State Hospital and Western State Hospital.
https://www.dshs.wa.gov/data/metrics/AB3.2.xlsx | https://www.dshs.wa.gov/data/metrics/ABX.7.xlsx | https://www.dshs.wa.gov/data/metrics/ABX.8.xlsx
SP 3.2 (AB3.2), ABX.7, ABX.8, ABX3.1, ABX4.1
https://www.dshs.wa.gov/data/metrics/ABX3.1.xlsx | https://www.dshs.wa.gov/data/metrics/ABX4.1.xlsx
STATUSUPDATED OCT 2017
NEXT UPDATEDEC 2017
CY 2013 CY 2014 CY 2015 CY 2016 CY 2017CY 2012 CY 2018
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 8
69%
73%
100%
100%
0%
25%
50%
75%
100%
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● MARCH 2017 8
CY 2014 CY 2015 CY 2016
Eastern State Hospital
Prior National Average
Prior Target = 100%
DATA SOURCE: Reports from Eastern State Hospital and Western State Hospital. National average from NRI’s HBIPS Comparative Statistics Report (HAP and BHC).MEASURE DEFINITION: Overall rates of post discharge continuing care plan.DATA NOTES: 1 This measure has been discontinued as a Hospital-Based Inpatient Psychiatric Services Measure. Related replacement measures will be available when data is compiled for January-March 2017. 2 Overall rate calculations: Numerator: Inpatients for whom the post discharge continuing care plan is created and contains all of the following: reason for hospitalization, principal discharge diagnosis, discharge medications and next level of care recommendations. Denominator: Inpatient discharges. 3 Included populations: Patients referred for next level of care with mental disorder diagnoses.
Overall rates of post discharge continuing care plans created at Eastern State Hospital and Western State Hospital
HBIPS 6a
Western State Hospital
NOTE: This measure was discontinued as of October-December 2015. Replacement measure (at right) began January-March 2017.
STATUSUPDATED OCT 2017
http://emis.dshs.wa.gov/Report/View?definition=HBIPS.6a*197901-999906*16054&format=excel
CY 2017
PRIOR MEASURE
ENDS
NEW MEASURE BEGINS
New National Average
WSH
As of January 2017, the following items are required in the Transition Record:INPATIENT CARE• Reason for inpatient admission• Major procedures and tests• Principal diagnosis at discharge
POST-DISCHARGE/PATIENT SELF-MANAGEMENT• Current medication list• Studies pending at discharge• Patient instructions
ADVANCED CARE PLAN• Advance directive
CONTACT INFORMATION/PLAN FOR FOLLOW-UP CARE• 24-hour/7-day contact for
emergencies• Contact information for studies
pending at discharge• Plan for follow-up care• Primary physician
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 9DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● MARCH 2017 9
Overall rates of post discharge continuing care plans transmitted to next level of care provider upon discharge at
Eastern State Hospital and Western State Hospital
85% 81%
67% 71%
0%
25%
50%
75%
100%
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Eastern State Hospital
DATA SOURCE: Reports from Eastern State Hospital and Western State Hospital. National average from NRI’s HBIPS Comparative Statistics Report (HAP and BHC).MEASURE DEFINITION: Overall rates of post discharge continuing care plan transmitted to next level of care provider upon discharge.DATA NOTES: 1 This measure has been discontinued as a Hospital-Based Inpatient Psychiatric Services Measure. Related replacement measures will be available when data is compiled for January-March 2017. 2 Overall rate calculations: Numerator: inpatients for whom the post discharge continuing care plan was transmitted to the next level of care clinician or entity. Denominator: inpatient discharges. 3 Included populations: Patients referred for next level of care with mental disorder diagnoses.
HBIPS 7a
Prior National Average
Prior Target = 100%
Western State Hospital
http://emis.dshs.wa.gov/Report/View?definition=HBIPS.7a*197901-999906*16081&format=excel
PRIOR MEASURE
ENDS
New National Average
STATUSUPDATED OCT 2017
CY 2014 CY 2015 CY 2016 CY 2017
NEW MEASURE BEGINS
WSHNOTE: This measure was discontinued as of October-December 2015. Replacement measure (at right) began January-March 2017.
As of January 2017, the following items are required in the Transition Record:INPATIENT CARE• Reason for inpatient admission• Major procedures and tests• Principal diagnosis at discharge
POST-DISCHARGE/PATIENT SELF-MANAGEMENT• Current medication list• Studies pending at discharge• Patient instructions
ADVANCED CARE PLAN• Advance directive
CONTACT INFORMATION/PLAN FOR FOLLOW-UP CARE• 24-hour/7-day contact for
emergencies• Contact information for studies
pending at discharge• Plan for follow-up care• Primary physician
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 10DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● SEPTEMBER 2017 10
Overall rates of patients discharged on multiple antipsychotic medications at Eastern State Hospital and Western State Hospital
10%14%
19%
33%
0%
25%
50%
75%
100%
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Western State Hospital
Eastern State Hospital
National Average
DATA SOURCE: Reports from Eastern State Hospital and Western State Hospital. National average from NRI’s HBIPS Comparative Statistics Report (HAP and BHC).MEASURE DEFINITION: Overall rates of patients discharged from a hospital-based inpatient psychiatric setting on two or more antipsychotic medications.DATA NOTES: 1 Overall rate calculations: Numerator: number of psychiatric inpatients discharged on two or more routinely scheduled antipsychotic medications. Denominator: Psychiatric inpatients discharged on one or more routinely scheduled antipsychotic medications. 2 Included populations in the denominator are patients with ICD-9-CM Principal or Other Diagnosis Codes for Mental Disorders.
HBIPS 4a
STATUSUPDATED OCT 2017
NEXT UPDATEDEC 2017
http://emis.dshs.wa.gov/Report/View?definition=HBIPS.4a*197901-999906*16000&format=excel
CY 2014 CY 2015 CY 2016 CY 2017Preliminary
(based on average Jul-Aug)
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 11
Overall rates of patients discharged on multiple antipsychotic medications with appropriate justification at Eastern State Hospital and Western State Hospital
50%
93%
12%
70%
0%
25%
50%
75%
100%
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Western State Hospital
Eastern State Hospital
National Average
Target = 100%
DATA SOURCE: Reports from Eastern State Hospital and Western State Hospital. National average from NRI’s HBIPS Comparative Statistics Report (HAP and BHC).MEASURE DEFINITION: Overall rates of patients discharged from a hospital-based inpatient psychiatric setting on two or more antipsychotic medications with appropriate justification.DATA NOTES: 1 Overall rate calculations: Numerator: psychiatric inpatients discharged on two or more routinely scheduled antipsychotic medications with appropriate justification. Denominator: psychiatric inpatient discharges on two or more routinely scheduled antipsychotic medications. 2 Included populations in the denominator are patients with ICD-9-CM Principal or Other Diagnosis Codes for Mental Disorders.
HBIPS 5a
http://emis.dshs.wa.gov/Report/View?definition=HBIPS.5a*197901-999906*16027&format=excel
CY 2014 CY 2015 CY 2016 CY 2017
STATUSUPDATED OCT 2017
NEXT UPDATEDEC 2017
Preliminary(based on
average Jul-Aug)
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 12
Measures Related to EmployeesPART 5
Getty Images/iStock
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 13
5.2%
4.0%
7.6%
10.6%
0%
10%
20%
30%
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
Q1Jul-Sep
Q2Oct-Dec
Q3Jan-Mar
Q4Apr-Jun
2013 2014 2015 2016
Western State Hospital
Eastern State Hospital
Target = 7.5%
DATA SOURCE: Financial Services Administration's Overtime Report Summary.MEASURE DEFINITION: Average percentage of overtime use at Western State Hospital and Eastern State Hospital.DATA NOTES: 1 Each data point represents a quarterly percentage (e.g., SFQ 2016/4 is the sum of total overtime expenditures for SFQ 2016/4, divided by the sum of Object A (employee salary) expenditures for SFQ 2016/4). 2 Includes only Budget Units for Eastern State Hospital and Western State Hospital. 3 Negative amounts in total overtime expenditures and/or total employee salary expenditures are included in the calculation. 4 Zeros are included in the denominator. 5 Includes both disbursements and accruals.
Percentage of Overtime Use at Western State Hospital, Eastern State Hospital
SP 1.6 (ABX.13)
2012
http://emis.dshs.wa.gov/Report/View?definition=ABX.13*197901-999906*13431&format=excel
STATUSUPDATED AUG 2017
NEXT UPDATENOV 2017
2017
DSHS | Services and Enterprise Support Administration | Research and Data Analysis Division ● OCTOBER 2017 14
Number of Clinical Staff VacanciesNumber of vacancies for nurses, psychologists, and psychiatrists at Eastern State
Hospital and Western State Hospital
31
4868
136
0
50
100
150
200
APR
MAY JUN
JUL
AUG
SEP
OCT
NO
VDE
CJA
NFE
BM
AR APR
MAY JUN
JUL
AUG
SEP
OCT
NO
VDE
CJA
NFE
BM
AR APR
MAY JUN
JUL
AUG
Western State Hospital
Eastern State Hospital
10
3
15
9
0
5
10
15
20
APR
MAY JUN
JUL
AUG
SEP
OCT
NO
VDE
CJA
NFE
BM
AR APR
MAY JUN
JUL
AUG
SEP
OCT
NO
VDE
CJA
NFE
BM
AR APR
MAY JUN
JUL
AUG
Western State Hospital
Eastern State Hospital
44
8
16
0
5
10
15
20
APR
MAY JUN
JUL
AUG
SEP
OCT
NO
VDE
CJA
NFE
BM
AR APR
MAY JUN
JUL
AUG
SEP
OCT
NO
VDE
CJA
NFE
BM
AR APR
MAY JUN
JUL
AUG
Western State Hospital
Eastern State Hospital
Nurses Psychologists Psychiatrists
BH 31
STATUSUPDATED SEP 2017
NEXT UPDATENOV 2017
http://emis.dshs.wa.gov/Report/View?definition=BH30%20BH31*197901-999906*16596&format=excel
2015 2016 2015 2016 2015 20162017 2017 2017
DATA SOURCE: DSHS Human Resources Division, Human Resource Management System.MEASURE DEFINITION: Number of vacancies per employee classification. DATA NOTES: 1 The nurse category includes Registered Nurses, Licensed Professional Nurses and Psychiatric Security Nurses.
2 The psychologists category includes Psychologist - Forensic Evaluators.
Not in presentation