self-regulation of advertising - european...
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Self-Regulation of Advertising
The Brewers of Europe’s Commitment to
implement 7 Operational Standards across
the EU
June 2009
Marketing Communication Taskforce
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The EU commitment
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Further optimising the effectiveness of SR systems...
1. Providing set of recommended operational
standards
2. Guiding members in developing Action Plans for
implementing the standards
3. Partnering with EASA and WFA
4. Facilitating implementation of national Action Plans
5. Reporting back to the Alcohol & Health Forum
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One EU commitment currently supported by
15 national commitments
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The Brewers of Europe
• 24 National Brewers’ Associations from EU Member States:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden and United Kingdom
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PE
F
I
A
D
L
B
NL
DK
SE
FI
UK
IE
GR
NO
PL
LT
LV
EE
CZ
SK
HU
RO
BG
HRSI
MT
TK
CY
CH
BHS
FYROMAL
M
MD
UA
BY
RU
IS
• Over 3000 active breweries
• Over 95% of the beer brewed
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The main inputs
External:
• DG SANCO Advertising Roundtable
• Monitoring reports and workshops organised by EASA
Internal:
• Brewers’ Guideline, Manual and Roadmap
• Members’ Workshops
• Self-regulation taskforce
• Consultations
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The 7 Operational Standards
• Full Code coverage– All brewers
– All commercial communications
• Increased Code Compliance– Letter and Spirit
– Copy Advice
• Impartial judgements by including non-industry partners
• Fast procedures
• Effective sanctions
• Consumer awareness– Awareness of the SR system
– Transparent decisions
• Own-initiative compliance monitoring
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Impartial judgements
• Including non-industry partners
– from outside the brewing sector
– from outside the whole economic sector (incl. Media etc.)
– Partners must believe in principle of effective self-regulation
– Adds credibility, robustness , relevant expertise, an external
view and consumer confidence
– Case study: Romania
• Brewers Code now adjudicated by general advertizing body
– Case study: Austria
• SRO jury includes independent third parties
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Full Code coverage
• All brewers– Case study: Bulgaria
• Starting from scratch – Brewers as pioneers
• SR a new concept
• Received EU recognition and funds
– Case study: Luxembourg• Starting from scratch – together with EASA
• More brewers expected to join
• All Commercial Communications– BoE guidelines cover all commercial communications;
– Case study: Poland• Scope of code expanded .
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Increased code compliance
• Letter & Spirit
– Workshops at European and national level involving
companies, trade associations, SAOs, SRO secretariats,
SRO independent juries, consumer groups
– Case study: Belgium
• meetings between brewers, the JEP jury & JEP Secretariat
– Case study: Czech Republic
• With EASA / BoE / SRO / Czech Brewers
• Copy Advice
– Intervenes early to prevent problems appearing in first place
– Case study: Spain
• SRO advice for TV ads + Spanish Brewers for other
– Case study: Netherlands
• Compulsory
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Fast procedure
• Complaints system
– Swift decisions and swift consequences
– From complaint received to ad removal
– Indicative limit of 10 working days
– Case study: Austria
• New jury now adjudicates in 6 days
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Effective sanctions
• Different possibilities
– Advert withdrawal
– In case of packaging: product withdrawal
– Negative press
– Compulsory pre-clearance for future campaigns
– No payment of advertising agency
– Fine
– Expulsion from trade association
– Case study: UK & Belgium
• Media fully on-board
• Belgium now also repeat offenders: obligatory pre-clearance
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Consumer Awareness
Complaints procedure
• Consumer knows he CAN complain
• Consumer knows where to complain
• Case study: Denmark and Sweden– Websites facilitating the complaints procedure
Outcome of complaints
• Publication of decisions: transparency
• Case study: Spain– Report by SRO, Consumer Groups and Brewers to present the
results of upheld complaints
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Compliance Monitoring
• Systematic monitoring, regardless of whether there
have been complaints
– In “real-time” – does not rely on complaints to trigger a
process
– Ongoing review of the effectiveness of self-regulation
– Allows SR systems to keep in touch with consumer and
political expectations
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Final points
• Deadline for implementation: April 2010
• Will be supported by further national commitments
• Self-regulation is working, though improvements and
modifications can and should always be made
• Operate within a legal framework (e.g. AVMS
Directive)
• Support from other stakeholders is needed
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