self-scanning setup guide visitor safeentry nric...enter the branch code provided to you give a name...

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SafeEntry NRIC Visitor Self-scanning Setup Guide v1.2

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Page 1: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

SafeEntry NRICVisitor

Self-scanning Setup Guide

v1.2

Page 2: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

How to set up SafeEntry NRIC for visitor self-scanningStep 1: Display the SafeEntry NRIC poster prominently at your entrance / exit zones

How to use the SafeEntry NRIC poster:

1. Download the free SafeEntry NRIC

poster

2. Print (A3 size recommended)

3. Display the posters prominently at

your entrance and exit zones to inform

visitors on:

i) acceptable types of photo ID;

ii) how to position their photo ID for

scanning, and

iii) alternative types of ID if they do

not have their photo ID

Page 3: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

How to set up SafeEntry NRIC for visitor self-scanning

Note:

If you are an Android user:

Ensure you are using Chrome and, if that doesn’t work,

use Firefox.

If you are an iOS user:

Ensure you are using Safari; the barcode scanner library

that we use only works on Safari for iOS devices due to

Apple’s restrictions.

The scanning function does not work on Chrome, Firefox,

other third party browsers. It also does not work on

in-app Safari (this might happen if you click the SafeEntry

link from within another app).

Image credits: itpro.co.uk

Step 2: Launch your mobile browser

Page 4: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

Note:

You will receive your branch code after setting up a CMP

work site.

Don’t know where to find the code? Ask your

management or admin to log onto this link:

https://safeentry.gov.sg/logins/new or visit this section

for more details.

Enter the branch code provided to you

Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front entrance” When complete, click “Login” to start checking in visitors.

How to set up SafeEntry NRIC for visitor self-scanningStep 3: Log on to https://www.safeentry.gov.sg/logins/new_clicker_login

Page 5: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

Step 1) Click on "Switch" to toggle Scan Entrance or “Scan Exit Setup

Traffic flow selected

Step 2) Select “Scan NRICs” to use Smartphone to scan NRIC

How to select a traffic flow:

Click on “Switch” if you need to change from “Entry (Check-in)” to

“Exit (Check-out)” modes.

Use “Entry (Check-in)” to scan visitors leaving the location.

Select “Exit (Check-out)” to scan visitors leaving the location.

Note: In order for visitor count to be accurate, you will need to set up

“Scan Exit” to scan visitors leaving the location.

Please ensure you do not use multiple tabs on your mobile browser

to concurrently scan both entrance and exit for visitors as it will

cause issues to the scanning function on your smartphone

How to set up SafeEntry NRIC for visitor self-scanningStep 4: Select a traffic flow. Choose between “Entry (Check-in)” or “Exit (Check-out)”

Page 6: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

How to set up SafeEntry NRIC for visitor self-scanningStep 5: Give SafeEntry permission to use the camera for NRIC scanning

Select “Allow” when prompted by your browser to give SafeEntry permission to use the camera for SafeEntry NRIC scanner

Page 7: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

How to set up SafeEntry NRIC for visitor self-scanningStep 6: Choose between Scan IC or Manual Input mode

Manual input mode Scan IC mode

Start by scanning visitor IDs with their NRIC barcodes on the viewfinder

If an NRIC barcode cannot be scanned, is prompting an error, or is not available, use the “Manual Registration” section to capture the ID details..

You may also use this section to capture the passport number of Foreign ID holders.

Page 8: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

How to set up SafeEntry NRIC for visitor self-scanningStep 7: Enabling sound alerts for smartphone with camera-based barcode scanner

Click “Sound off” to toggle on sound alert

Note:

- Sound alerts will be played for

successful scans

- If there is no sound after visitor

scan, check to see if the scan was

successful or ask the visitor to try

scanning againSound alert is now enabled

Page 9: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

How to set up SafeEntry NRIC for visitor self-scanningStep 7: Enabling sound alerts for PC with barcode scanner

Click “Sound off” to toggle on sound alert Sound alert

is now enabled

Note:

- Sound alerts will be played for

successful scans

- If there is no sound after visitor

scan, check to see if the scan was

successful or ask the visitor to try

scanning again

Page 10: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

How to set up SafeEntry NRIC for visitor self-scanning

How to set up SafeEntry NRIC for visitor self-scanning on a flat surface:

1. Download and print your free NRIC

placeholder template here to setup a NRIC

placeholder on a flat surface, as seen in

Figure 1.1 for visitors to place their NRIC,

you can also use yellow duct tape to setup a

NRIC placeholder area as seen in figure 1.2

2. Set up the NRIC placeholder printout on a

flat surface or table close to your scanning

device

3. Inform visitors to place their ID on the

barcode side facing the smart phone rear

camera or the barcode scanner for visitor

self-service check-in

4. Once visitor has successfully checked-in,

you will hear a beep sound

Figure 1.1 - NRIC Placeholder Figure 1.2 - Yellow box with duct tape

Step 8: Option 1: Set up NRIC Placeholder on flat surface for visitor self-service check-in on SafeEntry

Page 11: Self-scanning Setup Guide Visitor SafeEntry NRIC...Enter the branch code provided to you Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front

How to set up SafeEntry NRIC for visitor self-scanning

How to set up mounted SafeEntry NRIC for visitor self-scanning:

1. Set up a clamp for your barcode scanner as seen in

figure 2.1 or phone mount as seen in figure 2.2 to

securely hold smart phone or barcode scanner

2. Attach a power bank to your mobile device if you

are using Camera-based NRIC scanner

3. Download and print your free NRIC placeholder

template here and setup a NRIC placeholder area

as seen in Figure 1.1, before pointing your barcode

scanner onto the barcode area of the template

4. Inform visitors to place their ID with barcode side

onto the placeholder template for contactless

scanning

5. Once visitor has successfully checked-in, you will

hear a beep sound

Figure 2.1 - Self-mounted barcode scanner Figure 2.2 - Mobile phone mount on table

Step 8: Option 2: Mounted NRIC scanner for visitor self-service check-in on SafeEntry

Barcode scannerPower bank

Phone clamp / mount

Mobile phone clamp