FNAC MARKETPLACEYour E-commerce partner

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KEY FIGURESPART 1

FNAC

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FNAC TODAY

1953Created in

3,9Billion euros

Group turnover 2014

114Shops in France

70Shops worldwide

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FNAC TODAY

8Countries

5,3Million members

FNAC LOYALTY PROGRAM

15UNIQUE VISITORS per month ON FNAC.COM

millions

LOCATIONS

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FNAC CUSTOMERS

25% 40%Medium to high revenue

Customers with high medium cart

54%Women

46%Men

Mixed and loyal customers

5,3Million members

between 35-49 years old

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ADVANTAGESPART 2

FROM FNAC.COM MARKETPLACE

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FNAC MARKETPLACE

France | BelgiumSpain | Portugal

Develop your sales in 4 countries

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ADVANTAGESFNAC.COM MARKETPLACE

LEADING BRAND WITH A MAJOR TRAFIC ON THE WEB

• Top 3 E-commerce websites*• 15 years of experience on e-retail• 15 million unique visitors per month• 20 million customers

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* Mediamétrie datas

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ADVANTAGESMARKETPLACE FNAC.COM

INCREASE YOUR SALES

• Additional sales• Successful tools and platform• Dedicated team of experts2

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ADVANTAGESMARKETPLACE FNAC.COM

CROSSCANAL AND MEMBERS

• 5,3 million of engaged and loyal members• A powerful environment: 184 shops3

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OUR STRENGHTSPARTIE 3

Which make us different

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1 A CROSSCANAL KEY PLAYER

• TOP 3 E-commerce french website

• 184 shops– 127 Millions in-store visits

• 20 millions of customers

• A leading crosscanal brand

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Videogames

Furniture & decorBooks, CD, DVD

Computers & tablets

Audio itemsConsumer electronics

Cell phones

Our categories

Refurbish and used product

Toy, game and hobbies

Sport items(november)

Musical instruments

Baby items Home appliancesSmall kitchenappliances

ConnectedIT articles

Watchesand goodies

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2 A MARKETPLACE AT YOUR SERVICE

• A dedicated key account managers team

• Business experts available for developping your sales

• Fnac.com prevents you from fraud risk

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3 A DEDICATED TEAM FOR TECHNICAL AND SALES DEMANDS

TECHNICAL SUPPORT

• Support to upload your offers on Fnac,com (Partner, API, Manual)

ASSISTANCE AND FOLLOW-UP

• Pricing API

• Sales tracking

• Daily support

SALES PROMOTIONS (under conditions):

• Newsletters

• Banners

• Sales promotion on home pages by main line of products.

• Social media and product tests by our experts

Benefit from the support of a team dedicated to its sellers: Experts give you support from the start until you are autonomous.

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4 MONITOR YOUR COST

NO INSERTION FEES

MARKETING EXPOSUREBenefit from our marketing investments in SEO/SEM

SHIPPING COSTSCustomizable shipping costs according to your line of products

BACK OFFICE : Monitor precisely your results and adapt your offers

PRICING TOOL: In one click, adjust your offers according to your competitors

Fnac.com provides you several tools in order to manage your offers online simply

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5 YOUR VISIBLE OFFERS IN-STORE

CLICK & COLLECT : The first French click & collect website

INSTORE : if Fnac is out of stock, customers are always redirected to Marketplace offers

CONNECTED TERMINALS INSTORESSelf-service to reach online offers

Benefit from our strong network of 184 shops and reach out your offers to 20 million customers

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A STRATEGIC EXPOSUREPARTIE 4

IMMEDIATE AND UBIQUITOUS

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A STRATEGIC EXPOSUREIMMEDIATE AND UBIQUITOUS

EXPOSURE FAMEORDER

CONVERSION

Promote your best offers and stand out from your

competitors

Increase your fame by being partner of a strong brand and take advantage of our traffic

Increase your turnover

Benefit from our marketing exposure

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EmailingDedicatedNewsletters

To nearly 5,3 Million custormers

A STRATEGIC EXPOSUREIMMEDIATE AND UBIQUITOUS

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Line of products Home pageBanners – Home Page

A STRATEGIC EXPOSUREIMMEDIATE AND UBIQUITOUS

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Fnac Experts Tests and Advices Purchase GuideSocial Networks

A STRATEGIC EXPOSUREIMMEDIATE AND UBIQUITOUS

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FNAC MARKETPLACE : HOW TO?

PARTIE 4

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THE CONCEPT

CustomersFnac.com

Payment on Fnac.com

Fulfilled by seller

Acknowledgeof receipt by

client

Professional seller

Upload offers: Manually or automatically

1 2Orders on Fnac.com

3Order’s confirmation by marketplace seller

4 Shipping

Seller receive hispayment

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UPLOADING YOUR OFFERS

3 METHODS

MANUAL API PARTNERVia your seller account or by CVS

filesVia XML feed

Via a partner connexion

Automatic management of ordersand datas

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Plugmystore administrates your flows on Fnac.com

Partner

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See you soon on Fnac.com

FNAC MARKETPLACEYour E-commerce partner