selling or seducing
Post on 22-Oct-2014
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DESCRIPTION
Steve's interesting take on The Customer Experience.TRANSCRIPT
Are you selling Are you selling or seducing?or seducing?
A Presentation A Presentation by by Steve MillsSteve Mills
The Human Relationship
...the flirtation fault line!...the flirtation fault line!
The Human Relationship
The Customer Experience
...when the seduction stops?...when the seduction stops?
What happens...What happens...
Money follows action, so...write down two seductive things you are going to promise to do after today’s meeting...
To delightdelight an existing client
who maybe feels unlovedunloved
To flirtflirt with a prospect
you’d lovelove to work with
