semcon talk 8 sep 2008
DESCRIPTION
This is a cool talk and can be seen at www.mediacontacts.sgTRANSCRIPT
SEM: A Quantitative Marketer’s Approach
SEMCON, Manila 9 Sep 2008
Structure
1. Search Marketing = Relevancy Marketing2. Search Marketing using Dynamic Database
Driven Site Architecture - Data3. Search Marketing using Dynamic Ads4. The Holy Google Equation5. Randomized Multivariate Testing
ITS ABOUT RELEVANCY, RELEVANCY RELEVANCY AND RELEVANCY
Its not only about Keyword Research
The new mantra: Relevancy to Consumer Intent
• Search engines say: – “the consumer is Mine, not yours; – My consumers will stay loyal to me as long as I give
them relevant content on Search Engine Result Pages (SERP), which is my sole product
– you, the marketer have the privilege of showing your message on the SERP, but;
– The more relevant your message, the more you benefit.
– The less relevant your message, the more you suffer
Media Cost and Relevancy
Old Media New Media
1. Search Marketing using a Dynamic, Database Driven approach
The Task
• Identify all intents that matter to the brand• “Intercept” such intents with an experience
that is maximally relevant to that specific intent state
• Maximize this across millions of intent states
Live Case Study
Affiliate Marketing Solution for BookingWiz Affiliate network using
Dynamic database driven Site architecture
A Tale of 2 Cities
• Flights from Chicago to Boston• Flights from Boston to Chicago• Flights to Chicago• Flights to Boston• Flights from Boston• Flights from Chicago
For K cities: Combinations = 6 x K Factorial 2
The Solution • A database driven site, with Data and Metadata
being stored in a database• URL Re-writing based on Intent State –
recommended and liked by Spiders• Maximizes relevancy between Intent State and
Content of Page
All done to get INDEXATION and Free Referral Traffic from Search Engines
The solution
www.bookingbargains.com
SEO Traffic
• Over 5,000 Pages indexed by Google in first 6 weeks
• Significant Organic Traffic
But, from a Paid Search Perspective, it ROCKED !
Rank of Keyword
Keyw
ord
Que
ry V
olum
e
HEAD
TAIL
Actions per Session for Dynamic Site
Actions per session for Static Site
1.0
1.50
METRIC 1
Rank of Keyword
Keyw
ord
Que
ry V
olum
e
HEAD
TAIL
CPC for Dynamic Site
CPC for Static Site
1.0
0.80
METRIC 2
Rank of Keyword
Keyw
ord
Que
ry V
olum
e
HEAD
TAIL
CPA for Dynamic Site
CPA for Static Site
1.0
0.55
METRIC 3
2. Search Marketing using Dynamic, Database Driven Ads
using Engine APIs
Google SERPCustomer
Search Ad
MSN
Video
MSN Video Promotion
Challenge: How to maximize relevancy and CTR% of the ads ?
Solution: Dynamic ads, that have current test scores will induce a better response that Static ads
Technology:Obtain current scores and input into ads programmatically via Engine APIs
Reduce CPA, Grow Volumes
Case Study 2: Media Buying – Lowering CPA by increasing relevance
CreativeAverage
CTR%Average
CPC
Dynamic 550 27
Static 100 100
3. The Holy Google Equation
The One Equation to Rule them all
IS (Actual) + IS (Lost QS) + IS (Lost Budget) = 100
23 + 36 + 41 = 100
Optimisation for a Airline Client
Jan JulyIS Actual 16 100IS Lost QS 44 0IS Lost Budget 40 0Clicks 100 65CPC 100 20Conversion 100 800ROAS 100 4000
Focus on Highest QualityKeywords
80% Fall in CPC800% increase in Conversion%Increase in ROI of 4000 %
4. Multivariate Testing
For optimizing Landing Page Engagement
Why: 1
• Search is a Means to an End it is NOT the end !!• The END is to drive Engagement
Why: 2
• Engagement is proportional to Landing Page Conversion Rate
• Cost Per Unit Engagement = CPC / Conversion Rate
• Conversion Rate is a Bigger Lever than CPC
Why: 3