semifinal project
TRANSCRIPT
ASTUDY ON
“ANALITICAL STUDY OF EMPLOEE WELFARE FACILITIES IN PNB.”
In partial fulfillment of the requirement for B.B.A. DegreeProgramme of BARKATULLAH University, Bhopal
GUIDED BY SUBMITTED BY Pratiksha chouasiya ADITYA KASHYAP
BBA 6 SEM (2007-2010)
VIDYASAGAR INSTITUTE OF MANAGEMENT VALLABH NAGAR, BHEL, BHOPAL (M.P.)
DECELARATION
I ADITYA KASHYAP student of BBA VI SEM, VIDYASAGAR
INSTITUTE OF MANAGEMENT, BHEL, BHOPAL, 2007-2010,
Batch 2007-2010, here by declare that the Project Report titled as “ANALITICAL STUDY OF EMPLYEE WELFARE FACILITIES IN PNB.” Is the out come of my own work & the same has not been submitted to any university institution For the award of any degree as professional diploma.
DATE ADITYA KASHYAP
PLACE B.B.A VI SEM
ACKNOWLEDGEMENT
It gives immense pleasure to record with deep sense of gratitude and heartily thanks Mr. SHUBHAM JAIN BBA 6ND SEM for his wholehearted cooperation and useful suggestions throughout the Study and project work.
Special thanks to MRS. PRATIKSHA CHOURASIA forgiving the
Information of that project. Very thanks to DR. VIKAS SARAF and all faculty members of VIM for their co-operation and guidelines.
THANK YOU to all the PNB employees & managers for giving me such valuable information to me as far as my project’s concern.
ADITYA KASHYAP
PREFACE
I feel pleasure in bring out the information of employee welfare facilities in Punjab national bank employee welfare is one of the most important activities in the world. It Provides jobs for millions of people, generate billions of dollars in world Wide revenues, and provides the basis for a multitude of related services and Support industries.
This industry is environment friendly. On the employer’s part initials phase of an employee‘s tenure has to be treated carefully. The employee & employer get familiar with each other. The management has to specify clearly the tasks & role of each employee so that every employee is aware that what is expected by them. Employee should be made of aware of right ways& the information communicated.
It is observed that an employee wants to influence the motivation for employees, which means getting them to do – want to do – what they know must be done.
CONTENTS
01. Introduction
02. Welfare activities adopted by PNB ltd.
03. Need of the study
04. Company profile
05. Objectives of the study
06. Scope of the study
07. Research Methodology
08. Data collection
10. Data tabulation
11. Data interpretation
12. SWOT analysis
13. Observation & findings
14. Limitation of study
15. Suggestions & recommendation
18. Conclusion
19. Appendix
1. BIBLIOGRAPHY
2. QUESTIONARE
INTRODUCTION OF EMPLOYEE WELFAREWelfare includes anything that is done for the comfort and improvement of employees and is
provided over and above the wages. Welfare helps in keeping the morale and motivation of the
employees high so as to retain the employees for longer duration. The welfare measures need not
be in monetary terms only but in any kind/forms. Employee welfare monitoring of working
conditions, creation of industrial harmony through infrastructure for health, industrial relations
and insurance against disease, accident and unemployment for the workers and their families.
Labor welfare entails all those activities of employer, which are directed towards providing the
employees with certain facilities and services in addition to wages or salaries.
EMPLOYEE WELFARE
As Human Resources professional, one must know the importance of meeting the needs
of the employees - keeping them happy means keeping lower employee turnover means better
productivity and decreased search costs.
Employee Welfare is a result of employee’s perception of how well their job provides
those things, which are viewed as important. It can be defined as a pleasurable or positive
emotional state resulting from the appraisal of ones job or job experience.
Personnel managers today concentrate their attention less upon working conditions and
employee welfare than upon other aspects such as selection. Training, remuneration and
industrial relations. Yet despite this change of emphasis, there is no doubt that facilities relating
to the security and status of employees and physical conditions under which they work, continue
to merit a considered company policy and appropriate company procedures.
Better working environment can act as a great employee retention tool. A few years ago,
this statement would have been limited to HR policies and the different incentives offered by a
company. However, in the present scenario, the emphasis is more on providing the best
infrastructure and good working conditions (like better hygiene) to retain employees. It is a
proven fact that the productivity of employees depends on their work surroundings and the
morale that they have. Most companies are trying to blend better facilities and pleasure with
work.
NEED FOR EXTENDING SOCIAL SECURITY AND WELFARE PROGRAME
1. EMPLOYEE DEMANDS: - Employees demand more & varied Type of fringe
benefits rather than pay hike because of fringe benefits rather than play hike because of
reduction in tax burden on the part of employees & in view of the galloping price index &
cost of living.
2. TRADE UNION DEMANDS: - Trade union compete which each other for getting
more & a new variety of fringe benefits to their members such as life insurance, beauty
clinics etc. if one union succeed in getting one benefits, the other union persuades the
management to provide a new model fringe. Thus, the competitions among trade unions with
in an organization result in more & varied benefits.
3. EMPLOYER’S PREFANCE: - Employers prefer fringe benefits to pay-hike, as
fringe benefits motivates the employees for better contribution to the organization. It
improves moral & works as an effective advertisement.
4. AS A SOCIAL SECURITY: - Social security is a security that the society furnishes
through appropriate organization against certain risks to which its members are exposed.
These risk contingencies of like accident & occupational diseases. The employer has to
provide various benefits like safety measures & compensation in case of involvement of
workers in accidents, medical facilities etc. with a view to provide security to his employees
against various contingencies.
5. TO IMPROVE HUMAN RELATION: - Human relations are maintained when the
employees are satisfied economically, socially & psychologically. Fringe benefits satisfy the
worker’s economic, Social & psychologically needs, whereas retirement benefits satisfy
some of the psychologically problems about the post- retirement life. However, most of the
benefits minimize economic problems of the employee. Thus, fringe benefits improve human
relation.
OBJECTIVE OF SOCIAL SECURITY AND WELFARE PROGRAM
1. To create & improves sound industrial relations.
2. To boost up employee morale.
3. To motivate the employees by identifying & satisfying their unsatisfied needs.
4. To provide qualitative work environment & work life.
5. To provide security to the employees against social risks like old age benefits & maternity
benefits.
6. To protect the health of the employees & to provide safety to employees against accidents.
7. To promote employees welfare by providing welfare measures like recreation facilities.
8. To create a sense of belongingness among employees & to retain them. Hence, fringe
benefits are called golden handcuffs.
9. To meet requirement of various legislation relating to Fringe Benefits.
COMPANY PROFILE
Punjab National Bank
Type Public (BSE, NSE:PNB)
Founded Lahore, 1895
Headquarters New Delhi, India
Industry
Banking
Insurance
Capital Markets and allied industries
ProductsLoans, credit cards, savings, investment
vehicles, insurance etc.
Revenue USD 2.32 billion (2005)
Website www.pnbindia.com
Punjab National Bank (PNB) was registered on May 19, 1894 under the Indian Companies Act with its office in Anarkali Bazaar Lahore. The Bank is the second largest government-owned commercial bank in India with about 4,904 branches across 764 cities. It serves over 37 million customers. The bank has been ranked 248th biggest bank in the world by Bankers Almanac, London. The bank's total assets for financial year 2007 were about US$60 billion. PNB has a banking subsidiary in the UK, as well as branches in Hong Kong and Kabul, and representative offices in Almaty, Dubai, Oslo, and Shanghai.
History 1895: PNB commenced its operations in Lahore. PNB has the distinction of being the
first Indian bank to have been started solely with Indian capital that has survived to the
present. (The first entirely Indian bank, the Oudh Commercial Bank, was established in
1881 in Faizabad, but failed in 1958.) PNB's founders included several leaders of the
Swadeshi movement such as Dyal Singh Majithia and Lala HarKishen Lal,[1] Lala
Lalchand, Shri Kali Prosanna Roy, Shri E.C. Jessawala, Shri Prabhu Dayal, Bakshi Jaishi
Ram, and Lala Dholan Dass. Lala Lajpat Rai was actively associated with the
management of the Bank in its early years.
1904: PNB established branches in Karachi and Peshawar.
1940: PNB absorbed Bhagwan Dass Bank, a scheduled bank located in Delhi circle.
1947: Partition of India and Pakistan at Independence. PNB lost its premises in Lahore,
but continued to operate in Pakistan.
1951: PNB acquired the 39 branches of Bharat Bank (est. 1942); Bharat Bank became
Bharat Nidhi Ltd.
1961: PNB acquired Universal Bank of India.
1963: The Government of Burma nationalized PNB's branch in Rangoon (Yangon).
September 1965: After the Indo-Pak war the government of Pakistan seized all the offices
in Pakistan of Indian banks, including PNB's head office, which may have moved to
Karachi. PNB also had one or more branches in East Pakistan (Bangladesh).
1960s: PNB amalgamated Indo Commercial Bank (est. 1933) in a rescue.
1969: The Government of India (GOI) nationalized PNB and 13 other major commercial
banks, on July 19, 1969.
1976 or 1978: PNB opened a branch in London.
1986 The Reserve Bank of India required PNB to transfer its London branch to State
Bank of India after the branch was involved in a fraud scandal.
1986: PNB acquired Hindustan Commercial Bank (est. 1943) in a rescue. The acquisition
added Hindustan's 142 branches to PNB's network.
1993: PNB acquired New Bank of India, which the GOI had nationalized in 1980.
1998: PNB set up a representative office in Almaty, Kazakhstan.
2003: PNB took over Nedungadi Bank, the oldest private sector bank in Kerala. At the
time of the merger with PNB, Nedungadi Bank's shares had zero value, with the result
that its shareholders received no payment for their shares.
PNB also opened a representative office in London.
2004: PNB established a branch in Kabul, Afghanistan.
PNB also opened a representative office in Shanghai.
PNB established an alliance with Everest Bank in Nepal that permits migrants to transfer
funds easily between India and Everest Bank's 12 branches in Nepal.
NEED OF THE STUDY
Quality of life at work place and living place contribute significantly in achieving the aims of the
Company. Tough times don’t last for long, but enduring the same seems almost endless in the
process. For the management and employees of organizations who have been struck by the whip
of recession, it is would still take some time for the ordeal to end. In the meantime, it is the
responsibility of the management to ensure that employee welfare initiatives should not be put on
the back burner in the name of cutting costs. Being prudent in spending is the key here, with
constant communication to ward off adverse rumors and protect employee sentiments.
It is not an easy task however to look beyond the profit margins and focus on employee
wellbeing in times of shrinking bottom line, but then that is perhaps the need of the times. There
are many organizations however who consider employee welfare as a hygiene issue.
Further, to the integration of the individuals and groups with the organization by
reconciling individual/group goals with organization in such a manner that the employees feel a
sense of involvement, commitment and loyalty towards it. Keeping these facts in view, the
Company has been endeavoring to improve the basic needs and facilities of the employees
OBJECTIVES OF THE STUDY
PRIMARY OBJECTIVE
To study the relationship between employee welfare schemes with reference to employee
performance.
SECONDARY OBJECTIVE
To analyze the employee welfare activities of PNB Ltd.
To check the performance level of employee of PNB Ltd.
HYPOTHESIS
H0- There is a strong impact between employee welfare activities of PNB LTD and level of
performance.
H1- There is not a strong impact between employee welfare activities of PNB LTD and level of
performance.
SCOPE OF THE STUDY
This research gives a chance for applications and testing of the theoretical study on the
real work situation. The student got the lesson of experience by meeting various sections of
people conducting on interview knowing opinion of employee tabulating interpreting and
analyzing the data collected and this will help the researcher in future for career building.
This project work also helps the student to get practical knowledge, which is performed by the
employee of the company. It helps the student to know the how HR people work in reality, how
they conduct the training programs, how they know that where is the need of the training for the
employee.
RESEARCH METHODOLOGY Research methodology is a way to systematically solve the research problems. A careful
investigation or inquiry especially through search for new facts in any branch of knowledge. The
study that has been used is conclusive and descriptive in nature. Descriptive research includes
survey and fact-finding enquiries of different kinds to test that weather staff are satisfied or not.
The descriptive study have been coupled with the conclusive study to make it more methodical
organized and through giving it approach. Collecting the primary data through survey and
questionnaire method does this.
SAMPLE DESIGN AND SIZE 50 Employee out of several departments of the PNB Ltd.
SAMPLING METHOD Random Sampling Method will be used.
TOOLS USED
There are many tools that can be used for the project work. Some tools are as follows:
Observation Method: - observation method is one of the tools used to collect the
primary data to get past and current information.
Through Questionnaire: - questionnaire can be varying effective tool for the data
collection it contains list of questions sent to the respondent.
Through Schedules: - by this schedule tool we can categories the people in a
different group to know the opinion about their work environment or about the
company.
Interview Method: - in the interview tool the questionnaire are pre-designed for
which the answers are to be obtained.
The two major tools have been used for the research work.
1) Questionnaire Method.
2) Interview Method.
TOOLS OF ANALYSIS
To know the response, I have used the questionnaire method in sample survey. If one
wish to find what people thinks or knows, the logical procedure is to ask them. This had led
human resource researchers to use the questionnaire technique for collecting data more than any
other method.
In this method questionnaire were distributed to the respondent and they were asked to
answer questions in the questionnaire. The questionnaires were structured non-disguised because
the questions, which the questionnaire contained, were arranged in a specific order besides every
question asked was logical for the study; no question can be termed as irrelevant.
DATA COLLECTION
The tasks of data collection begin after a research problem has been defined and research
design / plan chalked out. While deciding about the method of data collection to be used for the
study. The researcher should keep in mind two types of data primary and Secondary.
PRIMARY DATA SOURCES:
Through interaction with employees.
Through questionnaires filled from the consumer.
The data, which has been collected in this project work, was through close-ended questionnaire
and personnel interview.
1) QUESTIONNAIRE METHOD: - This method of data collection is quite popular,
particularly in case of big enquiries. The major part of my data collection was through
questionnaires, which were analyzed, and various conclusions were drawn. The information,
which has been collected from the PNB LTD, is also a close-ended questionnaire. As a source of
primary data questionnaire has been used which consist of 13 questions? The question has been
designed by determining all level of employee of the PNB LTD.
2) INTERVIEW METHOD: - The interview method has also helped in collecting the
information and helped to know about the opinion of the employee. With the help of personnel
interview, lot of information has been collected which were not possible by questionnaire
method. With the help of personnel interview it was easy to know the satisfaction and
dissatisfaction level of the employee and their opinion.
SECONDARY DATA SOURCES:
Through Internet, various official sites of the company.
Through pamphlets and brochures of the company
Journals & Magazine
AREA OF STUDY: PNB Ltd. Mandideep, Bhopal
LEVELS: Top & Middle Level of Management
DATA TABULATION & INTERPRETATION WITH
GRAPHS
Q.1. How many years have you been working with this organization?
Job Duration No. Of Respondents
1-2 10
1-5 20
5-10 16
Above 4
Interpretation: -
Out of 50% employee 10%employee says they have been working in PNB LTD
Industries for 1-2 year, 20% employees says they have 1-5 year experience, 16% employee says
they have 5-10 year experience and 4% employee they have more then this.
0%1%4%6%8%
10%12%14%16%18%
20%
1-to-2 1-to-5 5-to-10 Above
Respondent
Q.2. Are you aware about welfare facilities provided by your organization?
Response No. Of Respondents
Yes 30
No 6
Can’t Say 14
Interpretation: -
30% employee says they are aware of welfare program prevailing in the PNB Ltd, and
6% employee says that they are not aware of these facilities, and 14% employee say they don’t
have any about these welfare Program.
Respondent
YesNoCan't say
28%
12%
60%
Q.3. what are the welfare facility provide by your organization?
Facilities No. Of Respondents
Medical benefits -
Transportation -
Pension Facility _
All of the above 50
Interpretation: -
The employee of the PNB LTD say that they are getting all kinds of facility such as
medical, transport and pension facility also.
Respondent
Medical benefitTransportationPension All of the above
Q.4. Are you satisfied with these welfare facilities?
Facilities No. Of Respondents
Yes 28
No 14
Up to some extent 8
Interpretation: -
28% employee of the PNB LTD say that they are satisfied with the welfare facility
prevailing in the organization.14% employees say they are not satisfied & 8% employee say up
to some extent they are satisfied.
0
5
10
15
20
25
30
Yes No Up to Some Extent
56%
28%
16%
Q.5. Do you want any changes in these welfare facilities?
Facilities No. Of Respondents
Yes 34
No 16
Interpretation: -
34% employee says that they want change in welfare facility prevailing in the
organization & 16% employees are satisfied with the welfare facility.
Respondent
YesNo
32%
Q.6. Does these welfare facilities help you to increase or maintain your living standard?
Facilities No. Of Respondents
Yes 28
No 22
Interpretation: -
The opinion of 28% employee of the PNB LTD is that they think welfare program is helpful in
maintaining their living standard, and 22% employee thinks that it is not up to the mark.
0
4%
8%
12%
16%
20%
24%
28%
Yes No
Respondent
Yes
No
Q.7. Opinion of the employee regarding the welfare program weather it is helpful to improve their working skill or not.
Interpretation: -
32% employee says that the welfare programs are helpful in increasing their working skill, 8%
employee say that they are not that much helpful & 10% employees are not sure about the
answer.
Respondent
YesNoCan't say
Q.8. Does the organization intimate their employees or discuss with their employee before implementing new welfare plan?
Response No. Of Respondents
Yes 36
No 10
Cant Say 4
Interpretation: -
36% employee says that they are intimated whenever new welfare programs are
planned. 10% employee says no, & 4% employees are not sure about it.
0
5
10
15
20
25
30
35
40
Yes No Can’t Say
72%
20%
8%
Q.9. Does your company provide you any conveyance facility?
Response No. Of Respondents
Yes 50
No -
Interpretation: -
All employee of the PNB LTD says they conveyance facility are provided to them.
Respondent
YesNo
Q.10. Do you get any perks besides your salary?
Response No. Of Respondents
Yes 36
No 14
Interpretation: -
36% employee says that they get perks besides their salary and 14% employees are not
aware of these perks.
RespondentT
Yes
No
Q.11. Does your company provide old age and retirement plans?
Response No. Of Respondents
Yes 40
No 10
Interpretation: -
40% employee says that they have old age and retirement plan in their organization & 10%
employee says no.
Respondent
YesNo
Q.12. what are these old age and retirement plans?
Facilities No. Of Respondents
Medical benefits -
Jobs to Son/ Daughter -
Provident Fund _
Pension Plans -
All of the above 50
Interpretation: -
All the employee of the PNB LTD says that they have all these plans are available in
their organization.
Respondent
Medical benefit
Job toSon/daughterPF
Pension
All of the above
Q.13. what are the changes, which you want in your welfare program, or what is new facility, which you want?
Changes No. Of Respondents
Educational Facility -
Concern Facility -
Parties & Picnic _
All of the above 50
Interpretation: -
All the employees of the PNB LTD want all these changes in their welfare program.
Respondent
Educational facilityCanteen facilityParties & picnicAll of the above
The sampling method used for our questionnaire was the simple random sampling. The survey
was conducted in PNB LTD BHOPAL
S.Nowelfare activities
by PNB LTD
level of performance
1 Strongly 11 14agree
2 Agree 16 163 Neutral 8 114 Disagree 12 65 Strongly 3 3
disagreeTotal 50 50
Using the SPSS we have calculated the Pearson correlation calculated as 0.628380673
There is a mark significant correlation (r= 0.628380673) between employee welfare activities
of PNB LTD and level of performance at a 1% level for a two-tailed test, hence hypothesis is
supported.
DATA INTEPRETATION Out of 50% employee 10%employee says they have been working in PNB LTD
Industries for 1-2 year, 20% employees says they have 1-5 year experience, 16%
employee says they have 5-10 year experience and 4% employee they have more then
this. It interpret that company have to adopt some of the policy for retention of employee.
Out of 50% employee 10%employee says they have been working in PNB LTD
Industries for 1-2 year, 20% employees says they have 1-5 year experience, 16%
employee says they have 5-10 year experience and 4% employee they have more then
this.
The employee of the PNB LTD say that they are getting all kinds of facility such as
medical, transport and pension facility also. This means company has welfare activities
for the employee.
Majority of the employee of the PNB LTD say that they are satisfied with the welfare
facility prevailing in the organization.14% employees say they are not satisfied & 8%
employee say up to some extent they are satisfied.
Majority of employee says that they want change in welfare facility prevailing in the
organization & other employees are satisfied with the welfare facility.
The employee of the PNB LTD is that they think welfare program is helpful in
maintaining their living standard, and but some employee thinks that it is not up to the
mark.
Many employees say that the welfare programs are helpful in increasing their working
skill, other employee say that they are not that much helpful, & rest employees are not
sure about the answer.
o Majority employee says that they are intimated whenever new welfare programs
are planned.
All employee of the PNB LTD says they conveyance facility are provided to them.
Many employees say that they get perks besides their salary.
WELFARE ACTIVITIES ADOPTED BY PNB LTD WELFARE TRUST
Over and above various perks that are available we have formed a Welfare Trust, which
provides reimbursement of medical expenses for self and dependent. This Trust also meets the
loan requirement of Staff, Officers and Executives for housing needs.
SOCIAL RESPONSIBLE OF BUSINESS FUND
We have also created a "Social Responsibility of Business Fund" to provide Scholarship
to employees and children for higher education subject to certain excellence in academic
performance. Under the same scheme we also provide medical assistance to employees’
dependents
EMERGENCY ASSISTANCE
Likewise in certain special cases, in case of death of any employee in harness, we provide
financial assistance to the family of the deceased to tide over the financial crisis.
Broadly there are four basic types of benefits plans:
1- Pay supplements (Compensation for non working periods)
2- Insurance (Group insurance, medical insurance, LIC etc.)
3- Retirement Benefits and (This applicable in Govt. Sector only)
4- Services (Old age homes, Child care units etc.)
SWOT ANALYSIS
SWOT analysis is related with the strength, weakness, opportunity and threat of the company.”
STRENGTH: -
The strength of the PNB LTD Industry is its proper communication with the employee, which
makes the employee comfortable with the top management and with their job.
It also helps to improve working skills & makes the pleasant working environment.
WEEAKNESS: -
Most of the employees (worker) working in the PNB LTD Industry those are illiterate. Illiteracy
is also a big problem of a company, which disturbs the management of the company.
OPPORTUNITY: -
PNB LTD Industry has better opportunity in both the field, spinning and weaving.
THREAT: -
In the competition of the PNB LTD Industry, there are many big companies they may give the
strong competition to PNB LTD industries.
OBSERVATION AND FINDING
40% employees have 1-5 yrs working experience in PNB Ltd, Bhopal.
60% employee says they are aware of welfare program prevailing in the PNB Ltd,
Bhopal.
The employee of the PNB LTD say that they are getting all kinds of facility such as
medical, transport and pension facility also.
56% employee of the PNB LTD says that they are satisfied with the welfare facility
prevailing in the organization.
68% employee says that they want change in welfare facility prevailing in the
organization.
The opinion of 56% employee of the PNB LTD is that they think welfare program is
helpful in maintaining their living standard.
64% employee says that the welfare programs are helpful in increasing their working
skill.
72% employee says that they are intimated whenever new welfare programs are planned.
All employee of the PNB LTD industry says they conveyance facility are provided to
them.
72% employee says that they get perks besides their salary.
80% employee says that they have old age and retirement plan in their organization.
All the employee of the PNB LTD industry says that they have all these plans are
available in their organization.
All the employees of the PNB LTD industry want all these changes in their welfare
program.
60% of the employee of the PNB LTD have opinion about their welfare program is ok.
LIMITATIONS OF EMPLOYEE WELFARE SCHEMES
Certain limitations that were encountered during the survey were:
1). Limitation of time: Time was not enough considering the amount of work to be done. Thus
limitation of time was one of the major drawbacks of the study.
2). Sample size: Since it was a sample survey and not a census survey, the number of
respondent was too small to draw any conclusion from the research and hence the out come
of analysis cannot be considered as absolutely correct.
3). Non co-operation of employees: Reluctance on part of certain employees to show their
interest on the survey and give their true opinion regarding different parameters.
4). Lack of practical training: Due to lack of training, it was very difficult to develop the
research design and analysis the collected data.
5). Biased information: The study is based on the information gathered from the employee.
Therefore in such case it is possible that the information supplied might be biased because
the employee might have shown partiality towards their company and superiors.
6). Limitation of Language: The questions were asked to the employee that was easy to
understand but most of the employees were not able to understand because of the language
problem & illiteracy.
SUGGESTIONS & RECOMMENDATION
There are some suggestions, which will help in improving the welfare programs of the
PNB LTD industry.
There should be kind of interaction between the employee and the top-management in a
week/month, so that employee could come with their problem or could share their
problem, which will help to improve their working skill and make them comfortable with
their work.
There should be canteen facility for the employee and foodstuff should be supplied at
nominal prices, or clean lunchroom should be provided for the employee when canteen
facility is not available in the organization.
Company should try to organize parties or picnics in a year or occasionally these facilities
should be provided with a view to inculcating a sense of belongingness, openness, and
freedom, among employees. These activities help employees to understand others better.
Company can also provide non-monetary rewards to their employee. In addition to fringe
benefits management can provide different kinds of non-monetary rewards such as
awards include trophies, certificates, letter of appreciations for their better work etc.
Even in case a company is forced to take cost cutting measures, it should be taken in a
manner that direct impact on employees is kept to a minimum.
Organizations that resort to cost cutting measures directed at employees will lose good
talent, besides spoiling their brand image in the market. “Besides, higher attrition may
impact the business and clients, which will further have a negative impact on the overall
business strategy of the company,” added Kumar.
CONCLUSION
Employee welfare programs are also important part of every organization it helps to
motivated the employee & boost up the employee morale so that the organizational goal could be
achieved.
This welfare programs helps the management to motivate the employees by identifying &
satisfying their unsatisfied needs.
The data, which has been collected from the PNB LTD Industry, shows that the employees are
mostly satisfied with the welfare program prevailing in their organization but not fully satisfied.
They need some kind of changes in their welfare facilities they have some demands,
which they think that should be fulfilled by the management.
At last I would like to say that the employees of the PNB Ltd have freedom to work & they have fewer burdens as compared to other firm
APPENDIX
BIBLIOGRAPHY1. From Punjab national bank m.p.nagar & mandideep
2. SPSS 15.0 Command Syntax Reference 2006, SPSS Inc., Chicago Ill.
3. Raynald Levesque, SPSS Programming and Data Management: A Guide for SPSS
and SAS Users, Fourth Edition (2007), SPSS Inc., Chicago Ill. PDF ISBN
1568273908
4. George Argyrous, Statistics for Research: With a Guide to SPSS, Second Edition
(2005), SAGE UK, London. ISBN 1412919487.
5. J. L. Rodgers and W. A. Nicewander. Thirteen ways to look at the correlation
coefficient. The American Statistician, 42(1):59–66, Feb 1988.
Websites:
www.pnb.comwww.cityhr.comwww.wikipedia.comwww.quickmba.comwww.googe.co.inwww.shiksha.com/Mbawww.hrmguide.comwww.Hrnext.comwww.humanlinks.comwww.hr.com
QUESTIONNAIRE
In the context of a Master theses project, we are conducting a research to help us A STUDY TO
ANALYZE THE EFECT OF EMPLOYEE WELFARE SCHEMES ON EMPLOYEE
PERFORMANCE WITH REFERENCE TO PNB LTD BHOPAL. Please answer all of the
questions as objectively and honestly as possible you can. We would like to assure you that it
will take only about 10 minutes of your time to complete this questionnaire. Thank you in
advance for your help.
All information in this questionnaire will remain absolutely confidential and
anonymous and will be seen only by the people involved in the project. No other
parties will have access to your answers.
NAME OF THE EMPLOYEE or EMPLOYEES –
Mobile no.
Q.1. How many years have you been working with this organization?
Job Duration Tick
1-2
1-5
5-10
Above
Q.2. Are you aware about welfare facilities provided by your organization?
Response Tick
Yes
No
Can’t Say
Q.3. what are the welfare facility provide by your organization?
Facilities Tick
Medical benefits
Transportation
Pension Facility
All of the above
Q.4. Are you satisfied with these welfare facilities?
Facilities Tick
Yes
No
Up to some extent
Q.5. Do you want any changes in these welfare facilities?
Facilities Tick
Yes
No
Q.6. Does these welfare facilities help you to increase or maintain your living standard?
Facilities Tick
Yes
No
Q.7. Does the organization intimate their employees or discuss with their employee before implementing new welfare plan?
Response Tick
Yes
No
Cant Say
Q.8. Does your company provide you any conveyance facility?
Response Tick
Yes
No
Q.9. Do you get any perks besides your salary?
Response Tick
Yes
No
Q.10. Does your company provide old age and retirement plans?
Response Tick
Yes
No
Q.11 what are these old age and retirement plans?
Facilities Tick
Medical benefits
Jobs to Son/ Daughter
Provident Fund
Pension Plans
All of the above