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21
Sustainability in the Hospitality Industry Stewart Morrell – room Cavendish 2.28 [email protected] 0161 247 2766

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Page 1: Seminar 2 (1)

Sustainability in the Hospitality Industry

Stewart Morrell – room Cavendish 2.28

[email protected] 247 2766

Page 2: Seminar 2 (1)

What is Sustainability?

Historically – Greek and Roman Philosophers were amongst the early academics to discuss sustainability in a basic form.

Plato – in 400BC he discussed issues relating to the role and purpose of fertile land in relation to the size of population.

Other themes – Reflection on the often complex relationships between human activities and the ecosystems in which these activities take place.

Page 3: Seminar 2 (1)

What is Sustainability?

Sustainability is – the ability to achieve business or personal goals whilst protecting the natural resources of the planet.

This involves – environmental stewardship with individuals, communities, businesses and governments.

For a process to be considered sustainable – it must have the ability to be carried out on a repetitive basis without creating negative environmental effects or without imposing a high cost.

Page 4: Seminar 2 (1)

In summary - Definition

Present sustainability definitions concentrate largely on the human sustainability issues vis-à-vis the planet

Brundtland commission of the United Nations, March 20, 1987

“……… sustainable development is development that meets the needs of the present without compromising the theability of future generations to meet their own needs”

Page 5: Seminar 2 (1)

But………The 2005 World summit suggests a more balanced view

whereby sustainability definitions include..

Economic, social and Environmentaldemands that collectively constitute the “three pillars” of sustainability.

Source: http://www.olf.org.za/images/uploaded_images/Figure__.jpg

Page 6: Seminar 2 (1)

Sustainability in the Hospitality Industry

It is incumbent on every Manager in the Hospitality Industry to….

Understand the issues that surround Climate Change (pollution, use of natural resources, deforestation as well as loss of biodiversity and global poverty.

Explore innovative ways of tackling the increasing costs of natural resources.

Understand the moral, ethical and political arguments for taking action.

Page 7: Seminar 2 (1)

Corporate Social Responsibility

firms ought to justify their existence in terms of service to assorted

stakeholders rather than mere profit

Scandinavian journal of hospitality and tourism [1502-2250] Bohdanowicz, P yr:2008 vol:8 iss:4 pg:271 -293

Page 8: Seminar 2 (1)

Viability of Sustainability within a Business Model

Embracing sustainability does not mean compromising the bottom line.

http://www.sustainablehg.com/sustainable-hospitality-group/sustainability.htm

Page 9: Seminar 2 (1)

Some Considerations.....

• How can Hospitality properties and equipment be designed to use less resources?

• What are the benefits of using more sustainable food and beverage resources?

• How can Environmental impacts be reduced and profitability increased?

• How can properties integrate sustainability management systems and stay one step ahead of the competition.

• How can the reputation of a hospitality operation be improved to attract investment by incorporating responsible marketing and corporate social responsibility policies?

Page 10: Seminar 2 (1)

Placemat exercise.

Follow Instructions for the exercise and devise 2 points for each of the previous considerations

These to be fed-back to the group

10 minutes

Page 11: Seminar 2 (1)

• How can Hospitality properties and equipment be designed to use less resources?

• What are the benefits of using more sustainable food and beverage resources?

• How can Environmental impacts be reduced and profitability increased?

• How can properties integrate sustainability management systems and stay one step ahead of the competition.

• How can the reputation of a hospitality operation be improved to attract investment by incorporating responsible marketing and corporate social responsibility policies?

Page 12: Seminar 2 (1)

Reduced Operating and Maintenance costs

Through increased efficiency of your facilities (water conservation, energy management and enhanced solid waste management and recycling).

http://www.un.org/esa/dsd/dsd_aofw_ni/ni_pdfs/NationalReports/israel/scp.pdf

Page 13: Seminar 2 (1)

Enhanced Environmental Stewardship

By creating processes and procedures for caring for the

environment while conducting day to day business

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Competitive Advantage/differentiator....

Creating an awareness with guests and investors of environmentally

responsible and sustainable practices

Page 15: Seminar 2 (1)

New Revenue Opportunities

By catering to environmentally-minded consumers including

increasing conference and convention revenues from

companies with sustainability/environmental

values and positions

Page 16: Seminar 2 (1)

Enhanced brand image and awareness........

By being viewed as an environmentally responsible

business

Page 17: Seminar 2 (1)

Healthier Work Environment

Resulting in decreased employee sick days and increased employee

retention.

Page 18: Seminar 2 (1)

Real World Examples

• Back of house recycling (paper and cardboard) saves the 483 room Hotel Allegro Chicago $450 per week, or $21,000 per year.

• The 50 room Best Western Island Inn saved over $11,000 implementing an effective towel and linen reuse program

• In less than a year Kimpton Hotels has achieved the following measurable results: – Recycled 48,000 coat hangers– Replaced 81,000 ounces of toxic cleaning supplies with natural

cleaners– Served over 10,000 pounds of organic, pesticide-free coffee– Saved over $100,000 in costs from improved recycling and lower

product costs– Generated over $500,000 in new revenue

• The Monaco Hotel earned $3,000 in recycling awards and saved over $18,000 in waste management costs through its comprehensive recycling program.

• Serrano Hotel in San Francisco saved $800/year by installing motion sensors in low occupancy storage areas.

http://www.sustainablehg.com/sustainable-hospitality-group/sustainability.htm

Page 19: Seminar 2 (1)

Some Context........

Why has sustainability been slow to catch on in the Hospitality

Industry?• Sustainable and natural resources sector tends to focus

on those direct users – primary producers etc.

• Hotel sector produces only 1% of GHG’s.

Page 20: Seminar 2 (1)

Exercise

Work in groups – building on what you have learned in the lecture

and this seminar.

Highlight the various issues (categories) and draw up a mind map of issues -

specifically relating issues in each category to specifics in the hospitality

Industry

15 mins then presentations

Page 21: Seminar 2 (1)

What does this mean to the hospitality sector?

Climate Change

What are the Direct & Indirect issues inthe hospitality industry?

Carbon FootprintWastageEnergy Management & MixFood Miles

GHG’s Heating,Lighting, Transport

Food Production & Price volatilityHigh Energy costs

ISSUE

Causes Consequences ConsiderationsCauses

Natural Resources

Pollution

Economic Development

Social Development

Practical applications/ solutions

LightsHeatersOvensGasLaundryFuelLocalDoors

Ask Yourself