seminar groep t - panacea project

PANACEA: INTELLIGENT GAMIFICATION

TECHNIQUES TO REDUCE DROP OUT

Robin De Croon

Vero Vanden Abeele & Katrien Verbert

Human-Computer Interaction (augment & eMedia)2

Pain center UZA


Appi@Home (BeWell Innovations)

• Pain patients are asked to use Appi@Home for 10 weeks

• blood pressure

• oxygen saturation

• sleep tracker

• activity tracker

• (weight scale)

• questionnaires

Patients only adhere in the beginning


Context

The objective is to investigate whether the combination of motivational

design techniques and context-aware recommender system techniques can

increase the motivation of chronic patients to adhere to telemonitoring (as part

of their therapy), and hence, whether these ‘intelligent’ gamification techniques

can reduce drop out.


General goal

The objective is to investigate whether the combination of motivational

design techniques and context-aware recommender system techniques

can increase the motivation of chronic patients to adhere to telemonitoring

(as part of their therapy), and hence, whether these ‘intelligent’ gamification

techniques can reduce drop out.


General goal

• Set of motivational design techniques

• Analytics shell that can track gamification metrics

• Context-aware recommender system that selects gamification strategies

• Scientific model of and baseline for current drop-out rates


Desired outcomes

implement in existing Well@Home platform

• Fitness and health apps do not share knowledge(De Mesmaeker et al., 2012; Lister, West, Cannon, Sax, & Brodegard, 2014; Oinas-Kukkonen & Harjumaa, 2009)

• Less known how gamification can be used within a sensitive setting

• Different user groups and personality types necessitate different techniques (Bateman, Lowenhaupt, & Nacke, 2011; Busch et al., 2015; L. E. Nacke, Bateman, & Mandryk, 2011;

Orji, Mandryk, Vassileva, & Gerling, 2013)

• Contexts less inclined or simply unable to follow up on techniques


Domain

Diary studyN = 18 – 24 participants

Focus groupN = 8 – 12 participants

6 – 8 patients

2 – 4 careproviders

Co-creation

sessionN = 8 – 12 participants

Formative

evaluationN = 5 – 8 participants

Summative


Analysis phase Design phase Evaluation phase


Methodology



6 – 8 patients


Co-creation


Formative


Summative




Methodology

• Digital diary integrate in Appi@Home

• Patients already use platform

• Experiment with voice recording

• Four steps

• introduction

• diary study

• verification

• contextual inquiry after 2 weeks

• SMEC file submitted today


Diary study

Matthews, Mark, and Gavin Doherty. 2011. “In the Mood: Engaging Teenagers in Psychotherapy Using Mobile Phones.” In

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 2947–56. CHI ’11. New York, NY, USA: ACM.

Beyer, Hugh, and Karen Holtzblatt. 1997. Contextual Design: Defining Customer-Centered Systems. Elsevier.



6 – 8 patients


Co-creation


Formative


Summative




Methodology

• Anthropomorphism approach

• Introduce supercoaches

• Easier to talk about motivational design techniques

• Six steps

• introduction

• potential issues

• supercoaches

• switch roles

• gamification mechanics

• dot voting


Focus group

Bert Vandenberghe and Karin Slegers. 2016. Anthropomorphism as a Strategy to Engage End-Users in Health Data Ideation. In

Proceedings of the 9th Nordic Conference on Human-Computer Interaction, 18.

Gamification mechanics

14 Human-Computer Interaction (augment & eMedia)

Andrzej Christopher Marczewski. 2017b. Gamification Mechanics Elements.

https://www.gamified.uk/ user-types/gamification-mechanics-elements. (2017). Accessed:

2017-8-4.

Human-Computer Interaction (augment & eMedia) 15

Focus group - Supercoaches


De Croon R., Verbert K., Vanden Abeele V. (2017). Anthropomorphism-based focus group protocol to select gamification mechanics.

Postive gaming workshop on gamification and games for wellbeing at CHI PLAY 2017.


Workshop @ CHIPlay 2017


Parallel study: motivate badminton players


Initial plan

As planned

• Perform study as planned

• But with lower number of participants

Extra

• Implement motivational design

techniques in parallel application

• User tracking


Backup plan


https://www.figma.com/file/VCbS6lmSJxSqxToS2dnGTM3n/first-sketches

https://www.figma.com/file/VCbS6lmSJxSqxToS2dnGTM3n/first-sketches

Progress

• Research

• Gamification, contextual inquiry, fear avoidance, …

• Focus group + diary study

• Protocol

• Gamification mechanics

• Position paper

• User study

• Presentation @ UZA

• Observed 4 consultations @ UZA

• List with tele-monitoring actions

• Prototype

• Figma sketches


Planning

• October

• Contact first participants

• Submit SMEC diary study

• Update Figma sketches and implement 5 in JavaScript

• ITEA report on gamification

• November

• First focus group?

• Enable user to use Panacea@Home

• In collaboration with BeWell


• Protocols & ethical clearance needed when working with hospital

• Pain patients are not mobile


Lessons learned

• How to motivate (younger) people over the phone for focus group?

• How to deal with medical data access?

• Resources/papers I should know?


My questions

27

Feedback?

Human-Computer Interaction (augment & eMedia)

[email protected]

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seminar groep t - panacea project

Healthcare