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Endress+Hauser Academy
Customer Seminar for Mining,
Metal and Cement Industry
25 - 28 March 2013Technical programSocial programOrganizational information
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A strong partner worldwideCompany profle Swiss-based family company,
founded in 1953 9,414 employees (late 2011) Net sales in 2011: 1.525 billion
euros
Company structure 94 companies in 43 countries Production facilities in Switzerland,
Germany, France, United Kingdom,Italy, Czech Republic, China, Japan,India, South Africa and the USA
Holding company in Reinach,Switzerland
Areas of activity Level, ow, pressure and tempera-
ture measurement technology,liquid analysis and measurementrecording
Automation solutions Services
Net sales by region (2011)
Endress+Hauser supports customersaround the globe with a wide rangeof instruments, services andautomation solutions for industrialprocess engineering. The Swissfamily-owned enterprise hasconsistently aligned itself to the
needs of markets and customers formore than 55 years.
A exible structure and lean organiza-tion characterize the Endress+HauserGroup. Production centers combineresearch, development and productionin their respective business sectorsand a closely knit network of compa-ny-owned sales centers and represen-tatives ensures worldwide distributionand service.
Endress+Hauser supports its custom-ers as a competent partner in therealization of instrumentation andautomation projects and the optimiza-tion of their process engineeringoperations. Our products set thestandard in terms of quality, availabil-ity and technology. The focus is onreliability, economic eciency, safetyand environmental protection.
The balance sheet of Endress+Hauserdemonstrates sound handling ofearnings. For CEO Klaus Endress:Prot is not the goal but the result ofgood economic activities. Thestrategy of the Group focuses onsustained growth by its own strength.
The basis for this endeavor is a soundequity ratio of more than 60 percent.Prots are predominantly returned tothe Group this also ensures successand independence.
Endress+Hauser was founded by theSwiss Georg H. Endress and theGerman Ludwig Hauser as a salesoce for level instruments in Lrrach,Southern Germany, in 1953. Over theyears, the company thrived and is nowa global enterprise since 1975
wholly owned by the Endress family.In 1995, Klaus Endress assumed theleadership of the company from hisfather. Up to his death at the end of2008, the company founder wasinvolved in the successful develop-ment of Endress+Hauser as a memberof the Supervisory Board.
We are pleased to welcome you atEndress+Hauser. It is our desire toprovide you an inside view of ourcompany, our production sites,
calibrating and quality procedures.
Endress+Hauser AG
Klaus Endress, CEO of the Endress+Hauser Group
Europe54.6 %
America18.5 %
Africa/Middle East3.8 %
Asia-Pacific23.1 %
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Endress+Hauser Headquarters in Reinach, Switzerland
Your contact persons during the week
Our location during the week
Andrew Reese
Global Industry Manager
Primaries
Sandra Bucher
Event Manager
Knut Neugebauer
Internal Sales Supporter
Product Center Maulburg
Germany
Level, Pressure, Tank Gauging,
R&D, Production and Calibration
Product Center Flowtec
Switzerland
Flow Measurement Headquarters
R&D, Production and Calibration
Product Center Cernay
France
Flow Production and Calibration
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Time Program Speaker/Escort Location
Individual arrival of participants
Hotel reception
ground floor
19h00 Welcome
at the hotel Stcki reception
afterwards
Welcome Dinner
Hotel Restaurant
1st floor
Program
Occasion Customer Seminar Mining, Metal and Cement Industry
Date 25 - 28 March 2013
Language English
Place Endress+Hauser Headquarters, Sternenhof, Reinach, Switzerland
Product Center Flowtec, Reinach, Switzerland
Product Center Flowtec, Cernay, France
Product Center Maulburg, Germany
HotelHotel Stcki
Badenstrasse 1
Basel, Switzerland
http://www.welcomegroup.ch/de/stuecki/
Check in: 24 March 2013
Check out: 29 March 2013
TransfersBus Will mobile: +49 176 111 78 633
Taxi Haydar phone: +49 76 217 24 24
Contact Persons at
Endress+HauserAndrew Reese mobile: +41 76 553 89 44
Knut Neugebauer mobile: + 41 76 553 89 89
Sandra Bucher mobile: +4176 552 15 59
Sunday, 24 March 2013
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Time Program Speaker/Escort Location
08h30 Transfer to Endress+Hauser HeadquartersReinach, Switzerland
Meeting point: hotel lobby
Time: 08h20
Andrew ReeseKnut Neugebauer
09h00 09h30 Welcome at Endress+Hauser
Organizational Topics
Andrew Reese
Global Industry
Manager, Primaries
Sandra Bucher
Event Manager
Endress+Hauser
Sternenhof
Auditorium
09h30 10h30 The Endress+Hauser Group in the
Mining, Metal and Cement Industries
Jens Hundrieser
Global Industry
Manager
(MP)
Endress+Hauser
Sternenhof
Auditorium
10h30 11h00 Coffee break Endress+Hauser
Sternenhof
Atrium
11h00 11h30 Introduction of participants All
11h30 12h30 Energy Management Solutions Day
How Endress+Hausers Products and
Services exceed the demands of your plants
Energy expectations
Oliver Seifert
International Gas &
Energy Manager
Endress+Hauser
Sternenhof
Auditorium
12h30 13h15 Lunch Endress+Hauser
SternenhofAtrium
Monday, 25 March 2013
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Monday, 25 March 2013
13h15-14h00 Introduction to Application Training Center
Endress+Hauser Product CenterProcess Solutions
Holger Knau
Head Training
Application Center
Endress+Hauser
Sternenhof
Auditorium
Application Training Center Holger Knau
Head Training
Application Center
Application Training
Center
14h00-15h30
Guided Tour through System World
Field Bus Test Facility + Laboratory
Joachim Lauer
Marketing Manager
Endress+Hauser
System World
15h30-16h00 Coffee breakEndress+Hauser
Sternenhof
Auditorium
16h00-17h00 Wireless Solutions
The newest developments on the market
Jrgen Ganzmann
Marketing Manager
Endress+Hauser
Sternenhof
Auditorium
17h00 Transfer back to the hotel Stcki Andrew Reese
Knut Neugebauer
18h00 Transfer to Sport Center Impulsiv
Meeting point: hotel lobby
Time: 17h50
Andrew Reese
Knut Neugebauer
18h30 20h30 Bowling & Skittles
Sport Center Impulsiv
Beim Haagensteg 579541 Lrrach, Germany
phone: +49 7621 954 11 35
afterwards Dinner at Restaurant Impulsiv
Beim Haa enste 5
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Tuesday, 26 March 2013
Time Program Speaker/Escort Location
08h30 Transfer to Endress+Hauser Headquarters
Reinach, Switzerland
Meeting point: hotel lobby
Time: 08h20
Andrew Reese
Knut
Neugebauer
09h00 10h30 Flow Measurement
Flow measurement of slurries
Effective Gas measurement
Fuel measurement systems
Romeo
Rocchetti
Application
Consultant
Endress+Hauser
Sternenhof
Auditorium
10h30 11h00 Coffee break
11h00 12h00 The Endress+Hauser Culture
and its Value for our Customers
Michael Ziesemer
COO of
Endress+Hauser
Group
Endress+Hauser
Sternenhof
Auditorium
12h00 Group Picture with the COO Photographer Endress+Hauser
SternenhofAtrium
12h00 13h00 Lunch Endress+Hauser
Sternenhof
Atrium
13h00 14h00 Transfer to Product Center Flowtec
Cernay, France
Andrew Reese
Knut Neugebauer
14h00 15h30 Factory Tour at the Magnetic Flowmeter
Product Center Flowtec
Cernay, France
Winfried Amann
Customer Training
Manager
Endress+Hauser
Product Center
Cernay, France
15h30 16h00 Coffee break Endress+Hauser
Cernay, France
16h00 17h00 Transfer to Freiburg in Germany Andrew ReeseKnut Neugebauer
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Tuesday, 26 March 2013
17h00 19h00 Shopping in Freiburg
19h00 22h00 Dinner at Restaurant Martins Bru
Kaiser-Joseph-Strae 237, 79098 Freiburg
Freiburgs famous bar and in house brewery
22h00 23h00 Transfer to hotel Stcki Andrew Reese
Knut Neugebauer
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Wednesday, 27 March 2013
Time Program Speaker/Escort Location
08h30 Transfer to Endress+Hauser
Product Center Maulburg, Germany
Meeting point: hotel lobby
Time: 08h20
Andrew Reese
Knut
Neugebauer
09h00 09h30 Welcome and Introduction
Product Center Maulburg, Germany
Ullrich Schinle
Marketing Director
Endress+Hauser
Maulburg
09h30 11h00 Level Measurement
Radar Evolution Series
Product selection in mining, metals
& cement applications
Andrew Reese
Marketing Manager
Endress+Hauser
Maulburg
Auditorium
11h00 11h30 Coffee break Endress+Hauser
Maulburg
11h30 12h30 Pressure Measurement
Secrets of the Ceraphire measuring system
Matthias
Schuetzeberg
Marketing Manager
Endress+Hauser
Maulburg
12h30 13h15 Radiometric Measurement SystemsSafety
Products for mining, metals & cement
applications
Gamma Modulator
Level-, Density- & Interface Applications
Tanja Rtzel
Product Manager
Endress+Hauser
Maulburg
13h15-14h00 Lunch Endress+Hauser
MaulburgRestaurant
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Wednesday, 27 March 2013
14h00 16h00 Factory Tour at Product Center Maulburg
Mechanical Production CNC Machining, Quality Inspections
Pressure Transmitter Production
Ceramic Cell and Diaphragm Seal
Transmitters
Differential Pressure Transmitters
Level Transmitter Production
Tests in Production (Leakage test, X-ray
Inspection, Pressure Test, Dye
Penetration Test)
Final Assembly of Level Transmitters
Packaging and Dispatching
Test Center EMC Laboratory
Field Application and Safety Tests
Calibration Rig for Radar
Custody Transfer (PTB, NMI)
Free Space, Stilling Wells, Guided Radar
Electronics Production
Assembly, Functional Tests, Insert
Production
Roman Maurer
Head Customer Care
Endress+Hauser
Product CenterMaulburg
16h00 16h15 Coffee break Endress+Hauser
Maulburg
16h15 Transfer to the Lake Titisee in the Black Fores
16h15 18h30 Sightseeing & Shopping at Lake Titisee
Home of the German cuckoo clock
Andrew Reese
Knut Neugebauer
18h30 19h00 Transfer to the Restaurant
19h00 21h30 Dinner at Restaurant Thoma Scheune
Bruderhalde 37, Hinterzarten, Germany
Phone: +49 7652 6115
16th
century Black Forest Log Cabin
21h30 22h30 Transfer back to the hotel Andrew Reese
Knut Neugebauer
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Black Forest, Germany
The Black Forest covers a triangular section southwesternGermany, roughly 145 km (90 miles) long and 40 km (25miles) wide. The Feldberg as highest mountain reachesabout 1493 m (5000 feet) - excellent for skiing in winterand hiking or mountain climbing in summer. The name
Black Forest (Schwarzwald) is a little misleading, as theforest is neither darker nor blacker than anywhere else. Infact, the whole area receives considerably more sunshinethan the overall average for the rest of Germany. It is abright, open land of tree-covered mountains, intermittentpine and birch forests and mountains alive with fairytalevillages. There is hardly a section of the Black Forest that islacking in beauty and charm. Weathered great farmhousesdress the landscape.
Endress+Hauser customers in front of the Restaurant
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Freiburg, Germany
Welcome to Freiburg, sunny capital of the Black Forest,close to the French and Swiss borders. Freiburg is located insouthwest Germany, between the Black Forest and the
Rhine valley. For centuries it has been attracting peoplefrom near and far. Many have come to Freiburg and manyhave stayed. Today, Freiburg is one of the few German citieswhere both the population and the economy are growing.The large number of start-up companies in recent years hashelped to make Freiburg the environmental capital ofGermany. Today, the city of Freiburg has around 200,000inhabitants, among them 30,000 students at the university,polytechnical colleges and the teaching college. Manyresearch institutions also benet from the proximity of theuniversity. Typical: Freiburgs Bchle, little streamsrunning through gullies, are one of the historic old townstrademarks. They are thought to have been originally
designed to supply the city with water, and for sewage.Today, the streams create a pleasant atmosphere and in thesummer entice people of all ages to have a bit of fun. Butbeware - the legend goes that those who accidentally stepinto one of the little streams will end up marrying aFreiburger.
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Thursday, 28 March 2013
Time Program Speaker/Escort Location
08h30 09h00 Transfer to Endress+Hauser Headquarters
Reinach, Switzerland
Meeting point: hotel lobby
Time: 08h20
Andrew Reese
Knut Neugebauer
09h00 10h30 Analytical Measurement
Liquid analysis products for
environmental solutions
Discover why Memosens
is the new world standard
Emily Serrano
Marketing
Manager
Aleksey Zhidkov
Area Manager
Endress+Hauser
Sternenhof
Auditorium
10h30 11h00 Coffee break Endress+Hauser
Sternenhof
Atrium
11h00 12h00 Temperature Engineering
Find out how to increase the lifetime of your
sensors dramatically by installing the new
range of special thermocouple alloys in your
kilns, smelters and furnaces.
Jrg Muser
Application Consultant
Endress+Hauser
Sternenhof
Auditorium
12h00 13h00 LunchEndress+Hauser
Sternenhof
Atrium
13h00 13h30 Welcome and Introduction to
Product Center Flowtec
Winfried Amann
Customer Training
Manager
Endress+Hauser
Sternenhof
Auditorium
13h30 15h30 Factory Tour of Product Center Flowtec
Reinach, SwitzerlandProduction of
Coriolis mass flow meters
Vortex shedding meters
Ultrasonic flow
Accredited gravimetric liquid flow
meter calibration rig
Accredited gas flow meter calibration rig
Winfried Amann
Customer TrainingManager
Product Centre
Flowtec, Reinach
15h30-16h30 Conclusion & Wrap up
Certificates of participation
- Handout DVD- Certificate
- Feedback
Andrew Reese
Knut Neugebauer
Endress+Hauser
Sternenhof
Auditorium
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Thursday, 28 March 2013 16h30 Transfer to hotel Stcki Andrew Reese
Knut Neugebauer
17h30 18h00 Transfer to Basel City Andrew Reese
Knut Neugebauer
18h00 19h00 Guided Sightseeing Tour
Historical City, Basel
Andrew Reese
Knut Neugebauer
19h00 21h30 Farewell Dinner with entertainment at the
Restaurant Safran ZunftFreistrasse 25, Basel, Switzerland
Andrew Reese
Knut Neugebauer
21h30 21h45 Transfer back to hotel Stcki Andrew Reese
Knut Neugebauer
Friday, 29 March 2013
Time Program Speaker/Escort Location
Individual departure of participants
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Nestled in the border triangle of Germany, France andSwitzerland, Basel is a city full of surprises. The choice ofleisure facilities available in Basel is great. This is true notonly because of its above-average cultural range, its manyhigh-class museums such as its Kunstmuseum (Museum of
Fine Arts), the Beyeler Foundation, or the Antikenmuseum(Museum of Antiquities). Besides culture, Basel also oersmany other possibilities for amusing oneself: at sports,walking through the old town, or a stroll to the shops in theinner city.
Passenger ships on the Rhine run regular excursionsthroughout the year. Visitors may also stroll through thetown to see works by famous contemporary architects:Gehry, Botta, Diener & Diener, Herzog & de Meuron the lasttwo have their oces in Basel, and Hotz. They all have setnew accents in Basel in recent years.
Basels foundation goes back to the rst century BC, whenthe earliest fortied settlements were built on the Mnster-hgel (Minster Mount)
In the 14th century, Basel liberated itself from its episcopaloverlords, but kept the bishops crook in its coat of arms. Butthat century was also a period of great trials for Basel: rstcame the Black Death, followed in 1356 by a severeearthquake.
One of the great moments in Basels history was the GreatCouncil of Christendom, held in the city from 1431 to1448, which brought the city to world attention. One of the
results was the founding of Basels university, ceremoniallyopened in 1460. In 1501, Basel joined the Swissconfederation.
Basel, SwitzerlandCathedral of Basel, Switzerland with the river Rhein in the front
Dinner at Restaurant Safran Zun with Endress+Hauser customers
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Organizational Information
Location
Seminar Venue
Endress+Hauser Headquarters
Sternenhof
4153 Reinach, Switzerland
Product Site Visits
Product Center Flowtec, Reinach, Switzerland
Product Center Maulburg, Maulburg, Germany
Product Center Flowtec, Cernay, France
Hotel
Accommodation will be booked and prepaid at the hotel Stcki according to your flight schedule. The hotel
Stcki is located at the border triangle of Switzerland, Germany and France. 15 min drive from the EuroAirportBasel, Mulhouse and from the Basle SBB Railway Station. Kindly settle all extras like minibar, phone, laundry etc.
upon check out. Hotel Stcki, Badenstrasse 1, 4019 Basel, http://www.welcomegroup.ch/de/stuecki/
Visa
Please check with the Swiss Embassy if visa is required. Kindly ensure that you get a Schengen Visa. Please let us
know in due time if visa invitation letter for the Embassy is needed.
Costs
Endress+Hauser sponsored you the costs of the seminar which is around 1950. The following costs are
included; accommodation including breakfast, food during seminar, diners, organized social activities, transfers,
speaker fees and training facilities.
Flight arrangements
EuroAirport Basel, Mulhouse
Most convenient airport to fly to is EuroAirport Basel, Mulhouse, which is a shared airport between the French
and Swiss governments. Upon arrival please ensure to take the SWISS EXIT and notthe French Exit.
Zrich Airport
From the Zrich Airport to Basel is it a 1 hour ride by train. Kindly find your train connectionwww.sbb.ch.
Transfers
Please note that transfer will be organized airport hotel airport according to your flight schedules.
EuroAirport, Basel Mulhouse
Please ensure to take the SWISS EXIT, a driver with an Endress+Hauser signwill wait for you afterbaggage
claim and Swiss customer exit.
Railway Station Basel SBB
Please take the main exit of the railway station. A driver with an Endress+Hauser singwill waitin front of
the Hotel Victoria. The hotel Victoria is located vis--vis of the Railway Station Basel SBB.
Zrich Airport
Please take a train from the Zrich Airport to Railway Station Basel SBB. A driver with an Endress+Hauser sign
will wait in front of the hotel Victoria. The hotel Victoria is located vis--vis of the Railway Station Basel SBB.
Taxi reference: Haydar phone + 49 76 217 24 24.
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Organizational InformationAirport restriction and security
Check with your airline for any specific hand luggage policies and the number of items of baggage that can betaken onto the aircraft.
Limited quantities of liquids, gels and pastes can be included in your hand luggage. 100 ml bottles with amaximum capacity per bag up to one litre. These items needs to be contained in a single, transparent, re-sealableplastic bag (about the size of a small freezer bag) - 20cm x 20cm. Please do not put any sharp, pointed ordangerous items in your hand luggage.
Weather
The day temperature is around 10 15 C and at night around 05 10 C. It is the beginning of spring and snow isstill possible. Warm jacket and a pullover are required. Umbrellas are available in case of rain. Please check out
your weather forecast: http://www.weather.com/weather/tenday/Basel+SZXX0004:1:SZ
Dress code
On Monday for the official start and on Tuesday for the group picture business suit is required. For the other daysand the evening activities smart casual or casual will be accepted.
Currency
Local currency in Switzerland is Swiss France CHF and in Germany Euro . Most Swiss Shop may accept Euros.
1 U$ Dollar = 0.92 CHF1 U$ Dollar = 0.76
1 = 1.20 CHF1 = 1.30 U$ Dollar
Electricity
The Swiss and German electricity is 230 Volts alternating at 50 cycles per second. If your device does not accept230 Volts at 50 Hertz you will need a voltage converter.
We are looking forward to welcoming you at Endress+Hauser!
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Registration form
Please address to your regional contact person.
REGISTRATION Customer Seminar Primaries Industry
25 28 March 2013
Mr Mrs
Family name
First name
Date of birth
Company
Country
Industry
Position in
company
E-mail
Visa required
Data for embassy invitation letter
Passport No.
Expire Date
Embassy address
Travel details
Arrival date & time
Flight no.
Arrival airport
Departure date & time
Flight no
Departure airport
Special Food requirements
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Map
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Instruments International
Endress+HauserInstruments International AG
Kgenstrae 24153 ReinachSwizerland
Tel +41 61 715 7575Fax +41 61 715 [email protected]
Program
CustomerSeminarforMining,
MetalandCementIndustry
25-28March2013
CCS/INDDCS5Date27.1
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