sencha auckland conference (senchacon) advanceretail presentation
TRANSCRIPT
Retail Technology TrendsEmbracing Change as an ISV Andy Bell
Or…How to Teach an Old Dog…
Or…How to Teach an Old Dog…New Tricks!
“We provide advice, software and services to multi-store retailers.”
Our solutions encompass:
• Merchandise, store & assortment planning• Purchasing & replenishment• Inventory management• Promotion planning and execution• Point of Sale/Store operations• Mobile assisted selling• Customer Loyalty• Omni-channel integration• Business Intelligence• Giftcard management
WHO WE ARE & WHAT WE DO
• Established 1968 as Data Group in NZ• Acquired March 2007 by 3Q Holdings Ltd• Part of the Island Pacific Group of Companies• 25+ Years Retail Experience • 190+ Technical Staff• Offices in Sydney, Auckland, Brisbane, Los Angeles, San
Diego, Boston, London, Newbury, Kuala Lumpur, Chennai• Partners in Singapore, Hong Kong, China, Vietnam, Macau
ADVANCERETAIL COMPANY PROFILE
You Have Probably Interacted With Our Software…
Hundreds of Thousands of People Do Every Day…
If you have shopped here…
Or here…
Or here…
Or here…
Or here…
Then you have interacted with our software
We hope the experience was a good one
Because Retail Software is Mission Critical!
First Release of AdvanceRetail Product in 1998We embraced new technology…
Also at around the same time…
Some of the features introduced by Amazon to the Retail world1995 – Online Book Store1997 – One Click Ordering1998 – Adds Music & DVD, Acquires IMDB.com2000 – Adds Marketplace2002 – Launches Amazon Web Services2005 – Amazon Prime2007 – Kindle eReader Device2009 – Kindle App for iOS/Android2010 – Starts Amazon TV Studios2012 – Adds Amazon Book Publishing2014 – Opens 3D Printed Product Store2015 – Begins Movie Production201? – Adds Drone Delivery…
Sales1995: $511,000Q1 2015: $22.7 Billion
Data insights in Retail
Sometimes That’s Too Much Information!
AdvanceRetail Core Products• Point of Sale• Back Office / Head Office• Inventory Buying Management• Price & Promotions Module
AdvanceRetail Core Products• C#.NET / VB.NET• MS Visual Studio• MS SQL Server• WCF
Then Came NRF January 2011• Largest Retail Technology Show in the World• 33,000 Attendees• Island Pacific 15+ Years Exhibitor• 2010: Wall to Wall PC Solutions • 2011: Here Comes the iPad to Retail Solutions
PC iPad Fixed Mobile In Store Omni Channel
The Need For Change – Toe in the Water• Disruptive Technology• Required Change in Mind Set• New Development Languages• New Development Environments• New Development Patterns
The Need For Change – Toe in the Water• Disruptive Technology• Required Change in Mind Set• New Development Languages• New Development Environments• New Development Patterns
Gift Registry iOS Application• Companion Application• Mobile Interface Design• Used Titanium Framework• JavaScript to iOS Native App• MVC
Sales Monitor Application• Providing Real-time Sales Reporting• Companion Reporting Application• Sencha Touch Library• Java Script• WCF Web Service Framework• REST Web Services (REST Proxy)
Making the Transition – Knee Deep in Mud• C# and JavaScript Similar Constructs• Whole New API to Learn • IntelliSense is So Good – You Miss It• Separation of Sencha Touch and ExtJS was
a real pain (Welcome ExtJS 6)• You Need to Know MVC (and MVVM) • Visual Studio IDE is Feature Rich (and one
of the best IDEs around)• Sencha Architect…is not as Rich (Welcome
ExtJS6 & New Architect)• Source Control Becomes Hard(er) Again
(Lack of Integration with Architect Painful)• Slower to Code Compared to Visual Studio
Making the Transition – Knee Deep in Mud• One of the Hardest Things was Learning
the Eventing Model and How to use Controls & Properties
• .NET Spoils You with Very Rich Controls and API – Less Features Available
• Steep Learning Curves to Climb for HTML5 & CSS3
• Keep App Size Small (Performance & Code Management) and Keep Development Iterative
Making the Transition – Knee Deep in Mud• UI Design Changes (Mouse vs Touch)• Desktop (Buttons Hyperlinks)• Mobile (Form Factor, Touch Controls)• Simpler User Interfaces / Declutter UI• Intuitive User Controls
Making the Transition – Knee Deep in Mud• UI Design Changes (Mouse vs Touch)• Desktop (Buttons Hyperlinks)• Mobile (Form Factor, Touch Controls)• Simpler User Interfaces / Declutter UI• Intuitive User Controls
Making the Transition – Knee Deep in Mud• Google “Best HTML5 Framework”
• Sencha Touch Scores High
Sencha Touch and Sencha Chart Controls• Delivered Excellent UI for iOS• HTML5 Gives Device Independence• Removing Management of Native Apps (but access
to device features & peripherals can be harder)• Supports Product Strategy of Cloud Platform Sencha Architect • Delivered Excellent Desktop Application UI• Enforced App Development Models
Making the Transition – There’s Help• Web Resources / Blogs• W3 Skills• Stack Overflow• Sencha Forums & Online Documentation• Common Open Source Libraries (e.g.
Display Text as Currency)• The Kitchen Sink is Your Friend• Encourage Play / Give devices to Staff
Committed – Wade into the Water• Major Companion Applications• Web Order Pick List• Master Data Manager (MDM)
Committed – Wade into the WaterArchitecture to Support HTML5 Apps
Pick List Application - Demo• HTML5 Application• Sencha Architect• Manages Customer Web Order
fulfilment – pick list, stock, dispatch
Wading Through Options• Not All HTML5 Frameworks Created
Equal!• Island Pacific SmartStore Mobile POS
Application uses Titanium Framework (access to device level features like barcode scanner).
• AdvanceRetail Provides Integration Gateway (C# / .NET / WCF)
• AdvanceRetail Provides Reporting (HTML5 & Sencha)
Wading Through Options• You Say “Apache”, I Say “IIS”• You Say “JSON”, I Say “XML”• You Say “REST”, I Say “SOAP” …But That’s OK!
All In – Jump Into Mixed App World• Buying Promotions Applications• Head Office Allocation Tool – WinForm• Branch Review App – HTML5 Sencha• Demo
Easy As – Embracing Change• SmartBI Business Intelligence Solution• MS SQL Server Data Warehouse• MS Excel / VB Script Dashboards• HTML5 Sencha Desktop & Mobile Reports
Easy As – Embracing Change• SmartBI Business Intelligence Solution• MS SQL Server Data Warehouse• MS Excel / VB Script Dashboards• HTML5 Sencha Desktop & Mobile Reports
Easy As – Embracing Change• SmartBI Business Intelligence Solution• MS SQL Server Data Warehouse• MS Excel / VB Script Dashboards• HTML5 Sencha Desktop & Mobile Reports Demo
Looking Forward To• Moving to ExtJS 6 Framework• Convergence of Touch & Desktop Controls• Adding PivotGrid to HTML5 Apps• Adding New Charts & Dashboards
Retail Technology is Always Evolving
The Pace of Change Was Slow
First merchantsWriting tablets
Earliest forms of money
Cowrie shell currencyFirst coins Abacus
Trajans Market
Chain Store
Cash Register
Computer
Barcode
EFTPOS
World Wide Web?
Not All Predictions & Innovations Were Successful
The Pace of Change Has Accelerated
1940 1940 1947 1954 1961 1968 1975 1982 1989 1996 2003 2010 2020Today
3DEA Printing Store
Omni-channel Retail
Big Data
Apple iPhone
Amazon Kindle
Apple Mobile POS
Multi-channel Retail
Apple Store
eBayAmazon.com
First eBook Reader
Worldwide Web
Thermal Receipt PrinterEFTPOS
Electronic Shelf Label
3D PrintingLoyalty Card
BarcodeBankcard
RFIDInternetCredit
Card
First Computer
Who Knows Where It Will Lead?
But It Will Be An Interesting Journey!
Thank You3DPrintedDress