september 2009 - using competitive intelligence to drive content solutions

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Content Marketing Webinar 4.0 Competitive Intelligence Byron White Founder Chief Idea Officer ideaLaunch.com, Inc. Mike Roberts Founder President SpyFu September 30, 2009 1 PM EST [email protected]

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Join us for the monthly ideaLaunch Content Marketing Webinar 4.0 focused this month on how to use competitive intelligence to drive content marketing strategy. You'll discover how to reverse engineer the online marketing strategy of your competition, and how to develop content marketing strategy with that information to win the war of words on the web. Special Guest Mike Roberts, Founder and President of Spyfu, will offer some secret tips and advice for competitive intelligence. And host Byron White review the art and science of content marketing and how to track the ROI you demand. Don't miss this Content Marketing Webinar!

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Page 1: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Content

Marketing

Webinar 4.0

Competitive

Intelligence

Byron White

Founder

Chief Idea Officer

ideaLaunch.com, Inc.

Mike Roberts

Founder

President

SpyFu

September 30, 2009

1 PM EST

[email protected]

Page 2: September 2009 - Using Competitive Intelligence to Drive Content Solutions

What is content marketing?

How is itdifferent?

How do you put competitive intelligence to work?

How do you get ahead of the competition?

What are some SpyFu tips?

Content Marketing Webinar v4

Putting Competitive Intelligence to Work for your Business

[email protected]

Page 3: September 2009 - Using Competitive Intelligence to Drive Content Solutions

What is

content

marketing?

[email protected]

Page 4: September 2009 - Using Competitive Intelligence to Drive Content Solutions

It’s the art of listening to

your customers’ wants

and needs.

Listen Up

Search Box

Social Media

Web Analytics

Keyword Popularity

Customer Service

Questionnaires

[email protected]

Page 5: September 2009 - Using Competitive Intelligence to Drive Content Solutions

And the science of

delivering it to them in a

compelling way.

Content Assets

Articles

Tips and Advice

Webinars

Workbooks

Widgets

Live Support

[email protected]

Page 6: September 2009 - Using Competitive Intelligence to Drive Content Solutions

It’s constantly testing

campaigns to learn what

works and what doesn’t.

Prediction Testing

A/B Testing

Multivariate Testing

Eye Track Testing

Segmentation Testing

Geo Target Testing

Usability Testing

[email protected]

Page 7: September 2009 - Using Competitive Intelligence to Drive Content Solutions

And measuring readers’

engagement and desire

for more.

Engagement

Downloads

Time on Page

Action on Page

Repeat Visitation

Send to Friend

Social Bookmark

Tell a Friend

[email protected]

Page 8: September 2009 - Using Competitive Intelligence to Drive Content Solutions

It’s catching readers that

travel at high speeds at

the right time and place.

Anytime Content

Desktop

Applet

Mobile

RSS Feeds

Podcasts

Social Networks

[email protected]

Page 9: September 2009 - Using Competitive Intelligence to Drive Content Solutions

With the new marketing

universe of widgets,

gadgets and apps.

iPhone Apps

Urban Spoon

Amazon Kindle

Sirius XM

SalesForce.com

Flixter

Fandango

[email protected]

Page 10: September 2009 - Using Competitive Intelligence to Drive Content Solutions

It’s using content and

knowledge as the new

sales pipeline for leads.

New Sales Pipeline

Offer Content

Accumulate Leads

Score Leads

Distribute Leads

Induce Trial

Score New Activity

Measure Success

[email protected]

Page 11: September 2009 - Using Competitive Intelligence to Drive Content Solutions

And using technology to

score leads that are

most likely to convert.

SalesForce Scoring

Free Tool Interaction

Content Downloads

Proposal Downloads

Newsletter Sign Ups

Widget Interaction

Customer Logon

[email protected]

Page 12: September 2009 - Using Competitive Intelligence to Drive Content Solutions

How is content

marketing

different?

[email protected]

Page 13: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Traditional marketing

pushes sales offers out

that people may not want.

Traditional Media

Direct Mail

Print Advertising

Trade Shows

Banner Ads

Radio Spots

[email protected]

Page 14: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Content marketing

pushes content out that

people want and need.

Content Marketing Assets

Webinars

Whitepapers

Workbooks

Widgets

Articles

[email protected]

Page 15: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Traditional marketing

talks at people to drive

sales and growth.

We’re #1

Best Price

Best Products

Best Features

Best Value

Best Technology

Best Service

[email protected]

Page 16: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Content marketing talks

with readers, providing

information and answers.

[email protected]

Page 17: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Traditional marketing

centers the company on

marketing strategy.

Traditional

Marketing

Strategy

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Page 18: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Content marketing

centers the customer on

the marketing strategy.

Content

Marketing

Strategy

[email protected]

Page 19: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Traditional marketing

interrupts customers with

info they may not want.

No-Permission Marketing

Cold Calls

Telemarketing

Pop-Up Banners

Run-Of-Site Ads

Spam Email

[email protected]

Page 20: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Content marketing makes

life smarter, better, faster

and wiser.

Info Earns Trust

Pub Articles

Shortcuts

Answers

Well-Told Stories

Distinction

Fast Solutions

Simplicity

[email protected]

Page 21: September 2009 - Using Competitive Intelligence to Drive Content Solutions

What are the

best competitive

research tools?

[email protected]

Page 22: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Competitive intelligence

research tools.

WordVision.com

SpyFu.com

GoodKeywords.com

KeywordDiscovery.com

Compete.com

QuantCast.com

Google Webmaster Tools

Raven-SEO-Tools.com

Tools.SEOBook.com

SEOToolSet.com

LinkVendor.com

MarketLeap.com

PageStrengthTool.com

[email protected]

Page 23: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Competitive Intelligence

Search Engine Hacks.

Search Command ResultLink:www.YourSite.com Pages that link to your site

Site:www.YourSite.com Indexed pages in your site

Cache:www.YourSite.com Google’s cache of your site

Related:www.YourSite.com Pages similar to your site

Info:www.YourSite.com Provides info about your site

“tips” site:.edu Pages on .edu sites that contain the term “tips”

allinurl:content marketing Pages with content and marketing in URL

allintitle:content marketing Pages with exact phrase content and marketing in

the title

site:ideaLaunch.com -site:www.ideaLaunch.com Pages on ideaLaunch.com that aren’t on the www

subdomain

[email protected]

Page 24: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare traffic and the

percent of market reach.

Tip: Total up all the key

players traffic to find total

market share.

[email protected]

Page 25: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare PPC spend.

Tip: Correlate ad spend

with overall traffic to help

estimate organic traffic

volume.

[email protected]

Page 26: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare authority status

in the industry.

Authority Assets

Speaking Events

White Papers

Webinars

Podcasts

Books

Online Courses

Informational Guides

Press Releases

[email protected]

Page 27: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare listing position

performance.

Tip: Monitor

monthly listing

positions of your

site and your

competition.

[email protected]

Page 28: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare content asset

publishing frequency.

Tip: Track growth of

site maps pages and

total pages indexed

in the search

engines.

[email protected]

Page 29: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare reach in the

social media sphere.

Social Media Platforms

Twitter

Facebook

LinkedIn

YouTube

Plaxo

Flickr

Technorati

del.icio.us

[email protected]

Page 30: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare conversations

in the social sphere.

Social Research Tools

Search.Twitter.com

Facebook.com/lexicon/

ThunderThimble.com

TechRigy.com

BlogSearch.Google.com

BlogPulse.com

IceRocket.com

TweetDeck.com

[email protected]

Page 31: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare the testimonial

power of persuasion.

Tip: Test location of

promotions including

off-site. And try podcast

and video testimonials

to get ahead of the

competition.

[email protected]

Page 32: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare inbound link

support for SEO.

Inbound Link Tips

Engaging Content

Content Widgets

Press Releases

Directory Submissions

Article Submissions

Social Media Posts

Blog Comments

Partner Sites

.Org Links

.EDU Links

[email protected]

Page 33: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare internal link

support for SEO.

Tip: Building

internal links is

fast and easy

and can have big

SEO impact.

[email protected]

Page 34: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Compare Landing Page

Optimization and Testing

methods and practice.

[email protected]

Page 35: September 2009 - Using Competitive Intelligence to Drive Content Solutions

How do I put

competitive

intelligence to

work?

[email protected]

Page 36: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Develop a content

marketing plan based on

the competitive data.

Content Marketing Plan

Scope of Project

Competitive Review

Content Asset Portfolio

Service Description

Production Schedule

ROI Measurement

Pricing

[email protected]

Page 37: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Start by grading

competitive performance

and assets strength.

Content Asset YourSite.com Competitor.com

Traffic

PPC Spend

Content Portfolio

Content Authority

Publishing Frequency

Social Reach

Social Conversations

Testimonials

Partnerships

Internal Links

Inbound Links

SEO Strength

SEO Performance

Testing Methodology

[email protected]

Page 38: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Goal: Find insight you

offer that your

competition does not.

Competitive Edge Tips

Find Your Unique Value

Uncover the Undiscovered

Dig for Keen Insight

Shed New Light

Offer the Inside Scoop

Raise Awareness

Invent New Tools

Develop New Methods

Solve More Problems

[email protected]

Page 39: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Tip: Pinpoint opportunity

to achive the ROI you

demand quickly.

Opportunity Keywords

Trend Reports

Keyword Positions 10 to 50

Build Content

Build Links

Publish Consistently

Track Content Impact

Measure Content ROI

[email protected]

Page 40: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Establish Golden

Keywords to target for

SEO strategy.

Golden Keywords

Top 150 Keywords

1/3 In Top 10

1/3 in Top 50

1/3 Not in Top 100

Evaluate Content Strength

Build Internal Links

Add Supportive Content

[email protected]

Page 41: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Tip: Crunch the data to

find the Golden

Keywords.

Tip: Start by reviewing PPC price, search volume and listing position trends. But be sure to create content that readers want and need.

[email protected]

Page 42: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Goal: Improve listing

positions from SEO

success.

Steps for Tracking Success

Establish Keyword Universe

Establish Priority Keywords

Deploy Content Assets

Track Listing Improvement

Tie Content to Improvements

Find Trends and Correlation

Build on Momentum

[email protected]

Page 43: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Goal: Increase repeat

visitation from quality

content.

[email protected]

Page 44: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Goal: Traffic growth from

new readers and fans.

Measure Asset Impact

Identify Keywords with Improvement

Find Content Assets

Examine Deployment Dates

Examine Internal Link Strategy

Examine Optimization of Pages

Conclude Impact Measurement

[email protected]

Page 45: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Goal: Improved conversion

rates from content testing.

Improve Conversion Rates

Test Copy

Test Graphics

Test Images

A/B Testing

Multivariate Testing

Google Website Optimizer

[email protected]

Page 46: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Goal: Decrease of user

acquisition cost from the

right plan and strategy.

Monthly Advertising Cost ÷ Monthly Sign Ups = Monthly User Acquisition Cost

[email protected]

Page 47: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Tip: Correlate improved

listing position with

content publishing dates.

[email protected]

Page 48: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Tip: Compare listing

position performance in

the search engines.

[email protected]

Page 49: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Tip: Measure content

marketing ROI.

[email protected]

Page 50: September 2009 - Using Competitive Intelligence to Drive Content Solutions

What competitive

intelligence does

SpyFu offer?

How can SpyFu

help with

competitive

intelligence?

[email protected]

Page 51: September 2009 - Using Competitive Intelligence to Drive Content Solutions

How can SpyFu help with your content

marketing initiative?

Competitive Intelligence is the tip of iceberg.

Finding Your Gaps

Prioritizing Your Opportunities

New Keywords or Improve Existing?

Tracking Your Success

Optimizing Your Message

[email protected]

Page 52: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Finding Your Gaps: Highlighting Content

Opportunities with SpyFu Kombat

Competitive Intelligence is the tip of iceberg.

Finding Your Gaps

Prioritizing Your Opportunities

Tracking Your Success

Optimizing Your Message

Building Leads and Spotting Trends

[email protected]

Page 53: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Prioritizing Your Opportunities: See

where the clicks are coming from.

Compeitive Intelligence is the tip of iceberg.

Finding Your Gaps

Prioritizing Your Opportunities

Tracking Your Success

Optimizing Your Message

Building Leads and Spotting Trends

[email protected]

Page 54: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Prioritizing Your Opportunities: Improve

your current rankings or target new

ones?

[email protected]

Page 55: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Guess what? Lowe’s doesn’t need my

advice. They’re already executing on it.

One Month Later…

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Page 56: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Detour: Need Proof? SpyFu’s 3yrs of

cached SERPs has your back.

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Page 57: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Case Study: What can Ace Hardware do?

Ace Hardware has tons of opportunity to improve. They are getting maybe 5% of what

they could be.

[email protected]

Page 58: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Case Study: Ace can make huge gains

focusing on just a few subjects.

Being competitive on these keywords could mean millions of visitors per day to Ace Hardware (roughly

10-20 times their current total unique visits.)

[email protected]

Page 59: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Case Study: Execute one subject at

a time. SpyFu Filtering Tools.

[email protected]

Page 60: September 2009 - Using Competitive Intelligence to Drive Content Solutions

How can SpyFu help with your content

marketing initiative?

[email protected]

Page 61: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Optimizing Your Message: What ads

can tell us about messaging that converts

3 out of 4 of the top advertisers on this $10k/day keyword found “$0” works better than “Free”.

All these

domains

stuck with

“$0” after

testing it.

[email protected]

Page 62: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Optimizing Your Message: Avoiding legal

trouble. Brands that Sue.

Dell is so persistent and legally sophisticated that they manage to prevent anybody from advertising on the

keyword “dell” – at least they don’t for long…

[email protected]

Page 63: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Optimizing Your Message: Avoiding legal

trouble. Look before you leap.

Samsung is a large brand with lots of resources, but it doesn’t seem to behave the same way.

[email protected]

Page 64: September 2009 - Using Competitive Intelligence to Drive Content Solutions

Create

Great

Content

Byron White, ideaLaunch

Chief Idea Officer

Twitter: @ByronWhite

Facebook: ByronWhite

Byron[at]ideaLaunch.com

Phone: 617-227-8800 x 201

Mike Roberts, SpyFu

President and Founder

Mike[at]Spyfu.com

[email protected]