september 2013

www.cleaner.com

Who’s in Charge of Evolution?The Vac-Con Combination Machine has evolved

from many years of experience … the customer’s

experience! If you want to know what works … or

not, ask the guy who spends his days at he end of

a vacuum hose trying to do a good job.

Contact us Today! 888.491.5762 or

go to www.vac-con.com

We will listen because you make the evolution for better machines.

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combination machine product demonstration.

EXPERTISE. TECHNOLOGY. RESPONSIBILITY.

969 Hall Park Road • Green Cove Springs, FL 32043 • Tel: 904.284.4200 • Fax: 904.284.3305 • [email protected] is a subsidiary of Holden Industries, Inc., a 100% employee-owned company

6 Cleaner • September 2013

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Getting to the problem won’t be a problem.It’s compact for easy storage...lightweight for easy transport... and versatile for easy use. The SeeSnake® microReel System from RIDGID® is the perfect solution for inspecting lines up to 4" in diameter and 100' in length. Getting to the problem has never been easier.

Learn more and schedule demonstrations: 800.769.7743 or RIDGID.com

Modular Digital Optional RIDGIDConnectTM

Monitor Platform Recording Distance Counter Enabled

Published monthly by:

© Copyright 2013 COLE Publishing Inc.No part may be reproduced without

permission of the publisher.

In U.S. or Canada call Toll-free 800-257-7222 Elsewhere call 715-546-3346

Email: [email protected] Web: www.cleaner.comFax: 715-546-3786

Office hours Mon- Fri., 7:30 a.m.-5 p.m. Central Time

SUBSCRIPTION INFORMATION: A one year (12 issue) sub-scription to Cleaner in the United States or Canada is free to qualified subscribers. A qualified subscriber is any individual or company in the United States or Canada that is involved in the inspection, cleaning, repair and installation of residential and commercial sewer lines. Non-qualified subscriptions are avail-able at a cost of $60 per year in the United States and Canada/Mexico. Subscriptions to all other foreign countries cost $80 per year. To qualify, visit www.cleaner.com/order/subscription or call 800-257-7222.

Our subscriber list is occasionally made available to carefully selected companies whose products or services may be of interest to you. Your privacy is important to us. If you prefer not to be a part of these lists, please contact Nicole at [email protected].

CLASSIFIED ADVERTISING: RATE: No Photo Classified $25 for 20 words, each additional word $1. All classified advertis-ing must be PAID IN ADVANCE. DEADLINE: Classifieds must be received by the first of the month for insertion in the next month’s edition. PHONE-IN ADS ARE NOT ACCEPTED. Ads may be faxed only when charging to MasterCard, VISA, Amex or Discover. Please supply all credit card information with faxed ads. Be sure to include your phone number (with area code) in your ad. Make checks payable to COLE Publishing Inc. and mail with classified ad to the address above. CLASSIFIED ADVERTISING APPEARS NATIONWIDE AND ON THE INTERNET. Not responsible for errors beyond first insertion.

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REPRINTS AND BACK ISSUES: Visit www.cleaner.com for options and pricing. To order reprints, call Jeff Lane at 800-257-7222 (715-546-3346) or email [email protected]. To order back issues, call Nicole at 800-257-7222 (715-546-3346) or email [email protected].

CIRCULATION: Circulation averages 27,338 copies per month. This figure includes both U.S. and international distribution.

FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS

www.cleaner.com

Kayla Bisnette Jim Koshuta

PUMPER & CLEANER ENVIRONMENTAL EXPO INTERNATIONAL

Education Day: February 24, 2014 Exhibits Open: February 25 - 27, 2014

Indiana Convention Center

www.pumpershow.com

IN THIS ISSUE

10 From the Editor: It’s About the People Forming strong relationships is the foundation of all good businesses. By Luke Laggis

12 Editor’s Choice

28 Safety First: Biohazards a Real Threat Awareness and simple precautions can prevent serious illnesses lurking in wastewater. By Doug Day

32 Expo Spotlight: Rapid and Accurate Assessment Aries unveils new side-scanning inspection camera system at 2013 Expo. By Craig Mandli

46 Money Machines: Breaking the Ice Truck-mounted jetter serves double duty and boosts Colorado contractor’s efficiency. By Ken Wysocky

50 Tough Job: By the Book Contractor provides a cured-in-place solution for Illinois high school’s sewer odor problems. By Scottie Dayton

60 Money Manager: Insuring Human Assets If your business would suffer after the sudden death of an indispensible worker, consider “key person” insurance to provide financial assistance. By David Steinkraus

64 Better Business: Expect the Unexpected Help safeguard your business from disaster with these four simple strategies. By Stan Craig

68 Product Focus: Mainline Sewer Inspection By Craig Mandli

76 Product News Spotlight: Industrial vacuum loader works as full-functioning hydroexcavator. By Ed Wodalski

78 Industry News

departments

24 Prepare for the Big Purchase Shopping for your next CCTV inspection van requires careful consideration of several important factors. By Jim Aanderud

38 Profile: Quest to be the Best South Dakota cleaning contractor learns important lessons about hard work and diversification while building a business and a life. By Ken Wysocky

54 TV/Video Inspection Directory

features

On the cover: Mark Armstrong and his wife Christine Bauer-Armstrong have carried on the family tradition at Roto-Rooter in Syracuse, N.Y., celebrating 125 years in business this year. Bauer Plumbing was formed by Christine’s great-grandfather in 1888, and the business became one of the first Roto-Rooter franchises in the country in 1937. (Photos by Kirsten Celo)


www.cleaner.com | SEPTEMBER 2013

ENDURESFamily LegacySYRACUSE CLEANING CONTRACTORS CELEBRATE 125 YEARS OF QUALITY SERVICE PAGE 16

TOUGH JOBCured-in-place odor control

MONEY MACHINESTruck-mounted jetter boosts efficiency

BETTER BUSINESSSafeguard your business from disaster

MAINLINE SEWER INSPECTION

16Profile: Family Legacy EnduresBy Lisa Balcerak

September 2013

1720 Maple Lake Dam Rd. • PO Box 220Three Lakes, WI 54562

ISSUE FOCUS: CIPP Lining Methods and Projects> Tech Perspective: Working around open manholes

> Money Manager: Succession planning for your business

> Profile: Emergency Mr. Plumber is a sibling success

> Tough Job: Boring beneath a river bed

COMING IN OCTOBERGet Social with Cleaner

www.facebook.com/CleanerMagwww.twitter.com/CleanerMagazine

www.plus.google.comwww.youtube.com/CleanerMagazine


AAllan J. Coleman Co. ............................ 21, 71

Your Equipment SUPERSTORE Since 1995

Amazing Machinery, Inc. ............................29

Aqua Mole Technologies, Inc. .....................47

Aries Industries, Inc. ....................................45Arthur Products Co. .....................................48

B

Bandlock Corp. ............................................65

Bowman Tool Co. & Systems ......................65

CCable Center, The .................................. 61, 86

Cam Spray ...................................................48

Central Oklahoma Winnelson .....................66

Chempure Products Corp. ...........................44CIPP Services, LLC .......................................58CIPP Technology & Equipment LLC .............42Cloverleaf Tool Co. ............................... 58, 74

Coast Manufacturing ..................................22

CUES. ...........................................................25Cyclops Electronics, Inc. ..............................22

DDitch Witch ..................................................27

Draincables Direct .......................................52

Duracable Manufacturing Co. .....................11

E

Easy Liner (Gadmon Industries) .......... 82, 83

Electric Eel Mfg. ...........................................30

Envirosight, LLC .............................................5

Enz USA, Inc. ...............................................22

F

F. S. Solutions ....................................... 44, 67Forbest Products Co.....................................52Formadrain, Inc. ..........................................34

G

GapVax, Inc..................................................87

General Pipe Cleaners/General Wire Spring ...2

GORLITZ INC.SEWER& DRAIN


Gorlitz Sewer & Drain, Inc...........................59

Guzzler Manufacturing, Inc. .......................23

HHammerHead Trenchless Equipment .........57

Hannay Reels ..............................................30

IImage Inspection Services, Ltd.. .................10

J

Jetstream of Houston ........................... 13, 73

K

Ken-Way Corporation .................................48

L

Lansas Products ..........................................14LaPlace Equipment Co. ...............................34

Liberty Financial Group, Inc. .......................34

M

Mid-Atlantic Waste Systems..............................58

Milwaukee Rubber Products ......................42

Mongoose Jetters .......................................43

MyTana Mfg. Company, Inc.........................35

N

NLB Corp. .....................................................26

NozzTeq, Inc. ...............................................61

O

Oceanquip, LLC ............................................44

Olvidium, Inc. ..............................................10

P

Perma-Liner Industries, LLC ..........................9Pipeline Renewal Technologies ..................41

PipeLogix, Inc. .............................................19

PrimeLine Products, Inc. .............................66

Prototek .......................................................36

Pulsar 2000, Inc. .........................................65

RRadiodetection Corporation........................26

RapidView IBAK North America .................15

Ratech Electronics, Ltd. ...............................75

RIDGID .....................................................7, 49Ring Power/Cat Rental Store ......................36

RootX ...........................................................31

RS Technical Services, Inc. ...........................58RYCOM Instruments, Inc. ............................48

S

Safety Corporation of America ...................30

Scooter Video ..............................................79

Southland Tool Mfg., Inc. ............................37

Spartan Tool, LLC .........................................88

StoneAge, Inc. ...............................................4

Super Products, LLC ....................................33

T

T&T Tools, Inc. .............................................75

TRY TEK Machine Works, Inc. ......................24

TSE International .........................................12

U

US Jetting, LLC ............................................63

V

Vac-Con, Inc. .................................................3

Vacall - Gradall Industries ...........................53

Vivax-Metrotech Corp. ................................62VSI Rentals. .................................................62

WWestmoor Ltd. ............................................14

Marketplace .................................. 80Classifieds ..................................... 82

September 2013Advertiser Index

It’s FREE! Subscribe online at www.cleaner.com

Scan the code with your smartphone

for the Perma-Lateral™ Tear-Away System

PERMA-LATERAL™ LINING The #1 selling small diameter pipe lining system

in North America!

Exclusive Distributor for North America

1-866-336-2568 Toll Free 1-727-507-9749 Int’l www.perma-liner.com

> Marketing Support Programs

> Re-Training Support Classes

> 24/7 Technical Support

> Certification Training Classes

> Lead Generation Program> Exclusive Patented

Technology

Allows a lateral push camera to

be inserted inside the clear

calibration tube, providing

a visual certification of

the liner placement prior

to curing.

Provides visual certification of the liner placement. Now offering the option of ordering full rolls or custom

made-to-order kits - saving time and money!

Sales & Service

See Us Live! ... Louisville: October 23RD

Supplies:We Provide:

New Products

Updated Location

Trenchless Pipelining SeminarFREE REGISTRATION

Speak One-On-OneWatch Live Demos

Louisville HSee Us At Booth 4457

CLEAR CALIBRATION TUBE FULL ROLLS OR KITS

Allows the installer to direct the liner and

calibration tube upstream or

downstream.

CAMERA INSPECTION PORT

DIRECTIONAL SHOES

Covered by US Patent Nos. 7,343,937; 7,448,413; 7,588,055; and 7,753,081

AAllan J. Coleman Co. ............................ 21, 71


Amazing Machinery, Inc. ............................29

Aqua Mole Technologies, Inc. .....................47

Aries Industries, Inc. ....................................45Arthur Products Co. .....................................48

B

Bandlock Corp. ............................................65

Bowman Tool Co. & Systems ......................65

CCable Center, The .................................. 61, 86

Cam Spray ...................................................48

Central Oklahoma Winnelson .....................66

Chempure Products Corp. ...........................44CIPP Services, LLC .......................................58CIPP Technology & Equipment LLC .............42Cloverleaf Tool Co. ............................... 58, 74

Coast Manufacturing ..................................22

CUES. ...........................................................25Cyclops Electronics, Inc. ..............................22

DDitch Witch ..................................................27

Draincables Direct .......................................52

Duracable Manufacturing Co. .....................11

E

Easy Liner (Gadmon Industries) .......... 82, 83

Electric Eel Mfg. ...........................................30

Envirosight, LLC .............................................5

Enz USA, Inc. ...............................................22

F

F. S. Solutions ....................................... 44, 67Forbest Products Co.....................................52Formadrain, Inc. ..........................................34

G

GapVax, Inc..................................................87

General Pipe Cleaners/General Wire Spring ...2



Gorlitz Sewer & Drain, Inc...........................59

Guzzler Manufacturing, Inc. .......................23

HHammerHead Trenchless Equipment .........57

Hannay Reels ..............................................30

IImage Inspection Services, Ltd.. .................10

J

Jetstream of Houston ........................... 13, 73

K

Ken-Way Corporation .................................48

L

Lansas Products ..........................................14LaPlace Equipment Co. ...............................34

Liberty Financial Group, Inc. .......................34

M

Mid-Atlantic Waste Systems..............................58

Milwaukee Rubber Products ......................42

Mongoose Jetters .......................................43

MyTana Mfg. Company, Inc.........................35

N

NLB Corp. .....................................................26

NozzTeq, Inc. ...............................................61

O

Oceanquip, LLC ............................................44

Olvidium, Inc. ..............................................10

P

Perma-Liner Industries, LLC ..........................9Pipeline Renewal Technologies ..................41

PipeLogix, Inc. .............................................19

PrimeLine Products, Inc. .............................66

Prototek .......................................................36

Pulsar 2000, Inc. .........................................65

RRadiodetection Corporation........................26

RapidView IBAK North America .................15

Ratech Electronics, Ltd. ...............................75

RIDGID .....................................................7, 49Ring Power/Cat Rental Store ......................36

RootX ...........................................................31

RS Technical Services, Inc. ...........................58RYCOM Instruments, Inc. ............................48

S

Safety Corporation of America ...................30

Scooter Video ..............................................79

Southland Tool Mfg., Inc. ............................37

Spartan Tool, LLC .........................................88

StoneAge, Inc. ...............................................4

Super Products, LLC ....................................33

T

T&T Tools, Inc. .............................................75

TRY TEK Machine Works, Inc. ......................24

TSE International .........................................12

U

US Jetting, LLC ............................................63

V

Vac-Con, Inc. .................................................3

Vacall - Gradall Industries ...........................53

Vivax-Metrotech Corp. ................................62VSI Rentals. .................................................62

WWestmoor Ltd. ............................................14

Marketplace .................................. 80Classifieds ..................................... 82

September 2013Advertiser Index

It’s FREE! Subscribe online at www.cleaner.com

Scan the code with your smartphone

for the Perma-Lateral™ Tear-Away System

PERMA-LATERAL™ LINING The #1 selling small diameter pipe lining system

in North America!

Exclusive Distributor for North America

1-866-336-2568 Toll Free 1-727-507-9749 Int’l www.perma-liner.com

> Marketing Support Programs

> Re-Training Support Classes

> 24/7 Technical Support

> Certification Training Classes

> Lead Generation Program> Exclusive Patented

Technology

Allows a lateral push camera to

be inserted inside the clear

calibration tube, providing

a visual certification of

the liner placement prior

to curing.

Provides visual certification of the liner placement. Now offering the option of ordering full rolls or custom

made-to-order kits - saving time and money!

Sales & Service

See Us Live! ... Louisville: October 23RD

Supplies:We Provide:

New Products

Updated Location

Trenchless Pipelining SeminarFREE REGISTRATION

Speak One-On-OneWatch Live Demos

Louisville HSee Us At Booth 4457

CLEAR CALIBRATION TUBE FULL ROLLS OR KITS

Allows the installer to direct the liner and

calibration tube upstream or

downstream.

CAMERA INSPECTION PORT

DIRECTIONAL SHOES

Covered by US Patent Nos. 7,343,937; 7,448,413; 7,588,055; and 7,753,081


’ve heard it many times in my two years as editor of Cleaner: the people are what make this industry. It’s apparent every February at the Pumper & Cleaner Environmental Expo, and it comes through in the pages of this magazine every month. I’ve met a lot of great people, some of whom I’ve

written about and some who have simply shown the generosity to reach out and talk, explain their place in the industry and what the magazine means to them.

Mike Williams from Just Drains in Philadelphia immediately comes to mind, as does Baron Van Burems from No Clogg Sewer & Drain in Pasadena, Calif. This year I had the pleasure of meeting Jeff Goldade, his wife, Sarah, and his young daughter at the Expo. We talked for a while and I eventually followed up with him to do a feature story on his business, Sewer Duck of Aberdeen, S.D. That story, Quest to be the Best, appears in this issue.

Goldade, in his words, has been cleaning sewer and drain lines since he was just a pup. His dad formed the business, and Jeff bought him out and took over at just 19 years old.

As I mentioned, I’ve met a lot of great people and had a hand in putting together some really good stories about the people of this industry, but read-ing through the Sewer Duck story for the first time I was really struck by the wonderful honesty, earnestness and perspective Jeff has. It’s fun to edit stories

like this. It’s fun to read them, and it’s very satisfying to be able to work with people of that caliber and to share their stories with the rest of the industry.

The Roto-Rooter of Syracuse (Bauer Plumbing) profile in this issue is an-other great example of true professionals forming the backbone of the industry. While it’s a franchise – the oldest Roto-Rooter in the country, in fact – Bauer Plumbing began 125 years ago and has been a family business ever since. The industry is filled with so many great family businesses, and few have a longer or more proud tradition than Bauer Plumbing.

It’s not just about family businesses, however. I got a call last week from a gentleman in Middletown, Ohio, wanting to talk about the magazine and his business. He’s been cleaning drains for a long time, but only jumped in full time a few years ago. He told me about his business and the kinds of jobs he typically tackles in his one-man operation. He also talked about Cleaner, and how reading the magazine has given him a lot of insight and helped him build his business. But what I was most struck by was how he described his life story and how he came to be in the business. It was more than most people would tell someone they were talking to for the first time. I appreciated his story and the fact that he felt comfortable explaining it all to me, due in part to his con-nection with the magazine.

So, while you certainly need to know what to consider when purchasing a CCTV van, as Jim Aanderud discusses in this issue, and how to prepare for the unexpected, covered in this month’s Better Business column, it really is the people who make this industry and this magazine.

Enjoy this month’s issue. C

It’s About the PeopleFORMING STRONG RELATIONSHIPS IS THE FOUNDATION OF ALL GOOD BUSINESSES

BY LUKE LAGGIS

The people are what make this industry. It’s apparent every February at the Pumper & Cleaner Environmental Expo, and it comes through in the pages of this magazine every month.

Luke [email protected]

FROM THEEDITOR

I

877-244-0556 • www.duracable.com

Small to medium size jobs? Let the DM138 tackle them. It’s a small machine but can get the job done. It handles lines from 1-1/4” to 3”. Ideal for residential, sinks, shower and bath tub drains. With a 230 RPM drive speed powered by a 1/4 HP motor, the DM 138 has plenty of power. And, you can operate it in vertical or horizontal positions. All the quality you expect from Duracable in a compact size.

Big jobs? Big power. The DM162 upright can handle main drains with ease with extra features that make your job easier! Industrial, commercial, residential, overhead and wall cleanouts, fl oor drains, heavy grease or tree roots. The power cable feed and return (PCFR) means less strain on your back and smooth feeding of cable, in and out. The adjustable handle helps you get into most work areas, a built-in toolbox carries the extras you might need. With a hefty 1/2 HP motor, this big red machine can take on the tough jobs.

Got a small job? Why haul a big machine around? Try the DM125. Designed for small spaces without sacrifi cing power or toughness. It can tackle most residential jobs like sinks bathtubs or shower drains. The 1/6 HP motor drives the line at 230 RPM giving you what you need to make short work of most jobs.Like its bigger brother, it can run in horizontal or vertical positions.

Looking for more? Just give us a call. Your one-stop source for all your plumbing and drain cleaning needs!

Dura_CleanerAdMach_Fullpg.indd 3 7/26/13 3:49 PM

O

BLITIROOTwww.oblitiroot.com

(855) 782-4534

OBLITIROOT• Kills roots in sewer lines• Has 3x the dichlobenil• Leaves a thicker coating• Prevent regrowth longer

’ve heard it many times in my two years as editor of Cleaner: the people are what make this industry. It’s apparent every February at the Pumper & Cleaner Environmental Expo, and it comes through in the pages of this magazine every month. I’ve met a lot of great people, some of whom I’ve

written about and some who have simply shown the generosity to reach out and talk, explain their place in the industry and what the magazine means to them.

Mike Williams from Just Drains in Philadelphia immediately comes to mind, as does Baron Van Burems from No Clogg Sewer & Drain in Pasadena, Calif. This year I had the pleasure of meeting Jeff Goldade, his wife, Sarah, and his young daughter at the Expo. We talked for a while and I eventually followed up with him to do a feature story on his business, Sewer Duck of Aberdeen, S.D. That story, Quest to be the Best, appears in this issue.

Goldade, in his words, has been cleaning sewer and drain lines since he was just a pup. His dad formed the business, and Jeff bought him out and took over at just 19 years old.

As I mentioned, I’ve met a lot of great people and had a hand in putting together some really good stories about the people of this industry, but read-ing through the Sewer Duck story for the first time I was really struck by the wonderful honesty, earnestness and perspective Jeff has. It’s fun to edit stories

like this. It’s fun to read them, and it’s very satisfying to be able to work with people of that caliber and to share their stories with the rest of the industry.

The Roto-Rooter of Syracuse (Bauer Plumbing) profile in this issue is an-other great example of true professionals forming the backbone of the industry. While it’s a franchise – the oldest Roto-Rooter in the country, in fact – Bauer Plumbing began 125 years ago and has been a family business ever since. The industry is filled with so many great family businesses, and few have a longer or more proud tradition than Bauer Plumbing.

It’s not just about family businesses, however. I got a call last week from a gentleman in Middletown, Ohio, wanting to talk about the magazine and his business. He’s been cleaning drains for a long time, but only jumped in full time a few years ago. He told me about his business and the kinds of jobs he typically tackles in his one-man operation. He also talked about Cleaner, and how reading the magazine has given him a lot of insight and helped him build his business. But what I was most struck by was how he described his life story and how he came to be in the business. It was more than most people would tell someone they were talking to for the first time. I appreciated his story and the fact that he felt comfortable explaining it all to me, due in part to his con-nection with the magazine.

So, while you certainly need to know what to consider when purchasing a CCTV van, as Jim Aanderud discusses in this issue, and how to prepare for the unexpected, covered in this month’s Better Business column, it really is the people who make this industry and this magazine.

Enjoy this month’s issue. C

It’s About the PeopleFORMING STRONG RELATIONSHIPS IS THE FOUNDATION OF ALL GOOD BUSINESSES

BY LUKE LAGGIS

The people are what make this industry. It’s apparent every February at the Pumper & Cleaner Environmental Expo, and it comes through in the pages of this magazine every month.

Luke [email protected]

FROM THEEDITOR

I

877-244-0556 • www.duracable.com

Small to medium size jobs? Let the DM138 tackle them. It’s a small machine but can get the job done. It handles lines from 1-1/4” to 3”. Ideal for residential, sinks, shower and bath tub drains. With a 230 RPM drive speed powered by a 1/4 HP motor, the DM 138 has plenty of power. And, you can operate it in vertical or horizontal positions. All the quality you expect from Duracable in a compact size.

Big jobs? Big power. The DM162 upright can handle main drains with ease with extra features that make your job easier! Industrial, commercial, residential, overhead and wall cleanouts, fl oor drains, heavy grease or tree roots. The power cable feed and return (PCFR) means less strain on your back and smooth feeding of cable, in and out. The adjustable handle helps you get into most work areas, a built-in toolbox carries the extras you might need. With a hefty 1/2 HP motor, this big red machine can take on the tough jobs.

Got a small job? Why haul a big machine around? Try the DM125. Designed for small spaces without sacrifi cing power or toughness. It can tackle most residential jobs like sinks bathtubs or shower drains. The 1/6 HP motor drives the line at 230 RPM giving you what you need to make short work of most jobs.Like its bigger brother, it can run in horizontal or vertical positions.

Looking for more? Just give us a call. Your one-stop source for all your plumbing and drain cleaning needs!

Dura_CleanerAdMach_Fullpg.indd 3 7/26/13 3:49 PM


SAME-DAY SHIPPING.SAME-DAY SHIPPING.SAME-DAY SHIPPING.PROBLEM SOLVING.PROBLEM SOLVING.PROBLEM SOLVING.MAKING ITMAKING ITMAKING ITHAPPEN.HAPPEN.HAPPEN.

The waterblasting source for parts, service & expertise. To learn more, visit waterblast.com.©2013 Jetstream of Houston

We’re here with whatever you need when the pressure’s on.

e’re posting valuable new content every day at Cleaner.com. In addition to everything you see on these pages, the site features a wealth of product and industry information, as well as origi-nal features you won’t find in print. The following are just a few

of the items you’re missing if you’re not visiting the website.

Blog: Britain Removes Bus-Sized Lump of Fat From SewerDrain cleaning operators and municipal managers all have a story to tell

about the out-of-the-ordinary objects recovered from pipelines and sewers, but what about removing a bus-sized lump of fat? That’s exactly what a Thames Water crew removed from a sewer recently in Surrey, England. The 15-ton lump of food fat and wet wipes has been dubbed the “fatberg” in a press release from the utility. It took three nights for an eight-man crew to clean up and remove the mound using shovels and waterjetting.

Choosing Proper Nozzles for High-Pressure Waterjet CleaningUnderstanding nozzles and how they work is a key step to becoming a

successful drain and pipeline cleaning operator. Knowing the proper use of each nozzle will ensure that you always make the right selection for each job. In order to understand nozzles, contractors must first understand the relationship between pressure and flow ratio. In general drain cleaning and debris removal, you want low pressure and high flow. As debris accumulates, you want suf-ficient flow to move the material down the line.

Hydroexcavation and Conventional Digging Work TogetherWorking in sales and marketing for the largest fleet of hydroexcavators

in Texas, Karl Lassberg doesn’t see conventional excavators as competition. “We’re really working in conjunction with mechanical equipment,” says Lass-berg, of T-Rex Services Hydro Excavation and Industrial Vacuum Services. Besides the usual safe exposure of underground utilities, hydroexcavation has also grown more popular for many other uses, especially in confined areas.

The Smart Way to Lessen the Sting of Fuel IncreasesThe phrase “pain at the pump” has become almost a mantra for everyone in

the 21st century, with gasoline and diesel prices seemingly jumping every week. And while many individual and combined factors impact gas prices, what really matters to contractors (whether they have a fleet of two or 22), is how to deal with rising costs. Ignoring these increases is foolish. Absorbing additional costs can be perilous, but passing along costs to customers can be risky.

Choosing the Best Water Jetter for Your Drain Cleaning BusinessFor those blockages that are just too tough to clear with a cable drain

cleaning machine, the next best tool is a water jetter. “In the past, cable drain cleaning machines were all that was available,” says Marty Silverman, vice president of marketing for General Pipe Cleaners. “They do a great job of cut-ting roots and debris and retrieving objects out of the drainline, but they have always had a hard time with certain kinds of stoppages.”

Check out all these stories at www.cleaner.com/ec/2013/September.

EDITOR’S CHOICE

Read more stories that impact your business at Cleaner.comBY LUKE LAGGIS

W


VANDERLANS AND SONS, INC.California 1-800-452-4902

Atlanta 1-770-509-9309Minneapolis 1-763-428-9290

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Multi-Size Domeheads™

Front and Back Plugs

PRODUCTSMANUFACTURED BY VANDERLANS AND SONS, INC.

AR™ Plugs

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Vacuum Test Platewith Protective Cover

Vacuum PumpManhole Vacuum Testing

“Smart Box™” LineAcceptance Test Kit

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InIn 1888, a young Mr. Bauer couldn’t have predicted his newly estab-

lished plumbing company would survive for five generations. Now 125 years

later, Bauer Plumbing – Roto-Rooter in Syracuse, N.Y. – has stood the test of

time, emerging as the number one emergency plumbing service provider in

Onondaga County and the oldest Roto-Rooter franchise in the nation.

The original company offered a variety of services to local neighborhoods, including plumbing, steam fitting, pumps, sinks and tin roofing. Over time, the company’s focus turned to plumbing for residential and commercial customers in a broader territory. The company is now under the leadership of the fourth generation, Christine Bauer-Armstrong and her husband, Mark Armstrong.

In 1937, Christine’s father, Donald, and his father traveled to Rochester to see a newly introduced piece of equipment called the Roto-Rooter, which was made with a washing machine motor that turned a basket with a cable in it. They also learned about a new franchise available in the Syracuse area and thought it was the next great thing to secure the future of the business. With the purchase of the franchise, Bauer Plumbing could expand its offerings to do more drain and sewer line cleaning.

“Previously, pipes had to be removed and the ground was dug by hand,” says Mark Armstrong, president. “The drain cleaning equipment changed every-thing and opened up a new area for the company to take care of customers who

didn’t want the hassle of waiting to take out a pipe, dig it up or replace something in the house.”

FRANCHISE BENEFITSArmstrong says the Roto-Rooter equipment is just one of the benefits of

owning a franchise. Branding and name recognition give the company an edge over the competition, he says.

“Roto-Rooter is known worldwide, and even young people know the jingle, which I remember hearing growing up,” Armstrong says. “The popularity of the company pleasing customers worldwide is a benefit. When people move from coast to coast, they know the brand from another place and know it has a great reputation. The Roto-Rooter name is a huge asset to our family.”

Bauer Plumbing is Roto-Rooter’s oldest franchise, having stayed within the family for 76 years. Despite having the Roto-Rooter name behind it, Armstrong

ENDURESFamily LegacyA COMMITMENT TO CUSTOMER SERVICE AND STATE-OF-THE-ART EQUIPMENT HELPS SYRACUSE CLEANING BUSINESS REACH 125TH ANNIVERSARY BY LISA BALCERAK

“We are proud of how long we’ve been affiliated with

Roto-Rooter and our family business, but we

know we can’t rely on the name.”Mark Armstrong

The Armstrong family, owners of Roto-Rooter in Syracuse, N.Y., includes (from left) Aryanna, Ashleigh, Brandon, Mark and Christine. (Photos by Kirsten Celo)

COVER STORY

knows the company can’t rest on its laurels. Strong customer service is still important to growing the business.

“If the customers’ needs aren’t being met, there would be no company for us,” Armstrong says. “We are proud of how long we’ve been affiliated with Roto-Rooter and our family business, but we know we can’t rely on the name.”

FAMILY SUCCESSION

After finishing college in the mid-1980s, Donald’s youngest daughter, Christine, helped fill a temporary position in the office. Around that same time, Christine’s husband, Mark, was asked to join the company to provide the exper-tise he gained while working on historical rebuilds and new construction. Before then, Christine had never intended to go into the family business.

“When we first started, we weren’t looking down the road expecting to be there a long time,” Armstrong says. “We evolved into it. We worked hard and tried to make the business a better place for all the employees and customers we served. That’s what we’re still doing today.”

Mark and Christine now serve as president and vice president of Bauer Plumbing. Their children, the fifth generation, have been getting involved in the company. Son Brandon, 23, who is attending law school at Syracuse Univer-sity, started working in the garage and cleaning the workshop when he was a teen, eventually going on jobs with service technicians. Now he contributes to business development, helping with the company’s Facebook page and internet advertising when he isn’t in school. In their free time, daughters Ashleigh, 20,

a college student, and Aryanna, 15, a high school student, help in the office by dispatching technicians, handling purchase orders and billing.

At this point, it’s uncertain whether the next generation will continue in the family business, and Christine and Mark choose not to pressure them into it.

“I think the kids like it. They grew up with it and enjoy the atmosphere,” Armstrong says. “But we told them to get an education first and find out what they’re going to do. We don’t push this place to them. They all come in and do their part, but we don’t know where it will end up. Who knows what the future holds for them and our company?”




profile ROTO-ROOTER OF SYRACUSEOWNERS: Christine Bauer-Armstrong and Mark Armstrong

SERVICE AREA: Onondaga County, N.Y.

YEARS IN BUSINESS: 125

STAFF: 11

SERVICES: Plumbing and drain/sewer cleaning, jetting and CCTV inspection, location, specializing in emergency service

WEBSITE: www.roto-rooter-syracuse.com

www.cleaner.com • Since 1985 September 2013 17

InIn 1888, a young Mr. Bauer couldn’t have predicted his newly estab-

lished plumbing company would survive for five generations. Now 125 years

later, Bauer Plumbing – Roto-Rooter in Syracuse, N.Y. – has stood the test of

time, emerging as the number one emergency plumbing service provider in

Onondaga County and the oldest Roto-Rooter franchise in the nation.

The original company offered a variety of services to local neighborhoods, including plumbing, steam fitting, pumps, sinks and tin roofing. Over time, the company’s focus turned to plumbing for residential and commercial customers in a broader territory. The company is now under the leadership of the fourth generation, Christine Bauer-Armstrong and her husband, Mark Armstrong.

In 1937, Christine’s father, Donald, and his father traveled to Rochester to see a newly introduced piece of equipment called the Roto-Rooter, which was made with a washing machine motor that turned a basket with a cable in it. They also learned about a new franchise available in the Syracuse area and thought it was the next great thing to secure the future of the business. With the purchase of the franchise, Bauer Plumbing could expand its offerings to do more drain and sewer line cleaning.

“Previously, pipes had to be removed and the ground was dug by hand,” says Mark Armstrong, president. “The drain cleaning equipment changed every-thing and opened up a new area for the company to take care of customers who

didn’t want the hassle of waiting to take out a pipe, dig it up or replace something in the house.”

FRANCHISE BENEFITSArmstrong says the Roto-Rooter equipment is just one of the benefits of

owning a franchise. Branding and name recognition give the company an edge over the competition, he says.

“Roto-Rooter is known worldwide, and even young people know the jingle, which I remember hearing growing up,” Armstrong says. “The popularity of the company pleasing customers worldwide is a benefit. When people move from coast to coast, they know the brand from another place and know it has a great reputation. The Roto-Rooter name is a huge asset to our family.”

Bauer Plumbing is Roto-Rooter’s oldest franchise, having stayed within the family for 76 years. Despite having the Roto-Rooter name behind it, Armstrong

ENDURESFamily LegacyA COMMITMENT TO CUSTOMER SERVICE AND STATE-OF-THE-ART EQUIPMENT HELPS SYRACUSE CLEANING BUSINESS REACH 125TH ANNIVERSARY BY LISA BALCERAK




The Armstrong family, owners of Roto-Rooter in Syracuse, N.Y., includes (from left) Aryanna, Ashleigh, Brandon, Mark and Christine. (Photos by Kirsten Celo)

COVER STORY

knows the company can’t rest on its laurels. Strong customer service is still important to growing the business.

“If the customers’ needs aren’t being met, there would be no company for us,” Armstrong says. “We are proud of how long we’ve been affiliated with Roto-Rooter and our family business, but we know we can’t rely on the name.”

FAMILY SUCCESSION

After finishing college in the mid-1980s, Donald’s youngest daughter, Christine, helped fill a temporary position in the office. Around that same time, Christine’s husband, Mark, was asked to join the company to provide the exper-tise he gained while working on historical rebuilds and new construction. Before then, Christine had never intended to go into the family business.

“When we first started, we weren’t looking down the road expecting to be there a long time,” Armstrong says. “We evolved into it. We worked hard and tried to make the business a better place for all the employees and customers we served. That’s what we’re still doing today.”

Mark and Christine now serve as president and vice president of Bauer Plumbing. Their children, the fifth generation, have been getting involved in the company. Son Brandon, 23, who is attending law school at Syracuse Univer-sity, started working in the garage and cleaning the workshop when he was a teen, eventually going on jobs with service technicians. Now he contributes to business development, helping with the company’s Facebook page and internet advertising when he isn’t in school. In their free time, daughters Ashleigh, 20,

a college student, and Aryanna, 15, a high school student, help in the office by dispatching technicians, handling purchase orders and billing.

At this point, it’s uncertain whether the next generation will continue in the family business, and Christine and Mark choose not to pressure them into it.

“I think the kids like it. They grew up with it and enjoy the atmosphere,” Armstrong says. “But we told them to get an education first and find out what they’re going to do. We don’t push this place to them. They all come in and do their part, but we don’t know where it will end up. Who knows what the future holds for them and our company?”




profile ROTO-ROOTER OF SYRACUSEOWNERS: Christine Bauer-Armstrong and Mark Armstrong

SERVICE AREA: Onondaga County, N.Y.

YEARS IN BUSINESS: 125

STAFF: 11

SERVICES: Plumbing and drain/sewer cleaning, jetting and CCTV inspection, location, specializing in emergency service

WEBSITE: www.roto-rooter-syracuse.com


(continued)

1/2-ton pick-up. Each service van has a Roto-Rooter 9000 drain cleaner (for 3-inch up to 10-inch pipes at 250 feet) and a Roto-Rooter 5000 drain cleaner (for 1 1/4- up to 4-inch pipes at 100 feet), as well as five RIDGID KJ1750 water jetters. The company also has two RIDGID 100-foot SeeSnake video inspection systems, one 200-foot SeeSnake, and several RIDGID NaviTrack Scout line locators. For bigger projects, technicians use a US Jetting trailer-mounted water jetter with a 300-gallon tank that provides 18 gpm at 4000 psi.

“Customers can’t wait because every call is an emergency. We need the equipment to do the work or we could lose it to the competition,” Armstrong says.

Two more 300 gpm trailer-mounted water jetters are also being added to the fleet. Although Armstrong considered a larger-capacity jetter, the higher pressure units available today make it easier to complete a job with less water.

“The 300-gallon trailer unit won’t put too much wear and tear on the vans,” Armstrong says. “We drag it around in the winter and there are many hills in this area, so we don’t want to put more stress on the service vans. We get outstanding pressure with less water volume, but I stay away from anything under 18 gallons per minute. I’m a fan of using more water.”

The company is also looking to build future business by getting back into excavating and adding a vacuum truck to its fleet.

Rick Cashman uses a mirror to cast light down a residential pipe in East Syracuse. Reflected sunlight illuminates better then a flashlight.

Service technician Rick Cashman looks for a pipe dropping over the mainline to determine where he will need to jet to in a hospital basement in Downtown Syracuse. (Irving Avenue)

AT THE READYAlthough the company installed more new construction plumbing in its

earlier years, Armstrong saw a greater need for emergency service in the area, and today they focus on 24/7 emergency plumbing repairs and drain and sewer cleaning.

“When people want something done now, the timeframe doesn’t matter,” Armstrong says. “It isn’t 9 to 5. The world we live in is more immediate, more ‘right here and now.’ They don’t feel like waiting and will call three competi-tors to see who gets there first. We need to respond quickly and be the leader, so we make sure we aren’t busy doing other things and can strictly focus on emergency service.”

Although emergency service makes scheduling staff difficult, Armstrong says employees are never standing around for long. During downtime, the staff cleans and maintains equipment and vehicles.

The company currently has five Chevy 1/4-ton service vans and a Chevy

“The way we look at it, we’re not just here to do the

work today. We want to build a relationship

so customers have the same service

technician year after year.”Mark Armstrong

The Bauer family moved its plumbing company into a building just south of downtown Syracuse in 1927. The building, which was built by the family in 1913, included a showroom to display fixtures, dishwashers and toilets. But as the popularity of stores such as Sears grew, customers found other options for such items, so Bauer Plumbing discontinued its showroom.

In the 1970s, the neighborhood was in decline, resulting in graffiti and property damage. Bauer Plumbing boarded up its windows and closed its service fences to prevent vandalism. However, customers wondered whether the company was still located there. The owners considered moving to new offices, but decided to stay because of the building’s central location and proximity to the expressway.

About 25 years ago, Mark Armstrong started to improve the property, first by painting over graffiti, and then removing the boards from the windows. Eventually the graffiti stopped and the property became more inviting. Now Mark and his wife, Christine, rent business space to other companies, creating a more vibrant business district.

“Things are turning around in this area, and we wanted to be a big part of it by offering it up to other businesses,” Armstrong says. “People care about this area changing for the better. They know we are part of that growth and vision to help our town crawl out of a bad situation.”

Roto-Rooter has earned recognition for participating in the revitalization of the neighborhood.

BUILDING RESTORATION IMPROVESIMAGE AND NEIGHBORHOOD

Service technician John Correia uses a Gen II Wireless US Jetting high-velocity trailer jetter to cache out a grease trap and clean a line for a pizza shop in downtown Syracuse.

www.cleaner.com • Since 1985 September 2013 19(continued)

1/2-ton pick-up. Each service van has a Roto-Rooter 9000 drain cleaner (for 3-inch up to 10-inch pipes at 250 feet) and a Roto-Rooter 5000 drain cleaner (for 1 1/4- up to 4-inch pipes at 100 feet), as well as five RIDGID KJ1750 water jetters. The company also has two RIDGID 100-foot SeeSnake video inspection systems, one 200-foot SeeSnake, and several RIDGID NaviTrack Scout line locators. For bigger projects, technicians use a US Jetting trailer-mounted water jetter with a 300-gallon tank that provides 18 gpm at 4000 psi.

“Customers can’t wait because every call is an emergency. We need the equipment to do the work or we could lose it to the competition,” Armstrong says.

Two more 300 gpm trailer-mounted water jetters are also being added to the fleet. Although Armstrong considered a larger-capacity jetter, the higher pressure units available today make it easier to complete a job with less water.

“The 300-gallon trailer unit won’t put too much wear and tear on the vans,” Armstrong says. “We drag it around in the winter and there are many hills in this area, so we don’t want to put more stress on the service vans. We get outstanding pressure with less water volume, but I stay away from anything under 18 gallons per minute. I’m a fan of using more water.”

The company is also looking to build future business by getting back into excavating and adding a vacuum truck to its fleet.

Rick Cashman uses a mirror to cast light down a residential pipe in East Syracuse. Reflected sunlight illuminates better then a flashlight.

Service technician Rick Cashman looks for a pipe dropping over the mainline to determine where he will need to jet to in a hospital basement in Downtown Syracuse. (Irving Avenue)

AT THE READYAlthough the company installed more new construction plumbing in its

earlier years, Armstrong saw a greater need for emergency service in the area, and today they focus on 24/7 emergency plumbing repairs and drain and sewer cleaning.

“When people want something done now, the timeframe doesn’t matter,” Armstrong says. “It isn’t 9 to 5. The world we live in is more immediate, more ‘right here and now.’ They don’t feel like waiting and will call three competi-tors to see who gets there first. We need to respond quickly and be the leader, so we make sure we aren’t busy doing other things and can strictly focus on emergency service.”

Although emergency service makes scheduling staff difficult, Armstrong says employees are never standing around for long. During downtime, the staff cleans and maintains equipment and vehicles.

The company currently has five Chevy 1/4-ton service vans and a Chevy

“The way we look at it, we’re not just here to do the

work today. We want to build a relationship

so customers have the same service

technician year after year.”Mark Armstrong

The Bauer family moved its plumbing company into a building just south of downtown Syracuse in 1927. The building, which was built by the family in 1913, included a showroom to display fixtures, dishwashers and toilets. But as the popularity of stores such as Sears grew, customers found other options for such items, so Bauer Plumbing discontinued its showroom.

In the 1970s, the neighborhood was in decline, resulting in graffiti and property damage. Bauer Plumbing boarded up its windows and closed its service fences to prevent vandalism. However, customers wondered whether the company was still located there. The owners considered moving to new offices, but decided to stay because of the building’s central location and proximity to the expressway.

About 25 years ago, Mark Armstrong started to improve the property, first by painting over graffiti, and then removing the boards from the windows. Eventually the graffiti stopped and the property became more inviting. Now Mark and his wife, Christine, rent business space to other companies, creating a more vibrant business district.

“Things are turning around in this area, and we wanted to be a big part of it by offering it up to other businesses,” Armstrong says. “People care about this area changing for the better. They know we are part of that growth and vision to help our town crawl out of a bad situation.”

Roto-Rooter has earned recognition for participating in the revitalization of the neighborhood.

BUILDING RESTORATION IMPROVESIMAGE AND NEIGHBORHOOD

Service technician John Correia uses a Gen II Wireless US Jetting high-velocity trailer jetter to cache out a grease trap and clean a line for a pizza shop in downtown Syracuse.


OLDEST NAME IN THE BUSINESS— Over 100 YEARS OLD —

Allan J. Coleman – Since 1905 Call us today! 773-728-2400

5725 North Ravenswood Avenue • Chicago, IL 60660 • [email protected]

PHCC MEMBER

Repair Center for: RIDGID SeeSnake, Gen-Eye, Radiodetection, Electric Eel, Vision Technology, Insight Vision & Spartan Cameras Fast Turnaround Time

Special pricingon all

General jetters, cameras and

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CALL FOR

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Ask what the

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StoneAge® Warthog® Nozzles

WV-1/4" (2-4" lines)

WD-1 1/4" (8-36" lines)

WS-1/2" (4-8" lines)

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WT-3/8" (3-6" lines)

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Allan J. Coleman – Since 1905 Allan J. Coleman – Since 1905 Allan J. Coleman – Since 1905

RECESSION RECOVERY

The company posted a consistently strong performance over the last several decades, but it took a hard hit in 2009 due to the recession, with a 20 per-cent profit loss. Customers – both commercial and residential – held off longer on plumbing and drain fixes, or attempted to do the work themselves. Plus, when the housing market abruptly stopped, tradesmen, especially those trained in heating and AC, flooded the plumbing market. Suddenly, there were more people doing plumbing work but fewer jobs available.

Despite the hard times, the company didn’t lay off any workers and has been able to build profits back to its pre-recession levels. Over the last four years, the company saw slow and steady growth due to partnerships, consistent quality and strong advertising.

Roto-Rooter has built relationships with property management compa-nies that serve the maintenance needs for retail properties such as restaurant chains, stores and malls. Armstrong seeks out property managers to become

their plumber of choice for servicing a variety of locations.

After a long history of quality work, many area plumbers also call on the company to subcontract their sewer, drain and pipeline cleaning, even though they may be considered competitors.

“The area plumbers trust us and know who we are, so they may refer us to their customers, and they know we won’t attempt to take their customers,” Armstrong says.

BUILDING RELATIONSHIPS

A clean image gives potential customers peace of mind, which helps build loyalty. Roto-Rooter has a strict policy that all technicians be in blue uniforms and have clean white vans.

“If the person knocking at the door is in a ripped T-shirt and dirty jeans, a customer may be worried about the job getting done,” Armstrong says. “They want to know he’s from a reputable company that they can call back if there is a problem. The look is as important as the knowledge.”

Many of the service technicians at Roto-Rooter have been with the company for five to seven years, so they have built trusting relationships with customers, sometimes being requested by name. Building long-term relationships is at the core of the company’s customer service philosophy.

“The way we look at it, we’re not just here to do the work today. We want to build a relationship so customers have the same service technician year after year,” Armstrong says. “Customers can be comfortable with that person in their home. Depending on the emergency, they might be willing to wait because they want that technician,” Armstrong says. “I really like that.”

Aggressive advertising has helped the company stay top of mind, even dur-ing slow periods. The company has advertised on radio, billboards, television, magazines, newspapers, the Internet and phone books, often using high-value coupons to attract customers.

“We are getting a lot of new business. We do mass mailings to send informa-tion and coupons to touch everyone so they know who we are,” Armstrong says. “With our 24/7 availability, we know they may not need us right now, but we want to make sure they know who we are when a problem comes up. If they’ve heard of us and know we’ve been here forever, they remember us and give us a call.” C

RIDGID800/769-7743www.ridgid.com(See ads on pages 7, 49)

US Jetting, LLC800/538-8464www.usjetting.com(See ad page 63)

more info

ABOVE: Senior service technician Ryan Webb uses a Roto-Rooter 9000 cable drain cleaning machine to double vent a residential line in West Syracuse. LEFT: Mike Reeves (left) and Rick Cashman use a Gen II Wireless US Jetting high-velocity trailer jetter to clean out a residential sewer lateral in East Syracuse.

OLDEST NAME IN THE BUSINESS— Over 100 YEARS OLD —



PHCC MEMBER

Repair Center for: RIDGID SeeSnake, Gen-Eye, Radiodetection, Electric Eel, Vision Technology, Insight Vision & Spartan Cameras Fast Turnaround Time

Special pricingon all

General jetters, cameras and

machines

CALL FOR

GENERAL

SPECIALS

Ask what the

can do for you?

StoneAge® Warthog® Nozzles

WV-1/4" (2-4" lines)

WD-1 1/4" (8-36" lines)

WS-1/2" (4-8" lines)

WH-1/2 & 3/4"

(6-18" lines)

WT-3/8" (3-6" lines)

WG-1" (8-36" lines)

Allan J. Coleman – Since 1905 Allan J. Coleman – Since 1905 Allan J. Coleman – Since 1905

RECESSION RECOVERY

The company posted a consistently strong performance over the last several decades, but it took a hard hit in 2009 due to the recession, with a 20 per-cent profit loss. Customers – both commercial and residential – held off longer on plumbing and drain fixes, or attempted to do the work themselves. Plus, when the housing market abruptly stopped, tradesmen, especially those trained in heating and AC, flooded the plumbing market. Suddenly, there were more people doing plumbing work but fewer jobs available.

Despite the hard times, the company didn’t lay off any workers and has been able to build profits back to its pre-recession levels. Over the last four years, the company saw slow and steady growth due to partnerships, consistent quality and strong advertising.

Roto-Rooter has built relationships with property management compa-nies that serve the maintenance needs for retail properties such as restaurant chains, stores and malls. Armstrong seeks out property managers to become

their plumber of choice for servicing a variety of locations.

After a long history of quality work, many area plumbers also call on the company to subcontract their sewer, drain and pipeline cleaning, even though they may be considered competitors.

“The area plumbers trust us and know who we are, so they may refer us to their customers, and they know we won’t attempt to take their customers,” Armstrong says.

BUILDING RELATIONSHIPS

A clean image gives potential customers peace of mind, which helps build loyalty. Roto-Rooter has a strict policy that all technicians be in blue uniforms and have clean white vans.

“If the person knocking at the door is in a ripped T-shirt and dirty jeans, a customer may be worried about the job getting done,” Armstrong says. “They want to know he’s from a reputable company that they can call back if there is a problem. The look is as important as the knowledge.”

Many of the service technicians at Roto-Rooter have been with the company for five to seven years, so they have built trusting relationships with customers, sometimes being requested by name. Building long-term relationships is at the core of the company’s customer service philosophy.

“The way we look at it, we’re not just here to do the work today. We want to build a relationship so customers have the same service technician year after year,” Armstrong says. “Customers can be comfortable with that person in their home. Depending on the emergency, they might be willing to wait because they want that technician,” Armstrong says. “I really like that.”

Aggressive advertising has helped the company stay top of mind, even dur-ing slow periods. The company has advertised on radio, billboards, television, magazines, newspapers, the Internet and phone books, often using high-value coupons to attract customers.

“We are getting a lot of new business. We do mass mailings to send informa-tion and coupons to touch everyone so they know who we are,” Armstrong says. “With our 24/7 availability, we know they may not need us right now, but we want to make sure they know who we are when a problem comes up. If they’ve heard of us and know we’ve been here forever, they remember us and give us a call.” C


US Jetting, LLC800/538-8464www.usjetting.com(See ad page 63)

more info

ABOVE: Senior service technician Ryan Webb uses a Roto-Rooter 9000 cable drain cleaning machine to double vent a residential line in West Syracuse. LEFT: Mike Reeves (left) and Rick Cashman use a Gen II Wireless US Jetting high-velocity trailer jetter to clean out a residential sewer lateral in East Syracuse.


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hopping for a new CCTV inspection van can be overwhelming. With so many pipeline inspection equipment manufacturers, narrowing down the search to just one can be a challenge.

Keep in mind that manufacturers have salespeople who will come out and demonstrate their equipment. They will explain the features and benefits of the equipment. But at the end of the day, the choice can still be confusing because each brand offers a range of options.

The right CCTV inspection van for the drain-cleaning company down the street may not be the right choice for your business. It’s important to identify what you need and to understand how inspection equipment differs among manufacturers.

LONG-TERM RELATIONSHIP

The major difference among manufacturers, and in my opinion the most important, is the service they provide. Buying an inspection van isn’t like buying a car. There are hundreds of places you can take your personal vehicle to be repaired. And contact with the car manufacturer normally ceases once you drive it off the lot.

This is not the case with CCTV inspection vans. You enter into a long-term relationship with the manufacturer, and in most cases the distributor, too. Pipeline inspection equipment needs regular service. Equipment will break down whether it’s new or old. You are operating sensitive — and expensive — electronic equipment that is being introduced into a very hostile environment. In addition, you entrust equipment to employees who may not treat it as carefully as they should.

SERVICE COMES FIRSTService is a crucial part of the purchasing process. When it comes to

service, make sure to ask the right questions before buying a CCTV inspection van.

Service options are usually limited to manufacturers and distributors. Your relationship with them can dictate the success or failure of your pipeline inspection program.

Ask the manufacturer or distributor these questions:•Where is the repair facility located?•What repairs can the local distributor make? At what point does equip-

ment need to be shipped to the manufacturer?•What is the expected turnaround time for repairs?• If the repair is going to take awhile, are loaners available so crews can

keep working? Waiting a week or more for equipment to be returned after it’s shipped

across the country for a repair is unacceptable. You need a quick turnaround time to get your crews back to work. You should be assured that equipment will be serviced as quickly and efficiently as possible with minimal downtime.

The above questions should be answered before purchasing any equipment. Once you own it, the service options are limited. Make sure the service agreement you are entering into is acceptable and agreed to in writing.

Take a look at a good selection of CCTV inspection products to pack inside your new service van in this month’s Product Focus on page 68. C

Prepare for the Big PurchaseSHOPPING FOR YOUR NEXT CCTV INSPECTION VAN REQUIRES CAREFUL CONSIDERATION OF SEVERAL IMPORTANT FACTORS

BY JIM AANDERUD

S

ABOUT THE AUTHOR Jim Aanderud is owner of Innerline Engineering, a video pipeline inspection company based in Corona, Calif.

Service options are usually limited to manufacturers and

distributors. Your relationship with them can dictate the

success or failure of your pipeline inspection program.

FEATURE

This story originally appeared as an Online Exclusive at www.cleaner.com.

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CUES Wireless Base Station Portable CCTV Inspection System

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ftftftpftftft, ftftfty-ftft-ftftft ftyftftftft ftftft pftpft ftftzftft ftftftgftftg ftftftft 6” - 200” GO WHERE NO OTHER TRUCK SYSTEM CAN GO

The CUES Wireless Base Station is Compatible with our Digital Universal Side Scanning Camera! FAST DELIVERYon

replacement parts

Contact us for more information:

Phone: 717-428-1477Fax: 717-428-2865Email: [email protected]

250 N. Main St.Jacobus, PA 17407 USAWe accept most

major credit cards

www.trytek.comHundreds

in use!Serving the

industry for over 25 years

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hopping for a new CCTV inspection van can be overwhelming. With so many pipeline inspection equipment manufacturers, narrowing down the search to just one can be a challenge.

Keep in mind that manufacturers have salespeople who will come out and demonstrate their equipment. They will explain the features and benefits of the equipment. But at the end of the day, the choice can still be confusing because each brand offers a range of options.

The right CCTV inspection van for the drain-cleaning company down the street may not be the right choice for your business. It’s important to identify what you need and to understand how inspection equipment differs among manufacturers.

LONG-TERM RELATIONSHIP

The major difference among manufacturers, and in my opinion the most important, is the service they provide. Buying an inspection van isn’t like buying a car. There are hundreds of places you can take your personal vehicle to be repaired. And contact with the car manufacturer normally ceases once you drive it off the lot.

This is not the case with CCTV inspection vans. You enter into a long-term relationship with the manufacturer, and in most cases the distributor, too. Pipeline inspection equipment needs regular service. Equipment will break down whether it’s new or old. You are operating sensitive — and expensive — electronic equipment that is being introduced into a very hostile environment. In addition, you entrust equipment to employees who may not treat it as carefully as they should.

SERVICE COMES FIRSTService is a crucial part of the purchasing process. When it comes to

service, make sure to ask the right questions before buying a CCTV inspection van.

Service options are usually limited to manufacturers and distributors. Your relationship with them can dictate the success or failure of your pipeline inspection program.

Ask the manufacturer or distributor these questions:•Where is the repair facility located?•What repairs can the local distributor make? At what point does equip-

ment need to be shipped to the manufacturer?•What is the expected turnaround time for repairs?• If the repair is going to take awhile, are loaners available so crews can

keep working? Waiting a week or more for equipment to be returned after it’s shipped

across the country for a repair is unacceptable. You need a quick turnaround time to get your crews back to work. You should be assured that equipment will be serviced as quickly and efficiently as possible with minimal downtime.

The above questions should be answered before purchasing any equipment. Once you own it, the service options are limited. Make sure the service agreement you are entering into is acceptable and agreed to in writing.

Take a look at a good selection of CCTV inspection products to pack inside your new service van in this month’s Product Focus on page 68. C

Prepare for the Big PurchaseSHOPPING FOR YOUR NEXT CCTV INSPECTION VAN REQUIRES CAREFUL CONSIDERATION OF SEVERAL IMPORTANT FACTORS

BY JIM AANDERUD

S

ABOUT THE AUTHOR Jim Aanderud is owner of Innerline Engineering, a video pipeline inspection company based in Corona, Calif.

Service options are usually limited to manufacturers and

distributors. Your relationship with them can dictate the

success or failure of your pipeline inspection program.

FEATURE

This story originally appeared as an Online Exclusive at www.cleaner.com.

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CUES Wireless Base Station Portable CCTV Inspection System

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ftftftpftftft, ftftfty-ftft-ftftft ftyftftftft ftftft pftpft ftftzftft ftftftgftftg ftftftft 6” - 200” GO WHERE NO OTHER TRUCK SYSTEM CAN GO

The CUES Wireless Base Station is Compatible with our Digital Universal Side Scanning Camera!


The new Ditch Witch® FX50 vacuum excavator increases your productivity from start to �nish. With its outstanding suction and water pressure, the 49-hp (36.5 kW) FX50 is made for every phase of your installation project, from damage prevention to cleanup of all types of spills, HDD �uids, and jobsite debris. Optional reverse �ow makes it easy to of�oad spoils, and standard hydraulic tank doors simplify operation. Plus, numerous options allow you to customize your FX50 for municipal projects such as exercising valves. See your dealer for more information, or visit ditchwitch.com.

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EVERY JOBSITE BEGINS AND ENDS WITH THE FX50.Improved 3-D spray

pattern cleans fasterNLB’s new 3-D tank cleaning head, the Torrent™ 50, optimizes the pattern of our powerful rotating water jets for better coverage than ever. Other great features include:

� flows of 50 gpm at pressures to 20,000 psi (600 hp) � high-pressure seals last hundreds of hours and are easy to replace � fits through a 6” opening � adjustable rotational speed � multiple nozzle arm designs to suit your needs

To see how the Torrent 50 (or our other hard-working Torrent heads) can boost your productivity, call 877-NLB-7988 today.

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www.nlbcorp.com • e-mail: [email protected]

The new Ditch Witch® FX50 vacuum excavator increases your productivity from start to �nish. With its outstanding suction and water pressure, the 49-hp (36.5 kW) FX50 is made for every phase of your installation project, from damage prevention to cleanup of all types of spills, HDD �uids, and jobsite debris. Optional reverse �ow makes it easy to of�oad spoils, and standard hydraulic tank doors simplify operation. Plus, numerous options allow you to customize your FX50 for municipal projects such as exercising valves. See your dealer for more information, or visit ditchwitch.com.

©2013 The Charles Machine Works, Inc.

EVERY JOBSITE BEGINS AND ENDS WITH THE FX50.


hen you work with something every day, it’s easy to become a bit lax when it comes to simple precautions to minimize the risk of injury or illness. Working with human waste brings with it several health risks that, while they may be rare, could be severe.

Tetanus, salmonella, viral hepatitis, E. coli, leptospirosis, and parasites like Giardia and Cryptosporidium are the most common threats from raw sewage, but there are several others. Illnesses resulting from exposure can be life threatening or life altering, such as:

•Tetanus – Painful muscle contractions, including lockjaw that can make it difficult to open your mouth or swallow. Death is possible through suffocation, but it is treatable, and a vaccine can prevent tetanus. Adults should get a booster every 10 years or after a bad cut or burn.

•Salmonella – Diarrhea, fever, abdominal cramps. Symptoms can be severe and cause hospitalization. The infection may spread to the blood stream and through the rest of the body, which can cause death. It can also lead to chronic arthritis.

•Viral hepatitis (mainly B and C) – Swelling of the liver that can cause many complications, including liver scarring and cirrhosis. Viral hepatitis is the leading cause of liver cancer and the most common reason for the need for liver transplants, according to the Centers for Disease Control and Prevention.

• E. coli – Diarrhea, urinary tract infections, respiratory illness, pneumonia and other symptoms and illnesses. It is a common cause of food poisoning. It can lead to life-threatening kidney failure.

•Leptospirosis – Kidney damage, meningitis, liver failure, respiratory distress and death. Symptoms can be mistaken for other diseases, and some people have no symptoms.

• Giardia and Crypto – Intestinal illness including diarrhea, nausea and abdominal cramps. The worst epidemic of cryptosporidium cases in the U.S. happened in Wisconsin in 1993, resulting in 400,000 illnesses and 60 deaths.

It doesn’t take much to be exposed when working with raw sewage, but it likewise doesn’t take much to prevent that exposure. The Center for Construction Research and Training warns that workers should assume that contamination is present anytime they are working near wastewater and use personal protective equipment to prevent exposure. Among its guidelines:

•Use liquid-proof gloves, boots and eye/face protection when in direct contact with raw sewage. Face shields should be used where splashing is anticipated. Skin protection is especially important if skin is chapped, burned, cut or otherwise damaged. Puncture-resistant gloves should be used when working with items that may cause cuts.

•Wash reusable clothing commercially at high temperatures (160º F) to ensure that all organisms are destroyed. Contaminated clothing and PPE should be kept away from eating and food storage areas.

•Wash hands and face regularly with soap and water, especially before eating, smoking and drinking.

•Keep hands out of nose, mouth, eyes and ears.•Keep fingernails short.•Shower daily.•Store and consume food only in designated areas.•Clean, treat and report any cuts or punctures immediately. Consider all

wounds as potentially infected. While OSHA doesn’t consider raw sewage as a regulated waste product, it

does require employers to protect workers from hazards and infectious material, such as with proper personal protective equipment and by communicating with workers about workplace hazards.

Simple steps can protect you from illness and injury; the most important part always being aware when it comes to safety on the job. C

Biohazards a Real ThreatAWARENESS AND SIMPLE PRECAUTIONS CAN PREVENT SERIOUS ILLNESSES LURKING IN WASTEWATER

BY DOUG DAY

SAFETYFIRST

W

Have you seen the Cleaner E-Zine?

Go to www.cleaner.com to view


www.cleaner.com | JULY 2013

NEW YORK-BASED KANDEY COMPANY EYES NEW OPPORTUNITIES AND CHARGES FORWARD IN FULL GROWTH MODE PAGE 20

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MONEY MACHINESWell stocked trucks get the job done

BETTER BUSINESSSupporting your community brings rewards

ANNUAL BUYER’S GUIDE

It doesn’t take much to be exposed when working

with raw sewage, but it likewise doesn’t take

much to prevent that exposure.


Complete Details At

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» Records to SD card (NOT INCLUDED)

» High Quality Color Camera

» 1-3/8" Diameter Camera Head

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» Stainless Steel Camera Body With Sapphire Lens

» Water Resistant Camera Head

» 9 White LED Lights w/Dimmer

» 12" Steel Spring Leader

» 130' long, 3/8" Super Slick Push Cable

» 20" Storage Reel

» Operates On 120 Volt Electricity

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hen you work with something every day, it’s easy to become a bit lax when it comes to simple precautions to minimize the risk of injury or illness. Working with human waste brings with it several health risks that, while they may be rare, could be severe.

Tetanus, salmonella, viral hepatitis, E. coli, leptospirosis, and parasites like Giardia and Cryptosporidium are the most common threats from raw sewage, but there are several others. Illnesses resulting from exposure can be life threatening or life altering, such as:

•Tetanus – Painful muscle contractions, including lockjaw that can make it difficult to open your mouth or swallow. Death is possible through suffocation, but it is treatable, and a vaccine can prevent tetanus. Adults should get a booster every 10 years or after a bad cut or burn.

•Salmonella – Diarrhea, fever, abdominal cramps. Symptoms can be severe and cause hospitalization. The infection may spread to the blood stream and through the rest of the body, which can cause death. It can also lead to chronic arthritis.

•Viral hepatitis (mainly B and C) – Swelling of the liver that can cause many complications, including liver scarring and cirrhosis. Viral hepatitis is the leading cause of liver cancer and the most common reason for the need for liver transplants, according to the Centers for Disease Control and Prevention.

• E. coli – Diarrhea, urinary tract infections, respiratory illness, pneumonia and other symptoms and illnesses. It is a common cause of food poisoning. It can lead to life-threatening kidney failure.

•Leptospirosis – Kidney damage, meningitis, liver failure, respiratory distress and death. Symptoms can be mistaken for other diseases, and some people have no symptoms.

• Giardia and Crypto – Intestinal illness including diarrhea, nausea and abdominal cramps. The worst epidemic of cryptosporidium cases in the U.S. happened in Wisconsin in 1993, resulting in 400,000 illnesses and 60 deaths.

It doesn’t take much to be exposed when working with raw sewage, but it likewise doesn’t take much to prevent that exposure. The Center for Construction Research and Training warns that workers should assume that contamination is present anytime they are working near wastewater and use personal protective equipment to prevent exposure. Among its guidelines:

•Use liquid-proof gloves, boots and eye/face protection when in direct contact with raw sewage. Face shields should be used where splashing is anticipated. Skin protection is especially important if skin is chapped, burned, cut or otherwise damaged. Puncture-resistant gloves should be used when working with items that may cause cuts.

•Wash reusable clothing commercially at high temperatures (160º F) to ensure that all organisms are destroyed. Contaminated clothing and PPE should be kept away from eating and food storage areas.

•Wash hands and face regularly with soap and water, especially before eating, smoking and drinking.

•Keep hands out of nose, mouth, eyes and ears.•Keep fingernails short.•Shower daily.•Store and consume food only in designated areas.•Clean, treat and report any cuts or punctures immediately. Consider all

wounds as potentially infected. While OSHA doesn’t consider raw sewage as a regulated waste product, it

does require employers to protect workers from hazards and infectious material, such as with proper personal protective equipment and by communicating with workers about workplace hazards.

Simple steps can protect you from illness and injury; the most important part always being aware when it comes to safety on the job. C

Biohazards a Real ThreatAWARENESS AND SIMPLE PRECAUTIONS CAN PREVENT SERIOUS ILLNESSES LURKING IN WASTEWATER

BY DOUG DAY

SAFETYFIRST

W

Have you seen the Cleaner E-Zine?

Go to www.cleaner.com to view









It doesn’t take much to be exposed when working

with raw sewage, but it likewise doesn’t take

much to prevent that exposure.


Complete Details At

www.AmazingMachinery.com

» 7" Flat Screen LCD in ABS Case

» Records to SD card (NOT INCLUDED)

» High Quality Color Camera

» 1-3/8" Diameter Camera Head

» 512 Hz Sonde Transmitter (8'-15')

» Stainless Steel Camera Body With Sapphire Lens

» Water Resistant Camera Head

» 9 White LED Lights w/Dimmer

» 12" Steel Spring Leader

» 130' long, 3/8" Super Slick Push Cable

» 20" Storage Reel

» Operates On 120 Volt Electricity


SYSTEM INCLUDES

130' SEWER

CAMERA with

512HZ SONDE

SALE PriceSALE Price

$1995.00SALE Price

$$$589589589589589589$589$$$589$589$589$$$589$ .00.00.00

Add This Locatorto Any Camera!

Only 589589589589589589.00.00.00


Add This LocatorAdd This Locatorto Any Camera!

2160 S Lee Hwy. • Cleveland, TN 373112160 S Lee Hwy. • Cleveland, TN 373112160 S Lee Hwy. • Cleveland, TN 373111-800-504-7435

Sewer Camera Repair Center Now Open


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There was a time when Don Bennett and the Public Works crews in Corvallis, Oregon, did all their root control with mechanical cutters — but the roots just grew back bigger and tougher.

Then they discovered RootX, the proven root killer used by municipalities in all 50 states. Now, RootX gives the crews in Corvallis a smarter solution. Within a month after application, roots are dead and dying — and lines stay clear for up to 24 months. Guaranteed.

Ready to find out more? Email us at [email protected], or give us a call at 1-800-844-4974.

Don BennettCity of Corvallis, ORPublic Works Department


Rootx_Efficacy.indd 1 8/5/13 10:23 AM

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THE RIGHT SOLUTION. RIGHT NOW.

www.rootx.com

“ ROOTXJUSTWORKS.”

There was a time when Don Bennett and the Public Works crews in Corvallis, Oregon, did all their root control with mechanical cutters — but the roots just grew back bigger and tougher.

Then they discovered RootX, the proven root killer used by municipalities in all 50 states. Now, RootX gives the crews in Corvallis a smarter solution. Within a month after application, roots are dead and dying — and lines stay clear for up to 24 months. Guaranteed.


Don BennettCity of Corvallis, ORPublic Works Department


Rootx_Efficacy.indd 1 8/5/13 10:23 AM


ries Industries introduced the company’s PM6000 side-scanning sewer and drainline inspection camera system at the 2013 Pumper & Cleaner Environmental Expo held Feb. 25-28 in Indianapolis, Ind. More than 8,418 people representing 3,730 companies attend-

ed the annual event geared toward professionals in the septic, sewer cleaning and portable sanitation industry.

The PM6000 system is designed to provide municipalities and contrac-tors with an adaptable, cost-effective solution generating flat view and video inspection images. According to Aries Chief Technology Officer Mike McGrew, the system improves productivity with rapid inspections and accurate, detailed condition assessments. The prospect of increased efficiency caused many Expo attendees to take note.

“I’d say the PM6000 went over extremely well at the Expo,” says McGrew. “We put a year and a half into the research and development of this product, and were pretty excited to have it at the Expo. A lot of the people I talked to were intrigued by the time it could potentially save doing sewer and drainline inspections.”

The camera provides simultaneous full-motion video and lay-flat inspec-tion images using a virtual pan-and-tilt display. It is designed for high-resolution inspection of lined 6-inch and larger sewer and drainlines. The system is plug-in compatible with existing Aries systems and fits on several types of Aries tractor transporters designed for use in multiple environments. McGrew pointed out that the system integrates easily with industry-standard software and has several other features that make it efficient for use in inspection and repair operations.

“With traditional pan-and-tilt camera systems, operators slowly inspect lines, stopping to examine each defect one at a time to create a record, which takes substantial time and creates possible inconsistencies,” says McGrew. “With the PM6000, the operator just sets the camera on the tractor and lets it

inspect the whole pipe. The entire video is processed to provide an easy-to-read, lay-flat view of the inside of the pipeline, making defects simple to spot. One technician can handle the entire process.”

The system integrates easily to multi-conductor or single-conductor Aries systems, and captures industry-standard NTSC high-definition video files for full motion viewing. The lack of moving camera parts also improves reliability.

“It’s a great combination of our new and existing hardware and software,” says McGrew. “The camera is higher resolution than we’ve ever used before, and the software is cutting-edge, so the final record is extremely accurate. Between that and no longer having to treat the pipeline defect by defect, municipalities and contractors will see a big increase in consistency and productivity.”

McGrew said that several of Aries Industries’ longtime customers were ex-cited to see the PM6000 prototype in Indianapolis.

“A few knew we’ve been working on a side-scanning camera, and our booth was the first place they stopped in Indy,” says McGrew. “We sold several units right there at the show, and have many other interested parties to follow up with. We were excited to gauge the reaction from the crowd, and it actually exceeded our expectations. Everyone in our Indy crew is pleased.” 800/234-7205; www.ariesindustries.com. C

Rapid and Accurate AssessmentARIES UNVEILS NEW SIDE-SCANNING INSPECTION CAMERA SYSTEM AT 2013 EXPO

BY CRAIG MANDLI

A

EXPOSPOTLIGHT

Chris Schneider explains the features of the new Aries PM6000 side-scanning sewer and drainline inspection camera. (Photo by Ed Wodalski)

Offering maximum flexibility, the new Supersucker® HDX performs

superior waste removal and bulk material recovery as well as tank

cleaning, potholing and other hydro excavating functions.

And it’s available with Super Products’ latest

innovation, the Acculevel™Load Sensor System.

HDXSupersucker

The best just got better!

ACCU LEVELLoad Sensor System

800.837.9711 • superproductsllc.com

Super Products LLC...Living up to our name.

Supersucker

SS HDX Cole Ad 051713_Layout 1 5/17/13 10:08 AM Page 1

Do you have a Tough Job story to tell? Drop us a line at [email protected] and tell us about how you met a serious jobsite challenge to delight a customer.

Meeting aCHALLENGE?

ries Industries introduced the company’s PM6000 side-scanning sewer and drainline inspection camera system at the 2013 Pumper & Cleaner Environmental Expo held Feb. 25-28 in Indianapolis, Ind. More than 8,418 people representing 3,730 companies attend-

ed the annual event geared toward professionals in the septic, sewer cleaning and portable sanitation industry.

The PM6000 system is designed to provide municipalities and contrac-tors with an adaptable, cost-effective solution generating flat view and video inspection images. According to Aries Chief Technology Officer Mike McGrew, the system improves productivity with rapid inspections and accurate, detailed condition assessments. The prospect of increased efficiency caused many Expo attendees to take note.

“I’d say the PM6000 went over extremely well at the Expo,” says McGrew. “We put a year and a half into the research and development of this product, and were pretty excited to have it at the Expo. A lot of the people I talked to were intrigued by the time it could potentially save doing sewer and drainline inspections.”

The camera provides simultaneous full-motion video and lay-flat inspec-tion images using a virtual pan-and-tilt display. It is designed for high-resolution inspection of lined 6-inch and larger sewer and drainlines. The system is plug-in compatible with existing Aries systems and fits on several types of Aries tractor transporters designed for use in multiple environments. McGrew pointed out that the system integrates easily with industry-standard software and has several other features that make it efficient for use in inspection and repair operations.

“With traditional pan-and-tilt camera systems, operators slowly inspect lines, stopping to examine each defect one at a time to create a record, which takes substantial time and creates possible inconsistencies,” says McGrew. “With the PM6000, the operator just sets the camera on the tractor and lets it

inspect the whole pipe. The entire video is processed to provide an easy-to-read, lay-flat view of the inside of the pipeline, making defects simple to spot. One technician can handle the entire process.”

The system integrates easily to multi-conductor or single-conductor Aries systems, and captures industry-standard NTSC high-definition video files for full motion viewing. The lack of moving camera parts also improves reliability.

“It’s a great combination of our new and existing hardware and software,” says McGrew. “The camera is higher resolution than we’ve ever used before, and the software is cutting-edge, so the final record is extremely accurate. Between that and no longer having to treat the pipeline defect by defect, municipalities and contractors will see a big increase in consistency and productivity.”

McGrew said that several of Aries Industries’ longtime customers were ex-cited to see the PM6000 prototype in Indianapolis.

“A few knew we’ve been working on a side-scanning camera, and our booth was the first place they stopped in Indy,” says McGrew. “We sold several units right there at the show, and have many other interested parties to follow up with. We were excited to gauge the reaction from the crowd, and it actually exceeded our expectations. Everyone in our Indy crew is pleased.” 800/234-7205; www.ariesindustries.com. C

Rapid and Accurate AssessmentARIES UNVEILS NEW SIDE-SCANNING INSPECTION CAMERA SYSTEM AT 2013 EXPO

BY CRAIG MANDLI

A

EXPOSPOTLIGHT

Chris Schneider explains the features of the new Aries PM6000 side-scanning sewer and drainline inspection camera. (Photo by Ed Wodalski)

Offering maximum flexibility, the new Supersucker® HDX performs

superior waste removal and bulk material recovery as well as tank

cleaning, potholing and other hydro excavating functions.

And it’s available with Super Products’ latest

innovation, the Acculevel™Load Sensor System.

HDXSupersucker

The best just got better!

ACCU LEVELLoad Sensor System

800.837.9711 • superproductsllc.com

Super Products LLC...Living up to our name.

Supersucker

SS HDX Cole Ad 051713_Layout 1 5/17/13 10:08 AM Page 1


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200’ push rodColor self-leveling

camera head

Mainline push camera system designed to inspect 3"- 8" lines.

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MyTana’s MY30 Professional

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DCB12 Control BoxCaptures still images & records live video

Computerized �le and job management program14.1” touch screen

Output to DVD or �ash driveDAYLIGHT readable, anti-glare screen

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200’ push rodColor self-leveling

camera head

Mainline push camera system designed to inspect 3"- 8" lines.

Identify Classify Record

MyTana’s MY30 Professional

Package

DCB12 Control BoxCaptures still images & records live video

Computerized �le and job management program14.1” touch screen

Output to DVD or �ash driveDAYLIGHT readable, anti-glare screen

1.800.328.8170 Factory Direct Customer ServiceCompetent • Polite • Clear (M – F 7 am-5 pm CST)

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INVENTORY REDUCTION SALE

• Standardaccessorypackage• 12yd3debrisbody• 3-stageblower,hydrostaticdriven

• 1,300gallonwatersupply• 600’articulatinghosereel• 10’hydraulictelescopingboomwithpendantcontrol

• 400gpmpumpoffsystem• Gravitydrainssystem• 80@2000waterpumpwith4-cylinderdieselauxiliaryengine

Year Chassis hours Miles PriCe2008 PeterbiltPB365,Cat®C9335HP 2,679 22,135 $215,000

2008 International,7400MaxxForce300HP 5,452 20,204 $210,000

2008 International,7400MaxxForce300HP 6,106 12,533 $205,000All Trucks locATed in FloridA

MattTaylor,[email protected]

Southland tools also carries a large inventory of other items including:• SEWER RODS • DEBRIS BASKETS • GRABBERS • HANDY CLAMS • CORKSCREWS • AUGERS • NOZZLE EXTENSIONS • HYDRO CUTTERS • SPOONS • DEEP-VAC HOLDERS & more!

Debris Basket with Rope. The baskets are lowered into place with a 25' rope. Eliminated the need for the poles and is easily retrieved at a 45º angle to avoid any spillage when lifted out of the invert.

Puma Hydraulic Root Cutter Motor. This motor provides up to 215 lbs. of torque. Able to be used in 4" lines and up. Here it is pictured with adjust-able wheeled skids from 8" to 10" and a concave saw in front. This motor is available in kits that can be adjusted to fit your size requirements.

Debris Grit Catcher Baskets. These are almost a must on every jetter. Don’t let the debris flow down the line to cause a problem elsewhere. These Grit Catchers not only catch debris but also the fine sand and grit since they have covered bottom and half-moon back. Here is seen using our fiberglass pole system in any length you need.

Quick-Mount Fiberglass Pole Carriers. These carriers are a great way to store fiberglass poles on your truck. Can be used with poles, hooks and similar round handled tools. Made of cast aluminum and powder coated. The rubber uv protected flex-draw latches firmly holds the pole in place.

Pook. This patented design is the toughest on the market. One side is a pick to chip away asphalt and one side is a hook to flip open the manhole cover. Hence the name “POOK” a pick and a hook. Strong 3/4" handle. The whole unit is heat treated and powder coated safety orange.

Drop Manhole Bridge Kit. The kit include the Drop Bridge that bridges the gap for your nozzle or camera over the drop hole. It comes with 24' of fiberglass poles that connect up easily. The bridge has a 25' rope to lift in into the pipe. Comes in widths of 5" or 6" and is 48" long.

Carbide Tipped Root Saws. These saws have a carbide tip every 5th tooth on the front and every 10th on the back. Used for cutting out collapsed liners and super hard roots and grease. Available in any sizes from 4" to 20", concave or flat.

Southland tools also carries a large inventory of other items including:• SEWER RODS • DEBRIS BASKETS • GRABBERS • HANDY CLAMS • CORKSCREWS • AUGERS • NOZZLE EXTENSIONS • HYDRO CUTTERS • SPOONS • DEEP-VAC HOLDERS & more!

Debris Basket with Rope. The baskets are lowered into place with a 25' rope. Eliminated the need for the poles and is easily retrieved at a 45º angle to avoid any spillage when lifted out of the invert.

Puma Hydraulic Root Cutter Motor. This motor provides up to 215 lbs. of torque. Able to be used in 4" lines and up. Here it is pictured with adjust-able wheeled skids from 8" to 10" and a concave saw in front. This motor is available in kits that can be adjusted to fit your size requirements.

Debris Grit Catcher Baskets. These are almost a must on every jetter. Don’t let the debris flow down the line to cause a problem elsewhere. These Grit Catchers not only catch debris but also the fine sand and grit since they have covered bottom and half-moon back. Here is seen using our fiberglass pole system in any length you need.

Quick-Mount Fiberglass Pole Carriers. These carriers are a great way to store fiberglass poles on your truck. Can be used with poles, hooks and similar round handled tools. Made of cast aluminum and powder coated. The rubber uv protected flex-draw latches firmly holds the pole in place.

Pook. This patented design is the toughest on the market. One side is a pick to chip away asphalt and one side is a hook to flip open the manhole cover. Hence the name “POOK” a pick and a hook. Strong 3/4" handle. The whole unit is heat treated and powder coated safety orange.

Drop Manhole Bridge Kit. The kit include the Drop Bridge that bridges the gap for your nozzle or camera over the drop hole. It comes with 24' of fiberglass poles that connect up easily. The bridge has a 25' rope to lift in into the pipe. Comes in widths of 5" or 6" and is 48" long.

Carbide Tipped Root Saws. These saws have a carbide tip every 5th tooth on the front and every 10th on the back. Used for cutting out collapsed liners and super hard roots and grease. Available in any sizes from 4" to 20", concave or flat.


“I did what I could to get out of it,” Goldade admits. “But my dad was a single parent, and the only way for him to keep an eye on me was to take me along on jobs. So I’ve been cleaning drains since I was a little pup.”

What a difference 25 years can make. Today, Goldade, 36, is the enthusiastic owner of Sewer Duck, which he bought from his father in 1996 when he was just 19 years old. (“I have no idea how he came up with the name, but I’d never change it,” he says.) He employs five full-time technicians and four part-timers, owns about $300,000 worth of vehicles and equipment and runs a fully diversified business, focused on drain cleaning, portable-restroom rentals/service and septic-tank pumping.

Moreover, by staying abreast of new technology, emphasizing professionalism and customer service, and developing some solid business chops – courtesy of the school of hard knocks – his company now generates about 900 percent more in annual gross income than his first year in business.

“Things changed the older I got – I developed a different outlook,” Goldade recalls, explaining how his attitude toward drain-cleaning work changed. “I had to think about having a future. I wanted to be successful. I grew up with very little … I didn’t want to be poor and not send my kid to college. Since college and the military wasn’t for me, I saw this as a way to be in charge of my own destiny.”

DIVERSIFICATION KEYS GROWTH

Diversification keyed Sewer Duck’s growth. The company’s business volume is split just about evenly between restrooms, drain cleaning and septic pumping, and their seasonal cycles dovetail well, which helps keep cash

flow more consistent year-round. Septic pumping dominates spring and fall, restroom rentals contribute revenue primarily in summer and drain-cleaning work remains steady all year, although winters can be problematic at times, he notes.

Offering multiple services offers other benefits, too; it gives Goldade greater control over time spent on jobs, enhances customer service and promotes repeat business and word-of-mouth referrals. “We can give every customer multiple options,” Goldade explains. “I didn’t want to be that guy who only pumps out septic tanks, then has to call someone else in and wait whenever a drainfield line plugs up.”

Sewer Duck entered the portable-restroom business because only one competitor existed. Goldade bought three restrooms in 1998, then “three turned into six and six turned into nine,” as he puts it. “Then I started ordering 10 and 12 at a time, mostly for construction jobs.”

When Jeff Goldade was about 11 years old, he would reluctantly

help out his father, Lyle, who owned Sewer Duck Inc., a drain-cleaning

business in Aberdeen, S.D. profile SEWER DUCK INC., ABERDEEN, S.D.OWNER: Jeff Goldade

FOUNDED: 1988

EMPLOYEES: Five full-time technicians, four part timers

SERVICE AREA: 100-mile radius around Aberdeen

WEB SITE: www.sewerduck.com

SOUTH DAKOTA CLEANING CONTRACTOR LEARNS IMPORTANT LESSONS ABOUT HARD WORK

AND DIVERSIFICATION WHILE BUILDING A BUSINESS AND A LIFE

BY KEN WYSOCKY

THE BESTQuest to be

PROFILE

Even though Jeff Goldade bought his father’s well-established business, Sewer Duck Inc., where he worked part time for years, success didn’t come without a long and sometimes painful learning curve.

“It wasn’t easy,” Goldade recalls. “In a lot of respects, I was young and dumb and didn’t know any better. I thought I knew everything I needed to know – that crap rolls downhill and payday is on Friday. It took a lot of years to prove myself.”

And like many small businessmen, he owes a debt of gratitude to people who cared enough to show him the ropes – and even put him in his place and challenged him to get better – along the way. In Goldade’s case, those people were Rory Haar, a local plumber, and Merle Mohr, a board member on a local sanitary district.

Haar periodically hired Sewer Duck to perform drain-cleaning work. And if Goldade’s father, Lyle, sent Jeff to do the work, Haar was there to supervise – and teach.

“He’d stand over my shoulder and ask me if I did this or did that,” Goldade says. “Sometimes he’d make me do the same thing three or four times over. It ticked me off at the time … it wasn’t until later that I realized how he made me better by holding me to a higher standard. He taught me an awful lot.”

Mohr also played a critical role in Goldade’s professional development. When Sewer Duck was hired as a contract operator to maintain one of the many sanitary districts outside Aberdeen, Goldade was required to obtain state certifications in order to keep the contract. When he dragged his feet, Mohr finally called him on it.

“He was a very smart businessman,” Goldade explains. “He basically took me aside and called me a stupid, young kid and gave me a kick in the butt. His comments irritated me, and I wanted to prove to him I wasn’t an idiot.”

Goldade did just that, earning wastewater collection, wastewater treatment, freshwater water distribution and pond stabilization certifications in just six months, even though he had an infant at home and most of the classes were held 200 miles from Aberdeen.

“I proved him wrong, but I also did myself a favor,” Goldade notes. “Those certifications led to contract-operator jobs with other sanitary districts. At the time, that was huge for my business – got my name out there because our trucks were everywhere. It literally put my company on the map.”

OUTSIDE INFLUENCES BOOST DRAIN CLEANER’S BUSINESS IQ

Thorough job training ensures that all employees can cross over into different roles as required by demand. For instance, during most of 2010, Sewer Duck supplied almost 100 restrooms for a year-long oil pipeline project, almost one restroom every mile for 100 miles. With twice-a-week cleanings, that effectively kept one employee dedicated to just that route for the duration of the project.

“At the time, we had a slide-in unit with a 250-gallon waste and a 150-gallon freshwater tank, and it would take our guy two or three days to work the entire route, then he’d start over again,” Goldade says. That required techs from the septic side of the business to pitch in on the other regular restroom routes.

LARGE ARRAY OF EQUIPMENT

Providing multiple services requires an array of equipment. Sewer Duck owns a 2011 Hino 268A truck with a 1,200-gallon steel tank, built by Satellite

Industries and equipped with a pump made by Masport Inc. and a 65-gallon freshwater tank. It’s used for industrial jobs, such as cleaning carwash pits and grain elevators.

To carry drain-cleaning equipment, technicians drive a 2008 Chevrolet Express cargo van and a 2013 Chevrolet Express cargo van.

“I didn’t want to pull up to jobs in a crummy-looking conversion van or a panel van with three on the tree,” he says. “And I lettered them up so they look nice.”

The company also relies on drain-cleaning equipment made by General Pipe Cleaners (a division of General Wire Spring Co.): two JM-1450 portable

“We can give every customer multiple options. I didn’t want to be that guy who only pumps out septic tanks, then has to call someone else in and wait whenever a drainfield line plugs up.”Jeff Goldade

Sewer Duck employee Daniel Frey pulls a vacuum hose off the truck to pump portable restrooms at a work site in Aberdeen, S.D. (Photos by Jay Pickthorn)


from apartment buildings to plants to a local hospital. Sewer Duck also has a regular gig cleaning a 500-foot-long stretch of main sewer pipe at a local industrial plant.

“The company runs a machine that extrudes cotton fibers,” Goldade explains. “If the line isn’t cleaned regularly, it plugs, and if they have to shut the machine down, it costs them a lot of money. So regular maintenance pays off for them.”

GROWING PAINS FORCED CHANGES

Growth is great, but it’s not the end-all, especially if it occurs too fast. Goldade found that out the hard way when the company won a bid to become a contract operator for a sanitary district outside Aberdeen.

One thing led to another, and within a span of about 12 years, Goldade found himself with 15 or 16 employees, and handling maintenance operations for about a half dozen districts, mostly located around lakes. Within those districts, Sewer Duck was responsible for maintaining more than 700 lift stations located in the various districts’ independent sewer and water systems, which empty into sewage lagoons.

“At one point, I realized the business had grown too big for me,” he says. “There was a lot more liability and responsibility and more politics than I was willing to deal with. So we downsized.

“These days, my paycheck is the same as it was back then, but I sleep a lot better,” he continues. “Sometimes less is more, you know? At the time, I thought getting bigger would be better. Sure, we made extra money, but most of it went to paying more wages. Now I have less than half as many employees … and

“At one point, I realized the business had grown too big for me. There was a lot more liability and responsibility and more politics than I was willing

to deal with. So we downsized.”Jeff Goldade

water jetters (1,500 psi at 1.7 gpm), a Maxi-Rooter, a Speedrooter 91, four Mini-Rooters for smaller drains and three hand-held Power-Vees. The company also owns a RIDGID K-7500 drain cleaner and a RIDGID SeeSnake and pipeline locator.

Goldade calls the SeeSnake “a game changer – worth its weight in gold.” At first, it was a great training tool that helped him see clogs and understand what happens and why. Equally as important, it also provides visual proof of a problem for skeptical customers. And it enables his crews to be absolutely certain a drainline is completely cleaned.

“It’s hard to guarantee your work if you can’t see that you fixed the problem,” he says. “Eliminating the guesswork enabled us to provide a whole other level of customer service. How do you put a price on that? Plus we can charge an additional flat rate for it on top of the regular cleaning flat rate.”

SMALLER TRUCKS DO THE TRICK

To clean portable restrooms, the company relies on a 2006 International with a 1,250-gallon wastewater/250-gallon freshwater steel tank, made by Imperial Industries Inc. and equipped with a Masport pump; and a 2012 Chevrolet 1-ton pickup truck with a 650-gallon wastewater/250-gallon freshwater chassis-mounted steel tank made by Satellite Industries. Sewer Duck

also owns 140 portable restrooms made by Satellite, including five handicapped-accessible units and six VIP units with solar lights and handwash stations, plus three freestanding Satellite handwash units.

Goldade says he prefers small tanks and trucks, even though the mostly rural area that Sewer Duck services is spread out geographically. That’s because he’s able to apply septic waste on land he owns as well as acreage owned by local farmers, and the Aberdeen municipal waste-treatment plant is only a mile from the company’s shop.

“It’s all very convenient,” he notes. “Plus, if my trucks exceed 26,000 pounds, my drivers need a commercial driver’s license [CDL]. Then it’s harder to find guys capable of driving them, plus you need a bigger garage or shop to store the larger trucks. And I want to have my guys able to do any job at any given time. What if I have just one guy with a CDL and he calls in sick, and the only guy available to fill in doesn’t have one? Then I’m stuck.”

On the drain-cleaning end of the business, Goldade says business is split about evenly between residential and commercial/industrial work. The latter includes everything

The owners, crew and fleet of Sewer Duck outside the company’s shop in Aberdeen, S.D.

Sewer Duck employee Mike Jones works to unplug a sink in a client’s basement outside of Mina, S.D.

Sewer Duck employee Jarell Arndt pumps the septic tank at Glacial Lakes Energy outside of Mina, S.D.


from apartment buildings to plants to a local hospital. Sewer Duck also has a regular gig cleaning a 500-foot-long stretch of main sewer pipe at a local industrial plant.

“The company runs a machine that extrudes cotton fibers,” Goldade explains. “If the line isn’t cleaned regularly, it plugs, and if they have to shut the machine down, it costs them a lot of money. So regular maintenance pays off for them.”

GROWING PAINS FORCED CHANGES

Growth is great, but it’s not the end-all, especially if it occurs too fast. Goldade found that out the hard way when the company won a bid to become a contract operator for a sanitary district outside Aberdeen.

One thing led to another, and within a span of about 12 years, Goldade found himself with 15 or 16 employees, and handling maintenance operations for about a half dozen districts, mostly located around lakes. Within those districts, Sewer Duck was responsible for maintaining more than 700 lift stations located in the various districts’ independent sewer and water systems, which empty into sewage lagoons.

“At one point, I realized the business had grown too big for me,” he says. “There was a lot more liability and responsibility and more politics than I was willing to deal with. So we downsized.

“These days, my paycheck is the same as it was back then, but I sleep a lot better,” he continues. “Sometimes less is more, you know? At the time, I thought getting bigger would be better. Sure, we made extra money, but most of it went to paying more wages. Now I have less than half as many employees … and

“At one point, I realized the business had grown too big for me. There was a lot more liability and responsibility and more politics than I was willing

to deal with. So we downsized.”Jeff Goldade

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water jetters (1,500 psi at 1.7 gpm), a Maxi-Rooter, a Speedrooter 91, four Mini-Rooters for smaller drains and three hand-held Power-Vees. The company also owns a RIDGID K-7500 drain cleaner and a RIDGID SeeSnake and pipeline locator.

Goldade calls the SeeSnake “a game changer – worth its weight in gold.” At first, it was a great training tool that helped him see clogs and understand what happens and why. Equally as important, it also provides visual proof of a problem for skeptical customers. And it enables his crews to be absolutely certain a drainline is completely cleaned.

“It’s hard to guarantee your work if you can’t see that you fixed the problem,” he says. “Eliminating the guesswork enabled us to provide a whole other level of customer service. How do you put a price on that? Plus we can charge an additional flat rate for it on top of the regular cleaning flat rate.”

SMALLER TRUCKS DO THE TRICK

To clean portable restrooms, the company relies on a 2006 International with a 1,250-gallon wastewater/250-gallon freshwater steel tank, made by Imperial Industries Inc. and equipped with a Masport pump; and a 2012 Chevrolet 1-ton pickup truck with a 650-gallon wastewater/250-gallon freshwater chassis-mounted steel tank made by Satellite Industries. Sewer Duck

also owns 140 portable restrooms made by Satellite, including five handicapped-accessible units and six VIP units with solar lights and handwash stations, plus three freestanding Satellite handwash units.

Goldade says he prefers small tanks and trucks, even though the mostly rural area that Sewer Duck services is spread out geographically. That’s because he’s able to apply septic waste on land he owns as well as acreage owned by local farmers, and the Aberdeen municipal waste-treatment plant is only a mile from the company’s shop.

“It’s all very convenient,” he notes. “Plus, if my trucks exceed 26,000 pounds, my drivers need a commercial driver’s license [CDL]. Then it’s harder to find guys capable of driving them, plus you need a bigger garage or shop to store the larger trucks. And I want to have my guys able to do any job at any given time. What if I have just one guy with a CDL and he calls in sick, and the only guy available to fill in doesn’t have one? Then I’m stuck.”

On the drain-cleaning end of the business, Goldade says business is split about evenly between residential and commercial/industrial work. The latter includes everything

The owners, crew and fleet of Sewer Duck outside the company’s shop in Aberdeen, S.D.

Sewer Duck employee Mike Jones works to unplug a sink in a client’s basement outside of Mina, S.D.

Sewer Duck employee Jarell Arndt pumps the septic tank at Glacial Lakes Energy outside of Mina, S.D.


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my wife, Sara, and I and our child can spend time in Florida during winters. I do everything on my terms and life is good.”

Not that growth is entirely out of the question, as long as it’s slow and manageable, Goldade emphasizes.

“When the company grew in leaps and bounds, I couldn’t keep up with growing pains,” he says. “It was a wild ride. But if we can take what we’re doing right now and maintain it for the rest of the time, I’d be OK with that.

“But I don’t think we want to stop growing completely,” he concludes. “I always want to be the best – provide the best technology, the best service, the best equipment and the best employees. And to do all that, you can’t ever stop working on it. There’s always room for improvement. I don’t want to ever lower my expectations.” C

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The Goldades, including (left to right) Sara, Kira, Jeff and Lyle, at Sewer Duck Inc. in Aberdeen, S.D.

my wife, Sara, and I and our child can spend time in Florida during winters. I do everything on my terms and life is good.”

Not that growth is entirely out of the question, as long as it’s slow and manageable, Goldade emphasizes.

“When the company grew in leaps and bounds, I couldn’t keep up with growing pains,” he says. “It was a wild ride. But if we can take what we’re doing right now and maintain it for the rest of the time, I’d be OK with that.

“But I don’t think we want to stop growing completely,” he concludes. “I always want to be the best – provide the best technology, the best service, the best equipment and the best employees. And to do all that, you can’t ever stop working on it. There’s always room for improvement. I don’t want to ever lower my expectations.” C

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The Goldades, including (left to right) Sara, Kira, Jeff and Lyle, at Sewer Duck Inc. in Aberdeen, S.D.


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hose for smaller lines, and an adaptor allows technicians to quickly switch to 1/4-inch hose, Tatro says.

“Sometimes we use both size hoses on the same job, like for a big hotel where we do maintenance jetting four times a year,” he explains. “It saves us a lot of time because we don’t have to continually take hoses apart.

“Or say it’s winter,” he continues. “We can send out one truck and perform a variety of jobs – like unclogging a 4-inch pipe and then working on a frozen 12-inch-diameter culvert pipe – without changing out hoses. When you’re talking about 300 to 500 feet of hose that you might have to reel out [to change hose sizes], where it might freeze, it easily saves us a couple hours a day. That adds up over the course of a year.”

The unit’s versatility also saves on labor, fuel and general vehicle wear and tear because Snowbridge can send out one truck to do different kinds of work, as opposed to sending out two trucks. Moreover, the truck’s gross vehicle weight is 25,500 pounds, which is just under the point where drivers would need a commercial driving license. As such, during bad weather, the truck isn’t subject to chain laws, which saves time because technicians don’t have to stop and install chains on tires unless conditions require them, Tatro says.

“The truck also has traction control on the rear differential that works great in the snow,” he adds. “It’s not quite four-wheel drive … but the traction control works really great. That’s huge, because our territory is geographically

very large – about a 100-mile radius around Breckenridge. The only ways to get in or out of our county are via mountain passes or tunnels … it’s mountain driving in snow almost all the time.”

The truck also carries three RIDGID pipeline-inspection push cameras and two small Roto-Rooter-brand cable drain-cleaning machines. Technicians also use nozzles made by Shamrock Pipe Tools Inc. and Warthog nozzles from StoneAge Inc.

Tatro estimates that the jetter generates 30 to 40 percent of the company’s revenue, noting that many times, two crews use the truck in one day: one during the day and another at night.

“It’s our mechanic’s job to give all our trucks nicknames,” Tatro says. “He nicknamed this one ‘Rock Star,’ because it can do everything. It’s definitely a profit center for us … we’re always trying to stay on the cutting edge of the newest technology, so we always have the kind of equipment that can fix whatever problems customers might have. This truck does just that.” C

Wales feeds the jetter hose toward the access point in the pipe.

“Sometimes we use both size hoses on the same job,

like for a big hotel where we do maintenance jetting

four times a year. It saves us a lot of time because we

don’t have to continually take hoses apart.”

Bill Tatro

SHOW US THE MONEY (MACHINE)Money Machines, a feature in Cleaner, reports on innovative work

vehicles that help contractors operate more efficiently, satisfy customers and earn more profit. We’d like to know about your Money Machine — be it a service van, camera truck, jetting rig, vacuum unit or any vehicle that really helps drive your business. To nominate your vehicle for a feature in this column, send an email to [email protected]. Tell us briefly but specifically what features make it a great producer. And send a picture — because appearance counts. We look forward to seeing your Money Machine.

money machines OWNER: Snowbridge Inc., Breckenridge, Colo.MACHINE: US Jetting Inc. 4025 truck-mounted water jetterFUNCTION: Residential and commercial drain cleaningFEATURES: Sterling Acterra chassis; 600-gallon water tank; jetting power of 4,000 psi at 25 gpm; insulated and heated 14-foot box bodyCOST: About $160,000

rozen pipelines are a big problem during long winters in the five-county area that Snowbridge Inc. services around Breckenridge, Colo. Luckily, company technicians can handle whatever Mother Nature throws at them, thanks to a US Jetting Inc. 4025 truck-mounted water

jetter enclosed inside an insulated, heated box body. In a tough job scenario, the unit – which generates 4,000 psi at 25 gpm

– twice thawed about 1,200 feet of a sanitation district’s 4-inch force main that runs between a treatment plant and lift station, says Bill Tatro, co-owner of Snowbridge.

“We did that two years in a row,” Tatro says. “The first time it took about four days, doing 400- and 500-foot runs. The second time, it took us about two days, partially because they dug up a section that time, plus we’d already figured out the best hose-and-head combination and which manholes to use.”

Snowbridge, which performs residential and commercial drain-cleaning work as well as septic tank pumping, purchased its first 4025 unit back in 1992. The company bought this newer one about six years ago when the truck that carried the first unit reached the end of its life cycle.

The newer unit is housed in a 14-foot box body, made by Supreme Corp., and mounted on a 2007 Sterling Acterra truck chassis. The truck carries a 600-gallon water tank and an onboard heater, powered by the truck’s diesel engine, keeps the hoses thawed and ready to work.

“My office is at 9,500 feet elevation, and we regularly see temperatures of 10 and 20 below zero,” Tatro notes. “In our older truck, which we now use as a backup unit, the jetter was enclosed but there wasn’t any heater. So a lot of times, you’d get to a job and find the hose frozen. The heater in the newer truck takes care of that problem.”

Tatro says he’s sold on the 4025 not only because it can handle small and large jobs, but because it also provides many productivity benefits. Take the unit’s twin reels, for instance, which allow crews to eliminate time-consuming hose changes for different job applications. One reel carries a 1/2-inch hose for larger, mainline cleanings; the other one carries a 3/8-inch

MONEYMACHINES

Breaking the IceTRUCK-MOUNTED JETTER SERVES DOUBLE DUTY AND BOOSTS COLORADO CONTRACTOR’S EFFICIENCY

BY KEN WYSOCKY

F


Snowbridge technician Jared Wales sets up to clean a residential line with the US Jetting 4025 truck-mounted water jetter. (Photography by Willie Hoevers)


hose for smaller lines, and an adaptor allows technicians to quickly switch to 1/4-inch hose, Tatro says.

“Sometimes we use both size hoses on the same job, like for a big hotel where we do maintenance jetting four times a year,” he explains. “It saves us a lot of time because we don’t have to continually take hoses apart.

“Or say it’s winter,” he continues. “We can send out one truck and perform a variety of jobs – like unclogging a 4-inch pipe and then working on a frozen 12-inch-diameter culvert pipe – without changing out hoses. When you’re talking about 300 to 500 feet of hose that you might have to reel out [to change hose sizes], where it might freeze, it easily saves us a couple hours a day. That adds up over the course of a year.”

The unit’s versatility also saves on labor, fuel and general vehicle wear and tear because Snowbridge can send out one truck to do different kinds of work, as opposed to sending out two trucks. Moreover, the truck’s gross vehicle weight is 25,500 pounds, which is just under the point where drivers would need a commercial driving license. As such, during bad weather, the truck isn’t subject to chain laws, which saves time because technicians don’t have to stop and install chains on tires unless conditions require them, Tatro says.

“The truck also has traction control on the rear differential that works great in the snow,” he adds. “It’s not quite four-wheel drive … but the traction control works really great. That’s huge, because our territory is geographically

very large – about a 100-mile radius around Breckenridge. The only ways to get in or out of our county are via mountain passes or tunnels … it’s mountain driving in snow almost all the time.”

The truck also carries three RIDGID pipeline-inspection push cameras and two small Roto-Rooter-brand cable drain-cleaning machines. Technicians also use nozzles made by Shamrock Pipe Tools Inc. and Warthog nozzles from StoneAge Inc.

Tatro estimates that the jetter generates 30 to 40 percent of the company’s revenue, noting that many times, two crews use the truck in one day: one during the day and another at night.

“It’s our mechanic’s job to give all our trucks nicknames,” Tatro says. “He nicknamed this one ‘Rock Star,’ because it can do everything. It’s definitely a profit center for us … we’re always trying to stay on the cutting edge of the newest technology, so we always have the kind of equipment that can fix whatever problems customers might have. This truck does just that.” C

Wales feeds the jetter hose toward the access point in the pipe.

“Sometimes we use both size hoses on the same job,

like for a big hotel where we do maintenance jetting

four times a year. It saves us a lot of time because we

don’t have to continually take hoses apart.”

Bill Tatro

SHOW US THE MONEY (MACHINE)Money Machines, a feature in Cleaner, reports on innovative work

vehicles that help contractors operate more efficiently, satisfy customers and earn more profit. We’d like to know about your Money Machine — be it a service van, camera truck, jetting rig, vacuum unit or any vehicle that really helps drive your business. To nominate your vehicle for a feature in this column, send an email to [email protected]. Tell us briefly but specifically what features make it a great producer. And send a picture — because appearance counts. We look forward to seeing your Money Machine.


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rozen pipelines are a big problem during long winters in the five-county area that Snowbridge Inc. services around Breckenridge, Colo. Luckily, company technicians can handle whatever Mother Nature throws at them, thanks to a US Jetting Inc. 4025 truck-mounted water

jetter enclosed inside an insulated, heated box body. In a tough job scenario, the unit – which generates 4,000 psi at 25 gpm

– twice thawed about 1,200 feet of a sanitation district’s 4-inch force main that runs between a treatment plant and lift station, says Bill Tatro, co-owner of Snowbridge.

“We did that two years in a row,” Tatro says. “The first time it took about four days, doing 400- and 500-foot runs. The second time, it took us about two days, partially because they dug up a section that time, plus we’d already figured out the best hose-and-head combination and which manholes to use.”

Snowbridge, which performs residential and commercial drain-cleaning work as well as septic tank pumping, purchased its first 4025 unit back in 1992. The company bought this newer one about six years ago when the truck that carried the first unit reached the end of its life cycle.

The newer unit is housed in a 14-foot box body, made by Supreme Corp., and mounted on a 2007 Sterling Acterra truck chassis. The truck carries a 600-gallon water tank and an onboard heater, powered by the truck’s diesel engine, keeps the hoses thawed and ready to work.

“My office is at 9,500 feet elevation, and we regularly see temperatures of 10 and 20 below zero,” Tatro notes. “In our older truck, which we now use as a backup unit, the jetter was enclosed but there wasn’t any heater. So a lot of times, you’d get to a job and find the hose frozen. The heater in the newer truck takes care of that problem.”

Tatro says he’s sold on the 4025 not only because it can handle small and large jobs, but because it also provides many productivity benefits. Take the unit’s twin reels, for instance, which allow crews to eliminate time-consuming hose changes for different job applications. One reel carries a 1/2-inch hose for larger, mainline cleanings; the other one carries a 3/8-inch

MONEYMACHINES

Breaking the IceTRUCK-MOUNTED JETTER SERVES DOUBLE DUTY AND BOOSTS COLORADO CONTRACTOR’S EFFICIENCY

BY KEN WYSOCKY

F


Snowbridge technician Jared Wales sets up to clean a residential line with the US Jetting 4025 truck-mounted water jetter. (Photography by Willie Hoevers)


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trong sewer odors permeating Franklin (Ill.) High School triggered complaints to Maintenance Superintendent Darrin Seymour. He knew the problem stemmed from cracks in a 6-inch ductile iron main. The 205-foot-long pipe hung in a utility corridor beneath the main hallway,

but most of the line was under 4 feet of backfill. Searching for rehabilitation options on the Internet led Seymour to SLB Pipe Solutions in Bedford, Ind.

“The situation was bad,” says SLB co-owner Eric Spreen. “We pushed our RIDGID SeeSnake upstream through the 6-inch cleanout in the boiler room, but couldn’t see much. The line was so occluded that forward progress stopped at 100 feet and we had to guess at the rest.”

Working after hours, Spreen’s team used cured-in-place pipe from Perma-Liner Industries to successfully rehabilitate the oldest main in the original section of the school.

CLASSIC CURRICULUM

Seymour hired Rooter-Man/Sani Systems in Modesto, Ill., to clean the line. Technician Dave Buhl used a trailer-mounted O’Brien 3515 sewer jetter with 400 feet of 3/4-inch hose, a 15 gpm/3,500 psi pump and two AquaNOZ noz-zles from Arthur Products Co.

Beginning at the manhole in the parking lot, Buhl jetted upstream at 2,500 psi using one nozzle with forward and rear orifices and another with just rear jets. At 50 feet, Buhl hit a straight tee leading to the boiler room cleanout.

After moving the jetter to the service door, Seymour and the SLB crew helped pull the hose inside and guide it around corners to the cleanout.

“It was the middle of December, so I was very happy to come in out of the cold,” says Buhl. “The pipe had so much

debris that it took seven hours to clean 152 feet upstream from the cleanout. The effort plumb wore me out.”

Meanwhile, Spreen’s crew brought in the lining components and covered the main corridor’s floor with plastic. The four of them made a dry run carry-ing the inversion unit down two flights of stairs and rolling it 100 feet into the boiler room.

“That familiarized us with how we had to negotiate the stairs and not lose control of the unit, which weighed 200 pounds less without the liner,” says

By the BookCONTRACTOR PROVIDES A CURED-IN-PLACE SOLUTION FOR ILLINOIS HIGH SCHOOL’S SEWER ODOR PROBLEMS

BY SCOTTIE DAYTON

TOUGH JOB

Stough job PROJECT: Eliminate sewer odors CUSTOMER: Franklin (Ill.) High SchoolCONTRACTOR: SLB Pipe Solutions, Bedford, Ind. EQUIPMENT: 6-inch liner, Perma-Liner Industries,LLC, 866/336-2568; www.permaliner.com RESULTS: Odors gone, flow restored

“The situation was bad. We pushed our RIDGID SeeSnake upstream through the 6-inch cleanout in the boiler room, but couldn’t see much. The line was so occluded that forward progress stopped at 100 feet and we had to guess at the rest.” Eric Spreen

John Thomas from SLB Pipe Solutions prepares to pour the hot resin mixture into the 6-inch liner while SLB Pipe Solutions co-owner Joel Langebartels steadies the receptacle. (Photos courtesy of SLB Pipe Solutions)

Resin oozes through lined 12-inch cracks in the ductile iron main.

Spreen. “Once we began mixing resins, we had 45 minutes work-ing time.”

When Buhl finished at 11 p.m., the team laid out the 102-foot liner and impregnated it with hot resin using 100-pound laminate floor rollers. The labor-intensive trip to the boiler room went smoothly. “We shot the liner in three minutes at 10 to 12 psi,” says Spreen. “Then we shot the calibration tube through the liner, monitored the gauges for 90 minutes to make sure pressure held at 13 psi, and went to the hotel.”

ADDITIONAL HOMEWORK

Saturday morning, the crew returned to remove the calibra-tion tube and inspect the liner. Once Seymour saw how well it had rehabilitated the sewer, he added the remaining 103 feet to the contract. Spreen didn’t have enough material for the second shot and had to return a few days later.

That Sunday, Buhl set up in the boiler room and cleaned 25 feet before hit-ting an obstruction. “We fought the situation for a while, but the pipe was too encrusted for the hose to pass through it,” he says.

Spreen suggested sending down the camera head to pull back the jetter. To access the junction of the old sewer main with the new, Seymour sawed a 2- by 2-foot hole in the concrete floor. “We hand-dug 4 feet down through backfill to the joint, then opened the pipe downstream of it,” says Spreen.

The camera revealed a run of 25 feet, then a sweeping 90-degree turn to the right followed by a 53-foot straight stretch and a sweeping 90-degree turn to the left. “We just managed to wiggle through the turn, so that had to be our trouble spot,” Spreen says.

The pipe ran straight for 25 feet before entering the lined section. When the camera head emerged from the cleanout, Buhl attached his hose with zip ties and duct tape, then Spreen pulled it back and untied the hose.

“I started jetting and pulling back debris,” says Buhl. “A rat carcass was in there and multiple cafeteria items. At least a quarter of the invert was full, enough material to plug the sewer from the cleanout to the manhole. I have never pulled that much material out of a pipe before.” The work took five hours.

PASS WITH FLYING COLORS

With Buhl cleaning upstream from the manhole again, Spreen’s crew wet-ted out the liner and lubricated it with vegetable oil to facilitate its trip through the bends. They dropped the inversion hose through the access hole into the sewer, and increased pressure to 15 pounds as the liner entered the bends. When inverted, the liner overlapped the first liner by three feet.

Leaving the liner to cure overnight, the team returned the next morning to reinstate two 3-inch floor drains and three 4-inch laterals. Seymour guided them to the proper locations in the 4-foot-wide utility corridor. A short length of the downstream main was exposed, enabling workers to see resin oozing from lined 12-inch-long cracks.

Most of the corridor was impassable, filled with sprinkler lines, tele-communication cables, power lines, and heating and ventilation pipes hang-ing from the ceiling. “All we could do was army crawl over the backfill,” says Spreen. “We had about 3 feet of headroom.”

The only tool that fit into the reinstatement spaces was a flexible shaft powered by an electric Dremel 4000 rotary hand piece (Robert Bosch). “Hob-byists use them,” says Spreen. “Consequently, we wore out a lot of cut-off wheels. It was miserable work because we were in cramped positions and hot, sweaty and dirty.”

Reinstating the connections took two hours, then the crew joined them to the main with PVC pipe and Fernco PVC couplings. When teachers and students returned from Christmas break, the school was free of sewer odors. C

“At least a quarter of the invert was full, enough material to plug the sewer from the cleanout to the manhole. I have never pulled that much material out of a pipe before.”Dave Buhl

Clint (left) and Eric Spreen from SLB Pipe Solutions roll out 103 feet of 6-inch liner in the main hallway.

Joel Langebartels helps feed the calibration tube into the inversion tube on the job site at Franklin High School in Franklin, Ill.


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Company Directory

Allan J. Coleman Co. RIDGID®, EPL Solutions, 1” - 12” 30’ - 400’ Flash Drive/USB 4 4 4 45725 N Ravenswood Ave., Chicago, IL 60660 Vu-Tek, Electric Eel, Thumb Drive, DVR, DVD 773-728-2400 • (f) 773-728-2499 Spartan, General Wire [email protected] • www.allanjcoleman.com Amazing Machinery, Inc. Amazing Machinery, 2” - 24” 65’ - 380’ Flash Drive/USB 4 4 4 42160 S Lee Hwy., Cleveland, TN 37311 Forbest, Probuilt, Thumb Drive, 800-504-7435 • 423-472-2527 • (f) 800-504-7636 Vu-Tech, Wohler, SD Card, DVR [email protected] Remote Visionwww.amazingmachinery.com

Aries Industries, Inc. Aries Industries, Inc. 3” - 120” 100’ - 5000’ SD Card, DVD 4 4 4 4 4 4550 Elizabeth St., Waukesha, WI 53186 800-234-7205 • (f) 262-896-7099 [email protected] • www.ariesindustries.com

Central Oklahoma Winnelson RIDGID® 0.75” - 12” 65’ - 325’ Flash Drive/USB 4 4 4 45037 NW 10th St., Oklahoma City, OK 73127 Thumb Drive, DVD 888-947-8761 • 405-947-8761 • (f) 405-947-1934 [email protected] • www.centralwinnelson.com

Cobra Technologies Cobra Technologies 6” - 120” 600’ HDD, Flash Drive/USB 4 4 44806 Wright Dr., Bldg. C, Smyrna, GA 30082 Thumb Drive, SD Card, 800-443-3761 • 770-435-8991 • (f) 770-435-0402 Compact Flash, DVR, [email protected] • www.cobratec.com CD, DVD

Cua Claws Cua Claws 4 2376 Maize Rd., Twentynine Palms, CA 92277 714-697-8697 [email protected] • www.cuaclaws.com

CUES CUES 2” - 200” 500’ - 4000’ HDD, Flash Drive/USB 4 4 4 4 4 43600 Rio Vista Ave., Orlando, FL 32805 Thumb Drive, SD Card, 800-327-7791 • 407-849-0190 • (f) 407-425-1569 Compact Flash, DVR, CD, [email protected] • www.cuesinc.com DVD, VHS, any digital media Cyclops Electronics, Inc. Cyclops Electroincs 3” - 60” 100’ HDD, Flash Drive/USB 4 4 4 4 4123 Commerce Ave., Boerne, TX 78006 Thumb Drive, SD Card, 830-249-9756 • (f) 830-249-8535 Compact Flash, [email protected] • www.cyclopstv.com DVR, DVD

Draincables Direct RIDGID® 1.5” to 12” 25’ - 200’ HDD, Flash Drive/USB 4 4 4 41703 Toll Gate Rd., Maumee, OH 43537 Thumb Drive, SD Card, 800-421-4580 • 419-838-6090 • (f) 800-752-8524 Compact Flash, DVR, [email protected] • www.draincables.com CD, DVD

Duracable Manufacturing RIDGID® 2” - 12” 100’ - 400’ Flash Drive/USB 4 4 4 4300 Ashworth Rd., West Des Moines, IA 50265 Thumb Drive, SD Card, 877-244-0556 • (f) 515-223-4220 DVD [email protected] • www.duracable.com

Dynamic Repair GWS, RIDGID®, Vision 4 440 Arnot St., Unit 20, Lodi, NJ 07644 Technology, Vision 973-478-0893 • (f) 973-478-0895 Insight, Pearpoint, [email protected] Gator Camwww.dynamicrepairs.com

Electric Eel Mfg. Electric Eel Mfg. 1.5” - 12” 125’ - 300’ HDD, Flash Drive/USB 4 4 4501 W Leffel Ln., Springfield, OH 45501 Thumb Drive, DVD 800-833-1212 • 937-323-4644 • (f) 937-323-3767 [email protected] • www.electriceel.com

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TV/VIDEO INSPECTION & LOCATION2013


Company Directory

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Electro Scan Inc. Electro Scan Inc. 3” - 96” 100’ - 5000’ Smartphone App 4 4 4 4 4 41745 Markston Rd., Sacramento, CA 95825 via BlueTooth 800-975-6149 • 916-779-0660 • (f) 916-779-0661 [email protected] • www.electroscan.com

Electronic Repair Co. General Wire, Ratech, Flash Drive/USB Thumb 4 4 48518 1st Ave. N, Birmingham, AL 35206 Vision, RIDGID® Drive, SD Card, Compact 205-836-0454 Flash, DVR, CD, [email protected] DVD, VHSwww.servicewithasmile.com

Envirosight ROVVER X, SuperVision, 2” - 96” 130’ HDD, Flash Drive/USB 4 4 4 4 4111 Canfield Ave., Unit B3, Randolph, NJ 07869 QuickView, JetScan, Thumb Drive, SD Card, 866-936-8476 • 973-252-6700 • (f) 973-252-1176 VeriSight, DigiSewer, Compact Flash, DVR, CD, [email protected] • www.envirosight.com WinCan DVD, VHS, Cloud

Forbest Products Co. Forbest Products Co. 1.5” - 72” 65’ - 400’ Flash Drive/USB 4 4 4 4315 Harbor Way, Ste. B, South San Francisco, CA 94080 Thumb Drive, SD Card, 650-757-4786 • (f) 650-989-1257 DVR [email protected] • www.forbestusa.net

General Pipe Cleaners/General Wire Spring General Pipe Cleaners 1.5” - 10” 100’ - 400’ Flash Drive/USB Thumb 4 4 4 4 41101 Thompson Ave., McKees Rocks, PA 15136 General Wire Spring Drive, SD Card, DVD 800-245-6200 • 412-771-6300 Gen-Eye [email protected] • www.drainbrain.com

Image Inspection Services LTD. Image, Prototek, 0.5” - 72” 0’ - 2500’ HDD, Flash Drive/USB 4 4 4 4 4 44650 - 50 Ave. SE, Calary, AB T2B 3R4 CANADA Reilzer, Spering Thumb Drive, SD Card, 800-667-6670 • 403-287-1053 • (f) 403-243-4564 DVR, CD, DVD, VHS [email protected] • www.image-inspect.com

MTech MTECH 6” - 200” 500’ - 2000’ Flash Drive/USB Thumb 4 4 4 4 47401 First Pl., Cleveland, OH 44146 Drive, SD Card, 800-362-0240 • 440-646-0996 • (f) 440-646-9953 DVR, DVD [email protected] • www.mtechcompany.com

MyTana Manufacturing Co., Inc. MyTana Manufacturing 1.5” - 12” 100’ - 400’ HDD, Flash Drive/USB 4 4746 Selby Ave., St. Paul, MN 55104 Thumb Drive, SD Card, 800-328-8170• 651-222-1738 • (f) 651-222-1739 DVR, DVD [email protected] • www.mytana.com

Oceanquip, LLC Sea Con Cables & 4 49904 Martha Ln., River Ridge, LA 70123 Connectors, 504-738-7833 • (f) 504-738-7833 DSG-Canusa Gummed [email protected] • www.oceanquipllc.com Shrike Tubing

Pipeline Analytics WinCan 3” - 96” 100’ HDD, Flash Drive/USB 4200 Cedar Ridge Dr., Ste. 207, Pittsburgh, PA 15205 Thumb Drive, SD Card, 877-626-8386 • (f) 412-489-6471 Compact Flash, DVR, CD, [email protected] DVD, VHS, Cloudwww.pipelineanalytics.com

Pipelogix Inc. Pipelogix, MuniXS DVD 4PO Box 14014, Palm Desert, CA 92255 866-299-3150 • 760-779-1700 • (f) 760-406-6023 [email protected] • www.pipelogix.com

Prototek Prototek 4PO Box 1700, Poulsbo, WA 98370 800-541-9123 • 360-779-1310 • (f) 360-779-1510 [email protected] • www.prototek.net

Radiodetection Corporation Radiodetection 1.5” - 9” 100’ - 500’ Flash Drive/USB Thumb 4 4 4 4 4 428 Tower Rd., Raymond, ME 04071 GatorCam4+ Drive, Compact Flash 877-247-3797 • 207-655-8525 • (f) 207-655-8535 [email protected] • www.radiodetection.com

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TV/VIDEO INSPECTION & LOCATION

ORCA TOUGH CABLES


Company Directory

Allan J. Coleman Co. RIDGID®, EPL Solutions, 1” - 12” 30’ - 400’ Flash Drive/USB 4 4 4 45725 N Ravenswood Ave., Chicago, IL 60660 Vu-Tek, Electric Eel, Thumb Drive, DVR, DVD 773-728-2400 • (f) 773-728-2499 Spartan, General Wire [email protected] • www.allanjcoleman.com Amazing Machinery, Inc. Amazing Machinery, 2” - 24” 65’ - 380’ Flash Drive/USB 4 4 4 42160 S Lee Hwy., Cleveland, TN 37311 Forbest, Probuilt, Thumb Drive, 800-504-7435 • 423-472-2527 • (f) 800-504-7636 Vu-Tech, Wohler, SD Card, DVR [email protected] Remote Visionwww.amazingmachinery.com

Aries Industries, Inc. Aries Industries, Inc. 3” - 120” 100’ - 5000’ SD Card, DVD 4 4 4 4 4 4550 Elizabeth St., Waukesha, WI 53186 800-234-7205 • (f) 262-896-7099 [email protected] • www.ariesindustries.com

Central Oklahoma Winnelson RIDGID® 0.75” - 12” 65’ - 325’ Flash Drive/USB 4 4 4 45037 NW 10th St., Oklahoma City, OK 73127 Thumb Drive, DVD 888-947-8761 • 405-947-8761 • (f) 405-947-1934 [email protected] • www.centralwinnelson.com

Cobra Technologies Cobra Technologies 6” - 120” 600’ HDD, Flash Drive/USB 4 4 44806 Wright Dr., Bldg. C, Smyrna, GA 30082 Thumb Drive, SD Card, 800-443-3761 • 770-435-8991 • (f) 770-435-0402 Compact Flash, DVR, [email protected] • www.cobratec.com CD, DVD

Cua Claws Cua Claws 4 2376 Maize Rd., Twentynine Palms, CA 92277 714-697-8697 [email protected] • www.cuaclaws.com

CUES CUES 2” - 200” 500’ - 4000’ HDD, Flash Drive/USB 4 4 4 4 4 43600 Rio Vista Ave., Orlando, FL 32805 Thumb Drive, SD Card, 800-327-7791 • 407-849-0190 • (f) 407-425-1569 Compact Flash, DVR, CD, [email protected] • www.cuesinc.com DVD, VHS, any digital media Cyclops Electronics, Inc. Cyclops Electroincs 3” - 60” 100’ HDD, Flash Drive/USB 4 4 4 4 4123 Commerce Ave., Boerne, TX 78006 Thumb Drive, SD Card, 830-249-9756 • (f) 830-249-8535 Compact Flash, [email protected] • www.cyclopstv.com DVR, DVD

Draincables Direct RIDGID® 1.5” to 12” 25’ - 200’ HDD, Flash Drive/USB 4 4 4 41703 Toll Gate Rd., Maumee, OH 43537 Thumb Drive, SD Card, 800-421-4580 • 419-838-6090 • (f) 800-752-8524 Compact Flash, DVR, [email protected] • www.draincables.com CD, DVD

Duracable Manufacturing RIDGID® 2” - 12” 100’ - 400’ Flash Drive/USB 4 4 4 4300 Ashworth Rd., West Des Moines, IA 50265 Thumb Drive, SD Card, 877-244-0556 • (f) 515-223-4220 DVD [email protected] • www.duracable.com

Dynamic Repair GWS, RIDGID®, Vision 4 440 Arnot St., Unit 20, Lodi, NJ 07644 Technology, Vision 973-478-0893 • (f) 973-478-0895 Insight, Pearpoint, [email protected] Gator Camwww.dynamicrepairs.com

Electric Eel Mfg. Electric Eel Mfg. 1.5” - 12” 125’ - 300’ HDD, Flash Drive/USB 4 4 4501 W Leffel Ln., Springfield, OH 45501 Thumb Drive, DVD 800-833-1212 • 937-323-4644 • (f) 937-323-3767 [email protected] • www.electriceel.com

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TV/VIDEO INSPECTION & LOCATION2013


Company Directory

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Electro Scan Inc. Electro Scan Inc. 3” - 96” 100’ - 5000’ Smartphone App 4 4 4 4 4 41745 Markston Rd., Sacramento, CA 95825 via BlueTooth 800-975-6149 • 916-779-0660 • (f) 916-779-0661 [email protected] • www.electroscan.com

Electronic Repair Co. General Wire, Ratech, Flash Drive/USB Thumb 4 4 48518 1st Ave. N, Birmingham, AL 35206 Vision, RIDGID® Drive, SD Card, Compact 205-836-0454 Flash, DVR, CD, [email protected] DVD, VHSwww.servicewithasmile.com

Envirosight ROVVER X, SuperVision, 2” - 96” 130’ HDD, Flash Drive/USB 4 4 4 4 4111 Canfield Ave., Unit B3, Randolph, NJ 07869 QuickView, JetScan, Thumb Drive, SD Card, 866-936-8476 • 973-252-6700 • (f) 973-252-1176 VeriSight, DigiSewer, Compact Flash, DVR, CD, [email protected] • www.envirosight.com WinCan DVD, VHS, Cloud

Forbest Products Co. Forbest Products Co. 1.5” - 72” 65’ - 400’ Flash Drive/USB 4 4 4 4315 Harbor Way, Ste. B, South San Francisco, CA 94080 Thumb Drive, SD Card, 650-757-4786 • (f) 650-989-1257 DVR [email protected] • www.forbestusa.net

General Pipe Cleaners/General Wire Spring General Pipe Cleaners 1.5” - 10” 100’ - 400’ Flash Drive/USB Thumb 4 4 4 4 41101 Thompson Ave., McKees Rocks, PA 15136 General Wire Spring Drive, SD Card, DVD 800-245-6200 • 412-771-6300 Gen-Eye [email protected] • www.drainbrain.com

Image Inspection Services LTD. Image, Prototek, 0.5” - 72” 0’ - 2500’ HDD, Flash Drive/USB 4 4 4 4 4 44650 - 50 Ave. SE, Calary, AB T2B 3R4 CANADA Reilzer, Spering Thumb Drive, SD Card, 800-667-6670 • 403-287-1053 • (f) 403-243-4564 DVR, CD, DVD, VHS [email protected] • www.image-inspect.com

MTech MTECH 6” - 200” 500’ - 2000’ Flash Drive/USB Thumb 4 4 4 4 47401 First Pl., Cleveland, OH 44146 Drive, SD Card, 800-362-0240 • 440-646-0996 • (f) 440-646-9953 DVR, DVD [email protected] • www.mtechcompany.com

MyTana Manufacturing Co., Inc. MyTana Manufacturing 1.5” - 12” 100’ - 400’ HDD, Flash Drive/USB 4 4746 Selby Ave., St. Paul, MN 55104 Thumb Drive, SD Card, 800-328-8170• 651-222-1738 • (f) 651-222-1739 DVR, DVD [email protected] • www.mytana.com

Oceanquip, LLC Sea Con Cables & 4 49904 Martha Ln., River Ridge, LA 70123 Connectors, 504-738-7833 • (f) 504-738-7833 DSG-Canusa Gummed [email protected] • www.oceanquipllc.com Shrike Tubing

Pipeline Analytics WinCan 3” - 96” 100’ HDD, Flash Drive/USB 4200 Cedar Ridge Dr., Ste. 207, Pittsburgh, PA 15205 Thumb Drive, SD Card, 877-626-8386 • (f) 412-489-6471 Compact Flash, DVR, CD, [email protected] DVD, VHS, Cloudwww.pipelineanalytics.com

Pipelogix Inc. Pipelogix, MuniXS DVD 4PO Box 14014, Palm Desert, CA 92255 866-299-3150 • 760-779-1700 • (f) 760-406-6023 [email protected] • www.pipelogix.com

Prototek Prototek 4PO Box 1700, Poulsbo, WA 98370 800-541-9123 • 360-779-1310 • (f) 360-779-1510 [email protected] • www.prototek.net

Radiodetection Corporation Radiodetection 1.5” - 9” 100’ - 500’ Flash Drive/USB Thumb 4 4 4 4 4 428 Tower Rd., Raymond, ME 04071 GatorCam4+ Drive, Compact Flash 877-247-3797 • 207-655-8525 • (f) 207-655-8535 [email protected] • www.radiodetection.com

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ORCA TOUGH CABLES



RapidView IBAK North America RapidView IBAK 2” - 200” 100’ - 2000’ HDD, Flash Drive/USB 4 4 4 4 4 41828 W Olson Rd., Rochester, IN 46975 North America Thumb Drive, SD Card, 800-656-4225 • 574-224-5426 • (f) 574-273-7953 Compact Flash, DVR, CD, [email protected] • www.rapidview.com DVD, VHS

Ratech Electronics Ratech 1” - 48” 100’ - 1000’ HDD, Flash Drive/USB 4 4 4 4 4 4260-7 Spinnaker Way, Concord, OH L4K 4P9 Thumb Drive, SD Card, 800-461-9200 • 905-660-7072 • (f) 905-660-1519 Compact Flash, DVR, CD, [email protected] DVD, VHSwww.ratech-electronics.com

RIDGID® SeeSnake®, 0.75” - 12” 30’ - 325’ Flash Drive/USB Thumb 4 4 4400 Clark St., Elyria, OH 44035 SeekTech®, Drive/SD Card, DVD 800-769-7743 • 440-323-5581 • (f) 440-329-4862 NaviTrack®

[email protected] • www.ridgid.com

RS Technical Services, Inc. RS Technical 2” - 200” 100’ - 3000’ HDD, Flash Drive/USB 4 4 4 4 4 41327 Clegg St., Petaluma, CA 94954 Services, Inc. Thumb Drive, SD Card, 800-767-1974 • 707-778-1974 • (f) 707-778-1981 Compact Flash, DVR, [email protected] • www.rstechserv.com CD, DVD, VHS

Scooter Video Scooter, Prototek 2” - 12” 100’ - 200’ Flash Drive/USB 4 4 4 420873 Santa Lucia St., Tehachapi, CA 93561 Thumb Drive, SD Card, 800-772-6165 • 661-822-9311 • (f) 661-822-8917 DVD, VHS [email protected] • www.tvinspection.com

Spartan Tool, LLC Sparvision 200 1” - 8” 50’ - 200’ iPad 4 4 4 41506 W Division St., Mendota, IL 61342 800-435-3866 • 815-539-7411 • (f) 888-876-2371 [email protected]

T&T Tools, Inc. 4PO Box 531, Spring Lake, MI 49456 800-521-6893 • (f) 800-521-3260 [email protected] • www.mightyprobe.com

The Cable Center, Inc. RIDGID®, General Wire 4” - 12” 3’ - 400’ Flash Drive/USB Thumb 4 4 4 48318 Olive Blvd., St. Louis, MO 63132 Spring, Radiodetection, Drive, SD Card, CD, 800-257-7209 • 314-993-3099 • (f) 314-432-8024 Prototek DVD, VHS [email protected] www.thecablecenterinc.com

Trio-Vision USA Trio-Vision TVS10 6” - 60” 400’ - 700’ HDD, Flash Drive/USB 4 4 4646 Portal St., Ste. A, Cotati, CA 94931 Thumb Drive, SD Card 800-705-8845 • 707-793-0673 [email protected] • www.trio-vision.com

UEMSI UEMSI 2” - 72” 200’ - 1500’ SD Card 4 4 4 4W137N5560 Williams Pl., Menomonee Falls, WI 53051 800-666-0766 • 262-783-6666 • (f) 800-601-0031 [email protected] • www.uemsi.com

Vivax-Metrotech Corp. vCam-5 and 3” - 8” 100’ - 400’ HDD, Flash Drive/USB 4 4 4 4 43251 Olcott St., Santa Clara, CA 95054 vCamDrain Thumb Drive, SD Card 800-446-3392 • 408-734-1400 • (f) 408-734-1415 [email protected] • www.vxmt.com

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www.cleaner.com | AUGUST 2013

TIGHT SEAL PLUMBING TAKES A PERSONAL APPROACH TO BUILDING ITS BUSINESS PAGE 38

JOB RIGHTDoing the

MONEY MACHINESCart-mounted jetter opens new markets

TECH PERSPECTIVERun a better inspection program

TOUGH JOBCIP lining solves a restaurant’s problems

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GOOD PEOPLE, EQUIPMENT AND BUSINESS PLANNING HELP TEXAS WOMAN CARRY ON FAMILY TRADITION PAGE 14

IN HER FATHER’SFootsteps

MONEY MACHINESBursting system boosts contractor’s business

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mong your employees, one or a couple probably stand out. Have you thought about what would happen to your business without these employees?

Consider this situation: You have a technician who handles half of your work and is so good with customers that you have a great deal of repeat business and new business. This technician can handle minor equipment repairs, explain pipe inspection results clearly and can handle the business when you’re sick.

What would happen to your business if this wonderful employee were killed in an auto accident? Obviously you would have to hire a replacement, but it could take a couple of years before the replacement reaches the same level of skill and customer satisfaction. And meanwhile you may lose some business and revenue because you cannot be everywhere. And what about the repairs? You would have the added expense of hiring someone to handle those. All of this would cost your company money, which you may not have or might be hard to come by.

CRITICAL WORKERS

How do you protect your business from the consequences? One way is with a particular type of life insurance called “key person” or “key man” insurance. The coverage is intended to help your business survive the transition after the loss of a critical employee.

If you haven’t thought about this, you’re not alone. The National Association of Insurance Commissioners performed a survey a couple of years ago and found that although seven of 10 businesses said they were very dependent on a few key people, fewer than a quarter of those dependent businesses held policies to compensate for the loss of those employees.

Mike Rice, an agent with the Thomas Ward Insurance Group in Chicago, has an idea about why so few businesses have key person insurance: They’re not thinking very far ahead. It’s understandable because people who have businesses are worried about pressing, short-term, day-to-day problems, he says. They have the necessary or required property insurance – on the building and equipment, for example – but there is no protection for a different, more remote threat, he says.

Key person insurance can help by providing the amount of money your business needs to get past the loss of an employee and fully back on its feet. In the event that key person is your business partner, the insurance could provide a sum sufficient for you to buy out your partner’s heirs. To do any of this you must have the consent of your employee, Rice says. It is illegal to take out insurance on people if they don’t know about it.

Premiums for these policies are typically paid by the business taking out

the insurance, and the payouts flow to the company. But nothing prevents you from stipulating that part of a payout goes to the lost employee’s survivors. They, too, will have suffered a loss, and their financial condition in the absence of a primary provider may be more stressful than the situation your company is in. Also, a key person policy may be transferred to an employee upon retirement, providing an extra bonus for years of good service to your company.

LENGTH OF TERM

When you consider this type of insurance, you need to determine the length of the policy term. Key person policies may be either term insurance or permanent (also called “whole life” or “universal life” insurance). Permanent insurance remains in force forever. A term policy has a specific end date. The type you choose depends on your circumstances.

If you and your key employee are both young and plan to remain together until you retire, permanent insurance may be the way to go. If your key employee plans to retire in 10 years and move out of state, or if in eight

years you feel the business will be strong enough to withstand the loss of the employee, think about a term policy. You could set a goal for the end of a term policy, for example the hiring of a third technician or a second office assistant. The big difference in these policies is cost. Term policies tend to be considerably less expensive than permanent policies.

If you want to pursue this type of insurance, there are a few things to keep in mind. First, deal with an insurance agent who has experience helping small businesses. What you are able to purchase is governed by the insurance laws of your state, and there is no substitute for a knowledgeable guide who knows what questions you need to answer.

Second, dealing with an independent agent can help. As with any type of insurance, an agent who deals with a variety of underwriters can shop your needs around and get you the best deal. This is especially true in life insurance, where the market is very competitive.

Third, have an idea of what rate class your employee may fit into, for example a non-tobacco user. The rate class will affect the cost of the premium. Potentially dangerous work site tasks, such as confined-space entry or operating

Insuring Human AssetsIF YOUR BUSINESS WOULD SUFFER AFTER THE SUDDEN DEATH OF AN INDISPENSIBLE WORKER, CONSIDER “KEY PERSON’’ INSURANCE TO PROVIDE FINANCIAL ASSISTANCE

BY DAVID STEINKRAUS

MONEYMANAGER

A

Nothing prevents you from stipulating that part of a payout goes

to the lost employee’s survivors. They, too, will have suffered a loss,

and their financial condition in the absence of a primary provider

may be more stressful than the situation your company is in.

heavy machinery, are not hazardous enough to increase the premium, however. You have to be a police officer or firefighter for that to happen.

Fourth, ask about premium discount thresholds. These may make the cost of higher coverage cheaper. For example, you may pay one rate for $450,000 worth of coverage, but if you cross the $500,000 mark, a discount kicks in, lowering premiums below those for the lesser amount of coverage.

AVERT DISASTER

Key person insurance can help your company withstand disaster and perhaps stay in business, and it can do good for the loved ones of the people you depend on. That builds a stronger relationship between your company and your employee, and we all know that businesses thrive on good relationships. C


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mong your employees, one or a couple probably stand out. Have you thought about what would happen to your business without these employees?

Consider this situation: You have a technician who handles half of your work and is so good with customers that you have a great deal of repeat business and new business. This technician can handle minor equipment repairs, explain pipe inspection results clearly and can handle the business when you’re sick.

What would happen to your business if this wonderful employee were killed in an auto accident? Obviously you would have to hire a replacement, but it could take a couple of years before the replacement reaches the same level of skill and customer satisfaction. And meanwhile you may lose some business and revenue because you cannot be everywhere. And what about the repairs? You would have the added expense of hiring someone to handle those. All of this would cost your company money, which you may not have or might be hard to come by.

CRITICAL WORKERS

How do you protect your business from the consequences? One way is with a particular type of life insurance called “key person” or “key man” insurance. The coverage is intended to help your business survive the transition after the loss of a critical employee.

If you haven’t thought about this, you’re not alone. The National Association of Insurance Commissioners performed a survey a couple of years ago and found that although seven of 10 businesses said they were very dependent on a few key people, fewer than a quarter of those dependent businesses held policies to compensate for the loss of those employees.

Mike Rice, an agent with the Thomas Ward Insurance Group in Chicago, has an idea about why so few businesses have key person insurance: They’re not thinking very far ahead. It’s understandable because people who have businesses are worried about pressing, short-term, day-to-day problems, he says. They have the necessary or required property insurance – on the building and equipment, for example – but there is no protection for a different, more remote threat, he says.

Key person insurance can help by providing the amount of money your business needs to get past the loss of an employee and fully back on its feet. In the event that key person is your business partner, the insurance could provide a sum sufficient for you to buy out your partner’s heirs. To do any of this you must have the consent of your employee, Rice says. It is illegal to take out insurance on people if they don’t know about it.

Premiums for these policies are typically paid by the business taking out

the insurance, and the payouts flow to the company. But nothing prevents you from stipulating that part of a payout goes to the lost employee’s survivors. They, too, will have suffered a loss, and their financial condition in the absence of a primary provider may be more stressful than the situation your company is in. Also, a key person policy may be transferred to an employee upon retirement, providing an extra bonus for years of good service to your company.

LENGTH OF TERM

When you consider this type of insurance, you need to determine the length of the policy term. Key person policies may be either term insurance or permanent (also called “whole life” or “universal life” insurance). Permanent insurance remains in force forever. A term policy has a specific end date. The type you choose depends on your circumstances.

If you and your key employee are both young and plan to remain together until you retire, permanent insurance may be the way to go. If your key employee plans to retire in 10 years and move out of state, or if in eight

years you feel the business will be strong enough to withstand the loss of the employee, think about a term policy. You could set a goal for the end of a term policy, for example the hiring of a third technician or a second office assistant. The big difference in these policies is cost. Term policies tend to be considerably less expensive than permanent policies.

If you want to pursue this type of insurance, there are a few things to keep in mind. First, deal with an insurance agent who has experience helping small businesses. What you are able to purchase is governed by the insurance laws of your state, and there is no substitute for a knowledgeable guide who knows what questions you need to answer.

Second, dealing with an independent agent can help. As with any type of insurance, an agent who deals with a variety of underwriters can shop your needs around and get you the best deal. This is especially true in life insurance, where the market is very competitive.

Third, have an idea of what rate class your employee may fit into, for example a non-tobacco user. The rate class will affect the cost of the premium. Potentially dangerous work site tasks, such as confined-space entry or operating

Insuring Human AssetsIF YOUR BUSINESS WOULD SUFFER AFTER THE SUDDEN DEATH OF AN INDISPENSIBLE WORKER, CONSIDER “KEY PERSON’’ INSURANCE TO PROVIDE FINANCIAL ASSISTANCE

BY DAVID STEINKRAUS

MONEYMANAGER

A

Nothing prevents you from stipulating that part of a payout goes

to the lost employee’s survivors. They, too, will have suffered a loss,

and their financial condition in the absence of a primary provider

may be more stressful than the situation your company is in.

heavy machinery, are not hazardous enough to increase the premium, however. You have to be a police officer or firefighter for that to happen.

Fourth, ask about premium discount thresholds. These may make the cost of higher coverage cheaper. For example, you may pay one rate for $450,000 worth of coverage, but if you cross the $500,000 mark, a discount kicks in, lowering premiums below those for the lesser amount of coverage.

AVERT DISASTER

Key person insurance can help your company withstand disaster and perhaps stay in business, and it can do good for the loved ones of the people you depend on. That builds a stronger relationship between your company and your employee, and we all know that businesses thrive on good relationships. C

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n Jan. 15, 2009, US Airways Flight 1549 was on its way to Charlotte, North Carolina, when, two minutes after takeoff, a flock of Canadian geese flew into the aircraft causing both engines to fail. The passengers braced for impact.

As the plane fell from the sky, the freezing waters of the Hudson River came into view and Flight 1549 hit the water at 150 mph. Dave Stockton, a businessman on the plane, said later in a television interview, “When you think you’re going to die, you start thinking about your life… your family, Little League baseball, things like in a movie.” All 156 passengers survived the crash in the 36-degree water and their lives were changed forever.

This was a totally unexpected occurrence in everyone’s life that morning. But what was a sure disaster became a much different story than anyone could have imagined.

Captain Chesley Sullenberger told Katie Couric in an interview on ABC that, while this emergency was unexpected, he was not unprepared.

“One way of looking at this might be that for 42 years I’ve been making small regular deposits in this bank of experience, education and training. And on January 15 the balance was sufficient so that I could make a very large withdrawal.”

What was evident to everyone on Flight 1549 was that this captain had spent sufficient time preparing himself for the unexpected. The unexpected occurs every day in our business and personal lives. Those who are wise always expect the unexpected and prepare accordingly. How do you prepare for the unexpected?

VALUE EXPERIENCE

Every business has a number of experiences, personal and corporate, positive and negative, in its history. It is impossible to run a business without facing and overcoming difficulty. The collective wisdom learned ought to be shared.

Rather than forgetting and burying past mistakes, those who are wise will take the time to review and discuss past solutions and new ways to confront problems should they, or any problems similar, come again. This is not about assigning blame, but about discovering what went wrong and why. The corporate memory of senior employees to review problems in the past can help prevent them in the future. The experience of Capt. Sullenberger made the difference in the lives of everyone on board.

RETHINK TRAINING

In the archives of every business, whether it is entrepreneurial or corporate, big or small, events have occurred that need to be discussed and reviewed with an emphasis on discovering answers to past problems.

This is exactly what Capt. Sullenberger’s training was all about. He had investigated accidents in the past and understood the fatal flaws that resulted in tragic consequences. Training is not just a special class or attending a seminar.

Training takes place every day in how you view and carry out your tasks and responsibilities. Safety training is not simply where to find the fire extinguisher, but gaining an understanding of past fires and their causes.

EDUCATE EVERYONE

It is important to remember that Capt. Sullenberger was not selected for singular education in flight safety but was included in a number of flight safety training programs held throughout his career. What if his age, background or previous educational experiences had disqualified him from training or what if he had decided it was unnecessary at his level of experience? Safety is everyone’s business and training everyone is in the best interest of every business.

MAKE REGULAR DEPOSITS

Every day your business has an opportunity to train, motivate and recognize your employees. Helping everyone do the best in whatever job he or she is doing ought to be the function of every manager.

Unexpected events do not always occur when leaders are around to make decisions. They can occur on the road, at the job site or in the shop, and that’s often the time and place to act. It is those everyday occurrences where confidence and preparation can make a significant difference in the outcomes that affect your employees, shareholders, management team, clients, products and the well-being of your business.

The unexpected can come from anywhere, at any time. Who could have expected and prepared for a flock of Canadian geese to bring down a modern aircraft? Captain Sullenberger responded by trusting his experience, education and training to guide him in wise and thoughtful action.

Taking care of the little details, learning to be observant, and openly discussing problems and issues without any fear is a trait of being successful. Training and experience helps everyone prepare for the unexpected so that when a major crisis comes, a safe landing can be made. C

Expect the UnexpectedHELP SAFEGUARD YOUR BUSINESS FROM DISASTER WITH THESE FOUR SIMPLE STRATEGIES

BY STAN CRAIG

BETTERBUSINESS

O

ABOUT THE AUTHOR Stan Craig, the founder of the ForeTalk Seminar, is an accomplished financial planner, execu-tive coach and keynote speaker. For more information on Stan, visit www.ForeTalkSeminar.com.

Rather than forgetting and burying past mistakes,

those who are wise will take the time to review and

discuss past solutions and new ways to confront

problems should they, or any problems similar,

come again. This is not about assigning blame,

but about discovering what went wrong and why.


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n Jan. 15, 2009, US Airways Flight 1549 was on its way to Charlotte, North Carolina, when, two minutes after takeoff, a flock of Canadian geese flew into the aircraft causing both engines to fail. The passengers braced for impact.

As the plane fell from the sky, the freezing waters of the Hudson River came into view and Flight 1549 hit the water at 150 mph. Dave Stockton, a businessman on the plane, said later in a television interview, “When you think you’re going to die, you start thinking about your life… your family, Little League baseball, things like in a movie.” All 156 passengers survived the crash in the 36-degree water and their lives were changed forever.

This was a totally unexpected occurrence in everyone’s life that morning. But what was a sure disaster became a much different story than anyone could have imagined.

Captain Chesley Sullenberger told Katie Couric in an interview on ABC that, while this emergency was unexpected, he was not unprepared.

“One way of looking at this might be that for 42 years I’ve been making small regular deposits in this bank of experience, education and training. And on January 15 the balance was sufficient so that I could make a very large withdrawal.”

What was evident to everyone on Flight 1549 was that this captain had spent sufficient time preparing himself for the unexpected. The unexpected occurs every day in our business and personal lives. Those who are wise always expect the unexpected and prepare accordingly. How do you prepare for the unexpected?

VALUE EXPERIENCE

Every business has a number of experiences, personal and corporate, positive and negative, in its history. It is impossible to run a business without facing and overcoming difficulty. The collective wisdom learned ought to be shared.

Rather than forgetting and burying past mistakes, those who are wise will take the time to review and discuss past solutions and new ways to confront problems should they, or any problems similar, come again. This is not about assigning blame, but about discovering what went wrong and why. The corporate memory of senior employees to review problems in the past can help prevent them in the future. The experience of Capt. Sullenberger made the difference in the lives of everyone on board.

RETHINK TRAINING

In the archives of every business, whether it is entrepreneurial or corporate, big or small, events have occurred that need to be discussed and reviewed with an emphasis on discovering answers to past problems.

This is exactly what Capt. Sullenberger’s training was all about. He had investigated accidents in the past and understood the fatal flaws that resulted in tragic consequences. Training is not just a special class or attending a seminar.

Training takes place every day in how you view and carry out your tasks and responsibilities. Safety training is not simply where to find the fire extinguisher, but gaining an understanding of past fires and their causes.

EDUCATE EVERYONE

It is important to remember that Capt. Sullenberger was not selected for singular education in flight safety but was included in a number of flight safety training programs held throughout his career. What if his age, background or previous educational experiences had disqualified him from training or what if he had decided it was unnecessary at his level of experience? Safety is everyone’s business and training everyone is in the best interest of every business.

MAKE REGULAR DEPOSITS

Every day your business has an opportunity to train, motivate and recognize your employees. Helping everyone do the best in whatever job he or she is doing ought to be the function of every manager.

Unexpected events do not always occur when leaders are around to make decisions. They can occur on the road, at the job site or in the shop, and that’s often the time and place to act. It is those everyday occurrences where confidence and preparation can make a significant difference in the outcomes that affect your employees, shareholders, management team, clients, products and the well-being of your business.

The unexpected can come from anywhere, at any time. Who could have expected and prepared for a flock of Canadian geese to bring down a modern aircraft? Captain Sullenberger responded by trusting his experience, education and training to guide him in wise and thoughtful action.

Taking care of the little details, learning to be observant, and openly discussing problems and issues without any fear is a trait of being successful. Training and experience helps everyone prepare for the unexpected so that when a major crisis comes, a safe landing can be made. C

Expect the UnexpectedHELP SAFEGUARD YOUR BUSINESS FROM DISASTER WITH THESE FOUR SIMPLE STRATEGIES

BY STAN CRAIG

BETTERBUSINESS

O

ABOUT THE AUTHOR Stan Craig, the founder of the ForeTalk Seminar, is an accomplished financial planner, execu-tive coach and keynote speaker. For more information on Stan, visit www.ForeTalkSeminar.com.

Rather than forgetting and burying past mistakes,

those who are wise will take the time to review and

discuss past solutions and new ways to confront

problems should they, or any problems similar,

come again. This is not about assigning blame,

but about discovering what went wrong and why.


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INSPECTION CAMERAS

1. PORTABLE PIPE INSPECTION CAMERAThe Viztrac Pipe Inspection Camera from Amazing Machinery has

a durable 3/8-inch push cable with fiberglass rod inner core, a 20-inch cage reel and attached water-sealed case containing the controls, and a high-resolution 7-inch LCD monitor. It also has a sturdy 1-inch powder-coated lay-flat frame with upright carry handle; a 1 3/8-inch-outer-diameter stainless steel camera housing; nine dimmable high-output 5 mm LED lights; high-resolution color camera; scratch-resistant sapphire glass lens; high-grade 512 Hz sonde locator with an average range of 12 to 15 feet; and an integrated digital video recorder with remote control, compatible with most standard SD cards. 800/504-7435; www.amazingmachinery.com.

2. SIDE-SCANNING INSPECTION SYSTEMThe PM6000 from Aries Industries is a dual-viewing side-scanning

inspection system designed for rapid and detailed assessments of wastewater systems to support pipeline maintenance, inspection and rehabilitation industries. It produces high-definition images, simultaneously delivering dual streaming of full-motion video and lay-flat inspection images. Uncompressed, high-resolution video is captured and converted into digital MPEG format for fast interpretation. It is compatible with leading software brands. The side-scanning continual video feed improves efficiencies as there is no need for operators to stop and report each observation. The camera, mounted to an

Aries transporter, operates at a constant speed in relined 6-inch and larger pipes without the need to pan and tilt to detect issues. 800/234-7205; www.ariesindustries.com.

3. GO-ANYWHERE INSPECTION SYSTEMThe P800 portable inspection system from Cobra Technologies has

all the functionality of a truck-mounted system in a compact, go-anywhere package. The unit has full data collection capabilities, operates with any Cobra crawler and camera combination and is easy to maneuver with its collapsible heavy-duty handle. Its portable platform allows access to locations normally inaccessible to conventional equipment, or the system can be mounted on any range of vehicles, ATVs or trailers. It can provide 600 to 1,000 feet of cable, and is outfitted with a 10.4-inch sunlight-readable monitor. 800/443-3761; www.cobratec.com.

4. DIGITAL UNIVERSAL CAMERAThe CUES Digital Universal Camera (DUC) is a high resolution,

digital CCTV, side-scanning camera designed for rapid and detailed condition assessment. It produces a high-resolution digital video scan of internal pipe conditions in 6- to 60-inch pipe, and a flat unfolded view of the pipe to facilitate rapid assignment of observations. An expanded flat unfolded view of the pipe is provided for measurement purposes. It has no moving parts and is driven through the pipe without the need to stop or pan and tilt. Drive the unit on cruise control to the remote manhole or through multiple manholes for maximum efficiency. 800/327-7791; www.cuesinc.com.

Mainline Sewer Inspection BY CRAIG MANDLI

PRODUCT FOCUS

1 2 3

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Inspection cameras are an essential part of a professional sewer and drain cleaner’s tool chest. Systems often need to be portable to access difficult-to-reach areas, and versatile to offer quality inspection of various-sized drainlines. Here is an assortment of inspection cameras, along with laser profilers, mapping software and control systems to go with them.

5. VERSATILE INSPECTION SYSTEMThe Valu-Pac from Cyclops Electronics is a versatile and affordable

mainline inspection system. It has the ability to inspect 4- to 60-inch lines, and identify and catalog defects using PACP-certified software. It has a capacity of up to 600 feet of TV/tow cable. 830/249-9756; www.cyclopstv.com.

6. PIPE INSPECTION CAMERAThe EasyCAM E3200 was designed from a plumber’s perspective, using

easily replaceable modular components. When repairs are needed, the owner can easily do them, as no special tools are needed. It includes a lightweight titanium color camera head for further distance, 200 feet of HYTREL abrasion-resistant pushrod with molded waterproof connectors, 512 Hz transmitter, onboard 8-inch daylight-readable monitor, powder-coated aircraft aluminum frame, RCA video jack for laptop or DVR use, safe 12-volt operation, heavy-duty wheels and a two-year warranty. 239/260-2056; www.easycamllc.com.

7. MAINLINE INSPECTION CAMERAThe eCAM Pro 2 mainline pipeline inspection camera system from

Electric Eel features a rugged stainless steel-housed 1.6-inch self-leveling color camera with sapphire lens, a 20 LED light ring (with an impact-resistant polycarbonate light ring cover) and a high-resolution CCD element. The auto iris adjusts light automatically. A flexible camera spring is designed to navigate 3-inch P-traps. It comes standard with 200 feet of Kevlar-braided 1/2-inch-diameter pushrod and a 512 Hz sonde. It features a large 10.4-inch daylight-readable monitor with click-touch controls, and allows for one-touch recording directly to a USB flash drive. 800/833-1212; www.electriceel.com.

8. MULTI-FUNCTION SEWER/DRAIN CAMERA The FB-PIC4188H portable multi-function sewer/drain camera from

Forbest Products features a 130-foot cable with reel, a 10-inch LCD color monitor with DVR and microphone, a stainless steel color camera head with built-in 512 Hz sonde transmitter and a heavy-duty waterproof case. It has video and snapshot recording capability via SD card or USB flash drive. The 13-inch cable reel features a footage counter. 650/757-4786; www.forbestusa.net.

9. HAND-HELD INSPECTION TOOLThe Gen-Eye Micro-Scope compact hand-held inspection tool from

General Pipe Cleaners has the versatility to inspect any size drainline and toilet trap, or hard-to-reach places like duct work, furnaces and crawl spaces. The monitor attaches to the reel with an adjustable mount to give the best viewing angle. The reel carries up to 100 feet of micro pushrod with color camera. The monitor has a bright 3.5-inch LCD screen, and a built-in SD card reader with one-touch record button to record photos or videos. It also includes a digital zoom, rotatable picture, voice-over recording capability, LED brightness control and USB port. On-screen status indicators include date and time, SD card capacity and battery strength. The rechargeable battery powers the unit for up to four hours. 800/245-6200; www.drainbrain.com.

10. VIDEO INSPECTION PACKAGEThe MY30CSL DCB12 or “Professional Package” video inspection

system from MyTana Mfg. Company is ideal for inspecting 3- to 8-inch sewer mains. It includes a color self-leveling camera head, 200 feet of heavy-duty pushrod and a digital control box, which features a laptop computer with touch-screen technology. Custom software helps to quickly identify, classify and record inspection jobs. Store jobs on the hard drive for later processing, or make a DVD or flash drive and leave it behind for the customer’s use. The self-leveling camera head is made from stainless steel and comes with a protective “slim ball” that helps the camera head slip over offsets and around elbows with minimal effort. It also has a built-in 512 Hz transmitter for locating trouble spots, even in cast iron pipes. This tool is also useful for reliners who want to inspect their jobs before, during and after relining pipes. 800/328-8170; www.mytana.com.

11. PUSHROD/CRAWLER COMBINATION CAMERAThe P350 flexitrax from Pearpoint/SPX offers the simplicity and

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NaviTrack® Scout®

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Scout is designed to solve demanding Scout is designed to solve demanding

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is standard. It can be van- or truck-mounted. From there it can be wheeled on site using the barrow design, allowing users to reach conduits beyond the range of a vehicle. Once on site, the system is quick and easy to set up, deploy and use. 800/688-8094; www.radiodetection.com.

12. PORTABLE INSPECTION SYSTEMThe GatorCam4 inspection system from Radiodetection is rugged

and compact, and offers the convenience of a portable system, which can be used in most weather conditions. It delivers inspection in almost any situation, from residential work and commercial use to specialist plant and municipal applications. It boasts an onboard lithium–ion battery source, an industrial-grade 8-inch LCD screen, USB flash drive, 1- and 2-inch high-resolution cameras, on-site reporting capabilities and video titling. It includes FlexiSight Manager software, allowing the operator to import, store and manage digital inspection data. Comprehensive reports can also be created with the operator’s company branding incorporated. Reports can easily be customized, incorporating pipe graphics, descriptions and color-coded defect grading. It can be configured to suit most inspection requirements. A range of pushrods is available. 877/247-3797; www.radiodetection.com.

13. PAN AND TILT PUSH CAMERAThe Pan n’ Tilt Push Camera from Ratech Electronics can be used as a

mainline camera, but can also fit into small lateral pipes. It can be purchased as a retrofit to existing systems, or as a stand-alone unit. It rotates fully 360 degrees and 210 degrees up and down, allowing technicians to view the pipe condition much easier and in more detail. An optional steerable gooseneck assists the camera in the direction you want it to go. Combining this camera with a control unit gives recording capability using SD/USB drives, and allows MPEG video capture and JPEG image capture of your pipe inspections. Features include a 512 Hz sonde, an on-screen text display overlay system, electronic distance counter, time, date and eight pages of memory. Standard Gel-Rod cable length supplied is 200 to 400 feet. 800/461-9200; www.ratech-electronics.com.

14. SELF-LEVELING COLOR CAMERAThe SeeSnake Plus 325-foot self-leveling color camera from RIDGID is

capable of inspecting lines 2 to 12 inches in diameter and up to 325 feet in length. Equipped with a durable, 35 mm stainless steel camera head lit by six LEDs, the system transmits clear, color video to compatible monitors or recorders. Additionally, the camera head’s self-leveling design ensures that it stays upright, minimizing the guesswork when analyzing an inspection. Other features include the ability to operate in temperatures ranging from -4 to 104 degrees F and a waterproof depth of up to 330 feet. 888/743-4333; www.ridgid.com.

15. CCTV PIPELINE INSPECTION SYSTEMThe Mainline High Cube inspection system from RS Technical

Services features single conductor technology, while the high cube van installation is customizable to each individual customer’s needs. True plug-and-play components can be added onto existing systems, without the need for additional system controllers or upgrades. Cameras, transporters, lateral launchers, cutters, laser profilers, etc., can all be easily and precisely operated on one single conductor. Longer inspection runs, smaller diameter cable, greater cable strength and superior warranties all come standard. The high cube van is available in a variety of sizes, usually 12- to 16-foot box lengths, and provides ample storage room while allowing for fully customizable system installations. Extra workspace, countertops, toolboxes and onboard bathrooms are available. Power sources, safety lighting, air conditioning, heat, floor and wall coverings and cab access is configured to the customer’s requirements. 800/767-1974; www.rstechserv.com.

16. LIGHTWEIGHT PIPE INSPECTION CAMERAThe Sparvision 200 pipe inspection camera from Spartan Tool is

lightweight for a technician to maneuver, and outfitted with iPad technology that is intuitive to use yet packed with features such as telestration, where you can actively draw on the screen. It features 200 feet of ultra-slick pushrod and a color self-leveling camera head to provide instant snapshots at any time. A full on-screen QWERTY keyboard and standard 512 Hz locating beacon come standard. 800/435-3866; www.spartantool.com.

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PHCC MEMBER

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OLDEST NAME IN THE BUSINESS— Over 100 YEARS OLD —Authorized

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SeeSnake® MAX rM200

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SeekTech uses omni-direc-tional antennas, guidance arrows and an easy to read mapping display.

Scout is designed to solve demanding remote transmitter (sonde) locates using multi-directional locating technology.

NaviTrack® Scout®

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is standard. It can be van- or truck-mounted. From there it can be wheeled on site using the barrow design, allowing users to reach conduits beyond the range of a vehicle. Once on site, the system is quick and easy to set up, deploy and use. 800/688-8094; www.radiodetection.com.

12. PORTABLE INSPECTION SYSTEMThe GatorCam4 inspection system from Radiodetection is rugged

and compact, and offers the convenience of a portable system, which can be used in most weather conditions. It delivers inspection in almost any situation, from residential work and commercial use to specialist plant and municipal applications. It boasts an onboard lithium–ion battery source, an industrial-grade 8-inch LCD screen, USB flash drive, 1- and 2-inch high-resolution cameras, on-site reporting capabilities and video titling. It includes FlexiSight Manager software, allowing the operator to import, store and manage digital inspection data. Comprehensive reports can also be created with the operator’s company branding incorporated. Reports can easily be customized, incorporating pipe graphics, descriptions and color-coded defect grading. It can be configured to suit most inspection requirements. A range of pushrods is available. 877/247-3797; www.radiodetection.com.

13. PAN AND TILT PUSH CAMERAThe Pan n’ Tilt Push Camera from Ratech Electronics can be used as a

mainline camera, but can also fit into small lateral pipes. It can be purchased as a retrofit to existing systems, or as a stand-alone unit. It rotates fully 360 degrees and 210 degrees up and down, allowing technicians to view the pipe condition much easier and in more detail. An optional steerable gooseneck assists the camera in the direction you want it to go. Combining this camera with a control unit gives recording capability using SD/USB drives, and allows MPEG video capture and JPEG image capture of your pipe inspections. Features include a 512 Hz sonde, an on-screen text display overlay system, electronic distance counter, time, date and eight pages of memory. Standard Gel-Rod cable length supplied is 200 to 400 feet. 800/461-9200; www.ratech-electronics.com.

14. SELF-LEVELING COLOR CAMERAThe SeeSnake Plus 325-foot self-leveling color camera from RIDGID is

capable of inspecting lines 2 to 12 inches in diameter and up to 325 feet in length. Equipped with a durable, 35 mm stainless steel camera head lit by six LEDs, the system transmits clear, color video to compatible monitors or recorders. Additionally, the camera head’s self-leveling design ensures that it stays upright, minimizing the guesswork when analyzing an inspection. Other features include the ability to operate in temperatures ranging from -4 to 104 degrees F and a waterproof depth of up to 330 feet. 888/743-4333; www.ridgid.com.

15. CCTV PIPELINE INSPECTION SYSTEMThe Mainline High Cube inspection system from RS Technical

Services features single conductor technology, while the high cube van installation is customizable to each individual customer’s needs. True plug-and-play components can be added onto existing systems, without the need for additional system controllers or upgrades. Cameras, transporters, lateral launchers, cutters, laser profilers, etc., can all be easily and precisely operated on one single conductor. Longer inspection runs, smaller diameter cable, greater cable strength and superior warranties all come standard. The high cube van is available in a variety of sizes, usually 12- to 16-foot box lengths, and provides ample storage room while allowing for fully customizable system installations. Extra workspace, countertops, toolboxes and onboard bathrooms are available. Power sources, safety lighting, air conditioning, heat, floor and wall coverings and cab access is configured to the customer’s requirements. 800/767-1974; www.rstechserv.com.

16. LIGHTWEIGHT PIPE INSPECTION CAMERAThe Sparvision 200 pipe inspection camera from Spartan Tool is

lightweight for a technician to maneuver, and outfitted with iPad technology that is intuitive to use yet packed with features such as telestration, where you can actively draw on the screen. It features 200 feet of ultra-slick pushrod and a color self-leveling camera head to provide instant snapshots at any time. A full on-screen QWERTY keyboard and standard 512 Hz locating beacon come standard. 800/435-3866; www.spartantool.com.

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LASER PROFILERS

17. LASER PROFILING ACCESSORYThe RedLine laser accessory from Envirosight attaches to the ROVVER

X inspection crawler to geometrically profile the inside of buried pipelines. Captured profile data is readily analyzed to verify proper pipe installation, plan relining projects, determine remaining pipe life, monitor erosion and corrosion, quantify defects and analyze partial collapses. It attaches without tools and requires no electrical connections. A hinged mounting system makes it easy to deploy in tight spaces, and twin carbon fiber arms ensure extra rigidity. The accessory profiles line up to 18 inches. Larger lines are addressed by mounting the accessory to a skid that is pulled by the crawler. Profile data can be transferred to WinCan V8 inspection software, the laser module of which can trend diameter and deformation frame-by-frame to generate a solid model, ovality graph or color plot. It can be mounted to any ROVVER X pan/tilt/zoom camera. 866/936-8476; www.envirosight.com.

18. LASER PIPE-PROFILING DEVICEThe KS135 Scan from Rausch Electronics USA features two laser

diodes integrated into a mainline camera head that projects lasers onto the pipe wall. It is designed to perform three tasks, including CCTV inspection, crack measurement and laser profiling. No lengthy, manual field calibration is necessary – simply place the profiler in the pipe and begin instantly. As it travels through the pipeline, it performs conventional CCTV inspection while taking highly accurate joint and crack measurements using the integrated laser diodes. On the return trip to the manhole, the rotating camera head analyzes the pipe profile. All data is instantly and accurately generated on site using the POSM software. It can be used in 8- to 48-inch pipe. 717/709-1005; www.rauschusa.com.

MAPPING SOFTWARE

19. PIPE INSPECTION SOFTWAREPipeLogix software from PipeLogix Inc. offers the power to cost-

effectively collect data and accurately evaluate underground infrastructure assets. It is PACP certified, works with all CCTV systems and is backed by after-sales technical support. Data can be captured, analyzed and shared about mainlines, laterals, manholes, grout and inclinometer surveys. The program offers various reporting features. Built-in GIS tools enable the user to import accurate asset details from map programs directly into the pipe survey form; export shape files or feature classes in geodatabases from the program based on completed surveys, defect types, new assets found or pipe score values; and easily identify surveyed pipes on maps with color coding. A specially designed tool bar can be added to ESRI ArcMap to quickly filter survey data. Movies, reports, or survey detail can be viewed within ArcMap. The program also interfaces with many popular industry standard asset management programs. 866/299-3150; www.pipelogix.com.

20. VIDEO INTERFACE PROGRAMThe vCam Live View interface from Vivax-Metrotech allows technicians

to connect a vCam-5 Control Module directly to a laptop by Wi-Fi or RJ45 Cross Talk cable. They can then stream video or capture JPEG images on a laptop and record it directly to a hard drive or other storage device. While connected, they can access the control module’s internal hard drive and any USB thumb drive or SD card plugged into the control module, enabling them to see a list of the videos or pictures on the hard drive and play or download them. The IP Cam iOS and Android app allows them to stream video to smart phones and tablets; capture, email or text still images; and record video to the device. Up to 5 devices can be connected to the control at a time. 800/446-3392; www.vxmt.com.

INFORMATION SYSTEMS

21. COMMAND MODULEThe Magnum DVR command module from Hathorn Corporation

features USB recording and a navigation menu that is simple to use and easy to learn. With its 10.4-inch daylight-readable monitor, images can be seen clearly in bright sunlight. The system features a full-size keyboard, 16 pages of

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JETTERS & JET VACS

Pipeline Cleaning & Maintenance Equipment

for

Root CutterAssemblies

Hose Mending/Swaging Machines

Full Line of Nozzles

“Diamond” Tap Cutters

Skid Mountedw/flat blades ........................ $1175.00w/concave blades ................ $1198.00w/spiral blades .................... $1198.00Donut Mountedw/flat blades ........................ $1125.00w/concave blades ................ $1160.00w/spiral blades .................... $1160.00Lateral Mountedw/flat blades ........................ $1020.00w/concave blades ................ $1075.00Assemblies come with oneea. of 6, 8, 10 and 12" blades,saw blades, hub, skids, etc.

Piranha™ - Parker Predator™ - AeroquipHydralic Jack Style or Mechanical

Price includes 2 Sets/Dies & Pusher1/2" - 3/4" - 1" - 1-1/4"

Hydraulic ................$1300.00Mechanical ...............$798.00

6" to 18"DCD6 6" ............................. $1200.00DCD8 8" ............................. $1500.00DCD10 10" ......................... $1975.00DCD12 12" ......................... $2500.00DCD15 15" ......................... $3200.00DCD18 18" ................Special Order

Flat - Concave - Spiral“Carbide Tipped Flat Blades”

Saw Blades4" - 18"

SwivelJoints

T-M® Style90° or Straight, 6000 psi3/4" & 1" ................... $198.001-1/4"........................ $210.001-1/2"........................ $560.002" .............................. $802.00

Hycon®

Valves 2 & 3-way Ball Valves

Piranha - Parker - Aeroquip Jetter Hose – 1/8" - 1-1/4"

Call for Current Price

Call for Pricing

5000 psi1/2" 2-way .............$65.003/4" 2-way .............$89.001" 2-way ................$119.001-1/4" 2-way .........$226.00

4500 psi3/8" 3-way .............$115.001/2" 3-way .............$160.003/4" 3-way .............$180.001" 3-way ................$190.001-1/4" 3-way .........$440.00

Toll Free: 800-365-6583www.cloverleaftool.com

Full Catalog Online with Prices

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Clamps

Power Clamps8" ..........................$13.003"-6" availableKing Clamps8" ..........................$29.754"-6" availableBandlock® Clamps8" ..........................$24.003"-6" availableQuick Clamps8" ..........................$26.503"-6" available

“Diamond” Tap Cutters“Diamond” Tap Cutters“Diamond” Tap Cutters“Diamond” Tap Cutters

From 1/8" to 1-1/2"

Hose Mending/Swaging Machines

Full Line of Nozzles

Piranha™ - Parker Predator™ - Aeroquip

HydraulicMechanical

Piranha™ - Parker Predator™ - Aeroquip

$1300.00$798.00

Pipe/Sewer Plugs • Hose Reels • Aluminum Intake Tubes Pipe/Sewer Plugs • Hose Reels • Aluminum Intake TubesKanafl ex™/Rubber Debris Hose • Full Line Of Warthog Nozzles

text writing, 512 Hz sonde, onscreen footage counter, 8X zoom, microphone, speaker and two hour built-in battery with smart charger. Several different reel options are available, along with three different camera head sizes. 905/886-2835; www.hathorncorp.com.

22. PIPE GEOMETRY MODULEThe WinCan Laser module from Pipeline Analytics captures geometric

information to verify proper pipe installation, plan relining projects, determine remaining pipe life, monitor erosion and corrosion, and analyze partial collapses. It accepts standard and HD video, and links collected data to the asset being inspected for easy recall from a section view or GIS entity. The module works with nearly any laser profiling hardware, capturing data in parallel laser mode (a camera aims its parallel lasers perpendicular to a pipe wall, then rotates 360 degrees), ring mode (a laser ring pattern is extracted frame by frame from crawler video to trend a pipe’s diameter and deformation over its full length), or scanning mode (a ring pattern is interpolated from the laser dots cast by any properly equipped side-scan camera). 877/626-8386; www.pipelineanalytics.com.

INSPECTION VEHICLES

23. CUTTING AND GRINDING ROBOTThe GATOR series from RapidView IBAK North America is a single-

point entry robot for pipeline cutting and grinding and inspection. It is capable of preparing pipelines for rehabilitation or reinstating laterals after lining operations. High-powered electric tools (up to 3.3 hp) are deployed from dependable platforms, which can center themselves in pipelines up to 24 inches in diameter. Onboard cameras monitor the worksite and the optional 4-axis cutting armature makes sure that you can easily reach anywhere in the pipeline to cut or grind. While pneumatically “locked” in the pipeline, it is capable of cutting or grinding in a full 360-degree rotation, allowing for the resurfacing of offset joints with ease. It is available as a flexible push-propelled unit for 4- to 8-inch lines and larger self-propelled robots for 8- to 36-inch diameters. 800/656-4225; www.rapidview.com. C

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ELECTRONICSVideo Pipeline Inspection Systems

For more information on these or other products call toll free: 1-800-461-9200 or 905-660-7072 or visit ratech-electronics.com

Follow us on Twitter @RatechCamUpload your inspection videos to Ask us HOW?

Inspector PC©-xiFast Peek™ Elite Jr.©Jet CamLocator

Staying ahead of your customer’s needs.

View and capture maximum details at every angle.

Trust the industry leader for consistent innovation. For over 32 years now, Ratech Electronics has been at the forefront in the development, manufacturing and servicing of CCTV video pipeline

inspection camera systems and equipment. Serving the municipal,industrial, and residential markets, our innovative products are created and

manufactured with the quality and durability industry professionals demand.

Ultra Micro™

5/8", 3/4", 1" Available

Optional Steerable Gooseneck

Pan n’ Tilt Push Camera

NEW!Unparalleled imagingPans 360º, tilts 210º.

(Includes Reel and Remote Control)

Record toCell Phone or iPad

RAT 045 CleanerMag_Mar2013_FNL 11/03/13 4:53 PM Page 1

text writing, 512 Hz sonde, onscreen footage counter, 8X zoom, microphone, speaker and two hour built-in battery with smart charger. Several different reel options are available, along with three different camera head sizes. 905/886-2835; www.hathorncorp.com.

22. PIPE GEOMETRY MODULEThe WinCan Laser module from Pipeline Analytics captures geometric

information to verify proper pipe installation, plan relining projects, determine remaining pipe life, monitor erosion and corrosion, and analyze partial collapses. It accepts standard and HD video, and links collected data to the asset being inspected for easy recall from a section view or GIS entity. The module works with nearly any laser profiling hardware, capturing data in parallel laser mode (a camera aims its parallel lasers perpendicular to a pipe wall, then rotates 360 degrees), ring mode (a laser ring pattern is extracted frame by frame from crawler video to trend a pipe’s diameter and deformation over its full length), or scanning mode (a ring pattern is interpolated from the laser dots cast by any properly equipped side-scan camera). 877/626-8386; www.pipelineanalytics.com.

INSPECTION VEHICLES

23. CUTTING AND GRINDING ROBOTThe GATOR series from RapidView IBAK North America is a single-

point entry robot for pipeline cutting and grinding and inspection. It is capable of preparing pipelines for rehabilitation or reinstating laterals after lining operations. High-powered electric tools (up to 3.3 hp) are deployed from dependable platforms, which can center themselves in pipelines up to 24 inches in diameter. Onboard cameras monitor the worksite and the optional 4-axis cutting armature makes sure that you can easily reach anywhere in the pipeline to cut or grind. While pneumatically “locked” in the pipeline, it is capable of cutting or grinding in a full 360-degree rotation, allowing for the resurfacing of offset joints with ease. It is available as a flexible push-propelled unit for 4- to 8-inch lines and larger self-propelled robots for 8- to 36-inch diameters. 800/656-4225; www.rapidview.com. C

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PRODUCTNEWS PRODUCT SPOTLIGHT

Industrial vacuum loader works as full-functioning hydroexcavator BY ED WODALSKI

The Supersucker HDX industrial vacuum loader from Super Products LLC combines waste removal and bulk material recovery with complete hydroexcavator functionality for maximum job site flexibility.

The unit is designed for cleaning contractors who have opportunities to perform hydroexcavation, but might not want to commit to a dedicated hydroexcavator.

“We’ve had customers tell us the Supersucker is great at what it does and that our Mud Dog hydroexcavator is great at what it does, and if we had one unit that combined the capabilities of both it would be great for them,” says Jeff Steinbach, vice president of sales and marketing for Super Products.

The multi-functional Supersucker HDX is ideal for contractors looking to expand their service offerings, he says.

“Contractors who work in the industrial cleaning segment need wet/dry machines like the Supersucker for the work they perform in refineries, power plants and mines, but they might not have 100 percent utilization of that truck in those applications,” Steinbach says.

“Power plant outages are a timed event; refinery turnarounds are a timed event. When a vacuum loader isn’t being used, it’s an expensive asset to have sitting idle. With true hydroexcavation capabilities, you can take advantage of the same asset to expose pipelines, slot trench for underground services or do tank cleaning work without the need for additional equipment since you have it all in one machine. It makes it very convenient for the contractor and their customers alike.”

The vacuum loader/hydroexcavator has a 600-gallon water tank and hydraulically driven pump that delivers up to 14 gpm and 3,000 psi. Other standard features include curbside water fill, 100-foot, 1/2-inch hose capacity, winter recirculation and air-purge system. Options include a 465,000 Btu water heater and 65,000 Btu heated pump compartment.

Mounted on the rear of the truck, the 8-foot, full-function telescoping hydroexcavation boom can extend to 27 feet with 330-degree rotation and

pivot downward 25 degrees to provide 8 feet of extra digging depth. For added convenience, boom functions can be operated with either a wireless remote or wired pendant.

“We didn’t want in any way to compromise the unit’s hydroexcavation capabilities,” Steinbach says. “That’s why the Supersucker HDX utilizes the same waterjetting system and articulating boom design that you find on our dedicated Mud Dog hydroexcavator.”

Measuring 37 feet in length, 15 feet 5 inches in height and 8 feet in width, the vacuum loader/hydroexcavator has single-engine drive, smart CAN bus control system with 8-inch positive displacement vacuum that delivers air flow to 5,800 cfm and 28 inches of vacuum.

The single-mode filtration system loads wet or dry material with no changeover required. The 1/4-inch steel collector box holds 18 cubic yards of debris. Body dumping is achieved by a single, heavy-duty, double-acting cylinder that provides a 51-degree dump angle. The body, baghouses and separator chamber hydraulically raise together for quick unloading. The full-opening tailgate with two lift cylinders has a liquid-tight hydraulic latching system to prevent leakage. Latches and hinges are fully adjustable.

On the market since January, the Supersucker HDX was formally introduced at the Pumper & Cleaner Environmental Expo in Indianapolis in combination with the Acculevel load sensor system, which is optional on the HDX. When full debris tank capacity is reached, the load sensor system automatically relieves vacuum to prevent over-filling.

“People have come to value the Acculevel on our Mud Dog line, and now you have that same debris level monitoring assurance available in a machine designed for anything from frozen ground to fly ash,” Steinbach says. 800/837-9711; www.superproductsllc.com.

PIPELINE RENEWAL LATERAL CUTTER The Micro Premium lateral cutter from

Pipeline Renewal Technologies can make cuts 100 feet inside pipe 3 to 6 inches in diameter (up to 10 inches available). An illuminated camera with digital monitor/recorder and configured water/air cleaning delivers real-time cutting footage, while a

pressure alarm warns against water ingress. The system travels on a wheeled chassis, accepts interchangeable cutting heads and can be field maintained. 866/936-8476; www.pipelinert.com.

NLB 1,000 HP CONVERTIBLE WATER JETTER

The 1005 Series 1,000-hp convertible water jetter from NLB Corp. delivers from 4,000 to 20,000 psi. The two-model series can be converted to

five operating pressures and flows, up to 333 gpm. The diesel-powered units have a slow-running quintuplex plunger pump and internal gearing that eliminates the need for large pulleys or belts. Features include a forged steel crankshaft in heavy-duty mounted bearings and drive pinion output shafts on both sides of the pump to accommodate opposite-hand drive. All operating controls are mounted on a separate accessory manifold for extra protection. 800/441-5059; www.nlbcorp.com.

RHINO LININGS POLYUREA COATING

The SolarMax 11-70 pure polyurea aliphatic coating from Rhino Linings Corp. is UV and color stable and resistant to humidity and substrate moisture during application. The 100 percent solids (no VOCs) high-pressure, spray-applied coating protects steel, concrete, geotextile, foam, wood or aged polyester fiberglass. 800/422-2603; www.rhinolinings.com.

GENERAL PIPE CLEANERS TYPHOON TRAILER JET

The JM-2512 Typhoon trailer jet from General Pipe Cleaners delivers 12 gpm at 2,500 psi to clear grease, sediment and debris. The trailer jet has a 200-gallon holding tank, electric brakes, safety strobe light, safety cones, rear fold-down stabilizer jacks, retractable hose guide arm and antifreeze system. The unit is powered by a 24-hp Honda engine with a 10-gallon fuel tank. 800/245-6200; www.drainbrain.com.

TRELLEBORG DBM CLAMP

The distributed buoyancy module (DBM) clamp from Trelleborg has a universal interface for use on all riser types, and features aramid filters instead of a fabricated titanium strap. 800/626-2180; www.trelleborg.com/offshore.

PIPEHUNTER RED DAWG NOZZLE

The Red Dawg nozzle from PipeHunter is designed for heavy debris cleaning. Made from 4140 hardened carbon steel, the 5.5-pound nozzle has optimized jets for 3/4- and 1-inch flows with optional forward plug or jet. Other features include six flow-straightened and replaceable 15-degree angled pulling jets. 800/373-1318; www.pipehunter.com.

COXREELS 1185 HIGH-PRESSURE SERIES

Large capacity, 1185 Series high-pressure hose reels from Coxreels, featuring 1 1/2-inch I.D. models, are designed for up to 3,000 psi. The reels have an electroless nickel-plated steel 90-degree full-flow NPT swivel inlet and chemical-resistant AFLAS seals for high-pressure applications. Models are available with a solid steel direct hand crank or chain and sprocket retraction. 800/269-7335; www.coxreels.com.

SOURCE 1 CURED-IN-PLACE POINT REPAIR SYSTEMThe PipePatch cured-in-place point repair system from Source 1

Environmental consists of components tested and listed to NSF 14 and NSF SE 10990 with 100 percent fiberglass liner material. 810/412-4740; www.s1eonline.com.

WATER CANNON PRESSURE WASHER PUMP

The Cat 67DX series pressure washer pump from Water Cannon is an enhanced ver-sion of the 4,200 psi triplex pump. Features include an adjustable unloading bypass system, chemical soap injectors, in-let adaptor with stainless steel filter washer and thermal relief overheat sensor. 800/333-9274; www.watercannon.com.

METABO LIGHTWEIGHT ANGLE GRINDERS W720 and W820 lightweight angle grinders

from Metabo Corp. are made for cutting, grinding and deburring. The W720 weighs 4.4 pounds and has a maximum wheel diameter of 4.5 inches. Features include a 6.5 amp motor with 720 watts of power, 14 in-lbs of torque and no-load speed of 11,000 rpm. The W820 weighs 4.7 pounds and has a maximum wheel diameter of 5 inches. It has a 7.5 amp motor with 820 watts of power, 16 in-lbs of torque and no-load speed of 10,000 rpm. 800/638-2264; www.metabousa.com.

NAVMAN DRIVER BEHAVIOR TRACKING The OnlineAVL2 fleet tracking with driver be-

havior feature from Navman Wireless USA enables fleet operators to identify drivers who are compro-mising safety and fuel efficiency. The system offers four reports and two dashboard KPIs that pinpoint trouble spots while allowing drilldown to a specific driver directly from the Dynamic Dashboard, regardless of fleet size. 866/527-9896; www.navmanwireless.com.

NORTECH PNEUMATIC VACUUMS ATEX-approved pneumatic vacuums for hazardous

locations from Nortech Vacuum Products, a division of Guardair Corporation, eliminate the threat of static electric-ity by combining static conductive design with pneumatic technology. The vacuums are approved for use in Class 1, Group A, B, C and D; and Class II, Groups E, F and G; as well as ATEX zones 1, 2, 21 and 22. The vacuums run off compressed air and are available in 30- and 55-gallon drum units. 800/482-7324; www.guardaircorp.com.

US FLEET TRACKING WEATHER OVERLAY

The weather overlay from US Fleet Tracking, standard with the company’s live GPS tracking service, provides a comprehensive view of weather in any desired area and works with any Web-based system, including hand-held devices and smartphones. 405/749-1105; www.usft.com.

KNIPEX RETAINING RING PLIERS

Retaining ring pliers from Knipex Tools L.P. are available in several variations for use on a range of ring sizes and styles. The pliers are made for continuous use and feature high-density spring steel tips inserted into the forged body for strength and longevity. Pliers are available in internal and external styles; straight or 90-degree angles. 847/398-8520; www.knipex-tools.com.

CONDUX Y-BLOCK CABLE INSTALLER

The Y-Block cable installer from Condux International is designed for installing micro duct or fiber optic cable into an existing occupied duct. It can be coupled with a fiber optic blower for easier installation. The Y-Block can accommodate duct sizes from 1.315 to 2.375 inches O.D. with cable seals ranging from 0.35 to 0.90 inches O.D. 800/533-2077; www.condux.com.

REELCRAFT SIDE-MOUNTED HOSE REELS

Series RT side-mounted hose reels from Reelcraft Industries accommodates up to 50 feet of 3/8-inch O.D. hose. The stainless torsion spring and latch are mounted on the arm for ease of access and to eliminate the possibility of latch-out at full extension. 800/444-3134; www.reelcraft.com. C

PRODUCT SPOTLIGHT

www.cleaner.comclassifieds, editor’s blog, discussion forums and more!


VIDEO INSPECTION SYSTEMS

20843 Santa Lucia • Tehachapi, CA 93561 • Fax: 661.822.8917

Scooters are easy to use, tough and dependable.Don’t leave the shop without one.

Sc ble.DDDoonn’’tt lleeaa tthhoouutt oonnee..

The new Scooter Attaché now includes a giant 15" LED hi defi nition color monitor as well as a high quality DVD recorder, and has the capacity to operate other camera systems too!

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its VeriSight Pro digital push camera. The e-commerce site enables 100-, 200- and 300-foot models to be purchased by credit card or PayPal. The site also includes product information and applications.

PEERLESS ELECTRONICS OPENS E-STORE

Peerless Electronics opened an OTTO Controls e-store at www.peerlesselectronics.com/store/brands/otto-controls.html. The store offers toggle, Hall Effect and push-button switches, switch guards, grips and accessories.

SAUEREISEN NAMES RESEARCH MANAGER, OFFICE STAFF Sauereisen promoted Greg Maloney to research manager, overseeing the

company’s C. Fred Sauereisen Laboratory. It also promoted several members of the office staff. Kim Galley was named finance administrator and Vicki Abell was promoted to billing, credit and collections administrator. Pam Semgo joined the accounting department as financial assistant to the controller and Patti Kenzie joined the company as executive assistant and human resource generalist.

HANNAY REELS OFFERS PUMPER/CLEANER CATALOG

Hannay Reels offers a product catalog for the pumping and cleaning industry. The catalog contains descriptions, drawings and specifications on the company’s heavy-duty hose and cable reels.

EPIPE RECEIVES INNOVATION AWARDS

ACE DuraFlo Systems’ ePIPE placed second in the Selected Products category at the Construmat Fair for innovation and sustainability in Barcelona, Spain. ePIPE also was named a winner in the Best Innovation Implemented or Applied by a Contractor category at the UK Energy Innovation Awards in Manchester, UK.

N.Y. MAYOR CITES BENEFITS OF PLUMBING CAREERNew York City Mayor Michael Bloomberg said the plumbing industry

could offer a more prosperous future for some graduates than a traditional college degree. According to the Bureau of Labor Statistics, median pay for a plumber in 2010 was approximately $47,000. Bloomberg said prospective students should compare the benefits of becoming a plumber with attending Harvard. “You don’t spend … four years spending $40,000, $50,000 in tuition without earning an income.”

SPARTAN TOOL NAMES TERRITORY MANAGERSpartan Tool LLC named Tony Marini territory manager for Long Island,

N.Y. He is a master plumber with extensive Spartan Tool experience.

MONGOOSE JETTERS ADDS SALES REPRESENTATIVESMongoose Jetters named George Marken and Ryan Peake as sales

representatives serving the plumbing and drain-cleaning market. Marken will cover the western region and has 20 years of industry experience. Peake has eight years experience and will be responsible for the southeastern region. They join Ron Slater who has 25 years experience and covers the northeastern region.

LMK NAMES MANAGING DIRECTOR, NORTHEAST SALES

LMK Technologies named David Archard managing director, northeast sales. He has 30 years experience in the municipal public works sector, assisting municipalities in managing and optimizing assets, with a focus on underground asset management/optimization projects.

VIVAX-METROTECH AFFILIATE RECEIVES CIVENEX SHOW AWARDS

Vivax-Metrotech’s Australian affiliate, Vivax-MetrotechAUS, received the Best Indoor Stand and Most Innovative New Product award for its vCam-5 inspection camera system at the CivEnEx show in Sydney, Australia.

WOHLER USA NAMES TECHNICAL SERVICE MANAGER

Wohler USA named Tom Powers technical service manager. He has 15 years experience as an engineering technician in the semiconductor field.

FLUID IMAGING TECHNOLOGIES NAMES VICE PRESIDENT

Fluid Imaging Technologies promoted Harry Nelson to vice president, aquatic markets. He will be responsible for the overall management and continued growth of the aquatics division. Nelson previously served as director of aquatic sales and marketing.

RAPIDVIEW OFFERS TRAINING SEMINARRapidView IBAK North America will host its biannual SeptemberFest open

house, Sept. 11-12, at its Rochester, Ind., headquarters. The open house will include hands-on maintenance and repair classes, PACP/MACP certification training, product demonstrations and new technology seminars. To register, call 800/656-4225 or visit www.rapidview.com. C

INDUSTRYNEWS

www.cleaner.com

Greg Maloney Kim Galley Vicki Abell Patti Kenzie

George Marken Ron SlaterRyan Peake

Dave Archard

Tom Powers

Harry Nelson

VIDEO INSPECTION SYSTEMS

20843 Santa Lucia • Tehachapi, CA 93561 • Fax: 661.822.8917

Scooters are easy to use, tough and dependable.Don’t leave the shop without one.

Sc ble.DDDoonn’’tt lleeaa tthhoouutt oonnee..

The new Scooter Attaché now includes a giant 15" LED hi defi nition color monitor as well as a high quality DVD recorder, and has the capacity to operate other camera systems too!

www.tvinspection.com 800.772.6165





The new Scooter Attaché now The new Scooter Attaché now includes a giant 15" LED hi defi nition color monitor as defi nition color monitor as well as a high quality DVD recorder, and has the capacity to operate other camera systems too!

LED Hi-Def Monitor

Get An AttachéWith A MonitorMonitor15"

15" Color Monitor

DVD Recorders

Storage

DVD Recorders

15" Color Monitor15" Color Monitor

Call for SPECIAL PRICING on

ATTACHÉ II & III

SPECIAL PACKAGEScooter 200

$4,995$$Complete Package

Color, Attaché DVD, Locator Transmitter, Voice Over

ENVIROSIGHT LAUNCHES VERISIGHT PRO WEBSITEEnvirosight launched a dedicated website (www.verisightcamera.com) for

its VeriSight Pro digital push camera. The e-commerce site enables 100-, 200- and 300-foot models to be purchased by credit card or PayPal. The site also includes product information and applications.

PEERLESS ELECTRONICS OPENS E-STORE

Peerless Electronics opened an OTTO Controls e-store at www.peerlesselectronics.com/store/brands/otto-controls.html. The store offers toggle, Hall Effect and push-button switches, switch guards, grips and accessories.

SAUEREISEN NAMES RESEARCH MANAGER, OFFICE STAFF Sauereisen promoted Greg Maloney to research manager, overseeing the

company’s C. Fred Sauereisen Laboratory. It also promoted several members of the office staff. Kim Galley was named finance administrator and Vicki Abell was promoted to billing, credit and collections administrator. Pam Semgo joined the accounting department as financial assistant to the controller and Patti Kenzie joined the company as executive assistant and human resource generalist.

HANNAY REELS OFFERS PUMPER/CLEANER CATALOG

Hannay Reels offers a product catalog for the pumping and cleaning industry. The catalog contains descriptions, drawings and specifications on the company’s heavy-duty hose and cable reels.

EPIPE RECEIVES INNOVATION AWARDS

ACE DuraFlo Systems’ ePIPE placed second in the Selected Products category at the Construmat Fair for innovation and sustainability in Barcelona, Spain. ePIPE also was named a winner in the Best Innovation Implemented or Applied by a Contractor category at the UK Energy Innovation Awards in Manchester, UK.

N.Y. MAYOR CITES BENEFITS OF PLUMBING CAREERNew York City Mayor Michael Bloomberg said the plumbing industry

could offer a more prosperous future for some graduates than a traditional college degree. According to the Bureau of Labor Statistics, median pay for a plumber in 2010 was approximately $47,000. Bloomberg said prospective students should compare the benefits of becoming a plumber with attending Harvard. “You don’t spend … four years spending $40,000, $50,000 in tuition without earning an income.”

SPARTAN TOOL NAMES TERRITORY MANAGERSpartan Tool LLC named Tony Marini territory manager for Long Island,

N.Y. He is a master plumber with extensive Spartan Tool experience.

MONGOOSE JETTERS ADDS SALES REPRESENTATIVESMongoose Jetters named George Marken and Ryan Peake as sales

representatives serving the plumbing and drain-cleaning market. Marken will cover the western region and has 20 years of industry experience. Peake has eight years experience and will be responsible for the southeastern region. They join Ron Slater who has 25 years experience and covers the northeastern region.

LMK NAMES MANAGING DIRECTOR, NORTHEAST SALES

LMK Technologies named David Archard managing director, northeast sales. He has 30 years experience in the municipal public works sector, assisting municipalities in managing and optimizing assets, with a focus on underground asset management/optimization projects.

VIVAX-METROTECH AFFILIATE RECEIVES CIVENEX SHOW AWARDS

Vivax-Metrotech’s Australian affiliate, Vivax-MetrotechAUS, received the Best Indoor Stand and Most Innovative New Product award for its vCam-5 inspection camera system at the CivEnEx show in Sydney, Australia.

WOHLER USA NAMES TECHNICAL SERVICE MANAGER

Wohler USA named Tom Powers technical service manager. He has 15 years experience as an engineering technician in the semiconductor field.

FLUID IMAGING TECHNOLOGIES NAMES VICE PRESIDENT

Fluid Imaging Technologies promoted Harry Nelson to vice president, aquatic markets. He will be responsible for the overall management and continued growth of the aquatics division. Nelson previously served as director of aquatic sales and marketing.

RAPIDVIEW OFFERS TRAINING SEMINARRapidView IBAK North America will host its biannual SeptemberFest open

house, Sept. 11-12, at its Rochester, Ind., headquarters. The open house will include hands-on maintenance and repair classes, PACP/MACP certification training, product demonstrations and new technology seminars. To register, call 800/656-4225 or visit www.rapidview.com. C

INDUSTRYNEWS

www.cleaner.com

Greg Maloney Kim Galley Vicki Abell Patti Kenzie

George Marken Ron SlaterRyan Peake

Dave Archard

Tom Powers

Harry Nelson


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Advanced Workhorse nozzles utilize conical ceramic inserts to Maximize Your Horsepower™Your Horsepower

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• 4-Gas Air Monitor • 7’ Tripod

• Work Winch• Full Body Harness

• 3-Way Fall Protection

SM

ON

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$2,995CONFINED SPACE ENTRY PACKAGE

A Simple Solution forSlippery PVC Pipe -

The Right WheelsWe now resurface all makes

of steel transport wheels

CALL JERRY AT 714-697-8697www.cuaclaws.com

Jetter HoseParker–Piranha–Aeroquip

• 1/8" – 4000, 5000 psi• 1/4" – 5000 psi• 3/8" – 4000, 5000 psi• 1/2" – 3000, 4000, 5000 psi• 5/8" – 4000 psi• 3/4" – 2500, 3000 psi• 1"–1-1/4" – 2500, 3000 psi

Call for Price & DeliveryNozzles, Root Cutters, Clamps, Swivel Joints, Ball Valves, Hose Guides, etc.

www.cloverleaftool.com

Call for Catalog & Prices

800.365.6583CloverleafTOOL CO.

SuperiorSuperiorSuperior®®® SMOKESMOKESMOKEforfor Sewer TestingSewer Testing

Fast • Inexpensive • Easy

Superior® Smoke Testingthe most cost effective method

to find sources of inflow

800800--945945--TESTTESTwww.SuperiorSignal.com

Choose Candles or Fluid

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BUSINESSES

WWW.rootErMAN.CoM. Franchises available with low fl at fee. New concept. Visit website or call 1-800-700-8062 x26. (CBM)

CAtCh BASIN CLEANEr2005 AquaTech CB-10 combination sewer cleaning truck: 624 Roots PD vacuum blower, General pump 35gpm @ 2,000psi, 10-yard debris body. Mounted on a 2005 Sterling chas-sis, 28,153 miles. Sold as is - No warranty. www.khtrucks.com 972-938-1905. (C11)

CoMPUtEr SoFtWArE

FreeServ iceReminderSof tware .com, F reeServ i ceD ispa tchSo f tware .com, FreeRouteManagementSoftware.com. (C09)

DrAIN/SEWEr CLEANING EQUIPMENt

2003 Sterling B-10 Aquatech. General jet-ting pump 83gpm @ 2,000psi. Roots 624 PD blower. Cat diesel, 83,998 miles, auto transmission, Hendrickson spring, 10-yard debris tank. www.khtrucks.com 972-938-1905. (C11)

Used and rebuilt cable machines in stock: RIDGID K-7500, K-40, K-60, K-1500, Roto-Rooter #55, WXL #C, Spartan #1064, #300, #100, Electric Eel model #C machines. The Cable Center: 800-257-7209. (CBM)

General Wire models J-3055, J-3080, and J-2000; Spartan #717; Electric Eel gas jet-ters. The Cable Center: 800-257-7209(CBM)

2006 Sterling Vac-Con V390LHAD: 3-stage fan, 9-yard debris tank, Triplex pump. Cat diesel, Push-button auto. 41,000 GVW. www.khtrucks.com 972-938-1905. (C11)

2009 Sterling Vac-Con VPD3616LHAEN S\N: 09085083. Bean jetting pump. Roots 824 RCS blower. 16-yard debris tank. ISX Cummins diesel. Push-button automatic. 54,587 miles. 66,000 GVW. Hendrickson spring.

972-938-1905 tXkhtrucks.com C11

hAZArDoUS WAStE UNItS

New 3,200 U.S. gallon, carbon steel, DOT certifi ed 407/412 vacuum tank; dump type with full open rear door and a Presvac PVB-750 vacuum-pressure pump installed on a 2014 Peterbilt 348 cab and chassis.(Stock #13563A-B) www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

JEttErS-trAILErHarben Jetter Model# 4018DTKE trailer 2011 with only 80 hours on it! Like-new condition. Always serviced. Asking $24,500. Contact 610-409-2880 (C09)

Xtreme Flow hot/Cold Jetter! Model #HJ2TA8536, tandem axle trailer, 35 hp Vanguard 8.5 gpm @ 3,600 psi, 325- gallon water tank, 300' hose, General Pump. List $34,995. On sale for $29,995. Fully loaded!

800-213-3272www.hotjetusa.com CBM

Sreco trailer Jet: 600-gallon water tank, 35gpm @ 2,000psi, gas engine - Call for pricing.

803-358-0221 SC (C09)

Sreco trailer Jet: Ford 4-cylinder Con-tinental motor. Two 350-gallon tanks, 40gpm/2,000psi, pivoting hose reel. 500’ NEW 3/4” hose, two cleaning noz-zles, storage rack - Call for pricing.

803-358-0221 SC (C09)

1999 O’Brien Trailer Jet with 165 original hrs. 4-cylinder diesel engine, 800-gallon plastic water tanks, Myers 65gpm 2000psi pump, 500 feet of new jet hose, new white paint. Pictures at www.empireequip.com $23,500. 714-639-8352 (CBM)

JEttErS-trUCK2006 GMC TC6500 cab and chassis with Pipe Hunter trunk mounted jetting unit, 3,000 psi @ 50 gpm with a 1,000-gallon wa-ter tank, rear mounted hose reel with Jet Eye Camera System, 6,800 original miles, like new. $89,000 sale price. (Stock #13234V) www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

Jack Doheny Supplies Inc. offers a full range of late model combo units and DOT industrial vacuum loaders. Call us @1-800-3DOHENY. (CBM)

2009 Ford F-550 Pipehunter: 6.4-liter Powerstroke, auto trans, 73,130 miles. Giant pump 29gpm @ 3,000psi. 3/4” jetting hose. 700-gallon Polly water tank. ...................................... $40,000


2009 Ford F-550 Pipehunter 7844TMV. 700-gallon poly water tank. 1/2” jet hose. Giant jet pump 14.2gpm @ 4,000psi. Tuthill blower. John Deere rear engine. 294 hrs. 139,878 miles.


2008 Ford F750 PipeHunter jetter truck.Giant pump 47.5gpm @ 3,000psi, 1,600-gal-lon Polly water tank. 1/2” & 3/4” jet hose. Cat C-7 350hp. 67,692 miles. Push-button auto, 33,000 GVW. $39,500. www.khtrucks.com 972-938-1905. (C11)

JEt VACS1989 Vactor 810C. Ford L8000 Automatic. 300 ft. 1” hose. New boom/debris tube as-sembly. Truck and pony engine run well. $30,000. Call 815-485-3900 (C09)

1996 L8000 Vac-Con: Single-axle. 2-stage fan. 5-yard box. Runs great. Auto transmis-sion. Used as a back-up truck and it needs to go to work. $50,000 [email protected] FL (C09)

see photos in color at www.cleaner.comsee photos in color at www.cleaner.com

classif ieds JEt VACS2003 Clean Earth Jet Vac. Mounted on 2003 Freightliner FL112 chassis. 1,500-gallon aluminum water tanks. 10-yard galvanized debris tank. 80gpm water pump, hydraulic drive variable water flow. Roots 824 vacuum system. Telescoping boom, 420gpm liq-uid pump off system. Call Bruce 608-575-7060. E-mail [email protected] Pictures at www.northernsewerequipment.com Price $72,000 (C10)

2007 Vactor/Sterling chassis 15-yard body, 80gpm at 2,500psi jetting system. 1,500-gallon water capacity. 18” PD unit loaded with options and rebuilt by an authorized Vactor dealer.

Call Joe 312-706-9678 C09

2006 Vactor/Sterling chassis 5-yard body, 80gpm at 2,500psi jetting system. 1,000-gallon water capacity. 16” PD unit. Extremely low hours and miles. Loaded with options and rebuilt by an authorized Vactor dealer.

Call Joe 312-706-9678 C09

2006 Peterbilt Vac-Con: 80gpm, 3-stage fan, 12-yard debris tank, 65,000 miles. .................................. $135,000

Call 1-877-389-2227 IN CP09

2006 International Vac-Con: 80 gpm, 3-stage fan, 12-yard debris tank, 73,000 miles. .................................. $135,000

Call 1-877-389-2227 IN CP09

2003 Vactor 2110PD on a Sterling LT7500. Pump 80gpm, 2,500psi. Roots 824 blower. 1,500 gallon water capacity. New paint. Was a city-owned unit. Pictures at www.empireequip.com. Price $129,900. 714-639-8352. (CBM)

Vac-Con V390LHA combination unit with Roots 827 blower, 1999 International Model 2554 cab and chassis. (Stock #3918C) www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

LEASE/FINANCINGNorth Star Commercial Credit: Commer-cial loans for trucks or equipment. Flexible purchase programs to fit your budget. 21 years in the industry. Contact tom Myers - 877-804-2274. (CBM)

LoCAtorSUsed Ridgid NaviTrack, Gen-Eye Model 100 and Goldak Model 4400. The Cable Center 800-257-7209. (CBM)

MISCELLANEoUSTitan 8000 series, high performance, RIDGID 8000 Zero-Gravity. The Cable Center: 800-257-7209. (CBM)

NoZZLESSAPPhIrE NoZZLES for UHP, laser-etched, heat treated, excellent quality, fantastic savings! 772-286-1218. [email protected]; www.alljetting.com. (CBM)

PArtS & CoMPoNENtSUS Jetting provides aftermarket rebuilding services and replacement parts for har-ben® pumps. Low prices, fast response. Why pay more? Call today. 1-800-538-8464, ext 25 or 18. (CBM)

PIPELINErEhABILItAtIoN

CIPP UV Curing Unit and truck for Sale – Fully Equipped $360,000 OBO For more information/pictures please contact Shaun @ 732-915-0234 or [email protected]. INCLUDED EQUIPMENT • 900’ of UV Curing cable • Monitor/control unit (450/600 watt) • UV Lightchain with 8 bulb capacity • Curing end caps and accessories ( 6” -27” diameter) • 35KW onboard generator (wired to 50HZ) • High volume/low pressure Atlas Copco com-pressor • 2009 International Durastar Die-sel truck (Low Mileage – 20K, GVW 25,900 lbs, automatic transmission, 16’ box) CA-PABILITIES • Curing of UV FRP CIPP (6” to 27”) • 450/600 watt curing capacity • Custom built onboard workstation and generator/compressor mount • No need to buy any further specialized equipment.

Contact Shaun: 732-915-0234 or [email protected] C09

Permaliner inversion system, complete in-stallation system purchased 2012. Like new condition. System includes materials and multiple inversion heads from 3” to 6”. $26,500. 626-221-5379 ask for Joel. (C10)

One trade-in model of Pipe Genie heavy-duty, pipe bursting equipment. Excellent condition, looks new, 30-ton, 100 feet cable, full 2-year warranty. 877-411-7473. (CBM)

PoSItIoNS AVAILABLESeeking Full-Time Field Laborers and Ex-perienced Project Management Person-nel - Established Nashville area contractor looking to hire prompt, dependable, hard working laborers and project managers for the Preparation Cleaning, Television Inspec-tion and Trenchless Lining Rehabilitation of Residential Service Lines and Munici-pal Underground Pipeline. No experience necessary; Onsite training provided; Must be willing to travel when called upon and retain a good driving record; CDL license preferred; Work can be physically demand-ing at times; Pay based on past experience and/or personal performance throughout an initial 90-day probationary employment trial period. Enquiries from serious career driven individuals only please. Phone Number: 866-284-8279 (C09)

GapVax, Inc., a nationally recognized manu-facturing business, is seeking a talented, highly motivated individual to fill a full-time Sales Position in the Midwest (Iowa based preferred) region. GapVax is the leading manufacturer of industrial and municipal vacuum units and hydroexcavation units in the United States. We provide the most reli-able, comprehensive, and efficient mobile vacuum units in the industrial and munici-pal markets. Specifications of the position are listed on our website, www.gapvax.com, click on the Now Hiring link in the left hand column. Send resumes to [email protected] or 575 Central Avenue, John-stown, PA 15902. (CPMGBM)

Drain Masters, Anchorage, Alaska, seeks technician trainee. Duties: driving, job set-up/take down, assisting lead tech, training. Requirements: Diploma/GED, lift 60-75 lbs., valid ADL w/clean driving record. Also: Teach-able, self-motivated, punctual, friendly. Fa-miliarity with plumbing/drains a plus. Motto: Drain Masters… Problem Solved! Our repu-tation: Top Anchorage company 10+ yrs. Un-surpassed skill and customer service. Solve customers’ drain problems w/professional-ism, compassion, and sense of humor. Apply today! [email protected] (C09)


BUSINESSES

WWW.rootErMAN.CoM. Franchises available with low fl at fee. New concept. Visit website or call 1-800-700-8062 x26. (CBM)

CAtCh BASIN CLEANEr2005 AquaTech CB-10 combination sewer cleaning truck: 624 Roots PD vacuum blower, General pump 35gpm @ 2,000psi, 10-yard debris body. Mounted on a 2005 Sterling chas-sis, 28,153 miles. Sold as is - No warranty. www.khtrucks.com 972-938-1905. (C11)

CoMPUtEr SoFtWArE

FreeServ iceReminderSof tware .com, F reeServ i ceD ispa tchSo f tware .com, FreeRouteManagementSoftware.com. (C09)

DrAIN/SEWEr CLEANING EQUIPMENt

2003 Sterling B-10 Aquatech. General jet-ting pump 83gpm @ 2,000psi. Roots 624 PD blower. Cat diesel, 83,998 miles, auto transmission, Hendrickson spring, 10-yard debris tank. www.khtrucks.com 972-938-1905. (C11)

Used and rebuilt cable machines in stock: RIDGID K-7500, K-40, K-60, K-1500, Roto-Rooter #55, WXL #C, Spartan #1064, #300, #100, Electric Eel model #C machines. The Cable Center: 800-257-7209. (CBM)

General Wire models J-3055, J-3080, and J-2000; Spartan #717; Electric Eel gas jet-ters. The Cable Center: 800-257-7209(CBM)

2006 Sterling Vac-Con V390LHAD: 3-stage fan, 9-yard debris tank, Triplex pump. Cat diesel, Push-button auto. 41,000 GVW. www.khtrucks.com 972-938-1905. (C11)

2009 Sterling Vac-Con VPD3616LHAEN S\N: 09085083. Bean jetting pump. Roots 824 RCS blower. 16-yard debris tank. ISX Cummins diesel. Push-button automatic. 54,587 miles. 66,000 GVW. Hendrickson spring.


hAZArDoUS WAStE UNItS

New 3,200 U.S. gallon, carbon steel, DOT certifi ed 407/412 vacuum tank; dump type with full open rear door and a Presvac PVB-750 vacuum-pressure pump installed on a 2014 Peterbilt 348 cab and chassis.(Stock #13563A-B) www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

JEttErS-trAILErHarben Jetter Model# 4018DTKE trailer 2011 with only 80 hours on it! Like-new condition. Always serviced. Asking $24,500. Contact 610-409-2880 (C09)

Xtreme Flow hot/Cold Jetter! Model #HJ2TA8536, tandem axle trailer, 35 hp Vanguard 8.5 gpm @ 3,600 psi, 325- gallon water tank, 300' hose, General Pump. List $34,995. On sale for $29,995. Fully loaded!

800-213-3272www.hotjetusa.com CBM

Sreco trailer Jet: 600-gallon water tank, 35gpm @ 2,000psi, gas engine - Call for pricing.

803-358-0221 SC (C09)

Sreco trailer Jet: Ford 4-cylinder Con-tinental motor. Two 350-gallon tanks, 40gpm/2,000psi, pivoting hose reel. 500’ NEW 3/4” hose, two cleaning noz-zles, storage rack - Call for pricing.

803-358-0221 SC (C09)

1999 O’Brien Trailer Jet with 165 original hrs. 4-cylinder diesel engine, 800-gallon plastic water tanks, Myers 65gpm 2000psi pump, 500 feet of new jet hose, new white paint. Pictures at www.empireequip.com $23,500. 714-639-8352 (CBM)

JEttErS-trUCK2006 GMC TC6500 cab and chassis with Pipe Hunter trunk mounted jetting unit, 3,000 psi @ 50 gpm with a 1,000-gallon wa-ter tank, rear mounted hose reel with Jet Eye Camera System, 6,800 original miles, like new. $89,000 sale price. (Stock #13234V) www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

Jack Doheny Supplies Inc. offers a full range of late model combo units and DOT industrial vacuum loaders. Call us @1-800-3DOHENY. (CBM)

2009 Ford F-550 Pipehunter: 6.4-liter Powerstroke, auto trans, 73,130 miles. Giant pump 29gpm @ 3,000psi. 3/4” jetting hose. 700-gallon Polly water tank. ...................................... $40,000


2009 Ford F-550 Pipehunter 7844TMV. 700-gallon poly water tank. 1/2” jet hose. Giant jet pump 14.2gpm @ 4,000psi. Tuthill blower. John Deere rear engine. 294 hrs. 139,878 miles.


2008 Ford F750 PipeHunter jetter truck.Giant pump 47.5gpm @ 3,000psi, 1,600-gal-lon Polly water tank. 1/2” & 3/4” jet hose. Cat C-7 350hp. 67,692 miles. Push-button auto, 33,000 GVW. $39,500. www.khtrucks.com 972-938-1905. (C11)

JEt VACS1989 Vactor 810C. Ford L8000 Automatic. 300 ft. 1” hose. New boom/debris tube as-sembly. Truck and pony engine run well. $30,000. Call 815-485-3900 (C09)

1996 L8000 Vac-Con: Single-axle. 2-stage fan. 5-yard box. Runs great. Auto transmis-sion. Used as a back-up truck and it needs to go to work. $50,000 [email protected] FL (C09)

see photos in color at www.cleaner.comsee photos in color at www.cleaner.com

classif ieds JEt VACS2003 Clean Earth Jet Vac. Mounted on 2003 Freightliner FL112 chassis. 1,500-gallon aluminum water tanks. 10-yard galvanized debris tank. 80gpm water pump, hydraulic drive variable water flow. Roots 824 vacuum system. Telescoping boom, 420gpm liq-uid pump off system. Call Bruce 608-575-7060. E-mail [email protected] Pictures at www.northernsewerequipment.com Price $72,000 (C10)

2007 Vactor/Sterling chassis 15-yard body, 80gpm at 2,500psi jetting system. 1,500-gallon water capacity. 18” PD unit loaded with options and rebuilt by an authorized Vactor dealer.

Call Joe 312-706-9678 C09

2006 Vactor/Sterling chassis 5-yard body, 80gpm at 2,500psi jetting system. 1,000-gallon water capacity. 16” PD unit. Extremely low hours and miles. Loaded with options and rebuilt by an authorized Vactor dealer.

Call Joe 312-706-9678 C09

2006 Peterbilt Vac-Con: 80gpm, 3-stage fan, 12-yard debris tank, 65,000 miles. .................................. $135,000

Call 1-877-389-2227 IN CP09

2006 International Vac-Con: 80 gpm, 3-stage fan, 12-yard debris tank, 73,000 miles. .................................. $135,000

Call 1-877-389-2227 IN CP09

2003 Vactor 2110PD on a Sterling LT7500. Pump 80gpm, 2,500psi. Roots 824 blower. 1,500 gallon water capacity. New paint. Was a city-owned unit. Pictures at www.empireequip.com. Price $129,900. 714-639-8352. (CBM)

Vac-Con V390LHA combination unit with Roots 827 blower, 1999 International Model 2554 cab and chassis. (Stock #3918C) www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

LEASE/FINANCINGNorth Star Commercial Credit: Commer-cial loans for trucks or equipment. Flexible purchase programs to fit your budget. 21 years in the industry. Contact tom Myers - 877-804-2274. (CBM)

LoCAtorSUsed Ridgid NaviTrack, Gen-Eye Model 100 and Goldak Model 4400. The Cable Center 800-257-7209. (CBM)

MISCELLANEoUSTitan 8000 series, high performance, RIDGID 8000 Zero-Gravity. The Cable Center: 800-257-7209. (CBM)

NoZZLESSAPPhIrE NoZZLES for UHP, laser-etched, heat treated, excellent quality, fantastic savings! 772-286-1218. [email protected]; www.alljetting.com. (CBM)

PArtS & CoMPoNENtSUS Jetting provides aftermarket rebuilding services and replacement parts for har-ben® pumps. Low prices, fast response. Why pay more? Call today. 1-800-538-8464, ext 25 or 18. (CBM)

PIPELINErEhABILItAtIoN

CIPP UV Curing Unit and truck for Sale – Fully Equipped $360,000 OBO For more information/pictures please contact Shaun @ 732-915-0234 or [email protected]. INCLUDED EQUIPMENT • 900’ of UV Curing cable • Monitor/control unit (450/600 watt) • UV Lightchain with 8 bulb capacity • Curing end caps and accessories ( 6” -27” diameter) • 35KW onboard generator (wired to 50HZ) • High volume/low pressure Atlas Copco com-pressor • 2009 International Durastar Die-sel truck (Low Mileage – 20K, GVW 25,900 lbs, automatic transmission, 16’ box) CA-PABILITIES • Curing of UV FRP CIPP (6” to 27”) • 450/600 watt curing capacity • Custom built onboard workstation and generator/compressor mount • No need to buy any further specialized equipment.

Contact Shaun: 732-915-0234 or [email protected] C09

Permaliner inversion system, complete in-stallation system purchased 2012. Like new condition. System includes materials and multiple inversion heads from 3” to 6”. $26,500. 626-221-5379 ask for Joel. (C10)

One trade-in model of Pipe Genie heavy-duty, pipe bursting equipment. Excellent condition, looks new, 30-ton, 100 feet cable, full 2-year warranty. 877-411-7473. (CBM)

PoSItIoNS AVAILABLESeeking Full-Time Field Laborers and Ex-perienced Project Management Person-nel - Established Nashville area contractor looking to hire prompt, dependable, hard working laborers and project managers for the Preparation Cleaning, Television Inspec-tion and Trenchless Lining Rehabilitation of Residential Service Lines and Munici-pal Underground Pipeline. No experience necessary; Onsite training provided; Must be willing to travel when called upon and retain a good driving record; CDL license preferred; Work can be physically demand-ing at times; Pay based on past experience and/or personal performance throughout an initial 90-day probationary employment trial period. Enquiries from serious career driven individuals only please. Phone Number: 866-284-8279 (C09)

GapVax, Inc., a nationally recognized manu-facturing business, is seeking a talented, highly motivated individual to fill a full-time Sales Position in the Midwest (Iowa based preferred) region. GapVax is the leading manufacturer of industrial and municipal vacuum units and hydroexcavation units in the United States. We provide the most reli-able, comprehensive, and efficient mobile vacuum units in the industrial and munici-pal markets. Specifications of the position are listed on our website, www.gapvax.com, click on the Now Hiring link in the left hand column. Send resumes to [email protected] or 575 Central Avenue, John-stown, PA 15902. (CPMGBM)

Drain Masters, Anchorage, Alaska, seeks technician trainee. Duties: driving, job set-up/take down, assisting lead tech, training. Requirements: Diploma/GED, lift 60-75 lbs., valid ADL w/clean driving record. Also: Teach-able, self-motivated, punctual, friendly. Fa-miliarity with plumbing/drains a plus. Motto: Drain Masters… Problem Solved! Our repu-tation: Top Anchorage company 10+ yrs. Un-surpassed skill and customer service. Solve customers’ drain problems w/professional-ism, compassion, and sense of humor. Apply today! [email protected] (C09)


PoSItIoNS AVAILABLE

WorK CLoSE to hoME! We’re looking for experienced CCTV Operators (PACP-certified), Cleaner Operators, and CIPP liner installers in the Raleigh-Durham NC area. These positions include com-petitive pay and per Diem, company-paid training, and real advancement opportunities for the right candidates. Contact Ray Douberly today at 912-647-2847 extension 233. Southeast Pipe is an Equal Opportunity Employer and a Certified Drug-Free Workplace. C09

PUMPSHonda model WP40X, 8 hp, 4" with hoses. Honda 4 hp, 2" pump with hoses. The Cable Center: 800-257-7209. (CBM)

Buy & Sell all makes and models, new & used vacuum pumps & high pressure water pumps, and good used replacement parts. Call for an inventory sheet and save. www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

rENtAL EQUIPMENtLiquid vacs, wet/dry industrial vacs, combina-tion jetter/vacs, vacuum street sweeper & catch basin cleaner, truck & trailer mounted jetters. All available for daily, weekly, monthly, and yearly rentals. VSI rentals, LLC, (888)VAC-UNIt (822-8648) www.vsirentalsllc.com. (CBM)

SEPtIC trUCKS

1999 International 7400: 1999 International 2554 with a Vac-con model V312/LHA 1300. 10-ft. telescop-ing boom, articulated hose reel, new 3-stage fan. Rebuilt pump 60gpm @ 2000psi. 69,458 miles .............$80,500

1-800-349-8000 C10

SErVICE/rEPAIrDynamic repairs - Inspection Camera repairs: 48 hour turn-around time. General Wire, Ratech, RIDGID, Electric Eel Mfg, Gator Cams, Insight Vision, Vision Intruders. Quality service on all brands. rental equipment available. For more info call Jack at 973-478-0893. Lodi, New Jersey. (CBM)

***www.servicewithasmile.com*** Sew-er Cam reel and Camera repair: Autho-rized for General Wire, ratech, Vision & ridgid. Quality service on all brands. Need more info? Just call terry or Stan. Electronic repair Co., Birmingham, AL 35206. 205-836-0454; email: [email protected]. (CBM)

StrEEt SWEEPErS1999 Johnston Street Sweeper: 17K miles, diesel, auto. Starts, runs, dumps. Brooms relay needs servicing. $8,490 OBO. Call Ray 856-534-0205 (C09)

tooLSt&t tools: Probes, hooks. Probes feature steel shafts with threaded and hardened tips. The insulated Mighty Probe™ tested to 50,000 volts. top Poppers™ open man-hole covers easily. Free catalog. www.tandt tools.com. Phone 800-521-6893. (CPBM)

Ritchie Yellow Jacket Recovery System & BULLET 7 cfm pump. The Cable Center: 800-257-7209. (CBM)

Bosch Brute hammer drill with cart irons. The Cable Center: 800-257-7209. (CBM)

RIDGID model #300 with stand, RIDGID tri-stand vises, RP 330 ProPress kit. The Cable Center: 800-257-7209. (CBM)

tV INSPECtIoN

2005 Envirosight rovver System: Camera with pan and tilt, color moni-tor, auto leveling. Includes TR 150 cable reel and control unit.

Call Joe 312-706-9678 C09

2007 Aries CCTV Freightliner 18’ Stepvan and equipment. Never been used, like new. Fully loaded, plus portable system. Call NOW 925-784-2837 for additional info $175,000 obo. (CBM)

2003 Ford F350 V-10 sewer line inspection truck with Aries equipment. Two cameras. 972-938-1905. www.khtrucks.com (C11)

Two (2) used Ratech EC-200 camera sys-tems, color, DVD - $3,800 each; One (1) used Ratech color camera reel, $2,000; One (1) used Ratech MiniCam reel, B/W, $2,400; One (1) used Ratech MiniCam, color, $2,800. One-year old. Call Marty at 314-974-3048 or 314-974-8196. (C10)

2005 RST CCTV inspection trailer. 14’ en-closed RST camera system, refurbished. Ca-ble reel, computer, new camera & 6-wheel-drive tractor. Pricing based on equipment & tooling added. Call for quote. Jay 317-714-1107 Jeff 317-258-4900 (C10)

Lots of Aries camera equipment for sale: 1 Pathfinder Saturn system with 1 TR3300 and 1 TR3400 with large line kit, PE3500 zoom camera and full set of tires, re-term kit and misc nuts and bolts $60,000. 1 Pathfinder Saturn system with 2 TR3300 tractors, PE3300 non-zoom camera and a set of tires $25,000. 1 2 PE3600 with path-finder adapter $14,000. Package deal for everything. Call or email Kyle 515-360-8582 [email protected] (C10)

Used and rebuilt camera kits in stock: RIDGID Mini Compact, Mini Color, Standard Self-Leveling, General Gen-Eye I, II and III, Aries Seeker, and SRECO kits. The Cable Center: 800-257-7209. (CBM)

CUES K2 SYSTEM: Steerable Compact Pipe Ranger (CPR), OZ3 camera, 1000’ gold cable, auto cable reel, CPU, CCU, wireless control-lers, six different wheel sets, two different wheel spacer sets, tool and manual. Like new (app. 40 hours) at 20% off list. Call 866- 936-8476 or [email protected]. (CBM)

2010 Ford E450 Diesel Aries 16’ high cube CCTV “DEMO” inspection van. 15,000 miles, TR3000 Badger for 8” to 30” & large line kit, PE 2720 multi-con-ductor pan and tilt LED camera w/ 1000’ of Red Maxx cable. High-cube command center, high-cube equipment room, wash-down system. 7,500-watt diesel generator. Equipment hoist. Ready to go to work. Call or e-mail for questions or further info. ...........................$139,000

James Long 253-709-5082 WA [email protected]

C09

1998 CUES Mainline TV System: GMC Savanna 3500, CUES with Pro-Data on-screen titler, Honda generator, Sony combo DVD/VHS, 1,700’ of M/C cable, pan & tilt camera with shorty transporter. $29,500. 608-835-7767, WI. (CBM)

VACUUM EQUIPMENt2004 Vac-Con VPD3690LHA: Roots 824 blower, Bean 80gpm @ 2,000psi jet pump. 9-yard debris tank, 1” jet hose. Cat diesel, push-button auto transmission, 41,000 GVW. www.khtrucks.com 972-938-1905. (C11)


2002 International Guzzler Classic vacuum truck. Roots blower. 1,942 hours. 30,422 miles. Cat Diesel. Hendrickson spring. 64,000 GVW. www.khtrucks.com 972-938-1905. (C11)

1998 Keith Huber King Vac Liquid Ring Vacuum Truck, wet/dry vacuum capability, full-open rear door, tank hoist, 9,450 hours. Mounted on a 1998 Mack RD690S chassis, 5-speed Maxitorque transmission, Camel-back suspension, Mack 300 HP diesel en-gine, A/C, 60,000 GVW. www.khtrucks.com 972-938-1905 (C11)

VACUUM LoADErS2013 Western Star cab and chassis, Power Vac 5300, 3,250 U.S. gallon, carbon steel DOT 407/412 regulations vacuum tanker with a Hibon PD blower, 5300 SCFM with vacuum to 28” mercury. Dump Type with full open rear door, and a Presvac PVB 750 vacuum-pressure pump. (Stock #13518V) www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

SuperSucker Vac Trucks: 2001 Model 5027- 139,946 miles, Roots 1021 blower, 6,789 hours. 2002 Model 5227- 110,522 miles, Roots 1021 blower, 709 hours. Wisconsin 920-779-9955. Photos and records avail-able. [email protected] (C10)

WANtEDWanted to Buy: Vactor 2100’s and late model Guzzlers. Cash. 800-336-4369. (CBM)

WAtErBLAStING40,000 psi Sapphire Nozzles, UHP hoses & replacement parts. Excellent quality & prices. 772-286-1218, [email protected], www.alljetting.com. (CBM)

Gardner Denver T-375M: Bare Shaft pump. Gardner Denver T450M Bare Shaft pump NLB 20-200: 12 gpm @ 20,000 psi. Gardner Denver LC-1500: 390 gpm max, 15,000 psi max. NLB 36-200 6 gpm @ 36,000 psi. HT-150S 25 gpm max 10,000 psi max, Shell Side Machine, Wheatley 165: 30 gpm @ 10,000 psi, Wheatley 165: 17 gpm @ 20,000 psi. Wheatley 125 with aluminum bronze flu-id end. Boatman Ind. 713-641-6006. View @ www.boatmanind.com. (CBM)

WATER JETTING EQUIPMENT: We sell, repair and retrofit water blasters. Visit us at: www.waterjettingequipment.com or phone 714-259-7700. (CBM)

NLB 10200 10K PSI or 20K PSI, Cummins diesel trailer. Jetstream 4200 trailer. Gardner Denver full range. Blasters, Inc. 813-985-4500 (C09)

It’s black and white.In every issue of Municipal Sewer & Water, you’ll read all about sanitary sewer, stormwater and water system professionals. You’ll discover:

n Who are the innovators in system repair and maintenance n How they make sound decisions that improve service and save money n What tools and technologies drive efficiency and performance n Where to go to find the latest equipment and advice

No gray area here.

Municipal Sewer & Water has it all. And it’s FREE.

Start your subscription today at mswmag.com or call 800-257-7222.


PoSItIoNS AVAILABLE

WorK CLoSE to hoME! We’re looking for experienced CCTV Operators (PACP-certified), Cleaner Operators, and CIPP liner installers in the Raleigh-Durham NC area. These positions include com-petitive pay and per Diem, company-paid training, and real advancement opportunities for the right candidates. Contact Ray Douberly today at 912-647-2847 extension 233. Southeast Pipe is an Equal Opportunity Employer and a Certified Drug-Free Workplace. C09

PUMPSHonda model WP40X, 8 hp, 4" with hoses. Honda 4 hp, 2" pump with hoses. The Cable Center: 800-257-7209. (CBM)

Buy & Sell all makes and models, new & used vacuum pumps & high pressure water pumps, and good used replacement parts. Call for an inventory sheet and save. www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

rENtAL EQUIPMENtLiquid vacs, wet/dry industrial vacs, combina-tion jetter/vacs, vacuum street sweeper & catch basin cleaner, truck & trailer mounted jetters. All available for daily, weekly, monthly, and yearly rentals. VSI rentals, LLC, (888)VAC-UNIt (822-8648) www.vsirentalsllc.com. (CBM)

SEPtIC trUCKS

1999 International 7400: 1999 International 2554 with a Vac-con model V312/LHA 1300. 10-ft. telescop-ing boom, articulated hose reel, new 3-stage fan. Rebuilt pump 60gpm @ 2000psi. 69,458 miles .............$80,500

1-800-349-8000 C10

SErVICE/rEPAIrDynamic repairs - Inspection Camera repairs: 48 hour turn-around time. General Wire, Ratech, RIDGID, Electric Eel Mfg, Gator Cams, Insight Vision, Vision Intruders. Quality service on all brands. rental equipment available. For more info call Jack at 973-478-0893. Lodi, New Jersey. (CBM)

***www.servicewithasmile.com*** Sew-er Cam reel and Camera repair: Autho-rized for General Wire, ratech, Vision & ridgid. Quality service on all brands. Need more info? Just call terry or Stan. Electronic repair Co., Birmingham, AL 35206. 205-836-0454; email: [email protected]. (CBM)

StrEEt SWEEPErS1999 Johnston Street Sweeper: 17K miles, diesel, auto. Starts, runs, dumps. Brooms relay needs servicing. $8,490 OBO. Call Ray 856-534-0205 (C09)

tooLSt&t tools: Probes, hooks. Probes feature steel shafts with threaded and hardened tips. The insulated Mighty Probe™ tested to 50,000 volts. top Poppers™ open man-hole covers easily. Free catalog. www.tandt tools.com. Phone 800-521-6893. (CPBM)

Ritchie Yellow Jacket Recovery System & BULLET 7 cfm pump. The Cable Center: 800-257-7209. (CBM)

Bosch Brute hammer drill with cart irons. The Cable Center: 800-257-7209. (CBM)

RIDGID model #300 with stand, RIDGID tri-stand vises, RP 330 ProPress kit. The Cable Center: 800-257-7209. (CBM)

tV INSPECtIoN

2005 Envirosight rovver System: Camera with pan and tilt, color moni-tor, auto leveling. Includes TR 150 cable reel and control unit.

Call Joe 312-706-9678 C09

2007 Aries CCTV Freightliner 18’ Stepvan and equipment. Never been used, like new. Fully loaded, plus portable system. Call NOW 925-784-2837 for additional info $175,000 obo. (CBM)


Two (2) used Ratech EC-200 camera sys-tems, color, DVD - $3,800 each; One (1) used Ratech color camera reel, $2,000; One (1) used Ratech MiniCam reel, B/W, $2,400; One (1) used Ratech MiniCam, color, $2,800. One-year old. Call Marty at 314-974-3048 or 314-974-8196. (C10)

2005 RST CCTV inspection trailer. 14’ en-closed RST camera system, refurbished. Ca-ble reel, computer, new camera & 6-wheel-drive tractor. Pricing based on equipment & tooling added. Call for quote. Jay 317-714-1107 Jeff 317-258-4900 (C10)

Lots of Aries camera equipment for sale: 1 Pathfinder Saturn system with 1 TR3300 and 1 TR3400 with large line kit, PE3500 zoom camera and full set of tires, re-term kit and misc nuts and bolts $60,000. 1 Pathfinder Saturn system with 2 TR3300 tractors, PE3300 non-zoom camera and a set of tires $25,000. 1 2 PE3600 with path-finder adapter $14,000. Package deal for everything. Call or email Kyle 515-360-8582 [email protected] (C10)

Used and rebuilt camera kits in stock: RIDGID Mini Compact, Mini Color, Standard Self-Leveling, General Gen-Eye I, II and III, Aries Seeker, and SRECO kits. The Cable Center: 800-257-7209. (CBM)

CUES K2 SYSTEM: Steerable Compact Pipe Ranger (CPR), OZ3 camera, 1000’ gold cable, auto cable reel, CPU, CCU, wireless control-lers, six different wheel sets, two different wheel spacer sets, tool and manual. Like new (app. 40 hours) at 20% off list. Call 866- 936-8476 or [email protected]. (CBM)

2010 Ford E450 Diesel Aries 16’ high cube CCTV “DEMO” inspection van. 15,000 miles, TR3000 Badger for 8” to 30” & large line kit, PE 2720 multi-con-ductor pan and tilt LED camera w/ 1000’ of Red Maxx cable. High-cube command center, high-cube equipment room, wash-down system. 7,500-watt diesel generator. Equipment hoist. Ready to go to work. Call or e-mail for questions or further info. ...........................$139,000

James Long 253-709-5082 WA [email protected]

C09

1998 CUES Mainline TV System: GMC Savanna 3500, CUES with Pro-Data on-screen titler, Honda generator, Sony combo DVD/VHS, 1,700’ of M/C cable, pan & tilt camera with shorty transporter. $29,500. 608-835-7767, WI. (CBM)

VACUUM EQUIPMENt2004 Vac-Con VPD3690LHA: Roots 824 blower, Bean 80gpm @ 2,000psi jet pump. 9-yard debris tank, 1” jet hose. Cat diesel, push-button auto transmission, 41,000 GVW. www.khtrucks.com 972-938-1905. (C11)


2002 International Guzzler Classic vacuum truck. Roots blower. 1,942 hours. 30,422 miles. Cat Diesel. Hendrickson spring. 64,000 GVW. www.khtrucks.com 972-938-1905. (C11)

1998 Keith Huber King Vac Liquid Ring Vacuum Truck, wet/dry vacuum capability, full-open rear door, tank hoist, 9,450 hours. Mounted on a 1998 Mack RD690S chassis, 5-speed Maxitorque transmission, Camel-back suspension, Mack 300 HP diesel en-gine, A/C, 60,000 GVW. www.khtrucks.com 972-938-1905 (C11)

VACUUM LoADErS2013 Western Star cab and chassis, Power Vac 5300, 3,250 U.S. gallon, carbon steel DOT 407/412 regulations vacuum tanker with a Hibon PD blower, 5300 SCFM with vacuum to 28” mercury. Dump Type with full open rear door, and a Presvac PVB 750 vacuum-pressure pump. (Stock #13518V) www.VacuumSalesInc.com, (888) VAC-UNIt (822-8648). (CBM)

SuperSucker Vac Trucks: 2001 Model 5027- 139,946 miles, Roots 1021 blower, 6,789 hours. 2002 Model 5227- 110,522 miles, Roots 1021 blower, 709 hours. Wisconsin 920-779-9955. Photos and records avail-able. [email protected] (C10)

WANtEDWanted to Buy: Vactor 2100’s and late model Guzzlers. Cash. 800-336-4369. (CBM)

WAtErBLAStING40,000 psi Sapphire Nozzles, UHP hoses & replacement parts. Excellent quality & prices. 772-286-1218, [email protected], www.alljetting.com. (CBM)

Gardner Denver T-375M: Bare Shaft pump. Gardner Denver T450M Bare Shaft pump NLB 20-200: 12 gpm @ 20,000 psi. Gardner Denver LC-1500: 390 gpm max, 15,000 psi max. NLB 36-200 6 gpm @ 36,000 psi. HT-150S 25 gpm max 10,000 psi max, Shell Side Machine, Wheatley 165: 30 gpm @ 10,000 psi, Wheatley 165: 17 gpm @ 20,000 psi. Wheatley 125 with aluminum bronze flu-id end. Boatman Ind. 713-641-6006. View @ www.boatmanind.com. (CBM)

WATER JETTING EQUIPMENT: We sell, repair and retrofit water blasters. Visit us at: www.waterjettingequipment.com or phone 714-259-7700. (CBM)

NLB 10200 10K PSI or 20K PSI, Cummins diesel trailer. Jetstream 4200 trailer. Gardner Denver full range. Blasters, Inc. 813-985-4500 (C09)

It’s black and white.In every issue of Municipal Sewer & Water, you’ll read all about sanitary sewer, stormwater and water system professionals. You’ll discover:

n Who are the innovators in system repair and maintenance n How they make sound decisions that improve service and save money n What tools and technologies drive efficiency and performance n Where to go to find the latest equipment and advice

No gray area here.

Municipal Sewer & Water has it all. And it’s FREE.

Start your subscription today at mswmag.com or call 800-257-7222.

THE CABLE CENTER • 1-800-257-7209

THE CABLE CENTER • 8318 OLIVE BLVD. • ST. LOUIS, MO 63132 • 314-993-3099

$580FREE DELIVERY

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24 HOUR TURNAROUND - MIDWEST’S LARGEST FACTORY AUTHORIZEDREPAIR CENTER FOR GEN-EYE, GATORCAM & SEESNAKE MADE IN USA MADE IN USA

ClogChopper™

GeneralSpeedrooter 92™Basic Unit – No cable cutters

or power feed

General J-1450Portable Jetter Basic Unit Machine Only

Mini-Rooter XP™ Basic Unit – No cable cutters

or power feed

General J-2900 Basic Unit Machine Only

General

ClogChopper

CALL FOR

PRICING! No Reasonable Offer Will Be Refused

� Used Camera Kits Starting As Low As $500

� G- I Reels

� G- I Monitor/VCR Combo Packages

� G- II Reels

� G- II Monitor/VCR Combo Packages

� G- II Locators

� G- III Reels

� G- III Monitor/VCR Combo Packages

� DVD Upgrades Available For Additional Charge

� J- �3055 Jetter Demo Models

� J- �3080 Jetter Demo Models

� J- �2000 (One Available, NEW In Box)

� Multi-function cutting tools

� Six self-sharpening blades

� Risk-free pipe damage

� Maneuvers around tight bends

� Safe cleaning on metal, plastic and clay pipes

� Variety of sizes

� Connector options for most drain cleaning machines

EVERYTHING MUST GO!

� Used Camera Kits � G- III Monitor/VCR

WAREHOUSE

LIQUIDATION

SALE

Introducing the Spartan 740 Trailer Jet, which, for the first time,

combines a full 4,000 PSI of jetting power in a trailer towable by

any vehicle in your fleet. With a wide-track chassis, a 150-gallon

water tank and pipe sizes ranging from 3" to 15", this tough little

jetter is ready for anything. And with a 350' hose, it packs

adjustable pump pulsation for maximum cleaning distance.

Small jetter. Big power.SINCE 1943

FOR TOUGH CUSTOMERS.

POWER. PACKED.

Available in a traditionalgasoline version or apropane hybrid for heavyduty indoor jobs.

CONTACT US TODAY | 8 0 0 . 4 3 5 . 3 8 6 6

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september 2013

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