Student InductionSeptember 2015

Who are the key staff? Where are they based? When/how can you reach them?

Who is onsite?

What’s the plan for induction?

Meet & Greet

Dr Indranil Bose – Dean of Business Studies Asma Begum – Business & Coordination Peter Mugambi – Accountancy Course Lead Jacky Pinto – Business Course Lead / MBA Shanthi Rajan – Business / MBA Dani Jose – Business (Finance) & Accountancy Dr Tony Ayoola – MBA

Carly Guy – Quality Manager Gemma Cena – Adacemic Registrar

Your Staff Team

WINC is Western International College

Part of a group of Education Providers in UAE

Working in partnership with UK providers to make UK qualifications accessible

Who are WINC and how does it fit?

Welcome to Ras Al Khaimah

www.rasalkhaimahtourism.com

Around 6th June for 1month

Fasting takes place from dawn to sunset, within which all individuals refrain from consuming

any food or drink

In the evening, after the call to prayer of the at sunset, is the Iftar, or time to break the fast

Ramadan ends with Eid el Fitr, a great religious festival, with between 1 and 4 public holidays

Holy Month of Ramadan

For everybody in the UAE, during Ramadan, it is strictly forbidden:

eating in public places between sunset and sunrise, even chewing gum is not permissible

to drink (even water) or smoke in public places between sunset and sunrise

to drink alcohol during the day, including in a hotel

listening to loud music other than as part of prayer in a public place.

At home, you remain free to do what you want, as long as it does not interfere with religious practices of Muslims.

Holy Month of Ramadan

Moving on….

Parking is behind the main block on the sports court, staff parking / drop off / collection, is at the front of the building

There will be building works on site over the next few months – please be cautious

The site is monitored by recorded CCTV for your security and the detection of crime.

You will need to join the Facebook Groups / Pages to stay up to date

UOB RAK Webpage

Notices

Internships ◦ We run an internship programme where students are

supported to find work over the summer.◦ The workshop date will be advertised on Facebook

and on the notice boards.◦ Students in their final year are given preference, then

second years with first years being encouraged to concentrate on their studies.

Internships are not available outside of the summer and will not be offered to anyone who has outstanding fees, work or summer classes.

Last one…

Student Home Page

You will receive notifications through your Bolton Email ID.

All official communication / replies must go through your Bolton Email ID

You must check your Bolton Email ID

Emails – Official Email ID

Student Home Page

UOB RAK Webpage

Bolton UK Student Portal

BISSTO - Study Skills Help

Useful Websites

Student HandbookProgramme Handbook

◦Policies and procedures

READ THESE DOCUMENTS – THEY ARE FOR YOUR BENEFIT!

Important Documents

First Aid – ReceptionFire Safety – Continuous alarm, assemble outside Reception away from the buildings

Equipment – Use of and reporting

Lab Safety

Health and Safety

Studying a UK course in the UAE

What does this mean for you?

Why did you chose us?

Let’s Talk Courses

The programme that you have chosen to study will be comprised of modules, normally 20 credits but some may be 10 credits some may be 40

Each credit equates to 10 learning hours 20 credits = 200 hours ; 40 credits = 400 hours

Teacher Tutor Contact Time = 40-50 hrs Self Study = 160 hrs or 360 hrs for

dissertations

Your Course

Lectures◦ Attendance = MINIMUM 80%

Lateness◦ You must call in if you are going to be late. Your

Tutor will be notified. You can also emal your Tutor if your lateness is foreseeable (eg Drs Appointment).

◦ You may be asked for proof of appointments.◦ If you are over 15 minutes late, you must report to

reception and it will be at the Tutor’s discretion to allow you into class. You may be marked absent for the session.

◦ Repeated lateness (more than 3 times) will result in your sponsor being notified and invited to a meeting.

Attendance

These are announced either prior to or at the start of the new term

We try to arrange classes to suit both the student and Tutors - so far as is practical

Some classes will need to be scheduled outside of what is convenient to you

◦ EG – Business students may need to attend Saturdays if this is the only time a Tutor is available

Timetables

Displayed on the notice boards

Exam timetables are displayed on the notice boards and online – link available on the ACERAK Website and by searching Google.

They change each semester with the modules, please ensure you know where you are meant to be!

Timetables

Personal Conduct/Expectations Cultural Awareness Self Motivation Responsibility and Integrity Abide by all Policies – Having read them diligently

Complaints and Suggestions◦FOLLOW PROCEDURE!! Use the Form…..

Our Expectations

Students commit that:◦ All students will be honest and forthright in their academic

studies.◦ All students will attend classes on time and for the duration

stated.◦ All students will comply with applicable laws concerning the

use and possession of alcohol and drugs.◦ Students will conduct themselves in a professional manner

treating others with dignity and respect at all times.◦ A student will not endanger the lives or safety of others.◦ A student shall not provide false or misleading information. ◦ A student shall not misuse any material, service or property. 

Mutual Charter – All Students

WINC Staff commit that:◦ Students will be treated with respect and dignity in all

interactions and through all methods of communication.◦ Students will be supported to successfully complete their studies

with all reasonable efforts.◦ Staff will not endanger the lives or safety of others.◦ Staff conduct will be free from bias and discrimination.◦ Student queries will be responded to within 72 hours.◦ Student complaints will be heard independently and considered

fairly.◦ Students will be notified in good time of changes to their

schedule (unless in an unforeseen circumstance).◦ Students will receive constructive feedback in a timely fashion to

support their studies.

Mutual Charter – All Staff

Tutor response 24/7 Perfect timetable to suit your life To negotiate deadlines To negotiate results To pass without working for it Access to Tutor / Staff mobile numbers Tutors to do “favours” or show favouritism

Any student found attempting to affect their score in any underhanded way will be reported.

What Students Cannot Expect

A safe learning environment Dedicated, quality teaching staff Helpful and supportive – feedback Listening to your opinions Personal Tutoring To earn your degree

A Social Life? – Student Council

Student Expectations

Student CouncilPresident – Arsal Faridi

Assignments, Assessments and

Regulations

E-Learning Page

Moodle contains all the course materials and it is where you will check your drafts for plagiarism and eventually hand in your assignments

Welcome to Moodle!

You will be able to check your draft written work online before submitting to ensure you have correctly referenced.

The deadline is final, if you have unforeseen issues – speak to your Tutor IMMEDIATELY

All submissions must go through Moodle – follow the submission guidance in the assignment brief

Assignment Submission

If you have not paid your fees you cannot access Moodle / access the exam hall

If you cannot access Moodle / the exam hall you cannot submit your work

If you do not submit your work, you will fail the module and have to repeat

This is not something that you can appeal as it is your own fault.

FEES

There are penalties for late submission:

•Up to 5 days -10 Marks

•Up to 10 days -20 Marks

•Over 10 days is not acceptable and work will be awarded 1 mark only.

Late Submission

The Tutors mark your work giving you a grade out of 100

Pass mark for UG is 40, MBA is 50 The marks are checked (Internally Moderated) by

another member of the team here in RAK The work is sent to the UK for the same

Examiners as the UK site to review and confirm the marks

All marks are ratified at a Board, in conjunction with the UK

Your final marks are then released and Results Day is scheduled.

Marking and Results

If you do not submit work you are graded 0 and will have to repeat the module – there is no negotiation.

If you fail a module or a component (part of a module), your sponsor will be called and invited to a Results Day session. Attendance and behaviour (if appropriate) will be disclosed at this session.

You will have one further chance to submit the work in the next semester – this is called a referral. If you fail your second submission, you have failed the module. There is no negotiation.

If you fail a core module, you will fail the course.

Non-Submission / Failing

7 days before the assignment due date and up to the published deadline.

Must include all reasons and evidence for your circumstances – in a sealed envelope

This will be reviewed by the panel and the decision will be given

It will never increase your marks

Read the Student Guidance for full information

Mitigating Circumstances

Referral – means that you only have to submit the information that was not passed by a fixed time. Your mark will be capped to 40%.

Deferral – means you have been given extra time to submit the whole assignment (normally due to mitigating circumstances) your mark will not be capped.

Read the Student Guidance for full information

Referral / Deferral

You can permanently WITHDRAW from a module or the entire Programme only within the first 2 weeks and only in consultation with your Tutor. Withdrawal without permission will be recorded as a fail.

You can temporarily SUSPEND your studies only with the permission of the University. The suspension should be requested before the end/start of a semester to commence from the following semester. Studies must reconvene on the agreed set date.

This may affect your Visa validity and have implications on the fees paid.

Withdrawal / Suspension

You have the write to appeal a Board decision – al policies and guidance are available

This can only be on the grounds of material error.

You cannot appeal your result because you think you work was better than the grade.

You cannot appeal your result because your parents / employer will be angry.

Appeals

Academic Conduct

The first part of the Mutual Charter binds all students to:

“be honest and forthright in their academic studies.”

Mutual Charter

Collusion◦ where two or more students collaborate to produce a piece of work

which is then submitted as though it were an individual student’s own work; collusion does not apply to assessment components which specify group submissions;

Fabrication of data ◦ efers to the falsification of data (either qualitative or quantitative),

through invention or amendment, which is then presented by the student as if it had been legitimately gathered in line with the norms of the discipline concerned;

Duplication◦ refers to the inclusion in work of any material which is identical or similar to

material which has already been submitted by the student for any other assessment within the University or elsewhere e.g. submitting the same piece of coursework for two different modules;

What is Misconduct?

Commissioning◦ involves requesting another person to complete an

assessment which is then submitted as the students own work;

Theft of work ◦ submitting another’s work as the suspected student’s own, either

in whole or in part, without that student’s permission;

Bribery and blackmail◦ paying or offering inducements or coercing another person to

obtain higher marks or another form of advantage;

False declarations◦ Misreporting facts and/or falsification of documents to gain

an advantage. This may relate to (but is not limited to) obtaining an extension, claims for mitigating circumstances and/or appeals.

What is Misconduct?

Plagiarism may be defined as the representation of another person’s work, without acknowledgement of the source, as the student’s own for the purposes of satisfying assessment requirements. This includes information taken from the internet as well as published works.

Examples of plagiarism are:

- copying the work of another person (including a fellow student) without acknowledging the source through the appropriate form of citation;

- the summarising of another person’s work by simply changing a few words or altering the order of presentation, without acknowledgement;

- the use of ideas or intellectual data of another person without acknowledgement of the source, or the submission or presentation of work as if it were the student’s own, which are substantially the ideas or intellectual data of another person;

- the submission of coursework making significant use of unattributed digital images such as graphs, tables, photographs, etc. taken from books/articles, the internet or from the work of another person;

Misconduct - Plagiarism

Academic Misconduct is any method where you try

to gain your degree through dishonesty or

misrepresentation.

It is very serious

In short:

Bolton Interactive Study Skills Tutorial Online

http://www.bolton.ac.uk/bissto

BISSTO

• Study Skills• Online Library Induction• Critical Thinking• Note Taking• Essay Writing• Referencing & Plagiarism• Advanced Research Skills• Writing a Dissertation

Graduation

Graduation Album

Welcome - to the

Mr Raj NambiarDirector of Administration

Complaints and Feedback

What it is and how to do it (and how not to do it)

A complaint is an expression of dissatisfaction with any aspect of the Organisation’s activities

What is a complaint?

An enquiry e.g. when a student asks about the availability of a course, service or facility in the Organisation.

A request e.g. when a student asks for the provision of a service or facility, for action to be taken, for an explanation or justification.

A comment e.g. which is informal and does not require further action.

A suggestion e.g. for an improvement in provision of a course, service or facility.

A report e.g. when a student reports that something is wrong.

An appeal e.g. when a student ‘appeals’ i.e. requests a review of an Assessment Board decision.

A complaint is not

Student complaints will be heard independently and considered fairly.

This can only be done if you follow the correct procedure.

The Mutual Charter states:

Informal •Try to resolve the matter informally by speaking with the appropriate person.

Formal •Fill in a complaint form and hand it to your Course Manager

Formal 2 •If not resolved•The complaint passes to the Academic Coordinator

Formal 3 •If not resolved•The complaint passes to the SMT – Decision is Final

The Complaints Procedure

Complaints Form

Written acknowledgement – 5 working days

Resolution or update – 10 working days

Further updates – every 10 working days

The complaint may be resolved informally at any stage of the process once started.

Standards and Responses

Student Council Feedback box In person to

◦ Tutors◦ Personal Tutor◦ Course Manager

Questionnaires Student Representatives

◦ SSLC ◦ Board of Study

Feedback

The staff and teaching team welcome your suggestions, we’re going to be spending a

lot of time together over the next year.

Improvements are always welcome!

Make yourself at home

Campus Tour – Student Council

Lunch – Main Block (Room 3)

Subject Induction – Asma Begum (Auditorium)

Library Induction Finance and Enrolments Closing Remarks 16:00 Close

What’s next today?