sepura tetra terminals user guide mod-06-366 issue 1 v7 0

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Page 1: Sepura TETRA Terminals User Guide MOD-06-366 Issue 1 v7 0

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sepura

TETRA Terminals

User Guide

MOD-06-366

Issue 1

SOFTWARE RELEASE V7.0

 © SEPURA LIMITED 2007

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User Guide Issue 1 © Sepura Limited 2007

3000 Series Hand-Held Terminals

2000 Series Hand-Held Terminals

Mobile and Gateway Terminals

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User Guide Issue 1 © Sepura Limited 2007

Contents

CONVENTIONS_______________________________________________ 8 

GETTING STARTED (HAND-HELD) ______________________________ 9 

Front of the Terminal ______________________________________________________ 9 

Rear of the Terminal ______________________________________________________ 10 

PTT Button______________________________________________________________ 11 

Facility Connector________________________________________________________ 11 

Accessories Socket ______________________________________________________ 12 

Batteries________________________________________________________________ 12 

GETTING STARTED (MOBILE & GATEWAY) ______________________ 14 

Console ________________________________________________________________ 14 

Transceiver _____________________________________________________________ 14 

Audio Accessory Control __________________________________________________ 15 

Dual Consoles and Applications Interface Units _______________________________ 16 

NAVI-KNOB™ AND MODE BUTTON_____________________________ 17 

Whisper Mode ___________________________________________________________ 18 

DISPLAY OPTIONS___________________________________________ 19 

Normal Mode ____________________________________________________________ 19 

Large Mode _____________________________________________________________ 19 

Inverted Display__________________________________________________________ 20 

NAVIGATING MENUS_________________________________________ 21 

Menu Levels_____________________________________________________________ 21 

Navigation and select/de-select keys ________________________________________ 22 

SOFT KEYS _________________________________________________ 23 

TEXT ENTRY AND EDITING____________________________________ 24 

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Multi-tap text entry from the keypad _________________________________________ 24 

Character selection text entry using the Navi-knob™___________________________ 25 

Deletion of Characters ____________________________________________________ 25 

Leaving Text Entry or Editing Mode _________________________________________ 25 

SECURITY AND PIN CODES ___________________________________ 26 

PIN Entry _______________________________________________________________ 26 

Incorrect PIN Entry _______________________________________________________ 27 

USER PROFILES ____________________________________________ 28 

CALL TYPES ________________________________________________ 29 

GROUP CALLS (POINT-TO-MULTIPOINT) _______________________ 30 

Talkgroup Selection ______________________________________________________ 30 

Changing the Talkgroup Folder _____________________________________________ 31 

Making a Group Call ______________________________________________________ 32 

Receiving a Group Call ____________________________________________________ 33 

Receiving a Broadcast Call ________________________________________________ 33 

Changing Talkgroups Whilst Engaged In An Active Group Call___________________ 34 

INDIVIDUAL CALLS __________________________________________ 35 

Making Individual Half Duplex Calls _________________________________________ 35 

Receiving Individual Half Duplex Calls _______________________________________ 36 

Making Full Duplex Calls (Telephone Type Calls) ______________________________ 37 

Receiving Full Duplex Calls (Telephone or TETRA)_____________________________ 38 

Full Duplex Calls, Receiving as Half Duplex___________________________________ 39 

Missed Calls_____________________________________________________________ 39 

EMERGENCY CALLS _________________________________________ 40 

Making an Emergency Call_________________________________________________ 42 

Cancelling An Emergency Call______________________________________________ 43 

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Receiving an Emergency Call ______________________________________________ 43 

DIRECT MODE CALLS (DMO) __________________________________ 44 

DIRECT MODE GATEWAY OPERATION _________________________ 45 

Switching to Gateway Mode________________________________________________ 45 

Configuring the Gateway For Use ___________________________________________ 46 

Gateway States __________________________________________________________ 47 

Changing Groups in Gateway Mode _________________________________________ 48 

Using the Emergency Button in Gateway Mode________________________________ 48 

Leaving a Gateway as a Standalone Installation _______________________________ 48 

STATUS MESSAGES _________________________________________ 49 

Access the Send Status Message List _______________________________________ 49 

Sending a Status Message_________________________________________________ 50 

SDS (TEXT) MESSAGES ______________________________________ 52 

Sending SDS (Text) Messages______________________________________________ 52 

Sending Pre-defined SDS Messages_________________________________________ 53 

Receiving Status/SDS Messages____________________________________________ 54 

Replying to Received SDS Messages ________________________________________ 55 

Finding the Identity of the sender ___________________________________________ 55 

Storing Received SDS Messages____________________________________________ 56 

PAGING ALERTS ____________________________________________ 57 

END TO END ENCRYPTION____________________________________ 58 

Secure Communications __________________________________________________ 58 

Zeroising _______________________________________________________________ 58 

PACKET DATA ______________________________________________ 59 

CIRCUIT MODE DATA ________________________________________ 60 

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GPS _______________________________________________________ 61 

MENU OPTIONS _____________________________________________ 62 

Phonebook _____________________________________________________________ 63 

Call History _____________________________________________________________ 65 

Message Inbox _________________________________________________________ 68 

Message Store___________________________________________________________ 69 

Status Message List ______________________________________________________ 69 

Scan Lists ______________________________________________________________ 70 

Folders _________________________________________________________________ 73 

Change Network _________________________________________________________ 73 

Short Data Applications ___________________________________________________ 74 

Radio Settings___________________________________________________________ 77 

IN CALL NAVIGATION ________________________________________ 81 

Make Voice Calls _________________________________________________________ 81 

Changing Talkgroups Whilst Engaged in an Active Group Call ___________________ 82 

Send Status Messages and SDS Messages ___________________________________ 82 

Edit All Text Areas and Activate and Deactivate Terminal Functions ______________ 83 

FALLBACK _________________________________________________ 84 

SHORTCUTS________________________________________________ 85 

LED INDICATIONS ___________________________________________ 86 

ALERTS____________________________________________________ 87 

Audible Alerts ___________________________________________________________ 87 

Vibrator Alerts ___________________________________________________________ 89 

DISPLAYED INFORMATION ___________________________________ 90 

User Information _________________________________________________________ 90 

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Icons___________________________________________________________________ 91 

HEALTH AND SAFETY________________________________________ 99 

Transmit Inhibit __________________________________________________________ 99 

Radiation Protection______________________________________________________ 99 

Electro Magnetic Compatibility _____________________________________________ 99 

Type Approval ___________________________________________________________ 99 

Accessories ____________________________________________________________ 100 

Additional notes applicable to Hand-Held ___________________________________ 100 

GLOSSARY ________________________________________________ 101 

NOTICE ___________________________________________________ 103 

Contact Details _________________________________________________________ 103 

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CONVENTIONS

This guide is intended for users of Sepura Terminals. Throughout this guide, graphics areprovided of the terminal user interface. Where appropriate these are provided in both largemode and normal mode fonts. Otherwise all screen shots are in normal mode fonts.

This guide uses the following formatting and graphical conventions.

Convention Description

Note icon. Emphasises related, reinforcing, or important information.

Tip icon. Suggests alternative methods for accomplishing tasks orprocedures.

Caution icon. Indicates actions or processes that require caution from theuser.

Green Telephone key on the Terminal Keypad.

Red Telephone key on the Terminal Keypad.

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GETTING STARTED (HAND-HELD)

FRONT OF THE TERMINAL 

Emergency ButtonNavi-knob™

Mode Button 

PTT

Navigation Keys 

Green Telephone Key 

Duplex Earpiece andHalf - Duplex Microphone

Red Telephone Key

Alphanumeric Keypad 

Facility connector

Duplex Microphone

Tri - Colour LED

Antenna

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REAR OF THE TERMINAL 

Half duplexloudspeaker

Antenna

User identitylabel recess 

Carrying aidsmounting points 

Battery 

Batteryrelease clip 

Audio

Accessories

Socket

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PTT BUTTON 

PTT

 

To ensure optimal performance from your hand-held terminal during half duplex calls(individual or group) please hold the unit vertically, with the half duplex microphonesituated approximately 5cm away from the mouth.

FACILITY CONNECTOR 

PEI,

Car adapter,

Personal Rapid Charger connection,

RSM connector

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ACCESSORIES SOCKET 

Audio

Accessories

socket

 

BATTERIES

FITTING AND REMOVING THE BATTERY 

To fit, unpack the battery and slot it into the rear of the hand-held. Push the battery down untilthe catch clips into the bottom of the case. The battery is fully secure when this catch hasclipped into position. To remove, push the catch upward towards the top of the hand-held.The battery pack will unclip and can then be removed.

BATTERY CHARGING 

The battery should only be charged with Sepura Limited

approved battery chargers. Failure to use an approvedbattery charger will invalidate the warranty of the battery andthe hand-held.

A range of battery chargers is available that allow the batteryto be charged while fitted to, or removed from, the hand-held(depending upon the charger model and hand-held typeselected). When the battery is fitted to the hand-held, thebattery can be charged via the facility connector located atthe base of the hand-held. If the battery is charged with thehand-held switched on, the time remaining to charge thebattery to its full capacity is shown on the hand-held’sdisplay.

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When charging, the colour of the LED on the hand-held indicates the progress of batterycharging: orange shows charging in progress, green shows charging complete, red showscharging failure. A fully discharged battery may not provide enough power to support the

hand-held display during the initial phases of charging. However, when sufficient power isavailable, the display will operate.

The battery includes circuitry to protect against damage caused by accidental shortingof the contacts. Once the battery has protected itself, it will not operate again until ithas been removed from the hand-held and charged.

The hand-held will warn the User of a Low battery condition by displaying the Low batteryIcon and repetitively flashing the Red LED for 1 second at 1 second intervals.

As with all batteries, charging cycles reduce the cell capacity. The battery is specified to have

retained a nominal 80% of its original fully charged capacity after 500 charge cycles. Chargingmust be conducted using a Sepura approved charger.

Batteries have a finite life; they will deteriorate if they are not charged on a periodicbasis. Batteries should not be left for more than 6 months without recharging as thecells will deteriorate and the batteries will not be recoverable.

The latch on the battery is specified to 6000 insertions (equivalent to 8 insertions per day over2 years if used every day of the year.

Many professional and consumer products from cycle lamps to mobile phones and laptop

computers now use rechargeable lithium-ion (Li-ion) cells because of their small size and highenergy density. When charged and used correctly these are reliable and safe. There aresome simple precautions that should be observed when charging and using Li-ion packs. Theprecautions below apply to most/all Li-ion battery packs and chargers.

1. Properly designed Li-ion batteries and chargers contain effective protection circuitry tosafeguard the pack during charging and use, but in some very rare circumstances ofinternal cell failure during charging, the protection circuits may be ineffective and the packmay overheat. To minimise the chance of this causing further damage, Li-ion batterychargers should be used in well ventilated areas away from combustible material. Forexample, don’t charge your TETRA battery, mobile phone battery or laptop battery withthe battery and charger very near to curtains, soft furnishings, paper or other combustiblematerial.

2. Copy batteries are available for many products, particularly mobile phones and morerecently TETRA radios, including those made by Sepura. These may be cheaper thanapproved batteries, but may not include protection features used in the approved battery,so may be less safe and should not be used.

3. Use only Sepura approved chargers for charging Sepura products. Non-approvedchargers may incorrectly charge the battery, leading to premature failure, or render thebattery potentially unsafe.

4. Sepura batteries are designed to be rugged and to give good service. However, as is thecase for all Li-ion batteries, it is possible for extreme mechanical damage to weaken theinternal structure of the cells within the battery. Therefore, if the battery casing showssigns of severe damage (not the minor scratches and bumps of everyday use), or has

been subjected to major mechanical abuse, do not continue to use the battery.

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GETTING STARTED (MOBILE & GATEWAY)

CONSOLE 

TRANSCEIVER 

Antenna Connector

Console Ports or Dual PEI

Ports

Power, audio and externalcontrol lines

GPS Antenna Connector

 

Navi-knob™ (rotate) 

Mode Button (press)

Navigation KeysRed Telephone Key

Green Telephone Key Tri - Colour LED

PEI Port 

Emergency

Button

Alphanumeric

Keypad

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In order to operate the following components are required:

•  TETRA Mobile/Gateway Transceiver Unit

•  Power Cable Assembly

•  An Antenna

Optional accessories that may be included:

•  Mobile Console Unit

•  Mobile Integral GPS Unit

•  Applications Interface Unit (see next page)

The Mobile or Gateway should be installed by following the instructions in the Installation

Guide.

AUDIO ACCESSORY CONTROL 

The mobile will support up to 4 audio accessories, and these can be any combinationselected from:

•  none or one hands-free kits

•  none to four handsets

•  none to four fist microphones

The Mobile/Gateway supports the concept of a single controlling audio accessory for a call.The controlling audio accessory is the one in control of the call, and the only one on which the

microphone becomes active.

When a fist microphone or hands-free kit is used, the received audio is directed to theloudspeaker connected to the mobile unit. When a handset is used, the received audiois directed to the handset earpiece.

The controlling audio accessory is normally the Remote Microphone used in conjunction withthe Loudspeaker, i.e. the hands-free kit or ‘Public’ mode. If the user requires that a differentaccessory should become the controlling accessory this may be achieved by pressing thePTT button on that accessory or by taking that accessory off hook. If the new controllingaccessory has an earpiece then normally this is used for received audio instead of theLoudspeaker (‘Private’ mode).

When in ‘Private’ mode the user can switch to ‘Public’ mode by pressing the hands free softkey if configured. Taking a handset off hook, or using its PTT will return to ‘Private’ mode.

While the controlling accessory is not the Remote Microphone, the user may switch toanother accessory by pressing the PTT button on that accessory. Taking that accessory off-hook does not change the controlling accessory. This allows a second user to listen toreceived audio on another accessory.

If the controlling accessory is placed on-hook this will clear the call unless customiseddifferently. Other accessories can be put back on-hook without clearing the call in progress.

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All earpiece audio is left on all the time in order that multiple users may listen to the receivedaudio.

The audio presentation for duplex calls depends on the capability of the controlling accessory.With a duplex controlling accessory, duplex calls have a duplex presentation, and with a halfduplex accessory duplex calls are controlled using the PTT button.

DUAL CONSOLES AND APPLICATIONS INTERFACE UNITS 

The Mobile/Gateway unit supports the connection of up to two console units. Each consoleunit can be a standard console, complete with keypad and display, or an ApplicationsInterface Unit, which is similar to a console but which does not have a keypad and display.This enables the mobile to support the connection of up to four audio accessories.

If two consoles are fitted, they both display the same information. This makes it possible for auser to move from one console to another without having to take any special action. If two

users are using the same mobile, then operational procedures are required to ensure that theactions of the two users do not conflict.

On some configurations it will be possible to have a hands-free kit attached to each console.If this is the case, only one of the remote microphones will be live during a call. The remotemicrophone which is live will be the one attached to the console which accepted or made thecall or switched the call to hands-free.

Applications Interface Unit

Programming Lead

Connection

PTT Jack Socket

Microphone Jack Socket

Accessory Connection

(not used if JackSockets are in use)

Accessory Connection

Connection to Transceiver

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NAVI-KNOB™ AND MODE BUTTON

All Sepura terminal products use a Navi-knob™ and Mode button to access and select themost frequently used terminal features. The Navi-knob™ is a continuous rotating knob that inits normal mode adjusts the volume. The Mode button also serves as an ON/OFF switch.

On the hand-held terminals the Navi-knob™ and Mode button allow single handed operationby the users.

The Navi-knob™ andMode button can be used

separately and inconjunction with each otherdepending upon thefunction required. SeeTable below:

Action Result

Navi-knob™ alone:

1) Adjusts the volume control. During adjustment, a vertical bargraph on the left-hand side of the display indicates the volume

level.2) Used to enable or disable Whisper Mode (if programmed).

Mode Button alone

Switch On: Press the Mode button. The LED confirms the radiohas been switched on by flashing green.

Switch Off: Press and hold the Mode button for a period of 4seconds. After the first second, a text prompt is displayed. After 4seconds, a further text prompt 'Switching off’ may be displayedwhilst the radio disconnects from the network. The Mode buttoncan now be released and the radio will turn off after a short time.

Mode Button single pressand release THEN rotateNavi-knob™

Navigate through available talkgroups and press PTT to confirmselection or leave for five seconds to timeout.

Mode Button doublepress and release androtate Navi-knob™

Navigate through available Status messages and press the greentelephone key to confirm selection.

Navi-knob™ in TextEntry and Editing Mode

The Navi-knob™ may also be used to select text characters andto position the cursor within text entries for editing. See Text Entryand Editing Section for details of how to use this feature.

The Navi-knob™ will revert to Volume Control after being used for a different function.

Navi-knob™ 

Mode Button

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Do not disconnect the battery whilst the radio is still turned on, as this will prevent thecall history and any configuration changes that may have been made, from beingsaved.

WHISPER MODE 

Whisper Mode adjusts the sensitivity of the microphone to allow “whisper operation.”

To enable, turn the Navi-knob™ or use the volume-down soft key (if programmed) until thevolume level display is at its minimum level. Then turn the Navi-knob™ again as if attemptingto decrease the volume further, or press the volume-down soft key. The terminal will emit a

low-high alert to indicate that Whisper Mode is enabled.

The terminal may be customised in one of the following ways to disable Whisper Mode.

a) turn the Navi-knob™ as if increasing volume, or use the volume-up soft key (ifprogrammed) until the Volume Level Display shows the minimum level or higher.

b) turn the Navi-knob™ or use the volume-up soft key (if programmed) until the volumelevel display is at its maximum level. Then turn the Navi-knob™ again as if attemptingto increase the volume further, or press the volume-up soft key.

In either case the terminal will emit a high-low alert to indicate that Whisper Mode hasbeen disabled

Note: If Covert Mode has been enabled from the Radio Settings menu (see section on RadioSettings) there will be no further increase in the sensitivity of the microphone if Whisper Modeis enabled.

It will be possible to programme a soft key function to toggle between Whisper Mode enabledor disabled.

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DISPLAY OPTIONS

In order to make the text and icons on the screen more readable from a distance, e.g., whena terminal is used in a car kit, or is worn on the user’s body, Sepura terminals have aselection of text and icon display options.

NORMAL MODE 

The user can select Normal Mode. Thisdisplays key elements of the screeninformation in a small size.

Activation of Normal Mode can be achievedin a number of ways. It can be activated asthe default from switch on or it can beswitched on or off by the user as they see fitusing a soft key (see section on Soft Keys).

LARGE MODE 

The user can select Large Mode. Thisdisplays key elements of the screeninformation in a large size.

Activation of Large Mode can be achieved ina number of ways. It can be activated as

default from switch on or it can be switchedon or off by the user using a soft key (seesection on Soft Keys).

If the user chooses to change from Large Mode to Normal Mode or from Normal Modeto Large Mode, the terminal will display the Top Level screen after the mode changehas occurred.

When using Large Mode, some prompts or Icons may not be seen on the terminaldisplay.

If Large Mode is used this should be considered when defining the text strings for useon the terminal, so that both Normal and Large Mode prompts will be visible to theuser.

For some language variants, only Large Mode operation is available, due to the fontsrequired to display the characters.

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INVERTED DISPLAY 

The user can select an inverted display. This displays allelements of the screen rotated by 180 Degrees.

The inverted display can be activated by the user whenrequired by using a soft key, if programmed (see section onSoft Keys).

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NAVIGATING MENUS

MENU LEVELS 

The menu structure has three levels.

TOP LEVEL 

The top level screen displays Battery and Coverage indications and any informative Icons asto the state of operation of the terminal. The fast-access box in the centre of the screen

displays the selected talkgroup. If programmed, SRH3 and SRM3 terminals display thecurrent time in the middle of the bottom line.

SECOND LEVEL

This is the Subject Selection level, which allows the user to choose the Subject Menu toaccess the different options available on the terminal.

THIRD LEVEL

This is the Subject Menu level, where options can be set, numbers stored and messagescomposed.

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NAVIGATION AND SELECT/DE-SELECT KEYS 

The Up, Down, Left and Right Arrow keys on the keypad are collectively known as thenavigation keys and are used to navigate through the menus.

The Green Telephone key is used to select options and the Red Telephone key is used to de-select options.

.

Hand-Held Mobile

Key Usage

Up and Down ArrowNavigation keys

The up/down navigation keys are used to move between the threemenu levels

Left and Right ArrowNavigation keys

The left/right navigation keys are used to move between optionsat the same level

Green Telephone key Used to select options

Red Telephone key Used to de-select options

Quick access to individual displays within the menu structure may also be customisedusing soft keys functions.

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SOFT KEYS

The terminals support a number of functions which can be customised to be accessed quicklyvia soft keys. All 12 keys of the radio keypad (1 – 9, *, 0, #) can be customised as soft keys,as well as the Green and Red Telephone Keys. The orange Emergency Button is also a softkey that can be used for another function if the emergency function is not required.

Press and hold the key for one second to activate the soft key function. A key click alert isheard after this time has elapsed.

Soft key use is very straightforward. There are single action functions that switch on or off ornavigation functions which navigate within menus. For functions that have a range of settings,such as volume control or talkgroup select, press the key a number of times until the desiredsetting has been reached.

If programmed, it is possible to assign a combination of functions to one soft key. On aterminal, a maximum of four soft keys may each be programmed to perform a sequence of upto eight actions.

For special functions such as Transmit Inhibit, the terminals use a “navigate to card” function.The difference with this soft key function is that the user is required to take some additionalaction once the function has been “navigated to”.

The required additional action will normally be pressing either the green telephone key to

activate or the red telephone key to deactivate. Some “navigate to” functions may requireadditional user input such as when “navigating to” status messages when it may benecessary to enter a number, for example.

There are many functions that can be programmed on each soft key. As such, it is notpossible to describe the functionality of what each soft key will do for specific customerterminals.

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TEXT ENTRY AND EDITING

TEXT ENTRY METHODS Sepura terminals support two mechanisms for entering text: Multi-Tap and CharacterSelection Box Text Entry using the Navi-knob™. In both methods, the set of charactersavailable for entry can be selected by the user, so that upper case characters, lower casecharacters, numbers and special characters (e.g. punctuation) can be separated. This givesthe user full control over entered text while also speeding up text entry. Note that differentlanguage variants of the radio have different character sets.

All text entry and text editing is started in the same way, by pressing and holding the downarrow key. This will place a flashing cursor at the start of the message.

CHARACTER SET SELECTION The character set is selected by pressing the right arrow key repeatedly until the desired setis shown. The selected character set is displayed at the bottom of the screen. Depending on

the software version of the terminal, a character set selection box may be displayed on theleft of the display. In this case the Navi-knob™ or the right arrow key may be used to changethe character set, and allowing the box to timeout, or pressing the green telephone keyselects the character set indicated by the arrow cursor in the box.

CURSOR MOVEMENT While text is being entered the cursor advances automatically. To reposition the cursor in thetext and insert new text, first remove the character selection box by pressing the redtelephone key or the up arrow key. While no character selection box is displayed the cursorcan be moved around the text character by character by using the Navi-knob™ or by usingthe up and down arrow keys, which move the cursor line by line. Then use multi-tap orCharacter Selection text entry using the Navi-knob™ as described below.

MULTI-TAP TEXT ENTRY FROM THE KEYPAD 

The user may select a character by pressing the appropriate key from the keypad which hasthe character assigned to it. The user should press the same key until the required characterappears on the screen. For example, on an alphanumeric keypad, in order to enter “YES” theuser would press key 9 three times so that “Y” is displayed. The cursor will then move to theright of the Y and the user should then press key 3 twice so that “E” is displayed. The cursorwill then move to the right of the E and the user should then press key 7 four times so that Sis displayed. The cursor will move to the right of the last character entered.

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CHARACTER SELECTION TEXT ENTRY USING THE NAVI-KNOB™

When the selected character set is visible at the bottom of the screen the user may rotate theNavi-knob™ to scroll through the character list. Pressing the green telephone key will enterthe character.

Upper Case

Lower Case

Special Characters

(including space)

Numeric Characters

DELETION OF CHARACTERS 

To delete a character, the cursor should be positioned to the right of the character to be

deleted. The left arrow key should then be pressed.

LEAVING TEXT ENTRY OR EDITING MODE 

To leave text entry or editing mode, either press the red telephonekey or press the up arrow key to remove the character selection box. or

Then press the green telephone key to save the text.

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SECURITY AND PIN CODES

Sepura terminals can be programmed for PIN (Personal Identification Number) activation atswitch on. It is possible to program the terminals to enable the user to change the PIN code ifrequired.

There are two PIN codes that are used in the terminal:

•  A four digit PIN at switch on.

•  A Master Reset PIN (or PUK) of up to eight digits.

PIN ENTRY 

At switch on the following screen will appear

Type in the PIN code (four digits) using the terminal’s keypad. Aseach digit is entered a star (*) will be placed in that digit position.

Press the green telephone key to continue.

The terminal will now switch on and display the Top Level Menuscreen

.

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INCORRECT PIN ENTRY 

If the user enters the PIN code incorrectly, the following screenwill appear.

If the user enters the incorrect PIN three times, the followingscreen will appear.

If the PIN has been entered incorrectly three times it will benecessary to type in the Master Reset PIN code (eight digits) (orPUK) using the terminal’s keypad. As each digit is entered a star(*) will be placed in that digit position.

The green telephone key should then be pressed to continue.

If the user enters the PUK incorrectly then it will be necessary to wait five seconds before re-entering the PUK .

After the correct PUK has been entered, the action taken by the terminal will depend onwhether it has been programmed to support PIN change using the Radio Settings menu. Ifthis is the case the 4 digit PIN will default to 1234 after a correct PUK has been accepted. Theuser may then change the 4 digit PIN using the PIN Change option in the Radio Settingsmenu .

If the terminal does not support PIN code change via the Radio settings menu, theterminal will revert to the last known PIN code if the PUK is entered

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USER PROFILES

The User Profiles feature is customisable and so may not be available on every radio. If theUser Profiles feature has been programmed it allows the user to switch easily between pre-set combinations of alerts and settings on the radio to match the user’s circumstances orenvironment.

If the User Profiles feature is programmed there may be between two and ten pre-definedprofiles available.

Selecting a user profile may be achieved in one of the following ways:

a) Press the Mode button three times. A Browser box is displayed showing the currentlyselected User Profile. It is then possible to scan through all the available profilesusing the Navi-knob™. When the required profile is displayed in the Browser box itmay be selected by pressing the green telephone key.

b) By accessing the Profiles card in the Radio Settings menu.

c) If programmed, each user profile may be accessed by using a soft key. Please seesection on Soft Keys for further information.

An example of a User Profile is that the terminal could be set for use in a quietenvironment (for example a meeting) or if the user is “On Call” when all the audible alertsand backlight would be switched off so that the terminal would also give the impression ofbeing switched off, but in fact would remain fully functional.

When a User Profile has been selected the Radio Settings cards are updated to reflectthe settings resulting from the User Profile change. The Radio Settings cards may also beused to override the settings imposed by a change of profile. See section on RadioSettings.

Any of the following alerts and settings may be included in a User Profile:

• Any or all of the audible alerts

• Any or all of the LED alerts and indications

• Any or all of the vibrator alerts

• Reject Incoming Voice Calls setting

• Speaker volume

• Volume of audible alerts

• Backlight operation

• GPS operation

• Covert Mode operation

Lone Worker operation

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CALL TYPES

Sepura terminals support the following voice call types:

Voice Call Type Description

Group

A half duplex point to multi-point call where immediatecommunication can take place between the calling and thecalled users without the alerting process and without anexplicit response from the called user that he hasanswered. Each user needs permission to transmit for eachtransaction.

Individual half duplex

A half duplex point to point call where immediatecommunication can take place between the calling and thecalled users without the alerting process and without anexplicit response from the called user that he hasanswered. Each user needs permission to transmit for eachtransaction.

Individual full duplexFull duplex Point-to-point call (e.g. a telephone call). Theuser is alerted and can choose whether to accept or rejectthe call.

PABX A call to a PABX user.

PSTN A call to a user on a telephony network.

Broadcast A unidirectional point to multi-point mode of transmission.Terminals can only receive this type of communication.

Emergency CallsA high priority call, which pre-empts resources on thenetwork and other users.

Sepura terminals support the following data call types:

Data Call Type Description

Individual full duplex circuitmode Data

Circuit Mode data calls have a very short transit delay andso are suitable real-time services

Status Message

A status message may have 65536 possible status values.Of these, value 0 is defined to mean ‘Emergency,’ values 1to 32767 are reserved, and values 32768 to 65535 areavailable for network or user specific definition.

SDS MessageA user defined message that can be sent by individuals andreceived by individuals and groups.

Packet DataTETRA packet data extends TETRA to act as an IP subnet.This enables application programmers to build theirapplications in a well-standardised environment. 

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GROUP CALLS (POINT-TO-MULTIPOINT)

TALKGROUP SELECTION 

This terminal has not yet attached to a group. This could bedue to a number of reasons:

1: The terminal has just been reprogrammed.

2: The terminal was attached to a DGNA talkgroup which wasthen de-assigned.

Having no attached group could be avoided if adefault quick group has been customised in theterminal.

This screen shows that the terminal is attached to talkgroup591 “Blue 1” in the “Blue” folder. This was the last selectedtalkgroup.

To attach or change a talkgroup, the Mode button should be pressed once. This selectsTalkgroup Selection mode and displays the Talkgroup Selection Box. The Up and Downarrow key may then be used to select the talkgroup folder and the Navi-knob™ may berotated to select the desired talkgroup. Alternatively the talkgroup may be selected directly byentering its number using the keypad, irrespective of the displayed folder.

Once the desired talkgroup has been found and is displayed on the terminal, the group willattach after a few seconds or immediately if the PTT button is pressed once. The screenshould then change as below.

This screen shows the new talkgroup the user wishes toselect.

This screen shows the new talkgroup has been selected.

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Talkgroups can also be selected using the “Home Group” or a “Quick Group” soft key.“Quick Group” soft keys are a programmable function. It is possible to have up to five

“Quick Group” soft keys programmed. The “Home Group” soft key selects the firsttalkgroup in the current folder. These soft keys can be used while displaying anyscreen. It is not necessary to press the Mode button before using them.

Another talkgroup selection method is to use the “last requested group toggle” soft keyfunction. This allows the user to toggle to the previously selected talkgroup. This is aprogrammable function.

CHANGING THE TALKGROUP FOLDER 

Folders are used to organise the talkgroup list and to speed up the selection of the user’smost frequently used groups.

If more than one talkgroup folder has been customised, a talkgroup folder may be selected asfollows:

Just as for changing talkgroups, press the Mode button once. Then using the up and downarrow navigation key the folder can be changed.

Changing the folder may also change the talkgroup. This will always happen unlessthe currently selected talkgroup is also in the newly selected folder.

If the user does not wish to use talkgroup folders, or the talkgroup to be selected is notcontained within a folder, then the “All” talkgroups option may be selected.

To select the “All” talkgroups list, the Mode button should be pressed once and the up anddown arrow keys may be used until “All” is displayed.

Once the talkgroup has been selected and the screen returns to the normal default, the “All”folder information will disappear.

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MAKING A GROUP CALL 

The sequence of events involved in making a Group Call is as follows:

When a talkgroup has attached, press and hold the PTT.

The terminal status text will change from “Ready” to “Dialling”.This indicates that the terminal is attempting to set up the call.

The next screen change will indicate that the network hasaccepted the call and is waiting to allocate a traffic channel. Thisis indicated by the terminal status text changing to “Calling”.

(On a heavily loaded network this message may appear for sometime.)

When a traffic channel has become available the LED will displayred (or amber if so customised), and a confirmation tone will begenerated to accompany the next screen change. The terminal

status text will then change to “Talk.”

The user can now speak into the microphone.

When the user releases the PTT the LED displays green and theterminal status text will change to “Group Call”.

On a network that is lightly loaded it is possible that some of this information will not beseen as it appears very briefly before going into the next screen change.

If the user then presses the PTT again while the call is still active, the LED will again displayred (or the customised colour), a varying alert tone may be generated (programmable option)and the terminal status text will again change to "Talk". If there is already someone talkingwhen the PTT is pressed then a warning tone will be sounded by the terminal. During the call,the half duplex microphone (at the top of the radio) is active and all received audio is routed tothe half duplex loudspeaker (at the rear of the radio). In order to transmit, the PTT buttonshould be pressed before starting to speak and held down while speaking continues. Whenspeaking has finished, the PTT button should be released and another party involved in the

call can then press the PTT button on their radio and speak.

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When transmitting, the LED is illuminated red (or amber if so customised). When receiving(i.e. another party is talking) the LED is illuminated green.

When the call has come to an end, the user who initiated the call can either wait for the

network inactivity timer to expire, which will clear the call, or press the red telephone key toclear the call. The terminal status text will then return to the default of "Ready…", and avarying tone will be generated. The Top Level screen (see section on Navigating Menus) willbe redisplayed.

RECEIVING A GROUP CALL 

When an incoming group call initiated from another terminal is received, this will be indicatedby the terminal status text changing to “Group Call” (which is only visible in Normal TextMode). The LED will flash red, indicating a new call, and a new screen indicating the name ofthe talkgroup being used, talkgroup folder and the caller’s ID will be displayed. After a fewseconds, the LED will stop flashing red and will change to a steady state green.

This screen remains visible throughout the call except when the user selects an optionavailable from the In Call Navigation feature. Only the name will change depending on who istransmitting during the call. When another member of the group is transmitting, their TPI(Talking Party Identity) will be displayed on the screen.

If the ISSI (Individual Short Subscriber Identity) of the transmitting terminal cannot bematched with a Phonebook entry, then only the ISSI number is displayed.

When the call has come to an end the user who initiated the call can either wait for the

network inactivity timer to expire, or press the red telephone key to clear the call. The terminalstatus text will then return to the default of “Ready” and a varying alert tone is generated.

RECEIVING A BROADCAST CALL 

A terminal may receive a Broadcast Call. This will be initiated from the Controller. Theterminal status text will change to “Broadcast Call” and the Broadcast Call Icon will be

displayed.

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The user will not be able to reply to this call and if the PTT is pressed then no action will betaken.

CHANGING TALKGROUPS WHILST ENGAGED IN AN ACTIVE GROUP CALL 

If the user wishes he may change talkgroups whilst involved in an active group call. Seesection on In Call Navigation.

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INDIVIDUAL CALLS

MAKING INDIVIDUAL HALF DUPLEX CALLS 

The sequence of events involved in making an Individual Call, with the associated screenshots is as follows:

The sequence shows how to make a call from the Top Level screen (see section onNavigating Menus) and with no call in progress.

Either enter the Phonebook menu and use the fast access keys toselect a Phonebook entry or dial the required number from thekeypad.

TETRA callsSelect the correct dial mode icon using the up and down arrow

navigation keys as required.PABX and PSTN Calls

Press and release the PTT to initiate the call.

The terminal status text will then change to “Dialling”.

This will be followed by “Calling” until a traffic channel can beallocated to the call and the called party responds.

When the called party receives the call (if the call is Direct Set Up)or answers the call (if it is a Hooking call), the terminal status textwill change showing “PTT Call”.

The LED will display green and a confirmation tone will begenerated. The user may now press the PTT and speak into themicrophone. The terminal status text will change to “Talk,” and thecolour of the LED will change to red (or amber if so customised).

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When the PTT is released, the terminal status text changes to “PTT Call” and the LEDdisplays green.

During the call, the half duplex microphone (at the top of the radio) is active and all received

audio is routed to the half duplex loudspeaker (at the rear of the radio). To transmit, press thePTT button before starting to speak and hold it down while speaking. When you have finishedspeaking, release the PTT button and another party involved in the call can then press thePTT button on their radio and speak.

When transmitting, the LED is illuminated red or amber (depending on customisation) andwhen receiving (i.e. another party is talking) the LED is illuminated green.

To end the call, either party can press the red telephone key.

The called party may choose not to accept the call. In this case a message to indicate that thecall has been cleared will be displayed on the screen. If the terminal has a colour or greyscaledisplay a large triangle warning symbol will also be displayed.

RECEIVING INDIVIDUAL HALF DUPLEX CALLS 

A terminal may receive individual half duplex calls which are either Direct Set Up (no need forthe user to respond) or Hooking calls (which require that the user responds). On receiving anindividual half duplex Hooking call the terminal will either vibrate or an intermittent audiblealert will be generated, or both. On receiving a Direct Set Up call an alert will be generated fora very short time. The terminal status text will change to “PTT Call” and the LED will flash redif the call is a Direct Set Up call, or amber if the call is a Hooking call. The screen will changeshowing the TPI (Talking Party Identity).

In the case of a Hooking Call the user may choose to answer the call by pressing the PTTbutton or to reject the call by pressing the red telephone key.

If the call has been accepted, then either party may end the call by pressing the red telephonekey.

The terminal status text will then change to “Ready” and a high low audible tone will begenerated.

Dial modes are configurable, and as such, it is possible that the dial modes will notfollow exactly what is described above.

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MAKING FULL DUPLEX CALLS (TELEPHONE TYPE CALLS)

The sequence of events involved in making a full duplex call, with the associated screenshots is as follows:

Either enter the Phonebook menu, use the fast access keys toselect a Phonebook entry or dial the required number using thekeypad.

TETRA callsSelect the correct dial mode icon using the up and down arrow

navigation keys as required. PABX and PSTN Calls

Press the green telephone key.

The terminal status text will then change to “Dialling”.

This will be followed by “Calling” and the terminal will then generatea ringing tone indicating that the called party is ringing.

When the called party answers, the terminal status will change to“Talk”.

During duplex calls, the Duplex microphone (at the base of thehand-held terminal) and the Duplex Earpiece (on the front of thehand-held) are active, allowing the terminal to be held against thehead like a telephone handset or GSM ‘phone. The LED isilluminated green throughout the call and there is no need to pressthe PTT.

If an audio accessory is being used simply press the greentelephone key and continue fully hands free.

To end the call, press the red telephone key. The terminal willgenerate a varying alert tone to indicate that the call has been

cancelled.

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RECEIVING FULL DUPLEX CALLS (TELEPHONE OR TETRA)

On receiving an incoming full duplex call, the terminal will vibrate or generate a telephoneringing alert, or both. The terminal status indication will change to “Telephone” and a CLI box(Calling Line Identity) will indicate the call originator’s identity.

If the terminal can match the incoming CLI with an identity or telephone number in itsPhonebook, then the text label associated with the number will be displayed as the CLI.

The user can choose to answer the call by pressing the green telephone key or to reject

the call by pressing the red telephone key.

If the user answers the call the terminal status will immediately change to “Completing”.

At this point the call has not been connected, but the user has confirmed to the network thatthey wish to accept the call. Once the network has finalised the connection, the terminalstatus will change to “Talk”. The terminal should be held against the head as with a telephonehandset or a GSM ‘phone. The user should speak with the mouth near the Duplexmicrophone and should not press the PTT button.

To end the call, press the red telephone key. The terminal will generate a double high lowtone to indicate that the call has been cancelled.

When the call is cancelled by either party, the other party will hear a call disconnect toneindicating the call has ended.

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FULL DUPLEX CALLS, RECEIVING AS HALF DUPLEX 

Due to operational needs the user may wish to answer an incoming full duplex call as a halfduplex call. This could be due to high ambient background noise levels where a full duplexcall could pick up too much background noise for clear communications.

Upon receiving an incoming full duplex call, the terminal will vibrate or generate a telephoneringing alert, or both. The terminal status indication will change to “Telephone” (only visible inNormal Text mode) and CLI (Calling Line Identity) will indicate the call originator’s identity.

To answer the call the user should press the PTT button. The terminal status will immediatelychange to “Completing” and then to “Talk”. The user should then press and hold the PTTwhile speaking, as for group calls and individual half duplex calls.

To end the call the red telephone key should be pressed. The terminal will generate a varyingalert tone to indicate that the call has been cancelled.

MISSED CALLS 

If the terminal receives a full or half duplex call and the user does not answer or clear the callthe Call History icon will be displayed. The details of the caller’s identity and time and date ofthe call may then be found by selecting the Call History option (see section on Call History.)

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EMERGENCY CALLS

All Sepura terminals are equipped with an emergency alarm button which can be used tomake an emergency call if an emergency arises. This button can be identified by its uniqueorange colour and location.

On the hand-held terminal it is located on the top of the terminal between the antenna and theNavi-knob™. On the Mobile and Gateway it is located on the left hand side of the consolebelow the Navi-knob™.

Emergency Button

 

To avoid accidental operation of this feature, the emergency button must be held down for acustomised period before it operates (usually 2 seconds). When the emergency button ispressed, depending on customisation, an emergency status message is automatically sent toan individual, the dispatcher or the currently selected group, and/or an emergency speech callis set up to one or more users.

The use of the live microphone during an emergency call, when the radio alternately transmitsand receives without the user needing to press a key, is also customised by the programmingsoftware.

On the colour and greyscale hand-held terminals which are initiating or receiving anEmergency call a large Emergency Symbol will be displayed for the duration of theEmergency call. On the colour terminals the symbol displayed will be red.

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Additionally, the mobile can clearly indicate when there is an incoming emergency call byflashing its backlight red. Once acknowledged, the backlight and LED are lit as per a normalcall of the same kind for the duration of the call. On initiation of an emergency call from the

mobile the display will be backlit amber on the transmit duration of the live microphone cycleand green on the receive duration of the live microphone cycle.

The emergency button can be programmed to react in a number of different ways:

Setting Description

Alarm Key Activation Time 

To guard against accidental operation the button can beprogrammed to activate the alarm only if the button isdepressed for a programmable period of time (typically twoseconds). 

Live Microphone 

When the emergency button is activated, the terminal canbe programmed to transmit automatically for a programmedperiod of time with live microphone. When the terminal hasfinished transmitting, it can automatically change to receivemode for a period of time without needing to use the PTTbutton.

This can be a cyclic operation, when the terminal

continuously transmits and receives until reset by either theuser or the dispatcher, or it can be programmed as a single-shot “one-transmit one–receive” operation or it can cycle fora number of predetermined transmissions. 

Call Destination 

When the emergency call is activated, the call goes to thecurrently selected talkgroup, or it can be programmed to goto a specific address (such as a dispatcher). 

Alarm Status Call 

When the emergency call is activated, the terminal can beprogrammed to send an emergency status message (statuscode 0) to the currently selected talkgroup, or to a specificaddress. 

Alarm Priority 

The terminal can be programmed with various prioritieswhen the emergency button is activated. This wouldtypically be set as a pre-emptive call (Priority 15), so thatwhen activated, even if there is no network resourceavailable, the network will automatically release trafficchannel resources for the call. 

Current Location 

If the terminal is equipped with a GPS module, it can beprogrammed to send the current location or last knownposition of the terminal. 

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MAKING AN EMERGENCY CALL 

When the emergency button is pressed the terminal will display “Talk” (only visible in NormalText mode) in the terminal status area of the display. An “Emergency” icon will be displayedand a high pitched audible alert will be generated indicating the call has been activated.

The following screens show the sequence of events that occur when an emergency call (withstatus code) is activated.

Event 1

Event 2

Event 3

Event 4

The terminal will illuminate the LED red, showing the unit is transmitting and will then activatethe microphone for a predefined (programmable) period of time. When the terminal stopstransmitting it will show “Emergency” in the terminal status area of the display (Normal TextMode only). The LED will also change to green.

Although there are 4 distinct events during the Emergency call activation, the callsetup time is actually significantly less than a second.

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CANCELLING AN EMERGENCY CALL 

If the originator of the emergency call wishes to cancel the call they can use one of twomethods which will have been selected when programming the terminal.

Option Description

Secure exit The call originator must press and hold the alarm button in thesame way as the call was initiated.

Red telephone key exit  The call originator presses the red telephone key. 

RECEIVING AN EMERGENCY CALL 

When a terminal receives an emergency call the user does not need to take any action. Theemergency call will be received just like any other call except that the terminal statusindication will immediately change to “Emergency” (only visible in Normal Text mode), and thescreen will display the terminal identity, group identity and an emergency symbol. At the sametime the LED will flash red and the LCD backlight will illuminate for a few seconds. Also a highpitched audible alert will be activated leaving no doubt that the call being received is anemergency call. During the transmissions from the call initiator, the receiving terminals willalso receive an intermittent alert again leaving the receiving parties in no doubt that this is anemergency call.

The receiving user cannot cancel the call. If the user presses the red telephone key to exit thealarm call they will be brought back into the call under late entry signalling, until the call hasbeen cancelled by the dispatcher.

Although both of the emergency call exit functions will clear the emergency call onthe call originator’s terminal, it will not remove the alarm from the system. It shouldalso be noted that those terminals alerted to the emergency may, depending uponthe infrastructure configuration, remain in the emergency call condition until thedispatcher clears the call from the system.

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DIRECT MODE CALLS (DMO)

The terminal may be used to communicate directly with other TETRA radios without the useof a network. This is called Direct Mode Operation. DMO is selected either by using a soft key(depending on customisation) or by activating a card in the Radio Settings menu. The radioleaves the network and tunes to the selected DMO talkgroup. DMO talkgroups are selected inthe same way as normal talkgroups.

DMO supports half duplex group calls and pre-emptive emergency calls. It does not supportindividual calls. Group Calls will be made and received in the same way as for terminalsoperating in TMO. See section on Group Calls.

Calls using the emergency button can only be configured as pre-emptive emergency calls tothe currently selected DMO talkgroup on the radio.

Note: Switching to Direct Mode Operation means communications to the dispatcher and otherusers on the network are not possible, unless they also switch to DMO and select the samegroup, or communicate through a Direct Mode Gateway.

When a Direct Mode Gateway is detected by the terminal, a gateway icon is displayed and, ifprogrammed, an audible alert will be generated:

If the terminal moves out of the range of the Gateway, an audible alert will be sounded (if

programmed) and the Gateway icon will be removed from the screen.Group calls can be made via the Gateway to Trunked Mode Operation radios including thedispatcher. Also, a terminal operating in DMO which is in range of a Gateway (icon displayed)may receive a Group call from the network via the Gateway. In order to answer the call theuser should press the PTT.

It is possible that a terminal operating in DMO but not within the range of a Gateway may beable to hear the speech of another user who is in range of a Gateway and who is involved in aGroup call via the Gateway. In this case the Communication Type Mismatch icon will bedisplayed on the terminal which is out of range of the Gateway to indicate that the user cannottake part fully in the call. If that user attempts to respond to the overheard speech, anyterminals within the Gateway range which can hear will also display a Communication TypeMismatch icon to emphasise to them that the speech is not being routed via the Gateway to

TMO users.

If a Gateway receives an individual full duplex call it will send an SDS message to theintended recipient of the call showing “Missed Gateway Call” plus the dialling mode andidentity of the originator of the call.

If required, DMO range can be extended by using a repeater. If a repeater is detected, therepeater icon is displayed:

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DIRECT MODE GATEWAY OPERATION

Direct Mode Gateway operation (or Gateway Mode) is available only on Mobile and Gatewayterminals.

A Direct Mode Gateway links localised Direct Mode (DMO) communications with usersoperating on a Trunked Mode (TMO) Network. The Gateway will re-transmit informationreceived on the Direct Mode Interface onto the Trunked Mode Air Interface.

SWITCHING TO GATEWAY MODE 

The terminal can be switched into Gateway Mode using the Radio Settings menu on theradio. Select Gateway Mode using the green telephone key.

When in Gateway Mode, with the exception of emergency calls, no calls (voice ordata) can be made or received on the terminal being used as a Gateway. Theterminal is acting only as a relay between Direct Mode and Trunked Mode.

Control Centre

No Network Coverage

TETRA

Network

DMO 

TMO

DMO

Gateway

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Once the terminal is switched into Gateway Mode, it will proceed to check that the DMOchannel is not busy and that no other gateways are detected offering the same or anoverlapping DMO service that is operating on the same frequency.

CONFIGURING THE GATEWAY FOR USE 

To use the terminal as a gateway, it must be attached to both a trunked mode group and adirect mode group. The direct mode group must be selected once the terminal has been setto work in Gateway Mode.

Before switching the terminal to Gateway Mode, the trunked mode group required forGateway operation must be selected. This may be the same group as is already in use.

Set the terminal to work in Gateway Mode by using the options in the Radio Settings menu orby using a pre-defined soft key.

The direct mode group to be used with the gateway operation should then be selected. This isdone in the same manner as selecting a group when not operating in Gateway Mode (seeNote below).

When the terminal is configured, the top level screen will show both trunked and direct mode

groups that have been selected.

Trunked Mode Group

Direct Mode Group

 

The last direct mode group selected for use in Gateway Mode will be remembered bythe terminal and will be automatically used as the direct mode group next time theterminal is switched into Gateway Mode. This group may be changed in the normalway using the Mode button and the Navi-knob™ if it is not the required group.

Switching to Gateway Mode can also be achieved by configuring a soft key.

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GATEWAY STATES 

The Gateway can enter several states of operation, depending upon the status of callsthrough the Gateway, whether it has detected other Gateways present or other users of thedirect mode channel.

Gateway-monitoring

This will appear when first switched into Gateway Mode, orwhen the DMO frequency is changed by requesting a newtalkgroup or a previously Occupied or Reserved channel isdetected as free.

Gateway-monitoring-busy

This will appear if the DMO channel is detected as beingOccupied or Reserved.

Gateway-monitoring-other-presence

This will appear if another Gateway offering the same or anoverlapping DMO service has been detected.

Gateway-idle

This will appear if the Gateway is ready and has no calls inprogress.

Gateway-in-call

This will appear when a call is in progress through the Gateway.

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CHANGING GROUPS IN GATEWAY MODE 

To change the DMO group on the terminal while it is operating in Gateway Mode may be

done by following the same sequence of events as described for changing groups in DirectMode and Trunked Mode. When a group is changed in Gateway Mode, it is only the DMOgroup that is changed. The TMO group remains unchanged.

To change the TMO group, Trunked Mode operation should first be selected, then therequired Trunked Mode group may be selected. The terminal may then return to GatewayMode operation. When switching back to Gateway Mode, the last DMO group used inGateway operation will be automatically reselected.

USING THE EMERGENCY BUTTON IN GATEWAY MODE 

If the emergency button is activated on aterminal that is operating in GatewayMode, any calls that are currently activethrough the Gateway will cease. Theterminal will revert to Trunked Modeoperation and initiate an emergency callto the attached Trunked Mode Group.Once the Emergency call has completed,the terminal will remain in Trunked Mode.

LEAVING A GATEWAY AS A STANDALONE INSTALLATION 

If a Gateway is to be left unattended, for long periods of time, or as a permanent installation ina remote location, it is advisable to configure the Gateway as required (select and attach therequired Trunked Mode group and the required Direct Mode group) and then power theterminal off using the Mode button. This will save the configuration that has been set up.

Each time the terminal is powered on again, it will re-start with the configuration that has beensaved.

This procedure will guard against circumstances such as power failures, which mayunexpectedly turn the Gateway off and on again, in an uncontrolled manner, and will ensurethat it is always running with the correct configuration.

Emergency Button

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STATUS MESSAGES

A Status Message is a short pre-defined message that is uniquely identified by a number, thestatus code.

If the terminal has pre-defined status messages, a message may be selected to send fromthe Send Status menu or from the status message selection box. To select a message fromthe status message selection box, press the Mode button briefly twice to display the statusmessage selection box and rotate the Navi-knob™ to scroll through the list of statusmessages. To leave the status message selection box without sending a status message,press the red telephone key or wait until the time out occurs.

To send a Status message, press the green telephone key, then either key in the identity ofan individual user (using the numeric keypad) and press the green telephone key again, or

press the PTT to select a group address and then PTT again.The status message can be sent to either the currently selected group, the pre-defineddestination customised in the radio, or the user-defined destination. It will also be possible tosend status messages using some of the soft keys or from the green and red telephone keysif these functions have been customised.

ACCESS THE SEND STATUS MESSAGE LIST 

First select the Status messages option from the Radio Settings Menu.

Use the left and/or right arrow navigation keys to select theSend Status list Menu.

Press the down arrow navigation key to go into the SendStatus list menu.

Use the left/right arrow navigation keys to select a statusmessage or enter the index number of the message requiredvia the keypad.

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SENDING A STATUS MESSAGE 

Press the green telephone key to display the dial box.

At this point the user has two options;

OPTION 1: SEND TO INDIVIDUAL ADDRESS (ISSI, INDIVIDUAL SHORT SUBSCRIBER IDENTITY): 

Enter an individual address (ISSI).

Then press the green telephone key.

The individual address can either be the default address (the above example defaultaddress is all zeros, but this can be any valid TETRA terminal address on the samenetwork), a Phonebook address or an address selected by inputting with the numeric

keypad.

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OPTION 2: SEND TO CURRENTLY SELECTED GROUP (GSSI, GROUP SHORT SUBSCRIBER IDENTITY): 

Press the green telephone key, and then press the PTT button twice.

Once the message has been transmitted, a Message Delivered box may be displayedindicating that the message was delivered successfully.

It should be noted that this is only one way of sending status messages; there are twoother methods which do not require the use of the menu functions, see sections onSoft Keys or the Navi-knob™

Message delivery reports are a network, radio programming and user selectablefeature. It is quite possible depending on the configuration of the network, terminalprogramming and user selected features that this message might not appear asdescribed.

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SDS (TEXT) MESSAGES

Use the message template in the Message Store or edit an existing message to write an SDStext message.

From the main screen, press the down navigation key and use the left/right navigation keys tonavigate to the Message Store. Press and hold the down navigation key to start editing themessage text. See section on Text Entry and Editing.

SENDING SDS (TEXT) MESSAGES 

SDS messages are sent in a similar fashion to status messages, in fact they use exactly the

same methodology except that they need to be written.

Use the left and right arrow navigation keys, (or the appropriatekey if customised) to select the “Saved Messages” Menu, or ifprogrammed use the soft key to display the text messagingmenu.

Press the down arrow navigation key to enter the Message Store.

With the New Message page on screen press and hold the downarrow navigation key.

Enter Text using the Keypad Keys or the Navi-knob™ (seesection on Text Entry and Editing).

The new message must then be stored in the Message Store by pressing the greentelephone key before it can be sent. Once the message has been stored and is displayed onthe screen it can be sent to an individual address, either by pressing the green telephone keyand entering the number of the intended recipient and pressing the green telephone key or byusing the right arrow navigation key to select a number from the Phonebook and thenpressing the green telephone key.

A “Sending Message” message may then be displayed (depending on the system) and amessage consumption report may be delivered back to the sending user when the messagehas been read if this option has been selected from the Radio Settings.

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A SDS message can be sent to the currently selected talkgroup by displaying the message asabove, pressing the green telephone key and then pressing the PTT button twice.

To return to the top level menu screen, either wait for the inactivity timer to expire or pressand hold the up arrow navigation key, or press and hold the “clear” soft key.

SENDING PRE-DEFINED SDS MESSAGES 

Pre-defined SDS Messages can be edited and sent from the terminal to the user by using theSend Status menu.

First, select the Send Status menu.

Use the navigation keys to select a pre-defined message.

Hold the down arrow to edit the message ifrequired.

When the message is ready press the redtelephone key to leave editing mode.

Press the green telephone key to display the

dial box. To send the message to anindividual, enter the number of the intendedrecipient and press the green telephone keyonce again. Alternatively, press the PTTtwice to send the message to the currentlyattached group.

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RECEIVING STATUS/SDS MESSAGES 

Receiving status and SDS messages happens automatically with no input required from theuser. When a message is received the terminal will vibrate or generate an audible alert, orboth. A new message icon will be displayed in the top right hand corner of the screen and theLED will flash amber, twice for each new message.

Using the down then left and right navigation arrow keys selectthe Message Inbox menu.

To enter the message menu press the down arrow navigationkey and to move to the unread messages use the left and rightarrow navigation keys.

As much as possible of the message will then be displayed. Thethree dots visible at the bottom of the page indicate that themessage is continued on the next page.

To read the hidden text, press the down arrow navigation keyto display the rest of this message. Continue to use the downarrow key until the entire message has been read. The threedots are now visible at the top of the page indicating that there isinformation on the previous page.

In this instance there are 4 messages and the message tab that is black indicates amessage that has not yet been read.

NEW MESSAGE ICON

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REPLYING TO RECEIVED SDS MESSAGES 

The user can reply to any message in the Message Inbox if this option is programmed.

First select the message you wish to reply to and press thegreen telephone key.

The text of the message is displayed preceded by the words“Reply to:” The cursor is positioned before the word “Reply”allowing editing of the message if required. (See section on TextEntry and Editing.)

When the message is ready to send (and editing mode has beenexited if used) press the green telephone key. The number ofthe message originator is displayed in the dial box. If a differentdestination for the message is required, a different number maybe entered.

A further press of the green telephone key then sends the

response to the requested destination.

A message to inform the user of successful delivery is displayedif this option has been selected from the Radio Settings.

FINDING THE IDENTITY OF THE SENDER 

To find the identity of the sender of themessage, first ensure the message is beingdisplayed on its last page. Then press thedown arrow navigation key once. This willdisplay the sender’s identity and, ifprogrammed, the time and date when themessage was sent.

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STORING RECEIVED SDS MESSAGES 

To store the message, first ensure the message to be stored is

being displayed on its last page. Then press and hold the downarrow navigation key.

The screen will then change to the message store screen (notechanged icon) and the large tick and “Stored” message aredisplayed momentarily. This indicates the message has beenstored successfully.

The stored message is then displayed.

If the Message Inbox is nearly full or if required, a message can be transferred to theMessage Store.

Although the message is now in the Message Store, this message can still be lost ifthe terminal is not correctly switched off when powering down.

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PAGING ALERTS

If the Paging Alerts feature is programmed it allows the terminal to act as a Pager when it is inits normal operating mode or when a User Profile has been selected which results in theterminal appearing to be switched off. The Paging Alert is triggered by receipt of a statusmessage which will automatically be displayed.

The status message will be marked with aflag icon to indicate that it is associated witha Paging Alert.

As with other messages in the MessageInbox, pressing the down arrow key displaysthe time and date when the message wasreceived.

If there is also an associated SDS message to explain the reason for the Paging Alert this willautomatically be displayed on the terminal. If a call is in progress the Paging Alert willinterrupt it. When the Paging Alert is triggered the user will hear a discordant two tone alarmand the LED will flash amber due to the status message being received.

It is possible to configure the terminal so that if a Paging Alert is triggered while the terminalappears to be switched off it automatically becomes fully operational on receipt of the statusmessage which triggered the Paging Alert.

To stop the alert sounding press any key.

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END TO END ENCRYPTION

SECURE COMMUNICATIONS 

End to End Encryption has been designed to provide maximum security on communications,whether operating in Direct Mode or Trunked Mode, irrespective of the security level providedby the network.

The shield icon indicates an ongoing group or individual halfduplex call is end to end encrypted.

When the terminal is idle, the shield icon also indicates that theselected group is configured for end to end encryption.

A radio that supports End to End Encryption may still be required to make calls that are notend to end encrypted. Half duplex calls to certain talkgroups and individual subscribers may

have been configured to be exempt from end to end encryption. Also, all telephone or TETRAfull duplex calls cannot be end to end encrypted. When such a talkgroup is selected or theradio participates in a call that is not end to end encrypted, the shield icon is not displayedand a periodic non intrusive audible alert is generated, if configured.

ZEROISING 

A radio that supports End to End Encryption is loaded with sensitive cryptographic keys. Toavoid a potential security compromise, these cryptographic keys can be deleted if operationprocedures allow.

Note that it is not possible to accidentally make a non end to end encrypted call.Every talkgroup or individual subscriber that can be exempt from end to endencryption, has to be explicitly configured into the terminal.

If the message “Security Check Fail” is displayed while making or receiving calls, it isan indication that the terminal has not been configured properly. In such cases,please contact technical support in your organisation.

Please refer to your Security Officer for details on how to Zeroise a radio as well asrelated operational procedures.

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PACKET DATA

The TETRA Packet Data service provides a mechanism to transport IP Traffic over a TETRAbearer, extending TETRA to act as an IP Subnet. This enables application developers todevelop in a standardised IP environment with the ability to use industry standard transportmechanisms such as UDP and TCP providing a framework to provide fast and flexible servicecreation. Packet Data services can only be accessed from the PEI port of the terminal.

Examples of Packet Data Applications could be:

• Database Inquiry• Mobile Office• Automatic Vehicle Location• Resource Management• Telemetry• Fingerprint validation• Still image transfer• Web Browsing (WAP)

For more information on this service, please contact [email protected].

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CIRCUIT MODE DATA

Circuit Mode is the most familiar method of data transport to most people. In a circuit switchednetwork, the communication pathway between the sending and receiving parties is fixed forthe duration of the call and is not shared by other users.

In Circuit Mode, a communication is obtained between two users by establishing a fixedpathway. The route is established after the calling terminal initiates the call setup procedureby giving the network the addresses. During the connection, the circuit is equivalent to aphysical pair of wires connecting the two users.

Circuit Mode Data services can only be accessed from the PEI port of the terminal.

Mobile Data TerminalMobile Data Terminal

 

For more information on this service, please contact [email protected].

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GPS

GPS is available for both the Mobile and hand-held terminals. In the case of the hand-heldterminal, Sepura supply a high-sensitivity GPS unit specifically designed for users operatingin urban canyon environments.

The behaviour of the GPS function is highly customisable, both from the customisation tooland over the air from a control room application.

The GPS functionality allows for both timed or distance based reporting.

The radio may also be customised to send position data automatically alongside Emergency

Calls or status messages.

The destination to which the GPS reports are sent may be changed over the air. If theterminal accepts a change of GPS destination command, it sounds a double low-high tonalalert, (New GPS Destination Alert), depending on customisation. The terminal is sent an SDSmessage to inform the user of the change of GPS destination.

Finally, if customised, it is possible to enable or disable the GPS function using a card in theRadio Settings menu. In the case where the user has disabled the GPS function the display

will show a warning icon .

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MENU OPTIONS

The following section describes the Menu options available on Sepura Terminals.

The Radio Settings options for Covert Mode and Lone Worker which were available inprevious versions of the software are not available when User Profiles are aprogrammable option on the radio.

(1)For Gateway operation, the “Direct Mode Enable” card is replaced by the “Operating Mode”

card. See section on Direct Mode Gateway Operation for further details.

The presence, order and names of the Menu Options are programmable. They may thereforediffer in a terminal from the following descriptions.

Phonebook CallHistory

SendStatus

MessageInbox

MessageStore

SDApplications

ScanLists

Folders ChangeNetwork

New andexistingentries

Detailsof pastcallers

AvailableStatus

Messages

ReceivedMessages

StoredMessages

List ofScan

Groups

List ofFolders

Alerts

Enabled

Contrast Direct

ModeEnable

(1)

Scanning

On

PIN

Change

GPS

Enable

Time &

Date

BacklightEnabled

Status to: TransmitInhibit

KeyFunctions

Help

SDS ReportRequest

QuickGroup(s)

UserProfiles 

To Level Screen

List ofNetworks

Loudspeaker

On/Off

VibratorEnabled

Radio Settings

List ofApplications

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PHONEBOOK

The Phonebook menu is used for storing numbers. The sort order of the entries may beswitched between alphanumeric and numeric by pressing the '#' key.

The Phonebook may contain up to 100 entries. Each entry can have an alphanumeric textlabel of up to 16 characters associated with the number entry.

Both TETRA Identities and telephone numbers (PABX and PSTN) can be programmed in thePhonebook, but not talkgroup identities.

Press the down arrow navigation key and left and right keys.Alternatively, if programmed, press and hold the soft key that

displays the Phonebook menu.

Press the down arrow navigation key to go into the Phonebook.

The user now has the option either to make a new entry to the Phonebook or scroll throughthe Phonebook entries to make a selection.

MAKING A NEW ENTRY 

Press and hold the down arrow navigation key to enter editmode.

The edit screen will appear.

The cursor (text entry point) is directly under the heading“Name” as indicated by the red oval on this picture.

Enter a text label associated with the number, which may be upto 16 alphanumeric characters.

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Once the text is as required, press the red telephone key or

the up arrow key to leave text editing mode, then press thegreen telephone key to save the text.

The text will be replaced by the number entry screen.

Using the alphanumeric keypad enter either a telephone numberor a TETRA number.

If a correction needs to be made to the number, press the leftarrow navigation key to remove the incorrect digits and then re-enter the correct digits.

To change the dial mode indicator from terminal to telephoneuse the up/down navigation key.

Once satisfied with the entry, press the green telephone key tosave it in the Phonebook. If the entry is successfully saved alarge tick will be displayed for a short time.

If the number entered is incompatible with the dial modeindicator, or the Phonebook is already full, a large cross will bedisplayed and the entry will not be saved.

If the entry is not required, then press the red telephone key to cancel the entire entry and toexit from edit mode. The terminal will then return to the New Entry screen.

To make a call from the Phonebook use the left/right navigation keys to select a Phonebookentry, or press one of the keypad keys that has the first letter of the text entry. The terminal

will display the first entry in the list which has this letter as its first letter. It is then possible toscroll to the entry required and press the green telephone key.

To delete a Phonebook entry, select the entry required and press and hold the red telephonekey.

FAST ACCESS TO PHONEBOOK 

An alternative way of accessing the Phonebook is by using the fast access keys on theterminal (if programmed).

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If the Phonebook is accessed using fast access keys, entries cannot be edited.

Pressing either the left or right arrow navigation key will display the Phonebook entries on thedefault screen.

Using the left and right arrow keys select the entry required and press the green telephone

key or the PTT button as appropriate.

CALL HISTORY

The Call History menu allows the user to look up their recent individual call history. Theterminal records individual call set ups to or from either PABX/PSTN or TETRA half duplex orfull duplex calls. Up to 20 call records are stored by the terminal. Received calls that the userhas not answered or cleared are indicated with the “Missed Call” icon in place of the incoming

call icon, e.g. instead of . All calls are marked with the time and date when the callwas received and the originator’s call ID. Emergency calls are marked with the Emergencyicon.

The tabs of unread Missed call cards in the Call History file are displayed in reverse video.

To access the Call History menu press the down arrow navigation key or press the greentelephone key once which will take the terminal directly into the call history menu.

If the battery is removed before the terminal is correctly switched off (using theOn/Off/Mode button) then any Phonebook entry made will be lost. Following correctpowering down procedures will stop these entries being lost.

The call history will be lost if the user does not switch off the terminal by correctlypowering down using the On/Off/Mode button.

New Missed Call iconIcon on card to showcall was missed

Date of callTime of call

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To make a call using the Call History menu, select the call history record required. Presseither the green telephone key or the PTT button as appropriate.

If the Icon above the number indicates that it was a TETRA call then either the PTT (halfduplex) or the green telephone key (full duplex) can be used.

If the Icon above the number indicates that it was a PABX/PSTN call then only the greentelephone key can be used.

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CALL HISTORY ICONS 

Outgoing TETRA Calls Outgoing PABX/PSTN Calls

SRP2000 / SRM / SRG SRP2000 / SRM / SRG

SRH3500 SRH3500

SRH3800 SRH3800

Incoming TETRA Calls Incoming PABX/PSTN Calls

SRP2000 / SRM / SRG SRP2000 / SRM / SRG

SRH3500 SRH3500

SRH3800 SRH3800

Missed TETRA Calls Missed PABX/PSTN Calls

SRP2000 / SRM / SRG SRP2000 / SRM / SRG

SRH3500 SRH3500

SRH3800 SRH3800

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MESSAGE INBOX

The Message Inbox is used to store received text or status messages. It displays the most

recently received message first. The Message Inbox can hold a maximum of 50 messages.When the Message Inbox is full, old messages will be overwritten by new incomingmessages. The order of deletion of old messages is oldest read message followed by oldestunread message. Each message is stamped with the time and date of its receipt which are allsaved with the identity of the sender.

To view the other messages use the left and right navigation keys.

The “…” in the lower right-hand corner indicates the message is too long to display on onescreen. Use the down arrow navigation key to see the next part of the message.

Inverse video tabs indicate unread messages.

If this message needs to be dealt with at a later date it can be transferred to theMessage Store.

STORING A MESSAGE 

Press and hold the down arrow navigation key while the message is displayed. The messageis transferred to the Message Store and a large tick is displayed momentarily. This preventsthe loss of the message on switch-off.

If the Message Store is full, a large cross and an error

message are displayed when the user attempts to store amessage currently in the Inbox and the message is nottransferred to the Message Store.

To overcome this, one or more of the stored messages shouldbe deleted.

To keep the Message Inbox to a manageable size it is recommended that messagesthat have been read are either deleted or saved.

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MESSAGE STORE

The Message Store provides extra space in addition to the Message Inbox for storingreceived text messages. It can hold a maximum of 20 messages.

DELETING MESSAGES FROM THE MESSAGE STORE 

To delete a message, first display the message that is to bedeleted.

Then press and hold the red telephone key.

The message will be deleted and its number tab reassigned.

STATUS MESSAGE LIST  

The Status Message List menu allows the user to access up to 100 individual pre-stored,messages. These messages consist of up to 16 characters of text, as a label associated witha pre-defined status message number. When one of these messages is sent or received, onlythe status number is transmitted. When the status number is received, the terminal willattempt to match the number with its pre-stored list. If it finds a match the associated text isthen displayed. If no match is found, only the status number is displayed.

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SCAN LISTS  

A User Defined Scan List (UDSL) is either a list of talkgroups that are fixed, or user definable.Each UDSL will have a default or priority talkgroup with which the user can initiate a call whenthere is no activity on any of the other talkgroups within the UDSL. Each talkgroup within theUDSL can also be programmed to have one of three different levels of access priority(network dependent), which again can be user definable.

A UDSL is selected in the same way as a talkgroup but when selected, the terminal scans allof the talkgroups in the UDSL. Up to ten talkgroups can reside within a UDSL.

The User Defined Scan Lists menu allows many talkgroups to be monitored at once, andhence calls to be automatically received from any of these groups. If the terminal iscustomised so that scan lists can be viewed and/or edited, a UDSL icon:

is shown in the menu tabs. If a UDSL group is selected the UDSL icon (above) will bedisplayed in the right hand corner of the terminal display.

EDITING A UDSL

From the Scan Group Menu, press the down arrow key to enterthe Scanned Group List menu option.

Use the left and right arrow keys to select the UDSL to be edited.

The information being displayed on a UDSL is as follows,

UDSL Name

Priority of group within theUDSL

Icon indicates that the terminalis scanning

‘S’ indicates that this is the selected groupwithin the UDSL

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To edit the UDSL, press and hold the down arrow key.

A small horizontal arrow icon will appear next to “Blue 1” toindicate that the UDSL is in edit mode and “Blue 1” is ready to beedited. Note also that “Blue 1” is the selected group (indicated bythe letter “S” to the left of the letter “H”).

Use the Up and Down navigation keys to select the UDSL to beedited.

Use the green telephone key to save the edits.

CHANGING THE SELECTED GROUP 

To make “Rural North” the UDSL selected group, press the leftarrow key when the arrow icon is alongside “Operations”.

The letter “S” is now displayed to the right hand side of “RuralNorth” and to the left of the letter “N”.

Press the green telephone key to save the new selectedtalkgroup within the UDSL.

ADDING AND REMOVING TALKGROUPS WITHIN THE UDSL.

Once in editing mode as described above, to add a new talkgroupto the UDSL, use the up and down arrow keys to move the arrowicon anywhere within the UDSL list.

Press the Mode button once to enter talkgroup select mode.Rotate the Navi-knob™ and/or the up/down arrow key or enterthe talkgroup number from the keypad to select the new talkgroupto be added.

Press the PTT button to add the new talkgroup to the UDSL.

REMOVING TALKGROUPS FROM A UDSL

To remove a talkgroup from a UDSL, enter the UDSL to be edited and go into edit mode as inthe previous example of adding a talkgroup. Select the talkgroup to be edited using the upand down arrow key and press the red telephone key to remove the selected talkgroup fromthe UDSL

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Press the green telephone key to save the updated UDSL.

CHANGING TALKGROUPS PGS (PRIORITY GROUP SCANNING) VALUES WITHIN THE UDSL.

To change the PGS value of a talkgroup within a UDSL, enter the UDSL to be edited, andpress and hold the down arrow key to enter edit mode as in the previous example.

The PGS value of individual talkgroups within the UDSL can now be changed between H(High), N (Normal) and L (Low) by using the right arrow key.

Press the green telephone key to save the updated UDSL.

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FOLDERS  

Folders are used to organise the talkgroup list and to speed up the selection of the user’sfavourites.

The folders menu is used for editing the folders and viewing the contents of the folders.

It should be noted that the folder menu might not contain all of the folders present in theterminal. This is entirely dependent upon the customisation of the terminal.

To view the folders, use the down arrow key then the left or rightarrow keys to select the folder’s tab.

Press the down arrow key to access the stored folders, then usethe left or right arrow keys to select the required folder.

To view the contents of the folder use the down arrow key.

To edit the contents of the “Favourites” folder, press and hold thedown arrow key.

A cursor arrow will now appear at the first talkgroup position.

To add or remove talkgroups proceed as in editing a UDSL.

CHANGE NETWORK 

The Change Network menu allows the radio to be used on other networks when the usermoves into their coverage area. If the terminal is customised so that different radio networkscan be selected, a network selection icon:

is shown in the menu tabs. To operate only on a particular network, select the check box forthat network by pressing the green telephone key. A large tick will be displayed (on a colouror greyscale terminal) when a valid request is made. To instruct the terminal to select thelocal network automatically, select the Automatic check box using the green telephone key.(N.B. pressing the red telephone key does not deselect a network.)

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SHORT DATA APPLICATIONS

The Short Data Applications option provides a method of sending information in an SDSmessage as simply as possible. There may be up to ten cards available and each card mayhave up to 10 different forms on it. Once a card has been selected the user is presented witha form allowing them to fill in the required fields which may then be sent to the requesteddestination.

To access a card select the Short Data Applications menu and press the down arrow key.

The available tabs are visible. The example below shows how vehicle details may be sent tothe Police Computer.

A small arrow cursor points to the first formoption, in this case “Logon.”

In order to enter the Logon form, press thegreen telephone key.

The next screen displays the different fieldsin the form which may be filled in. Use the Upand Down arrow keys to move the cursor tothe required field.

Once the text has been entered in aparticular field (see section on Text Entry andEditing) press either the red telephone key orthe Up arrow key to exit from editing modeand move to the next field by using the Upand Down arrows again.

When complete the form may be sent bypressing the green telephone key. If adestination number has not been pre-programmed, the dial box will be displayedallowing a destination number to be input.After inputting the number press the green

telephone key again to send the message.

A “sending message“ and “messagedelivered” message will be displayedindicating the Form name (Logon) and thecard header (PNC) it belongs to, giving PNCLogon.

The Short Data Applications option is only available if at least one Short DataApplications card has been configured.

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If the next step required is to enter vehicledetails first press the red telephone key toexit from the Logon form and move the arrow

cursor to point to “Vehicle Enquiry” bypressing the down arrow keys.

Press the green telephone key to select theVehicle Enquiry form.

Text may now be entered in the fields asrequired and sent to the required destinationas described above. Note that if there aremore fields than can be displayed on onescreen a scroll bar is displayed at the righthand side of the screen. To access theremaining fields use the Up and Down arrowkeys.

When the text has been entered the messagemay be sent as with the Logon form. Thistime the sending message and messagedelivered messages will display PNC VehicleEnquiry.

The reply will be received as an SDS message in the Message Inbox. An example of theformat of a possible reply is given below:

The scroll bar at the right hand side of the

screen shows there is more information thatis not visible.

To access the extra information press thedown arrow key and the dotted box will stepthrough the form field by field.

If a field has one line in it and there is notroom on the screen to display all theinformation, this is indicated by three dots atthe bottom right corner of the selected field.The hidden text may be accessed anddisplayed by turning the Navi-knob™.

If a field has more than one line in it andthere is not room on the screen to display allthe information, this is indicated by three dotsat the bottom right corner of the selectedfield. Pressing the down arrow key willdisplay further information in the field.

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Continue to use the down arrow key until allthe information in the field has been read.Note the three dots now at the top left corner

of the field indicating there is hidden textbefore the text which is currently displayed.To read this information press the up arrow.

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RADIO SETTINGS 

The Radio Settings menu allows the user to switch on or off, or adjust, a range of differentterminal functions. To access the Radio Settings menu from the top level screen, press thedown arrow key, then the left or right arrow keys to select the Radio Settings menu.

The down arrow key should then be pressed to access the menu of different settingsavailable. These are described below. The customisation of the terminal determines which ofthe options are present. When a valid request is made to select or de-select one of theoptions a large tick will be displayed on colour and greyscale terminals.

The Radio Settings cards for Covert Mode and Lone Worker which were available in

previous versions of the software are not available when User Profiles are aprogrammable option on the terminal.

ALERTS 

This function allows all audible alerts to be de-activated and is often associated with CovertMode enabled (see below).

To enable alerts press the green telephone key. This places a cross in the box (or on someterminals this will be shown by a dot in a circle).

To disable alerts press the red telephone key (remove cross from the box / dot from circle).

After programming the default state for this function is alerts enabled. However if the terminal

is switched off with the alerts disabled, alerts remain disabled when the terminal is nextswitched on.

VIBRATOR ALERT This function allows the user to be alerted to an incoming individual half duplex or full duplex call or an incoming SDS or Status message by the terminal vibrating. To select this option theuser should press the green telephone key (cross in box/dot in circle). To de-select, the usershould press the red telephone key. The pattern of vibrations will be different depending onwhether a voice call or message has been received. (Please see Vibrator Alerts table.) If a voice call is received, the terminal will stop vibrating when either the green or redtelephone key is pressed.If the Vibrator Alert has been selected and the user then enables Covert Mode, the Vibrator

Alert is switched off and is not re-enabled when Covert Mode is disabled. Once Covert Modehas been enabled, the user may re-select Vibrator Alert from the Radio Settings card if this isrequired.

LOUDSPEAKER 

This function allows the speaker to be switched on or off. The default is speaker on. To switchthe speaker off the user should press the red telephone key (remove cross from the box /dot

The terminal will not vibrate if the incoming call is a group call or direct set-up call or ifthe terminal is attached to a car kit or charger.

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from circle).To switch the speaker on when it is off the user should press the green telephonekey (cross in the box/dot in circle).

BACKLIGHT 

The default is backlight on (cross in the box / dot in circle). To switch the backlight off pressthe red telephone key (remove cross from the box /dot from circle).

To reactivate, press the green telephone key.

On mobile products, and on some hand-held products it is also possible to adjust the intensityof the backlight and the key pad illumination by rotating the Navi-knob™.

CONTRAST 

The contrast may be adjusted as required by turning the Navi-knob™. This option is onlyavailable on colour and greyscale terminals.

STATUS DESTINATION 

The Status Destination function allows the user to enter, or subsequently alter, a defaultstatus and SDS address that the terminal will always present to the user when a status orSDS message is being sent. The destination address may be that of either a group or anindividual.

To edit the default Status destination press and hold the down arrow, then enter the newindividual identity using the keypad, and press the green telephone key. To discard changespress the red telephone key. If a Status destination number which is valid for the selected

dialling mode is input a large tick will be displayed, but if an invalid number for the selecteddialling mode is input a large cross will be displayed and the number will not be stored.

DIRECT MODE 

This function allows the user to switch between Trunked Mode Operation and Direct ModeOperation. To activate press the green telephone key (cross in the box/dot in the circle).When Direct Mode has been selected the initials ‘DMO’ are displayed in the top left corner ofthe screen.

To deactivate press the red telephone key.

In Gateway products, operating mode selection is achieved in a slightly different way. Seesection on Direct Mode Gateway Operation.

TRANSMIT INHIBIT 

This feature stops all transmissions from the terminal if the user enters a RF sensitive areasuch as a hospital, unless the terminal has been customised to continue to supportEmergency calls (see section on Health and Safety). To activate Transmit Inhibit press thegreen telephone key (cross in the box / dot in circle).

To deactivate press the red telephone key.

Activating and deactivating this option automatically transmits a predefined status message

informing the control room of the current status.

Switching the speaker on and off can also be achieved by configuring a soft key.

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While Transmit Inhibit is activated the LED flashes amber, four rapid flashes at a time,

indicating limited service and the Transmit Inhibit icon (which is customisable) isdisplayed in the top right hand corner of the screen. However if Covert Mode is active at thesame time as Transmit Inhibit, the LED will not appear to flash.

SCANNING ON 

This function allows scanning to be enabled or disabled. See section on Scan Lists and UserDefined Scan Lists.

HELP TEXT 

Help Text is a text area in the Radio Settings menu which is used to indicate which terminalsoft key function is associated with which key. Help Text is normally accessed via its own softkey (Sepura default is normally key zero). With the Help Text displayed, use the up and downarrow key to read all of the text.

PIN CHANGE 

This option allows the user to change the PIN required to switch on the terminal.

Press and hold the down arrow key to change the PIN. The user will be asked to enter thecurrent PIN, then the new PIN and then will be asked to confirm the new PIN before thechange will be made. If all these requests are completed correctly a large tick will bedisplayed and the PIN will be changed. However if the old PIN is entered incorrectly orconfirmation of the new PIN is entered incorrectly, a large cross will be displayed and the PINwill not be changed. Also, during this PIN change sequence, if no keys are pressed for agiven period, the terminal will revert to the top level screen and the PIN will not be changed.

SDS DELIVERY REPORTS 

Sepura terminals support SDS reports. This allows the user to request a Delivery Report anda Read Report when sending an SDS (text) message.

There are four basic options available to the user:

•  No reports

•  Delivery report only

•  Read report only

•  Both reports

To enable the required settings, with the SDS Report Request page selected, press the up ordown arrow keys to move the arrow cursor up or down to select the option required. Press thegreen telephone key to set the option or press the red telephone key to remove the crossfrom the box (or dot from circle). Repeat for both options.

GPS ENABLE 

Sepura products have the capability of being fitted with GPS modules. GPS is normally fittedfor user safety and/or resource management. GPS activation and deactivation is normallycarried out on air by the controller sending the terminal a specific SDS message thataddresses the GPS. However, there can be circumstances when having the GPS active mightnot be appropriate so this option allows the user to switch off the GPS reports.

The default state is GPS enabled.

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QUICK GROUPS 

A quick group soft key allows the user to change quickly to a talkgroup that was previouslyselected as a quick group, by simply pressing the appropriate soft key.

To associate a talkgroup to a quick group, first select a talkgroup in the normal way from thedefault screen. Then select a quick group that you wish to associate with the talkgroup fromthe Radio Settings menu and press the green telephone key.

A different way of associating a talkgroup to a quick group, is by pressing the Mode button,then using the Navi-knob™ and/or the up/down arrow key to select the desired talkgroup andthen pressing the PTT.

The new quick group/talkgroup association will now appear on the quick group page.

This functionality is not available on Mobile and Gateway terminals operating in GatewayMode.

TIME AND DATE

This function allows the user to view the current time and date. If configured it will be possibleto edit the time and date if required. This may be achieved by first pressing and holding thedown arrow key to enter edit mode and then using the Navi-knob™ and/or the left and rightarrow keys to move the cursor.

In order to change a number, the cursor should be positioned to the left of that number andthe new number should be entered from the numeric keypad. There is no need to delete theold number as it will automatically be overwritten.When the time and date are set as required, press the green telephone key to save the entry.If a valid time and date have been entered a large tick will be displayed momentarily. The newtime and date will be visible on the Radio Settings card and the time will also be displayed on

the bottom line of the top level menu screen.If an invalid time or date is entered a large cross and an error message will be displayedwhen the user presses the green telephone key to store them, and the original time and datewill not be altered.

USER PROFILES 

This function allows the user to select a specific pre-defined combination of alerts andsettings for the terminal. See earlier section on User Profiles.

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IN CALL NAVIGATION

All Sepura terminal products support “In Call Navigation”.

Whilst in a call the following operations are permitted:

•  Make voice calls.

•  Send Status messages and SDS messages.

•  Edit all text areas.

•  Activate and deactivate terminal functions.

The following operations are not possible when in a call:

•  Change network.•  Switch to DMO from TMO and vice versa.

•  Activate Transmit Inhibit.

MAKE VOICE CALLS 

When a call is in progress, it is possible to establish any individual call type without first of all,leaving the call in progress.

From the group call in progress screen.

Press and hold the left arrow key or press the down arrow key tochange the screen.

From this screen, it is possible to navigate to any function withinthe terminal.

DMO/TMO switching can be activated whilst engaged in an active call, but the call isimmediately dropped by the terminal.

Transmit Inhibit can also be activated whilst engaged in an active call, but again thecall is immediately dropped by the terminal. If the call in progress was a group call notestablished by this terminal then the call will be rejoined, under Transmit Inhibit rules if

it is still in progress, through late entry signalling.

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To establish a private half or full duplex call either dial the numberrequired from the keypad, select it from the Phonebook or use the

call history menu.

Press either the PTT button or the green telephone keydepending on the call type to be established.

The dialled number on the screen has been replaced by the text label from the

Phonebook as the number was already resident within the terminal Phonebook.

CHANGING TALKGROUPS WHILST ENGAGED IN AN ACTIVE GROUP CALL 

If the user wishes to change talkgroup whilst involved in an active group call, press the Modebutton once and proceed as normal. When the new talkgroup has been attached, the terminalwill leave the active group call.

SEND STATUS MESSAGES AND SDS MESSAGES 

Whilst established in any call type it is possible to send Status and SDS messages.

From a call in progress

Press Mode button twice and rotate the Navi-knob™ to select themessage.

Press the green telephone key

At this point the user can enter a destination address in the dial box (or use the defaultaddress displayed) and press the green telephone key again. This will send the message to

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the specific destination. Alternatively, press the PTT twice to send the message to thecurrently attached group.

Once the message has been sent, press and hold the up or right arrow key to return to thecall screen or just wait for the inactivity timeout.

EDIT ALL TEXT AREAS AND ACTIVATE AND DEACTIVATE TERMINAL FUNCTIONS 

From this screen either press and hold the left arrow key orpress the down arrow key.

From this point, all areas of text editing can be carried out as

described in TEXT ENTRY AND EDITING section.

Once the editing has been completed press and hold the up or right arrow key to return to thecall screen.

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FALLBACK

If a base station loses communication with the rest of the network, then any terminals usingthis base station continue to operate, but with a reduced service. Entry to and exit fromFallback Mode are indicated by an audible alert and a customisable text message.

If this occurs, the terminal will only be able to communicate with other terminals that areregistered on the same terminal site. No inter site communication will be available whilst inFallback Mode.

When a terminal enters Fallback Mode there are five main indicators;

•  the Terminal status bar indicates

Fallback Mode and the yellow warningtriangle is displayed momentarily

•  the Fallback Mode text box pops up inthe centre of screen for a few seconds.

•  the RSSI antenna icon flashescontinuously. On this screen shot it is notvisible.

•  the LED flashes amber intermittently (indicating limited service mode).

•  The terminal generates a warning tone.

When the terminal leaves Fallback Mode:

•  The terminal status bar returns to normal (Ready… or similar).

•  The RSSI antenna icon stops flashing.

•  The LED stops flashing.

•  A text box pops up indicating normal operation.

•  The terminal generates a warning tone.

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SHORTCUTS

Shortcut Description

Menu Tab access

Press the down navigation key from the main menu todisplay the last menu tab accessed. Enter a number fromthe keypad to display the menu tab associated with thatnumber.

Talkgroup selectionPress the Mode button once, then select a talkgroup byusing either the Navi-knob™ or entering the talkgroupnumber from the keypad.

Status Message selection Press the Mode button twice then select a status messageusing the Navi-knob™.

Phonebook BrowserIf customised, press the right and/or left navigation key fromthe top level screen to display the Phonebook (for viewingonly).

Phonebook entry accessIf the Phonebook is displayed in alphabetical order, pressthe first letter of the required name on the alphanumerickeypad to move to the first entry beginning with that letter.

Calling the most recent CallHistory menu destination

Press the green telephone key once to display the mostrecent Call History menu entry, then press either the PTTbutton or the green telephone key again to set up the call.

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LED INDICATIONS

LED

 

LED Indication Description

Constant RedCustomisable to show terminal is in a call and transmittingand also used, when connected to a charger, to show thatcharging has failed.

Constant GreenTerminal is in a call and Receiving or terminal is chargingand battery is fully charged

Flashing Amber Incoming individual call or SDS/Status message.

Two Red Flashes Call setup detected

Flashing Amber, four rapidflashes at a time, repeated

Transmit Inhibit enabled or Fallback Mode detected.

Intermittent Flashing RedTerminal is trying to connect to a network or Battery lowwarning

Constant Amber Terminal is charging

Short green Flash Terminal is powering on

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ALERTS

Alerts are generated by the terminal under the circumstances given in the tables below.

AUDIBLE ALERTS 

Alert Meaning Specification

Volume Change Alert The terminal is increasing speaker volume same as Warning Alert

Battery Low Alert Generated when low battery level is detected 400Hz 500ms

RepeatedRepeat period = 30s

Clear Speech Pip Tone Alert Generated whilst in a call without end to end

encryption

775Hz 100ms

Repeated

Repeat period = 5s

Key Click Alert Generated for every key press

Generated for every key press and hold

1500Hz 100ms

Beep Alert Response to user initiated input 400Hz 200ms

Warning Alert Response to non user initiated events 400Hz 200ms

Invalid Function Alert User error 400Hz 1s

Wait For Tx Alert User has pressed PTT but not yet been granted

permission to transmit

783Hz 100ms, Off 400ms

Continuous

Tx Granted Alert Alert when user is granted permission to transmitin a half duplex call

659Hz 200ms

Tx Not Granted Alert Alert when user is not granted permission to

transmit in a half duplex call

659Hz 1s

Lone Worker Prompt Alert Alert to prompt user to press a button whilst lone-

worker function is enabled

1500Hz 150ms

off 100 ms,

repeat 3 times

No Service Alert Terminal is not in service 775Hz 200ms,

400Hz 200ms

Generated twice

New Message Alert Terminal has received new message 775Hz 500ms, Off 1s

New Emergency Message Alert Terminal has receivednew emergency status message

775Hz 300ms,400Hz 300ms

Generated ten times

Remote Half Duplex Call Alert Called party is being alerted of a Half duplex call

setup

785Hz + 465Hz 1s, Off 1s

Continuous

Remote Duplex Call Alert Called party is being alerted of a Duplex call

setup

775Hz 2s, Off 2s

Continuous Warbled

Half Duplex Call Alert Terminal is alerting an incoming half duplex On/off

hook call

785Hz + 465Hz 1s, Off 1s

Continuous

Emergency Call Alert Terminal is alerting an incoming Emergency call 500Hz 600ms,

Off 400ms

Continuous.

Duplex Call Alert Terminal is alerting an incoming Duplex On/off

hook call

775Hz 2s, Off 2s

Continuous Warbled

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Alert Meaning Specification

New Call Alert Alert when call setup is complete 523Hz 300ms,

783Hz 300ms

Unobtainable Alert Call setup cannot be completed, or remote

disconnection of duplex call.

400Hz 3s

Call Cleared Alert Generated when a call is cleared. 783Hz 300ms,

523Hz 300ms

Engaged Alert User is engaged in a call 400Hz 370ms, Off 370ms

Continuous

Battery Flat Alert Generated prior to the terminal switching-off owing

to a flat battery

400Hz 400ms, Off 300ms

Generated four times

In Service Alert Terminal is in service same as Warning Alert

Start Listening Alert Alert in half duplex call when someone else has

been given permission to transmit

783Hz 200ms

Stop Listening Alert Alert in half duplex call when permission to transmitgranted to someone else has ended and no-one

else has permission to transmit

523Hz 1s

Stop Talking Alert Alert for initiator of Live Mike emergency call at end

of each Transmit cycle

523Hz 1s

Emergency Direct Call Alert Alert to indicate start of Emergency Direct Setup

Call to both initiator and receiver

988Hz + 1046Hz 100ms,

1480Hz + 1568Hz 100Ms

Generated twice

Emergency Call Non Tx Alert Alert in Emergency Group call generated while

terminal not in transmit

Off 7.1s then

554Hz 100ms,

494Hz 100ms,

Tone Signalling Feedback Alert Generated while a key customised to transmit tone

signalling is pressed

800Hz

Volume Control Soft Keys Alert Alert to indicate volume has been set using the

volume up/down soft keys

1500Hz 100ms

Whisper Mode Enable Alert Alert to indicate that Whisper Mode has been

enabled

988Hz 100ms, 1319Hz

200ms

Whisper Mode Disable Alert Alert to indicate that Whisper Mode has been

disabled

1319Hz 100ms, 988Hz

200ms

Transmit Inhibit Enable Alert Alert to indicate that transmit inhibit has been

enabled

988Hz 100ms, 1319Hz

200ms

Transmit Inhibit Disable Alert Alert to indicate that transmit inhibit has been

disabled

1319Hz 100ms, 988Hz

200msTransmission Inhibited Alert Alert to indicate that attempted transmission is not

allowed

933Hz 1s

Wait for Transmission Alert Alert when user has pressed PTT but has not been

granted permission to transmit

783Hz 100ms, Off 400ms

Continuous

Transmission Granted Alert Alert when user is granted permission to transmit in

a half duplex call

659Hz 200ms

Transmission Not Granted Alert Alert when user is not granted permission to

transmit in a half duplex call

659Hz 1s

No Service Alert Alert to indicate that the terminal is not in service 775Hz 200ms,

400Hz 200ms,

Generated twice

Covert Mode Enable Alert Alert to indicate that Covert Mode has been

enabled

988Hz 100ms, 1319Hz

200ms

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Alert Meaning Specification

Covert Mode Disable Alert Alert to indicate that Covert Mode has been

disabled

1319Hz 100ms, 988Hz

200ms

Gateway Found Alert to indicate the terminal is in range of a

Gateway

400Hz 200ms, Off 200ms,

Generated three times

Gateway Lost Alert to indicate the terminal is not in range of a

Gateway

400Hz 200ms, Off 200ms,

Generated twice

Communication Type Mismatch

to Direct Alert

Alert to indicate that the terminal is in range of a

gateway and is receiving a direct call from another

terminal which is outside the range of the Gateway

400Hz 30ms, Off 30ms

Generated twice

Repeated

Repeat period = 5s

Communication Type Mismatch

to Gateway Alert

Alert to indicate that the terminal is out of range of

a Gateway and is receiving a call from another

terminal via a Gateway

400Hz 30ms, Off 30ms

Generated three times

Repeated

Repeat period = 5sNew GPS Destination Alert Generated when the terminal accepts a change of

GPS destination command

1046Hz + 1319Hz 100 ms,

1046Hz + 1568Hz 100 ms

Generated twice

Paging Alert Generated to page the user 1319Hz + 1397Hz 500ms,

1397Hz + 1480Hz 200ms

Generated continuously.

VIBRATOR ALERTS 

Alert Meaning Specification

Voice Call Vibrator Alert Alert to indicate that the terminal has received ahooking call.

500ms on, 500ms off,

500ms on, 500ms off,

500ms on, 2s off.

Message Received Vibrator

Alert

Alert to indicate that the terminal has received aStatus message or SDS message.

500 ms on, 250 ms off,

500 ms on, 1s off

Generated a maximum of

5 times 

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DISPLAYED INFORMATION

USER INFORMATION 

While the user is selecting options from the menus , an indication of the success or otherwiseof the request may be displayed momentarily on the colour and greyscale terminals asfollows:

Description SRH3500 SRH3800

Success symbol

Error or Failure symbol

Warning symbol

Emergency Symbol

The Success symbol is only ever displayed in response to an action by the user. If the userselects a function from within the Radio Settings menu or the Change Network card, the largetick is used to indicate that the request is valid and not that the function requested hassucceeded.

For some functions such as storing a received SDS message in the Message Store, or savinga new entry in the Phonebook, for example, the large tick will be displayed to indicate that therequest has been completed successfully.

The Error or Failure symbol may be displayed in response to an action by the user or as aresult of an incoming call. It is displayed to indicate either that an invalid request has been

made or that an error or fault has occurred and a request has not been completedsuccessfully.

The Warning symbol is displayed to alert the user to certain conditions, e.g. if the terminal isin Fallback Mode, there are problems with SDS report deliveries, there are unread messageswhen the user has attempted to switch off the terminal etc.

If a user initiates or receives an emergency call, the Emergency Symbol will be displayed forthe duration of the call. Also, if a user receives an Emergency Message the EmergencySymbol will be displayed.

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ICONS 

The following are icons that can be displayed on the terminal:

SCREEN DISPLAY ICONS 

Description SRP2000/SRM/SRG SRH3500 SRH3800

Indicates a telephonestyle call.

Indicates a Half duplex

call.

Indicates a Broadcastcall.

Indicates an Emergencycall.

Indicates unreadmessage received by theterminal.

Indicates a call has beenreceived by the terminalwhich has not beenaccepted or rejected(Missed Call)

Indicates a low batterylevel

Indicates terminal isoperating in Lone WorkerMode.

Indicates terminal isoperating in CovertOperationMode.

Used to identify thebattery level meter.

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Used to identify the signalstrength meter.

Indicates TX Inhibit isactive.

Indicates a DMOGateway has beendetected.

Indicates a DMO

Repeater has beendetected.

A general purpose iconthat could be used toidentify a Dialling Mode.

Indicates keys locked.

Indicates calls are not AirInterface encrypted.

Indicates calls are end toend encrypted.

Used to identify thevolume level meter.

Indicates a Packet Data

session is active.

Used to inform the userthat more than onetalkgroup is attached.

Indicates that power fromthe charger is present.

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Indicates that the GPSfunction has beendisabled by the user.

Indicates the user canmove the cursor byrotating the Navi-knob™ anticlockwise.

Indicates the user canmove the cursor byrotating the Navi-knob™ clockwise.

Indicates that theloudspeaker is disabledwhen a duplex accessoryis being used (Mobile &

Gateway).

N/AN/A

Icon to indicate there hasbeen a communicationmismatch.

MENU ICONS 

Description SRP2000/SRM/SRG SRH3500 SRH3800

The file that contains allthe terminal's outgoingstatus messages.

The file that contains anumber of informationcards, each with anincoming data message.

The file that containsidentity numbers -address book.

The file that contains ahistorical list of outgoingand incoming voice calls.

The file that contains anumber of informationcards, each with free formtext.

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The file that contains usersettings for radiofunctions.

Indicates an incomingcall.

Indicates an outgoingcall.

The identity to which a

call will be made whenthe PTT is pressed.

Used to identify that theSend Key should bepressed to invoke afunction.

Indicates that a functionis activated.

Indicates that a functionis not activated.

Indicates direction ofnavigation.

Indicates direction ofnavigation.

Indicates direction ofnavigation.

Indicates direction ofnavigation.

A general purpose iconthat could be used toidentify a dialling mode.

A general purpose iconthat could be used toidentify a dialling mode.

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This file allows the user toselect the network towhich the terminal is

attached.

A general purpose iconthat could be used toidentify a dialling mode.

Used to inform the userthat the external alertoutput is active.

The file that allows the

user to view (and edit) theallocation of talkgroups totalkgroup folders.

The file that provides theuser with  Short DataApplications forms tocomplete.

TEXTUAL INFORMATION 

The terminal will display textual information about any action it is currently involved in. Thisenables the user to interpret what the terminal is doing at any particular point in time or action.

The following table sets out the displayed messages and their meanings.

Message Description

Call Failed Call set-up has not succeeded but reason is not defined or unknown

Call Cleared User requested disconnect

Called Party Busy Called party busy

Party Not Reachable Called party not reachable

Party Not Secure Called party does not support encryption

Network Busy Congestion in infrastructure

Rejected By Network Not allowed traffic case (e.g. calling own id)

Call Type Rejected Incompatible traffic case (e.g. individual call requested to group address)

Service Unavailable Requested service not available

Emergency Interrupt Pre-emptive use of resource

Call Connect Fault Invalid call identifier

Called Party Cleared Call rejected by called party

Network Failure No idle Control Channel available

Call Timed Out Expiry of call timer

Network Disconnect Network requested disconnection

Service Failed Acknowledged service not completed

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Message Description

Unknown TETRA Number Unknown TETRA identity

Unknown Phone Number Unknown external subscriber numberParty Restore Failed Call restoration of other user failed

Called Party Secure Called party requires encryption

Dialling Error Unable to convert dialled digits to call identity

Call Set-up Failed Call set-up failed during handover

Use PTT Button The duplex call type is configured to be disabled for this dialling algorithm

Use Green TelephoneKey

The half duplex call type is configured to be disabled for this dialling algorithm

No Transmit Transmission Inhibited indication

Security Check Fail Request rejected due to missing or invalid E2EE keys or association data

Ready… The radio is connected to a network, ready to receive calls and data

Group Call Currently engaged in a group call

PTT Call Displayed whilst engaged in a half duplex call

Broadcast Call Displayed whilst engaged in a broadcast call

Local Direct Mode is selected, radio communication does not employ fixed infrastructure

Telephone Displayed whilst engaged in a duplex call

Emergency Displayed whilst engaged in an emergency call

Dialling Displayed when user requests a call set-up. I.e. presses or Send key when there is not acall in progress

Talk Displayed whilst the user has transmit permission in a group call

Calling… Displayed when a proceeding call set-up has been indicated by the network

Wait… Someone else has Transmit control in a group call, your Transmit request is lodged, waitfor Transmit granted

Call Queued… Call restoration on new cell queued pending resource availability

Suspended The network has temporarily interrupted transmission in a call

Scanning Listening to all available groups for activity

Connecting… Attempting to connect to a network

Unavailable Indicates when a talkgroup is unavailable

Disconnected Indicates whether the terminal has been disconnected

Data Call The terminal is engaged in a data call to the data application

No Outgoing Calls The terminal is not allowed to make calls, but may receive them

No Speech Calls The system does not support speech calls

Not Programmed If the terminal has not been correctly programmed.

Fault Detected Displayed when an internal fault is detected by the terminal

Completing Shown after user has accepted an incoming call, before indicating Call Complete

Messages Messages subject file

Call History Call history subject file

Settings Radio configuration subject file

Send Status list Status message subject file

Phonebook Phonebook subject file

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Message Description

Msg Store Data Store subject file

Identity Not Given Group call speaker identity withheldIdentity Unknown Incoming Fast Access identity not known or not supplied

Delete Remove the card from the Phonebook

Edit Change the information content of the card

Call Call the identity contained in the currently displayed Phonebook entry

Cancel Cancel the current Phonebook editing session

Number An indication that the navigation keys control the on the screen cursor

Name Phonebook name

Commit Edit Completed Place the current card into the Phonebook.

No entries Shown in Message and Phonebook subjects when there are no cards to display

Logging Diagnostics Displayed in the diagnostics logging information box

Dial: Prompt user for number to dial

Status Message: This text is displayed in the Status Browser Box

Can’t show CLI Unable to display Calling Line Identity for incoming call

Can’t show TPI Unable to display Talking Party Identity for this group call

Switching Off Indicates that the radio is switching off

Hold To Switch Off This text is displayed in an information box when the off key (Mode Button) is first held

Alerts Enabled Audible alerts are enabled

Backlight Enabled Backlighting is enabled

Status to : Destination for status messages

High Volume: Text explaining meaning of checkbox in High Volume Mode card

Group User A Trunked Mode Group is selected

Direct Group A Direct Mode Group is selected

Rec’d from SDS-TL Message Text

Msg Delivered SDS-TL Nokia Acknowledgement Text

FAIL: Msg Rejected SDS-TL Not supported response

FAIL: Dest Mem Full SDS-TL Destination memory full response

Msg Delivered SDS-TL Message received response

FAIL: Switched Off SDS-TL Destination not registered response

FAIL: Unavailable SDS-TL Delivery failed response

FAIL: Wrong Number SDS-TL Unknown destination response

Sending…. The status message was sent

FAIL: Wrong Number SDS-TL Group address but individual service

Msg Not Received The status was not received at its destination

Covert Shown in the Covert operation selection card

Tx Inhibit Displayed when the terminal is in Transmit Inhibitmode

Not Available Invoked if a duplex call or status message is sent in Direct Mode

Calling Calling

Connected Connected

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Message Description

-- Card tab label for the template card in the Phonebook file

New Entry The card name text for the Template card in the Phonebook fileTest Mode Displayed when the terminal is in T1 test mode

Engineering Mode Displayed when in engineering mode

Stored Message stored in Data store

New Group in List A new dynamic group has been assigned

No Selected Group No group is attached to which a call can be setup

New Selected Group A new group is selected as a result of dynamic group activity

Group Locked The group has been locked by dynamic group activity

Software Version The version of Software being used

Error An error has occurred

New Message Text label displayed as default text on the Data store template card

Reply to: Separator label between reply and incoming message text

Hold to store Storing a message from the Message File into the Data Store

Hold to edit Press & hold to edit a message in the Status File and Phonebook

Hold to delete Shown when deleting Phonebook or message entries

Group deleted Shown when a dynamic talkgroup has been deleted

Direct Mode Enable Shown when selecting Direct Mode

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HEALTH AND SAFETY

Use only a slightly damp soft cloth for cleaning all exterior surfaces. Do NOT use chemicalaerosol or abrasive cleaners.

To ensure efficient operation, clean the battery contacts periodically with a soft, dry cloth.

Never leave the radio in extreme temperatures (over 55°C), for example behind glass in veryhot, direct sunlight.

TRANSMIT INHIBIT

The radio can be switched into Transmit Inhibit should the user enter a RF sensitive area (e.g.a hospital). This mode is indicated by the LED rapidly flashing amber 4 times at approximatelytwo second intervals and the display of the transmit inhibit icon in the top right hand corner of

the screen. .

In this state, the terminal does not transmit under any circumstances in either TMO or DMO,except when using the emergency button if customised to do so. The terminal remains on theselected group and in some circumstances can still receive conversations from this talkgroup.

The terminal can automatically send a status message to the customised destination whenthe terminal enters Transmit Inhibit, and again when it leaves Transmit Inhibit.

Use of the emergency button whilst in Transmit Inhibit is supported; however, the time to setup the emergency call could be increased by a few seconds.

RADIATION PROTECTION 

The terminals fully comply with the NRPB specification EN50361 and the ICNIRP guidelinesfor exposure to electromagnetic fields mandated for mobile phones (2W per kg over a 10gsample).

ELECTRO MAGNETIC COMPATIBILITY 

The terminals meet the EMC requirements specified by the ETSI specification ETSI EN 301489-18.

TYPE APPROVAL 

The terminals have been self-certified to RTTE Directive EN 303 035-1 and CE marked to1999/05/EC.

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ACCESSORIES 

Only accessories supplied or approved by Sepura Limited are recommended for use with theterminals. Any accessory used that is not supplied or approved by Sepura Limited could

cause damage to the terminals and may invalidate the warranty. For safety reasons SepuraLimited do not recommend that accessories be used with a hand-held without first gainingapproval from Sepura Limited to do so. When the accessory socket is not used, pleaseensure the rubber plug is in place to maintain environmental protection.

ADDITIONAL NOTES APPLICABLE TO HAND-HELD 

BATTERY SAFETY 

Please observe the following before handling batteries:

To prevent injury, do not allow metal objects to contact or short circuit the battery terminals.

Make sure that the battery terminals do not become dirty.

Do not immerse in water or incinerate.

If you need to replace the battery, use the Sepura Limited approved battery types.

BATTERY DISPOSAL 

Batteries must be disposed of in the correct manner according to Sepura environmentalpolicy. If in any doubt, refer to your supplier or local Sepura Limited representative.

ACOUSTIC SHOCK 

Sepura Limited has engineered an innovative audio solution for the terminal. Duplex audio

(for telephone type calls) and the half duplex audio (for radio calls) are directed to differentloudspeakers.

Duplex audio is routed to the low power Duplex Earpiece on the front of the radio. A morepowerful loudspeaker, situated on the rear of the radio, is used for half duplex audio. Thisloudspeaker directs the loud audio away from a user’s ear should the user accidentallyanswer a half duplex call as though it were a duplex call.

WARNING: Hold the radio close to the ear only when making, or receiving, duplex calls.

ANTENNA 

When fitting the antenna, do not over-tighten. Do not use the radio without the antennaattached.

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GLOSSARY

Term Description

CLI Calling Line Identity

DGNA Dynamic Group Number Assignment

DMO Direct Mode Operation

DMO Gateway A device which allows users working in Direct Mode to communicatewith users in Trunked Mode. (This is often used to extend the workingrange of a radio)

Duplex Duplex calls are telephone type calls in which both parties can talksimultaneously.

E2EE End to End Encryption

ETSI European Telecommunications Standards Institute

Folder Folders are used to organise your talkgroup list and to speed up theselection of your favourites

GPS Global Positioning System

GSSI Group Short Subscriber Identity

GSM Global System for Mobile Communications

Half duplex Half duplex calls are when only one party can talk (transmit) at anytime.

IP Internet Protocol

ISSI Individual Short Subscriber Identity

Large Mode Large mode increases the size of important displayed text

LED Light Emitting Diode

Navi-knob™ A continuous rotating knob on the top of the radio that is used fortalkgroup and status message selection, as well as controlling thevolume.

NRPB National Radiological Protection Board

PABX Public Automatic Branch Exchange

PEI Peripheral Equipment Interface

PGS Priority Group Scanning

PIN Personal Identification Number

PSTN Public Switched Telephone Network

PTT Press To Talk

RF Radio Frequency

RSSI Radio Signal Strength Indicator

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RSM Remote Speaker Microphone

SDS Short Data Services

Talkgroup A pre-defined group of users.

TCP Transmission Control Protocol

TETRA Terrestrial Trunked Radio

TMO Trunked Mode Operation

TPI Talking Party Identity

UDP User Datagram Protocol

UDSL User Defined Scan Lists

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NOTICE

All rights reserved. This document may not be reproduced in any form either in part or inwhole without the prior written consent of Sepura Limited, nor may it be edited, duplicated ordistributed using electronic systems.

Company and product names mentioned in this document may be protected under copyrightor patent laws.

The information in this document is subject to change without notice and describes only the

product defined in this document. This document is intended for the use of Sepura Limited’scustomers and/or other parties only for the purposes of the agreement or arrangement underwhich this document is submitted, and no part of it may be reproduced or transmitted in anyform or means without the prior written permission of Sepura Limited.

CONTACT DETAILS 

Sepura Limited

Radio House

St Andrew’s Road

Cambridge CB4 1GR

United Kingdom