serena sbm webinar series, unveiling sbm 10.1.3 (presentation)
DESCRIPTION
Showcasing the newest release of Serena Business Manager, the next generation of TeamTrack and Tracker! This presentation demonstrates and discusses how SBM 10.1.3 makes it easier to develop, use and administer SBM-powered applications. See the new User Interface, Work center, Universal Search and other features.TRANSCRIPT
Serena SBM Webinar SeriesUnveiling SBM 10.1.3
SBM Product Management
Mar2014
Our Goals Today
SBM 10.1 and 10.1.2 Key Features Overview
SBM 10.1.3 – Highlights Demo
Q&A
Introductions
Enhanced reporting and proactive visibility
Service enablement
End-user adoption
SBM Themes
Solution development and administration
3
SBM 10.1 and 10.1.2 Key Features Overview
SERENA SOFTWARE INC.4
End User Adoption
Unified Calendars Collaboration View
Time Capture Multi-Channel Notifications
5
Enhanced Reporting
Scheduled Reports Advanced Summary Reports
Drill Throughs and Joins Launch Wizard
6
Service Enablement
Service Setups, SLAs Highly Scalable Notification Server
Active Diagnostics Event & Orchestration Monitoring
7
Solution Development & Administration
Visual Diff/Merge Visual Form Actions
Web Admin & Highly Scalable Notification Server
Swimlanes and Relationships
8
9
And much more…
• LDAP Imports from Web Admin
• Out of Office Delegation Support
• Reports can be embedded and used for selections
• Designable Top portion of Form
• Validation Improvements
• Addition of Activity Log
• Hybrid SSO
SBM 10.1.3 Key Features Overview
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End User Adoption
Unified WorkCenter Real-time Notifications
Tablet Enabled Universal Smart Search
11
Enhanced Reporting
Simplified Wizard HTML 5 Reports
Report Search and Navigation
12
Service Enablement
MLS Engine
Enhanced Orchestrations
13
Solution Development & Administration
Re-usable Forms Import/Export/Update selection list values
Enhanced Compare/Merge Process Apps
14
15
• Smart Search• Customizable Dashboards
• Activity Feeds
16
Other Key Enhancements
• Email Approval
• LDAP Scheduling
• Composer UI Refresh
• Solution Based Help – Phase 2
• Active Diagnostics
• Relationship Service
• Platform support updates enhancements
• Windows 2008 R2 DataCenter• IIS 8.0• MS SQL 2012
Additional Information
Serena Confidential17
• New feature descriptions• http://www.serena.com/index.php/en/products/featured-products/sbm/
• 2 Min. Videos of new features• https://www.youtube.com/user/SerenaSoftware/videos
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Learn how SBM is powering fluid, flexible IT service management with Serena Service ManagerChad Hulse, Ash Owen Thu, May 1st, 2014
Upcoming next… SSM Webinar
Thank You!For more information logon to www.serena.com/products/featured-products/sbm/
Serena Confidential