servant leadership: it’s not all it’s cracked up to be
TRANSCRIPT
We go TOGETHER like…
Peanut Butter and JellyMilk and CookiesPeas and CarrotsPizza and Beer
…Agile and Servant Leadership…Discuss with someone:
why the last one seems to make sense in this list
Servant Leadership: leaders who serve others
Keeps ownership in the team
Focus from self to a greater purpose
Rewarding: serving/helping
“lead from behind”
Am I only
an adm
in?
not Sel
f-Org
aniz
ing
No
reques
ts
Mod
els
are
doing
MORE
It’s Not All It’s
Cracked Up to Be
November, 2014
Servant Leadership…
Tricia Broderick@t_broderick
Manager of Project Management, Pearson Focused on software development for 17
years Motivated by helping people Looking for the next moment to laugh
What’s the opposite of Command and Control Managers?
Shu 守
• novice
• follow the rules
• little or no understanding
Ha 破
• journeyman
• break the rules
• gaining understanding
Ri 離
• master
• be the rules
• understands and creates
Shu Ha Ri
Shu Ha Ri
Where is your team?
Leadership Styles
Approach to providing direction, implementing plans, & motivating people
There are many different styles but most leaders have a primary style
Shu Ha Ri
Leadership Style
Servant
Servant
Discussion
Bureaucratic Leadership: leaders who tell others w/o input Leverages lessons
learned Initial speed Rewarding: sense of
focusing on resolving new problems
Bureaucratic
Bureaucratic
Discussion
Task-Oriented Leadership: leaders who plan
others
Provides single source of info, coordination and management
Rewarding: sense of control and completion
Task-Oriented
Task-Oriented
Discussion
Democratic Leadership: leaders who make decisions
Decisions are not made in a vacuum
Provides transparency to support the decision
Rewarding: ability to prevent a catastrophe
Democratic
Democratic
Discussion
People-Oriented Leadership: leaders who focus on people
Performance is tied to individual & team skills
Helping people get comfortable going out of their comfort zone
Rewarding: coach/mentor
People-Oriented
People-Oriented
Discussion
Transformation Leadership: leaders who focus on leading
Purpose & Growth High performance &
satisfaction Inspired, motivated &
energized Rewarding: lead by
example
Transformational
Own Your Primary Leadership Style(s)?
oWhat do you spend most of your day on?
oHow do you react under pressure?
oWhat adjectives would your team use to describe you?
Aspire to be Transformational I would never require my team to do something that I
wouldn't do myself.
I have clear goals for my team.
I find it comes natural to inspire others.
I celebrate the talents and successes of my followers.
I am attentive when it comes to the personal needs of my team.
I challenge my team to get out of their comfort zones.
I believe that team work is the way to success.
I encourage my team to question their most basic way of thinking.
My enthusiasm & positive energy are infectious. Slightly adapted from source: Ronald E. Riggio, Ph.D (2009)
“In agile, the expectation is that management supports us and helps eliminate impediments.”
“In lean, the expectation is that management leads us, is competent in
the basic practices, and take an active role in driving continuous
improvement.”Slightly Adapted Source: Agile Software Requirements, Dean Leffingwell
Servant Leadership
Thanks to agile, the expectation is that management embraces the first steps to support us and help
eliminate impediments
TransformationalLeadership
Thanks to evolving, the expectation is that management leads us, is
competent in the basic practices, and take an active role in driving
continuous improvement
Tricia Broderick@t_broderick