SERVE model

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The SERVE Model

• Great leaders SERVE others

Are you a SERVING leader?

Or a SELF-SERVING leader?

A self serving leader is limited to their own interactions

A Serving leaders actions reach far and wide, are passed on to others and have limitless impact on the world

Serve Model

• A great leader ‘See’s the future’ and creates a compelling future orientated picture that others can connect and become passionate about

• They invest in working ‘on the business’ and ‘in the business’

• See the futureS

Serve Model

• A great leader:– Knows that success happens through others– Recruit the right people (based on attitude & character)– Deal with poor performance– Get the right people in the right role– Engage peoples heads and hearts

• Engage and develop othersE

Serve Model

• Re-invent continuously across three streams– Themselves through growth and learning, setting example– Systems and process – to make things better, quicker, more efficient– Business structure – based on the current needs of the business

• Re-invent ContinuouslyR

Serve Model

• A great leader values both results and relationships with others, not either or. – Without followers leaders can’t create sustainable results– Building relationships with others involves investing time, caring,

appreciating and listening – recognising everyone is different and has different needs

• Value results and relationshipsV

Serve Model

• A great leader develops trusting relationships with their team to maximise their potential

• To do this they need to embody the values, clearly articulating, modelling and enforcing the core values

• Walk the talk – any incongruence will detract from establishing trust

• Embody the ValuesE

SERVE Model

• See the futureS• Engage and Develop othersE• Re-invent continuouslyR• Value results and relationshipsV• Embody the valuesE