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User Guide - English FUJITSU Software ServerView Suite ServerView Integration V4.0 in HP Operations Manager Edition February 2018

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User Guide - English

FUJITSU Software ServerView Suite ServerView Integration V4.0 in HP Operations Manager

Edition February 2018

Comments… Suggestions… Corrections…The User Documentation Department would like toknow your opinion of this manual. Your feedback helpsus optimize our documentation to suit your individual needs.

Feel free to send us your comments by e-mail to [email protected].

Certified documentation according to DIN EN ISO 9001:2008To ensure a consistently high quality standard anduser-friendliness, this documentation was created tomeet the regulations of a quality management system which complies with the requirements of the standardDIN EN ISO 9001:2008.

cognitas. Gesellschaft für Technik-Dokumentation mbHwww.cognitas.de

Copyright and TrademarksCopyright 2012 FUJITSU LIMITED

All rights reserved.Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

ServerView Integration in HPOM

Contents

1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 Product description . . . . . . . . . . . . . . . . . . . . . . . 6

1.2 Target group . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.3 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.4 Summary of contents . . . . . . . . . . . . . . . . . . . . . . 7

1.5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.6 Changes since the previous version . . . . . . . . . . . . . . 8

1.7 Notational conventions . . . . . . . . . . . . . . . . . . . . . 8

1.8 Documentation for ServerView Suite . . . . . . . . . . . . . . 9

2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1 ServerView Integration in HP Operations Manager . . . . . 11

2.2 Concept of ServerView integration for Windows events . . 12

2.3 Integrated event log entries . . . . . . . . . . . . . . . . . . 14

2.4 Concept of SNMP trap integration . . . . . . . . . . . . . . 15

2.5 Integrated SNMP traps . . . . . . . . . . . . . . . . . . . . . 16

3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.1 Installation requirements . . . . . . . . . . . . . . . . . . . 20

3.2 Installation process . . . . . . . . . . . . . . . . . . . . . . 20

3.3 Guided installation . . . . . . . . . . . . . . . . . . . . . . . 21

3.4 Installation from the command line . . . . . . . . . . . . . . 25

3.5 Extending the Windows Start menu . . . . . . . . . . . . . 25

3.6 Uninstallation . . . . . . . . . . . . . . . . . . . . . . . . . . 263.6.1 Manual uninstallation steps . . . . . . . . . . . . . . . . . . . 263.6.2 Automatic uninstallation process . . . . . . . . . . . . . . . . 29

ServerView Integration in HPOM

Contents

4 Extending HP Operations Manager . . . . . . . . . . . . . . 31

4.1 Integrated PRIMERGY policies . . . . . . . . . . . . . . . . . 314.1.1 Policies of the PRIMERGY event groups . . . . . . . . . . . . . 324.1.2 Modifying rules for events or creating new ones . . . . . . . . . 36

4.2 PRIMERGY server SNMP traps . . . . . . . . . . . . . . . . . 444.2.1 Policies of the PRIMERGY server SNMP trap groups . . . . . . 454.2.2 Modifying rules for SNMP traps or creating new ones . . . . . . 55

4.3 ServerView tool . . . . . . . . . . . . . . . . . . . . . . . . . 614.3.1 Configuring the ServerView start tool . . . . . . . . . . . . . . . 62

5 Configuration and operation . . . . . . . . . . . . . . . . . . 65

5.1 Distributing and activating the policies . . . . . . . . . . . . 65

5.2 Displaying the events/traps in the HP Operations Manager console . . . . . . . . . . . . . . . . 67

5.3 Starting the ServerView management console . . . . . . . . 705.3.1 Starting ServerView Operations Manager . . . . . . . . . . . . 705.3.2 Starting ServerView Operations Manager from the

event browser . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

ServerView Integration in HPOM 5

1 PrefaceWith ServerView Operations Manager, the ServerView Suite offers a software product that controls all important server functions, such as hard disk, fans, power supply and temperature. If the values defined for these parameters are exceeded or if a fault occurs, error messages are forwarded to a central management console or fault-recovery measures are initiated.

ServerView Integration in HP Operations Manager (HPOM) allows you to use the functionality of ServerView in HP Operations Manager.

If a fault occurs during hardware monitoring of a PRIMERGY or PRIMEQUEST server, this is sent as an SNMP event, or by a ServerView agent as an event entry, to the Windows Event Log. HPOM stores these events in its database and they can be displayed in various views. Furthermore, rules can be applied which trigger an appropriate action when a fault is detected, e.g. a mail describing the fault might be sent to hardware support.

Furthermore, ServerView Operations Manager can be started via HP Operations Manager.

This allows the PRIMERGY or PRIMEQUEST servers to be managed in a network with multiple platforms.

6 ServerView Integration in HPOM

Product description Preface

1.1 Product description

ServerView Integration in HP Operations Manager allows you to use both the ServerView functions and the HPOM functions on a central management server. ServerView Integration V4.0 in HP Operations Manager supports the event log entries of ServerView SNMP agents up to V6.00.

After the integration, the PRIMERGY or PRIMEQUEST servers can be monitored from the central HPOM management console. Incoming events are displayed via Windows Event Log entries or SNMP traps. Automatic reactions to these event messages can be configured and triggered.

The integration offers the following benefits:

– Existing management investments are protected.

– The same methods of presentation, monitoring, evaluation and correlation are used for all the devices being monitored, so that the response to failures is fast and, in some cases, automatic.

– The network components and their resources are used efficiently.

– Maximum performance and minimum downtimes ensure an optimum cost/benefit ratio.

ServerView Integration in HPOM 7

Preface Target group

1.2 Target group

This manual is intended for system and network administrators as well as service specialists. It is assumed that you have a sound knowledge of hardware and of HP Operations Manager and ServerView.

1.3 Requirements

To be able to install the ServerView integration package, you must have HP Operations Manager 8.10 or higher for Windows 2003 (Service Pack 1 or higher) or Windows Server 2008 (R2) or HP Operations Manager 9.00 for Windows 2008 R2 (64 Bit) installed on your system.

1.4 Summary of contents

This manual describes the integration package of ServerView Integration in HP Operations Manager. It does not provide any basic information on ServerView, HP Operations Manager or server management, as it is assumed that you have sufficient experience of ServerView and HP Operations Manager. The manual should therefore be seen as complementary to the ServerView documentation.

The various chapters of the manual cover the following topics.

– Chapter 2 introduces the product ServerView Integration in HP Operations Manager.

– Chapter 3 describes the installation of the ServerView integration package.

– Chapter 4 introduces the components integrated in HP Operations Manager.

– Chapter 5 tells you how to configure and operate ServerView Integration.

1.5 Troubleshooting

In the Readme.pdf file, which you can open using an entry in the Windows Start menu, you will find further information on error sources which may exist and how to bypass them.

8 ServerView Integration in HPOM

Changes since the previous version

1.6 Changes since the previous version

This edition is valid for ServerView Integration V4.0 in HP Operations Manager and replaces the following online manual: “ServerView Suite, ServerView Integration V3.0 in HP OpenView Operations”, edition July 2011.

The manual features the following changes and enhancements:

– The ServerView integration package is now only available via the Fujitsu download area at http://support.ts.fujitsu.com/com/support/downloads.html.(Full-text search: "ServerView Integration in HP Operations Manager".)

– Fujitsu PRIMEQUEST servers are integrated in HPOM via SNMP Interceptor Policies and Tool Policy.

1.7 Notational conventions

The following notational conventions are used in this manual:

V Warning about potential damage to health, data loss or device damage.

I Additional information, notes and tips.

Ê Actions performed by the user.

italics Commands, menu items, button names, options, variables, symbol classes, file names and path names in the body text.

typewriter text System output.

Table 1: Notational conventions

ServerView Integration in HPOM 9

Documentation for ServerView Suite

References to other sections in the manual indicate the title of the relevant section or chapter and the page on which the section begins.

1.8 Documentation for ServerView Suite

The documentation for the ServerView Suite can be found on the ServerView Suite DVD 2 supplied with each server system.

The documentation can also be downloaded free of charge from the Internet. You will find the online documentation at http://manuals.ts.fujitsu.com under the link Industry standard servers.

For an overview of the documentation to be found under ServerView Suite as well as the filing structure, see the ServerView Suite sitemap (ServerView Suite - Site Overview).

typewriter text boldface

Instructions to be entered from the keyboard.

All of these command lines are concluded with the Ú key, which is therefore not specified in the text.

If comments are added to the input and output in application examples, the text of the comment is separated from the actual input and output with #. The text of the comment is also shown in typewriter text boldface.

[Key symbols] The keys are shown as they appear on the keyboard. If uppercase characters are to be explicitly input, the shift key is specified, e.g. [SHIFT] - [A] for A.

If two keys must be pressed simultaneously, this is indicated by a hyphen between the key symbols.

Table 1: Notational conventions

10 ServerView Integration in HPOM

Documentation for ServerView Suite

ServerView Integration in HPOM 11

2 IntroductionThis chapter explains how the functionality implemented by ServerView under Windows is transferred to HP Operations Manager.

I Global directory names in HP Operations Manager (HPOM)

The directories used by HP Operations Manager are determined by the definition of various environment variables. These environment variables (e.g. %OvInstallDir%) are used in the path names in this manual.

2.1 ServerView Integration in HP Operations Manager

The product ServerView Integration Pack for HP Operations Manager is an integration package for embedding ServerView in HP Operations Manager under Windows 2003 and Windows Server 2008 (R2) . It is a smart plug-in, which allows the functionality of ServerView to be used in HP Operations Manager.

In particular, ServerView Integration in HP Operations Manager includes:

– Policies for the ServerView/controller events

– Tools for starting the ServerView management consoles

For more information on the tools and policies, see the chapter “Extending HP Operations Manager” on page 31.

12 ServerView Integration in HPOM

Concept of ServerView integration for Windows events Introduction

2.2 Concept of ServerView integration for Windows events

As a basic requirement for correct ServerView integration into HP Operations Manager, the following basic conditions must be fulfilled:

– The ServerView integration package must be installed on the same management server as HP Operations Manager

– The ServerView agents must be installed on the managed PRIMERGY servers

I The ServerView agents must be appropriately configured for this. For more details, see the ServerView Operations Manager Installation Guide.

– The agent that is normally required to manage a server with HP Operations Manager (HPOM agent) must be installed.

Figure 1: Concept of ServerView Integration in HPOM (Windows events)

Events

Policies & configuration

Tools

Reports and graphs

Event log

SV agent HPOM agent

Managed server(PRIMERGY server)

Management server(HPOM server)

HPOM message

Controllerdriver

ServerView Integration in HPOM 13

Introduction Concept of ServerView integration for Windows events

The ServerView agents or the controller drivers on the managed PRIMERGY servers (managed nodes) write the events to the Windows Event Log if appropriately configured.

The entries of the ServerView agents or the controller drivers in the Windows Event Log are read out by the HPOM agents and dealt with according to the loaded policies of the ServerView event groups. The HPOM agents on the managed servers forward the event log entries as messages (HPOM message) to the management server (HPOM server).

The ServerView events are displayed in the HPOM console.

Figure 2: Events from the Windows Event Log in the event browser of the HPOM console

Furthermore, ServerView Operations Manager can be started both in the list display and with the single server data under HP Operations Manager.

14 ServerView Integration in HPOM

Integrated event log entries Introduction

2.3 Integrated event log entries

For monitoring the PRIMERGY servers, the event log entries of the following ServerView components and controller drivers are integrated in HP Operations Manager.

ServerView agents

– HD MIB– NTCluster MIB– Threshold MIB– ServerControl2 MIB– X10sureV1 MIB

I With these components, the ServerView agents make the entries in the Windows Event Log on the managed servers (managed nodes) (even though the list above refers to MIBs). For this the administrator must configure the ServerView agents accordingly.

Controller drivers

– ServerView RAID– Duplex Data Manager– QLogic Fibre Channel Adapter– Emulex Fibre Channel Adapter– Broadcom LAN Controller– Intel LAN Controller (Intel LAN software kit)– PowerNet / PowerChute USV from APC

ServerView Integration in HPOM 15

Introduction Concept of SNMP trap integration

2.4 Concept of SNMP trap integration

Integration of the events of servers running Linux (e.g. partitions of PRIMEQUEST servers) cannot be implemented via Windows Event Logs.

In HP Operations Manager monitoring of the Linux servers by means of SNMP traps is therefore implemented via the SNMP Interceptor.

When the traps are sent to the HPOM system, they are received there by an agent. These traps are interpreted by the HPOM-SNMP Interceptor and displayed as results on the HPOM console.

Figure 3: Concept of ServerView Integration in HPOM (SNMP traps)

Events

Policies & configuration

Tools

SNMP InterceptorSNMP agent

Management server(HPOM server)

SNMP message

PRIMERGY Linux server

16 ServerView Integration in HPOM

Integrated SNMP traps Introduction

2.5 Integrated SNMP traps

The SNMP traps of the following ServerView components and controller drivers are integrated into HP Operations Manager to monitor the PRIMERGY Linux servers.

ServerView agents

– HD-MIB– MMB-ComTrap-MIB.mib– NTCluster-MIB– PSA-ComTrap-MIB.mib– PSA-ExternalFileUnitTrap-MIB.mib– PSA-LinBcm5700Trap-MIB.mib– PSA-LinEmulexTrap-MIB.mib– PSA-LinGdsTrap-MIB.mib– PSA-LinGlsTrap-MIB.mib– PSA-LinGrmpdTrap-MIB.mib– PSA-LinIbTrap-MIB.mib– PSA-LinIntelE1000ETrap-MIB.mib– PSA-LinIntelE1000Trap-MIB.mib– PSA-LinIntelE100Trap-MIB.mib– PSA-LinIntelIgbTrap-MIB.mib– PSA-LinIntelixgbeTrap-MIB.mib– PSA-LinLanComTrap-MIB.mib– PSA-LinLsiLogicTrap-MIB.mib– PSA-LinScsiComTrap-MIB.mib– PSA-LinSvsRaidTrap-MIB.mib– PSA-LinTg3Trap-MIB.mib– PSA-LinXframe2Trap-Mib.mib– PSA-SVAgentsTrap-MIB.mib– PSA-WinBcm5700Trap-MIB.mib– PSA-WinDiskMirrorTrap-MIB.mib– PSA-WinDiskTrap-MIB.mib– PSA-WinEmulexTrap-MIB.mib– PSA-WinGlsTrap-MIB.mib– PSA-WinIntelE1000expTrap-MIB.mib– PSA-WinIntelE1000Trap-MIB.mib– PSA-WinIntelE100Trap-MIB.mib– PSA-WinIntele1expressTrap-MIB.mib– PSA-WinIntelixgbnTrap-MIB.mib– PSA-WinLsiLogicTrap-MIB.mib

ServerView Integration in HPOM 17

Introduction Integrated SNMP traps

– PSA-WinMpdTrap-MIB.mib– PSA-WinSvsRaidTrap-MIB.mib– PSA-WinXframe2Trap-MIB.mib– S31-MIB– ServerControl2-MIB– Threshold-MIB– X10sureV1.mib

Controller drivers

– ServerView Raid– DuplexDataManager– Broadcom LAN Controller– Intel LAN Controller (Intel LAN software kit)

To permit the SNMP traps to be processed by HP Operations Manager, the SNMP environment must be specified appropriately on the monitored Linux systems (PRIMERGY/PRIMEQUEST). This means that the machine on which HPOM Manager is installed must be set on the managed nodes as the destination for the SNMP traps. Please refer to the documentation relating to SNMP on Linux for information on how these SNMP settings are made.

18 ServerView Integration in HPOM

Integrated SNMP traps Introduction

ServerView Integration in HPOM 19

3 InstallationThis chapter explains how to install the ServerView integration package on the HPOM management server.

I The installation process is also described in the release notice Readme.pdf, which can be found in the integration package. Please read this release notice to find out about last-minute technical changes.

ServerView Integration in HP Operations Manager requires the following:

– The ServerView integration package must be installed on the HP Operations Manager management server,

– The ServerView agents must be installed on the managed PRIMERGY servers,

– The agent that is normally required to manage a server with HP Operations Manager (HPOM agent) must be installed on the managed PRIMERGY servers.

If you want to start ServerView Operations Manager via the HPOM management console, the ServerView Operations Manager can be installed on a different management server than the one on which the HP Operations Manager software is installed. You enter the server name or IP address and port number of the management server the first time you start ServerView Operations Manager (see section “Starting ServerView Operations Manager” on page 70).

I ServerView Operations Manager and the ServerView agents are installed from the ServerView Suite DVD 1 from Fujitsu. For a description see the ServerView Operations Manager Installation Guides.

20 ServerView Integration in HPOM

Installation requirements Installation

3.1 Installation requirements

The following requirements must be met:

– Windows 2003 (Service Pack 1 or higher), Windows Server 2008 SP1 or Windows Server 2008 (R2) must be installed on the management server.

– The server variant of HP Operations Manager 8.10 or higher must be installed on the management server.

If either of these requirements is not met, the installation will be aborted with a corresponding error message.

3.2 Installation process

ServerView Integration in HP Operations Manager is available via the download area at http://support.ts.fujitsu.com/com/support/downloads.html.

The installation package is called SVIPHPOM.exe.

There are two possible ways to start the installation:

– By double-clicking the file SVIPHPOM.exe (see section “Guided installation” on page 21),

– Via the command line interface (see section “Installation from the command line” on page 25).

During the installation the following steps are performed automatically:

– The system checks whether the software requirements are met on the target system.

– The installation path of HP Operations Manager is determined and used as the basis for installation of the ServerView Integration.

I On x64 Windows operating systems the ServerView integration pack will be fixed installed into %ProgramFiles(x86)%\HP OpenView).

– The files of the ServerView Integration are copied to the different directories of HP Operations Manager.

– A number of utility calls are executed in command windows to activate the policies and tools

– Necessary entries are made in the Registry.

ServerView Integration in HPOM 21

Installation Guided installation

– The Windows Start menu is complemented by an item which enables installed documents to be opened.

There is no need to restart Windows following the installation.

If the HPOM console is running, it must be restarted after the installation.

3.3 Guided installation

Ê Start the guided installation by double-clicking the file SVIPHPOM.exe.

This opens the Installation wizard.

Here you can select the language for the installation procedure. The following welcome screen is then displayed in your chosen language.

Figure 4: Starting the Installation wizard

The welcome screen shows the version number of ServerView Integration in HP Operations Manager.

22 ServerView Integration in HPOM

Guided installation Installation

Ê Click Next.

The license agreement dialog is displayed.

Ê Confirm the license agreement by selecting I accept the license agreement, and then click Next to proceed to the information on the readme file.

The following dialog with information on the readme file is displayed.

The readme file contains important information on installation and uninstallation. After installation has been completed, you can open the readme file via the Windows Start menu Start - Programs - Fujitsu ServerView Suite - HPOM Integration - Readme.

Ê Click Next.

The basic directory for HPOM is displayed in the subsequent dialog. No change can be made here as the directory is determined by HPOM.

Figure 5: Basic directory for HPOM

ServerView Integration in HPOM 23

Installation Guided installation

Ê Click Next.

In the subsequent dialog you can set which policy rule groups are to be imported:

– Windows Event Logs

– SNMP Traps

Figure 6: Select policy rule group for import

I If neither of the policy rule groups is imported, the tools for starting the ServerView Operations Manager are not imported, either.

24 ServerView Integration in HPOM

Guided installation Installation

Ê Click Next.

Figure 7: Start installation process

Ê Click Next to start the installation.

During the installation process, HPOM commands are also executed which run in Windows command windows.

When the process has been completed, you will obtain information regarding the end of installation in a further dialog.

Ê Click Finish to terminate the installation process.

I If the installation process is terminated incorrectly, you should perform installation using trace options. You will then be able to create a log file. Further information on this is provided in the next section.

ServerView Integration in HPOM 25

Installation Installation from the command line

3.4 Installation from the command line

As well as the menu-driven installation, you also have the option of installing ServerView Integration in HP Operations Manager via the Windows command line interface (CLI).

Information on installation via the command line is provided in the readme file ReadmeSVIPHPOM.txt.

3.5 Extending the Windows Start menu

After installation, the Windows Start menu contains an extra item which enables you to open documents for the integration package:

Start - Programs - Fujitsu ServerView Suite - HPOM Integration

Figure 8: Windows Start menu entries

Four documents can be opened. Adobe Reader must be installed on the Management Server to read the documents in PDF format.

– (This) manual for ServerView Integration in HPOM

– Readme file containing information which may not yet have been included in the manual

– Document of the integrated PRIMERGY Server events

– Document of the integrated PRIMERGY/PRIMEQUEST Server SNMP traps

26 ServerView Integration in HPOM

Uninstallation Installation

3.6 Uninstallation

When uninstalling the ServerView integration package, you must uninstall the following components:

– Tools and directories of ServerView Operations Manager

– Files and directories that were created and copied when the integration package was installed

– All Registry entries made during installation of the integration package

Before you start the uninstallation via the Windows Start menu, there are a few manual steps you must perform.

3.6.1 Manual uninstallation steps

Before you start the automatic uninstallation of the ServerView Integration, you must manually delete its tools and policies.

Deleting the tools

Start the management console of HP Operations Manager and expand the left navigation window. Go to the folder Operations Manager - Tools.

Figure 9: Context menu for Tools

ServerView Integration in HPOM 27

Installation Uninstallation

On the context menu for Tools, select Configure. Then on the adjacent menu that opens, select Tools... to open the Configure Tools window.

Figure 10: Deleting the tools

You delete the tools of the ServerView Integration by selecting the entry SPI for PRIMERGY Server in this window. Then on the context menu for this entry, select the Delete command. You will be asked to confirm the deletion, in which case the tools of the ServerView Integration will be deleted. If you want to cancel the delete operation, click No.

28 ServerView Integration in HPOM

Uninstallation Installation

Deleting the policies

Start the management console of HP Operations Manager and expand the left navigation window. Go to the folder Operations Manager – Policy.

Figure 11: Deleting the policies

You delete the policies of the ServerView Integration by selecting the entry SPI for PRIMERGY Server in the Policy groups folder in this window. Then on the context menu for this entry, select the Delete command. You will be asked to confirm the deletion, in which case the policies of the ServerView Integration will be deleted. If you want to cancel the delete operation, click No.

ServerView Integration in HPOM 29

Installation Uninstallation

3.6.2 Automatic uninstallation process

You start the automatic uninstallation of the integration package via the Windows Start menu.

Ê Start the uninstallation program via the Windows Start menu under Settings –Control Panel – Add or Remove Programs.

Figure 12: Selecting the Integration package

Ê Select the entry ServerView Integration Pack for HP Operations Manager and then click the Remove button.

Ê When you are asked to confirm the removal of the Integration module, click Yes to start the uninstallation.

During uninstallation a window containing a progress bar is displayed.

When all files and entries of the ServerView Integration have been removed, the message window closes and the corresponding entry is removed from the Add or Remove Programs window.

30 ServerView Integration in HPOM

Uninstallation Installation

ServerView Integration in HPOM 31

4 Extending HP Operations Manager

After successful installation of the integration package, the following new components are now installed on the management server:

– The policies of the PRIMERGY event groups. See section “Integrated PRIMERGY policies” on page 31

– The policies of the SNMP traps. See section “PRIMERGY server SNMP traps” on page 44.

– The two tools for starting the ServerView Management consoles (ServerView ServerList and ServerView Single Server). See section “ServerView tool” on page 61.

4.1 Integrated PRIMERGY policies

The Policy Management folder contains the policies of the PRIMERGY event groups. Every event group has its own policy definition group. The PRIMERGY event groups begin with FTSPYSVSPI-. The individual events are inserted in groups under Policy groups/SPI for PRIMERGY Server according to the event type:

– PRIMERGY Server Events

– PRIMERGY Server SNMP Traps

You will find an overview of the policies of the PRIMERGY event groups in the next section.

The integrated PRIMERGY events are listed in the document “PRIMERGY Server Events in HPOM“. After the integration package has been installed, you can open the document using the Start menu Start - Programs - Fujitsu ServerView Suite - HPOM Integration - IntegratedPRIMERGY Server Events.

You can modify the rules as they exist after the installation or you can define new ones (see section “Modifying rules for events or creating new ones” on page 36).

32 ServerView Integration in HPOM

Integrated PRIMERGY policies Extending HP Operations Manager

4.1.1 Policies of the PRIMERGY event groups

This section provides an overview of the policies of the PRIMERGY event groups.

Policies of the event group HD MIB

Policies of the event group Threshold MIB

Policies of the event group NTCluster MIB

Object: ServerView Agent Status

Name of the policy group: FTSPYSVSPI HD MIB

Number of events: 1

Event log: Application

Source name: ServerView Agents

Information for displaying the event message:

Message group: Hard Disk MIBObject: Hard Disk

Name of the policy group: FTSPYSVSPI Threshold MIB

Number of events: 3

Event log: Application

Source name: ServerView Agents

Information for displaying the event message:

Message group: ServerView Threshold MIBObject: ServerView Threshold

Name of the policy group: FTSPYSVSPI NTClusterMIB

Number of events: 13

Event log: Application

Source name: ServerView Agents

Information for displaying the event message:

Message group: NTCluster MIBObject: NTCluster

ServerView Integration in HPOM 33

Extending HP Operations Manager Integrated PRIMERGY policies

Policies of the event group Server Control2 MIB

Policies of the event group X10sureV1 MIB

Policies of the event group Broadcom LAN Controller

Name of the policy group: FTSPYSVSPI ServerControl2 MIB

Number of events: 42

Event log: Application

Source name: ServerView Agents

Information for displaying the event message:

Message group: Server Control 2 MIBObject: Server Control 2

Name of the policy group: FTSPYSVSPI X10sureV1 MIB

Number of events: 3

Event log: Application

Source name: ServerView Agents

Information for displaying the event message:

Message group: ServerView x10sureObject: x10sureV1 MIB

Name of the policy group: FTSPYSVSPI Broadcom LAN

Number of events: 20

Event log: System

Source name: BT /B57W2K

Information for displaying the event message:

Message group: Broadcom LANObject: Broadcom LAN Controller BCM57xx

34 ServerView Integration in HPOM

Integrated PRIMERGY policies Extending HP Operations Manager

Policies of the event group Intel LAN Controller

Policies of the event group Duplex Data Manager (DDM)

Policies of the event group QLogic Fibre Channel Adapter

Name of the policy group: FTSPYSVSPI IntelLAN

Number of events: 53

Event log: System

Source name: E1000/E100B

Information for displaying the event message:

Message group: Intel LANObject: Intel LAN Controller PRO1000/Intel LAN Controller PRO100S

Name of the policy group: FTSPYSVSPI DuplexDataManager

Number of events: 38

Event log: System

Source name: ddm

Information for displaying the event message:

Message group: Duplex Data ManagerObject: Duplex Data Manager/ Duplex Data Manager Service

Name of the policy group: FTSPYSVSPI QLogicFibreChannel

Number of events: 5 (groups)

Event log: System

Source name: ql10wnt, ql1080, ql2100, ql2200, ql2300

Information for displaying the event message:

Message group: QLogic Fibre Channel

Object:

– QLogic Fibre Channel Adapter QLA1040NT– QLogic Fibre Channel Adapter QLA1080NT– QLogic Fibre Channel Adapter QLA2x00NT– QLogic Fibre Channel Adapter QLA2300

ServerView Integration in HPOM 35

Extending HP Operations Manager Integrated PRIMERGY policies

Policies of the event group Emulex Fibre Channel Adapter

Policies of the event group PowerNet /PowerChute USV von APC

Name of the policy group: FTSPYSVSPI EmulexFibreChannel

Number of events: 111

Event log: System

Source name: Depends on the controller driver used:FC Port Driver (Windows 2000, 2003): elxsli2StorPort Miniport (Windows 2003): elxstorSCSIPort Miniport (Windows 2000): lpxnds

Information for displaying the event message:

Message group: Emulex Fibre Channel

Object:

– FC Port Driver– StorPort Miniport– SCSIPort Miniport

Name of the policy group: FTSPYSVSPI-PowerNetUSV

Number of events: 39

Event log: System

Source name: UPS

Information for displaying the event message:

Message group: PowerNet UPS

Object: PowerNet / PowerChute UPS

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4.1.2 Modifying rules for events or creating new ones

You can modify the supplied rules for events as necessary or add new ones.

If you want to modify a rule, select the relevant policy group in the folder \Policy management\Policy groups\SPI for PRIMERGY Server\PRIMERGY Server Events.

Figure 13: Selecting a policy group for events

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Double-click the selected entry to open the following window:

Figure 14: Specifying the event log name

On the Source tab you must specify the event log name.

On the Rules tab, select the rule you want to modify. Click the Modify... button or double-click the selected entry to start the modification dialog.

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Figure 15: Selecting a rule

To create a new rule, click New... to start the creation dialog.

In the following window (see figure 16 on page 39) you define or modify the conditions for detecting an event (Condition tab) and the actions that you want to occur in response to an event (Actions tab).

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Conditions for detecting an event

Figure 16: Modifying a rule: “Condition“ tab

On the Condition tab you can set the following parameters:

Rule descriptionTitle of the rule. The title must be explicit.

The next fields under Specify condition (to match incoming event of type ´Windows Event Log´) are used to identify the event logs (matching conditions).

ComputerHere you select the name of the managed server. If no specific server is meant, select <any computer>.

SourceHere you select the source name of the event log group.

CategoryHere you select a category from the event log.

TypeHere you select the severity of the event log entry. Possible values: Information, Warning, Error

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Event IDHere you select the number of the event.

Under Format you select the format in which you are specifying the event ID.

Description<*> any description; not mandatory.

You only need to make an entry in this field if you want to see a different text than the one delivered by the event.

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Defining general actions

Figure 17: Defining an action: “Actions“ tab

On the Actions tab you define what you want to happen when the event is detected. Only the global reactions are defined in this window. For more information, see the documentation on HP Operations Manager.

If you click Message..., the Outgoing Message window opens, in which you can set or change parameters for the reporting of an event to the event browser.

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Specifying the message

When an event is detected, a message is sent to the active event browser with the information that you specify in the Outgoing Message dialog box below. To open it, click Message... on the Actions tab.

Figure 18: Defining a message: “Message attributes“ tab

On the Message attributes tab you can set the following parameters:

Service IDNot relevant here so leave empty.

Message Key<$MSG_NODE_NAME>:<$MSG_APPL>:<$EVENT_ID>

The Message Key is formed

– from the name of the node,– followed by the source name from the event log,– followed by the event ID.

Message TypeNot relevant here so leave empty.

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Message GroupSee event log group

Application$MSG_APPLEvent source

ObjectSee event log group

Node$MSG_NODE_NAMEPRIMERGY server triggering the event

Severity$MSG_SEVReplaced by the severity of the event.

The severity from the event log is converted in the message as follows:

Message Text$MSG_TEXTReplaced by the event ID and the description of the event from the event log.

In this window you can define further parameters for describing an event in the event browser. For further details see the HP documentation.

Severity in the event log Severity in the message

Information Normal

Warning Warning

Error Critical

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4.2 PRIMERGY server SNMP traps

You will find an overview of the policies of the PRIMERGY ServerView SNMP traps in the next section.

The integrated SNMP traps for PRIMERGY and PRIMEQUEST servers are listed in the document “PRIMERGY Server SNMP Traps in HPOM“. After the integration package has been installed, you can open the document using the Start menu Start - Programs - Fujitsu ServerView Suite - HPOM Integration - Integrated PRIMERGY Server SNMP Traps.

You can modify the rules as they exist after the installation or you can define new ones (see section “Modifying rules for SNMP traps or creating new ones” on page 55).

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4.2.1 Policies of the PRIMERGY server SNMP trap groups

An overview of the policies of the PRIMERGY ServerView SNMP trap groups is provided below:

Policies of the SNMP trap group HD-MIB Traps

Policies of the SNMP trap group Threshold-MIB Traps

Policies of the SNMP trap group NTCluster-MIB Traps

Policies of the SNMP trap group Server-Control2-MIB Traps

Name of the policy group: FTSPYSVSPI-HDMIBTraps

Number of traps: 1

Information for displaying the event message:

Message group: ServerView AgentsObject: HD-MIB

Name of the policy group: FTSPYSVSPI-ThresholdTraps

Number of traps: 3

Information for displaying the event message:

Message group: ServerView AgentsObject: Threshold MIB

Name of the policy group: FTSPYSVSPI-NTClusterTraps

Number of traps: 13

Information for displaying the event message:

Message Group: ServerView AgentsObject: NTCluster

Name of the policy group: FTSPYSVSPI-ServerControl2Traps

Number of traps: 52

Information for displaying the event message:

Message Group: ServerView AgentsObject: Server Control 2 MIB

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Policies of the SNMP trap group ServerView RAID MIB

Policies of the SNMP trap group Blade Server MMB Traps

Policies of the SNMP trap group Duplex Data Manager Traps

Policies of the SNMP trap group Broadcom LAN Adapter Traps

Policies of the SNMP trap group MMBComTrap Traps

Name of the policy group: FTSPYSVSPI-ServerViewRAIDTraps

Number of traps: 327

Information for displaying the event message:

Message Group: ServerView RAIDObject: ServerView RAID MIB

Name of the policy group: FTSPYSVSPI-BladeServerMgmtTraps

Number of traps: 32

Information for displaying the event message:

Message Group: Blade ServerObject: Management Blade

Name of the policy group: FTSPYSVSPI-DuplexDataManagerTraps

Number of traps: 6

Information for displaying the event message:

Message Group: DDMObject: Duplex Data Manager

Name of the policy group: FTSPYSVSPI-Broadcom-LANTraps

Number of traps: 1

Information for displaying the event message:

Message Group: Broadcom LANObject: Broadcom LAN Adapters

Name of the policy group: FTSPYSVSPI-MMBComTraps

Number of traps: 177

Information for displaying the event message:

Message Group: PQ MMB Object: MMBComTraps MIB

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Policies of the SNMP trap group PSAComTrap Traps

Policies of the SNMP trap group PSA-ExternalFileUnitTrap Traps

Policies of the SNMP trap group PSA-LinBcm5700 Traps

Policies of the SNMP trap group PSA-LinEmulexTrap Traps

Policies of the SNMP trap group PSA-LinGdsTrap Traps

Name of the policy group: FTSPYSVSPI-PSAComTraps

Number of traps: 36

Information for displaying the event message:

Message Group: PRIMEQUEST PartitionObject: PSAComTraps MIB

Name of the policy group: FTSPYSVSPI-PSAExternalFileUnitTraps

Number of traps: 14

Information for displaying the event message:

Message Group:PRIMEQUEST Partition Object: PSAExternalFileUnitTraps MIB

Name of the policy group: FTSPYSVSPI-PSALinBcm5700

Number of traps: 19

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSALinBcm5700 MIB

Name of the policy group: FTSPYSVSPI-PSALinEmulexTraps

Number of traps: 82

Information for displaying the event message:

Message Group:PRIMEQUEST Partition Object: PSALinEmulexTraps MIB

Name of the policy group: FTSPYSVSPI-PSALinGdsTraps

Number of traps: 16

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSALinGdsTraps MIB

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Policies of the SNMP trap group PSA-LinGlsTrap Traps

Policies of the SNMP trap group PSA-LinGrmpdTrap Traps

Policies of the SNMP trap group PSA-LinIb Traps

Policies of the SNMP trap group PSA-LinIntelE1000ETrap Traps

Policies of the SNMP trap group PSA-LinIntelE1000Trap Traps

Name of the policy group: FTSPYSVSPI-PSALinGlsTraps

Number of traps: 15

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSALinGlsTraps MIB

Name of the policy group: FTSPYSVSPI-PSALinGrmpdTraps

Number of traps: 36

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSALinGrmpdTraps MIB

Name of the policy group: FTSPYSVSPI-PSALinIb

Number of traps: 77

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSALinIb MIB

Name of the policy group: PSA-LinIntelE1000ETrap Traps

Number of traps: 31

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSALinIntelE1000ETraps MIB

Name of the policy group: FTSPYSVSPI-PSALinIntelE1000Traps

Number of traps: 31

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSALinIntelE1000Traps MIB

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Policies of the SNMP trap group PSA-LinIntelE100 Traps

Policies of the SNMP trap group PSA-LinIntelIgbTrap Traps

Policies of the SNMP trap group PSA-LinIntelixgbe Traps

Policies of the SNMP trap group PSA-LinLanCom Traps

Policies of the SNMP trap group PSA-LinLsiLogicTrap Traps

Name of the policy group: FTSPYSVSPI-PSALinIntelE100

Number of traps: 25

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSALinIntelE100 MIB

Name of the policy group: FTSPYSVSPI-PSALinIntelIgbTraps

Number of traps: 25

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSALinIntelIgbTraps MIB

Name of the policy group: FTSPYSVSPI-PSALinIntelixgbe

Number of traps: 33

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSALinIntelixgbe MIB

Name of the policy group: FTSPYSVSPI-PSALinLanCom

Number of traps: 1

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSALinLanCom MIB

Name of the policy group: FTSPYSVSPI-PSALinLsiLogicTraps

Number of traps: 178

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSALinLsiLogicTraps MIB

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Policies of the SNMP trap group PSA-LinScsiComTrap Traps

Policies of the SNMP trap group PSA-LinSvsRaidTrap Traps

Policies of the SNMP trap group PSA-LinTg3 Traps

Policies of the SNMP trap group PSA-LinXframe2 Traps

Policies of the SNMP trap group PSA-SVAgents Traps

Name of the policy group: FTSPYSVSPI-PSALinScsiComTraps

Number of traps: 159

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSALinScsiComTraps MIB

Name of the policy group: FTSPYSVSPI-PSALinSvsRaidTraps

Number of traps: 114

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSALinSvsRaidTraps MIB

Name of the policy group: FTSPYSVSPI-PSALinTg3

Number of traps: 38

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSALinTg3 MIB

Name of the policy group: FTSPYSVSPI-PSALinXframe2

Number of traps: 55

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSALinXframe2 MIB

Name of the policy group:

Number of traps: 9

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSASVAgents MIB

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Policies of the SNMP trap group PSA-WinBcm5700 Traps

Policies of the SNMP trap group PSA-WinDiskMirror Traps

Policies of the SNMP trap group PSA-WinDiskTrap Traps

Policies of the SNMP trap group PSA-WinEmulexTrap Traps

Policies of the SNMP trap group PSA-WinGlsTrap Traps

Name of the policy group: FTSPYSVSPI-PSAWinBcm5700

Number of traps: 10

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSAWinBcm5700 MIB

Name of the policy group: FTSPYSVSPI-PSAWinDiskMirror

Number of traps: 25

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSAWinDiskMirror MIB

Name of the policy group: FTSPYSVSPI-PSAWinDiskTraps

Number of traps: 4

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSAWinDiskTraps MIB

Name of the policy group: FTSPYSVSPI-PSAWinEmulexTraps

Number of traps: 3

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSAWinEmulexTraps MIB

Name of the policy group: FTSPYSVSPI-PSAWinGlsTraps

Number of traps: 3

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSAWinGlsTraps MIB

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Policies of the SNMP trap group PSA-WinIntelE1000expTrap Traps

Policies of the SNMP trap group PSA-WinIntelE1000 Traps

Policies of the SNMP trap group PSA-WinIntelE100 Traps

Policies of the SNMP trap group PSA-WinIntele1express Traps

Policies of the SNMP trap group PSA-WinIntelixgbn Traps

Name of the policy group: FTSPYSVSPI-PSAWinIntelE1000expTraps

Number of traps: 31

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSAWinIntelE1000expTraps MIB

Name of the policy group: FTSPYSVSPI-PSAWinIntelE1000

Number of traps: 31

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSAWinIntelE1000 MIB

Name of the policy group: FTSPYSVSPI-PSAWinIntelE100

Number of traps: 5

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSAWinIntelE100 MIB

Name of the policy group: FTSPYSVSPI-PSAWinIntele1express

Number of traps: 12

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSAWinIntele1express MIB

Name of the policy group: FTSPYSVSPI-PSAWinIntelixgbn

Number of traps: 14

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSAWinIntelixgbn MIB

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Policies of the SNMP trap group PSA-WinLsiLogicTrap Traps

Policies of the SNMP trap group PSA-WinMpdTrap Traps

Policies of the SNMP trap group PSA-WinSvsRaidTrap Traps

I If you want to set up a new policy group for SNMP traps, you must select SNMP Interceptor as the policy type. For more information on the various policy types, see the documentation and help for HP Operations Manager.

Policies of the SNMP trap group PSA-WinXframe2 Traps

Name of the policy group: FTSPYSVSPI-PSAWinLsiLogicTraps

Number of traps: 6

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSAWinLsiLogicTraps MIB

Name of the policy group: FTSPYSVSPI-PSAWinMpdTraps

Number of traps: 6

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSAWinMpdTraps MIB

Name of the policy group: FTSPYSVSPI-PSAWinSvsRaidTraps

Number of traps: 114

Information for displaying the event message:

Message Group: PRIMEQUEST Partition Object: PSAWinSvsRaidTraps MIB

Name of the policy group: FTSPYSVSPI-PSAWinXframe2

Number of traps: 9

Information for displaying the event message:

Message group: PRIMEQUEST PartitionObject: PSAWinXframe2 MIB

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Policies of the SNMP trap group X10sureV1 Traps

Name of the policy group: FTSPYSVSPI-x10sureV1

Number of traps: 3

Information for displaying the event message:

Message group: ServerView x10sureObject: x10sureV1 MIB

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4.2.2 Modifying rules for SNMP traps or creating new ones

You can modify the supplied rules for the SNMP traps as necessary or add new ones.

If you want to modify a rule, select a policy group in the folder \Policy management\Policy groups\SPI for PRIMERGY Server\PRIMERGY Server SNMP Traps.

Figure 19: Selecting a policy group for SNMP traps

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Double-click the selected entry to open the following window:

Figure 20: Selecting a rule

On the Rules tab, select the rule you want to modify. Click the Modify... button or double-click the selected rule to start the modification dialog.

To create a new rule, click New... to start the creation dialog.

In the following window (see figure 21 on page 57) you define or modify the conditions for detecting an event (Condition tab) and the actions that you want to occur in response to an event (Actions tab).

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Conditions for detecting an event

Figure 21: Modifying a rule: “Condition“ tab

On the Condition tab you can set the following parameters:

Rule descriptionTitle of the rule. The title must be explicit.

The next fields under Specify condition (to match incoming event of type ‘SNMP Interceptor’) are used to identify the traps (matching conditions):

NodeHere you select the name of the managed server. If no specific server is meant, select <any node>.

Event object IDHere you enter the object ID (OID) of the trap.

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Defining general actions

Figure 22: Defining an action: “Actions“ tab

On the Actions tab you define what you want to happen when an event/trap is detected. Only the global reactions are defined in this window. For more information see the documentation on HP Operations Manager.

If you click Message..., the Outgoing Message window opens, in which you can set or change parameters for the reporting of an event to the message browser.

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Specifying the message

When a trap is detected, a message is sent to the active event browser with the information that you specify in the Outgoing Message dialog box below. To open it, click the Message... button on the Actions tab.

Figure 23: Defining a message: “Message attributes“ tab

On the Message attributes tab you can set the following parameters:

Service IDNot relevant here so leave empty.

Message Key<$A> <$o>

The Message Key is formed

– from the name of the node that triggered the trap, – followed by the numeric object identifier (OID).

Message TypeNot relevant here so leave empty.

Message GroupSee description of the SNMP interceptor group.

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ApplicationNot relevant here so leave empty.

ObjectSee description of the SNMP interceptor group.

Node$MSG_NODE_NAMEPRIMERGY blade server triggering the trap.

SeveritySeverity from the MIB. Possible values:

– Normal– Warning– Minor– Major– Critical

Message Text$MSG_TEXTReplaced by the trap ID and the message text of the trap.

In this window you can define further parameters for describing an event in the event browser. For information see the HP documentation.

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4.3 ServerView tool

Following the installation, there is a tool available with which you can start the server management software ServerView Operations Manager of the ServerView Suite under HP Operations Manager.

ServerView Operations Manager (Single Server/ServerList)

You will find this start tool in the HP Operations Manager console in the directory Tools/SPI for PRIMERGY Server.

Figure 24: Tool for starting ServerView

You can start whichever management console you want by clicking the corresponding tool (see section “Starting the ServerView management console” on page 70).

If you wish, you can modify the configuration of the tool (see section “Configuring the ServerView start tool” on page 62).

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4.3.1 Configuring the ServerView start tool

You can modify the configuration of the ServerView start tool:

– You can adjust the entry in the directory Tools/SPI for PRIMERGY Server, via which you start the ServerView management console, according to your requirements.

– You can configure the start tool to enable you to start ServerView Operations Manager directly for a single server.

If you want to modify the configuration of the start tool, right-click the ServerView start tool in the directory Tools/SPI for PRIMERGY Server in the HPOM console, and then select Properties from the context menu. This opens the Properties window, in which you can make the changes.

Figure 25: “General” tab

On the General tab, you can modify the entry under Tools/SPI for PRIMERGY Server (see figure 24 on page 61).

The effect of the enabled Show tool in message context option is that the ServerView Operations Manager tool can also be used in the event browser window of HPOM via the context menu.

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Figure 26: “Details” tab

For more information on starting the ServerView management console, see section “Starting the ServerView management console” on page 70.

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ServerView Integration in HPOM 65

5 Configuration and operation

5.1 Distributing and activating the policies

Following installation or after the creation of new policies, the policies must be distributed over the servers to be monitored (managed nodes) and activated there. To do this, select the appropriate policy group in the HP Operations Manager management console.

Figure 27: Selecting a policy

To select the PRIMERGY servers to which the policies are to be distributed, select All Tasks – Deploy on from the context menu of the relevant policy group.

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Figure 28: Selecting PRIMERGY servers

Select the PRIMERGY servers on which you want to distribute and activate the policies.

Click OK to start the distribution of the policies to the selected PRIMERGY servers. Following the distribution, the policy group is activated by default. If you do not want to have the policy group activated automatically, you must select disable policy after deployment.

I The SNMP trap policy groups FTSPYSVSPI-xxxxxxxxTraps only need to be distributed to and activated on the HPOM management server. In addition, the SNMP component on the Linux servers must be set such that the generated traps are sent to the HPOM management server. For details of how to do this, see the manuals for the Linux servers.

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Configuration/Operation Displaying events/traps in HPOM console

5.2 Displaying the events/traps in the HP Operations Manager console

Events received from the Windows Event Log can be displayed in the event browser in the HP Operations Manager console. The figure below shows the events of an Intel LAN controller (application E100B).

Figure 29: Display showing ServerView events

Double-clicking an entry shows the event in detail. This information is shown in the following figure.

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Figure 30: Message properties - displaying event text

The event’s message text is displayed on the Text tab in the Message Properties dialog. This message describes the error which was reported by the monitored machine - either by means of a Windows event or an SNMP trap.

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Configuration/Operation Displaying events/traps in HPOM console

Figure 31: Message properties - information on possible reactions to the error

Possible reactions to the error which has occurred are described on the Instructions tab in the Message Properties dialog.

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Starting the ServerView management consoles Configuration/Operation

5.3 Starting the ServerView management console

You can start the ServerView management console under HP Operations Manager both with the data of the server list and with the data of a server which you select.

5.3.1 Starting ServerView Operations Manager

You start ServerView Operations Manager by double-clicking the corresponding tool in the directory Tools/SPI for PRIMERGY Server.

Depending on how the start tool is configured (see section “Configuring the ServerView start tool” on page 62), one of the following is displayed:

– An additional window, in which you can specify a server that you want to have displayed directly in ServerView.

– A list of all servers that can be managed via ServerView

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Configuration/Operation Starting the ServerView management consoles

Specifying managed servers

Figure 32: Selecting a server name

In this case you can have a server displayed directly by selecting the name of the managed server (in this case FENDER) in the Select the nodes/services to replace $OPC parameters with: field.

I All servers which are managed by HPOM are listed and can also be selected. However, only one PRIMERGY server may be selected.

Specifying the server name and port number

The first time you start ServerView Operations Manager you must specify the name or IP address of the Web server on which ServerView Operations Manager is installed, as well as the number of the port via which this connection is to be established. In order to support the single sign-on feature of the Operations Manager its account login data is asked here for, too.

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The following dialog box is displayed:

Figure 33: Specifying the server name and port number

Under Server Name/IP Address, enter the name or the IP address of the server on which ServerView Operations Manager is installed.

Then under Port No. enter the port number under which ServerView Operations Manager can be started. With an Apache Web server that ServerView Operations Manager brings with it on installation, this is the port number 3169 or 3170 when encrypted (SSL). If the Web server (Apache or IIS) is already installed, it is the port number that was specified when ServerView Operations Manager was installed.

If the connection to the Web server is established via a secure SSL line (https protocol), you must enable the SSL switch.

If the ServerView Operations Manager has a login account, you can enter here its data.

If you also want the dialog to be displayed when ServerView Operations Manager starts in the future, e.g. to set a different Web server or a different port number, you must enable the Always show this dialogbox switch.

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Configuration/Operation Starting the ServerView management consoles

All this information is stored in the file SVOMStart.ini and does not need to be specified again for the given server during further starts.

I SVOMStart.ini is located in the directory IniFiles in the installation directory of the ServerView integration pack.

The data for the selected PRIMERGY Server is subsequently displayed on the ServerView Operations Manager console.

Figure 34: Display of the data of a managed server in the ServerView Operations Manager (Single System View)

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If there was no server selected in the ServerView Operations Manager tool, the ServerView Operations Manager start page is displayed:

Figure 35: ServerView Operations Manager (start page)

To open the main window ServerList of ServerView Operations Manager, click the ServerList link under ServerList.

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Figure 36: ServerView Operations Manager (ServerList)

ServerView Operations Manager displays the list of all PRIMERGY servers it knows in its management area.

5.3.2 Starting ServerView Operations Manager from the event browser

ServerView Operations Manager can also be started from the event browser of the managed nodes concerned.

Proceed as follows to do this:

– Right-click the event entry.

– Select the menu item Launch Tool - Message.

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Figure 37: Select a tool from the event browser

A second dialog is then displayed in which the tools are listed which you can use in conjunction with the event entry.

Figure 38: Starting ServerView Operations Manager

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Configuration/Operation Starting the ServerView management consoles

Here you expand the SPI for PRIMERGY Server entry and select ServerView Operations Manager.

Click Launch...

ServerView Operations Manager is then started with the data of the managed node from which the event was sent.

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